Synup Reviews & Product Details

Synup is an operating system built for marketing agencies to help them grow revenue, retain clients, and deliver a better end-client experience, all from one platform. Instead of agencies juggling multiple disconnected tools for sales, client management, and service delivery, Synup brings everything together. Agencies use Synup to streamline how they deliver listings, reputation, social media & other marketing services, while replacing 5+ tools to manage their agency operations. With AI-powered automations, built-in client churn forecasting, and white label marketing apps, Synup replaces fragmented agency workflows with one powerful platform. ✔️ Offer essential marketing apps to all your SMB clients at no extra cost ✔️ Forecast churn risk using client health scores and usage patterns. ✔️ Build a single source of truth for all client information, enriched with AI-powered fields. ✔️ Capture & enrich leads instantly using AI-powered prospecting tools. ✔️ Manage sales pipelines with custom stages for marketing services and retainers. ✔️ Track tasks and deliverables across marketing campaigns. ✔️ Create and send invoices directly from Synup and automate your billing workflows.

Seller

Synup

Discussions

Synup Community

Languages Supported

Arabic, German, English, French, Japanese, Portuguese, Spanish

Product Description

Synup is a top white-label platform built for agencies that manage their clients’ local presence. It offers an all-in-one suite for local listings, reputation management, social media, and local search optimization. With Synup OS, the company advances its mission to help marketing agencies grow faster by delivering the technology infrastructure they need to scale efficiently and profitably. Driven by the belief that every small business deserves a trusted marketing partner, Synup supports thousands of agencies worldwide, collectively overseeing millions of business locations.

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

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Synup Integrations

(3)

Integration information sourced from real user reviews.

Synup Media

An operating system for agencies to help them manage their entire customer lifecycle, from leads to payments.

Publish, sync, and update business listings across multiple directories in seconds. Synup helps agencies improve their clients' online visibility while saving hours on manual work. Real-time sync, change tracking, and bulk updates: everything you need to deliver high-impact local SEO at scale.

Track and respond to client reviews from Google, Facebook, and more: all in one dashboard. Use AI to auto-respond, analyze sentiment, and surface insights. Run automated campaigns to generate more reviews for clients. Synup helps agencies turn customer feedback into a measurable growth lever for ...

Plan, publish, and manage social posts across platforms like Facebook, Instagram, and Google Posts at scale. AI-powered post ideas & content generation and built-in approvals to help agencies deliver high-quality, on-brand content that drives engagement and conversions.

SMB Leads tool to help you find new clients for your agency and close deals faster. Filter leads by 100+ data points relevant to SMBs.

Manage your entire sales pipeline from one place. Custom-build your opportunity stages and keep track of every deal that is in the pipeline.

G2 reviews are authentic and verified.

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Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/11/2022

"Great product for agency use"

5/5

What do you like best about Synup?

SynUp is a cheaper better alternative to Yext and otherplatforms. Additionally, customer support is quick and helpful when needed. Overall, we have been using SynUp for a few years for our agency clients and have been very happy with their team and product. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Sometimes linking to FB pages can be challenging when you have 100+ clients, but their team is always there to help make the connection and get it working. Review collected by and hosted on G2.com.

Stefa S.

Small-Business (50 or fewer emp.)

12/19/2023

"Franchisees using Synup for Google and Facebook reviews for their dessert business"

4.5/5

What do you like best about Synup?

Upsides of using Synup is that it is a centralized space for our franchisees to log in and respond to their reviews. They are able to see an overview of their reviews, analytics, key words, lots of different features that they have access too. Synup offers automations for review responses, and review template options that we have put in to make it easier for our franchisees to respond and saves time. Our franchisees also get email notifications when a review comes in, which is great as they are able to respond efficiently. Customer support is great at responding quickly and do the best they can to assist. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Lots of connection errors or issues, things that we aren't able to do on our end or have trouble figuring it out. Expired connections is also quite time consuming when it is a lot of locations in one shot. A few franchisees expressed concerns about not always receiving emails for all their reviews. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Responding to reviews that come in in a way that is simple and not too time consuming for our franchisees. Addressing all customers from 2 main platforms in 1 spot. Gives our head office an idea of what people are talking about, good and bad. Helps us make business decisions and address situations, see patterns, etc. Review collected by and hosted on G2.com.

