--- title: Ruddr Professional Services Automation Reviews meta_title: 'Ruddr Professional Services Automation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 365 reviews by the users' company size, role or industry to find out how Ruddr Professional Services Automation works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 365 scale: '5' date_modified: '2026-08-13' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Ruddr Professional Services Automation Reviews **Vendor:** Ruddr **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.6/5.0 **Total Reviews:** 365 ## About Ruddr Professional Services Automation Ruddr is an AI-native Professional Services Automation (PSA) platform that helps professional services organizations manage project delivery, resource planning, financial operations, and business performance in a single system. The platform is designed for consulting firms, agencies, IT services companies, and other project-based organizations with 20 to 2,000 billable employees. Our software supports the full professional services lifecycle, including client management, project management, budgeting, task management, resource allocation, time and expense tracking, invoicing, revenue recognition, forecasting, utilization tracking, gross margin analysis, and KPI reporting. The platform also supports more than 150 global currencies, making it suitable for firms operating across multiple regions, subsidiaries, and distributed teams. Ruddr Intelligence, the platform’s embedded AI functionality, enables users to analyze operational data, generate reports and visualizations, answer business questions, and identify trends using natural language prompts. Teams can use AI-powered workflows to reduce manual reporting, improve visibility into project and financial performance, and support faster operational decision-making. Users can also create downloadable custom reports and generate data visualizations for executive reporting and planning. Ruddr is designed to provide enterprise-level functionality with an intuitive user experience and flexible deployment options for growing and established services organizations that need operational visibility, financial oversight, and scalable project management capabilities. Key capabilities include: - Project management, budgeting, forecasting, and resource management - Time tracking, expense management, invoicing, and revenue recognition - AI-powered reporting, analytics, and operational insights through Ruddr Intelligence - Support for multi-currency operations and global professional services teams - Flexible subscription options with monthly or annual billing and free licenses for non-billable users ## Ruddr Professional Services Automation Pros & Cons **What users like:** - Users emphasize the **ease of use** of Ruddr Professional Services Automation, appreciating its intuitive interface and quick deployment. (38 reviews) - Users commend the **efficiency of time tracking** in Ruddr, enjoying its intuitive interface and seamless integration. (25 reviews) - Users love the **intuitive interface** of Ruddr, enhancing project management and simplifying resource allocation effortlessly. (20 reviews) - Users praise the **clean and intuitive interface** of Ruddr, which enhances project management and time tracking efficiency. (16 reviews) - Users appreciate the **excellent customer support** from Ruddr, enhancing their overall experience and satisfaction. (15 reviews) - Users value the **responsive and feature-rich interface** of Ruddr PSA, enhancing productivity with efficient reporting and tracking tools. (15 reviews) - Users praise the **quick usability and comprehensive functionality** of Ruddr, especially for time tracking and reporting. (15 reviews) - Time-saving (15 reviews) - Project Management (14 reviews) - Implementation Ease (13 reviews) **What users dislike:** - Users express a need for improved **report customization** options in Ruddr, highlighting limitations in filtering and exporting data. (12 reviews) - Users find **missing features** in Ruddr, such as limited PTO approval and inadequate project management tools, frustrating. (11 reviews) - Users note the **limited features** of Ruddr, which can hinder customization and functionality for certain tasks. (10 reviews) - Users find the **learning curve steep** for Ruddr Professional Services Automation, especially for first-time setup and advanced features. (9 reviews) - Users note the **limited customization** options for reports and dashboards, hindering efficient project management and invoicing. (7 reviews) - Users find **reporting challenging** due to limited customization and missing essential comparison features in Ruddr’s interface. (6 reviews) - Steep Learning Curve (6 reviews) - Users face **time tracking issues** due to the inability to copy previous rows and challenges in finding reports. (6 reviews) - Access Limitations (5 reviews) - Inadequate Reporting (4 reviews) ## Ruddr Professional Services Automation Reviews ### 1. Design Agency using Ruddr as main PSA **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Ruddr Professional Services Automation?** Ruddr's interface is sleek and user friendly. We recently onboarded to the tool last month, and implementation has been very easy! Ruddr has a very detailed library of help articles and tutorials which have been invaluable. Unlike other PSAs I've used, the Onboarding and views are intuitive and easily understandable. It has very robust capabilities, but does a great job of prioritizing their placements so that those team members who don't use the tool for much more than time tracking aren't overwhelmed with features they don't need. **What do you dislike about Ruddr Professional Services Automation?** The things we dislike are mostly nit and what we love is Rob and the team act as true partners by listening to our needs and offering open visibility into their enhancement roadmap. We feel heard by them and are confident that anything we think may need adjusting will be addressed actionably by the Ruddr team. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Until recently, we used Harvest and Forceast for Time tracking and Resource Management needs. They are great tools, but we were missing the Cost Management and Invoicing/Budgeting tools a true PSA offers. Ruddr handles it all for us now! **Official Response from Rob Patten:** > Thanks so much for this review! We promise to continue to work hard and make Ruddr better for your team!! ### 2. Great Product and Working Experience With the Ruddr team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about Ruddr Professional Services Automation?** The product itself has a lot of great features and functionality and the onboarding process onto the platform itself was straightforward. I really enjoy the fact that the Ruddr team takes input/feedback from our team and puts that back into their future development and releases, so we regularly see value add improvements being released. **What do you dislike about Ruddr Professional Services Automation?** N/A Nothing specific that I would call out for this **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Having time tracking, resource management, allocations, invoicing all in one platform makes running our company more efficient. **Official Response from Rob Patten:** > We really appreciate this review! We love our customers!! ### 3. Ruddr is a sensational tool for project and time management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Ruddr Professional Services Automation?** The one thing I love about ruddr is its simplicity. **What do you dislike about Ruddr Professional Services Automation?** Maybe making the UI a little bit more cute will help selling more. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** The time management of our company **Official Response from Rob Patten:** > Thanks for your review! We are glad that you are enjoying the simplicity of Ruddr. We will continue to add functionality and integrations while keeping the experience as simple as possible. ### 4. Ruddr is user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Ruddr Professional Services Automation?