---
title: SimplePractice Reviews
meta_title: 'SimplePractice Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 128 reviews by the users' company size, role or industry
  to find out how SimplePractice works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 128
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Ambulatory
  url: https://www.g2.com/categories/ambulatory
---

# SimplePractice Reviews
**Vendor:** SimplePractice  
**Category:** [Mental Health Software](https://www.g2.com/categories/mental-health)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 128
## About SimplePractice
SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.



## SimplePractice Pros & Cons
**What users like:**

- Users value the **ease of use** of SimplePractice, appreciating its seamless scheduling, documentation, and telehealth features. (5 reviews)
- Users value the **automation features** of SimplePractice, significantly enhancing efficiency in scheduling, billing, and documentation. (3 reviews)
- Users appreciate the **streamlined document management** in SimplePractice, enhancing compliance and saving valuable time. (3 reviews)
- Users enjoy the **easy access** to features like intake templates, Telehealth, and client management on-the-go. (3 reviews)
- Users appreciate the **time-saving features** of SimplePractice, streamlining systems for compliance, billing, and client management. (3 reviews)
- Time-saving (3 reviews)
- Appointment Scheduling (2 reviews)
- Billing (2 reviews)
- Billing Efficiency (2 reviews)
- Billing Support (2 reviews)

**What users dislike:**

- Users are frustrated by the **limited features** of SimplePractice, particularly in reporting and family case charting. (3 reviews)
- Users find the **reporting inadequate** , leading to extra work with insurance claims and limited customization options. (2 reviews)
- Users often face **inconveniences** such as bugs and complicated workflows, adding unnecessary effort to their tasks. (2 reviews)
- Users find the **limited customization** options frustrating, wishing for more control over features within group practices. (2 reviews)
- Users find the **limited functionality** of SimplePractice frustrating, especially regarding customization and workflow efficiency. (2 reviews)
- Users find the **poor reporting** in SimplePractice to hinder efficiency and complicate essential tasks. (2 reviews)
- Time-Consuming (2 reviews)
- Time Consumption (2 reviews)
- Access Difficulty (1 reviews)
- Access Limitations (1 reviews)

## SimplePractice Reviews
  ### 1. Easy to Use for Solo Providers—Keeps Scheduling and Reminders Flowing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2026

**What do you like best about SimplePractice?**

As a solo provider and just starting out, it was relatively easy to figure out how to use the functions. The most I needed in the beginning was scheduling and reminders and the rest I could take my time to figure out. Compared to another platform I have used it has been easy to use and keep my practice flowing.

**What do you dislike about SimplePractice?**

The spell check function is disappointing. I wish they would update this to be easier functionality. I also wish some of the reprots were easier to figure out. I want to run specific reprots for who still owes, who needs a refund, treatmetn plan updates.

**What problems is SimplePractice solving and how is that benefiting you?**

They have added the implementation of AI note taker, that is integrated into the platform fro easier access. They are also beginning to look into the billing side to offer full service EHR. I currently, use an outside person for this, but may consider looking into this service with Simple Practice if it can save me money and time. The AI note taker saves me so much time and makes doing my notes much easier than doing them manually or throguh other AI platforms I have used. The price for this added AI service is a bit higher than others but the ease of use and the fact that it is in the EHR makes a big difference.

  ### 2. Streamlined EHR with Telehealth Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anamile G. | Professional Counselor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about SimplePractice?**

I like several things about SimplePractice, such as the appointment reminders, Telehealth sessions, and the ease of handling files and documentation. It's really convenient that it sends appointment reminders to clients, so I don't have to, and the Telehealth feature lets me do virtual sessions easily without needing different software, and it's compliant. I love that all documentation and assessments can be stored in client files, and it’s easy to upload files onto the platform. The scored assessments are helpful, saving me from scoring by hand. The software-based EHR system makes it easy to store clients' notes, which I like most. Lastly, I love the new AI feature for recording and writing notes.

**What do you dislike about SimplePractice?**

I love that they have added an AI system to record and write notes for you, but since I am under a private practice company, I have no way of adding the feature unless my company adds it to their plan. It would be nice if there were a way for me to pay out of my pocket, but to somehow integrate it with the private practice I work at. I would like for SimplePractice to allow each user who is under a group practice plan to add a feature that they can pay for on their own.

