--- title: Ruddr Professional Services Automation Reviews meta_title: 'Ruddr Professional Services Automation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 340 reviews by the users' company size, role or industry to find out how Ruddr Professional Services Automation works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 340 scale: '5' date_modified: '2026-06-24' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Ruddr Professional Services Automation Reviews **Vendor:** Ruddr **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 340 ## About Ruddr Professional Services Automation Ruddr is an AI-native Professional Services Automation (PSA) platform that helps professional services organizations manage project delivery, resource planning, financial operations, and business performance in a single system. The platform is designed for consulting firms, agencies, IT services companies, and other project-based organizations with 20 to 2,000 billable employees. Our software supports the full professional services lifecycle, including client management, project planning, budgeting, task management, resource allocation, time and expense tracking, invoicing, revenue recognition, forecasting, utilization tracking, gross margin analysis, and KPI reporting. The platform also supports more than 150 global currencies, making it suitable for firms operating across multiple regions, subsidiaries, and distributed teams. Ruddr Intelligence, the platform’s embedded AI functionality, enables users to analyze operational data, generate reports and visualizations, answer business questions, and identify trends using natural language prompts. Teams can use AI-powered workflows to reduce manual reporting, improve visibility into project and financial performance, and support faster operational decision-making. Users can also create downloadable custom reports and generate data visualizations for executive reporting and planning. Ruddr is designed to provide enterprise-level functionality with an intuitive user experience and flexible deployment options for growing and established services organizations that need operational visibility, financial oversight, and scalable project management capabilities. Key capabilities include: - Project management, budgeting, forecasting, and resource management - Time tracking, expense management, invoicing, and revenue recognition - AI-powered reporting, analytics, and operational insights through Ruddr Intelligence - Support for multi-currency operations and global professional services teams - Flexible subscription options with monthly or annual billing and free licenses for non-billable users ## Ruddr Professional Services Automation Pros & Cons **What users like:** - Users value the **ease of use** of Ruddr, noting its quick deployment and intuitive interface for effortless management. (38 reviews) - Users value the **efficient time tracking** features of Ruddr, enhancing project management and team productivity seamlessly. (25 reviews) - Users love the **intuitive interface** of Ruddr, making project management and resource allocation effortless and efficient. (20 reviews) - Users enjoy the **clean and intuitive user interface** of Ruddr, enhancing project management and time tracking efficiency. (16 reviews) - Users commend the **excellent customer support** from Ruddr, ensuring quick responses to any questions or issues. (15 reviews) - Users value the **responsive and feature-rich interface** of Ruddr PSA, enhancing productivity with efficient reporting and tracking tools. (15 reviews) - Users praise the **quick usability and comprehensive functionality** of Ruddr, especially for time tracking and reporting. (15 reviews) - Time-saving (15 reviews) - Project Management (14 reviews) - Implementation Ease (13 reviews) **What users dislike:** - Users desire improved **report customization** options in Ruddr, highlighting limitations in filtering and exporting data. (12 reviews) - Users find **missing features** in Ruddr, leading to inefficiencies and complications in managing tasks and time entries. (11 reviews) - Users note the **limited features** of Ruddr, indicating some functionalities could be more helpful with enhancements. (10 reviews) - Users find the **learning curve challenging** , particularly during initial setup and when navigating advanced features. (9 reviews) - Users find the **limited customization** of reports and dashboards in Ruddr frustrating for project management and invoicing. (7 reviews) - Users find **reporting challenging** due to limited customization and missing essential comparison features in Ruddr’s interface. (6 reviews) - Steep Learning Curve (6 reviews) - Users face **time tracking issues** due to the inability to copy previous rows and challenges in finding reports. (6 reviews) - Access Limitations (5 reviews) - Inadequate Reporting (4 reviews) ## Ruddr Professional Services Automation Reviews ### 1. Intuitive Time Logging and Clear Reporting for Better Team Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Keila G. | PM/QA, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Ruddr Professional Services Automation?** The platform makes time logging straightforward, with an intuitive flow for users who need to track their work hours. It also supports project and task administration by linking logged time to specific activities. The reporting options help visualize productivity and resource allocation, making it easier to understand where time is being spent. In addition, multiple users can log and manage time within the same environment, which improves transparency across the team. **What do you dislike about Ruddr Professional Services Automation?** As an online platform, its performance depends heavily on network quality. While the interface is intuitive, new users may still benefit from brief onboarding to fully take advantage of all the features. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helps address several operational challenges in professional services by bringing time tracking, project visibility, and resource management into one place. It removes much of the friction that comes with manual spreadsheets and scattered tools, making it far easier to maintain accurate records of both billable and non-billable hours. The platform also strengthens accountability and transparency across the team, since everyone logs time in a consistent, standardized way. In our experience, this has helped us streamline reporting, get a clearer view of workload distribution, and make more informed decisions around project planning and capacity. Overall, Ruddr has reduced administrative overhead, improved the accuracy of time reporting, and provided clearer insight into how our time is being used—benefiting productivity and operational efficiency. **Official Response from Marina Pagliari:** > We appreciate you sharing your experience, Keila! It’s wonderful to hear Ruddr has helped bring greater visibility, consistency, and clarity to your team’s work. ### 2. Ruddr Centralizes Project Planning, Time Tracking, and Billing Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Amahle M. | Technical Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Ruddr Professional Services Automation?** We use Ruddr Professional Services Automation to manage and streamline our professional services operations from project planning through billing. The platform helps our team track billable time, allocate resources, manage project budgets, and monitor overall project performance in one centralized system. **What do you dislike about Ruddr Professional Services Automation?** While Ruddr Professional Services Automation is generally easy to use, there are a few areas that could be improved. One limitation is the level of customization available in some parts of the platform. Organizations with complex workflows may find that certain configurations or custom reporting options are somewhat limited compared to more mature PSA too **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Our team primarily relies on Ruddr for time tracking, project management, and resource planning. It gives us clear visibility into team utilization, project timelines, and revenue forecasts, which helps ensure projects stay on budget and resources are used effectively. The built-in reporting and dashboards also make it easier to monitor key metrics such as billable hours, margins, and overall project profitability. **Official Response from Marina Pagliari:** > It’s great to hear Ruddr is supporting your team with project planning, time tracking, and billing in one centralized place. We appreciate you sharing your experience and feedback with us, Amahle! ### 3. Easy Reporting plus QuickBooks Online Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Wankel G. | Fractional Finance Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Ruddr Professional Services Automation?** I like how it produces different report that I had to build in my past job that uses a different project management software. It also integrates with Quickbooks online so that invoices feed automatically. It is also easy to use. I started using this without any training at all. Learning curve is very easy. **What do you dislike about Ruddr Professional Services Automation?** Currently it won't do percentage of completion revenue recognition as well I want it to. There are workarounds but I'd rather have the solution built-in the software itself. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It avoids duplication of work so that I don't have to prepare Quickbooks invoices from scratch. Ruddr invoices feed to Quickbooks automatically. There are so many reports available that it avoids me having to build them in Excel. I'm having fun creating custom reports too. **Official Response from Marina Pagliari:** > It’s great to hear Ruddr has helped simplify reporting and reduce manual work for you, Wankel. We also appreciate you sharing your feedback and taking the time to leave a review! ### 4. Straightforward, User-Friendly Time Tracking That Makes Logging Hours Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil I. