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SAP S/4HANA Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

SAP S/4HANA Cloud Media

SAP S/4HANA Cloud Demo - Order to Cash Dashboard
Manage the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.
SAP S/4HANA Cloud Demo - Sales Management Overview
Help ensure sales reps meet their goals with an overview of orders and key sales performance metrics and drill down to track the status of each order in real time and detect potential issues early.
SAP S/4HANA Cloud Demo - Purchasing Spend Dashboard
Make timely and intelligent decisions by weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.
SAP S/4HANA Cloud Demo - Operational Supplier Evaluation
Build a strong supplier network with a transparent overview of your suppliers. You can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.
SAP S/4HANA Cloud Demo - Overview Inventory Management
Get the visibility to manage supply chains effectively to help mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.
SAP S/4HANA Cloud Demo - Overview Inventory Processing
Enable real-time supply chain visibility and meaningful metrics. With customizable dashboards and reports, you can see real-time inventory and track the status of inbound and outbound deliveries.
Manoj Swaminathan, General Manager and Chief Product Officer for Business Suite Finance and Spend at SAP, discusses the evolution of SAP Business Suite and what it means for Cloud ERP customers.
Play SAP S/4HANA Cloud Video
Manoj Swaminathan, General Manager and Chief Product Officer for Business Suite Finance and Spend at SAP, discusses the evolution of SAP Business Suite and what it means for Cloud ERP customers.
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
Play SAP S/4HANA Cloud Video
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
Play SAP S/4HANA Cloud Video
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Play SAP S/4HANA Cloud Video
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
Play SAP S/4HANA Cloud Video
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
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SAP S/4HANA Cloud Reviews (890)

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Reviews

SAP S/4HANA Cloud Reviews (890)

View 7 Video Reviews
4.5
890 reviews

Pros & Cons

Generated from real user reviews
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Harsh J.
HJ
Assistant System Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly, but Room for Further Enhancement"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is how smooth and fast the overall experience feels once you get used to it. The real-time insights and clean Fiori interface make day-to-day usage very efficient, especially since I use the system quite frequently. Implementation was structured and easier than traditional on-prem setups, and the regular automatic updates are a big advantage because we keep getting new features without downtime. Customer support has also been reliable whenever I needed help. I also appreciate that the system integrates well with other SAP products and third-party tools, which makes the entire workflow more connected. Overall, the combination of speed, modern UI, and strong integration capabilities is what stands out the most for me. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

My main dislike about SAP S/4HANA Cloud is that even though the system is powerful, the ease of use could still be improved. Some Fiori apps feel unintuitive at first and require extra training. Implementation also takes longer than expected because many processes need to fit into the standard, so customization options are limited. Customer support is helpful but sometimes slow to respond for complex issues. I use the system frequently, and while it offers a wide range of features, a few important ones still feel incomplete or require additional add-ons. Integration with other systems works well overall, but it can become complicated when dealing with non-SAP tools. So the platform is strong, but these areas still have room for improvement. Review collected by and hosted on G2.com.

Konjengbam  M.
KM
BDR
Financial Services
Mid-Market (51-1000 emp.)
"Powerful ERP Platform"
What do you like best about SAP S/4HANA Cloud?

This platform greatly reduces the consumption of resources with equal or more effective outcome. The fact that this platform is build around SAP ecosystem greatly enhances its capability while improving security by relying less on other 3rd party platform. The implementation is faster with this cloud platform reducing unwanted issues to the users. Its Analytics is really good which helps in forecasting and identifying risk. Its capability to monitor various activity of the firm is outstanding. Frankly saying this platform have improved the efficiency of the firm hence improving productivity while reducing the overall cost to the firm. I love this ERP platform for its overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I wish that the pricing of this platform is little more moderate. Sometimes for extra services across the platform, additional charges are made which disrupts the budgets of the plan. I feel that for this platform , an user need a more comprehensive leaning to be efficient and effective. Review collected by and hosted on G2.com.

Opeyemi  O.
OO
Consultant Architect
Architecture & Planning
Enterprise (> 1000 emp.)
"SAP S/4HANA Cloud product reviews"
What do you like best about SAP S/4HANA Cloud?

Its real-time insights & automation, which simplify decision-making & streamline core business processes.

I have designed & implemented SAP S/4HANA Cloud solutions that modernised ERP landscapes, improved agility, & reduced operational costs.

(A) Ease of Use: The Fiori-based user interface is clean & intuitive, with role-based dashboards that make everyday tasks more efficient.

(B) Ease of Implementation: Cloud deployment accelerates go-live timelines compared to on-premises SAP, especially with preconfigured industry best practices.

(C) Customer Support: SAP’s enterprise support & partner ecosystem provide strong coverage, though quality can vary by partner.

(D) Frequency of Use: Designed as a daily operational system; business users engage with it constantly for finance, supply chain, & core ERP processes.

(E) Number of Features: Broad, end-to-end ERP coverage with continuous innovation (AI, analytics, automation) delivered via quarterly cloud updates.

• Ease of Integration: Native integration with other SAP solutions is strong (e.g., Ariba, SuccessFactors) Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some integrations with legacy systems may require additional effort to implement & SAP specialist for advice or partner.

Learning difficulty: Effective implementation requires skilled consultants & time, which can be a significant barrier for some organizations. Review collected by and hosted on G2.com.

priyanka c.
PC
Supervisor
Computer & Network Security
Mid-Market (51-1000 emp.)
"Fast, Flexible.."
What do you like best about SAP S/4HANA Cloud?

I really like how fast everything runs—transactions and reports are super quick. For example, when I pull up inventory data, it refreshes in real-time, which helps a lot with decision-making. The cloud-based nature of it means I can access it from anywhere, whether I’m at the office or working remotely. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

sometimes integrating with older systems is a pain. For instance, we had issues syncing SAP with our CRM system. It took longer than expected, and we had to go back and forth with the IT team to troubleshoot connection problems. Review collected by and hosted on G2.com.

Ashant D.
AD
Analyst
Enterprise (> 1000 emp.)
"Good"
What do you like best about SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a powerful and efficient ERP solution that helps organizations drive digital transformation. Its real-time data processing, intuitive user interface, and seamless integration with other SAP modules make it highly effective for business operations. The cloud-based model ensures flexibility, scalability, and faster deployment compared to on-premise solutions. It also provides strong analytics and reporting capabilities, enabling smarter decision-making. Overall, it is a reliable and future-ready platform that significantly enhances business efficiency and performance. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some features like

Customization Limitations – Compared to on-premise, the cloud version offers less flexibility for heavy custom developments.

Cost Factor – Licensing and subscription costs can be high for small to mid-sized businesses.

Complex Implementation – Even with pre-configured best practices, implementation and migration can be complex and time-consuming.

Integration Challenges – Integrating with non-SAP third-party applications sometimes requires additional effort.

Learning Curve – Users and consultants may need extra training to adapt to the new system and Fiori interface. Review collected by and hosted on G2.com.

Nagaraj N.
NN
Senior Associate
Enterprise (> 1000 emp.)
"Revolutionizes Business Processes with Real-Time Analytics and Innovation"
What do you like best about SAP S/4HANA Cloud?

SAP S/4HANA Cloud stands out for its real-time analytics, strong performance, and ongoing innovation powered by in-memory technology. These features help accelerate and streamline business processes. Among its main advantages are enhanced operational efficiency, a simplified data model that allows for quicker processing, and automatic, continuous updates from SAP. These updates not only minimize IT overhead but also ensure access to the latest features, including advancements in AI and machine learning. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

My main dislikes about SAP S/4HANA Cloud are its high costs and complexity, as well as the steep learning curve it presents. I also find the system to be quite rigid, with limited options for customization and some difficulties related to usability and integration. Additionally, certain older features seem less developed compared to what was available in previous SAP products. Review collected by and hosted on G2.com.

