--- title: Zomato for Restaurants Reviews meta_title: 'Zomato for Restaurants Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how Zomato for Restaurants works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 15 scale: '5' date_modified: '2026-09-24' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # Zomato for Restaurants Reviews **Vendor:** Zomato **Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 15 ## About Zomato for Restaurants Zomato is the fastest way to search for great places to eat around you. Serving 23 countries worldwide ## Zomato for Restaurants Reviews ### 1. A Lifesaver for Managing Peak Hour Chaos **Rating:** 4.5/5.0 stars **Reviewed by:** Harshit T. | AEM Java Developer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about Zomato for Restaurants?** For me, the standout features are the real-time menu management and the instant order notifications. Being able to toggle an item’s availability with a single tap during a busy shift is a total lifesaver. The app is very user-friendly, and it doesn’t crash or lag even when everything gets fast-paced. **What do you dislike about Zomato for Restaurants?** f I had to point out a flaw, it’s the reliability of the push notifications. There are times when the app is online, but order alerts get delayed or don't ring through immediately. In a fast-paced environment, even a small latency issue can throw off prep times. It feels like the background syncing sometimes drops the connection, which means staff have to constantly keep the screen awake and manually refresh just to be safe. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Honestly, the biggest problem it solves is the chaos of managing orders during peak hours. Before, trying to juggle dine-in customers with a steady flow of online delivery requests felt like a constant scramble, especially when everything depended on manual tracking. Zomato brings all of that together in one straightforward dashboard. It also fixes the issue of menu discrepancies—if we run out of an ingredient mid-shift, I can mark an item out of stock immediately instead of dealing with angry customers and cancelled orders later. For me, the main benefit is how much time it saves and how much it cuts down on human error. It takes pressure off the staff because we’re not constantly switching between screens or acting as the middleman between the kitchen and delivery drivers. Overall, it streamlines the whole workflow so we can focus on making good food and getting it out the door efficiently. ### 2. Effortless Visibility and Easy Order Management with Zomato for Restaurants **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 03, 2026 **What do you like best about Zomato for Restaurants?** What I like most about Zomato for Restaurants is how easy it is to reach a large number of customers without much effort. It really helps increase visibility and brings in new orders regularly. I also find the platform simple to manage—updating menus, tracking orders, and checking customer reviews is quite smooth. The insights it provides about customer preferences are useful for improving service. Overall, it makes managing online orders much more convenient while helping grow the business. **What do you dislike about Zomato for Restaurants?** One thing I dislike about Zomato for Restaurants is the high commission charges, which can reduce overall profit margins, especially for small businesses. Sometimes, customer support response time can be slow when issues arise. Also, competition on the platform is quite high, so it can be difficult for new or smaller restaurants to stand out without spending more on promotions. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato for Restaurants mainly helps with getting more customers and handling online orders easily. Instead of relying only on offline customers, it connects the restaurant to a much larger audience, which helps increase orders. It also makes things simpler by managing orders, menu updates, and customer feedback in one place. This saves a lot of time and makes daily operations smoother while helping the business grow steadily. ### 3. Zomato Restaurant. **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanka . | head operation, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2024 **What do you like best about Zomato for Restaurants?** You are at home and want restaurant-like food, then Zomato it. This is what Zomato is actually doing for you: bringing North to South, Chinese to Italian, all types of food to your door within a couple of minutes. Zomato acts as a mediator when it's not possible for you to go to particular restaurants and for restaurants to deliver to you. Zomato is a boon; it has made our lives easier and has also reduced the tension of food delivery for the smallest to the biggest restaurants. I've used Zomato several times, and I've been very satisfied with their service. **What do you dislike about Zomato for Restaurants?** There's little I dislike about Zomato, except for the high delivery charges. The charges are so high that they sometimes shake our expected budget for particular food, but due to unexpected delivery charges, it makes us think twice before ordering and also check the same food on another platform to compare the charges. **What problems is Zomato for Restaurants solving and how is that benefiting you?** There are many problems restaurants face that Zomato is now solving: 1) Delivery - It's not easy for small or medium-sized restaurants to maintain delivery services, which Zomato easily solves. 2) Marketing - Zomato helps all restaurants grow and increases awareness of their existence in society among users. 3) Reach - Zomato makes it easy for restaurants to reach their users. 