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Ruddr Professional Services Automation?** It’s a convenient platform for logging our hours. It’s easy to manage and simple to enter time, and the best part is that we can copy last week’s row to add hours quickly. Overall, it feels straightforward to use, and the UI looks pretty good and user-friendly. **What do you dislike about Ruddr Professional Services Automation?** I haven’t found any real downsides to Ruddr yet. The only parts that felt least helpful for me were the reporting and “my tasks” options, mainly because I haven’t used them. Other than that, everything I have used so far has been quite good. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** In our case, Ruddr is used mostly for time tracking, and it provides an easy, time-saving way to add hours instead of relying on manual entries. The best part for me is being able to copy last week’s time entries, which makes filling out the timesheet much faster. Ruddr’s professional services automation also works well, it sends automated reminders to complete timesheets, and the auto-submit automation is quite good too. It actually helped me once when I logged my hours but forgot to submit, Ruddr auto-submitted the timesheet for me. **Official Response from Marina Pagliari:** > Thank you for sharing your experience, Nikhil. It’s great to hear that Ruddr has made logging time quick and straightforward for your team. We’re glad the platform has helped simplify timesheet entry and appreciate you taking the time to leave a review. ### 5. Efficient, User-Friendly with Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Katie P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Ruddr Professional Services Automation?** I really like how simple the interface of Ruddr Professional Services Automation is. It was so easy to understand that what was supposed to take weeks actually took just a couple of days. Multiple people in our organization who were testing the software knew how to navigate the system quickly. The interface is really clean and simple enough where nothing is confusing, and all of the data is connected in a way that makes it very intuitive and clickable. **What do you dislike about Ruddr Professional Services Automation?** There are definitely areas that I wish were a little more detailed, specifically the reporting. Even though the reports they have out of the box are all great, there are specific reports that we're interested in about utilization per person against specific clients. Our workaround is going to be an API in some sort of day data visualizer. But, ideally, there would be a report builder in Ruddr where I wouldn't have to go off platform to create something custom. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr Professional Services Automation streamlined lengthy invoicing processes, handling billing exceptions and nuances efficiently. It supports time tracking and simplifies project configuration, enhancing business operations with ease. **Official Response from Marina Pagliari:** > Katie, it’s great to hear how quickly your team adapted and found the interface intuitive. We really appreciate you taking the time to share your feedback, it helps us better understand our customers’ needs and continuously improve the experience. ### 6. Modern and Cost-Effective PSA with Powerful Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Tommy R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2026 **What do you like best about Ruddr Professional Services Automation?** I find the service revenue forecasting and gross margin tracking features of Ruddr Professional Services Automation extremely valuable as it allows me to get a sense of profitability before closing the books. The system's reporting is really helpful, providing several ways to look at how the business is going and what contributes to our success. Switching to Ruddr from our previous tool was a great move because it's modern, cost-effective, easier to use, and more functional for our business. The initial setup went well through the use of Ruddr's Migration Services, which was a positive experience. **What do you dislike about Ruddr Professional Services Automation?** I'm looking forward to having expense report management integrated into QuickBooks. We hear it is coming in Q1 2026, and we are excited about it. After that, all of our key needs will be met. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr Professional Services Automation helps manage service client time, provides real-time performance reporting, and offers gross margin forecasting, allowing me to identify issues with clients and assess business success. It's more functional and cost-effective than our previous tool, improving profitability management. **Official Response from Marina Pagliari:** > Thanks for your review, Tommy! We really appreciate you sharing how the platform helps you gain a clearer view of profitability before closing the books — feedback like this reassures us that we’re on the right track in supporting our customers. ### 7. User-Friendly Resource Allocation, But Lacks Some Basic Features **Rating:** 3.5/5.0 stars **Reviewed by:** Maisie F. | Client Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Ruddr Professional Services Automation?** The best thing about Ruddr is that the resource allocation section is super user friendly and easy to use. It is really easy to drag and drop and easy to get people to learn how to use it. **What do you dislike about Ruddr Professional Services Automation?** The thing I most dislike is that I feel some basic functionality is missing which can make more work than needed. For example, there is no bulk deletion of tasks - a simple checkbox would be great (Similar to what they have on the time entry one). I also don't think that the project management element of the platform is as user friendly as I would like to use it. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** The main problem that Ruddr is solving is our resource management. Previously we were using a spreadsheet to do all resourcing which was open to human error and mistakes. Each team also did reousrcing differently which was a nightmare. With Ruddr, there is a uniform process and we can actually trust the data that we are getting from the platform. In doing this, it saves time across the agency and creates multiple efficiencies across the agency too! **Official Response from Marina Pagliari:** > Hi Maisie! It’s great to hear that the resource allocation experience has made adoption easier for your team and helped you move away from spreadsheets toward a more consistent and reliable process! Your feedback on other areas of the platform is extremely helpful and gives us valuable context as we continue to improve the experience for you and your team. Thanks so much for taking the time to share your feedback with us! ### 8. Keep It Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Ruddr Professional Services Automation?** With a market oversaturated it can be difficult finding the right professional service platform. There is nothing that comes close to the simplicity and straightforward approach as Ruddr. The platform is easy to use, streamlined, and structured in a way that best suits my business needs. **What do you dislike about Ruddr Professional Services Automation?** Ruddr is continually improving while offering great support and taking in customer feedback. Have a wish list item? Just ask. They are happy to consider your feedback and assist. I'm happy to have found Ruddr years ago and have continued using it ever since. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Managing budgets, time, costs, and expenses is a necessity but should not be a burden. Ruddr makes it easy with minimal effort allowing my focus as a business owner to be spent on productivity. **Official Response from Marina Pagliari:** > Thanks for your review, Nicolas! We’re glad to hear that Ruddr’s straightforward approach stands out in a crowded market and that its structure aligns well with how you run your business. We really appreciate you taking the time to share your experience. ### 9. Convenient, Flexible Timesheets That Save Time and Simplify Budget Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Jaswanth B. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Ruddr Professional Services Automation?** It’s very convenient and flexible to use. For example, we can copy last week’s timesheets and paste them, which saves a lot of effort. It also makes it easy to track the budget. **What do you dislike about Ruddr Professional Services Automation?** For beginners, it can be a little complex, since they need some prior training to use it properly, especially during the initial setup. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** We can easily track our budget through the timesheets filled out by employees. Since doing this manually takes a lot of effort and time, I feel this app has efficiently solved that problem. **Official Response from Marina Pagliari:** > It’s great to hear that Ruddr is supporting your team’s day-to-day work and making things more efficient, Jaswanth. Thanks for sharing your thoughts and experience with us. ### 10. Right-Sized, Efficient, and Highly Recommended PSA Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk L. **Reviewed Date:** December 21, 2025 **What do you like best about Ruddr Professional Services Automation?** I find project setup is easier than our previous system. I appreciate the quick responses from Ruddr when we have questions or problems. Time entry is pretty quick, and I like how the SSO with M365 works very well. Our previous system was painful to log into, and with Ruddr's integration with our M365 accounts, accessing it is much easier and quicker. The initial setup was very easy, QuickBooks integration was very easy, and integration with Salesforce was a little involved but not bad at all. Migration took some effort but was better than expected. **What do you dislike about Ruddr Professional Services Automation?