--- title: Restaurant365 Reviews meta_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 324 reviews by the users' company size, role or industry to find out how Restaurant365 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 324 scale: '5' date_modified: '2026-07-28' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Restaurant365 Reviews **Vendor:** Restaurant365 **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 324 ## About Restaurant365 Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success. ## Restaurant365 Pros & Cons **What users like:** - Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. (36 reviews) - Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. (24 reviews) - Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. (14 reviews) - Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. (13 reviews) - Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. (12 reviews) - Users appreciate the **exceptional customer support** of Restaurant365, always ready to provide solutions tailored to their needs. (11 reviews) - Ease of Operations (9 reviews) - Users value the **centralized management** of Restaurant365, enhancing communication and efficiency across operations and accounting. (8 reviews) - Easy Integrations (8 reviews) - Users highlight the **efficiency improvements** in AP and AR systems, enhancing operations across all restaurant aspects. (8 reviews) **What users dislike:** - Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. (10 reviews) - Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. (10 reviews) - Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. (8 reviews) - Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. (8 reviews) - Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. (8 reviews) - Poor Reporting (7 reviews) - Setup Difficulty (7 reviews) - Complex Implementation (6 reviews) - Complexity (6 reviews) - Time Consumption (6 reviews) ## Restaurant365 Reviews ### 1. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kasey V. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Everything is consolidated into one place and the team is extremely helpful! **What do you dislike about Restaurant365?** It's confusing to learn in the beginning. **What problems is Restaurant365 solving and how is that benefiting you?** Transparency within our organization **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Kasey! We're thrilled that Restaurant365 has consolidated all your restaurant management needs into one place and that you find our team extremely helpful. Having a centralized platform streamlines workflows, eliminates data silos, and fosters greater transparency within your organization. It's fantastic to hear this is benefiting you! We understand that learning a new system can be initially confusing. We're committed to making the onboarding process as smooth as possible. Our comprehensive resources, including guides, tutorials, and webinars, provide valuable step-by-step instructions. Additionally, our dedicated support team is always happy to answer your questions and guide you through Restaurant365's functionalities. We recommend exploring our learning resources via the support site and don't hesitate to reach out to our support team if you have any questions. We're confident you'll master Restaurant365 in no time! Thank you for choosing Restaurant365! ### 2. Quick support **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca M. | HR/Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** The support is so quick and thorough. And always follow up. **What do you dislike about Restaurant365?** NA I don't have any negative feedback, always corrected. **What problems is Restaurant365 solving and how is that benefiting you?** Mainlining inventory **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review, Rebecca! We're so happy to hear that you find our customer support team to be quick, thorough, and always following up. We strive to provide exceptional service and ensure your success with Restaurant365. It's wonderful to know that Restaurant365 is helping you maintain your inventory effectively. Precise inventory management saves time, reduces waste, and ensures smooth operations. If there's ever anything else we can do to assist you, please don't hesitate to reach out to our support team. We're always happy to help! ### 3. Great solution for restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** faical s. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Easy and friendly to use Like the mobile application **What do you dislike about Restaurant365?** Great solution for all type of restaurants **What problems is Restaurant365 solving and how is that benefiting you?** Managing food cost and labor **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Faical! We're delighted to hear that you find Restaurant365 easy to use and enjoy the mobile app. It's great to know that our solution is helping you manage food costs and labor more efficiently. We're committed to providing tools that make restaurant management simpler and more effective for you! ### 4. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Streamline of products in accounting. Integrations **What do you dislike about Restaurant365?** Time it's takes to implement the product **What problems is Restaurant365 solving and how is that benefiting you?** We are not yet fully implemented **Official Response from Laura Cole Contreras:** > Thanks for mentioning the streamlining and integrations! We hear you about implementation timelines. