Ruddr Professional Services Automation Reviews & Product Details

The best thing about Ruddr is that the resource allocation section is super user friendly and easy to use. It is really easy to drag and drop and easy to get people to learn how to use it. Review collected by and hosted on G2.com.

The thing I most dislike is that I feel some basic functionality is missing which can make more work than needed. For example, there is no bulk deletion of tasks - a simple checkbox would be great (Similar to what they have on the time entry one).

I also don't think that the project management element of the platform is as user friendly as I would like to use it. Review collected by and hosted on G2.com.

What I really like about Ruddr’s attendance management system is how easy it makes everything. It’s super user-friendly, and you can track attendance, hours, and time off without any hassle. I love that it’s automated, so there’s no need to worry about manual updates or errors. Plus, it connects perfectly with project tracking and billing, which keeps everything in sync. It’s one of those tools that just quietly makes daily work smoother and more organized. Review collected by and hosted on G2.com.

I think Ruddr’s automation system is great overall, but there are a few things that could be better. Some of the advanced features take a bit of time to figure out, and a few parts of the interface could be more intuitive. I’d also love to see more flexibility with reports and integrations. Sometimes, small bugs or slowdowns pop up after updates, but they’re usually fixed fast. It’s a solid tool that just has room to grow in a few areas. Review collected by and hosted on G2.com.

User friendly interface, reporting capability is amazing, value for money, great customer service and support (especially with onboarding of employees).

We loved that the system included capability addressing pipeline management, project management, resource planning and so much more.

As a consulting company, Ruddr fits our business model like a glove and it is clear that Ruddr really understands our type of business and has created software that solves for our unique problems and challenges.

Number of features compared to price was excellent compared to other systems we considered. Review collected by and hosted on G2.com.

The only thing we wish Ruddr had:

- leave management

- capability to create quotes or proposals from the system

- integration with Outlook Calendars Review collected by and hosted on G2.com.

Onboarding process was thorough and Jason went above and beyond to assist in our implementation. The best onboarding process I have ever experienced. Review collected by and hosted on G2.com.

Would be good to great your own custom reports. I think that functionality is coming in the pipeline. Also we have experienced some issues syncing invoices to Xero with customer data being overridden. Review collected by and hosted on G2.com.

It gives us everything we need to track time and invoice our customers. It's easy to train new people for our growing company. We get cool new features as the toolset grows. Support is very responsive, helpful, and friendly. So excited about the latest Expense report features on mobile app!

I've been using it for 4 years and still love it and very happy with my decision. It was easy to implement myself. Review collected by and hosted on G2.com.

The reporting is still developing although you can download all of the information that you need and work with it in excel. The filters are great to help narrow down what you need and there are customer definable tags to help slice and dice but would love to have a few more features to make it really robust. The reporting continues to get better with each release (saved reports, scheduled reports, yay!) but the one thing that is frustrating is that the columns continually change as more fields are added (new fields are a good thing) and this makes repeatable automated editing impossible. Review collected by and hosted on G2.com.

After conducting a comprehensive review of Professional Services Automation software, I found Ruddr to strike the perfect balance between capability and affordability. Ruddr offers nearly all of the advanced features provided by higher-priced “enterprise” products—and in some cases, it delivers even more. The platform is intuitive and easy to use, with excellent shortcut options for consultants entering timesheets across multiple projects or in repetitive time-entry scenarios. It also provides strong support for a variety of project engagement models and billing methods. Our team of 50+ consultants uses Ruddr almost daily, with all activity—across both client projects and internal work—captured seamlessly.

Implementation was straightforward. Historical data was migrated without the need for paid consulting services, and integration with our accounting system was simple to configure. The system has fully met our invoicing requirements, including credit note integration.

Support has been consistently friendly, responsive, and a pleasure to work with. Importantly, the Ruddr team has welcomed our product improvement suggestions, and we’ve already seen several of these incorporated into the platform. Review collected by and hosted on G2.com.

There is not a lot to dislike, there are however a few features that I think could be included in future releases:

- The ability to create custom fields on key objects (e.g. Members and Projects)

- Report customisation

- Allow for more complex filtering criteria with saved filters

- Ability to delegate user management without providing full administrator access Review collected by and hosted on G2.com.

We've been using Ruddr for over a year now, and it has become an indispensable part of our consulting practice. From project tracking and reporting to time entry and invoicing, the platform has helped us streamline operations, improve visibility, and save countless hours of manual effort.

The interface is intuitive, the features and documentation are very robust (which made it easy to customize the platform for our business), the integrations have reduced duplicate data entry across information systems, and everything feels purpose-built for a consulting business like ours. What really sets Ruddr apart, though, is their exceptional customer service. Their support and engineering teams are responsive, knowledgeable, and genuinely committed to helping us succeed. Every question or request has been met with a fast, thoughtful response—often going above and beyond our expectations. We have especially appreciated Ruddr's willingness to accept feature requests AND deliver on them. One time they turned around a request in less than 12 hours!

Ruddr is very easy to use both as an administrator and as a user and has made a tangible impact on our efficiency. Highly recommended for any consulting firm looking to scale operations and improve internal processes quickly and with confidence. Review collected by and hosted on G2.com.

Nothing comes to mind. Any recommendations we had have either already been addressed or are in queue! Review collected by and hosted on G2.com.

It's very user friendly and logically set up which reduced training for users a lot. Ruddr's implementation team did a great job explaining all features and integrations and made the implementation very efficient and easy (four weeks from kick off to go live).

Since our go live four months ago, important additional integrations were added (Rippling and HubSpot) and the support team was always available to support the implementation of the integrations. Review collected by and hosted on G2.com.

There is nothing to really dislike, but some room for improvement:

Dashboards are set and not (yet) customizable

Report filters should allow to exclude data

Report columns should be customizable too (downloads of some reports show a lot more data then the report in Ruddr) Review collected by and hosted on G2.com.

Ruddr makes the idea of a project flexible enough to fit how your business actually operates. You can tailor each project with billing models like time and materials, fixed-fee, retainers, or custom milestones—whatever fits the engagement. It also offers deep visibility into performance and resource effectiveness, helping you understand where time is going, how teams are delivering, and whether you’re hitting financial targets. Review collected by and hosted on G2.com.

One area I’d like to understand better is how the analytics are calculated some of the metrics and visualizations could use a bit more context or explanation. That said, it’s possible I haven’t fully explored the documentation or configuration options yet, so this might be more of a user issue than a product gap. Review collected by and hosted on G2.com.

Ruddr is extremely cost effective and provides a robust offering of features for invoicing, expensing, project management, and allocations. For a small business, it's critical to have cost effective tools as we grow, and Ruddr has been a game changer for us. Customer service is top notch, and the CEO himself is passionate about providing a great service and is wonderful to work with. I use it every day at work, and it integrates with other platforms easily. Review collected by and hosted on G2.com.

Some of the features have limitations that make them unhelpful - e.g. an automatic report can be set up to run at specified intervals, but you can't pick the time range that you want the report to have. However, the limitations are understandable and Ruddr always works on improving their features if they're not immediately available. Review collected by and hosted on G2.com.