** PTO approval is lacking (need to pre-approve, not when submitting a timesheet). Expense integration with QuickBooks is missing but coming soon, I believe. I'm still new at creating reports, but our previous system had a report builder. Ruddr lets me save filters as a report, but that only goes so far. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** I use Ruddr Professional Services Automation for easy time entry, tracking project gross margins, and simplifying invoicing. It makes project setup easier and provides quick support when needed. **Official Response from Marina Pagliari:** > Thanks so much for your review, Kirk! We’re glad to hear that getting started with Ruddr was straightforward and that our team was able to support you along the way. We truly appreciate you taking the time to share your experience. ### 11. Ruddr is good platform to analyze things and to check your performance. **Rating:** 5.0/5.0 stars **Reviewed by:** Rishabh S. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about Ruddr Professional Services Automation?** What I really like about Ruddr’s attendance management system is how easy it makes everything. It’s super user-friendly, and you can track attendance, hours, and time off without any hassle. I love that it’s automated, so there’s no need to worry about manual updates or errors. Plus, it connects perfectly with project tracking and billing, which keeps everything in sync. It’s one of those tools that just quietly makes daily work smoother and more organized. **What do you dislike about Ruddr Professional Services Automation?** I think Ruddr’s automation system is great overall, but there are a few things that could be better. Some of the advanced features take a bit of time to figure out, and a few parts of the interface could be more intuitive. I’d also love to see more flexibility with reports and integrations. Sometimes, small bugs or slowdowns pop up after updates, but they’re usually fixed fast. It’s a solid tool that just has room to grow in a few areas. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It really helps take the hassle out of managing time, attendance, and projects. Before, tracking everything manually was messy and time-consuming. Now, everything’s in one place with time entries, attendance, billing, and project updates which makes things so much easier. The automation saves a ton of time, and the insights from reports help us plan resources better. Overall, it’s made our team more efficient and a lot less stressed. **Official Response from Rob Patten:** > Thank you for your review! ### 12. Clear, Fast Platform That Brings Complex Services into Focus **Rating:** 5.0/5.0 stars **Reviewed by:** Alex K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Ruddr Professional Services Automation?** A clear, fast platform that helps bring a complex services business into focus. **What do you dislike about Ruddr Professional Services Automation?** Mapping projects into QB, Expensify, and similar tools can be tedious and time-consuming. It would also be great to have better user integration with G Suite. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It helps drive better resource utilization and provides a clear understanding of gaps in future project commitments. **Official Response from Marina Pagliari:** > Thanks for taking the time to share your experience, Alex. We’re glad to hear Ruddr is helping bring clarity to your business, and we appreciate your thoughtful feedback as well. ### 13. Easy, Intuitive Tool with Multiple Uses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Ruddr Professional Services Automation?** It is easy and intuitive to use. It does not overcomplicate things and support articles are easy to use. **What do you dislike about Ruddr Professional Services Automation?** The reporting on time spent in a project is a little too basic. More options to drill down and see detail in the UI vs exporting to excel would be nice. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helps us solve project burndown and provide better future estimates for projects and better resourcing. ### 14. Easy Timesheet Tracking and Report Generation **Rating:** 5.0/5.0 stars **Reviewed by:** Yuri P. | Software Developer/Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Ruddr Professional Services Automation?** Its easy to track timesheets and generate reports **What do you dislike about Ruddr Professional Services Automation?** The tool meets all my needs in a simple way. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Simplified time tracking between projects, and especially report generation. **Official Response from Marina Pagliari:** > It’s great to hear Ruddr has made time tracking and reporting easier for you, Yuri! We appreciate you taking the time to share your experience. ### 15. Timekeeping Works, but In-App Change Requests Are Missing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Ruddr Professional Services Automation?** I don't really use it other than the time keeping feature. The features I use work, but since I am only an internal employing I am probably not maximizing the utilization of the features. **What do you dislike about Ruddr Professional Services Automation?** It doesn't allow me to request changes within the app to my superviser, I have to talk to them outside of the application **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Time keeping, and only timekeeping. ### 16. Easy-to-Use Timesheets with Handy Copy-Paste for Weekly Entries **Rating:** 4.5/5.0 stars **Reviewed by:** akash k. | Machine Learning Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Ruddr Professional Services Automation?** It is very easy to use, we can copy past week time sheets and use for current week time sheet. **What do you dislike about Ruddr Professional Services Automation?** There aren’t any major things I dislike, but for beginners it can be a little confusing to use at first. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr Professional Services Automation helps solve issues in resource planning, time tracking, and billing by centralizing project and financial data. It benefits us with better utilization visibility, accurate billing, and improved project profitability insights. **Official Response from Marina Pagliari:** > Thanks for taking the time to share how Ruddr is supporting your resource planning and billing visibility. It’s great to hear that Ruddr’s functionalities are making weekly time entries easier for you, Akash. ### 17. Just what we were looking for! **Rating:** 4.5/5.0 stars **Reviewed by:** Lomé K. | Head of People Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Ruddr Professional Services Automation?** User friendly interface, reporting capability is amazing, value for money, great customer service and support (especially with onboarding of employees). We loved that the system included capability addressing pipeline management, project management, resource planning and so much more. As a consulting company, Ruddr fits our business model like a glove and it is clear that Ruddr really understands our type of business and has created software that solves for our unique problems and challenges. Number of features compared to price was excellent compared to other systems we considered. **What do you dislike about Ruddr Professional Services Automation?** The only thing we wish Ruddr had: - leave management - capability to create quotes or proposals from the system - integration with Outlook Calendars **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It is helping us solve the following problems: - what does our resource capacity look like and how can we plan more appropriately to optimize our profit and resource allocation. - where are we over-servicing and losing profit? - how do we track time, expenses and costs per project to determine which projects are successful and how do we optimize such projects going forward. - having multiple reporting options available at our finger tips to help us better manage our business. **Official Response from Marina Pagliari:** > We’re glad to hear that Ruddr has been a great fit for your team, Lomé. It’s great that the project management and reporting features are supporting your workflow. Thanks for the feedback on leave management and calendar integration - we really appreciate you taking the time to share your thoughts with us. ### 18. Exceptional Onboarding Experience with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jo S. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Ruddr Professional Services Automation?** Onboarding process was thorough and Jason went above and beyond to assist in our implementation. The best onboarding process I have ever experienced. **What do you dislike about Ruddr Professional Services Automation?** Would be good to great your own custom reports. I think that functionality is coming in the pipeline. Also we have experienced some issues syncing invoices to Xero with customer data being overridden. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Allowing project managers full visibility into the profitability of their projects allowing teams to course correct in order to come in within budget and maintain gross profit margins. Also assisting in automation of revenue recognition calculations. **Official Response from Marina Pagliari:** > Hi Jo, Thank you for your feedback. We’re glad to hear that the onboarding experience was thorough and that Jason was able to effectively support your implementation. We appreciate your input regarding custom reporting and the Xero invoice sync, as this helps inform our ongoing product improvements. It’s also great to see Ruddr supporting greater visibility into project profitability and revenue recognition. Thank you for taking the time to share your experience. ### 19. Easy to Use—Copying Last Week’s Timesheet Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** SAI TEJA S. | Data Engineer Trainee, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Ruddr Professional Services Automation?** It’s very easy to use we can copy last week’s timesheet to update the current week, which significantly reduces effort. **What do you dislike about Ruddr Professional Services Automation?