**What problems is SimplePractice solving and how is that benefiting you?**

SimplePractice sends appointment reminders, stores client documentation and notes, and offers easy file uploads. It also has a chat system for communication and provides Telehealth for virtual sessions. The scored assessments make it easier than manually scoring.

  ### 3. Time-Saving Features That Make Compliance and Billing Simple

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about SimplePractice?**

Simple Practice has so many time-saving features that streamline systems and makes compliance and billing simple. The features I like the most are the intake templates that are offered, the ability to build your own, and also the option to auto-enroll clients into autopay.

**What do you dislike about SimplePractice?**

I do not like how there is not a chart option for Family Cases, there is only options for Adults, Minors, and Couples. This makes chart set up difficult.

**What problems is SimplePractice solving and how is that benefiting you?**

Simple Practice helps us save on expenses for a billing admin associate since the system keeps up with billing on it's own. It is easy to see what payments declined from auto pay and even gives multiple options for payment.

  ### 4. Easy-to-Use Interface on Web and App for Practitioners and Clients

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rachel K. | Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2026

**What do you like best about SimplePractice?**

I like the easy to use the interface, both as a practitioner and for my clients. I also appreciate having the web browser and app for on the go

**What do you dislike about SimplePractice?**

Sometimes the app can have bugs or auto generate things that make more work for me, especially with adjusting session times

**What problems is SimplePractice solving and how is that benefiting you?**

They are constantly improving the app to make it’s just as good as the web browser

  ### 5. Simple to Use and Implement—Lives Up to Its Name

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about SimplePractice?**

It lives up to its name. It’s simple to use and implement.

**What do you dislike about SimplePractice?**

I don’t like that they aren’t open to integrations with other platforms. Please open up your API so I can connect other tools and make the system work better for my needs.

**What problems is SimplePractice solving and how is that benefiting you?**

Compliance with Charting and tracking Patient encounters.

  ### 6. Simple Practice for behavioral health

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caprice R. | President/Owner of my business, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about SimplePractice?**

The system is super easy to set up. It is pretty straight forward on how to do things.

**What do you dislike about SimplePractice?**

The reporting for a practice is not great.

**What problems is SimplePractice solving and how is that benefiting you?**

It benefits us, because the platform is simple for the providers to use. The billing side of it is more complex.

  ### 7. I am an Associate Marriage and Family therapist. Simple practice is efficient and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** V. H. | Associate Marriage And Family Therapist #126509, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about SimplePractice?**

The availble formatting for notes like "Wiley" makes treatment plan creation a much easier experience than it has been for me in the past. I enjoy the layout of Simple practice, it is very easy to navigate. Clients are able to contact you via messaging and you are able to conduct HIPPA approved virtual telehealth sessions.

**What do you dislike about SimplePractice?**

Simple practice undergoes many system uploads. At times these can interfere with how I am used to using it. That being said, the upgrades are good. And I am pleased with the final product. Sometimes there are system interruptions, which can be a hassell. But those are very rare.

**What problems is SimplePractice solving and how is that benefiting you?**

Treatment plan construction. Scheduling. Organzing case loads. Keeping up to date with required treatment plan reviewing. Client contact.

  ### 8. Has "Simple" in the name for a reason

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie O. | Group Fitness Instructor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about SimplePractice?**

Very easy to udnerstand and use. I was able to quickly implement the program without any additional support, but support was offered continually throughout the process. I use it daily and take advanatge of the EHR and professional website. This is my first EHR as a private practice, but it much more user friendly than other EHR's I've used at other agencies.

**What do you dislike about SimplePractice?**

I'll complain about the cost beacuse the economy is currently rough for small business owners- not necessarily Simple Practice's fault. For a signle user and self-pay only it is reasonable, but if I ever grow it will require more financial investiment that I don't have (but hope to!).

**What problems is SimplePractice solving and how is that benefiting you?**

It is a HIPAA Compliant space for all of my EHR needs: scheduling, docuementation, and messaging.

  ### 9. Amazing! Everything you need in one place.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandra S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about SimplePractice?**

I love that SimplePractice has everything in one platform. It saves me a lot of time. I don't have to worry about clients getting appointment reminders. I also love that the system can load preview notes. I save a lot of time writing my notes. I love being able to create my own documents. I love that I can add homework to my clients using the portal. I love that I have also gotten referrals with the Monarch directory. Their customer support was also beneficial and solved my issue extremely fast.