** Can easily fill the timesheets and track the hours. **What do you dislike about Ruddr Professional Services Automation?** Eveything is good. didn't face any obstacles or issues. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Able to track the project I was assigned and status of the projects easily. **Official Response from Rob Patten:** > Thanks so much for this review! We are glad that you find Ruddr to be user friendly. We will continue to improve and simplify the user experience of Ruddr in the future. ### 5. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Ruddr Professional Services Automation?** Easy to navigate & can track the time entries easily. **What do you dislike about Ruddr Professional Services Automation?** Nothing to say. everything is good based on my experience. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** We are using it for the Time Entries and Tracking of projects. **Official Response from Rob Patten:** > We appreciate your review of Ruddr! ### 6. Have already recommended Ruddr to others **Rating:** 5.0/5.0 stars **Reviewed by:** Pip G. | Steering Committee Member, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Ruddr Professional Services Automation?** Simplicity and dashboards. Great on-boarding by the Ruddr team. **What do you dislike about Ruddr Professional Services Automation?** Nothing really, I am sure we'll find additionally functionality as we go **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Team capacity, project profitability **Official Response from Rob Patten:** > Thanks for this review Pip! We love working with your team! ### 7. Seamless User Experience and Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Ruddr Professional Services Automation?** The User Interface of Ruddr is great - simple and intuitive enough to use that our team required little to no training in order to start using the system to track time, log expenses, allocate resources to projects, and create and send invoices. However, the best part about Ruddr is their team. The customer service throughout the implementation was top notch. Their team checked in regularly without appearing aggressive, walked our team through the features, and was quick to respond each time we had an inquiry about a feature or when we were looking for guidance on the best practices when setting up or using the system. Highly recommend. **What do you dislike about Ruddr Professional Services Automation?** Cannot think of any. There were some features that we were looking for (such as the mobile app) that are not currently available, but it's in the works and our team looks forward to its launch. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** One of the main problems that Ruddr solved for us is automating our resource allocation process. Previously, we've been doing this offline in an Excel spreadsheet, but as our organization looks to scale, this will no longer be a feasible option. With Ruddr, we are able to easily and efficiently forecast our staffing for projects. It helps too that it's in the same system that we use to track time and expenses. **Official Response from Rob Patten:** > Thanks so much for this review! The mobile apps for both iOS and Android should now be in the respective app stores. We appreciate your partnership! ### 8. Fantastic Solution - highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Ruddr Professional Services Automation?** The entire experience was outstanding. From demo and vendor selection to data migration, implementation and post launch support, the Ruddr team has done an examplary job. Ruddr was designed by PS Professionals and it shows. The UI is easy to follow and during the evaluation process, the Ruddr team continuously talked about the UI being one of their most important features as they rollout additional functionality. Flexible but strong security permissions for various roles was important to us and it works really well. Multi-Level time approvals also is a nice feature as you can have multiple roles receive time approvals. Some of the reports are dynamic in that you can click on a number and it allows you to drill through and even update the data, like a time entry that was entered incorrectly. Again, it goes back to the strong UI! Pricing - only being charged for licenses for those users that enter time only. Admin and management who only approve time and run reports are not charged a license. **What do you dislike about Ruddr Professional Services Automation?** There are a few features that are lacking, but Ruddr is very clear about their future roadmap. Custom Reporting & Report Repository is probably the biggest feature that is missing. While the prewritten reports are good and well designed, sometimes you have to run multiple reports to obtain the data you want. i.e. Starting budget, burned hours, future forecasted hours to obtain your net budget remaining is not in a single report. However, custom reporting is on the roadmap for later this year. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Our old system was cumbersome and lacked so many features that it was extremely time consuming for time entry and approvals. Our team saves time in both entry and approvals with Ruddr. **Official Response from Rob Patten:** > Hi David, thanks for your review and feedback! We are looking forward to getting custom reports built in the future. ### 9. Very promising software for managing professional services **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddr is one of the few pieces of software we looked at that allows you to view scheduling form an individual employee perspective, and from a project perspective. Other software seems to force you into one or the other. Over all, Ruddr covers all the basics of what we're trying to do, without a lot of nonsense that we don't use (but still would have to pay for). On top of that, the pricing model is very reasonable and the Ruddr team is very responsive to emails and feedback. The software is early stage, but I expect it to keep getting better with this team. **What do you dislike about Ruddr Professional Services Automation?** Right now our biggest issues are around how manual the data entry is. Everything seems to take a lot of time to set up. If you get behind on time entries there's no bulk entry option, you're just stuck clicking through each and adding time one by one. Projects don't convert to "in progress" when the start date is reached. Projects also don't auto close (or prompt you for to close) when the project end date is reached. Its not the end of the world, but anyone who has run a business knows that getting people to consistently do new manual processes is a challenge. Our other pain point is integration with Xero. It would be nice to have revenue recognition come from our actual accounting system. That feature is on the backlog though, so it should be resolved soon. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Having a single location to view the schedule is something we struggled with for a long time. There's only so much excel sheets can do. Its also very useful to have easily accessible financial statistics about our profit margins. Most people are able to run through the process of finding those numbers, but having them available in a few clicks is extremely helpful. **Official Response from Rob Patten:** > Thanks for your review! We are currently working on an integration with Xero and we hope to launch that within a few weeks. We look forward to getting your feedback on that integration. ### 10. Customer Satisfaction **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Ruddr Professional Services Automation?** The time entry and reporting in Ruddr are great but it is their customer service that is truely excellent. We found that the team was very supportive and really tried to help make our conversion from our old program to Ruddr as seamless as possible. **What do you dislike about Ruddr Professional Services Automation?** The review of invoices and timesheets together and seeing what is being sent to the client has quite a few steps, especially with multiple jobs being invoiced. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Overall reporting **Official Response from Rob Patten:** > Hi there and thank you for this review! We prioritize customer service in everything that we do and I am thrilled that your experience has been exceptional. We will continue working to improve efficiency and reduce manual steps related to time tracking and invoicing. ### 11. Fantastic PSA solution delivered by world-class deployment team. **Rating:** 5.0/5.0 stars **Reviewed by:** Robert S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddr has allowed financial transparency across our firm fixed projects to help us understand and manage project, client, and employee P&L. **What do you dislike about Ruddr Professional Services Automation?** There are not many downsides and most wishes we had for the solution have been shared with development team for implementation. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** We are able to have financial transparency across all our client engagements. This helps us better understand how we need to bid and manage future work. **Official Response from Rob Patten:** > Thanks for this feedback Robert! Keep your product ideas coming our way!! ### 12. The Best PSA Application I've Ever Used! **Rating:** 5.0/5.0 stars **Reviewed by:** Sherri C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddr is incredibly intuitive. The UI design stands head and shoulders above any other PSA system we've used. The training was a breeze thanks to the Ruddr-produced training video recorded from our configured instance. Using Ruddr cut our PSA platform costs by more than 70% per seat while offering a stellar set of constantly improved functionalities. We are a consulting services firm, and we were able to migrate 16 months of timekeeping data from our old system into Ruddr and got the entire platform up and running in just over a month. We implemented Ruddr in three waves, starting with just under 50 users and growing to over 150 within the first three months. We are now expanding our use of Ruddr to include allocations to support sales forecasting and the revenue and accounting features to help keep everything aligned with our financial system of record. Ruddr's client support is outstanding in every way. Our questions were answered same day, and they offered us full support during our implementation and migration efforts. We still get same-day service on almost every inquiry. I wish all platform vendors could operate more like Ruddr. If I could grade Ruddr and their entire team, I would give them an A+++. **What do you dislike about Ruddr Professional Services Automation?** Not being able to make bulk edits/moves. Auditing and updating timekeeping entries are currently done one at a time, rather than being able to move multiple hours and users around when fixing incorrect entries. However, with all the other functionality Ruddr gives us, it's still leagues better than what we were using previously. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** The most significant issue Ruddr solved for us is we have a proper understanding of the margin of our services, a straightforward way to resource for new consulting projects, and an easy way for our employees to enter their hours to support client invoicing. **Official Response from Rob Patten:** > Thanks for this review Sherri! We will continue to work hard to make Ruddr better for your team. We definitely plan to add the bulk actions that you mention. That will help streamline some operations for sure! ### 13. A very user-friendly PSA tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddr is very intuitive. Implementation was easy and customer support is best in class. **What do you dislike about Ruddr Professional Services Automation?** I haven't come across a downside to the tool yet. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Time and expense tracking, budget management, invoicing, and reporting. One tool has eliminated our manual process involving multiple Excel spreadsheets to produce the date we need. **Official Response from Rob Patten:** > Thanks so much for your review! We love that you find Ruddr intuitive and we'll continue to prioritize customer support across our company. ### 14. Exceptional Implementation Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Ruddr Professional Services Automation?** The Ruddr platform has a very intuitive interface. We recently migrated to Ruddr from another tool and just 2 weeks in we are seeing higher adoption of the tool. The reporting features and filters available have proven to be very useful and give us better visibility into utilization and financials. **What do you dislike about Ruddr Professional Services Automation?** There is nothing I can comment at the moment about a dislike at all! It would be helpful to be able to see the billing rate in the time detail report within the platform. That said it's not a deal-breaker as you can easily download this view to see the billing rate. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Better user adoption and a much better ROI. Their cost for the platform is much less than the tool we were using. Users can navigate the tool much quicker and have found time savings in running budget reports and managers running utilization reports. **Official Response from Rob Patten:** > Thank you for this review! We will continue to work on our User Experience in order to simplify and streamline user adoption. ### 15. Great customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Naveen R. | Vice President Global Strategy & Transformation, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Ruddr Professional Services Automation?** Competitive pricing. Great service and support from Jason Barrett. The team responds to all questions in days, if not hours. I personally like how the tool is evolving and the features that they planned to release are impressive. **What do you dislike about Ruddr Professional Services Automation?** I haven't seen any downsides of the tool. Any wishlist that is brought forward is usually in corporated as a feature. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helps us gain a 360 view of the organization health by providing metrics like - Billable Utilization, Bench resources. Features like Timesheet automation and email approvals to clients have been greatly valuable. **Official Response from Rob Patten:** > Thank you for this feedback Naveen! We appreciate you and your team and look forward to continuing to improve Ruddr together. ### 16. Using Ruddle **Rating:** 4.0/5.0 stars **Reviewed by:** Hanna K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddle is easy to use, provides analytics of the time spent in the context of tasks and projects. With this application, it is easy to keep track of the time spent and make adjustments if necessary. There is also the functionality of booking time for projects for the future. Information is very conveniently visualized and structured for the organization. **What do you dislike about Ruddr Professional Services Automation?** I love everything about this service. The points for improvement, perhaps, are the design (this is subjective, it can always be better) and the possibility of a "designer" - changing the location, turning on / off some categories for a specific account, for ease of use. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr solves the problem of time charging. It is very convenient to use the application, and not keep notes in a notebook. You can turn on the timer function and not keep track of how much time is spent on which task. This allows you to concentrate on work and not worry that time tracking will be missed. **Official Response from Rob Patten:** > Thanks so much for this review of Ruddr! We will continue to make improvement to the User Experience such that Ruddr can be more intuitive as well as functional. ### 17. Simplicity, organization and huge time savings **Rating:** 5.0/5.0 stars **Reviewed by:** Don D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Ruddr Professional Services Automation?