** The initial setup may be challenging for beginners and first-time users. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr simplifies timesheet management by allowing us to copy previous weeks’ entries into the current week. This reduces repetitive manual work, saves time, and improves efficiency for the team. **Official Response from Marina Pagliari:** > Thanks for your review, Sai Teja. It’s great to hear that Ruddr is helping you save time and reduce repetitive effort for your team. We appreciate your note about the initial setup, feedback like that is valuable for us as we continue refining the experience for new users. ### 20. Easy to Implement and Use - great features! **Rating:** 5.0/5.0 stars **Reviewed by:** Marie R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Ruddr Professional Services Automation?** It gives us everything we need to track time and invoice our customers. It's easy to train new people for our growing company. We get cool new features as the toolset grows. Support is very responsive, helpful, and friendly. So excited about the latest Expense report features on mobile app! I've been using it for 4 years and still love it and very happy with my decision. It was easy to implement myself. **What do you dislike about Ruddr Professional Services Automation?** The reporting is still developing although you can download all of the information that you need and work with it in excel. The filters are great to help narrow down what you need and there are customer definable tags to help slice and dice but would love to have a few more features to make it really robust. The reporting continues to get better with each release (saved reports, scheduled reports, yay!) but the one thing that is frustrating is that the columns continually change as more fields are added (new fields are a good thing) and this makes repeatable automated editing impossible. **Recommendations to others considering Ruddr Professional Services Automation:** It's more powerful than it first appears because it's so easy to use and the interface looks so simple and clean - but once you dig into how to meet your requirements, you'll see how really flexible it can be. Ruddr's commitment to keeping it clean and intuitive ensures that it won't get clunky over time like other tools that I've used in my 20+ years running professional services teams. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Management visibility into timesheets without needing a strict hierarchy or reporting to see across the team. Resource allocations for clear view to team capacity. These 2 elements allow us to ensure we are maximizing our profitability while keeping an eye on employee workload/balance. Invoicing ease has been great. Customers are impressed once they understand they have access to pdfs and can download the time detail if invoice is configured to include it. **Official Response from Rob Patten:** > Hi Marie and thanks so much for your detailed review. I have passed this along to the team. We have a lot of enhancements, features, and integrations planned for the future! ### 21. Comprehensive capability at a reasonable price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Ruddr Professional Services Automation?** After conducting a comprehensive review of Professional Services Automation software, I found Ruddr to strike the perfect balance between capability and affordability. Ruddr offers nearly all of the advanced features provided by higher-priced “enterprise” products—and in some cases, it delivers even more. The platform is intuitive and easy to use, with excellent shortcut options for consultants entering timesheets across multiple projects or in repetitive time-entry scenarios. It also provides strong support for a variety of project engagement models and billing methods. Our team of 50+ consultants uses Ruddr almost daily, with all activity—across both client projects and internal work—captured seamlessly. Implementation was straightforward. Historical data was migrated without the need for paid consulting services, and integration with our accounting system was simple to configure. The system has fully met our invoicing requirements, including credit note integration. Support has been consistently friendly, responsive, and a pleasure to work with. Importantly, the Ruddr team has welcomed our product improvement suggestions, and we’ve already seen several of these incorporated into the platform. **What do you dislike about Ruddr Professional Services Automation?** There is not a lot to dislike, there are however a few features that I think could be included in future releases: - The ability to create custom fields on key objects (e.g. Members and Projects) - Report customisation - Allow for more complex filtering criteria with saved filters - Ability to delegate user management without providing full administrator access **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr enables us to effectively manage resources across multiple client engagements, helping to prevent consultant allocation conflicts and capacity shortfalls. It offers robust project budget tracking, with a level of detail that aligns seamlessly with project complexity. In addition, Ruddr gives project managers clear visibility into invoicing, reducing the risk of revenue leakage. **Official Response from Marina Pagliari:** > We really appreciate you sharing such a detailed review and perspective on your experience with Ruddr. It’s great to hear that the platform has supported your team’s projects and streamlined your work across engagements. Your comments about customization, reporting, and user management are very insightful, they help us better understand how different teams are using the platform! ### 22. Streamlined Execution and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Ruddr Professional Services Automation?** We've been using Ruddr for over a year now, and it has become an indispensable part of our consulting practice. From project tracking and reporting to time entry and invoicing, the platform has helped us streamline operations, improve visibility, and save countless hours of manual effort. The interface is intuitive, the features and documentation are very robust (which made it easy to customize the platform for our business), the integrations have reduced duplicate data entry across information systems, and everything feels purpose-built for a consulting business like ours. What really sets Ruddr apart, though, is their exceptional customer service. Their support and engineering teams are responsive, knowledgeable, and genuinely committed to helping us succeed. Every question or request has been met with a fast, thoughtful response—often going above and beyond our expectations. We have especially appreciated Ruddr's willingness to accept feature requests AND deliver on them. One time they turned around a request in less than 12 hours! Ruddr is very easy to use both as an administrator and as a user and has made a tangible impact on our efficiency. Highly recommended for any consulting firm looking to scale operations and improve internal processes quickly and with confidence. **What do you dislike about Ruddr Professional Services Automation?** Nothing comes to mind. Any recommendations we had have either already been addressed or are in queue! **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** As a small business, we needed to prioritize automation and efficiency—without sacrificing visibility into our operations. Ruddr has delivered on that need, allowing us to focus more of our time and energy on growing other areas of the business. Its pricing is also very flexible and economical. **Official Response from Marina Pagliari:** > Thank you for taking the time to share such a detailed review. It’s great to hear that Ruddr has become an important part of your consulting operations and that both the platform and our team have supported your work effectively. We appreciate your thoughtful comments about your experience, insights like these help us better understand how Ruddr supports growing consulting businesses. ### 23. Easy implementation, user friendly and helps increasing efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Christian D. | Senior Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Ruddr Professional Services Automation?** It's very user friendly and logically set up which reduced training for users a lot. Ruddr's implementation team did a great job explaining all features and integrations and made the implementation very efficient and easy (four weeks from kick off to go live). Since our go live four months ago, important additional integrations were added (Rippling and HubSpot) and the support team was always available to support the implementation of the integrations. **What do you dislike about Ruddr Professional Services Automation?** There is nothing to really dislike, but some room for improvement: Dashboards are set and not (yet) customizable Report filters should allow to exclude data Report columns should be customizable too (downloads of some reports show a lot more data then the report in Ruddr) **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Time Tracking: easier use (forward tracking) Automation/resource management: replaced huge excel files for roster management and resources planning Project Cost Management: increased transparency for profitability, utilization etc in a mouse click **Official Response from Marina Pagliari:** > It’s great to hear that implementation went smoothly and that Ruddr’s setup and integrations have supported your team’s work effectively. We’re proud to have an implementation team that’s highly regarded by our clients and known for achieving such a fast implementation. Thank you as well for sharing your thoughts on dashboards and reporting options, Christian. We truly appreciate your feedback! ### 24. Ruddr feels purpose built for how modern consulting firms should operate. **Rating:** 5.0/5.0 stars **Reviewed by:** Jon I. | Partner, Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Ruddr Professional Services Automation?** Ruddr makes the idea of a project flexible enough to fit how your business actually operates. You can tailor each project with billing models like time and materials, fixed-fee, retainers, or custom milestones—whatever fits the engagement. It also offers deep visibility into performance and resource effectiveness, helping you understand where time is going, how teams are delivering, and whether you’re hitting financial targets. **What do you dislike about Ruddr Professional Services Automation?** One area I’d like to understand better is how the analytics are calculated some of the metrics and visualizations could use a bit more context or explanation. That said, it’s possible I haven’t fully explored the documentation or configuration options yet, so this might be more of a user issue than a product gap. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helps consulting firms gain real-time visibility into how projects are performing, both financially and operationally. It makes it easier to catch issues early, stay on top of budgets, and understand where projects stand without relying on manual tracking. It also simplifies time tracking and connects it directly to cost, revenue, and margin giving you a clearer picture of profitability across your portfolio. It also addresses the challenge of aligning how work is delivered with how it’s billed. With support for time and materials, fixed-fee, retainers, and custom billing structures, Ruddr adapts to a variety of engagement types. On top of that, it helps improve resource utilization by showing how effectively team members are being used, which roles are over capacity, and where there’s room to optimize. **Official Response from Marina Pagliari:** > Hi Jon, great to hear that Ruddr’s flexibility and project structure options have been working well for your team! Regarding your question about analytics and metric calculations, there are tooltips throughout the platform that provide context on how specific metrics are derived. You can also find more detailed information in our documentation at help.ruddr.io. If you’d like to explore these topics further, our Compass eBook (ruddr.com/compass/book) offers additional insights into performance metrics and reporting best practices. Thanks for your thoughtful review and for being a part of our community. ### 25. Exceptional tool for the price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Ruddr Professional Services Automation?** Ruddr is extremely cost effective and provides a robust offering of features for invoicing, expensing, project management, and allocations. For a small business, it's critical to have cost effective tools as we grow, and Ruddr has been a game changer for us. Customer service is top notch, and the CEO himself is passionate about providing a great service and is wonderful to work with. I use it every day at work, and it integrates with other platforms easily. **What do you dislike about Ruddr Professional Services Automation?** Some of the features have limitations that make them unhelpful - e.g. an automatic report can be set up to run at specified intervals, but you can't pick the time range that you want the report to have. However, the limitations are understandable and Ruddr always works on improving their features if they're not immediately available. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr solves having data decentralized; the all-in-one gives a clear picture of our revenue, project management, and timekeeping. **Official Response from Marina Pagliari:** > Thank you for sharing your experience with Ruddr. It’s good to hear that implementation went smoothly and that the platform has been easy for your team to adopt. We value your perspective on permissions and user management, as these insights help us better understand how teams organize their work in Ruddr. ### 26. Fast, User-Friendly Tool with Great Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Adriano M. | Manager, Strategy & Innovation, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Ruddr Professional Services Automation?** The tool is responsive, quick, and easy to use. It offers the key functionality we need to run our business, and great reporting features that streamline providing insights to our leadership team. **What do you dislike about Ruddr Professional Services Automation?** The reports are a bit restrictive, and it would be nice to be able to write our own reports against the data. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Visibility into our portfolio of projects was hampering our ability to plan resource allocations and expansion accurately. By moving into Ruddr, the unification of our timesheets and having those flow straight into our project health reports, we have more visibility and more ability to plan intelligently for our future. **Official Response from Marina Pagliari:** > We appreciate you sharing your experience with Ruddr, Adriano. It’s good to hear that the platform has been easy to use and supports your team’s reporting needs. Your feedback on report flexibility is valuable to us. Thank you for taking the time to provide those insights! ### 27. Great experience with our time tracking and budget management **Rating:** 5.0/5.0 stars **Reviewed by:** Allan d. | Senior recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Ruddr Professional Services Automation?** Evrything I really like how intuitive and user-friendly Ruddr is. The time tracking and budget management features are seamless, making it easy to keep projects on track without extra effort." **What do you dislike about Ruddr Professional Services Automation?** While Ruddr is great overall, I think there's room for improvement in reporting customization. It would be helpful to have more flexibility in filtering and exporting data to suit different project needs. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helps us solve key challenges around time tracking, project visibility, and budget control. By streamlining these processes, it saves us time, reduces manual errors, and gives us better insights into project performance and team utilization. **Official Response from Marina Pagliari:** > Thanks for your review, Allan. It’s good to know that the time tracking and budget management features have been useful for your team. We appreciate your feedback on reporting customization — it’s helpful to understand where additional flexibility could make a difference in your workflow. ### 28. Ruddr Makes it Easy for IT Consulting Portfolios **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan U. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Ruddr Professional Services Automation?** Super easy deployment and intuitiveness. Sales and support staff were great! **What do you dislike about Ruddr Professional Services Automation?** Lack of designing our own reports that export via PDF for invoicing purposes **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helped us centralize and streamline our professional services operations. It solves challenges we previously had with tracking utilization, project profitability, and resource allocation across multiple engagements. **Official Response from Marina Pagliari:** > It’s great to hear that deployment was smooth and that our sales and support teams made a positive impression. Your note about report design and exporting is really useful feedback, we always value insights that show how teams are using Ruddr in their daily work. Thank you for taking the time to share your experience, Jordan! ### 29. Project Manager Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Ruddr Professional Services Automation?** Love the quick usability and functionality - great with time tracking and ease of use. The variety of reports and filtering I can do against users has been useful. As well the time auditing and ability to add File and RYGs is awesome!!! **What do you dislike about Ruddr Professional Services Automation?** As a Project Manager, we have monthly budgets or work with T&Ms but those T&M's don't always have a budget. But if we want to use the multiple views/budget they can be a bit tricky to get accurate due to how our projects run. As well - for invoicing I understand why it is setup the way it is for Project Details regarding billing type etc. -- but we have had some of our users generate the projects and put the wrong billing type or the Client Address will change in the middle of a project (not often, more of edge cases) but being unable to change once time is either locked or invoice is applied has caused issues with updating reports. One thing that would be great to add would be a Reject Time but Resubmit Approval option without having to unsubmit timesheet - and to note could be user error but Rejecting approvals doesn't actually alter the time billed on projects -- which causes confusion when doing Status reports. And a Save & New Time Entry button would be great similar to how projects have the save & Create New Task button Finally, maybe an option to add automatic reminders to submit timesheets, or track when certain users haven't submitted for the week -- there is auditing, but I mean just a user name and submitted or unsubmitted time sheet view, not all their individual entires **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Solving time tracking and quicker status reporting can be done, as well as tracking our client projects at a simpler level **Official Response from Marina Pagliari:** > Thank you for taking the time to share your thoughtful feedback — we truly appreciate it. We're glad to hear that you’ve enjoyed the usability, reporting features, and overall functionality of Ruddr. We also value your suggestions and observations, as they help us identify opportunities to keep improving the experience for project managers and teams. Thanks again for being part of the Ruddr community and for helping us make the platform even better over time. ### 30. Ruddr Transformed How We Track Time, Projects, and Profitability! **Rating:** 5.0/5.0 stars **Reviewed by:** Sang L. | Manager, Modern Work, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Ruddr Professional Services Automation?