# Synup Reviews **Vendor:** Synup **Category:** [Local Listing Management Software](https://www.g2.com/categories/local-listing-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 315 ## About Synup Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice. ## Synup Pros & Cons **What users like:** - Users love the **user-friendly interface** of Synup, making social media and review management incredibly easy. (92 reviews) - Users find Synup extremely **helpful** for automating reviews and boosting brand awareness with reliable insights. (65 reviews) - Users commend Synup for its **exceptional customer support** , noting the team's attentiveness and dedication to resolving inquiries promptly. (61 reviews) - Users value the **review management** features of Synup, enhancing brand awareness and customer engagement effectively. (60 reviews) - Users value the **centralized management** of Synup, streamlining online presence across multiple platforms effortlessly. (51 reviews) - Users value the **convenience** of Synup for managing social media, local listings, and enhancing outreach effortlessly. (50 reviews) - Efficiency (46 reviews) - Social Media Management (46 reviews) - Features (42 reviews) - Time-saving (42 reviews) **What users dislike:** - Users find the **learning curve steep** initially, but the features become easier to navigate with time. (16 reviews) - Users note **feature limitations** in Synup, particularly in integration options and customization for specific functionalities. (12 reviews) - Users find the app has a **difficult learning curve** , but many adjust quickly and appreciate its features. (11 reviews) - Users find that **improvement is needed** in training and ease of updating information within Synup's platform. (9 reviews) - Users find Synup's features extensive but note a **lack of integrations and AI options** for social media postings. (9 reviews) - Learning Difficulty (9 reviews) - Limited Features (8 reviews) - Missing Features (7 reviews) - Not User-Friendly (7 reviews) - Social Media Integration (7 reviews) ## Synup Reviews ### 1. Effortless Automation and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about Synup?** Very easy to use. Once it's set up, it runs on auto-pilot. T -The AI review responder sounds very natural and friendly, and even responds to details from the review itself (IE: if a client's pet name is mentioned, the review response mentions the pet name). - Directory Listings have been very easy to manage and review - Keyword heat map is great - Customer support is responsive & helpful - AI generated content is easy to use - One dashboard for social posting & GBP posts are very easy to use - I can check our statistics as often as I like and see a quick overview and it's easy to swap between profiles and generate reports **What do you dislike about Synup?** My only 1 issue, which was resolved, was that I had a hard time connecting one of my business's FB account to the Synup dashboard, as if the software couldn't recognize multiple businesses connected to the FB admin. Was a bit buggy but customer support has been helpful in resolving it. **What problems is Synup solving and how is that benefiting you?** I wanted to ensure directory listings were created & managed across all platforms ### 2. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Tony S. | Counselor Aide, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Synup?** What I Use Synup For: Listings/Listings Mgmt/ Business Listings Management (Synup Presence) Review / Reputation Management Social Media Management Local Landing Pages (Synup Pages) Synup’s dashboard is incredibly intuitive. Updating business listings, responding to reviews or scheduling social content, everything happens in one place, no back and forth between different tools. Their home screen is like an instant snapshot of my business health and suggests smart actions that will make a difference in getting found. **What do you dislike about Synup?** No downsides that I can tell so far from using Synup! **What problems is Synup solving and how is that benefiting you?** Synup solves the issue of managing online presences for my business, pulling together listings, reviews and local landing pages into a single easy-to use platform. This ensures my information is consistent throughout all directories and makes it easy for me to track and respond to reviews and be able to create professional local pages that engage with customers. It saves me time, gives me more exposes me more, establishes my reputation and allows me to make more intelligent data-based marketing decisions all without having to adopt multiple tools or break the bank. ### 3. Comprehensive Review Management, But Support and Training Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ifeoma E. | Operational Supervisor , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Synup?** Synup is the comprehensive approach that evaluates reviews across different platforms and channels to learn about customers and the market The software allows viewing of insights in any location or branch, provided it serves under our company We use Synup as the program for review generation and it helps in automatically prompting customers through the use of SMS or emails to issue their insights The app centralizes most of these social platforms, where we review all feedbacks in a single space We have seen Synup offer reliable and useful insights that facilitate our decisions **What do you dislike about Synup?** Customer handling through service help is something the vendor has not fully developed The features from Synub are overwhelming, and they demand consistent training and orientation **What problems is Synup solving and how is that benefiting you?** We manage all online reputations through the help of Synup, and this assist us monitor the upcoming reviews and this ensure changes are made immediately based on the insights shared The listing of business information is also done in universal ways, creating the appropriate image to the market We boost of local accessibility and visibility of our brand through the help of this app, and this includes SEO, which ensures that our company ranks high We monitor all the content outlets that shows us what clients want and say concerning our brand The automation of customer or market outreach is also a fundamentally important feature of Synup ### 4. Essential tool for launching and growing our pool store **Rating:** 5.0/5.0 stars **Reviewed by:** Noah R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Synup?** Synup has made it super easy to set up our online presence before our pool store even opens. It’s helped us get our listings organized, boost our visibility, and make sure everything’s consistent across Google, maps, and other directories. I like that I can see the progress in real time and know we’re set up for success once we launch. The platform’s easy to use, and the support team’s been great whenever we had questions. It’s taken a lot of the stress out of getting ready to open. **What do you dislike about Synup?** No complaints at all, support was extremely helpful. **What problems is Synup solving and how is that benefiting you?** Synup is helping us get all of our business listings set up and consistent before our pool store opens. Instead of manually updating each platform, we can manage everything in one place, which saves us a ton of time and makes sure we look professional from day one. It’s also giving us visibility in local search so people can already find us, even before we launch. ### 5. Synup Provides Multi-Solution Business Tools that's Easy-to-Use and Customize **Rating:** 5.0/5.0 stars **Reviewed by:** Tanisha H. | Independent Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Synup?