4) Booking and reservations - Zomato reduces the burden of manually booking a particular restaurant; you can easily make online bookings with Zomato. ### 4. Zomato for Restaurants review **Rating:** 5.0/5.0 stars **Reviewed by:** Jamil I. | SPS associate, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 05, 2024 **What do you like best about Zomato for Restaurants?** Most people think it's only a food delivery app. But it's a lot more than that. You can use it to check restaurants about the ambiance, affordability, service and so on. I myself use it for special occasions to see if it fits my budget and the mood. **What do you dislike about Zomato for Restaurants?** Sometimes the reviews and photos can be tricky. They intentionally put the best photos also there are fake reviews sometimes. **What problems is Zomato for Restaurants solving and how is that benefiting you?** I can check the Restaurants based on distance, affordability and occasion. For example, if it's my anniversary then I will choose a romantic ambiance. Also, there are certain foods we don't eat. So I can check if they sell it or not. It's more than just a delivery app. ### 5. Taste The World With Zomato **Rating:** 4.5/5.0 stars **Reviewed by:** Kalyan C. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 29, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zomato for Restaurants?** Zomato is one of the best platforms to enjoy our food by staying at home. It helps us to eat our favorite food in no time and makes us feel happy with the order we place. **What do you dislike about Zomato for Restaurants?** The dislike about Zomato is that nowadays it is taking more time to deliver the order we place. And the delivery charges are very high. And premium charges are high. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato is trying to deliver the orders faster. Zomato for Business benefits me as a consumer by providing access to a diverse range of restaurants with enhanced online capabilities, ensuring smoother transactions, better engagement, and ultimately, a more satisfying dining experience. And trying to reduce the delivery fee and premium charges. ### 6. Zomato for Business review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 15, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zomato for Restaurants?** The platform provides valuable insights into customer preferences and behavior, helping businesses optimize their operations and enhance their visibility. Zomato for Business is a valuable resource for food establishments looking to thrive in the competitive restaurant industry. **What do you dislike about Zomato for Restaurants?** *Dependence on Zomato*: Businesses may feel overly reliant on Zomato's platform for their online presence and marketing, which could potentially limit their autonomy or flexibility in managing their brand image. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato has established itself as a versatile platform catering not only to users seeking food delivery but also to businesses in the food industry. Zomato for Business offers a suite of tools and services to restaurants, cafes, and other food establishments to manage their online presence, customer reviews, and marketing strategies effectively. The platform provides valuable insights into customer preferences and behavior, helping businesses optimize their operations and enhance their visibility. ### 7. Zomato for business used to enhances the online presence of restaurants. **Rating:** 4.5/5.0 stars **Reviewed by:** Riyas R. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 10, 2024 **What do you like best about Zomato for Restaurants?** Being on Zomato can help stay competitive, especially if other local restaurants are also listed.Direct feedback from customers can help in improving service quality and menu offerings. **What do you dislike about Zomato for Restaurants?** Negative reviews and ratings can impact a restaurant’s reputation and deterring potential customers. **What problems is Zomato for Restaurants solving and how is that benefiting you?** It connects small-scale restaurants, which lack visibility, with customers seeking a variety of food options. ### 8. Easy to Manage restaurant listing **Rating:** 5.0/5.0 stars **Reviewed by:** Haritha C. | Digital Marketing Executive, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 12, 2024 **What do you like best about Zomato for Restaurants?** The user interface throughout the process of managing my listing like reviewing, adding promo offers, adding events are much easier and beginner friendly as a merchant with some basic knowledge in using such platforms. **What do you dislike about Zomato for Restaurants?** Nothing to dislike but could have been better if their customer support was a little more active. **What problems is Zomato for Restaurants solving and how is that benefiting you?** I have a cloud kitchen and it is not easy to handle all the in-house tasks alone. Zomato helps me to manage my listing on the go. ### 9. Partnership with Zomato business **Rating:** 3.5/5.0 stars **Reviewed by:** Amit K. | Manager, Mining & Metals, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 16, 2024 **What do you like best about Zomato for Restaurants?** It's provided transparent business solutions like you can attach your hotel restaurant to Zomato for boost your sales you will get many order where you can earn double **What do you dislike about Zomato for Restaurants?** Zomato take high commission which not good for customer **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato provided insights analysis so we can track repeat customer and can analyse which food have high order and where we need to work or development so we can more order . It's also provide dining option ### 10. Features are good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 14, 2024 **What do you like best about Zomato for Restaurants?** Ease of navigating in the system for any order **What do you dislike about Zomato for Restaurants?