Sales Cookie Reviews & Product Details

I really like this application because it gives us a versatile solution in our sales programs, allowing us to connect with each of our payment systems with just a few clicks.

I really liked working with your technical support team since every time we generated an error, we got professional and quick answers using email and they have always been ready and ready to jump and make video calls.

This system offers a compensation system, which is still complex, Sales Cookie adapts to your business. Allowing you to advance to the digital era and leaving behind the obsolescence of sales processes. Thanks to this powerful tool we have great expectations of growth and expansion.

Thanks to Sales Cookie we have been able to get rid of the complexity of the manual processes, which cause so many headaches. Sales cookie has a very friendly interface that makes us quite satisfied when using them.

The interface is easy to use and you can easily export the statements to Excel for a detailed review. I also like the layout of the interface because it is quite logical and the performance is excellent. Review collected by and hosted on G2.com.

Something that I do not like is that this system does not bring a way to customize the main board, nor does it let in the logos of the company or the theme with the respective color that distinguishes our company. However, this was reported to the technical support team and they are working on a solution for it. Review collected by and hosted on G2.com.

Almost no training required. The application is fast and visually intuitive. It's easy to create plans and run them through calculations. We're no longer using spreadsheets to manage sales commissions. Sales Cookie avoids hidden Excel formulas, accidental data deletion, revisions, lack of visibility, etc. The software is on demand and they add features every month. It's a great time saver and it makes it easier to see sales goals and progression. In my previous company we had spreadsheets with 5 different tabs. The new dashboard is so much better! We also use Microsoft Power BI reports quite a bit. Review collected by and hosted on G2.com.

There are 2 things you need to know. One of them is that you will likely need to filter sales transactions to paid. This is called a query in their "language" which then needs to be applied to incentive plans. The other is that they offer a free service for doing the plan creation for you. It makes more sense to have them do it and then explain it to you than trying to do it yourself. Review collected by and hosted on G2.com.

The personal dashboard helps me track my commissions (current and past). I can easily export a list of deals assigned to me and review my progress towards quota attainment. Also like the fact that I can submit requests using the app (beats sending emails to finance). The dashboard is a significant improvement over the confusing commission statements we used to receive via email. Review collected by and hosted on G2.com.

Displayed commission statements are quite clear, but I wish there was a more detailed breakdown of how commissions were calculated (ex: exact formulas used). Review collected by and hosted on G2.com.

Before Sales Cookie, I used to receive a spreadsheet with all my commissions just before the end of the month. So I had no information on how I was doing commission-wise all this time. I also had to check everything was correct which took quite a bit of time (and request help from Finance to make corrections). With Sales Cookie, I can check where I'm at in regards to commissions any time. I am also able to send requests for corrections using the app. It's a easier to understand where my commissions came from because I can export the data, etc. Finally, I use my cell to view commissions and the app works well for this use case. Review collected by and hosted on G2.com.

An internet or 4G connection is 100% necessary to review commissions from a cellphone. There is no offline app mode which would help when there is a lack of connectivity. It would be great if you could add this feature. Also I would really like to be able to add "widgets" to my dashboard such as reminders, notes, etc. Review collected by and hosted on G2.com.

Commissions can be a real nightmare. Sales Cookie makes it possible to manage them and make sure sales reps get paid correct commissions. We like the interface, the flexibility (e.g., using aliases to credit opportunities is very convenient), the "system alerts", and the user dashboards. Review collected by and hosted on G2.com.

There is no support for retroactive clawbacks. They explained issues associated with those, but this would be a nice addition to the suite. Review collected by and hosted on G2.com.

Here are the main pros of Sales Cookie:

- Automate calculation of sales commissions

- It's easy to change comp plans

- Enable reps to view goals and their commissions

- Ensure correct payment of commissions

- Detailed audit log Review collected by and hosted on G2.com.

In a perfect world, the software would not be stand-alone but fully integrated within CRM solutions. Sales Cookie has connectors to different business apps, but it's still a standalone app. Review collected by and hosted on G2.com.

Here are the main pros:

- Pricing is great at $19 per user (negligible for having correct commissions)

- Good support - they were able to create our commission plans for us

- Easy to work with - they added a small feature for us Review collected by and hosted on G2.com.

So far I haven't found anything I don't like - we had one request regarding the catalog but they addressed it. Review collected by and hosted on G2.com.

Our sales commissions were fairly disorganized. We had draws which we handled manually. We also had different versions of Excel spreadsheets so it was hard to keep track of things.

We were able to use Sales Cookie to get rid of the complexity and manual handling. The application is very user-friendly and we were very satisfied. Review collected by and hosted on G2.com.

I haven't found any significant downside except for the fact that when you create a new "workspace", you start all over again and re-enter your plans. Review collected by and hosted on G2.com.

The solution is very versatile. We were able to connect our CRM systems with just a few clicks. The team was great to work with - fast responses via email and always ready to jump on a call. Our comp plan is a bit complicated but they were able to model it. More importantly, we've left the stone age of sales commissions as we were using spreadsheets. Now we have a powerful tool with a lot of capabilities and great dashboards. Review collected by and hosted on G2.com.

You still have to go through them to create a comp plan. There is a wizard, but realistically you need help configuring plans as it's not exactly DYI material. Review collected by and hosted on G2.com.

As a health-related startup, we don't have a lot of time to spend to manage sales commissions. We reached out to Sales Cookie because they are local and they were able to automate our sales commissions in a day. We described how we wanted our team to be compensated and with their guidance, we were able to create a model for us. We can easily change the model as time goes. The interface is very intuitive. Review collected by and hosted on G2.com.

All the conversations we had were screen share / conference calls - an in-person meeting could have been easier since we are local. Review collected by and hosted on G2.com.