SAP S/4HANA Cloud Reviews & Product Details

I love that SAP S/4HANA Cloud has significantly streamlined our operations, turning hours of work into minutes with its efficient automation features. The real-time data insights and seamless integration with other SAP tools have drastically improved data accuracy and collaboration. Its robust core cloud performance and the powerful in-memory HANA database have transformed our processes into a more agile, data-driven system, boosting productivity and decision-making speed. Additionally, the cloud's flexibility and strong analytics, combined with reliable support and continuous innovation, stand out, ensuring our evolving needs are sustainably met over time. Review collected by and hosted on G2.com.

I find the interface of SAP S/4HANA Cloud to be a bit complex initially, especially for first-time users. The platform, while extremely powerful, has a sheer number of features and options that might feel overwhelming. Simplifying navigation menus or adding guided tutorials and context-based help could make the onboarding process faster and the interface more user-friendly. Review collected by and hosted on G2.com.

What I like best about SAP S/4HANA Cloud is its real-time data processing and seamless integration across different business functions. The in-memory HANA database delivers lightning-fast performance, allowing instant insights that help in smarter, faster decision-making.

I also appreciate how it brings finance, procurement, analytics, and operations together in one unified platform — eliminating silos and improving overall efficiency. The automation of routine tasks has reduced manual effort and errors, while the cloud-based scalability ensures smooth performance as the business grows.

Overall, it’s a reliable, intelligent, and future-ready ERP system that gives a complete picture of the organization in real time — something very few solutions Review collected by and hosted on G2.com.

The main thing I dislike about SAP S/4HANA Cloud is that it has a steep learning curve in the beginning. Because it’s such a powerful and feature-rich platform, new users can find the interface and navigation a bit overwhelming at first.

Some customization options also require technical expertise or support from SAP consultants, which can slow down initial setup or adjustments. However, once you get used to the system, it becomes very intuitive and efficient.

Overall, these are small challenges compared to the immense benefits the platform delivers in terms of performance, reliability, and automation. Review collected by and hosted on G2.com.

What I like best about SAP S/4HANA Cloud is how seamlessly it brings everything together — from finance and supply chain to project tracking — in one unified system. The real-time analytics make decision-making so much faster, and you can actually see the impact of your actions almost instantly. I also appreciate how clean and intuitive the interface has become compared to older SAP versions. It feels modern, responsive, and reliable, especially for large-scale operations where accuracy and visibility are everything. Review collected by and hosted on G2.com.

While SAP S/4HANA Cloud is powerful, it does come with a bit of a learning curve. The system can feel overwhelming at first because of how many modules and configurations there are. Sometimes even simple tasks require multiple steps or navigation through several menus, which slows things down for new users. I’ve also noticed that customization options can get a bit rigid unless you have strong technical support. Integration with third-party tools works, but it’s not always smooth out of the box. Overall, it delivers great performance once you get the hang of it, but the setup and adaptation period definitely require patience. Review collected by and hosted on G2.com.

I’ve been exploring SAP S/4HANA Cloud recently, and it honestly seems like a solid ERP platform. It brings different business processes together and makes things a lot smoother. The interface looks modern and easy to use, and the cloud setup makes it really convenient to access from anywhere. I’m still learning about all the features, but overall it feels fast, reliable, and definitely built for the future. Review collected by and hosted on G2.com.

Sometimes it feels a bit complex for new users, especially when trying to understand all the modules and configurations. The learning curve can be a little steep in the beginning, and a few features take time to get used to. Apart from that, it works pretty well once you get the hang of it. Review collected by and hosted on G2.com.

What I like best about SAP S/4HANA Cloud is its ability to deliver real-time insights and intelligent automation across core business processes. With its in-memory computing and simplified data model, it significantly enhances performance and allows organizations to make faster, more informed decisions. The cloud-native architecture ensures scalability, flexibility, and lower total cost of ownership, while regular updates keep businesses aligned with the latest innovations and compliance standards. Its seamless integration with other SAP solutions and third-party applications allows for a connected, end-to-end digital ecosystem. The embedded AI, machine learning, and predictive analytics tools further boost efficiency and reduce manual effort. Additionally, the user-friendly Fiori interface improves usability and enhances productivity across roles. For companies looking to stay agile and competitive in a rapidly changing business environment, S/4HANA Cloud offers a future-ready ERP solution that supports innovation, resilience, and sustainable growth. It’s a game-changer for digital transformation. Review collected by and hosted on G2.com.

