G2 reviewers report that CaptivateIQ excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Sales Cookie. Users appreciate its ability to automate complex commission processes, making it easier to understand and utilize the tool effectively.
Users say that Sales Cookie shines in customer support, with many praising the responsiveness of the support team. Reviewers highlight that their inquiries are addressed quickly, which enhances the overall experience of managing commissions.
According to verified reviews, CaptivateIQ is noted for its intuitive onboarding process, allowing users to implement complicated scenarios without needing external consultants. This ease of setup is a major advantage for teams looking to streamline their commission management.
Reviewers mention that while Sales Cookie has a slightly higher star rating, its overall user base is much smaller, which may limit the breadth of feedback and feature requests compared to CaptivateIQ's extensive user community.
G2 reviewers highlight that CaptivateIQ offers robust features like quick access to core metrics and streamlined home screens, which help users stay informed without digging through complex data. This focus on usability is a key strength for daily operations.
Users report that while Sales Cookie is praised for its cost efficiency and ease of use, it may not offer the same level of advanced features as CaptivateIQ, which could be a consideration for businesses with more complex commission structures.
Pricing
Entry-Level Pricing
CaptivateIQ
No pricing available
Sales Cookie
No pricing available
Free Trial
CaptivateIQ
No trial information available
Sales Cookie
Free Trial is available
Ratings
Meets Requirements
9.5
2,538
9.7
48
Ease of Use
9.5
2,568
9.7
49
Ease of Setup
8.8
650
9.6
25
Ease of Admin
8.7
243
9.7
26
Quality of Support
9.5
1,860
9.8
46
Has the product been a good partner in doing business?
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 Comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Which Types of Sales Commission Plans Do You Support?
1 Comment
Official Response from Sales Cookie
We support the most complex incentive plans - those with tiers, formulas, dynamic quotas, recoverable draws, etc. Our team is happy to help you configure...Read more
Which Systems Do You Integrate With?
1 Comment
Official Response from Sales Cookie
We include native integration with systems such as QuickBooks Online, HubSpot, SalesForce, Dynamics CRM, PayPal, etc. We also support integration with other...Read more
Is There Any Setup Fee?
1 Comment
Official Response from Sales Cookie
There is no setup fee to get started. In terms of configuration fee, for customers with 10+ users, we will configure your first plan for free. Additional...Read more
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