**What do you dislike about SimplePractice?**

I wished that when I was sending documents I could unmark the documents all at once, instead of having to unmarked one by one. I wish creating a document could be easier and I had the option to add the signature feature to any documents that I wanted. I wished telehealth could have more features.

**What problems is SimplePractice solving and how is that benefiting you?**

I love how it has everything I need in one place as a Professional clinical counselor (EHR, appointment reminders, creating documents, uploading homework, Monarch directory). I love how it is HIPAA compliant and their messenger too. I feel safe using SimplePractice for that reason.

  ### 10. Efficient & User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SimplePractice?**

SimplePractice is easy to use, and effective for all of my small private practice needs, including invoicing, billing and creating a professional website.

**What do you dislike about SimplePractice?**

Overall, I don't feel that there are any downsides to using SimplePractice. There is a credit card fee associated with collecting payments, however, this is common for most electronic payment systems.

**What problems is SimplePractice solving and how is that benefiting you?**

SimplePractice is always attempting to keep systems up-to-date, which allows the users to be up-to-date with HIPAA protocols and laws. SimplePractice is always offering continuing education learning opportunities, which benefits the growth and knowledge of SimplePractice and also the practitioners who use the EHR system.

  ### 11. Intuitive, user friendly, quick customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2023

**What do you like best about SimplePractice?**

I find it very user friendly and intuitive, from creating forms, to billing, and documentation. Filing claims for insurance is as easy as a few clicks, and remittances are easily transferred and allocated to client billing statements making the process extremely smooth. I also enjoy the ability to review previous notes or view the current treatment plan while filling out session notes.

**What do you dislike about SimplePractice?**

In creating forms (assessments or intake), it can be cumbersome to move around the items--often this takes a lot of time on longer forms. I wish I could be able to create a new field (question, radio button etc) anywhere in the form without having to drag it around to the right spot.

**What problems is SimplePractice solving and how is that benefiting you?**

Tracking client billing and insurance claims; sending paperwork to clients for review or signature, and the new measures feature

  ### 12. Great time-saving EHR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bethany M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SimplePractice?**

I love how SimplePractice helps me save time with onboarding cilents, charting, and filing claims to insurance. This process used to take me way too long with no EHR, but now I'm able to stay caught up with tasks and feel less stressed.

**What do you dislike about SimplePractice?**

There are a few customizations I'd love to see in the future, such as e-faxing services, or sending time-zone specific reminders to my out-of-state clients in other time zones. Most of these things are not a deal-breaker for me, but would be helpful in the future.

**What problems is SimplePractice solving and how is that benefiting you?**

Helping me save time

  ### 13. Great EMR software for private practice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ava C. | Yoga Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SimplePractice?**

SimplePractice is so helpful for new private practice clinicians. With helpful videos and tips for use, it helps clinicians get the most out of an EMR. The customer support is great as well and always gets back to me when I have a question regarding use. I use SimplePractice every day to bill, write notes, and file insurance claims.

**What do you dislike about SimplePractice?**

One thing that I dislike about SimplePractice is the limited insurance claims that can be filed with the $69/month plan.

**What problems is SimplePractice solving and how is that benefiting you?**

Helping to solve my questions about filing insurance claims.

  ### 14. Simply love SimplePractice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Caron S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about SimplePractice?**

I love simple practice because the platform is very intuitive and because Simple Practice customer support team is effectively and efficiently responsive to my inquiries.  They also are always asking for input to be better. and they actually implement suggestions consistently.   I appreciate the ease of use and ease of integration

**What do you dislike about SimplePractice?**

I wish it were more cost effective for group practices, especially as practices grow.

**What problems is SimplePractice solving and how is that benefiting you?**

Hiring people who require outside supervision is now easier because outside supervisors can sign off on notes at no additional cost to my group practice.  That is very important to me.  Integration of scheduling and management of payments and ease of documentation and client portal  is terrific!

  ### 15. SimplePractice has made opening my own practice very easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** CIARA B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SimplePractice?**

I love how user-friendly everything is, and how easy it is for clients to join sessions navigate their files and engage with their clinician! Customer service has been great as well!

**What do you dislike about SimplePractice?**

So far, I don't have many issues. I do think some updates to the app to be used on iPad software could be helpful

**What problems is SimplePractice solving and how is that benefiting you?**

Insurance issues customer support has been very helpful navigating insurance difficulties, submitting claims and getting payouts.