** I like how easy Synup is to use and how affordable it is. The software provides various options to customize it for your business needs. It is easy to keep track of your daily activities while planning future tasks. Their customer service offers helpful support when I have questions or need assistance. **What do you dislike about Synup?** It took some time to learn the tools for improving your online reputation. However, I received professional support throughout the process to understand how these tools are most often used. **What problems is Synup solving and how is that benefiting you?** Synup provides an affordable software solution that helps you focus on growing business revenue and retaining customers, and offers unique insights into expanding your market. I gain more knowledge that helps me make informed decisions and prioritize our customers' needs. ### 6. Easy tool to manage listings & citations for our company clients **Rating:** 4.5/5.0 stars **Reviewed by:** Tauseef A. | Web Developer & SEO Audits, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Synup?** We are a digital marketing company and handle 100+ clients. Synup help us alot to easily manage their local business listings and citations from one place. Which save our lot of time because we don’t need to update information manually on each citation site. **What do you dislike about Synup?** Sometimes it takes time in loading like server down sometime once in 3 months i can say. But overall it works very good for local SEO and listing management. **What problems is Synup solving and how is that benefiting you?** By suing Synup I can manage many clients local business listings easily. Also I am able to manage citations in one dashboard in one place. So instead of we go on each site to add info we can manege everything in one place which save much time. ### 7. Streamlined Local SEO & Reputation Management That Works **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan Enrique N. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Synup?** I love how Synup brings together effortless listings updates, review management, and local page creation in one clean, centralized platform—saving time and boosting local visibility. It was surprisingly easy to implement and get started with, even without a dedicated technical team. Their customer support team is also incredibly responsive and helpful whenever I have questions or need assistance. **What do you dislike about Synup?** Some advanced features, like social analytics and custom reporting, can feel a bit complex at first until you're familiar with the workflow. **What problems is Synup solving and how is that benefiting you?** Synup has solved the challenge of keeping our business information accurate and consistent across dozens of directories. It also helps us manage and respond to customer reviews in one place, saving time and improving our reputation. The local pages feature drives more traffic, and overall, it's streamlined our local SEO workflow significantly. ### 8. Excellent Lead Integration Tool That Delivers Results **Rating:** 5.0/5.0 stars **Reviewed by:** Chris Jay B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Synup?** Synup is a great tool for lead integration, it has helped me find leads that I can use across our different platforms, with their extensive list of publishers. **What do you dislike about Synup?** Synup is great at what it does. I had no complaints. They do what they do well. **What problems is Synup solving and how is that benefiting you?** Synup has greatly helped us manage business information with our client base. Accuracy is always important and this software helps us maintain that. This helps our clients not only find the right business information, it also helps them rank highly with their local search directories. I cannot over emphasize how important that has been for my clients. ### 9. Synup Helped Me Build My Brand and My Clients. All from One Dashboard! **Rating:** 5.0/5.0 stars **Reviewed by:** Zee D. | Executive Admin & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Synup?** Synup has been a total game changer for me. I use it for business listings management, review monitoring, local landing pages, and now their AI-powered social media publishing. I’m just blown away by how much I can accomplish in one place. One dashboard. The platform is easy to use. Whether I’m updating dozens of listings with a single click, replying to reviews, or adjusting SEO landing pages, it’s all smooth and reliable. The AI-generated social media content has been another bonus. It has saved me hundreds of hours and dollars every week, all by scheduling posts across platforms without jumping from account to account. Since using Synup, I’ve seen a huge boost in client satisfaction as well. My professional reputation has grown immensely all in a positive and transparent way. It's helped build trust, referrals, and grow my business faster than I expected. If you’re managing local businesses, running an agency, or just need a smarter way to handle your digital presence, Synup is the total package. **What do you dislike about Synup?** Would love more AI powered tools and options **What problems is Synup solving and how is that benefiting you?** Synup takes the stress out of managing listings, reviews, and local pages by putting everything in one easy-to-use platform. I don’t have to jump between tools and accounts anymore. The AI for social media is a huge bonus. It saves me time, keeps my clients happy, and helps me look like a total pro. ### 10. Top Notch Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mujahid U. | VP of Digital Technologies, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Synup?** Been using Synup for over three years to manage our online listings, and it’s been solid. Super easy to handle multiple directories in one go, and their support team is quick and helpful. **What do you dislike about Synup?** Only gripes are occasional delays in syncing updates and the pricing being a bit high. Great tool for local SEO, but would love faster syncs and a cheaper plan! **What problems is Synup solving and how is that benefiting you?** As a digital agency, managing multiple directories is key to maintaining our clients' profiles. With over 100 clients, Synup has made handling their local listings and directories much simpler and more efficient. ### 11. A Simple and Effective Tool for Managing Business Listings and Reputation. **Rating:** 5.0/5.0 stars **Reviewed by:** Austin H. | SEO Content Writer | Website Copy and Blog Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2025 **What do you like best about Synup?** Synup has made it so much easier for me to manage my business’s online presence across multiple platforms. I use it regularly to update my business listings, monitor customer reviews, and ensure my contact details are consistent everywhere. It's very user-friendly, fits easily into my workflow, and saves a lot of time compared to managing listings manually. I really appreciate how it helps boost my local visibility and reputation without much hassle. Highly recommend Synup for any business looking to improve their online presence efficiently! **What do you dislike about Synup?** Nothing, everything is running as expected. **What problems is Synup solving and how is that benefiting you?