** 4Tier develops software applications for our parent organization as well as to market commercially. We have used Ruddr to organize each area where we build software and track our time against each. We can separate support from development efforts and accurately track each. Ruddr's extensive reports allowed me to quickly and simply build reporting for month-end close activities and reduced my efforts to 10-20% of what they used to be before using Ruddr! **What do you dislike about Ruddr Professional Services Automation?** This question is a hard one! Ruddr has so many great features and very few disadvantages! We have experienced the most challenges when creating custom holiday schedules. We could make the needed schedules, but the process wasn't as intuitive as we had hoped. However, Ruddr help was great in helping us find the path to creating custom holidays and including them in our schedule. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Accurate small team time tracking across a significant number of internal and external projects. **Official Response from Rob Patten:** > Thanks so much for this review Don! We will take a look at the holiday schedule functionality and see if we can make that a bit easier. Thanks for this feedback! ### 18. Ruddr is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Fernanda L. | Media Services Senior associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** I love the time tracking option that connects to your desktop, helps me be detailed about specific minutes and what im doing. I also think its easy to request time off **What do you dislike about Ruddr Professional Services Automation?** I think the platform can be a little confusing from a user standpoint. People need to search how to use the app in order to understand it and i would like it if it was somehow more intuitive **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr helps me with time tracking and making sure my times are actually reflective of the work ive done and the hours i spent on it. I also appreciate the desktop mac app so i dont have to keep clicking online **Official Response from Rob Patten:** > Thanks for this review Fernanda! We agree that Ruddr needs to be a bit more intuitive in places. We will continually work to make incremental improvements to Ruddr's user experience. ### 19. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jana Beth W. | Operations Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddr is easy to use and they are always making improvements. Project setup is simple- cloning previous projects makes it quick, logging time is straight forward, adding new members is quick and easy. The report library is extensive. The invoicing feature has changed my life! **What do you dislike about Ruddr Professional Services Automation?** So far nothing- there are still so many features that I haven't even tried in the 2 years that we have been using Ruddr. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** A main concern for us has been unsubmitted timesheets and time submitted without a rate (or the incorrect rate) with Ruddr it's pretty much impossible for this to happen. **Official Response from Rob Patten:** > Thanks so much for this review Jana Beth. We are thrilled to hear that your onboarding was seamless and efficient. We will continue to work hard to bring additional features to your team. ### 20. Flexible, Robust, Great UX, and delivered with excellent partnership - A game changer all around! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddr offers a solution that far exceeds their competitors with an intutive user experience that is not complicated by excessive settings and yet still delivers all the flexiblity you need to match the setup to your business needs. We have multiple billing models and exception after exception and still Ruddr was able to cover all of our use cases. We are delighted to find something that fits our needs and is easy to use. Additionally, the team at Ruddr is patient, friendly, knowledgable and responsive. Highly recommend! **What do you dislike about Ruddr Professional Services Automation?** I really can't think of a downside with the platform. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Made job costing clear and accessible to all business leaders and unified the billing the process across multiple departments and saved tons of hours at the end of month billing. **Official Response from Rob Patten:** > Thanks so much for this review! We will continue to work hard to deliver the features you need within Ruddr. ### 21. A quantum leap for management of our professional services **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Ruddr Professional Services Automation?** Very Easy to use Exceptionalal Graphical User Interface Incredible Ability to Manage People and Services with Granular Visibility to Resourcing, P&L and Reporting **What do you dislike about Ruddr Professional Services Automation?** There is very little that we dislike about Ruddr. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** We were attempting to manage our professional services and related project profitability in Quickbooks with poor results. This is a quantum leap forward for us. **Official Response from Rob Patten:** > Thanks for this review Michael! We are going to continue to work hard to make Ruddr better for you every day. We want to be a small part of your team's success story. ### 22. New platform that is very easy to use, navigate and report from **Rating:** 4.5/5.0 stars **Reviewed by:** Doris S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Ruddr Professional Services Automation?** I like the ease of use. The side toolbar has everything at my fingertips in one view, which is then easy to direct others using the tool as to where to find reports and other functions. **What do you dislike about Ruddr Professional Services Automation?** I haven't found many, but I have only been using Ruddr since May 2022. I would love a summary report of the project, task, role and possibly member so i don't have to combine multiple reports to get what I need for reporting **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr is very efficient and easy to use for time tracking as well as explaining the steps to employees. The reports available are amazing when creating invoicing for corporate **Official Response from Rob Patten:** > Thank you for this review! We will be adding new reports to Ruddr throughout the next year. Also, we will eventually offer custom reporting where you'll be able to create just about any type of report you'd like. ### 23. Customer Satisfaction, Reliability & Consistency are Ruddr's strengths **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Ruddr Professional Services Automation?** Ruddr is very simple and intuitive. The features are helpful for smooth project management and to streamline processes. Most of the steps on Ruddr are just one click for the end user. The experience with Ruddr has been good. **What do you dislike about Ruddr Professional Services Automation?** Nothing much. Awaiting new features, such as SSO, Import option available for the workspace administrator, custom fields etc., the tool can be fully leveraged. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** The features are intuitive, with simple and easy steps. The automatic reminders and easy steps have helped streamline timesheet submission and approvals processes. **Official Response from Rob Patten:** > Thanks so much for this review! We are working hard to add new features to Ruddr regularly. ### 24. A convenient and intuitive way to report on the time used **Rating:** 5.0/5.0 stars **Reviewed by:** Павло . | Аудитор, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Ruddr Professional Services Automation?** User-friendly design, it's built in a way it's easy to navigate and find the section you need. There are no redundant elements and long paths to access the necessary functionality **What do you dislike about Ruddr Professional Services Automation?** You can get a little lost on the first day of using it. In case you are going to use it for time charging, a lot of other functionality can distract and lead you astray. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr lets me charge time in an easy way, does let me track time used for each task and doesn't require me to describe every 15 minutes of my work. **Official Response from Rob Patten:** > Hi, we really appreciate your review of Ruddr! We will be adding new training videos in the future which should help with the initial onboarding. You can check out our existing videos here: https://www.youtube.com/@Ruddr/videos ### 25. Streamline business financials and improve workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Ruddr Professional Services Automation?** Ability to easily view all costs associated with projects within my business unit and track profitability. **What do you dislike about Ruddr Professional Services Automation?** An additional financial review or trigger to manager for approval would be valuable before job marked completed and ready to bill. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** P&L, time tracking and financial consolidation within single platform. **Official Response from Rob Patten:** > Thanks for your review of Ruddr! ### 26. Great Time management system for a services company **Rating:** 5.0/5.0 stars **Reviewed by:** Bill P. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Ruddr Professional Services Automation?** My contractors find it very easy to enter their time on a weekly basis. I also have it connected to quickbooks and do all my invoicing from here. Very simple interface that allows me to look at all aspects of my business and manage the projects for all my clients **What do you dislike about Ruddr Professional Services Automation?** I dont really have any downsides. The product meets my needs at all levels of project management, Time management, invoicing and reporting **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** solved the problem to help me run my business and report time to my customers with the invoices. **Official Response from Rob Patten:** > Bill, thanks for this review of Ruddr! We appreciate your feedback and will work hard to make Ruddr even better for you in the future. ### 27. Easy to use; Simplified for your effectiveness **Rating:** 4.0/5.0 stars **Reviewed by:** josieann s. | GEL Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Ruddr Professional Services Automation?** The most beneficial aspect about Ruddr is that it is easy to use and keep track of the hours worked with proof provided by the site and your supervisor. It can be used to prove the hours worked and what is approved, and what day or time needs further documentation for approval. **What do you dislike about Ruddr Professional Services Automation?** I'm not too fond of the need to submit the time sheet twice when the week falls between the month and the beginning of the month. It is tedious and an easy distinction within each week the hours were submitted, so separating those hours on a weekly basis tends to get confusing. That is the only off-putting aspect for Ruddr. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It solves the total hours worked and tracks down which days and weeks have been approved. The less time I spend on an easy submission, the more time I have to work on the project. **Official Response from Marina Pagliari:** > Thanks for your thoughtful review, Josieann. It’s great to hear that Ruddr helps you keep accurate records of hours worked and approvals, making time tracking more transparent and reliable. ### 28. One of the best application to track time **Rating:** 4.5/5.0 stars **Reviewed by:** Jaya S. | Senior System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2023 **What do you like best about Ruddr Professional Services Automation?** User Interface is super easy and simple yo understand. It offers set of features that allows to manage time and expense services without any difficulty. **What do you dislike about Ruddr Professional Services Automation?** One thing that we can't copy same number of hours from last week's timesheet. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** To track number of hours and resource availability as per the week is easily managed by Ruddr. **Official Response from Rob Patten:** > Thanks for this review Jaya! We did recently launch a feature that allows you to copy last week's hours to this week. Previously you could copy the projects from the previous week but not the time entries themselves. Now you have the option to copy the time entries. ### 29. Ruddr has been an awesome experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Jake C. | Full Stack Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Ruddr Professional Services Automation?** How easy and intuitive it is to use compared to other time-tracking software I've used in the past. I don't even have to click submit for my time to be tracked. **What do you dislike about Ruddr Professional Services Automation?** I think this may be more of an internal company issue, but sometimes it can be a bit overwhelming to determine which category to submit time under. Also, I personally only ever need to use the "Time Entries" section under "Time" so everything else in the UI is just noise to me. I'm sure those things are used by other people in my organization, but I just simply need to track time. A streamlined UI based on your role in the organization might be cool though. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr solves the problem in my company of needing to easily track time against multiple projects without creating a lot of unnecessary steps in order to do it. Tracking my time never takes more than 2-3 minutes and I know in some situations, tracking time is a dreaded process. For me, it's so easy in Ruddr, it barely feels like a chore. A calendar integration that automatically tracks my time would be something technically feasible that would be very cool. Even if I as the user had to set up some initial mappings in order to make it work correctly. ### 30. Continuous Improvements and great Customer Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Ruddr Professional Services Automation?** I would have to say the UX design, Ruddrs' customer service and all the improvements/ updates to make the system better. **What do you dislike about Ruddr Professional Services Automation?** I don't "dislike" anything about the system. Anything I have "an issue" with is coming as a feature this year! **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Margins one projects, expenses allocated to projects, seeing how many "non-billable" hours we are spending on a project and how we need to pivot. **Official Response from Rob Patten:** > Sarah, thank you for your review of Ruddr! We will continue to work hard to make Ruddr better for your team! ### 31. Super easy to generate detailed reports! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley S. | Senior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** Ruddr makes it super easy to generate the appropriate reports for job tracking and payroll. The filters make it simple to get the exact data you want and need. **What do you dislike about Ruddr Professional Services Automation?** I wish there was a way to save recurring reports so that you could avoid resetting the filters every time. When running monthly or weekly reports it would be nice if you could have customized templates. This may be a function I just haven't found yet. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** We use Ruddr for time tracking, and it has been an easy transition for our interns to use. It allows me to generate reports and see clearly the hours they work and what jobs they are working on for job allocation and payroll. **Official Response from Rob Patten:** > Thanks for this review Ashley! We will be adding the ability to Favorite and Save reports. In the interim, one thing you can do is create a bookmarks folder within your browser and save each report (once you have the filters set) as a bookmark. This makes it easy to bring up reports with all of your filters pre-set. ### 32. Clean and intuitive platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** That it automatically adds up hours, but also shows a breakdown of hours spent on individual clients/projects, both written and visually. I really need to be able to see a breakdown of my time and how it was spent over the weeks but also months, different time spans, to adequately assess my work. **What do you dislike about Ruddr Professional Services Automation?