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Synup

By Synup

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4.5 out of 5 stars

How would you rate your experience with Synup?

Synup Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Synup Integrations

(1)
Integration information sourced from real user reviews.

Synup Media

Synup Demo - Agency OS
An operating system for agencies to help them manage their entire customer lifecycle, from leads to payments.
Synup Demo - Listings Management
Publish, sync, and update business listings across multiple directories in seconds. Synup helps agencies improve their clients' online visibility while saving hours on manual work. Real-time sync, change tracking, and bulk updates: everything you need to deliver high-impact local SEO at scale.
Synup Demo - Reputation Management
Track and respond to client reviews from Google, Facebook, and more: all in one dashboard. Use AI to auto-respond, analyze sentiment, and surface insights. Run automated campaigns to generate more reviews for clients. Synup helps agencies turn customer feedback into a measurable growth lever for ...
Synup Demo - Social
Plan, publish, and manage social posts across platforms like Facebook, Instagram, and Google Posts at scale. AI-powered post ideas & content generation and built-in approvals to help agencies deliver high-quality, on-brand content that drives engagement and conversions.
Synup Demo - Leads
SMB Leads tool to help you find new clients for your agency and close deals faster. Filter leads by 100+ data points relevant to SMBs.
Synup Demo - Sales Pipeline
Manage your entire sales pipeline from one place. Custom-build your opportunity stages and keep track of every deal that is in the pipeline.
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Synup Reviews (316)

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Reviews

Synup Reviews (316)

View 2 Video Reviews
4.5
316 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Synup for its ease of use and responsive customer support, which streamline the management of business listings and reviews across multiple platforms. The centralized dashboard simplifies tasks, allowing users to efficiently monitor their online presence and enhance local visibility. However, some users note that the interface can be overwhelming for new users.

Pros & Cons

Generated from real user reviews
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DW
Sales and Marketing Director
Small-Business (50 or fewer emp.)
"I couldn't be more thrilled with the results!"
What do you like best about Synup?

Ease of use: Synup user-friendly interface has simplified entire process' from updating business information to responding to reviews.

Synup is great value for money and has different pricing plans to suit different business needs. I found a plan which suited my business for a very reasonable price.

I love Synup's review management capabilities and the ability to monitor and respond to reviews from different platforms on a single dashboard is amazing.

The landing pages have been game changing to boosting the visibility for my business in specfic geographic areas. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I've not found anything to dislike about Synup. Review collected by and hosted on G2.com.

Monae Kiyanna (Moki) B.
MB
SOCIAL MEDIA MANAGER
Small-Business (50 or fewer emp.)
"Efficient Local Marketing with Synup"
What do you like best about Synup?

Makes updating business information on all platforms easier. Easy to track insights and analytics that help us make better business decisions. It is also very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Customization options are limited, so it would be nice to see this change in the future. Review collected by and hosted on G2.com.

Logan S.
LS
Marketing Director & Marketing Strategy Expert - Business Development Specialist
Small-Business (50 or fewer emp.)
"Unfair Charges and Poor Customer Service"
What do you like best about Synup?

SYNUP IS A LOCAL REPUTATION MANAGEMENT SOFTWARE IN THE BETA STAGE Review collected by and hosted on G2.com.

What do you dislike about Synup?

I had a very disappointing experience with Synup. After using their services for the first quarter of 2024, I realized they weren't necessary for my business needs and canceled my subscription via email in April with Rakesh.

To my surprise, I received a charge of $800 in August, four months after canceling my subscription. When I contacted Synup to request a refund, they refused, claiming that I was still under contract. This was incredibly frustrating, especially considering that I had explicitly canceled my subscription.

Given that Synup is based in India, it seems they are aware that pursuing legal action would be difficult. I would strongly advise against using their services. I recommend exploring more reputable alternatives like Semrush Local. Review collected by and hosted on G2.com.