  ### 16. The system is very easy to use once you get the hang of it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2023

**What do you like best about SimplePractice?**

The ability to send confidential files to clients, the was of uploading documents, and ease of platform navigation (once you learn it). Initially it took me some time to navigate where to input new client information but once I figure it out it was a breeze. I'm fairly new to this platform but will be learning how to set up my website next.

**What do you dislike about SimplePractice?**

It could be more straightforward with the features and how to use them. It could be even more simplified.

**What problems is SimplePractice solving and how is that benefiting you?**

Simple practice is incorporating various practice needs into one platform/system. That saves me time and money.

  ### 17. Easy to use all in one EHR Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2023

**What do you like best about SimplePractice?**

It has all of the features needed for a mental health therapist to be able to manage their caseload, including: scheduling, reminders, online forms, notes, insurance billing, video sessions, treatment plans and reports.

It is easy to use and setup and I have found Customer Support to be very helpful.

**What do you dislike about SimplePractice?**

Wish that SimplePractice had reporting via office location and had the ability to have multiple virtural offices (for different states for example)

**What problems is SimplePractice solving and how is that benefiting you?**

Writing notes quickly, having telehealth included, scheduling and most recently waitlisting.

  ### 18. Everything I need to document my client's information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about SimplePractice?**

The format, form uploads, and calendar help me manage my documents and notes effectively

**What do you dislike about SimplePractice?**

Access to features is not a-la-cart and because I work in a school I do not use the basic features but would like some of them offered on the premium package

**What problems is SimplePractice solving and how is that benefiting you?**

Documentation of intake paperwork and contact notes

  ### 19. Simple Practice has simplified my practice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about SimplePractice?**

Simple Practice has been an amazing program to manage my patients. Its platform is easy for the user to use and understand, and it keeps all my files organized!

**What do you dislike about SimplePractice?**

The mobile version could work much better on phones!

**What problems is SimplePractice solving and how is that benefiting you?**

It's solving my challenge to keep all files organized and all patient charts updated. It's made it much easier to be responsible and keep all data at the tips of my hands.

  ### 20. Using Simple Practice in my Private Practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janet W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about SimplePractice?**

Simple Practice is easy to navigate, is intuitive, and is customizable for your personal business needs.

**What do you dislike about SimplePractice?**

I wish that fillable DSM-5 Assessments were included in document choices.

**What problems is SimplePractice solving and how is that benefiting you?**

I like using one platform for all of my needs: documentation, assessments, HIPAA compliance, secure mesaging, billing, and professional development.

  ### 21. Wonderful EHR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2023

**What do you like best about SimplePractice?**

SimplePractice is a very user friendly practice management system. I especially appreciate the fact that SP has a very accessible App. I would highly recommend SimplePractice, especially for novice clinicians because of its usability.

**What do you dislike about SimplePractice?**

It would be great to add content to the FAQ page.

**What problems is SimplePractice solving and how is that benefiting you?**

SimplePractice is a comprehensive system that allows me to input and track client information efficiently.

  ### 22. It's in the name, very simple and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about SimplePractice?**

The billing features help me save time as I am an individual practitioner.

**What do you dislike about SimplePractice?**

Using the Wiley treatment planners limits you based on diagnosis.

**What problems is SimplePractice solving and how is that benefiting you?**

The tedium of billing and doing notes.

  ### 23. Simple Practice makes Intake Paperwork streamlined, HIPAA compliant and easy to get digitally signed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about SimplePractice?**

It is helpful to obtain digital signatures for intake paperwork and to organize client information.

**What do you dislike about SimplePractice?**

I feel that it isn't self-explanatory and the layout is confusing at times. To be fair, I've mainly utilized SP for intake paperwork, so I haven't spent time exploring its functionality.

**What problems is SimplePractice solving and how is that benefiting you?**

Helps me to gather intake paperwork in a HIPAA compliant manner and to obtain client's digital signature on paperwork.

  ### 24. Easy and user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2023

**What do you like best about SimplePractice?**

I find the UI to be very user friendly and easy to navigate for new users. I've used several EHR softwares in the past and find Simple Practice to be one of the easiest to use as well as comprehensive for my therapy practice.