Sree K.
SK
Software Engineer II in Test
Information Technology and Services
Enterprise (> 1000 emp.)
"Seamless Integration and User-Friendly Experience for Finance Teams"
What do you like best about SAP S/4HANA Cloud?

In my experience, this product has been quite straightforward to use once you become familiar with the Fiori layout, and it definitely feels much cleaner compared to older SAP versions. From a user perspective, the implementation process was not too complex, and most of the features I needed for payroll and payment processing were already available. I found myself using it regularly, particularly during payroll cycles and at month-end. The integration with other SAP tools, especially Multi-Bank Connectivity, is seamless, which I consider a significant advantage. Customer support is generally decent, while they aren't always the fastest to respond, they typically resolve issues when you reach out. Overall, the range of features and the strong integration with other SAP applications make it a good fit for daily finance tasks. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some screens can feel a bit too "click heavy," requiring you to go through several extra steps just to accomplish simple tasks. Additionally, with each quarterly update, the UI or certain parts of the process tend to change slightly, which means it takes a bit of time to get used to the new layout. I've also noticed that a few apps can be slow to load during peak times. While none of these issues are major, they can add up and slow you down, especially when you're already busy with payroll or month-end tasks. Review collected by and hosted on G2.com.

"Robustness and Flexibility with Easy Scalability"
What do you like best about SAP S/4HANA Cloud?

I greatly enjoy the robustness and flexibility offered by SAP S/4HANA Cloud. The ability to create customizations tailored to the specific needs of the business is something I truly value, as it allows the system to precisely fit our company's requirements. I also like its ability to scale as the company grows, which allows us to expand the service to new areas without making significant changes. The switch to SAP S/4HANA Cloud from SAP FI on premise has been positive due to the advanced capabilities of the SAP HANA database, as well as the cost reductions and improvements in the system's operability and scalability. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find that the interface for the administrative user is not very intuitive or user-friendly, especially for new users, which makes it difficult for them to know how to use the system properly. This requires my team to make a great effort in onboarding new users, providing adequate training or looking for experienced individuals. Review collected by and hosted on G2.com.

Aditya  M.
AM
Assistant Systems Engineer
Enterprise (> 1000 emp.)
"Streamlined Business Operations with Real-Time Insights"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its ability to provide real-time data insights and powerful analytics for better decision-making. The modern, user-friendly interface makes navigation simple. Its integration across finance, supply chain, and operations ensures smooth end-to-end processes. Being cloud-based, it also offers scalability and flexibility for business growth. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

What I dislike about SAP S/4HANA Cloud is its complexity during initial setup and configuration, which requires expert support. The licensing and subscription costs are relatively high for small businesses. Some customization options are limited compared to on-premise solutions, which can restrict flexibility. Additionally, frequent updates sometimes disrupt ongoing processes and require extra adaptation. Review collected by and hosted on G2.com.

"Reliable for HR, But Not Intuitive"
What do you like best about SAP S/4HANA Cloud?

I find SAP S/4HANA Cloud to be quite reliable. Whenever we implement an update, it works well, and it's rare for any issues to be reported. Once you understand how the system works, the logic is quite obvious and it functions effectively. Despite requiring some experience with SAP initially, once you're accustomed to the platform, its operations feel intuitive. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find SAP S/4HANA Cloud to not be very intuitive. It requires a substantial amount of experience and thorough onboarding from the very beginning to understand the system effectively. In our company, we have to start with basic processes like onboarding with master data and then move to more complex operations. This complexity extends to queries and the backend perspective, underscoring the system's lack of intuitiveness. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Return on Investment

21 months

Average Discount

16%

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SAP S/4HANA Cloud Features
AP Automation
AR Automation
Audit Trail
Purchase Orders
Requisition
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