** Ruddr has completely streamlined how our consulting team manages projects, resources, and time tracking. The interface is clean and intuitive, making it easy for consultants and managers alike to track time, view utilization, and monitor profitability in real time. **What do you dislike about Ruddr Professional Services Automation?** There’s very little to dislike. If anything, we’d love to see more customizable invoices & reporting, and advanced dashboard features to further tailor analytics to our internal KPIs. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Now we can easily track utilization, project margins, and billable hours **Official Response from Marina Pagliari:** > Thanks so much for your review, Sang! We’re thrilled to hear that Ruddr has helped streamline how your team manages projects and tracks profitability. We appreciate your feedback about customizable invoices and reporting, it’s helpful for us to understand what’s most valuable for your team. ### 31. Best PSA for SMBs that I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** TL S. | VP Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2025 **What do you like best about Ruddr Professional Services Automation?** Being able to connect and set allocations via the API; the amount of reporting data available; the UX and ease of time submission **What do you dislike about Ruddr Professional Services Automation?** I would like to see more configurable available for reporting and for sending customized reminder emails (for notifications, late time, project kickoffs, etc.) **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Giving the company insight into margin and profitability, as well as upcoming opportunities. It saves a lot of manual steps and make the process feel much faster. **Official Response from Marina Pagliari:** > It’s encouraging to hear that the API connectivity, time submission, and reporting capabilities are working well for your team. Your comments on configurability and notifications are appreciated, they give us useful context on how different teams operate within Ruddr. Thank you for your review, TL. ### 32. Smooth project management with powerful time tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Ruddr Professional Services Automation?** Ruddr's intuitive time tracking and project budgeting features make it easy to monitor tasks and resources in real time. The UI is clean and user-friendly, and integration with other platforms like Slack and QuickBooks is seamless. Reporting is also clear and customizable, which helps in client billing and internal reviews. **What do you dislike about Ruddr Professional Services Automation?** Occasional syncing delays with external tools can cause minor disruptions. Additionally, the mobile app lacks some features found in the desktop version, which limits flexibility for users on the go. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helps streamline our project and resource management by providing clear visibility into time tracking, project budgets, and team utilization. Before using Ruddr, we struggled with scattered spreadsheets and manual tracking, which led to billing errors and missed deadlines. Now, we’re able to manage multiple clients more efficiently, forecast workload accurately, and improve profitability through better insights. **Official Response from Marina Pagliari:** > Thank you for taking the time to share your feedback with us! We're always happy to hear that Ruddr’s project management, time tracking, and reporting features have helped simplify workflows and improve visibility across your projects. We also appreciate your constructive notes regarding syncing and mobile functionality. ### 33. Very happy customer after 2 years **Rating:** 5.0/5.0 stars **Reviewed by:** Dan V. | Managing Partner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Ruddr Professional Services Automation?** We implemented Ruddr in 2023. I have used two other competitive applications over the years and this is my favorite of the three by far. Implementation was much simpler. The application did not require lengthy customization before we could use it. We quickly integrated it in with the rest of our tech stack. The application had the right feature set for our consulting services business such that we were able to quickly fit it into our process. It is easy to use for our back office personnel as well as for our consultants that are managing their projects and billings with the application. We now rely on Ruddr as a mission critical app for our business. **What do you dislike about Ruddr Professional Services Automation?** We have zero complaints. The application works great and customer service has been great. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Our delivery team organizes all of their projects and tracks their time with Ruddr. Our back office uses it to manage invoicing. Our Finance team uses it to forecast our billings and costs. **Official Response from Marina Pagliari:** > Thank you for sharing your experience, Dan. It’s wonderful to hear that after two years, Ruddr continues to be a core part of your business — from project delivery to invoicing and forecasting. We’re glad the implementation process was smooth and that both your consulting and back-office teams find the platform easy to use and well integrated with your tech stack. ### 34. Ruddr has been amazing to keep track of my work hours and my team progress on multiple tasks. **Rating:** 5.0/5.0 stars **Reviewed by:** Yasmany G. | Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Ruddr Professional Services Automation?** Clean useful interface, very intuitive, options to generate and export reports of my working hours I can use for tracking pruposes. **What do you dislike about Ruddr Professional Services Automation?** Finding the reports tab took me a long time, a friend had to guide me to it, I was keeping records one timesheet at the time, maybe a small quick tips popup from time to time could show the potential. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Keeping track of my working hours across multiple projects in a single interface. **Official Response from Marina Pagliari:** > Thanks for your review, Yasmany. It’s great to know that Ruddr’s interface and reporting tools have helped you manage your work hours and team progress more efficiently. Your note about the Reports tab is appreciated, feedback like that helps us understand where a bit more guidance or visibility can make the experience even smoother! ### 35. Ruddr **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Ruddr Professional Services Automation?** We run a consulting business with ~50 staff. We outgrew our existing time and project management system, we were supplementing system capabilty with excel, Power BI, and manual processes outside of the system which prompted us to look for a system that could do everything we needed both operationally and enable us to make data driven decisions to drive the business forward. It was obvious when we tested Ruddr that it was built by professional services people for professional services people. The system is intuitive, easy to use, and has all features that our business required. We were able to retire our Power BI reporting and manual forecasting and allocation tools and undertake all those activities within Ruddr. We now have financial data, utilisation, focasting, and work allocations all in Ruddr, which enables faster and better decision making. Our team uses Ruddr daily, the team was able to switch systems and transition to Ruddr with little to no disruption to our business operations. Our data migration during implementation was well supported and accurate and responsive trouble shooting was provided throughout the process. Ruddr's implementation support was excellent, their sales team, implementation team, and customer success teams were all great to work with, readily available (even with an international time difference) and solutions focused. **What do you dislike about Ruddr Professional Services Automation?** There is a small trade-off between the amount of data available and the visualisation of data in the system, however if I had to choose between visualisation and the data available through Ruddr, I would choose Ruddr every time. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr has enabled us to systemise all of our manual management processes, it really does provide us with a single solution for managing service delivery, financial management, and business planning. **Official Response from Marina Pagliari:** > Thanks for taking the time to share such detailed feedback. It’s good to know that consolidating reporting, forecasting, and resource management in Ruddr has helped simplify your operations and decision-making. We’re also glad the implementation process and data migration went smoothly for your team. ### 36. Easy, Intuitive and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Vishnu A. | Director - Technology Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Ruddr Professional Services Automation?** Easy to use, Good Features, Many out of box reports, Dashboard to monitor project health **What do you dislike about Ruddr Professional Services Automation?** Could not find a report for comparing budget to actuals. We have a variance report, but having forecasted past and future allocations and actual time spent in both hours and dollars is one of the most important feature missing. Also if we can have dash board view by Client and project, it would really help. Right now it is available only by Project. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** 1. Quick and easy time entry 2. Easy resource allocation management with different allocation choices 3. Good reports 4. Nice allocation views to view companywide allocations **Official Response from Marina Pagliari:** > Thanks for your review, Vishnu. It’s great to hear that Ruddr’s ease of use, out-of-the-box reports, and dashboard features have been valuable for tracking project health and managing resources efficiently. We’re glad the platform has supported quick time entry and flexible allocation views across your organization. ### 37. Best PSA software **Rating:** 5.0/5.0 stars **Reviewed by:** Derek B. | Vice President of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Ruddr Professional Services Automation?