** Synup is helping me solve the challenge of managing my business listings consistently across a wide variety of online platforms. Before using Synup, it was time-consuming to update my information manually and ensure that my business details stayed accurate everywhere. With Synup, I can quickly make updates from one central dashboard, and those changes are reflected across all major directories. This has significantly improved my local SEO and helped potential customers easily find and trust my business online. The platform also makes it simple to monitor and respond to customer reviews, which has strengthened my reputation and customer engagement. Overall, Synup saves me valuable time, improves my online presence, and helps me grow my business. ### 12. Easy to use, but I rarely need it **Rating:** 2.5/5.0 stars **Reviewed by:** Gabriel S. | Manager of Branding and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Synup?** The homepage is clean and easy to understand. I also like the idea of aggregating everything in one place—it would be especially useful if we were getting a significant number of reviews each week. **What do you dislike about Synup?** I don’t use it often because it’s quicker to check our Google reviews directly. The top menu feels cluttered, and I’m not sure what the Revenue section in Performance is supposed to show. **What problems is Synup solving and how is that benefiting you?** The idea of centralizing review management is great, but it’s not really benefiting me right now since we don’t have enough review volume to make it worth logging in regularly ### 13. Great customer service and persistance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Synup?** We came to Synup with an issue and they assured us that we would become Google Bulk Verified for all of our office locations. It seemed like a daunting task but after a couple months of working through it we finally are bulk verified. Big shout out to Ravi Kant Tripathi for his tireless efforts to get this across the finishline. We couldn't have done it without him! **What do you dislike about Synup?** I think it may have taken a little longer than expected but we had a goal and we worked through it and got it done. Wouldn't say it's a dislike but maybe there's room for improvement in that process. **What problems is Synup solving and how is that benefiting you?** Synup is allowing us to hold our 70+ offices on Google professionally and in good standing. Prior to Synup our online presence was not as fleshed out and as clean as it should be for financial services. This adds legitimacy to our brand. ### 14. Reliable Local SEO Tool for Listing Management **Rating:** 4.5/5.0 stars **Reviewed by:** Khawar I. | Off-Page SEO Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Synup?** With Synup we can manage location citations and listing on multiple platforms with one dashboard and also live support option via slack. **What do you dislike about Synup?** Sometimes the sync status doesn't update in real time, which can be confusing. The Some time loading speed become slow and takes time or may be there server down. **What problems is Synup solving and how is that benefiting you?** Synup help to solve problem on wrong details about business with one dashboard, I just need to update details in synup and it will be updated in almost 70+ the local directories. With synup we can manage multiple locations, multiple clients business in one dashboard. ### 15. Synup was extremely helpful in the growth of my business. **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Synup?** Synup was very helpful in increasing our search engine optimization. Since working with Synup our revenue has increased. Synup was easy to use and very cost-effective. Customer service was helpful and integration was very simple. **What do you dislike about Synup?** The downside of Synup is that I didn't find it sooner! **What problems is Synup solving and how is that benefiting you?** Synup was able to help make Search Engine Optimization manageable. They have plenty of partners and can help with just about anything on your social media accounts. I was very useful to our company and allowed the growth we were looking for. I am very confident that SYnup helped our business grow. The process was very easy, and Synup is a great SEO platform to work with. ### 16. Manage your online presence in ONE powerful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey B. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Synup?** Synup's platform makes managing the online presence of multiple locations easy. It has powerful reporting that helps you make adjustments to your profiles as needed. It also puts all of your reviews, business hours, holiday closings in ONE PLACE! This has literally saved me so much time. Also, the customer support is top notch. I have worked with lots of different software across several industries and the level of support is truly the best I have come across. **What do you dislike about Synup?** There is only 1 downside. The social media management is an add-on so I can't give my opinon on that part of the platform. **What problems is Synup solving and how is that benefiting you?** Managing so much in one place makes my job so much easier. Not only can I optimize SEO, but I can update hours and run campaigns. Having it all in one place is truly so helpful. I have really enjoyed using Synup and look forward to continuing to track our progress with the powerful reporting. ### 17. Easy To Schedule All In One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Arina H. | Virtual Assistant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Synup?** When I found SynUp software, it was such a relief to finally do all post-creating, publishing, and engagement tracking in one place. No more nerves about switching accounts or having a million opened tabs. Also, it is easy now to monitor all incoming reviews from our Google and Facebook pages. Again, jumping from post to post comments and messenger incoming was very messy, stressful, and time-consuming. **What do you dislike about Synup?** One thing that I would like to improve is the scheduling setting. Sometimes it was glitching, and I had to wait a bit to reschedule again, but the support team caringly took my case to review what might be the potential problem. **What problems is Synup solving and how is that benefiting you?** I have been scheduling posts for Instagram, Pinterest, YouTube Shorts, and TikTok manually for 2 months. It was a pain to remember all the details about the time of posting, description, and hashtags. Our Social Media Marketing Team also had conflicts with the accounts’ access due to constant switching. Thanks to the built-in collaboration feature, all the posts’ settings and details go through the post-approval workflow. It notifies all the approvers, and they give feedback with updates in one place, so no more email-search pain! ### 18. Synup – An indispensable application for businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Thinh T. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Synup?** The app uses AI, natural language to analyze and understand more about customers, what they like and what they don't like about the product, service, plus automate feedback, based on rating stars, emotions, ... Customer Support is always 24/7, an easy way to integrate the app into your daily work, use app regularly **What do you dislike about Synup?** The app will be a bit difficult to use at first, but you will get used to it quickly. I especially hope the app will have more things to stimulate users. **What problems is Synup solving and how is that benefiting you?