# Sales Cookie vs Salesforce Spiff Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Spiff excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sales Cookie. Users appreciate its **transparency and automation** , which allows for real-time updates on commission data, reducing errors and keeping everyone informed.
- **Users say** that Salesforce Spiff's implementation process is straightforward, with many highlighting its intuitive onboarding experience. One user noted, "I love that Salesforce Spiff is super easy to use," indicating that the platform is designed for quick adoption.
- **According to verified reviews** , Sales Cookie shines in customer support, with users praising the responsiveness of their team. One reviewer mentioned that the support team "consistently goes above and beyond," which is crucial for businesses needing timely assistance.
- **Reviewers mention** that while Salesforce Spiff has a robust feature set, it faces challenges in ease of setup and administration compared to Sales Cookie. Users of Sales Cookie report a smoother experience in these areas, with one noting its **ease of use** as a standout feature.
- **G2 reviewers highlight** that Salesforce Spiff has a wealth of features for tracking performance and managing commissions, such as the ability to forecast payouts and review eligibility. Users find these tools immensely helpful for maintaining clarity in their compensation structure.
- **Users report** that while both platforms have their strengths, Salesforce Spiff's higher volume of recent reviews suggests a more active user base, which may indicate ongoing improvements and updates. In contrast, Sales Cookie, while praised for its customer service, has fewer recent reviews, which could reflect less frequent user engagement.



| | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 65 | 3,068 | 
| **Largest Market Segment** | Small-Business (74.2% of reviews) | Mid-Market (72.3% of reviews) | 
| **Entry Level Price** | $40.00 1 Seat Per Month | $75.00 1 User Per Year | 

---
## Top Pros & Cons

### Sales Cookie

Pros:
- Customer Support (7 reviews)
- Ease of Use (6 reviews)

Cons:
- Learning Curve (2 reviews)
- Implementation Challenges (1 reviews)

### Salesforce Spiff

Pros:
- Ease of Use (90 reviews)
- Real-time Tracking (63 reviews)

Cons:
- Learning Curve (46 reviews)
- Complexity (39 reviews)

---
## Ratings Comparison
| Rating | Sales Cookie | Salesforce Spiff | 
|---|---|---|
  | **Meets Requirements** | 9.7 (50 reviews) | 9.3 (2213 reviews) | 
  | **Ease of Use** | 9.7 (51 reviews) | 9.3 (2289 reviews) | 
  | **Ease of Setup** | 9.6 (27 reviews) | 8.0 (340 reviews) | 
  | **Ease of Admin** | 9.7 (26 reviews) | 8.5 (198 reviews) | 
  | **Quality of Support** | 9.8 (48 reviews) | 9.3 (1593 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (24 reviews) | 9.1 (193 reviews) | 
  | **Product Direction (% positive)** | 8.3 (49 reviews) | 8.8 (2064 reviews) | 

---
## Pricing

### Sales Cookie

#### Entry-Level Pricing

Plan: Business

Price: $40.00 1 Seat Per Month

Key Features:
- 24/7 AI Assistants Commission Dashboards Leader Dashboards Inquiry Management Plan Terms & Conditions Survey Announcements Gamification Manager Approval AI Plan Designer AI Plan Editor Native Sync/Connections with multiple CRMs, Inventory, Billing and ERP Platforms Multi-Currency Adjustments & Overrides Clawbacks Team Management Audit Logs Security Controls Commissions Reporting Revenue Analytics

[Browse all 2 editions](https://www.g2.com/products/sales-cookie/pricing)

#### Free Trial

Yes

### Salesforce Spiff

#### Entry-Level Pricing

Plan: Salesforce Spiff

Price: $75.00 1 User Per Year

Description: Empower sellers with real-time visibility into incentive pay to motivate peak performance.

Key Features:
- Build and manage plans with ease
- Automate complex workflows
- Ensure audit readiness

[Learn more about Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Sales Compensation

| Product | Score | Reviews |
|---|---|---|
| **Sales Cookie** | 9.6/10 | 37 |
| **Salesforce Spiff** | 8.7/10 | 1867 |

#### Sales Rep Portal

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Commission Estimator** | 9.8 (25 reviews) | 9.2 (1473 reviews) | 
| **Dispute Management** | 9.7 (29 reviews) | 8.5 (914 reviews) | 
| **Compensation Statements** | 9.8 (32 reviews) | 9.2 (1604 reviews) | 
| **Plan Documents and Agreements** | 9.8 (28 reviews) | 8.8 (955 reviews) | 
| **Individual and Team Performance Reports** | 9.7 (30 reviews) | 8.8 (1096 reviews) | 
| **Mobile User Support** | 9.5 (22 reviews) | 8.4 (808 reviews) | 

#### Management Portal

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Sales Org Performance Reports** | 9.9 (24 reviews) | 8.7 (778 reviews) | 
| **Monitor Sales Rep Performance** | 9.7 (22 reviews) | 8.9 (916 reviews) | 
| **Territory Assignments/Management** | 9.4 (17 reviews) | 8.5 (619 reviews) | 
| **Quota Assignments/Management** | 9.9 (27 reviews) | 8.9 (931 reviews) | 
| **Commission splits and overrides** | 9.9 (25 reviews) | 9.0 (1044 reviews) | 
| **Workflow and Approvals** | 8.9 (11 reviews) | 8.8 (723 reviews) | 
| **Budgeting** | 9.2 (11 reviews) | 8.4 (536 reviews) | 

