Ruddr Professional Services Automation Reviews & Product Details

We use Ruddr Professional Services Automation to manage and streamline our professional services operations from project planning through billing. The platform helps our team track billable time, allocate resources, manage project budgets, and monitor overall project performance in one centralized system. Review collected by and hosted on G2.com.

While Ruddr Professional Services Automation is generally easy to use, there are a few areas that could be improved. One limitation is the level of customization available in some parts of the platform. Organizations with complex workflows may find that certain configurations or custom reporting options are somewhat limited compared to more mature PSA too Review collected by and hosted on G2.com.

I like how it produces different report that I had to build in my past job that uses a different project management software. It also integrates with Quickbooks online so that invoices feed automatically. It is also easy to use. I started using this without any training at all. Learning curve is very easy. Review collected by and hosted on G2.com.

Currently it won't do percentage of completion revenue recognition as well I want it to. There are workarounds but I'd rather have the solution built-in the software itself. Review collected by and hosted on G2.com.

It’s a convenient platform for logging our hours. It’s easy to manage and simple to enter time, and the best part is that we can copy last week’s row to add hours quickly. Overall, it feels straightforward to use, and the UI looks pretty good and user-friendly. Review collected by and hosted on G2.com.

I haven’t found any real downsides to Ruddr yet. The only parts that felt least helpful for me were the reporting and “my tasks” options, mainly because I haven’t used them. Other than that, everything I have used so far has been quite good. Review collected by and hosted on G2.com.

I really like how simple the interface of Ruddr Professional Services Automation is. It was so easy to understand that what was supposed to take weeks actually took just a couple of days. Multiple people in our organization who were testing the software knew how to navigate the system quickly. The interface is really clean and simple enough where nothing is confusing, and all of the data is connected in a way that makes it very intuitive and clickable. Review collected by and hosted on G2.com.

There are definitely areas that I wish were a little more detailed, specifically the reporting. Even though the reports they have out of the box are all great, there are specific reports that we're interested in about utilization per person against specific clients. Our workaround is going to be an API in some sort of day data visualizer. But, ideally, there would be a report builder in Ruddr where I wouldn't have to go off platform to create something custom. Review collected by and hosted on G2.com.

I find the service revenue forecasting and gross margin tracking features of Ruddr Professional Services Automation extremely valuable as it allows me to get a sense of profitability before closing the books. The system's reporting is really helpful, providing several ways to look at how the business is going and what contributes to our success. Switching to Ruddr from our previous tool was a great move because it's modern, cost-effective, easier to use, and more functional for our business. The initial setup went well through the use of Ruddr's Migration Services, which was a positive experience. Review collected by and hosted on G2.com.

I'm looking forward to having expense report management integrated into QuickBooks. We hear it is coming in Q1 2026, and we are excited about it. After that, all of our key needs will be met. Review collected by and hosted on G2.com.

The best thing about Ruddr is that the resource allocation section is super user friendly and easy to use. It is really easy to drag and drop and easy to get people to learn how to use it. Review collected by and hosted on G2.com.

The thing I most dislike is that I feel some basic functionality is missing which can make more work than needed. For example, there is no bulk deletion of tasks - a simple checkbox would be great (Similar to what they have on the time entry one).

I also don't think that the project management element of the platform is as user friendly as I would like to use it. Review collected by and hosted on G2.com.

With a market oversaturated it can be difficult finding the right professional service platform. There is nothing that comes close to the simplicity and straightforward approach as Ruddr. The platform is easy to use, streamlined, and structured in a way that best suits my business needs. Review collected by and hosted on G2.com.

Ruddr is continually improving while offering great support and taking in customer feedback. Have a wish list item? Just ask. They are happy to consider your feedback and assist. I'm happy to have found Ruddr years ago and have continued using it ever since. Review collected by and hosted on G2.com.

It’s very convenient and flexible to use. For example, we can copy last week’s timesheets and paste them, which saves a lot of effort. It also makes it easy to track the budget. Review collected by and hosted on G2.com.

For beginners, it can be a little complex, since they need some prior training to use it properly, especially during the initial setup. Review collected by and hosted on G2.com.

I find project setup is easier than our previous system. I appreciate the quick responses from Ruddr when we have questions or problems. Time entry is pretty quick, and I like how the SSO with M365 works very well. Our previous system was painful to log into, and with Ruddr's integration with our M365 accounts, accessing it is much easier and quicker. The initial setup was very easy, QuickBooks integration was very easy, and integration with Salesforce was a little involved but not bad at all. Migration took some effort but was better than expected. Review collected by and hosted on G2.com.

PTO approval is lacking (need to pre-approve, not when submitting a timesheet). Expense integration with QuickBooks is missing but coming soon, I believe. I'm still new at creating reports, but our previous system had a report builder. Ruddr lets me save filters as a report, but that only goes so far. Review collected by and hosted on G2.com.

What I really like about Ruddr’s attendance management system is how easy it makes everything. It’s super user-friendly, and you can track attendance, hours, and time off without any hassle. I love that it’s automated, so there’s no need to worry about manual updates or errors. Plus, it connects perfectly with project tracking and billing, which keeps everything in sync. It’s one of those tools that just quietly makes daily work smoother and more organized. Review collected by and hosted on G2.com.

I think Ruddr’s automation system is great overall, but there are a few things that could be better. Some of the advanced features take a bit of time to figure out, and a few parts of the interface could be more intuitive. I’d also love to see more flexibility with reports and integrations. Sometimes, small bugs or slowdowns pop up after updates, but they’re usually fixed fast. It’s a solid tool that just has room to grow in a few areas. Review collected by and hosted on G2.com.