** In short, Synup is a tool that helps businesses build and manage online reputation, improve customer experience, and optimize their digital presence, especially useful for local or multi-location businesses. My company uses Synup's service package, which can include competitor reputation tracking, helping our business compare and adjust our strategy accordingly. ### 19. Synup: The one stop platform for Digital presence management **Rating:** 5.0/5.0 stars **Reviewed by:** Glory A. | Whitepaper Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Synup?** What I like about Synup is the way the platform functions. It is so easy for me to manage my social media handles from a single dashboard without having to toggle from one tab to another. I can schedule posts ahead and go to sleep. **What do you dislike about Synup?** Adapting to using synup for staters was a bit steep for me but the support team and tutorials made things easier for me. **What problems is Synup solving and how is that benefiting you?** As a blockchain freelancer, keeping tab of my digital prescence was a challenge. I knew I needed a strong online presence, but managing multiple platforms, and keeping my social media active felt overwhelming. Then I discovered Synup, and it changed everything. With Synup, my blockchain consulting services became easily discoverable across directories, improving my SEO and ensuring potential clients could find me effortlessly. No more inconsistencies in my business listings—I appeared where it mattered most. I manage and respond to feedback from a single dashboard. Social media engagement was another issue I had for years. Blockchain trends move fast, and staying relevant required constant posting on social media. Synup Social helped me schedule and automate my content, keeping my audience engaged without me spending hours online. ### 20. Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Kory L. | Client Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Synup?** Synup has been a game-changer for my small business, especially with their easy-to-use platform for listings management, review management, and local landing pages. It fits perfectly within my budget, offering incredible value. What's unique is the control it gives me over my local online presence, ensuring consistent information and targeted landing pages that truly connect with local customers. Synup saves me time and has noticeably boosted my visibility without breaking the bank – a vital partner for any local business. **What do you dislike about Synup?** Honestly, the only minor hiccup I've encountered with Synup is the occasional slight delay in seeing updates reflected across all the various listing sites. It's not a major issue, and the support team is responsive, but sometimes that immediate gratification isn't quite there. **What problems is Synup solving and how is that benefiting you?** Time Savings: I no longer waste hours manually updating listings or chasing down reviews on different sites. Synup centralizes everything. Improved Accuracy: My business information is consistent across the web, building trust with potential customers. Enhanced Reputation Management: I can easily monitor and respond to reviews, fostering customer relationships and addressing concerns promptly. Increased Local Visibility: Accurate listings and targeted landing pages help me get found by more local customers searching online. ### 21. Good platform for social and location management **Rating:** 4.5/5.0 stars **Reviewed by:** Victor W. | CEO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Synup?** We came over to Synup from two other tools that we used for social media management and location management with review monitoring. The team at Synup, from sales to support, have been great, assisting with our implementation, responsive to our requests, and readily available to help. We have been using the platform for about four months, and while there are things we’d like to see integrated into the platform, we can accomplish the tasks we require to service our clients, and Synup provides a good platform for these services. **What do you dislike about Synup?** We’ve requested a few functionalities to be added to their roadmap for updates in 2025. The downside is that we’d like those now, but knowing they’re working on including them gives us hope. We’ve also found a few bugs during our usage, and the support team has been addressing them as they come. **What problems is Synup solving and how is that benefiting you?** We use Synup to manage social media and location listings including reputation management for our clients. The product works well for our purposes. ### 22. Customer Success Manager Ravi is great **Rating:** 4.0/5.0 stars **Reviewed by:** Grayson B. | AV Specialist | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Synup?** It is nice to have the Google My Business pages integrated into the software versus other social media platforms. Ravi was always extremely helpful with anything we needed or had questions about, fantastic Customer Success Manager **What do you dislike about Synup?** There were a few minor issues when it came to scheduling but mostly it was due to personal preference. Being able to create a social media post and then schedule it and move dates if needed just by clicking and dragging somewhere on the calendar was a nice feature from previous platforms we have used. Also, having to select the toggle from photo or video depending on what I was posting felt like an unnecessary step. If I was looking for a video to post but accidentally left the photo option toggled, then after searching for the video file in my folders, I would have to cancel out and flip the switch and go back in to find the file. Like mentioned, most issues were due to a personal preference. **What problems is Synup solving and how is that benefiting you?** Having Google My Business integrated into the same platform as our social media management is great. Prior to Synup we were paying for two different software to manage everything. Now we can take care of it all under one roof. ### 23. Synup makes it easy to manage and update our listings **Rating:** 5.0/5.0 stars **Reviewed by:** Alyxandra V. | Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Synup?** We have been using Synup to effectively manage our listings information and our online reviews. Their customer support has been very helpful and available. We recently added Synup's pages app. Their team did an outstanding job with the design, matching our website's design. The app works smoothly and is a much more functional tool than our previous solution. Their team was responsive and worked with us to adjust and troubleshoot solutions to work with the limitations of our website. We've been very satisfied with our continued use of Synup's services **What do you dislike about Synup?** The one thing id likie to see is more of a social media listening and managment. It's one area where we could increase effiecency. **What problems is Synup solving and how is that benefiting you?** Synup signfiganytly helps our SEO and makes it easier for us to see and respond to comments from our customers as well as keep our listings up to date. Synup also no manages our store locator on our website keeping our listing information accurate across the web. ### 24. Powerful Tool That Makes Digital Marketing Manageable **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | VP of Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Synup?