#### Administration

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Adjustments/Dispute Resolution** | 9.5 (29 reviews) | 8.7 (801 reviews) | 
| **Comp Modeling - Ease of Admin** | 9.4 (24 reviews) | 8.7 (767 reviews) | 
| **Comp Modeling - Design Flexibility** | 9.9 (26 reviews) | 8.8 (769 reviews) | 
| **Comp Statement Calculation and Distribution** | 9.9 (31 reviews) | 8.9 (1007 reviews) | 
| **Reports and Dashboards** | 9.8 (31 reviews) | 9.0 (1195 reviews) | 
| **Sales Hierarchy Management** | 9.5 (22 reviews) | 8.6 (740 reviews) | 

#### Platform

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **CRM Integration** | 9.6 (13 reviews) | 8.9 (596 reviews) | 
| **Financial Integration** | 9.4 (8 reviews) | 8.5 (438 reviews) | 
| **HCM/HRIS Integration** | 8.7 (5 reviews) | 8.2 (384 reviews) | 
| **Customization** | 9.5 (11 reviews) | 8.4 (474 reviews) | 
| **APIs** | 9.4 (8 reviews) | 8.5 (429 reviews) | 
| **Internationalization** | 8.8 (7 reviews) | 8.6 (436 reviews) | 
| **Performance and Reliability** | 9.8 (21 reviews) | 9.1 (752 reviews) | 

#### Agentic AI - Sales Compensation

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | 8.3 (61 reviews) | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Sales Cookie** | N/A | N/A |
| **Salesforce Spiff** | N/A | N/A |

#### Competition

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Competition Templates** | Not enough data | Not enough data | 
| **Custom Competitions** | Not enough data | Not enough data | 
| **Team Competitions** | Not enough data | Not enough data | 
| **Simultaneous Competitions** | Not enough data | Not enough data | 
| **Competition Adjustments** | Not enough data | Not enough data | 
| **Awards and Incentives** | Not enough data | Not enough data | 

#### Agentic AI - Sales Gamification

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Social Collaboration Integration** | Not enough data | Not enough data | 
| **TV Streaming** | Not enough data | Not enough data | 

#### Platform

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Enterprise Scalability** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

#### Employee Features

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **User Profiles** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Sales Cookie** | 9.7/10 | 24 |
| **Salesforce Spiff** | 8.6/10 | 422 |

#### Agentic AI - Sales Performance Management

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (26 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (26 reviews) | 

#### Incentives

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Badges** | 9.8 (8 reviews) | 8.6 (189 reviews) | 
| **Triggers** | 9.7 (5 reviews) | 8.5 (188 reviews) ✓ Verified | 
| **Commission Calculator** | 9.9 (20 reviews) ✓ Verified | 9.3 (342 reviews) ✓ Verified | 
| **Leaderboards** | 9.7 (11 reviews) ✓ Verified | 8.8 (204 reviews) | 

#### Personalization

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Profiles** | 9.7 (19 reviews) | 8.9 (255 reviews) | 
| **Custom Reports** | 9.7 (13 reviews) ✓ Verified | 8.6 (226 reviews) ✓ Verified | 
| **Dashboards** | 9.8 (23 reviews) ✓ Verified | 9.0 (298 reviews) ✓ Verified | 
| **Goal Setting** | 9.8 (21 reviews) ✓ Verified | 8.9 (227 reviews) ✓ Verified | 

#### Administrative

| Feature | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Integration** | 9.4 (11 reviews) ✓ Verified | 8.9 (247 reviews) ✓ Verified | 
| **Employee Structure** | 9.9 (15 reviews) ✓ Verified | 8.8 (224 reviews) ✓ Verified | 
| **Behavior Monitoring** | 9.7 (6 reviews) | 8.5 (194 reviews) | 

---
## Categories
**Shared Categories (2):** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Sales Cookie (1):** [Sales Gamification Software](https://www.g2.com/categories/sales-gamification)



---
## Reviewer Demographics

### By Company Size

| Segment | Sales Cookie | Salesforce Spiff | 
|---|---|---|
| **Small-Business** | 74.2% | 8.2% | 
| **Mid-Market** | 25.8% | 72.3% | 
| **Enterprise** | 0% | 19.6% | 

### By Industry

#### Sales Cookie

- **Computer Software:** 17.7%
- **Medical Devices:** 14.5%
- **Information Technology and Services:** 8.1%
- **Civic & Social Organization:** 6.5%
- **Health, Wellness and Fitness:** 6.5%
- **Marketing and Advertising:** 4.8%
- **Apparel & Fashion:** 3.2%
- **Retail:** 3.2%
- **Construction:** 3.2%
- **Consumer Services:** 3.2%
- **Other:** 29.0%