** Super modern and intuitive UX and UI. Everything just makes sense and it it's not trying to be something it's not. **What do you dislike about Ruddr Professional Services Automation?** Nothing at this time, I'm sure other systems could be seen as more robust but that also comes with performance hits and costs. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Smart resourcing by not just availability but skillet. Integration with QuickBooks means we only create an invoice once. Project health reports that are very visible. **Official Response from Marina Pagliari:** > Thank you, Derek! It’s great to know that features like smart resourcing, QuickBooks integration, and project health reports are helping streamline your processes and improve visibility. We truly appreciate your trust in Ruddr and your recognition of our focus on simplicity and performance. Your feedback keeps us motivated to continue refining the platform and delivering even more value to teams like yours. ### 38. Ruddr accelerates growth for PS firms **Rating:** 5.0/5.0 stars **Reviewed by:** Derek M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2025 **What do you like best about Ruddr Professional Services Automation?** Ruddr is an extremely powerful PS tool with a feature rich footprint. One of the best parts about the technology is the ease of implementation. We were up and running in a couple days and seeing immediate value. **What do you dislike about Ruddr Professional Services Automation?** Nothing noteworthy. We are excited to see the product continue to evolve and add new integrations. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Giving us the visibility to the health of the business on a daily basis is allowing us to make faster and better informed decisions on how we manage the work across our team and understand our capacity needs. The financial reporting and forecasting has been a game changer. **Official Response from Marina Pagliari:** > Thanks for your review, Derek. It’s great to hear that Ruddr’s quick implementation and reporting capabilities have helped your team gain clearer visibility into business performance and make faster decisions. We appreciate you mentioning the platform’s breadth of features and are glad it’s delivering immediate value for your firm. ### 39. Simple, easy to use and excellent reporting capability! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly N. | Marketing Automation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Ruddr Professional Services Automation?** Quick adoption rate - it has a beautiful UI that is both easy to use and complex enough for when you need to get into the nitty gritty. **What do you dislike about Ruddr Professional Services Automation?** Some modifications to the UI, not unlike all other apps, are made to simplify the experience but end up removing a function you liked. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** As a consultant, it solves most of my problems as it pertains to tracking, billing, resource management and delegating tasks. **Official Response from Marina Pagliari:** > Thanks for your review, Kelly. It’s great to hear that Ruddr’s intuitive yet powerful interface has made it easy to adopt and still gives you the depth needed for detailed work. We’re glad Ruddr supports your consulting work across tracking, billing, and resource management. ### 40. An efficient and detailed application to capture employee time sheets and client billing per project **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda N. | Software Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Ruddr Professional Services Automation?** Ruddr offers the option to either enter the number of utilised hours or set a timer to calcuate time spent on a task, you can see allocated projects, roles and time expected to a project task. it offers detailed reports of captured time that can be exported to CSV, Excel and PDF. **What do you dislike about Ruddr Professional Services Automation?** I have had no issues so far, but a feature to integrate to platforms like devops to capture tasks and time set for it to calculate estimated project time, or automatically start the ruddr timer when that task is changed from new to active until closed would be helpful **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** On Ruddr, you can see allocated projects, roles and tasks that you can log time against, as well as client billing estimates depending on allocated time per project. This helps with time tracking to make sure work progress goes in a timely manner and estimating client/project billing. **Official Response from Marina Pagliari:** > Thanks for sharing your thoughts, Amanda. It’s great to hear that Ruddr’s detailed time tracking and export options to CSV, Excel, and PDF have been useful for managing project hours and billing. We also appreciate your suggestion about potential integration. It’s great to know Ruddr has been helping you keep projects! ### 41. Ease of use is everything **Rating:** 5.0/5.0 stars **Reviewed by:** Craig K. | Technical Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about Ruddr Professional Services Automation?** How easy it is to access and put in your hours. **What do you dislike about Ruddr Professional Services Automation?** I do not dislike anything at this point. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Quickly put in hours without needed to go through hoops and take away time. **Official Response from Marina Pagliari:** > Thank you for your review, Craig. We’re pleased to know that Ruddr’s ease of use has made a positive difference in how you and your team log time. It’s always great to hear when users find the platform simple and efficient for their day-to-day work. ### 42. Great tool for organizing time and tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Mejo J. | Sr Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Ruddr Professional Services Automation?** The tool is easy to use and has been a game changer in how we operate. The tool has made day-to-day operations and reporting very convenient, and we were able to consolidate tasks, thereby avoiding repetition. The support we received from Jason was also excellent. Highly Recommended. **What do you dislike about Ruddr Professional Services Automation?** Some role level matrix and customizations in future releases will definitely help. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Consolidating time tracking, allocations and resource management. **Official Response from Marina Pagliari:** > Thanks for your review, Mejo. It’s great to hear that Ruddr has simplified your team’s operations, making time tracking and reporting more efficient while helping to reduce repetitive tasks. We’re also delighted that Jason and the support team provided such a positive onboarding experience — feedback like yours reinforces the value of our customer success efforts. ### 43. Great for keeping track of engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle O. | Software Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Ruddr Professional Services Automation?** Simple and easy to use. Nice to keep track of each project. **What do you dislike about Ruddr Professional Services Automation?** Reporting could be better maybe have the ability to export. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Keeping track of multiple resources on a project. **Official Response from Marina Pagliari:** > Thanks for your review, Kyle! It’s good to hear that Ruddr’s simplicity and project tracking features have made it easier to manage multiple engagements. Your comment on reporting and export options is really helpful for us to understand how those tools can support your day-to-day work even better. ### 44. PSA tool that delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Phani T. | Chief Growth Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Ruddr Professional Services Automation?** Saves a ton of time and bring in efficiencies with Resource planning, management and timely billing.Easy to Adapt and onboard. **What do you dislike about Ruddr Professional Services Automation?** Additional roles to manage setup data will be very helpful **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** 1. Resource Planning and Allocations 2. Efficient Time entry 3. replaces older time systems and multiple spreadsheets 4. One place for all data required to run services 5. Reduced time to bill by 50% **Official Response from Marina Pagliari:** > Thank you for your review, Phani. It’s great to hear that Ruddr has made resource planning, time entry, and billing more efficient while offering a smooth onboarding experience. We’re glad the platform has helped you reduce billing time and boost overall productivity. It’s rewarding to know Ruddr is supporting your team’s results in such a meaningful way. ### 45. Streamline and easy reporting at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Sean L. | Vice President Logistics Growth Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Ruddr Professional Services Automation?** Reporting is easy to build and use and provides a lot of information quickly. **What do you dislike about Ruddr Professional Services Automation?** Still learning, so there a few things that I may not know yet. Trying to learn more, but having project estimated time show up is great, not being able to edit the time can be a challenge. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Better visibility in overall project burn rate and creating invoices quickly. **Official Response from Marina Pagliari:** > Thanks for your review, Sean. It’s great to hear that Ruddr’s reporting tools have made it easy to create and access detailed insights quickly. If you’re still getting familiar with some of the platform’s features, you might find the guides at help.ruddr.io useful, they cover reporting, time tracking, and project setup in depth. We’re glad Ruddr is helping improve visibility into project performance and streamline your invoicing! ### 46. Seamless experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nteboheng M. | Junior Software Developer/ Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Ruddr Professional Services Automation?