Precious A.

Small-Business (50 or fewer emp.)

12/27/2023

"Cozy coffee haven"

5/5

What do you like best about Synup?

Synup empowers businesses with a user-friendly platform to manage online reviews, local listings, and enhance their digital presence. Its intuitive tools make monitoring and improving online reputation seamless, while its comprehensive approach ensures businesses can effectively connect with their audience. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I am thoroughly content with Synup. Its user-friendly interface and robust features have streamlined my online presence management. The comprehensive tools make handling reviews and listings a breeze, ensuring my business maintains a stellar digital reputation effortlessly. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup addresses the challenge of managing and enhancing a business's online presence. It streamlines the process of monitoring and responding to reviews, ensuring a positive digital reputation. Additionally, it simplifies the management of local listings, helping businesses connect more effectively with their audience and maintain a consistent and favorable online image. Essentially, Synup is helping you navigate and optimize your digital presence in the competitive online landscape. Review collected by and hosted on G2.com.

Chad A.

Vice President of Sales

Mid-Market (51-1000 emp.)

10/31/2023

"Synup is an amazing and affordable platform!"

5/5

What do you like best about Synup?

It's a comprehensive, all-in-one tool that can do a multitude of things for businesses. It's easy interface is intuative to learn and figure out. There's a wealth a information available if needed to also walk you through the features of the platform. I have seen other comparable platforms that don't do everything that Synup can do and at such an affordable investment! Review collected by and hosted on G2.com.

What do you dislike about Synup?

Nothing that I can think of. Lots of stuff coming down the pipeline that is adding to the already great value! Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Finding and identifying directories that businesses are not listed on or have inaccurate information. The review monitoring is amazing and all the tech built into the Social Media Manamegment is is ahead of it's time. Having all these tools in one single platform is super effecient and is a marketer's dream. Review collected by and hosted on G2.com.

Response from Madeleine Johnson of Synup

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Hey Chad,

Thank you so much for your kind review! I'm happy to hear you've been loving Synup so far. There are plenty of features to explore (and more in the pipeline, as you mentioned), and it seems like you're taking full advantage!

We're proud to be part of your marketing tech stack. Please let us know if we can help you with anything - we're just a message away.

Cheers,

Madeleine @ Synup

Amelia F.

Small-Business (50 or fewer emp.)

10/26/2023

"Great product and budget friendly"

5/5

What do you like best about Synup?

I love how they were within my budget and offered so much more than basic SEO they offer local listings management social media management and online reputation management as well. Their customer service is top notch and they offer a host of other services all geared towards making sure your company's online presence is preserved and maintained. I also think that their products are easy to use. Review collected by and hosted on G2.com.

What do you dislike about Synup?

I don't have any dislikes about the product. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

They are handling the social media side of things for my business as I'm most times too busy to do it myself.I have a lot of clients so my social media presence and reputation mean a lot to me and I'm fortunate to have found such a great company who are willing to work with a small business such as mine. Review collected by and hosted on G2.com.

Response from Madeleine Johnson of Synup

edit

Hey Amelia,

Thank you for your review! We love our SMB customers, and I'm happy to hear you've been loving our product so far. If you ever have any issues, don't hesitate to contact us.

Can't wait to see what you do with the power of Synup!

Cheers,

Madeleine

Boyd S.

Marketing and TV Producer

Small-Business (50 or fewer emp.)

12/6/2023

"Synup WINS in the Local Marketing Space. 5 Stars"

5/5

What do you like best about Synup?

Synup is a fantastic tool to help local businesses succeed in the confusing digital marketing space for local buseinesses. Customer support/ Onboarding was great, lots of options and very affordable for agencies. Reputable company based in NYC and 12 years figuring digital marketing / social media posting/ review management. Easy to join the platform. Built in agency tools. My daily tool for social media and analyics for my clients. Review collected by and hosted on G2.com.

What do you dislike about Synup?

