SimplePractice Reviews & Product Details

I like several things about SimplePractice, such as the appointment reminders, Telehealth sessions, and the ease of handling files and documentation. It's really convenient that it sends appointment reminders to clients, so I don't have to, and the Telehealth feature lets me do virtual sessions easily without needing different software, and it's compliant. I love that all documentation and assessments can be stored in client files, and it’s easy to upload files onto the platform. The scored assessments are helpful, saving me from scoring by hand. The software-based EHR system makes it easy to store clients' notes, which I like most. Lastly, I love the new AI feature for recording and writing notes. Review collected by and hosted on G2.com.

I love that they have added an AI system to record and write notes for you, but since I am under a private practice company, I have no way of adding the feature unless my company adds it to their plan. It would be nice if there were a way for me to pay out of my pocket, but to somehow integrate it with the private practice I work at. I would like for SimplePractice to allow each user who is under a group practice plan to add a feature that they can pay for on their own. Review collected by and hosted on G2.com.

SimplePractice is easy to use and keeps everything in one place—scheduling, notes, billing, and telehealth. It saves me a ton of time. Implementation was fast and easy. SimplePractice makes scheduling, documentation, and billing seamless in one platform. The client portal is user-friendly, and telehealth integration works smoothly, which helps reduce administrative stress and improves the client experience. Review collected by and hosted on G2.com.

The reporting and customization features can feel limited, and some insurance-related workflows like claim rejections or secondary billing require extra steps that could be streamlined. I also dislike the fact that when claims are sent to deductible, the contractual write off is not automatic, this creates a great deal of extra work. Review collected by and hosted on G2.com.

I like the easy to use the interface, both as a practitioner and for my clients. I also appreciate having the web browser and app for on the go Review collected by and hosted on G2.com.

Sometimes the app can have bugs or auto generate things that make more work for me, especially with adjusting session times Review collected by and hosted on G2.com.

The system is super easy to set up. It is pretty straight forward on how to do things. Review collected by and hosted on G2.com.

The reporting for a practice is not great. Review collected by and hosted on G2.com.

The availble formatting for notes like "Wiley" makes treatment plan creation a much easier experience than it has been for me in the past. I enjoy the layout of Simple practice, it is very easy to navigate. Clients are able to contact you via messaging and you are able to conduct HIPPA approved virtual telehealth sessions. Review collected by and hosted on G2.com.

Simple practice undergoes many system uploads. At times these can interfere with how I am used to using it. That being said, the upgrades are good. And I am pleased with the final product. Sometimes there are system interruptions, which can be a hassell. But those are very rare. Review collected by and hosted on G2.com.

It has an updated operating system that feels modern. Review collected by and hosted on G2.com.

Too expensive and the base package is trash. You don't get the full basics which would be an appointment calendar that syncs and a private portal for communication and billing for direct payments. Review collected by and hosted on G2.com.

Very easy to udnerstand and use. I was able to quickly implement the program without any additional support, but support was offered continually throughout the process. I use it daily and take advanatge of the EHR and professional website. This is my first EHR as a private practice, but it much more user friendly than other EHR's I've used at other agencies. Review collected by and hosted on G2.com.

I'll complain about the cost beacuse the economy is currently rough for small business owners- not necessarily Simple Practice's fault. For a signle user and self-pay only it is reasonable, but if I ever grow it will require more financial investiment that I don't have (but hope to!). Review collected by and hosted on G2.com.

I love that SimplePractice has everything in one platform. It saves me a lot of time. I don't have to worry about clients getting appointment reminders. I also love that the system can load preview notes. I save a lot of time writing my notes. I love being able to create my own documents. I love that I can add homework to my clients using the portal. I love that I have also gotten referrals with the Monarch directory. Their customer support was also beneficial and solved my issue extremely fast. Review collected by and hosted on G2.com.

I wished that when I was sending documents I could unmark the documents all at once, instead of having to unmarked one by one. I wish creating a document could be easier and I had the option to add the signature feature to any documents that I wanted. I wished telehealth could have more features. Review collected by and hosted on G2.com.

I love that I am able to utilize SimplePractice as a provisionally licensed LPC-A with a private practice. Everything from booking abilities, professional website, reports, case management, and accounting are provided for through this platform, and easy to use. I truly only use SimplePractice to manage my practice. I am forever grateful! Review collected by and hosted on G2.com.

I just wish I was able to get help with Track Your Hours without having to create a separate email/profile. Review collected by and hosted on G2.com.

One of the best things is the ease of communication with clients. I really like that I can very easily send appointment reminders, new client paperwork, and other things quickly with one or two steps.

Billing, calendar, and client management is all integrated in one product. Review collected by and hosted on G2.com.

I don't like that I would have to pay for the highest level of features to upload my Google calendar. That seems ridiculous to me. I am a solo practitioner and I also work on one of the online therapy platforms. I really need that functionality but don't want to have to pay so much extra for it. Review collected by and hosted on G2.com.