** Ruddr has made it easier for me and my colleagues to submit our time sheets, I quite like the fact that you can copy the previous weeks time entries. Its easy to navigate and understand, it intergrates well with our projects and everyday tasks. The UI is easy to follow and its very user centric. We had an issue a couple months back and the customer support was effecient and assisted us in a timely manner thus enabling us to be able to carry on with our daily tasks. **What do you dislike about Ruddr Professional Services Automation?** I haven't really come up with any issues so far whenever I user Ruddr, it is such an improvement from the previous software we used. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Makes it easier for the company to track our time entries and billable hours. **Official Response from Marina Pagliari:** > Thanks for the review, Nteboheng. It’s great to hear that Ruddr’s intuitive interface and the ability to copy previous week’s time entries have made time tracking and submissions smoother for you and your colleagues. We’re also glad our support team could assist promptly when needed — ensuring your workflow stayed on track. Appreciate you taking the time to share how Ruddr continues to improve your team’s time and billing management. ### 47. Makes a bookkeeper happy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Ruddr Professional Services Automation?** I enjoy the integration with QBO, the invoices immediately synching , the visibility into unbilled items. As an admin, it's easy to review everyone's hours approve/reject. Onboarding a new resource is quick. **What do you dislike about Ruddr Professional Services Automation?** When making changes to old invoices and projects, there's a long process between deleting and publishing to QBO. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Timesheets Reporting Billing/invoicing **Official Response from Marina Pagliari:** > It’s great to hear that Ruddr’s integration with QuickBooks Online and visibility into unbilled items have made your workflow smoother. Thank you for your review! ### 48. Simple but powerful tool that exactly matches to the consulting business **Rating:** 4.0/5.0 stars **Reviewed by:** Ganesan J. | Country Head, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Ruddr Professional Services Automation?** Simple and sleek. The navigation and placing of filters, information availability are the best. **What do you dislike about Ruddr Professional Services Automation?** Download information sometimes gives more fields than required, Analytics or graph view would be very helpful for a senior management leaders. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr has been instrumental in optimizing resource utilization, project management, and financial forecasting. It has significantly improved profit margins, minimized revenue leakages, and enhanced workforce planning by providing real-time insights into resource allocation and project performance. The tool’s data-driven approach allows for better forecasting and decision-making, ensuring efficient operations and improved overall profitability. **Official Response from Marina Pagliari:** > Thank you for sharing your review, Ganesan. It’s great to hear that you find Ruddr’s interface simple to use and that the availability of information supports your team’s day-to-day management. Also, we appreciate you highlighting how the platform has helped optimize resource utilization and forecasting! ### 49. Technology is fantastic, but Ruddr team members are even better **Rating:** 5.0/5.0 stars **Reviewed by:** Austin O. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Ruddr Professional Services Automation?** First, Ruddr was the ONLY time tracking tool that we looked at that perfectly met our needs, and I'm not just saying that. We are a professional services organization that bills resources on T&M hourly basis for both contractors and full time employees. We had trouble finding a product that accomplished the dynamic engagements we found ourselves in, but also that provided a platform that was simple and easy to navigate by our consultants + our administrative staff, who use Ruddr now daily, to see the current progress week-by-week, semi-monthly, or even monthly for each of our projects. The most important part is that all of the products we reviewed would have racked us over the coals with per person pricing. Because Ruddr's product is so good, I would be willing to pay more for the product (please don't charge me more too soon), but for an initial plan + onboarding implementation support (that was fantastic, thank you Jason), the cost was extremely reasonable and we're ecstastic we made this choice. For reference, we were operating off google sheets before. No longer. Also, the tool easily integrates with Quickbooks, where we do our billing. **What do you dislike about Ruddr Professional Services Automation?** I dislike that the company doesn't have even more functionality outside of time tracking. If they have built a product this good, then I hope we can bring even more of our daily HR/Finance tasks internally with Ruddr, but the fact they are hyper focused on this particular area is why they have knocked it out of the park. Hope to see more in the future, but extremely happy with what we have! **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr allows us to onboard new clients and assign resources with extreme ease, and start to track our hours by project all in one screen. Easy for the consultant and for our administrative staff. **Official Response from Rob Patten:** > We greatly appreciate your review Austin! We are 100% in alignment with you that Ruddr can and should do more for our customers over time. We have plans for some really impactful new features over the months and years ahead! ### 50. Full-featured PSA With Simple Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Advisory CISO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Ruddr Professional Services Automation?** I love how full featured the product is while also maintaining a simple and intuitive interface. I'm able to be very flexible about how projects are created. For example, creating a project as time & material, flat-fee, or even monthly flat-fee with an hours budget are all possible. While the team is small, I expect Ruddr to scale with the business. Their customer service has always been very responsive and easy to reach. **What do you dislike about Ruddr Professional Services Automation?** There are two things that Ruddr could improve. 1. Integrations. There just aren't very many integrations available. For us, Quickbooks is the most important, but if we ever wanted to move from QB to a different accounting solution, it would be difficult due to the lack of other integrations. This is just an observation. For us, it's not even an annoyance at the moment. 2. Reselling products. It is possible to resell products (very common as a vCISO), but it is a bit wonky. We do it by creating new projects dedicated to the product being sold to the customer. It would be useful if this was a standalone feature with screens and reports specific to reselling. This is a feature that we measurably improve our workflow. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** We are a small cybersecurity and compliance consulting agency that started in 2022 completely bootstrapped. We needed a tool from day 1 that supported solid customer, project, time tracking, invoicing, and Quickbooks integrations. Ruddr fit the requirements perfectly. Their billing model makes so much sense for a small consulting organization, but I expect us to keep using it even as we grow larger. **Official Response from Rob Patten:** > Hi Eric and thank you for this review! On the integrations topic, we are definitely going to be adding many more integrations moving forward. In addition to the QBO integration we have an accounting integration with Xero and will be adding Netsuite and Sage Intacct as well. Plenty of other integrations will be added in the future as well. Regarding product reselling, currently we do have the ability to invoice those via our "Other Items to Bill" ledger on the Accounting tab of the Edit Project drawer. We will look to expand that functionality over time though! ## Ruddr Professional Services Automation Discussions - [What is Ruddr used for?](https://www.g2.com/discussions/what-is-ruddr-used-for) - 1 comment - [View Ruddr Professional Services Automation pricing details and edition comparison](https://www.g2.com/products/ruddr-professional-services-automation/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+14%3A24%3A38+-0500&secure%5Bsession_id%5D=ca84d234-aeed-42a9-8a8f-8de7a5e3ac5a&secure%5Btoken%5D=5d7573ece7812442f0950cd1f4bfd3de3018888ce2e45d8725a66eda7faa10ba&format=llm_user) ## Ruddr Professional Services Automation Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Darwinbox](https://www.g2.com/products/darwinbox/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Ruddr Professional Services Automation Features **Cost Tracking** - Identification - Allocation - Standard Costs **Planning** - Resource Definiton - Capacity - Scheduling **Customer Management** - Customer Profiles - Sales **Optimization** - Performance - Forecasting **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Analytics** - Forecasting - Reporting - KPIs **Administration** - Standard Integrations - Workflow - Access Management **Mobile Time Tracking** - Time Tracking **Platform** - APIs - Internationalization - Performance and Reliability - Mobile **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top Ruddr Professional Services Automation Alternatives - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,681 reviews) - [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) - 4.2/5.0 (1,451 reviews) - [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) - 4.3/5.0 (644 reviews)