Grace A.
GA
Search Engine Optimization Copywriter
Small-Business (50 or fewer emp.)
"Synup is simply awesome"
What do you like best about Synup?

Its features and ease of use have streamlined our business operations, as it integrates perfectly with third-party apps. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing really; it has been blowing my mind since the purchase Review collected by and hosted on G2.com.

Demilade A.
DA
Upper Managment
Small-Business (50 or fewer emp.)
"Effortless Online Image Management for My Athletic Training Business"
What do you like best about Synup?

Synup made managing the image of my athletic training business, KOD Skills Academy a breeze. The AI features made it really convenient for me to utilize the software. I really enjoyed using the service and would highly recommend it to anyone looking to boost their business's online presence. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I personally did not have face any major issues while utilizing the service Review collected by and hosted on G2.com.

Cheryl F.
CF
Hotel Operations Manager
Small-Business (50 or fewer emp.)
"Synup is solving the challenge of brand visibility and customer acquisition for us."
What do you like best about Synup?

The challenge of brand visibility and customer acquisition is being solved by Synup for us. Because of their extensive local marketing solutions our brand awareness in the target market has been significantly improved. Thanks to them, we have experienced a marked rise in our store visits along with online involvement that resulted into new customers’ increase. Their skills in spotting public opinion on SEO-related issues, listings control, and tracking have done wonders for our web reputation and ensured steady flow of new buyers into our business. Their customer suupport is always excellent Review collected by and hosted on G2.com.

What do you dislike about Synup?

Synup provides all the essential tools and support necessary. Hence, I haven't encountered any downsides to using their platform. Review collected by and hosted on G2.com.

Heni K.
HK
Partner
Small-Business (50 or fewer emp.)
"Synup saved our business and our sanity"
What do you like best about Synup?

What is most helpful for our business is the one stop solution to marketing. I mean, we were running wild trying to keep up with all the to dos and this chaos took away from what we truly needed to provide to our business - which is creativity and adding more value.

We are a small business and all of us here wear many hats and so it was vital for us to find a solution to this madness. None of us are techy people, but luckily my son suggested we look into Synup.

I can't tell you how grateful I am to have made the decision to go for it. We were really weighing the pros and the cons of investing, but I'm glad we chose wisely. Review collected by and hosted on G2.com.

What do you dislike about Synup?

We are still new users and so far we have had nothing but good experiences. I can't say anything that I dislike and I trust that this will be the case going forward. Based on the service we have gotten thus far, it's hard to imagine I would be complaining. Review collected by and hosted on G2.com.

Gopika  R.
GR
Client Success Associate
Small-Business (50 or fewer emp.)
"Very simple and easy to use"
What do you like best about Synup?

GMB of any clients with multiple locations can be done easy and can be reviewd easily. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Dont have complains about anything!!!!!! Review collected by and hosted on G2.com.

Leanne A.
LA
Marketing Specialist
Small-Business (50 or fewer emp.)
"Valuable Service"
What do you like best about Synup?

Synup makes it really easy to create, edit, maintain and optimize directory listings. It's AI generated responses to reviews are very simple and even allow you to add keywords for search engine optimization. I also love the review generator and AI generated posts and the ability to create and schedule campaigns. Finally, our support rep Rahihd has been instrumental in helping us onboard clients and fully use the platform. Review collected by and hosted on G2.com.

What do you dislike about Synup?

We've had a few hiccups with listings that are always taken care of by Rahihd. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Honestly wonderful!"
What do you like best about Synup?

The functionality! Its so easy to use, fits with our business needs and the price works with our budget. The AI functionality helps us out loads when we're in a pickle and makes our lives so much easier so we can get on with building our company! The listings/review management pages are really useful to us and we're starting to use the local landing pages too which we see being highly beneficial to our business. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing, I have absolutely no complaints! Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

11%

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Synup Features
Customer Feedback
Sentiment Analysis
Dashboard
Social Networks Monitoring
Social Media Management
Network Directory
Data Aggregators
Duplicate Monitoring
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