**What do you dislike about SimplePractice?**

Some functions, like fees and invoices, are not useful or practical for me, someone who uses a separate platform for billing

**What problems is SimplePractice solving and how is that benefiting you?**

Simple Practices makes it easier for me to store session notes and client information in a way that is HIPAA compliant and safe

  ### 25. Simplifying billing and documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about SimplePractice?**

I enjoy that Simple Practice have 1. great support, 2. it is easy to use, 3. Billing is easy, 4. It provides templates for treatment plans, and 4. it has an application for when I am away from my computer and need to check my schedule.

**What do you dislike about SimplePractice?**

I wish it had a feature to limit appointment requests for adolecents.

**What problems is SimplePractice solving and how is that benefiting you?**

I am able to do all my notes, appointments, and billing from 1 site which eases needing to shuffle around information.

  ### 26. Love simple practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Quinell F. | Inpatient Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about SimplePractice?**

It makes managing my practice quick, easy and stress free.

**What do you dislike about SimplePractice?**

Nothing! I would reccomend to anyone starting a therapy practice.

**What problems is SimplePractice solving and how is that benefiting you?**

It helps me manage appointments and billing.

  ### 27. Excellent product, ease of use and great customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about SimplePractice?**

All in one client data storage, paperless office, telehealth, billing, and customer support.

**What do you dislike about SimplePractice?**

Could use some updating for multi disciplinary group practices.

**What problems is SimplePractice solving and how is that benefiting you?**

Reducing paperwork by streamlining all intake documents to the client portal. Claims support and decreased time doing billing.

  ### 28. Simple Practice is intuitive and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about SimplePractice?**

It's simple to use
my clients love it
tutorials are helpful
love that everything can be completed online

**What do you dislike about SimplePractice?**

The information about HIPPA compliance and privacy was concerning to me

**What problems is SimplePractice solving and how is that benefiting you?**

It's an all in one system which is great

  ### 29. I’m very happy with simple practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristian  B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about SimplePractice?**

It's customizable, I can keep all my documents in one place

**What do you dislike about SimplePractice?**

It's kind of costly. I have the middle tier (because I like to customize my documents) but I wish it was a little more affordable

**What problems is SimplePractice solving and how is that benefiting you?**

I'm not sure

  ### 30. This Electronic Health Record system has it all!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawnnell B. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about SimplePractice?**

The ease of it all. Adding new clients and information is a breeze. It makes billing insurance easy. Reminders and to-do lists help efficiency. Templates that are customizable ease paperwork.

**What do you dislike about SimplePractice?**

I would love to have color-coded appointment options and a way to send mass emails to all clients. At present, we have to send emails individually, making announcements difficult.

**What problems is SimplePractice solving and how is that benefiting you?**

Simple Practice is managing the full flow of my practice including documentation, scheduling, billing, telemed platform, a way to see an overview of financials, and keeping me organized by allowing me to put other meetings on my calendar that is not client appointments.

  ### 31. EHR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie W. | Licensed Professional Counselor, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2023

**What do you like best about SimplePractice?**

The functionality of the program.  Everything is in one location.  I like that I can customize my client paperwork.

**What do you dislike about SimplePractice?**

I do not have any dislikes at this time.

**What problems is SimplePractice solving and how is that benefiting you?**

I can complete my documentation, billing and client paperwork in one location.

  ### 32. Great for any business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about SimplePractice?**

I like that you can send forms directly to your clients and they are HIPAA compliant. They offer telehealth sessions if your business needs that service as well

**What do you dislike about SimplePractice?**

I couldn't utilize all of their services for my business so I needed a separate payment processing company in addition to their service.

**What problems is SimplePractice solving and how is that benefiting you?**

HIPPA compliant forms is very important due to the nature of my business. Knowing that my clients information is safe is very reassuring, and performance has increased.

  ### 33. simple practice user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laquisha L. | Director of Client Experience, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about SimplePractice?**

I like the fact that I can see my schedule and everyone else's on my team when I am on the dashboard

**What do you dislike about SimplePractice?**

I wish the reporting was a little different and a little simpler

**What problems is SimplePractice solving and how is that benefiting you?**

Scheduling is typically a breeze.

  ### 34. Best EHR Platform for Psychotherapists

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter B. | Prevention &amp; Intervention, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about SimplePractice?**

The all inclusive electronic health record system offers easy way to stay on top of administrative tasks and ensures clinicians stay up-to-par on legal responsibilities.