** Synup is truly a comprehensive platform. I use their business listings management, review management, and local landing pages, and it has really streamlined our digital marketing efforts. Previously, we struggled to keep information consistent across different locations, but with Synup, we’re able to handle updates in one place. The dashboard is user-friendly, and it’s easy to see how our locations are performing. We’ve noticed a significant increase in customer engagement and online reviews as well. It is also excellent fit for our budget and gives us a lot of control over our brand reputation online. **What do you dislike about Synup?** Only wish there was a bit more customization in the analytics, but it’s still a great tool. **What problems is Synup solving and how is that benefiting you?** The dashboard is intuitive and easy to navigate, and within minutes, I can update our business listings and even monitor reviews across multiple locations. Their Review management has also been a big help. Having insights into customer feedback in real-time has helped us improve customer satisfaction. ### 25. Efficient and User Friendly Platform to manage Business Listings **Rating:** 5.0/5.0 stars **Reviewed by:** Joyfern F. | QA Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Synup?** I value how simple it is to update and manage company entries across numerous directories because I work as a freelancer and oversee several clients. By enabling me to handle all of my local listings and client feedback in one location, the centralised dashboard saves me time. The review management function also makes it easy to track and reply to reviews, which helps my clients have a good online reputation. The simplicity of use and the capability to rapidly update my company information across multiple directories from a single dashboard are what, in my opinion, distinguish Synup from other softwares. Time is saved and I can now maintain a strong online presence without the burden of regularly checking and updating listings on several different websites. This is really fantastic. Synup also allows for collaboration across team members which allowed me and my assistant to be efficient **What do you dislike about Synup?** Honestly, I haven’t encountered any issues since I started using Synup. The platform is smooth, reliable, and meets all of my expectations for managing my listings and reputation efficiently. **What problems is Synup solving and how is that benefiting you?** The difficulty of keeping correct and consistent company listings across several platforms is something that Synup is assisting me with. As a freelancer managing several customers, keeping company data up to date across multiple directories may be time-consuming. I can quickly update and maintain all of my listings using Synup from a single dashboard, ensuring that the data is always correct. It makes administration easier by establishing a centralised repository and displaying all of my clients from several locations in one location. Furthermore, the review management function enables me to track and respond to consumer comments in real time, therefore increasing customer happiness and strengthening my customers' online reputations. This has dramatically increased the exposure of both my own and my clients' businesses, making it simpler to recruit and keep local consumers. ### 26. The SynUp team has been in credible from start to finish! **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Synup?** The attention to detail and personalized customer support is exceptional. Our agency recently made the switch from a larger Listings Managmet company to SynUp. They assured us we wouldn't be disappointed and that the transition and integration would be flawless... and it was. Our Customer Success Manager (Samarth) is a fantastic. **What do you dislike about Synup?** Initially, there were a few features that we were used to using from our previous Listing Managment company that were not yet included in the SynUp tool. We shared the feedback with the SYnUp team and these features were implemented into the tool within a couple weeks. **What problems is Synup solving and how is that benefiting you?** Our agency uses Synup to manage all of our listings and Reputation Management nesds in one location. The SynUp tool makes our daily tasks easier to manage. ### 27. Good company to work with for Local Listings Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Synup?** Very responsive and personable support, and an excellent set of tools for agencies that work with multi-locationn businesses! **What do you dislike about Synup?** No dislikes found with Synup in our experience! **What problems is Synup solving and how is that benefiting you?** Providing local listing syndication services for multi-location businesses that our agency services. ### 28. Very Helpful Support Staff. Great Follow Up to My concerns! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria F. | Founder, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Synup?** My Account Manager Ravi, really cares and wants to make sure that I know how to use all of the benefits of Synup. He is always willing to get on a call with me and explain the features and benefits. Great Customer Support. If it gets easier for me, there will be more frequency of Use. **What do you dislike about Synup?** I continue to have a difficult time using all of the features and need help with exactly how to use them and take advantage of the capabilites available to me with Ease of Implementation. It needs to be easier for me to use. **What problems is Synup solving and how is that benefiting you?** Giving me more time to ocncentrate on my clients marketing program. ### 29. Great product for business!! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy H. | Options Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Synup?** Synup is so helpful because it focuses on the automation of the business while we can focus on the real business. It's extremely easy to use, is a great value and in our budget. We primarily use it for the listing management, review management and local landing pages. It's been a great return on our investment. The tools they provide to optimize every area of your business is so powerful. **What do you dislike about Synup?** While the interface is user friendly, there might still be a learning curve for most people to fully utilize and optimize the platform . **What problems is Synup solving and how is that benefiting you?** Synup solves the problem of managing and optimizing online business presence by streamlining listing, reputation, and marketing management. This benefits me by ensuring accurate, consistent information across platforms, enhancing local SEO, improving customer engagement, and ultimately driving more traffic and sales. ### 30. Synup helps me manage my business listings in an orderly fashion. **Rating:** 5.0/5.0 stars **Reviewed by:** Georgeanne E. | Digital Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Synup?** As someone who manages over 20+ business listings, the Google My Business tool can be overwhelming and at times frustrating. Synup helps me organize all of my listings in one place and I can do things in a click of a button that would typically take me hours. Their customer service has also been extremely helpful in answering any questions I have. **What do you dislike about Synup?** I have not experienced any negatives with using Synup thus far. **What problems is Synup solving and how is that benefiting you?