#### Salesforce Spiff

- **Computer Software:** 40.3%
- **Information Technology and Services:** 15.9%
- **Financial Services:** 4.9%
- **Marketing and Advertising:** 3.7%
- **Telecommunications:** 2.4%
- **Hospital & Health Care:** 2.1%
- **Computer & Network Security:** 1.8%
- **Accounting:** 1.6%
- **E-Learning:** 1.6%
- **Internet:** 1.4%
- **Other:** 24.2%

---
## Alternatives

### Alternatives to Sales Cookie

- [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) — 4.7/5 stars (3488 reviews)
- [QuotaPath](https://www.g2.com/products/quotapath/reviews) — 4.7/5 stars (299 reviews)
- [Performio](https://www.g2.com/products/performio/reviews) — 4.4/5 stars (1014 reviews)
- [Xactly](https://www.g2.com/products/xactly/reviews) — 4.2/5 stars (1095 reviews)
- [Varicent](https://www.g2.com/products/varicent-varicent/reviews) — 4.5/5 stars (599 reviews)
- [Everstage](https://www.g2.com/products/everstage/reviews) — 4.8/5 stars (2049 reviews)
- [Hoopla](https://www.g2.com/products/hoopla/reviews) — 4.2/5 stars (330 reviews)
- [SalesScreen](https://www.g2.com/products/salesscreen/reviews) — 4.7/5 stars (486 reviews)
- [Visdum](https://www.g2.com/products/visdum/reviews) — 4.8/5 stars (645 reviews)
- [Vanillasoft](https://www.g2.com/products/vanillasoft/reviews) — 4.5/5 stars (650 reviews)

### Alternatives to Salesforce Spiff

- [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) — 4.7/5 stars (3488 reviews)
- [Xactly](https://www.g2.com/products/xactly/reviews) — 4.2/5 stars (1095 reviews)
- [Performio](https://www.g2.com/products/performio/reviews) — 4.4/5 stars (1014 reviews)
- [Varicent](https://www.g2.com/products/varicent-varicent/reviews) — 4.5/5 stars (599 reviews)
- [QuotaPath](https://www.g2.com/products/quotapath/reviews) — 4.7/5 stars (299 reviews)
- [SAP SuccessFactors Incentive Management (formerly SAP Commissions)](https://www.g2.com/products/sap-successfactors-incentive-management-formerly-sap-commissions/reviews) — 4.1/5 stars (190 reviews)
- [Everstage](https://www.g2.com/products/everstage/reviews) — 4.8/5 stars (2049 reviews)
- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (458 reviews)
- [Qobra](https://www.g2.com/products/qobra/reviews) — 4.8/5 stars (1071 reviews)
- [Zynwork](https://www.g2.com/products/elevatehq-zynwork/reviews) — 4.7/5 stars (239 reviews)

---
## Top Discussions

### Sales Cookie

- Title: [Is There Any Setup Fee?](https://www.g2.com/discussions/setup-94fd5aa8-fc5c-4056-9809-065f3b89bffd) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [Which Systems Do You Integrate With?](https://www.g2.com/discussions/setup-df6d7a95-c81c-48d6-b306-597981554cda) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We include native integration with systems such as QuickBooks Online, HubSpot, SalesForce, Dynamics CRM, PayPal, etc. We also support integration with other..."
- Title: [Which Types of Sales Commission Plans Do You Support?](https://www.g2.com/discussions/supported-plans) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We support the most complex incentive plans - those with tiers, formulas, dynamic quotas, recoverable draws, etc. Our team is happy to help you configure..."

### Salesforce Spiff

- Title: [Can commission rates be adjusted based on the overachievement of quotas and accelerators?](https://www.g2.com/discussions/34230-can-commission-rates-be-adjusted-based-on-the-overachievement-of-quotas-and-accelerators) — 2 comments, 1 upvote
  > **Top comment:** "Thanks Kevin for your question! There are many ways you can do it in Spiff depending on each use case but most of our customers either use tables with lower..."
- Title: [What is the difference between a spiff and a commission?](https://www.g2.com/discussions/what-is-the-difference-between-a-spiff-and-a-commission) — 1 comment
  > **Top comment:** "A "Spiff" is a reward (monetary, a gift/prize) to induce/inspire sales behavior that is usually time-bound and short in duration for a SPECIFIC..."
- Title: [What is a spiff program?](https://www.g2.com/discussions/what-is-a-spiff-program) — 1 comment
  > **Top comment:** "Spiffs are additional commissions and incentives for achieving specific short term sales goals or quotas. "
- Title: [When will the mobile app get fixed?](https://www.g2.com/discussions/when-will-the-mobile-app-get-fixed) — 1 comment, 1 upvote
  > **Top comment:** "Hi Paul, the mobile app should be functioning correctly but if you are experiencing issues, please contact your customer success manager or support@spiff.com."
- Title: [Why do you guys actually provide other than basic accounting of commissions?](https://www.g2.com/discussions/41430-why-do-you-guys-actually-provide-other-than-basic-accounting-of-commissions) — 1 comment
  > **Top comment:** "Accounting outsourcing is all about saving money. When a company gets the services of an external accountant, they do not have to bear the high costs of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sales-cookie-vs-salesforce-spiff)