** While I want to see my hours many different ways, there is still a lot going on. It's overall a clean and intuitive interface, which helps it feel simple to use. But I wouldn't mind even less numbers/words on some of the pages. Like maybe it could be even more scannable, eg. total hours is a BIG number at the top of the page, details you scroll down for. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It's allowing me to better break down my total hours by client/project, quickly see that breakdown in a visual way and also view time spent across different time spans. **Official Response from Rob Patten:** > Thanks so much for this review! We can definitely make some improvements to Ruddr which will make the product more intuitive. We are always trying to balance simplicity with utility. ### 33. Great for keeping track of billable work! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** It's straightforward to switch between tasks, and the dropdowns make it very efficient to section out what kind of work I'm doing for clients or our own company. I spend less time messing around with trying to start and stop time tracking in other ways, and more time actually getting my work done! **What do you dislike about Ruddr Professional Services Automation?** The Ruddr extension is not so great. It doesn't have all the necessary options for starting a new task or changing to another clients' project. The website is great, the extension is only useful for starting and stopping tasks that have already been started that day. If I am starting on something new for the day, or switching to a client I haven't done work for yet that day, I have to go to the Ruddr site, rather than the extension, to start the timer because the extension doesn't allow for task assignment, so the timer won't start from the extension **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It makes it simple to switch between tasks and switch between clients without manually entering time. I feel like I can more easily switch between tasks and be more efficient with my time because I am not trying to manually record 2-3 minute time intervals, which can get lost in other things when trying to manually write down my billable time. **Official Response from Marina Pagliari:** > Thank you for your detailed feedback! It’s great to hear that Ruddr’s task switching and time tracking features help you manage billable work more efficiently and focus on actual project delivery. ### 34. Ruddr has transformed how we run our consulting business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Ruddr Professional Services Automation?** Ease of use, logical, reasonably priced, powerful metrics, versatile setup options, excellent customer support. **What do you dislike about Ruddr Professional Services Automation?** No ability to create ad-hoc reports (on 2023 roadmap), admin dashboard, allocations functionality is still basic but seeing improvements in 2023. **Recommendations to others considering Ruddr Professional Services Automation:** Look at Ruddr and compare it to other products in the market. Simple UI, powerful insights. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr has solved our issues around revenue tracking, calculating profitability, consultant utilization, and data integrity at 25% of the cost of our previous PSA. **Official Response from Rob Patten:** > Thanks for your review! We are working on each of the areas that you mention above. We do currently have the ability to forecast hours, utilization, and utilization target attainment. We are working on a revenue forecast a bit later this year. Thanks! ### 35. Efficient in an area of work that needed it. **Rating:** 5.0/5.0 stars **Reviewed by:** Kieran C. | Media Services Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** The time tracker is so helpful to have. Coming from doing everything on an excel spreadsheet everything about Ruddr is an upgrade but that stopwatch is so nice. **What do you dislike about Ruddr Professional Services Automation?** I have not run into anything yet! Again, coming from the bare minimum in time tracking, Ruddr has shown incredible value and I am very happy with the ease of use. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Time tracking had just been a flat out pain. We did it all through a spreadsheet on sharepoint. Often times the spreadsheet glitched and didn't save your entries. The overall reliability of Ruddr along with the stopwatch feature makes it so much easier to keep time week to week. **Official Response from Rob Patten:** > Thanks so much for this review Kieran! We are glad that you are no longer having to deal with spreadsheets for time tracking! :-) ### 36. Ruddr is helpful for my organization and relatively user friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Danielle S. | Digital Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Ruddr Professional Services Automation?** It's helpful that Ruddr enables you to copy your projects from the previous week over to the current week so you can save time. That factor makes it super efficient. **What do you dislike about Ruddr Professional Services Automation?** I dislike Ruddr's interface. It's not "pretty" or super aesthetic. I belive that Ruddr can improve in this area by making their site more enjoyable to look at and use. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** They are enabling our company to determine the clients we spend the most time on so that they can bill them appropriately and up prices when new contracts are formed. **Official Response from Rob Patten:** > Hi Danielle, thanks for your review! We agree that we can continue to make the Ruddr user interface better over time. We generally get good reviews related to our UI but we have some ideas for improving it further. ### 37. Navigation & UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Jugraj S. | Energy Components Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2022 **What do you like best about Ruddr Professional Services Automation?** My experience till now is quite good. The interface or UX is well designed. Navigating through the site is good, overall better than others. The colour scheme used is also calming & easy. But in here is only use the timesheet feature & that works a lot better. **What do you dislike about Ruddr Professional Services Automation?** None till now, my experience was good but we could have more sub-menu is the menu part to enhance the experience. Rest as of what I have used is better. The UI is modern so you don;t need to worry about. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** I generally use Ruddr to apply for my attendance or you can say time-tracking and it is alot better than our previous application. I just love its working and UI/UX. ### 38. Convenient and user-friendly software **Rating:** 4.5/5.0 stars **Reviewed by:** Dmytro R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Ruddr Professional Services Automation?** Level of detalisation of available filters. Easy to filter under almost any possible condition from Project to employee. **What do you dislike about Ruddr Professional Services Automation?** A considerable time is needed to get to know all the functionality. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Easy to see the availability of employees or future work plans. **Official Response from Rob Patten:** > Thanks so much for this review! One thing that might help with getting to know the Ruddr functionality is our library of training videos. You can find those on YouTube here: https://www.youtube.com/@Ruddr/videos Also, be sure to check out our Help Center content at https://help.ruddr.io. ### 39. We've had a subpar time tracking software before, and now ruddr helps keep time tracking easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** The user interface is really intuitive and great to use. I like how you can track hours each day, every day, and not have to wait until the end of the week to log them in. **What do you dislike about Ruddr Professional Services Automation?** Nothing as of this moment; we only recently implemented Ruddr but it's already been such a big improvement that it's hard to find flaws for this particular program. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** The user interface is really intuitive and great to use. I like how you can track hours each day, every day, and not have to wait until the end of the week to log them in. It helps me be more accurate with tracking time and includes categories and notes to help keep track of what has been completed. It's also probably much easier to use for our accounting folks when it comes to payroll. **Official Response from Rob Patten:** > Thanks so much for your review! We will continue to work on the User Experience of Ruddr to make it better for you. ### 40. Understable, easy, powerful system **Rating:** 4.5/5.0 stars **Reviewed by:** Yaroslav B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Ruddr Professional Services Automation?** Reports that can be used to trace the team's time. **What do you dislike about Ruddr Professional Services Automation?** Tracking time - using the timer instead of just putting the time parameters. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** The primary aim was to track time easily and understable for the team. **Official Response from Rob Patten:** > We appreciate your review of Ruddr! Regarding the timer functionality, we have an item in our backlog that will allow the Workspace Admin to entirely disable the timer feature within the workspace. We should have that feature built within the next couple of quarters. ### 41. Very User friendly- awesome UX/UI design **Rating:** 5.0/5.0 stars **Reviewed by:** Averee L. | Design associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** I like the visuals that accompany the information in regards to time tracking. The user interface is extremely easy to understand and great for all levels of our agency. **What do you dislike about Ruddr Professional Services Automation?** I haven't used it long enough to find things I dont like. If i get stuck looking for something it doesn't take very long to trouble shoot it. I love ruddr for my job! **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr is solving time tracking issues on our team- It is also great for making it easier to see where time is allocated in the company and what clients are spending. **Official Response from Rob Patten:** > We appreciate this review Averee! ### 42. Smooth and Easy to Use Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Gautam S. | Software Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Ruddr Professional Services Automation?** It helps to maintain all the significant records appropriately, where one can easily find any data for a tenure whenever required, especially for managers. Overall, it's a very nice and easy-to-use platform for anyone. **What do you dislike about Ruddr Professional Services Automation?** Sometimes, it messes up the data and make it complicated to understand. But I think it's not a significant issue and can be quickly sorted out by their development team. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Employee data and records storage and management. It makes it very convenient for me to see my work hours or recorded time data and also allows me to access my other records as submitted in organization DB. **Official Response from Marina Pagliari:** > Gautam, thank you for sharing your feedback. It’s great to know that Ruddr makes it easy to manage and access key records, especially for tracking work hours and employee data. ### 43. Ruddr keeps time tracking simple and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Cody O. | Senior Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Ruddr Professional Services Automation?** The week view is simple to use and shows all the info I need. I appreciate being able to copy rows from the previous week. It's way better than the archaic internal tools I've used in prior companies. **What do you dislike about Ruddr Professional Services Automation?** Sometimes the number of hours disappears if I leave the screen without entering a comment. My comments get repetitive, so it would be nice to be able to auto-fill the comments section. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It keeps time tracking simple and doesn't overcomplicate it. Entering my hours is faster and easier than it has been with other internal tools. In that way, it has saved me time overall. ### 44. Just Ruddr it's awesome🤩!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Anurag S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Ruddr Professional Services Automation?** Very easy and interactive User Interface. Helps you to fill and edit timesheet in a simple manner. I will say it is very simple and easy to use so that anyone can use it! **What do you dislike about Ruddr Professional Services Automation?** In my opinion use should only be allowed to edit or fill timesheet till last week, but here user can go back to month starting that is not good , put some restrictions. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Helping me in managing my time as well as my work efficiently, thanks ruddr. **Official Response from Marina Pagliari:** > Thank you for your review. Anurag. It’s great to hear that you find Ruddr’s interface easy to use and that it helps streamline time entry and editing. We appreciate you taking the time to share your perspective! ### 45. Very user friendly, easy to understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Ruddr Professional Services Automation?** I like the fact that you can add specific projects in and easily add others to the projects if needed. I also love that it sends reminder emails every week if you don't add in your time (I struggle to remember to for some reason). **What do you dislike about Ruddr Professional Services Automation?** I honestly don't have many downsides. I love how user-friendly it is, but sometimes there seems to be some inconsistency with the roles, but that could be a user error at our company. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Our work relies heavily on different teams taking full responsibility for specific accounts. Since some accounts are more demanding or have more campaigns than others, Ruddr really helps to make sure no one is spread too thin. **Official Response from Rob Patten:** > Thanks for your review of Ruddr! We appreciate this feedback!! ### 46. So far so good! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** I like the ease of use. It's an easy UI to navigate through and I find the time tracking features to be particularly easy to use. I also like the ability to see in a graph where my time is being spent. **What do you dislike about Ruddr Professional Services Automation?** I dislike having to get used to a new time tracking method, but so far I don't have any complaints about Ruddr itself or its UI. It helps when it comes to understanding and transparency into what people are spending their time doing. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It is helping to create an easier way to track time and manage resources and allocations. It also helps me see visually the breakout in how I spend my time at work. **Official Response from Rob Patten:** > Thank you for this review! We will continue working on our UI to make it a simple and efficient as possible. ### 47. Makes logging time easy **Rating:** 4.5/5.0 stars **Reviewed by:** Gemma A. | Art Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Ruddr Professional Services Automation?** I like how my time is tallied daily and how I can enter multiple tasks under a project. I like that I can carry over timesheets from the previous week. **What do you dislike about Ruddr Professional Services Automation?** I'm still getting used to the extra step of "submitting" my timesheet. In our previous setup we didn't need to do this. I don't think it's a negative feature though. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** It's getting our whole company on the same system, which is great for transparency in business growth / goals **Official Response from Rob Patten:** > Thank you for this review! ### 48. Ruddr Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2022 **What do you like best about Ruddr Professional Services Automation?