Sales Cookie Reviews & Product Details

- Run easily different commission scheme

- Lots of control feature

- Configured for multi-currency

- Great software, able to manage everything

- Multi currencies

- Responsive team Review collected by and hosted on G2.com.

So far we don't face any problem or stuck because always there is Team ready to help. Review collected by and hosted on G2.com.

Sales Cookie saves our organization a tremendous amount of time. It is extremely flexible and very easy to use. The sales and technical staff have been very knowledgeable and responsive. It has made calculating, auditing and submitting commissions a breeze in comparison to our old method. Review collected by and hosted on G2.com.

Although Sales Cookie provides a good view for individual reps, it would be nice to have some sorting options within the web tool. Currently you have to download the data and create pivot tables to see granular breakdowns. Review collected by and hosted on G2.com.

If you are experiencing some "issues" with sales commissions, Sales Cookie is definitely worth a look. We are very happy with our experience overall and return on investment. The main problem with sales commissions is that calculating them manually makes it virtually impossible to get them right. This means considerable time wasted making constant adjustments, investigating missing deals, or dealing with angry reps like me!

Sales Cookie eliminates all manual calculations while providing detailed audits and logs. It's like automatically generating all user commission spreadsheets with just a few clicks. A key decision point for us was pricing. The solution is very affordable compared to other vendors. Will they send a team of 5 consultants to your HQ? They won't, but they will really help you getting setup and configure plans for you, making the solution very affordable. Review collected by and hosted on G2.com.

They should consider adding a consulting + training package for customers with a large budget, or for customers who need help beyond configuring their plans. Review collected by and hosted on G2.com.

Sales Cookie has out-of-the-box functionality covering almost all business needs regarding sales commissions. The user interface is quite intuitive. It is optimized for easy navigation. After some minimal training, administrators can become power users. The application is quite fast. Web dialogs load almost instantly. The application seems to be updated quite frequently to add new capabilities (especially connectors) or to make them features easier to use. The structured nature of entities within Sales Cookie helps admins form a clear mental model of compensation and use its features. In addition, sales reps gain useful visibility into plans and sales commissions. They can navigate commission-related information without training. Review collected by and hosted on G2.com.

You have to configure the application to do what you want to do (not the other way round). This sometimes requires finding the best way to do things as different options are possible (ex: creating territory-based plan vs. crediting managers for territories). Review collected by and hosted on G2.com.

I am responsible for calculating sales commissions in my organization. This was taking about 10 hours every week. Even though it's possible to calculate commissions manually AND accurately, the main issue was the constant need for adjustments (ex: a deal did not go through, refund, etc.). As a result, we had to re-issue commissions frequently, and over time it became unmanageable to track everything.

Using Sales Cookie, we're now able to automate the entire process, but we can still make changes to commissions if needed. There is a very convenient "activity center" in app where we can see all the changes made by anyone to comp plans, commissions, etc. I also like the different roles provided by the application because management of some plans can be delegated so specific managers.

Finally our sales team is happy with their online statement. This is much better than before as we had to repeat sending spreadsheets to every rep. Review collected by and hosted on G2.com.

I wish they had a way to take any Excel spreadsheet and auto-convert to one of the incentive plans. The process required first analyzing and documenting our sales commission process (probably a good think but it took some time as our commissions are quite complicated). Review collected by and hosted on G2.com.

We discovered Sales Cookie at a sales conference and deployed it within a week! The main advantage of the solution is visibility on commissions. Our team can see how they are performing vs. targets, what their commission will look like, and crediting of deals. So far commissions have been correct. Our finance team can also run reports to check everything is correct. What this means is that for the first time in months we're now getting paid our commissions on time which wasn't the case before. Overall this type of solution makes a lot of sense and we wish we had learned this type of software existed much earlier. Review collected by and hosted on G2.com.

It's difficult to know if Sales Cookie is really better than other solutions on the market because you need to invest some time in configuration, etc. So you can't explore too many solutions. Regardless, the price is affordable and we like the look-and-feel and visibility. Review collected by and hosted on G2.com.

Here are some pros I really like:

- My team can view their progress / commissions real-time

- I no longer need to print or email commission spreadsheets

- It's easy to make announcements about new incentives, goals, etc.

- My team sees Sales Cookie as a major perk and uses the application daily

- I've seen a reduction in disputes regarding payouts Review collected by and hosted on G2.com.

Here are some cons I have identified:

- The application is web-based (not a desktop app)

- They only support a few payroll systems Review collected by and hosted on G2.com.

The solution is easy to use and well organized. It's also quite flexible which was important as our plans are a bit complicated. Running calculations is quite easy as well, you just need to select the plan and period. The best part however is their service. We want to thank Sarah for modeling our plans as they were not easy. She did a good job listening to our requests and making configuration changes. We're very happy with our current setup and calculation accuracy and speed. Review collected by and hosted on G2.com.

I would like to see chat integrated in the application so that there is no need to call or open a ticket. Review collected by and hosted on G2.com.

1. Being able to automate transfers from different systems. It finds the "delta" so no need to re-upload the same thing.

2. The initial setup is easy. They help you get setup by configuring many things for you.

3. The Support is very responsive and knowledgeable based on their years of experience.

4. It brings transparency in regards to the "numbers" of each rep.

5. Once the plans are verified, it just becomes a habit to run calculations and get results.

6. Looks great on mobile devices. Review collected by and hosted on G2.com.

1. Making adjustments is a bit tricky. You have to know where to go.

2. For some plans, you have to get creative and use some hacks.

3. If you give them bad data or a wrong description of incentives, you will have issues. Review collected by and hosted on G2.com.

Sales Cookie has enabled our entire sales team to reduce processing time for commissions. We virtually have no errors now. Our sales team not only loves the increased confidence in their payments, but they also love the interface and the real-time aspect. We greatly really appreciate the fact that they have built logic to detect double-payment of commissions, as well as alerts when a transaction cannot be credited. The different integrations are great. We're getting a friendly solution with all the features of an enterprise sales commission management solution at a great price. Also the web interface is fast - no waiting time. Most calculations are instant! Review collected by and hosted on G2.com.

There is some learning curve to understand all the concepts. The most tricky one is about crediting - you have to match between sales transactions and users. This uses something called "aliases" on users which is unique to Sales Cookie. Review collected by and hosted on G2.com.