**What do you dislike about SimplePractice?**

Client portal could be more robust. For those of us who take pride in the branding of our practices we know that it's the little things that count. In this regard, the system lacks customizable like color schemes, branding and overall presentation, offering nothing more than one or two default templates.

**Recommendations to others considering SimplePractice:**

The best EHR system for mental health professionals on the market.

**What problems is SimplePractice solving and how is that benefiting you?**

This platform has you covered when it comes to your practice's backend administration. HIPAA compliant teleconferencing to billing, treatment planning, progress notes and more.

  ### 35. Streamline your practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about SimplePractice?**

SimplePractice helps keep me organized by keeping everything in one place - client appointments, practice documents, and chart notes. I love the ease of onboarding a new client as well as sending clients occasional documents to complete such as a release of information. I also love that I can customize my intake forms and gather the information that is relevant to my work with clients and couples. My clients find it easy to use and are very happy with it as well.

**What do you dislike about SimplePractice?**

In my perfect world, practice documents and intake forms could be shared between different accounts, but that's a minor issue.

**Recommendations to others considering SimplePractice:**

I recommend signing up for a free trial so you can try it out and get a sense of how it will best serve you and your business.

**What problems is SimplePractice solving and how is that benefiting you?**

SimplePractice keeps me organized. It helps me keep track of my charting, treatment plans, and makes it super easy to process client payments and track income. I know exactly which clients need progress notes and treatment plans and nothing falls through the cracks. All of this saves me time so I can focus on what I really enjoy doing - working with my clients!

  ### 36. The best practice management software on the market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about SimplePractice?**

I like it so much!  It’s an integrated system that handles insurance billing, invoicing, client records, HIPAA notes, credit card processing, psychotherapy notes, scheduling, accounting, document storage, client portal, reminder messages, secure client messaging,...and so much more!

**What do you dislike about SimplePractice?**

It can take a little while to learn how to do everything.  HOWEVER, they have tons of videos and how-to articles and an active Facebook group.   Also, it can be frustrating that there isn't a phone number to reach tech support, BUT they are reachable by phone after an email request for a call.

**Recommendations to others considering SimplePractice:**

Make use of the videos and Facebook group.  They are very helpful. 

**What problems is SimplePractice solving and how is that benefiting you?**

I’m paperless!  I don’t have to do data entry as clients do it themselves.  Client information populates automatically into insurance forms, which saves a ton of time.   Accessing my client's secure information when I am not in my office is very helpful.   There are so many benefits, and I can't remember them all.

  ### 37. Good mental health practice management software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandon L. | counselor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2022

**What do you like best about SimplePractice?**

Easy to use, main page displays calendar, simple navigation. Includes treatment planner.

**What do you dislike about SimplePractice?**

Does not have  note planner or homework planner included

**Recommendations to others considering SimplePractice:**

It is a good system for an individual provider.  If you have more than 2 therapist,  there are other programs that are better.

**What problems is SimplePractice solving and how is that benefiting you?**

Simplified my billing, can track no shows and cancelations to increase productivity.

  ### 38. Why I left and came back to SimplePractice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about SimplePractice?**

Confidentiality is important and at the forefront of SimplePractice system.  I love how everything is easy to use and located in a single location. My clients appreciate the option to cancel and reschedule at the same time, secure messages, easy to use client portal and the link to telehealth connection.

**What do you dislike about SimplePractice?**

I originally left due to the credit card processing fees with Stripe as well as file size uploads that are not assessment friendly.  The cost difference is acceptable considering how much time I save having everything in one location.  I learned how to reduce pdf file size so the upload limit is no longer an issue.

**Recommendations to others considering SimplePractice:**

Sometimes it is too easy to focus on money alone without considering the ease of use and time saving aspects.  Consider your needs and what will make your life easier.  It may be worth the $8-15 a month in extra costs.

**What problems is SimplePractice solving and how is that benefiting you?**

Less emails and communications when my clients need to reschedule.  Love how you can customize templates to exactly meet your needs. Very simple to send therapy worksheets to clients through the portal as well.

  ### 39. No complaints

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashlee W. | Customer Service Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about SimplePractice?**

Super easy to use and very convenient for the clients. Clients are able to upload documents from their end. Scheduling and creating client profiles are easy. The calendar display is visually pleasing. There's a lot of extra features that make you want to use the system.

