Sendcloud Reviews & Product Details

The app is very easy to use,fast and savesa lot of time using it. Review collected by and hosted on G2.com.

In the higher priced plans they offer services that do not work properly and it is felt that it is an unnecessary payment. Review collected by and hosted on G2.com.

The overall service provided has been really great for our business and has allowed us to provide full tracking with a branded end to end experience for our customers.

The customer experience from Sendcloud has been spot on with instant help whenever needed. Review collected by and hosted on G2.com.

There are a few features in Sendcloud that could be really useful for our business such as the pack & go solution.

It would be good to customise the features for each plan as the next plan up is too expensive for us and has a much too large quota but some really useful features. Review collected by and hosted on G2.com.

They are able to escalate issues directly with couriers which i found difficult before joining Send Cloud Review collected by and hosted on G2.com.

Couriers are often slow to respond to queries but not sure anything can be done about this Review collected by and hosted on G2.com.

The integration with our Shopify store and the option of having our contracts with different carriers has allowed us to lower the preparation times of the orders and have more accurate control of the status Review collected by and hosted on G2.com.

We would like that the information of the items of the order to appear on the shipping label, it would facilitate the preparation of orders. Review collected by and hosted on G2.com.

SendCloud for DIVERSITY has marked a before and after, the tracking and traceability of shipments have improved exponentially, the tools and customer support is great, and whenever we have a problem they are already aware of it and are offering solutions. 10/10. Review collected by and hosted on G2.com.

Maintenance windows are perhaps not notified in advance or by email, and many times we encounter somewhat unexpected maintenance, everything else great. Review collected by and hosted on G2.com.

Super easy to handle. Registration was done within a few seconds. I use Shopify for my online business - a couple clicks and Shopify was paired with Sendcloud - you dont need any IT experience to do that. Review collected by and hosted on G2.com.

The carrier is always pre-chosen and sometimes, if you don't look, you have the wrong carrier. I would prefer it there was no carrier pre-chosen, so I could choose it myself and dont make the mistake of sending my goods with the wrong one. Review collected by and hosted on G2.com.

It is a very good platform for small businesses and people who are just starting out. You have the free version to get started with much lower prices than any other provider, and then it gives you the possibility to grow, switch to a paid plan, and even incorporate your own contracts with carriers. It has helped me a lot to start my business and to advance. Review collected by and hosted on G2.com.

The free version does not include all international destinations of Correos. There are a few countries that are not covered, but if you do not make sales outside the European Union, that would not be a problem. Review collected by and hosted on G2.com.

it is very simple and easy to structure, you can find your way around very easily. you can also always duplicate the labels, which saves a lot of work, we like it! Review collected by and hosted on G2.com.

since the new update it is more difficult to change existing labels. We liked that a little better before. otherwise we can't think of much more at this point, we like sendcloud. Review collected by and hosted on G2.com.

Very very easy. The support is great and very fast. I wait like one minute for an answer. Review collected by and hosted on G2.com.

I would love it when I had contactperson who already knows me and my business because if I need something I have to explain my business to the new client advisor. Review collected by and hosted on G2.com.

The biggest issue I was having with my business is that we did everything manually. We used an excell sheet to keep track of addresses, names, shipping companies -pricing and we even created a formula to sort them per country.

This was time consuming, because after costumers would place an order, we would have to, AGAIN, send a manual email with all the info. Once we had shipped orders, again our minds would have to remember to send the shipment information to each customer.

Because of this super antique method, we spent hours and wasted mornings and nights trying to send the purchase and shipping details to our customers. We were exhausted 😞

With sendcloud, not only did we get the most competitive price out there, I also got praise from my customers across Europe since now they have better prices and more "weight freedom" with their shipment (up to 20 kilos keeping the same price).

Also, all customers receive a notification once the labels are created. Yes, labels that are made by sendcloud (included in my webshop) I don't have to send manual emails anymore 👏🏻 .

And wait, there's more: sendcloud will tell you if our customers have written a wrong address, by typo or just forgottent any detail. It will let you know immediately so we can fix it before shipping.

Sendcloud also allows us to print all labels at once, even if they're not from the same provider (e.g PostNL or DHL).

My customers are happy, I am happy. And we have actually spread the word so other entrepreneurs like me, can get SendCloud services. Review collected by and hosted on G2.com.

Nothing, personally I would just like an app for apple/android. Review collected by and hosted on G2.com.