This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
I like SAP S/4HANA Cloud for its real-time data processing, AI-driven insights, and modern user experience that enhance decision-making and operational efficiency. The platform’s cloud-native architecture enables rapid innovation, scalability, and seamless integration with other SAP and third-party applications. Businesses value its end-to-end process automation, especially in finance, supply chain, and procurement, which reduces manual effort and errors. Continuous updates keep companies aligned with the latest compliance and industry standards, while embedded analytics provide visibility across operations. Customers also highlight flexibility in deployment options and lower total cost of ownership compared to on-premise systems. Overall, SAP S/4HANA Cloud helps organizations become more agile, intelligent, and resilient, supporting faster business transformation and enabling data-driven strategies for growth in a dynamic digital environment. Review collected by and hosted on G2.com.
The main dislikes about SAP S/4HANA Cloud often center on implementation complexity and the steep learning curve for users transitioning from legacy SAP systems. Many find customization options limited compared to on-premise versions, which can restrict flexibility for unique business processes. Integration with non-SAP systems may require additional effort and expertise. Some customers report high costs related to licensing, consulting, and change management. Frequent updates—while beneficial for innovation—can occasionally cause disruption or compatibility issues. Users also mention that technical support and documentation could be more consistent and responsive. Additionally, small and midsize enterprises sometimes perceive the solution as too enterprise-oriented, with complex configurations and features that exceed their needs. Overall, customers seek simpler deployment, better usability, and more transparent pricing. Review collected by and hosted on G2.com.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.