**What do you dislike about SimplePractice?**

Never had any issues. There could be more of a variety of templates. Support can be hard to reach since you cannot call. Provide a phone number and live chat for those who need assistance asap.

**What problems is SimplePractice solving and how is that benefiting you?**

All of them. The number one benefit is clients having control over their portal. This helps the company and client become more productive and increases performance. Helps everyone stay on one accord.

  ### 40. Easy to use, everything in one place.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about SimplePractice?**

Simple Practice helps keep all the client's information in one place and helps keep my calendar/schedule straight. I also love the function to save assessments that can easily be added to a client's file.

**What do you dislike about SimplePractice?**

It would be nice if Simple Practice could like better to my website and have the capabilities to host podcasts, courses, videos, etc. Then I could really have everything in one place.

**What problems is SimplePractice solving and how is that benefiting you?**

I have solved the problem of having paper files and streamlined all my files into one place. It is also much more secure than having paper files locked up in my office.

  ### 41. Great experience with SimplePractice for startup private practice.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2020

**What do you like best about SimplePractice?**

It is very user friendly and easy to practice upon
Support is consistent either by video or phone
Assists in staying organized and in compliance

**What do you dislike about SimplePractice?**

wish telehealth was set up to facilitate groups or be able to have more than 2 video lines at a time for meeting with families that are spread out
I wish there was a QuickBooks like application

**Recommendations to others considering SimplePractice:**

I recommend SimplePractice to other therapists in private practice for ease of maintaining HIPAA compliant records and using telehealth.

**What problems is SimplePractice solving and how is that benefiting you?**

Setting up and keeping track of new clients
Everything is in one place and easy to find
Ease of setting up on line payments

  ### 42. Great program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelly L. | Health Science Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about SimplePractice?**

Note templates are helpful, and you can develop your own. Secure messaging feature with clients, which is HIPAA compliant. Keeps psychotherapy and progress notes together on the same page, but separate if need to provide to clients or insurance.

**What do you dislike about SimplePractice?**

It was challenging to figure out the best way to add a "request appointment" link on my professional website, so I ended up having to switch the location I had my domain on.

**What problems is SimplePractice solving and how is that benefiting you?**

I am providing client-centered care in a secure, HIPAA-compliant setting.

  ### 43. Great for therapists

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua T. | L, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about SimplePractice?**

The integration of scheduling, billing, and notes.

**What do you dislike about SimplePractice?**

Sometimes a bit difficult to navigate for inexperienced users

**Recommendations to others considering SimplePractice:**

Useful for organizations as well as individuals

**What problems is SimplePractice solving and how is that benefiting you?**

I'm able to see my clients consistently despite the pandemic.

  ### 44. Streamlined my paperwork process in a modern way

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chelsea C. | Co-Founder/Owner/Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about SimplePractice?**

I like how Simple Practice does it all in one place. I used to use an archaic paper and pen method that had so many steps and became no longer practical in the era of telehealth. Simple Practice has helped me streamline this process and update to the times.

**What do you dislike about SimplePractice?**

It took me some time to shift over my paperwork to digital format (especially questionnaires), and I had to familiarize myself with the system to be able to find everything easily which also took some time.

**Recommendations to others considering SimplePractice:**

If you are still using paper and pen it is time to make the switch! Jump in with Simple Practice and you won’t regret it!

**What problems is SimplePractice solving and how is that benefiting you?**

It has ultimately freed up time for me through streamlining the intake process and took me emailing/scanning as the middle man completely out of the equation which has been a huge benefit.

  ### 45. Great, Versatile Tool - Helps w/ Organization!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about SimplePractice?**

Really like how versatile Simple Practice is. You can keep billing and patient notes in the same, secure place... which is a huge plus! Used to have to use multiple platforms to do this but this one does it even more efficiently. Creating super bills for clients has never been easier and I cant imagine operating without this convenience. Platform also works well w/ telehealth meetings!

**What do you dislike about SimplePractice?**

Honestly, the interface is a little boring looking. It's rather dull and doesn't feel very interactive. Perhaps this is just my device, but sometimes the formatting gets distorted and stretched out and I have to close the window and restart the process. This could be a programming bug or just my laptop, but either way it's an annoying error that happens every other week or so.

