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SAP S/4HANA Cloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

SAP S/4HANA Cloud Media

SAP S/4HANA Cloud Demo - Order to Cash Dashboard
Manage the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.
SAP S/4HANA Cloud Demo - Sales Management Overview
Help ensure sales reps meet their goals with an overview of orders and key sales performance metrics and drill down to track the status of each order in real time and detect potential issues early.
SAP S/4HANA Cloud Demo - Purchasing Spend Dashboard
Make timely and intelligent decisions by weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.
SAP S/4HANA Cloud Demo - Operational Supplier Evaluation
Build a strong supplier network with a transparent overview of your suppliers. You can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.
SAP S/4HANA Cloud Demo - Overview Inventory Management
Get the visibility to manage supply chains effectively to help mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.
SAP S/4HANA Cloud Demo - Overview Inventory Processing
Enable real-time supply chain visibility and meaningful metrics. With customizable dashboards and reports, you can see real-time inventory and track the status of inbound and outbound deliveries.
Manoj Swaminathan, General Manager and Chief Product Officer for Business Suite Finance and Spend at SAP, discusses the evolution of SAP Business Suite and what it means for Cloud ERP customers.
Play SAP S/4HANA Cloud Video
Manoj Swaminathan, General Manager and Chief Product Officer for Business Suite Finance and Spend at SAP, discusses the evolution of SAP Business Suite and what it means for Cloud ERP customers.
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
Play SAP S/4HANA Cloud Video
Hear how SAP is reshaping enterprise management through a bold, intelligent vision built around three pillars: applications, data, and AI
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
Play SAP S/4HANA Cloud Video
Intersand, a Canadian cat litter manufacturer, shares how they successfully implemented SAP S/4HANA Cloud and is now preparing to scale AI use across operations.
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Play SAP S/4HANA Cloud Video
SAP's Chief AI Officer for the Americas discusses how companies are deploying AI and where they're seeing the most value.
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
Play SAP S/4HANA Cloud Video
Hear about how AI is transforming ERP from a static system into a smart, reactive teammate.
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SAP S/4HANA Cloud Reviews (890)

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Reviews

SAP S/4HANA Cloud Reviews (890)

View 7 Video Reviews
4.5
890 reviews

Pros & Cons

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정수 .
OpenText Solution consultant
Mid-Market (51-1000 emp.)
"Powerful Integration, Perfect for End Users"
What do you like best about SAP S/4HANA Cloud?

I truly value SAP S/4HANA Cloud's integration capabilities with various business components like finance and sales distribution, which significantly streamline our operations. The transparency it offers is excellent, providing clear visibility across different business processes. I appreciate how SAP S/4HANA Cloud has simplified our business processes, which were previously very complex and required numerous consultants and developers. Now, implementing and using the system is much easier compared to the past. Furthermore, its compatibility and suitability for end-users have made the adoption process seamless over time, leading to wide acceptance within our organization. This ease of use and functionality has motivated me to recommend it highly, rating it a perfect 10 in likelihood to recommend to others. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I feel that AI-driven processes are not yet well integrated with SAP S/4HANA Cloud. Initially, it was challenging to encourage business users to transition from our previous custom-developed ERP system to SAP S/4HANA Cloud, as they were really accustomed to the older system and were somewhat reluctant to embrace the new ERP system. Review collected by and hosted on G2.com.

"Seamless Transition with Intuitive UI and Powerful Features"
What do you like best about SAP S/4HANA Cloud?

I really appreciate the Fiori experience in SAP S/4HANA Cloud, which offers me an interactive and aesthetically pleasing interface. The AI capabilities integrated into the software are impressive and add significant value to my operations. Furthermore, the appealing look and interactive features of the platform enhance my overall experience. The system’s ease of integration with current compliance forms is another strong suit, making it very straightforward for me to adapt it within existing frameworks. The initial setup process was very simple and fast, which was a pleasant surprise in comparison to other projects I have encountered, allowing for a smooth migration of our entire system. Additionally, the vast array of functionality that SAP S/4HANA Cloud provides suited our needs perfectly, and the software's ability to help us scope and define projects in detail supports our planning and execution significantly. I am also impressed by how we could transition from ECC to SAP S/4HANA Cloud seamlessly, benefiting from an improved user experience and more encompassing functionality. All these aspects make SAP S/4HANA Cloud an incredible tool that I am more than happy to recommend, rating it a definite ten for recommendation to others. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I think the current state of AI scenarios and other features in SAP S/4HANA Cloud seem to be based on older or almost deprecated models. This limits the effectiveness and modernity of the service. Improving these AI models to align with contemporary standards could enhance the overall experience and utility of the software. Review collected by and hosted on G2.com.