** Ruddr allows for granularity in tracking that helps to break down where time is allocated each day. The extension and app makes the process much easier, rather than manually noting the time spent on specific tasks. **What do you dislike about Ruddr Professional Services Automation?** With the feature of entering the time each day, I wish there was an option to copy and paste the previous day's allocations to the next day to limit the time needed to select all the clients and project types that I'm working on each day. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Ruddr is help solving the problem of identifying if certain employee is under/allocated to a certain client or project and allows the team to shift those resources more effectively by understanding the breakdowns. **Official Response from Rob Patten:** > Thank you for this review! We did recently launch a feature that allows you to copy the previous week's time entries to the current week. Give that a try and let us know what you think! ### 49. Best tool for time reports **Rating:** 5.0/5.0 stars **Reviewed by:** Manoj G. | software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Ruddr Professional Services Automation?** The reports is the one i like the best. usually in other tools, we export the data and make reports offline which leads to errors. But with Ruddr, it has builtin reports that will help create great reports. **What do you dislike about Ruddr Professional Services Automation?** I one think i dont like is not having email subscription feature for the reports. I would like to get reports in email via subscription basis. This will help users do additional work everytime. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** submitting timesheets and using ruddr to generate reports from it. **Official Response from Marina Pagliari:** > Thanks for sharing your review, Manoj. It’s great to hear that Ruddr’s built-in reporting has reduced the need for manual exports and made it easier to generate accurate insights directly in the platform. ### 50. Quick, efficient and Comfortable **Rating:** 5.0/5.0 stars **Reviewed by:** Camilo J. | Software Engineer (Intern), Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Ruddr Professional Services Automation?** As a team, the app has a lot of tools to make the team experience easier. The best thing about Ruddr is the intuitive design for new users, our company hasn't used any competitors. **What do you dislike about Ruddr Professional Services Automation?** At the moment the app is perfect for our company's needs. As we used it for accounting purposes it perfectly fits the requirements that we were looking for to make payrolls easier. **What problems is Ruddr Professional Services Automation solving and how is that benefiting you?** Better administration at the moment when creating the payroll for our employees. As I said before the app is very intuitive and easy to use so our team has adapted very quickly. ## Ruddr Professional Services Automation Discussions - [What is Ruddr used for?](https://www.g2.com/discussions/what-is-ruddr-used-for) - 1 comment - [View Ruddr Professional Services Automation pricing details and edition comparison](https://www.g2.com/products/ruddr-professional-services-automation/reviews?login_required=true&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A18%3A58+-0500&secure%5Bsession_id%5D=482d1492-25da-449a-a189-eb0338f12157&secure%5Btoken%5D=68089da904c90e20079a3465c103cd66d405cfe3434521f8b3b8f1961bf4abb7&format=llm_user) ## Ruddr Professional Services Automation Integrations - [ADP Global Payroll](https://www.g2.com/products/adp-global-payroll/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Darwinbox](https://www.g2.com/products/darwinbox/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Fabric](https://www.g2.com/products/microsoft-fabric/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Ruddr Professional Services Automation Features **Additional Functionality** - Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Cost Tracking** - Identification - Allocation - Standard Costs - Project Billing - Cost-to-Completion Tracking **Planning** - Resource Definiton - Capacity - Scheduling - Real-Time Data **Customer Management** - Customer Profiles - Sales **Additional Functionality** - Project Tracking - AI Copilot - Production Cost Tracking - Budgeting/Forecasting - API - Billing & Invoicing - Progress Reports - Generative AI - Billable Items Tracking - Job Scheduling - Invoice Management - Audit Trail - Timesheet Management - Project Time Tracking - Change Order Management - Bills of Material - Third-Party Integrations - Overrun Reporting - Customizable Reports - Job Management - Time Tracking - Percent-Complete Tracking - Labor Cost Reporting - Quotes/Estimates - Cost Estimating - Purchase Order Management - Real-Time Reporting - Inventory Management - Accounting - Estimating - Task Scheduling - Activity Tracking - Forecasting - Expense Tracking - Reporting & Statistics - Job Tracking - Projections - Activity Dashboard - Bid Management - Document Management - Data Import/Export **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management - Resource Allocation & Planning - Progress Tracking - Project Time Tracking - Project Management **Additional Functionality** - Calendar Management - Shop Floor Management - Performance Management - Real-Time Monitoring - KPI Monitoring - Availability Management - Third-Party Integration - Drag & Drop - Project Management - Activity Dashboard - Recommendations - Collaboration Tools - Equipment Management - Task Management - Gantt/Timeline View - Progress Tracking - Alerts/Notifications - "What If" Scenarios - AI Copilot - For Manufacturers - Real-Time Reporting - Mobile Access - Cost Management - Scenario Planning - Historical Database - Inventory Control - Reporting/Analytics - Generative AI - Time Tracking - Resource Management - Predictive Analytics - Resource Allocation & Planning - Projections - Prioritization - Search/Filter - Timesheet Management - Workflow Management - Skills Tracking - Utilization Reporting - Approval Process Control - Access Controls/Permissions - Third-Party Integrations - Reporting & Statistics - Customizable Reports - Commenting/Notes - API - Project Planning - Assignment Management - Customizable Fields - Multiple Projects - Time & Expense Tracking - Resource Request - Data Import/Export - Reporting/Project Tracking - Capacity Management - Real-Time Notifications - Real-Time Updates - Project Templates - Document Management - Workflow Automation **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management - Reimbursement Management - Task Progress Tracking **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking - Time & Expense Tracking - Activity Tracking - Billable Items Tracking - Document Management - Multiple Projects **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Analytics** - Forecasting - Reporting - KPIs - Real-Time Reporting **Administration** - Standard Integrations - Workflow - Access Management - Email Management - Workflow Management - Task Management - Portfolio Management - Calendar Management - Timesheet Management - Accounting Integration - Third-Party Integrations **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Platform** - APIs - Internationalization - Performance and Reliability - Mobile **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Generative AI** - Proposal Generation - Generative AI **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance **Additional Functionality** - Activity Dashboard - Gantt/Timeline View - Quotes/Estimates - Collaboration Tools - Customizable Fields - CRM - AI Copilot - Customizable Reports - Performance Metrics - Access Controls/Permissions - Billing & Invoicing - Approval Process Control - Reporting & Statistics - Project Templates - Task Scheduling - Real-Time Data - Document Storage - Drag & Drop ## Top Ruddr Professional Services Automation Alternatives - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,720 reviews) - [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) - 4.2/5.0 (1,510 reviews) - [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) - 4.3/5.0 (645 reviews)