** We had such issues with Google My Business integration and verification. Synup is helping us verify all of our businesses with ease, as well as assisting us with bulk verification and teaching us about Google My Business. ### 31. Happy with the Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Synup?** Working with Ravi from synup has been great. He is kind and thorough with his explanations on things. **What do you dislike about Synup?** Nothing. I am very satisfied with the service. **What problems is Synup solving and how is that benefiting you?** Helping us with listings and local seo. ### 32. SYNUP saved my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor P. | Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Synup?** Synup is so easy to use for my business. It keeps my informed of my online presence, local landing pages, review management, and listing management all for a super low affordable price! I can sit back and watch Synup handle all my multi-location brand's social life sky rocket! It even gives me the most beneficial time to make my social post so that they receive the most views! I can post the same post to multiple platforms with one click! If I'm having trouble creating a post, I can use an AI generator and view platform's top post. Synup tracks my followers and generate reports that give me feedback on how I can improve my online presence. **What do you dislike about Synup?** I love everything about Synup. It's the perfect end to end campaign service! **What problems is Synup solving and how is that benefiting you?** Synup is generating more business for me by allowing my post to be seen and offered more. It keeps me updated on how to improve and get my post out at peak times and allowing us to have an active online presence in technology ran world. If I'm ever struggling to create a post, the AI generator feature comes in handy! It takes top post over all platforms and creates a post for me in seconds. This is the easiest and most beneficial social media management I have ever used. The pricing is so unbelievably fair considering all the sales Synup has sent me. Will not ever change or use another source for my company again. Highly recommend for any company who needs a better social experiment! ### 33. We love Synup **Rating:** 5.0/5.0 stars **Reviewed by:** Nat R. | Principal / Creative Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Synup?** The Synup software has been a game changer for our agency. It works great and the team is also so attentive to our questions and needs. A special shout out to Roshan, Madeleine, and Max--you are a great team and we appreciate you. Highly recommended. **What do you dislike about Synup?** No complaints--everything has been so good. **What problems is Synup solving and how is that benefiting you?** This helps our clients in SEO and social--great value added for us as an agency. ### 34. We have really appreciated the attentive nature of our support team at Synup. **Rating:** 4.0/5.0 stars **Reviewed by:** Mark B. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Synup?** Synup has made it a breeze to switch from another large provider in this space. This has made the transition very easy and starts off the relationship with a great amount of respect. We also appreciate that this service has already made enhancements to their platform based on our feedback and we have not been a customer for too long. **What do you dislike about Synup?** We don't dislike anything at this point. We are still relatively new to the platform. **What problems is Synup solving and how is that benefiting you?** We were looking for a more hands on approach to our account. We were lacking focus from our previous provider and found it very difficult to speak to a real person and get changes made in a timely manner. ### 35. A Must-Have for Effortless Business Listings and Reputation Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian O. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Synup?** I’ve been using Synup for listings management, review management, and local landing pages, and I can confidently say it's been a game-changer for my business! What really sets Synup apart is how simple and intuitive it is to use, even for someone without a deep tech background. For listings management, I’ve found it incredibly efficient to keep my business info updated across all platforms. No more hunting down individual sites—it’s all in one place, saving me hours every week. Plus, having a consistent online presence has done wonders for my local SEO. When it comes to review management, Synup's real-time notifications are a lifesaver. I can respond to customer feedback right away, keeping my brand reputation strong and improving customer relationships. The centralized dashboard makes it easy to track everything. The local landing pages feature is just as seamless. Synup helps me create unique, hyper-local pages that resonate with my audience while boosting my visibility. It fits perfectly within my budget, too—offering a ton of value for the investment. If you’re looking for a reliable platform to manage your business’s online presence, Synup is the perfect choice. It’s affordable, user-friendly, and delivers results! **What do you dislike about Synup?** There’s really nothing to dislike about Synup. Everything works smoothly, and I haven’t encountered any issues since using it! **What problems is Synup solving and how is that benefiting you?** Synup is helping me manage my business listings, reviews, and my local landing pages all in one place. It ensures that my information is accurate across platforms, improving local SEO. Managing reviews is much easier now, allowing me to respond quickly and maintain a positive reputation, benefiting my business greatly. ### 36. Building stronger customer relationship **Rating:** 5.0/5.0 stars **Reviewed by:** Melquidez L. | Marketing Brand Specialist, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Synup?** One thing we really appreciate is the customer support whenever we need help, their team is responsive and quick to assist us, which makes using the tool much easier. We’ve also been able to smoothly integrate Synup into our workflow, which has made it more efficient for us to manage reviews, improve SEO, and keep everything organized. **What do you dislike about Synup?** area for improvement are the reporting features currently the dashboard could benefit from more customizable options to better aligned with the specific needs of every businesses. **What problems is Synup solving and how is that benefiting you?** They helped us to manage all of our business information in multiple platforms this made us to improve our visibility that helped us build trust with our customer. ### 37. Great tool, even better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Football/recruiting Insider, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Synup?** We moved over to Synup from another popular listings management tool. We've saved money, and the customer service has been fantastic. There's a lot you can do with Synup that we haven't even begun to utilize yet. You can do scheduled posts, automations, review solicitation/management, and much more. I've been very happy with how much it can do. Even better than that is the customer service. Our rep, Ravi, is fantastic. He's very knowledgeable and willing to go above and beyond to make sure we are successful. He checks in regularly and always makes time when I have questions for him. I couldn't be more happy with his service! **What do you dislike about Synup?