** The offers are costly. Sometimes the leads take up all the profits earned from each order **What problems is Zomato for Restaurants solving and how is that benefiting you?** Helps me in running restaurant from home and earning some money part time ### 11. Zomato Review **Rating:** 4.5/5.0 stars **Reviewed by:** Shefali S. | SPS associate, Internet, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 22, 2024 **What do you like best about Zomato for Restaurants?** This app offers best customer support and this has many features and tied up to alot of food chains **What do you dislike about Zomato for Restaurants?** This app is all good, it has lil bit of bugs and the interface get laggy rarely **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato gold, this actually saves a alot of money to me, as foodie i like to go out frequently ### 12. Zomato with its super powers **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanjali B. | Associate, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 18, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Zomato for Restaurants?** It's the best application for making your business and earn money independently. **What do you dislike about Zomato for Restaurants?** The profit percentage is a little bit low. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Zomato delivers really quick and it saves time and energy. ### 13. Popstar of food delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh S. | Client Delivery Partner, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 12, 2024 **What do you like best about Zomato for Restaurants?** Since I have started ordering food, I have been using Zomato, and it has very good deals **What do you dislike about Zomato for Restaurants?** Nothing, it's basically perfect, sometimes the interface gets laggy, but it's very rare **What problems is Zomato for Restaurants solving and how is that benefiting you?** I can go anywhere in India, and without a doubt, I can find Swiggy. Without the discounts they offer on weekends, I can't enjoy ### 14. Review for Zomato for business **Rating:** 5.0/5.0 stars **Reviewed by:** Srinidhi G. | Software Developer, Computer Software, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2024 **What do you like best about Zomato for Restaurants?** it helped to connect and engage with users customers **What do you dislike about Zomato for Restaurants?** there is no dislike as such, regarding zomato business **What problems is Zomato for Restaurants solving and how is that benefiting you?** it helped in delivering the products online ### 15. Zomato business in Yugabyte **Rating:** 4.5/5.0 stars **Reviewed by:** Sambit M. | Lead Software Engineer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 20, 2024 **What do you like best about Zomato for Restaurants?** The employees coupons code for every Friday initiatives. **What do you dislike about Zomato for Restaurants?** The coupons value differs based on food categories. **What problems is Zomato for Restaurants solving and how is that benefiting you?** Rather than any other food coupon, direct apps usage to order food for corporate employees. ## Zomato for Restaurants Discussions - [Zomato bad for raw mutton and poultry](https://www.g2.com/discussions/27258-zomato-bad-for-raw-mutton-and-poultry) - 2 comments, 1 upvote - [What is the best payment portal to connect with zomato for transactions?](https://www.g2.com/discussions/what-is-the-best-payment-portal-to-connect-with-zomato-for-transactions) - 1 comment, 1 upvote - [How do i track the order of my delivery](https://www.g2.com/discussions/how-do-i-track-the-order-of-my-delivery) - 1 comment, 1 upvote - [Can I use this for catering?](https://www.g2.com/discussions/can-i-use-this-for-catering-057652f2-f1c1-43e1-b3c5-8cf1f3cd9598) - 1 comment, 1 upvote - [View Zomato for Restaurants pricing details and edition comparison](https://www.g2.com/products/zomato-for-restaurants/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+22%3A47%3A25+-0500&secure%5Bsession_id%5D=f5a7834f-d610-40c3-a3e9-e3762c1d4e89&secure%5Btoken%5D=e2c761bba64f07cf179d60054dee103b9525b87916c07e8101379ffbbc926e2a&format=llm_user) ## Zomato for Restaurants Features **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering - Online Ordering - Order Processing - Location Tracking - Status Tracking - Delivery Tracking - Live Tracking - Activity Tracking - Inventory Tracking **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling - Mobile Payments - Online Payments - Inventory Management - Dispatch Management - Kitchen/Menu Management - Discount Management **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management - Gift Card Management - Receipt Management - Reviews Management - Promotions Management - Route Management **Additional Functionality** - Reporting/Analytics - Third-Party Integrations - Route Optimization - Barcode/Ticket Scanning - Customizable Templates - Customizable Reports - Generative AI - Real-Time Reporting - Loyalty Program - Customer History - Reporting & Statistics - Point of Sale (POS) - Real-Time Updates - Customizable Branding - AI Copilot - Geolocation - Order Entry - Alerts/Notifications - Real-Time Monitoring - Food Delivery Dispatching - SMS Messaging - Multi-Location - Real-Time Data - Mobile Alerts - Routing - Geographic Maps - Real-Time Notifications - API - Mobile Access - Customer Database - Contact Database - Multi-Language - Menu Builder - Real-Time Analytics - Restaurant POS - Online Reservations - Customer Accounts - Multi-Channel Marketing - Email Marketing - QR Codes - Mobile Booking - Website Personalization - Delivery Estimate - Point of Sale (POS) Integration ## Top Zomato for Restaurants Alternatives - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - 4.3/5.0 (64 reviews) - [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) - 4.1/5.0 (62 reviews)