**Recommendations to others considering SimplePractice:**

I recommend that any new users simply spend an hour or so acquainting yourself to the features and you'll have it down for easy use moving forward. If you're considering using it, explore the features because they are as advertised. It can help simplify your workflow.

**What problems is SimplePractice solving and how is that benefiting you?**

Client file organization is the biggest piece. It's a great e-file system to keep everything in one safe place. Much easier and more affordable than other patient management systems I have used in the past.

  ### 46. SimplePractice is truly simple!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2020

**What do you like best about SimplePractice?**

SimplePractice is intuitive for a new private practitioner. Customer service is very accessible and friendly. I enjoy the ease of use and templates available for clinicians. The price is very reasonable considering all the services you get.  The tutorials are helpful, and they have free webinars for continued learning.

**What do you dislike about SimplePractice?**

It would be helpful to have standalone/integrated email option, rather than just secure messaging.

**Recommendations to others considering SimplePractice:**

Simple Practice has a lot to offer compared to some of the other EHR services out there.

**What problems is SimplePractice solving and how is that benefiting you?**

Easy EHR, submitting claims, processing payments. Takes less time to do the work, and more efficiently!

  ### 47. danielle review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about SimplePractice?**

handouts and templates, easy to customize

**What do you dislike about SimplePractice?**

how you can double book yourself, learning how to use clt portal was not intuitive

**Recommendations to others considering SimplePractice:**

use it, review intake docs and customize as needed

**What problems is SimplePractice solving and how is that benefiting you?**

telehealth, hipaa forms, easy to maintain my calendar/ schedule

  ### 48. It's a wonderful, comprehensive tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mallory H. | Outpatient Therapist, Mental Health Care

**Reviewed Date:** January 07, 2020

  ### 49. morgan jones

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about SimplePractice?**

I liked that you can have the website bill on your behalf.

**What do you dislike about SimplePractice?**

I don't like that you can't share the fillable forms for divorced parents who both need to sign consent forms.

**Recommendations to others considering SimplePractice:**

Have an intake fillable form for more than one party for the minors.

**What problems is SimplePractice solving and how is that benefiting you?**

I had a problem with sending intake paperwork a week ago when your system was down.

  ### 50. Love this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily W. | CEO & Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2019

**What do you like best about SimplePractice?**

Super easy to use system. I am able to schedule clients easily, adjust billing amounts, send clients documents, request signatures, and I love using the autopay system. 
*Update: I've been using for six months now, and have yet to have any issues! LOVE this software.

**What do you dislike about SimplePractice?**

I have not found much that I dislike about using simple practice. Great experience so far! 

**Recommendations to others considering SimplePractice:**

Would definitely recommend Simple Practice to anyone starting up their own business

**What problems is SimplePractice solving and how is that benefiting you?**

I've been able to simplify and streamline things such as appointment reminders, follow-up emails, payments, and more!


## SimplePractice Discussions
  - [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) - 1 comment
  - [What is simple practice?](https://www.g2.com/discussions/what-is-simple-practice) - 1 comment

- [View SimplePractice pricing details and edition comparison](https://www.g2.com/products/simplepractice/reviews?filters%5Bnps_score%5D%5B%5D=5&open_modal_url=%2Fes%2Fproducts%2Fsimplepractice%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsimplepractice%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D5%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-06-24+23%3A29%3A31+-0500&secure%5Bsession_id%5D=7dd021e0-a999-4be6-9228-b15f1390b5dd&secure%5Btoken%5D=9bad5624986963b12e71f7880cd50259d2ad2a6f937b87705027762ca7088a03&format=llm_user)
## SimplePractice Integrations
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## SimplePractice Features
**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance

**Clinical**
- Patient Records
- Specialty EHR Templates
- Interoperability
- Documentation
- E-Prescription

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Patient Satisfaction Management
- EHR Integration

**Added Efficiencies**
- Integration with EHRs
- Compliance
- Integration with Billing Software
- Patient Information Management

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Generative AI**
- AI Text Summarization

**Agentic AI - EHR**
- Autonomous Task Execution

## Top SimplePractice Alternatives
  - [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) - 4.2/5.0 (125 reviews)
  - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (255 reviews)
  - [Practice Better](https://www.g2.com/products/practice-better/reviews) - 4.7/5.0 (297 reviews)

