Sales Cookie Reviews & Product Details

As a sales manager, I'm on the receiving end of any complaint about commissions such as incorrect amounts, incorrect crediting, etc. Sales Cookie has made my life a lot easier by simplifying the way my team is paid commissions.

The interface is easy to use and you can easily export statements to Excel for detailed review. I also like how the interface is laid out as it's quite logical and performance is great. Review collected by and hosted on G2.com.

There should be a way to customize dashboards using company logos and color theme. You can add "announcements" but they fall a bit short in terms of customizing dashboards. Review collected by and hosted on G2.com.

We used to handle commissions manually. Our sales commissions are quite complex so we had errors. Also often my team and agents were not paid on time. We're now able to calculate commissions very easily even though our structure is quite complicated. Review collected by and hosted on G2.com.

It takes some time to understand the concepts. Watching a few videos helps quite a bit. Review collected by and hosted on G2.com.

Our team was calculating commissions manually (with some errors). Sales Cookie allowed us to easily automate the entire process. They let you configure commission plans using many variables and the interface is easy to use. Review collected by and hosted on G2.com.

We would have liked an on-premise solution. Also, the subscription is monthly (we would have liked a discount for a yearly subscription). Review collected by and hosted on G2.com.

Sales Cookie is cloud-based and has allowed us to eliminate our very complicated in-house calculation implementation. We can now go to an interface and easily make changes to plans based on what the VP of sales wants to do. Before we actually had to change code to make this work. Review collected by and hosted on G2.com.

The trial is only 2 weeks but it takes time to learn / experiment with different features. I would have liked a 1 month trial. Review collected by and hosted on G2.com.

Our sales team is finally getting paid the right sales commissions without any "delay". The ability to see commissions online from a smartphone is great. I'm able to download a list of transactions and can easily check that I am paid the right amount. The reports are also great and I use them frequently. I can also see where I'm at in regards to the pipeline. Review collected by and hosted on G2.com.

I need to login to see my sales rep commission dashboard. With a native phone app, this would not be needed. Review collected by and hosted on G2.com.

Sarah was very easy to work with. She created our incentive plans within the app and everything worked as expected. Our plan is a bit complicated as we have different tiers for new vs. existing clients, but the app handles this well. Review collected by and hosted on G2.com.

There is no way to bulk-edit users. You have to manually edit each user, one at a time. Also, to see some alerts, you sometimes have to refresh the page. Review collected by and hosted on G2.com.

SalesCookie.com has given us confidence that calculated commissions are correct and auditable. In the past, we had to rely on a lot of manual checks to verify Google spreadsheet. Also, the reporting is great, especially if you are a Microsoft shop. Review collected by and hosted on G2.com.

I wish the Power BI reporting was embedded within the web application. This would mean not having to launch a separate application. Review collected by and hosted on G2.com.

It used to take us 2 weeks to calculate commissions, generate spreadsheets, fix mistakes, explain calculations, etc. Now we can execute all compensation in a matter of hours. Review collected by and hosted on G2.com.

For advanced or custom reports, you have to step out and use Power PI. It would be nice if this could be embedded in the app. Review collected by and hosted on G2.com.

Pros:

- It's cloud based and the app is easy and fast

- You can create all types of incentive plans

- Calculations are accurate and easy to understand Review collected by and hosted on G2.com.

Cons:

- No ability to bulk delete calculations

- Free trial is limited to a 14 day period Review collected by and hosted on G2.com.