# Sendcloud Reviews
**Vendor:** Sendcloud  
**Category:** [Shipping Software](https://www.g2.com/categories/shipping)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 147
## About Sendcloud
Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.



## Sendcloud Pros & Cons
**What users like:**

- Users find Sendcloud&#39;s **ease of use** exceptional, enhancing daily logistics with smooth integrations and helpful features. (25 reviews)
- Users value the **shipping efficiency** of Sendcloud, enhancing their parcel processing with speed and reliability. (12 reviews)
- Users value the **seamless carrier integration** of Sendcloud, enabling efficient management of outgoing parcels effortlessly. (11 reviews)
- Users value the **efficiency** of Sendcloud, enjoying smoother workflows and time savings in their daily operations. (11 reviews)
- Users appreciate the **ease of label creation** with Sendcloud, enhancing daily logistics and shipping processes seamlessly. (11 reviews)
- Users value the **integration of all carriers** in Sendcloud, simplifying shipping and enhancing overall efficiency. (11 reviews)
- Customer Support (9 reviews)
- Users love the **easy label printing** feature of Sendcloud, streamlining shipping processes across multiple platforms effortlessly. (9 reviews)
- Time-saving (9 reviews)
- Tracking Efficiency (9 reviews)

**What users dislike:**

- Users report **limited functionality** in Sendcloud, particularly regarding scheduling pickups and customization options. (9 reviews)
- Users often face **poor customer support** , citing slow response times and inadequate help from the chatbot. (7 reviews)
- Users express frustration with **poor support communication** , particularly during investigations and the slow response times from customer service. (7 reviews)
- Users find the service to be **expensive** , particularly with annual costs and additional fees per label created. (6 reviews)
- Users report **integration issues** with Dynalogic and Odoo, affecting the overall utility of Sendcloud. (5 reviews)
- Users are frustrated by the **lack of integrations** with key carriers, limiting options and hindering functionality. (5 reviews)
- Users find **limited customization options** in Sendcloud, making it challenging to adapt the system to unique business needs. (5 reviews)
- Long Waiting Time (4 reviews)
- Shipping Issues (4 reviews)
- Users find **carrier limitations** frustrating, wishing for better access to all services offered by each carrier. (3 reviews)


## Sendcloud Discussions
  - [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) - 1 comment, 1 upvote

- [View Sendcloud pricing details and edition comparison](https://www.g2.com/products/sendcloud/reviews?page=6&section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A42%3A20+-0500&secure%5Bsession_id%5D=c0fab45a-a8e9-4450-9240-4c5395d1dec5&secure%5Btoken%5D=f2e412e52c62967e9b8436ae0b033df49f77f301a1472ffeb76e623b97b12ecf&format=llm_user)
## Sendcloud Integrations
  - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews)
  - [Ebay und Amazon Listing Software](https://www.g2.com/products/ebay-und-amazon-listing-software/reviews)
  - [Holded](https://www.g2.com/products/holded/reviews)
  - [Laravel](https://www.g2.com/products/laravel/reviews)
  - [Lightspeed eCom](https://www.g2.com/products/lightspeed-lightspeed-ecom/reviews)
  - [Logic4](https://www.g2.com/products/logic4/reviews)
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)
  - [Mirakl Inc](https://www.g2.com/products/mirakl-inc/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [OpenCart](https://www.g2.com/products/opencart/reviews)
  - [PHP-FPM](https://www.g2.com/products/php-fpm/reviews)
  - [PrestaShop](https://www.g2.com/products/prestashop/reviews)
  - [Sage CRM](https://www.g2.com/products/sage-crm/reviews)
  - [ShipHero](https://www.g2.com/products/shiphero/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)
  - [Strato Newsletter Manager](https://www.g2.com/products/strato-newsletter-manager/reviews)
  - [Visma Retail](https://www.g2.com/products/visma-retail/reviews)
  - [weclapp erp](https://www.g2.com/products/weclapp-erp/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [Zen Cart](https://www.g2.com/products/zen-cart/reviews)

## Sendcloud Features
**Management - Multicarrier Parcel Management Solutions**
- Third-Party Integration - Multicarrier Parcel Management Solutions
- Label Printing - Multicarrier Parcel Management Solutions
- Multiple Carriers - Multicarrier Parcel Management Solutions
- Customer Information Database - Multicarrier Parcel Management Solutions
- Flexible Billing - Multicarrier Parcel Management Solutions
- Shipping Management - Multicarrier Parcel Management Solutions

**Product Sales**
- Product Search
- Product Reviews
- Product Filters
- Product Page Customization

**Labels**
- Label Printing
- Return labels
- Bar codes

**Agentic AI - Package Tracking**
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Administration**
- Reports & Analytics
- Order Tracking
- Pricing Automation
- E-commerce Platform Integration
- Process Automation

**Order management**
- Order tracking
- E-commerce integrations
- Manage orders
- Order Status

**Carrier and rate management**
- Quick rate comparison
- Vendor availability
- Flat rate services

**Inventory management**
- Assign suppliers

**Reports**
- Shipment reports

## Top Sendcloud Alternatives
  - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (572 reviews)
  - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (171 reviews)
  - [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) - 4.6/5.0 (112 reviews)

