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SAP S/4HANA Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

SAP S/4HANA Cloud Media

SAP S/4HANA Cloud Demo - Order to Cash Dashboard
Manage the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.
SAP S/4HANA Cloud Demo - Sales Management Overview
Help ensure sales reps meet their goals with an overview of orders and key sales performance metrics and drill down to track the status of each order in real time and detect potential issues early.
SAP S/4HANA Cloud Demo - Purchasing Spend Dashboard
Make timely and intelligent decisions by weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.
SAP S/4HANA Cloud Demo - Operational Supplier Evaluation
Build a strong supplier network with a transparent overview of your suppliers. You can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.
SAP S/4HANA Cloud Demo - Overview Inventory Management
Get the visibility to manage supply chains effectively to help mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.
SAP S/4HANA Cloud Demo - Overview Inventory Processing
Enable real-time supply chain visibility and meaningful metrics. With customizable dashboards and reports, you can see real-time inventory and track the status of inbound and outbound deliveries.
Manoj Swaminathan, General Manager and Chief Product Officer for Business Suite Finance and Spend at SAP, discusses the evolution of SAP Business Suite and what it means for Cloud ERP customers.
Play SAP S/4HANA Cloud Video
Manoj Swaminathan, General Manager and Chief Product Officer for Business Suite Finance and Spend at SAP, discusses the evolution of SAP Business Suite and what it means for Cloud ERP customers.
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
Play SAP S/4HANA Cloud Video
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
Play SAP S/4HANA Cloud Video
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Play SAP S/4HANA Cloud Video
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
Play SAP S/4HANA Cloud Video
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
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SAP S/4HANA Cloud Reviews (890)

View 7 Video Reviews
Reviews

SAP S/4HANA Cloud Reviews (890)

View 7 Video Reviews
4.5
890 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
EI
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful near Real-Time operations with SAP S/4 HANA"
What do you like best about SAP S/4HANA Cloud?

I like SAP S/4HANA Cloud for its real-time data processing, AI-driven insights, and modern user experience that enhance decision-making and operational efficiency. The platform’s cloud-native architecture enables rapid innovation, scalability, and seamless integration with other SAP and third-party applications. Businesses value its end-to-end process automation, especially in finance, supply chain, and procurement, which reduces manual effort and errors. Continuous updates keep companies aligned with the latest compliance and industry standards, while embedded analytics provide visibility across operations. Customers also highlight flexibility in deployment options and lower total cost of ownership compared to on-premise systems. Overall, SAP S/4HANA Cloud helps organizations become more agile, intelligent, and resilient, supporting faster business transformation and enabling data-driven strategies for growth in a dynamic digital environment. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

The main dislikes about SAP S/4HANA Cloud often center on implementation complexity and the steep learning curve for users transitioning from legacy SAP systems. Many find customization options limited compared to on-premise versions, which can restrict flexibility for unique business processes. Integration with non-SAP systems may require additional effort and expertise. Some customers report high costs related to licensing, consulting, and change management. Frequent updates—while beneficial for innovation—can occasionally cause disruption or compatibility issues. Users also mention that technical support and documentation could be more consistent and responsive. Additionally, small and midsize enterprises sometimes perceive the solution as too enterprise-oriented, with complex configurations and features that exceed their needs. Overall, customers seek simpler deployment, better usability, and more transparent pricing. Review collected by and hosted on G2.com.

Nilesh S.
NS
SAP Lead Consultant
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SAP S4 Hana Cloud: Fast, Flexible, and Seamless AI Integration"
What do you like best about SAP S/4HANA Cloud?

SAP S4 hana cloud combines AI ,DATA and application making solutions smooth flexible and processing so fast and smooth .Implementation of all modules in single platform is very easy Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

In todays scenario for e.g Utility project we need too much customization so same is very difficult to do 100 % and also integration with mulesoft or legacy or any other thrird party application is challenging Review collected by and hosted on G2.com.

Anish k.
AK
Associate Consultant
Small-Business (50 or fewer emp.)
"SAP S/4HANA Cloud review"
What do you like best about SAP S/4HANA Cloud?

SAP S/4HANA Cloud has become a highly sought-after ERP skill among professionals these days. Offered as a software as a service (SaaS), it provides a range of features and benefits, including scalability, customization options, and dedicated cloud ERP solutions. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

SAP S/4Hana Cloud is known for its high cost, which is one of its main drawbacks. Additionally, the platform is quite complex, and the implementation process can be lengthy and time-consuming. There is also a steep learning curve, especially for consultants working with the system. Review collected by and hosted on G2.com.

Veer S.
VS
Application Architect
Chemicals
Small-Business (50 or fewer emp.)
"Real-Time Insights and Streamlined Processes with SAP S/4HANA Cloud"
What do you like best about SAP S/4HANA Cloud?