Jishnu N.
JN
Cybersecurity Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable ERP with Real-Time Integration, Needs UI Flexibility"
What do you like best about SAP S/4HANA Cloud?

I appreciate SAP S/4HANA Cloud for its strong integration capabilities and real-time data processing, which are essential for seamless business operations. The transition from traditional ERP systems was smooth, thanks to SAP's structured onboarding support. Its cloud-based model significantly reduces maintenance efforts, eliminating concerns about manual updates, server downtimes, or complex backups, as everything is handled through automated patches and monitoring. I find the built-in analytics and reporting features particularly valuable, as they enable faster, data-driven decision-making. The application supports multiple business functions under one platform, which reduces data fragmentation and improves visibility, enhancing cross-departmental collaboration. The in-memory HANA database is a major advantage, providing real-time performance even with large transactional data volumes. Additionally, I value the automatic updates, cloud security, and minimal maintenance, which allows the team to focus more on optimization rather than system upkeep. The product also offers flexibility and scalability, crucial for growing business needs, and SAP's global support network ensures that it evolves with changing requirements. The Fiori dashboard's user-friendly interface offers a clean, role-based view of reports and tasks, simplifying administration and improving usability. Altogether, SAP S/4HANA Cloud's combination of stability, scalability, and integration provide a complete ecosystem that connects finance, procurement, supply chain, and analytics efficiently, making it one of the most effective ERP platforms we've worked with. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I would like SAP S/4HANA Cloud to offer a more customizable user interface and greater system flexibility. While the Fiori interface is user-friendly, some screens feel rigid, making it difficult to tailor workflows or layouts to specific departmental needs without in-depth configuration knowledge. Additionally, the initial configuration and integration setup can be complex for smaller IT teams, so having more guided, automated setup options for data migration or interface mapping would make the adoption process smoother. Review collected by and hosted on G2.com.

Manju M.
MM
Test automation engineer
Mid-Market (51-1000 emp.)
"Transformed Financial Operations with Powerful SAP S4HANA Cloud"
What do you like best about SAP S/4HANA Cloud?

{"I really value the real-time analytics provided by SAP S/4HANA Cloud, as it significantly enhances our ability to access live transactional data quickly.","The seamless integration across modules is a huge plus, ensuring that all our business processes are well connected and reducing the dependency on external tools.","The in-memory HANA data engine delivers lightning-fast performance, allowing us to conduct complex financial operations without any delays.","I'm impressed with the embedded AI-driven insights and workflow automation that minimize manual interventions and improve the accuracy of our financial and operational reporting.","The tight integration with other systems such as SAP SuccessFactors and Salesforce improves efficiency and maintains seamless information flow across various departments.","I appreciate the platform's stability, scalability, and real-time performance, which are crucial for our business needs.","SAP's continuous updates and innovation ensure the platform evolves with our business needs and compliance requirements, keeping it reliable."} Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find that SAP S/4HANA Cloud can be challenging in terms of flexibility and ease of customization. While the standard processes are well-defined, making certain business-specific configurations or custom reports often requires additional technical effort or SAP support. The initial learning curve for new users is also quite steep due to the system's depth and complexity. Improved user onboarding documentation and greater configuration flexibility would make the platform more adaptable and user-friendly, especially for mid-sized organizations. Review collected by and hosted on G2.com.

Aish N.
AN
Test analyat
Enterprise (> 1000 emp.)
"Efficient Data Management, Needs Better Performance at Peak Loads"
What do you like best about SAP S/4HANA Cloud?

I find SAP HANA Cloud incredibly efficient at handling and processing large volumes of data. Its in-memory computing and seamless integration features allow me to run SQL queries much faster and test ETL pipelines with ease. The real-time dashboards available through SAP HANA Cloud are particularly useful for making quick, informed decisions. The way it integrates easily with SAP and non-SAP applications, as well as APIs and cloud services, enhances its utility for me. I also appreciate the lower cost and scalable infrastructure of the system, which would make me consider purchasing it again. Additionally, setting up SAP HANA Cloud was not difficult, which made the transition smoother for me. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find the system performance during peak data loads problematic. Sometimes, heavy analytical queries or multiple integrations can slow down the response time. Review collected by and hosted on G2.com.

Aiswarya N.
AN
Senior software engineer
Enterprise (> 1000 emp.)
"Results Delivered Quickly Despite High Maintenance Costs"
What do you like best about SAP S/4HANA Cloud?

I find the ability of SAP S/4HANA Cloud to process huge volumes of data in memory incredibly beneficial. This feature significantly aids my decision-making by providing real-time dashboards that deliver results quickly and efficiently. The scalable infrastructure of the platform is another standout advantage, accommodating growth and changes in my project seamlessly. Moreover, the unified data view across departments enhances collaboration and helps maintain consistency in operations. I have a high appreciation for these aspects, as they collectively enable streamlined and effective project management. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I feel that SAP S/4HANA Cloud is expensive to maintain and involves costs for manual scaling, which I find burdensome. Additionally, I believe there is room for improvement in the user interface and the ease of customization, making it more user-friendly and adaptable to specific needs. Review collected by and hosted on G2.com.

Anjana A.
AA
Financial Analyst
Mid-Market (51-1000 emp.)
"User-Friendly Interface, Simplifies Accounting Process"
What do you like best about SAP S/4HANA Cloud?

I find SAP S/4HANA Cloud to be very easy for accounting purposes, making complex processes simpler and ensuring transparency across departments. The setup was incredibly easy, which was a relief. It addresses major business challenges such as data silos, slow reporting, and complex manual processes. I am particularly impressed by how it simplifies processes and supports smarter, faster business decisions. The HANA and FICO modules are extremely useful, and I appreciate the user-friendly interface. Additionally, its agility and capability to handle large data efficiently stand out. I would definitely rate and recommend it highly for these excellent features. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

High Cost

• Licensing and implementation costs are very high.

• Ongoing maintenance and support can also be expensive.

• Small and medium-sized businesses may find it unaffordable.

2. Complex Implementation

• Implementation projects can take months to years.

• Requires expertise, extensive planning, and often external consultants.

• High risk of delays or misconfigurations without proper project management. Review collected by and hosted on G2.com.

Neeraja J.
NJ
Analyst Project Management Operations
Mid-Market (51-1000 emp.)
"Unified Platform with Powerful Analytics, but Initial Learning Curve"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is how seamlessly it integrates different business processes in one unified platform. The real-time analytics and intuitive dashboards make decision-making much faster and more data-driven. I also appreciate the clean, modern interface — it feels less cluttered compared to traditional ERP systems. Plus, the flexibility of being cloud-based means easy scalability and reduced IT overhead, which is a big win for growing teams. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

While SAP S/4HANA Cloud is powerful, I do feel there’s a learning curve — especially for new users coming from non-SAP systems. Some of the navigation paths can feel a bit complex initially, and certain customizations require more technical support than expected. Also, occasional system lags during peak usage can slow down workflows. That said, once you get used to the environment, it becomes much smoother to operate. Review collected by and hosted on G2.com.

Aiswarya S.
AS
SENIOR ANALYST - PROJECT MANAGEMENT
Enterprise (> 1000 emp.)
"Efficient and User-Friendly: SAP S/4HANA Cloud Streamlines Business Processes"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is how it combines real-time data processing with a user-friendly, modern interface. It makes business processes faster and more efficient, while also being flexible and scalable for different company needs. Plus, the cloud aspect means updates and innovations come seamlessly without heavy IT hassle. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

One thing that can be frustrating about SAP S/4HANA Cloud is that it sometimes feels a bit rigid when it comes to customization. Because it’s a standardized cloud solution, you might not have as much flexibility to tailor certain processes exactly how you want compared to on-premise systems. Also, the learning curve can be steep for new users, especially if they’re not familiar with SAP’s ecosystem. Review collected by and hosted on G2.com.

Manish K.
MK
Quality Admin
Small-Business (50 or fewer emp.)
"Great for Finance & Procurement, Seamless SaaS Solution"
What do you like best about SAP S/4HANA Cloud?

I find SAP S/4HANA Cloud to be a great product. Its finance, procurement, and data integration capabilities streamline our operations significantly. I'm impressed by its SaaS model with efficient data center management that doesn’t require in-house engineers. The pricing, functionality, and licensing options are appealing. Its integration with BTP solutions enhances ease of use, and the simple UI aids both business understanding and collaboration. I value its regular updates, keeping us aligned with market advancements and utilizing new technologies like AI effectively. The impactful support system and fair pricing options further ensure I would choose this product again. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

At times, I find it difficult with the new technology because the new documentation that SAP releases is a bit complex. Reading all those documents can be challenging as they tend to be long, which is something business users like me often avoid. To address this issue, providing video recordings would be beneficial. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Return on Investment

21 months

Average Discount

16%

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SAP S/4HANA Cloud Features
AP Automation
AR Automation
Audit Trail
Purchase Orders
Requisition
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