One notable drawback of SAP S/4HANA Cloud is its complexity and steep learning curve, especially for organizations transitioning from legacy systems. The initial implementation can be time-consuming and costly, requiring significant planning, change management, and skilled resources. While the system offers powerful capabilities, configuring it to fit specific business needs often demands external consulting, which can drive up costs. Customization is also more limited compared to on-premise versions, which may restrict flexibility for businesses with highly specialized processes. Frequent updates, although beneficial for innovation, can sometimes disrupt workflows or require additional testing and training. Integration with non-SAP systems may also pose challenges, depending on the architecture. Additionally, licensing and pricing models can be complex and difficult to navigate, making cost estimation and control a concern. Overall, while SAP S/4HANA Cloud is powerful, its complexity, cost, and customization limitations can be significant hurdles for some organizations. Review collected by and hosted on G2.com.

This system offers real-time insights and intelligent automation through a streamlined, cloud-based platform. It transforms data into actionable insights on the spot, enabling quicker decision-making and automating essential processes to enhance efficiency and lower costs. Review collected by and hosted on G2.com.

From a business standpoint, the main disadvantages of SAP S/4HANA Cloud arise from its inflexible and standardized design. Many companies are frustrated by the restricted customization options, which often require them to modify their distinctive business processes to fit SAP's established "best practices" instead of tailoring the system to their needs. Additionally, for organizations already using SAP, transitioning from a legacy system is widely recognized as a complicated, costly, and disruptive process. This challenge is further intensified by a steep learning curve for users and the ongoing commitment to substantial subscription fees. As a result, businesses may feel confined within SAP's ecosystem and upgrade cycles, with less autonomy over their IT environment. Review collected by and hosted on G2.com.

I like how it tied together my finance, procurement, sales, manufacturing and supply chain components in one simple, easy to use ecosystem,. It tied in nicely with my other SAP products keeping everything running seamlessly. It was frequently used in my business to keep everything flowing and our customers happy. Review collected by and hosted on G2.com.

There was very limited customisation, I was not able to heavily modify core processes which gave me fewer enhancement options compared to other products. Review collected by and hosted on G2.com.

SAP S/4HANA is a game-changer for modern enterprise resource planning (ERP). We've experienced significant improvements in speed, efficiency, and decision-making since migrating to the S/4HANA platform.

What sets S/4HANA apart is its real-time data processing powered by the in-memory HANA database. Business-critical operations like financial closing, inventory management, and production planning that once took hours are now completed in minutes. The user-friendly Fiori interface makes navigation intuitive and accessible even for non-technical users.

Integration across modules—finance, supply chain, procurement, and manufacturing—is seamless, creating a single source of truth for business operations. The analytics and reporting capabilities are powerful and customizable, giving our leadership team faster, more accurate insights.

S/4HANA also supports future scalability and innovation, especially with its cloud capabilities and compatibility with AI and machine learning tools. Review collected by and hosted on G2.com.

Initial implementation complexity

Requires skilled consultants and proper change management Review collected by and hosted on G2.com.

SAP S/4HANA Cloud offers a comprehensive suite of tools that enable large organizations to effectively manage complex supply chains, meet compliance requirements, and handle sustainability reporting within a single integrated system. In my position as a Deforestation Analyst, I particularly appreciate the platform’s transparency and traceability features, which are essential for maintaining compliance with EUDR and other environmental standards. The capability to centralize financial, procurement, and operational data greatly facilitates cross-departmental collaboration and enhances overall decision-making. Additionally, the system’s high level of customization is especially important for multinational companies like Mondelez, which operate across various regions and industries. Review collected by and hosted on G2.com.

While powerful, SAP S/4HANA Cloud has a steep learning curve, especially for users who are not technical experts. The user interface can feel overwhelming due to the sheer number of features and modules, and onboarding new colleagues takes considerable time. Implementation is resource-intensive and requires significant support from SAP consultants, which can increase costs. Additionally, system performance can sometimes lag when handling very large datasets, and integration with certain third-party tools is not always seamless. A more intuitive design and simplified configuration would make the platform even stronger. Review collected by and hosted on G2.com.

SAP S/4HANA Cloud excels in real-time data processing, enabling fast and informed decision-making for enterprises of all sizes. Its intuitive Fiori-based user interface and seamless integration with other SAP modules greatly improve efficiency and support smooth business operations. Built-in analytics and reporting tools make it easy to glean actionable insights, and the platform’s scalability ensures it can grow with organizational needs. Features like in-memory computing, AI, and machine learning set it apart for advanced industries, while continuous updates deliver ongoing innovation and reliability. Review collected by and hosted on G2.com.

Despite its strengths, SAP S/4HANA Cloud comes with notable downsides. The complexity of setup and migration is high, often requiring specialized expertise and significant change management efforts. Flexibility for customization is limited compared to on-premise solutions, which may pose challenges for organizations with unique processes or industry-specific requirements. Licensing and subscription costs are considerable, especially for small or mid-sized businesses, and integration with non-SAP applications can be challenging. Many users face a steep learning curve and may struggle with user adoption unless there is comprehensive training. Review collected by and hosted on G2.com.