I appreciate how SAP S/4HANA Cloud delivers real-time data and analytics. It streamlines processes, enhances decision-making, and offers a comprehensive overview of finance, supply chain, and operations. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find that SAP S/4HANA Cloud can be quite complex to configure when it comes to meeting particular business requirements. Setting up some of the more advanced features often demands a high level of expertise and attention, which may slow down the overall adoption process. Review collected by and hosted on G2.com.

Mukul L.
ML
Consultant
Enterprise (> 1000 emp.)
"Sap S/4 Hana cloud review"
What do you like best about SAP S/4HANA Cloud?

Seamless upgrades & embedded analytics free us to focus on innovation, not maintenance. It's quite fast than ECC system and most of our clients are shifting from legacy to cloud. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

The"greenfield" requirement. You can't simply lift-and-shift existing custom code, forcing a major process re-think.

Limited deep customization can be a barrier for unique client processes,pushing for standardization. Review collected by and hosted on G2.com.

"Intuitive interface, seamless automation"
What do you like best about SAP S/4HANA Cloud?

I find the user interface of SAP S/4HANA Cloud extremely intuitive, which makes using the system very user-friendly. The integrated technologies are a great advantage as they enable our company to make decisions faster and more informed. The preconfigured business forecasts, which are based on industry standards, are particularly valuable as they help our company to digitize and automate processes. Additionally, the initial setup of the system was surprisingly easy, which made starting with SAP S/4HANA Cloud very pleasant. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Everything okay Review collected by and hosted on G2.com.

Rodjeason G.
RG
Project Cost Officer
Real Estate
Mid-Market (51-1000 emp.)
"A Game Changer For ERP"
What do you like best about SAP S/4HANA Cloud?

What I appreciate most about SAP S/4HANA Cloud is its adaptability and ability to integrate data in real time. It streamlines business process management through a user-friendly and intuitive interface. Its customizable features and cost-saving benefits make it a strong choice for companies aiming for growth and innovation. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

What I find least favorable about SAP S/4HANA Cloud is the difficulty in tailoring the platform to highly specific requirements, often needing complex customizations. Moreover, the high implementation and maintenance costs can be a hurdle for smaller businesses that may lack the necessary infrastructure or resources to maximize its potential. Review collected by and hosted on G2.com.

Sen A.
SA
Product Manager
Enterprise (> 1000 emp.)
"Stable Vendor Payments Solution with Seamless EBS Integration"
What do you like best about SAP S/4HANA Cloud?

We use FICO as part of our solution for vendor payments. It has proven to be stable and integrates smoothly with EBS, provided you have it enabled. The reconciliation process is also quite straightforward if you are familiar with SAP. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Slightly complex to integrate into custom applications due to inherent complexity. We has to raise multiple tickets with support at times to address the issues Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"Powerful Real-Time Insights and Automation, but Complex Implementation"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its ability to deliver **real-time insights and seamless automation** across core business operations. The **in-memory computing** makes data processing incredibly fast, enabling quicker, more informed decisions. I also appreciate the **modern Fiori interface**, which feels intuitive and consistent across devices, making day-to-day navigation smooth.

The platform’s **AI-driven automation** and **embedded analytics** help improve efficiency, while the **clean core architecture** keeps the system scalable and easy to maintain. The **quarterly innovation releases** ensure we’re always using the latest technologies without disruption. On top of that, its **global compliance support** and **ESG tracking tools** make it future-ready for enterprises operating in dynamic markets. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

While SAP S/4HANA Cloud is powerful and modern, the **implementation process can be quite complex and resource-intensive**. The **learning curve is steep** for new users, especially when moving from legacy SAP ECC systems. Frequent updates, although beneficial for innovation, sometimes **disrupt custom configurations or workflows** and require additional testing. Review collected by and hosted on G2.com.

Verified User in Wholesale
CW
Enterprise (> 1000 emp.)
"Impressive UI/UX, but Steeper Learning Curve"
What do you like best about SAP S/4HANA Cloud?

Honestly, I don’t use SAP S/4HANA Cloud on a daily basis since my main work is supporting the SAP R/3 system. However, from my observation, what I like most about S/4HANA is its modern interface and improved UI/UX design, which makes the system look cleaner and more intuitive compared to R/3. It clearly shows how SAP is moving toward a more user-friendly and cloud-based approach. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

On the other hand, it seems that using S/4HANA can be quite challenging for new users. It requires strong technical knowledge and proper training to operate effectively, and sometimes troubleshooting issues appears to be more complicated than in the older R/3 environment. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Return on Investment

21 months

Average Discount

16%

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SAP S/4HANA Cloud Features
AP Automation
AR Automation
Audit Trail
Purchase Orders
Requisition
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