Their new social posting platform is EXCELLENT... but could use some more intergrations/ platforms. Review collected by and hosted on G2.com.

Response from Madeleine Johnson of Synup

edit

Hey Boyd,

Thank you so much for your review! I'm so happy to hear you've been loving both our social and local platforms - hope to have you on board for years to come. Let us know if we can ever do anything to help. We're just a message away!

Cheers,

Madeleine @ Synup

Kashif M.

Director/owner

Small-Business (50 or fewer emp.)

10/17/2023

"Exceptional Tool!"

5/5

What do you like best about Synup?

We had multiple issues to manage social media posts in the past. Synup has proved to be a great tool for managjng our social media posts on various platforms. We are now generating AI assisted posts with mere clicks which have been a game changer for our business and enhancing our outreach. The cost effect is also comparatively affordable making things very attractive for us. I would highly recommend this software due to ease of use, efficient customer support and affordability. Review collected by and hosted on G2.com.

What do you dislike about Synup?

There is nothing to be mentioned as negative about Synup. It is easy to use, implement and cost effective. Review collected by and hosted on G2.com.

Response from Madeleine Johnson of Synup

edit

Hi Kashif,

Thank you for the kind review! We're happy to hear about your seamless onboarding process and enjoyment of the platform so far. Hope to have you on board for many years to come!

- Madeleine @ Synup

Rachad Alabi A.

Développeur web freelance

Small-Business (50 or fewer emp.)

12/26/2023

"My Synup review"

5/5

What do you like best about Synup?

I frequently use Synup for its user-friendly design, regular updates, and budget-friendly features. This essential tool streamlines social media tasks, making content creation and scheduling easy, while the centralized dashboard efficiently manages online reviews, fostering positive customer relationships without excessive costs. The listings feature ensures consistent business information online, boosting visibility within our budget, and the responsive support team demonstrates a genuine commitment to user satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Synup?

While I generally appreciate Synup, updating information can be confusing at times. Simplifying that aspect would enhance the website's overall usability. Nonetheless, I find Synup invaluable in ensuring the accuracy of my business details online. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup effectively manages the complexity of overseeing our business information across online platforms, ensuring accuracy and improving visibility. This streamlined approach enables customers to access the correct details with ease, ultimately saving time and contributing to a positive customer experience. Review collected by and hosted on G2.com.

Haley M.

Inventory Control Technician

Small-Business (50 or fewer emp.)

11/3/2023

"Lifesaving Timesaver"

5/5

What do you like best about Synup?

This product has changed my daily work schedule. I post similar content across multiple social platforms with one click. I see how our business is viewed in the eyes of multiple types of customers from one screen. I am able to view and edit multiple listings at once with ease. Review collected by and hosted on G2.com.

What do you dislike about Synup?

It takes a good amount of time to get used to the system and to make use of all of the features it offers. Review collected by and hosted on G2.com.

Response from Madeleine Johnson of Synup

edit

Hey Haley,

Thanks for your kind review. It's great to hear how Synup Social has changed your workflow for the better! I can't wait to see what you do with the power of Synup.

Happy posting!

Madeleine @ Synup

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

11/9/2023

"A great resource for optimizing brand visibility"

5/5

What do you like best about Synup?

Synup boasts a variety of services that have greatly enhanced the ability to manage my business' online presence. We use Synup to manage our social media, reviews, and listings. Their AI-powered tools have augmented my ability to manage posts and increase web visiblity. The benefit Synup's services provided for my business far exceeded the cost. Their interface is easy to use and navigate. Their customer service is professional, courteous, and responsive - they promptly resolved any issues we had or inquiries we posed. Review collected by and hosted on G2.com.

What do you dislike about Synup?

There is not anything I disliked about Synup. Review collected by and hosted on G2.com.

What problems is Synup solving and how is that benefiting you?

Synup is solving the problem of managing posts and listings across multiple platforms. Their services have streamlined our ability to respond to reviews. This has benefited my business by expanding our online presence and increasing interaction with customers. It has saved us a ton of time when it comes to managing our online entities. It has also increased outreach and expanded visbility. Review collected by and hosted on G2.com.