** The only thing I can think of is, when making scheduled posts, it would be great if there were a dynamic tag that could pull in a specific location page (on a website) that would post to the GMB page (for franchise businesses such as ours). I don't dislike anything! **What problems is Synup solving and how is that benefiting you?** Managing our listings, primarily! ### 38. Wonderful product that will change your online presence overnight **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Lead Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Synup?** I have been using Synup primarily to upgrade our web presence and the volume of web visits to our site. This has been a huge success for us turning the tide on our click through rate by working with Synup. It has been a game-changer for my business. It is amazing how simple and intuitive it is to use, yes I am a technical person but you do not need to be. The ability to make a single update and all our listings are updated is a god send saving tons of time. When a review is posted I get quick notification to make it easy for me to respond and react to them. This is a great platform to manage your business’s online presence all over the web from one location. **What do you dislike about Synup?** I have found nothing that I do not like, everything works great. **What problems is Synup solving and how is that benefiting you?** The ability to make changes in a single location and those changes are distributed to all our listings on all the different platforms across the web is a huge cost savings. Instead of spending an hour or two going from one site to another making the change over and over again you make one change, just taking a few minutes instead of potentially hours of time. ### 39. User-friendly platform to consolidate all the digital efforts. **Rating:** 5.0/5.0 stars **Reviewed by:** Vasilisa L. | Digital Media Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Synup?** In my opinion, Synup has three leading characteristics in the market: 1. A team that works closely with you. I want to highlight my experience working with Ravi, who is the most patient and dedicated team member. He has effectively solved many issues that have arisen on our end. He has been extremely friendly and professional. Additionally, he never mentioned that something is "out of scope" of his tasks, and this level of dedication and interest in the clients is just unmatched customer service. 2. Unbeatable price. Synup is really affordable and works like a charm. If there's some customization required, the amazing team kicks in. 3. The amount of tools included in the platform. We manage lots of properties, and the opportunity to work on all of them from the same place is something that was missing along the way. **What do you dislike about Synup?** Nothing about the platform bothers me. I suggest that employees should be able to work according to their own schedules, rather than having to work around the US clock. **What problems is Synup solving and how is that benefiting you?** Consoidation of the marketing platforms under one umbrella. ### 40. Seamless onboarding, staff knowledgeable and proficient, platform user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Synup?** Ease of implementation and onboarding; customer support has been impeccable, always present, responsive and knowledgeable; Platform is easy to use and efficient; **What do you dislike about Synup?** If there's anything to dislike is that integration has some bumps on the road, but all resolved. **What problems is Synup solving and how is that benefiting you?** Managing local listings, SEO and online reputation all in one login ### 41. Awesome Software **Rating:** 5.0/5.0 stars **Reviewed by:** Reginald M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Synup?** This software is amazing it helps my company website listing on several platforms, it’s user friendly and I am glad that I decided to go with Synup to build my business. **What do you dislike about Synup?** This software is great, there is nothing I dislike about it. **What problems is Synup solving and how is that benefiting you?** Synup is allowing my Business listing to be seen on every platform ### 42. Highly Recommend Synup! Easy To Use, Great Customer Service and Reasonably Priced **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Synup?** We use Synup for our client's Online Listings Management. The platform is easy to use, easy to onboard and I always receive quick and effective customer support. This has absolutely improved our client's online visibility efforts and saved my clients time. **What do you dislike about Synup?** Not much to dislike about the platform other than there being add-on fees for certain Online Listings like Yelp. Any issue that I have had in their platform has been promptly resolved. **What problems is Synup solving and how is that benefiting you?** Synup improves my client's online visibilty as part of our SEO efforts by updating client information on numerous Online Listings and Directories from one platform. It also allows our clients to respond in a more timely manner on reviews. ### 43. Overall, it functions as it should! **Rating:** 4.0/5.0 stars **Reviewed by:** Michael F. | Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Synup?** Great way for a business like ours, with thousands of locations, to be able to access dozens of different listing services that would otherwise be impossible manually. The team has been great to work with as well and have been very resposive in our requests for assistance. **What do you dislike about Synup?** In our business, locations are constantly being shuffled around. When editing things on our end, whether it be for Google, the website, bing, etc, it can be tough to sometimes remember to also edit those fields on the Synup side of things. **What problems is Synup solving and how is that benefiting you?** We have a small Marketing team, so from an operations side of things, Synup has been very helpful in boosting our location presence across various websites. It's also helped with a bit of an SEO boost. ### 44. Perfect Platform for All Kinds of SEO Solutions for Local Businesses! **Rating:** 5.0/5.0 stars **Reviewed by:** Nadira Nahin N. | Software QA Analyst Automation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Synup?** Synup knows exactly what to do to make your business runs smoothly, they knows where to pull the invoice information. All I just had to review the details they done to make run life easier and it's done, Synup is this much wonderful! **What do you dislike about Synup?** Honestlt never felt like Synup is least heplful, Its always made me feel comfortable and relax! **What problems is Synup solving and how is that benefiting you?** It helps me to bring all my communication together in one place. Its user friendly features are helpful to use it easily. Synup promoting the services and connect with prospective customers or clients. ### 45. Helpful Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Synup?** Plenty of features that are easy to use and helps streamline our SEO efforts for new clients - the listing submission feature and Google post scheduling are the most useful elements in our business however we also appreciate the fast and efficient customer support process. **What do you dislike about Synup?** My only recommendation would be for Synup to delete listings if we mark a business as closed. **What problems is Synup solving and how is that benefiting you?** Giving new clients an easy start to SEO with multiple new directory listings - saves us time in submitting these listings ourselves. Also when updating details, can do it in one spot instead of multiple updates across directories. Scheduling of Google posts is great feature as well. ### 46. Synup is a great tool for managing multiple business locations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Synup?** I like how easy it is to manage multiple business locations with one tool. Our company has a large number of locations, so being able to manage review responses and profile analytics in one place is a time-saver. Our rep, Samarth Verma, is very easy to work with and proactive in sharing new features. His tutorials are clear and easy to understand. **What do you dislike about Synup?** It takes a little bit of effort for the initial build-out, but after that it's good to go. **What problems is Synup solving and how is that benefiting you?** Synup has reduced the amount of time we spend managing our business location profiles on various search engines by allowing us to make an update one time and have it automate across all relevant platforms. ### 47. Helpful Team but Product Has Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Synup?** I enjoy working with the Team. They take your issues seriously and find solutions to them. **What do you dislike about Synup?** I have had quite a few issues with simple functions within Synup. Many of the issues are related to the social media side of the platform, which seems like it is new and not very refined. **What problems is Synup solving and how is that benefiting you?** They help us work with multiple different brands ### 48. It was a little rough at first, but I am getting a better sense of the platform. **Rating:** 3.5/5.0 stars **Reviewed by:** Megan K. | Marketing and Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Synup?** It's pretty easy to create new profiles for our loan officers and create google ads. **What do you dislike about Synup?** It was a little hard to figure out at first and I don't see that the things we update in synup always translate to google as they are supposed to. So we have to check it fairly often to make sure it took the edit. We're still trying to get the reviews to feature to actually work too. **What problems is Synup solving and how is that benefiting you?** We're giving our loan officers more visibility and providing more value ad for working with us. Placing google ads has also been much easier. Though we haven't seen much return on that yet, it is still nice to be able to use it. ### 49. Synup is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Synup?** Great Customer Service-Ravi is quick and responsive to all questions and tech solutions. Easy to use platform. Forward-thinking company! Taking customer feedback and turning it into actionable solutions. The AI integration is well done and helpful when completing quick posts for both Social and Google. Easy Implementation- We were completely connected with Ravi's help in less than a day! Perfect for everyday use. **What do you dislike about Synup?** Not a lot of features yet such as calendar planning, but I know they will come! **What problems is Synup solving and how is that benefiting you?** Adding more of a social component with listening and planning. ### 50. I couldn't be more thrilled with the results! **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy W. | Sales and Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2024 **What do you like best about Synup?** Ease of use: Synup user-friendly interface has simplified entire process' from updating business information to responding to reviews. Synup is great value for money and has different pricing plans to suit different business needs. I found a plan which suited my business for a very reasonable price. I love Synup's review management capabilities and the ability to monitor and respond to reviews from different platforms on a single dashboard is amazing. The landing pages have been game changing to boosting the visibility for my business in specfic geographic areas. **What do you dislike about Synup?** I've not found anything to dislike about Synup. **What problems is Synup solving and how is that benefiting you?** Synup addresses key challenges that my business faces in managing its online presence. I can update my business information across multiple platforms within one single dashboard in Synup. This has been particularly helpful during holiday seasons and has saved a lot of time. The centralised platform for viewing and responding to customer reviews from various platforms allows me to stay on top of feedback and address any concerns promptly without having to use multiple screens and having to remember what platform the review was featured on. Synup creates and optimises my landing pages which has improve my business' visibility in specfic geographic areas. This has allowed me to offer a local delivery service for a fraction of the cost. This software has saved me countless hours in managing my online presense. I can now do tasks in minutes rather than hours allowing me to spend time on other areas of the business. The analytics which Synup provides in relation to my online presense including visibility, review trends, and customer engagement metrics has been fundamental in helping me to make informed decisions. Overall, I'm really happy with my decision to go with Synup and the suite of tools has simplified processes in managing my online presense and has help grow my customer base. ## Synup Discussions - [Is this better than BirdEye as far as features go](https://www.g2.com/discussions/24570-is-this-better-than-birdeye-as-far-as-features-go) - 2 comments, 1 upvote - [How do you user Synup most? With Dashboard access or as a One-Time submission service?](https://www.g2.com/discussions/30631-how-do-you-user-synup-most-with-dashboard-access-or-as-a-one-time-submission-service) - 2 comments - [View Synup pricing details and edition comparison](https://www.g2.com/products/synup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+16%3A02%3A01+-0500&secure%5Bsession_id%5D=8592fadc-6938-4348-9d3c-09db4a36129c&secure%5Btoken%5D=62c3b7bfc5725d7e985f72ee43decacd939f2af43457c98a20e3a82114e14267&format=llm_user) ## Synup Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Copilot](https://www.g2.com/products/copilot-software-ltd-copilot/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [Google My Business](https://www.g2.com/products/google-my-business/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) ## Synup Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Business Tools** - Bulk Uploading - CMS Agnostic - CMS Specific - Traffic Analytics - Customer Analytics **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Social Media - Dashboards and Reporting **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Customer Tools** - Location Listing - Product and Category Filters - Mobile Support - Automatic Geolocation **Performance** - Real-Time Updates - Analytics **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Support** - Onboarding - 24/7 Client Support **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Mobile** - Mobile Optimization **Performance** - UGC Analytics - Lazy-Loading **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **In-House Management** - Team Workflow **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Synup Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,935 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,084 reviews) - [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) - 4.5/5.0 (500 reviews)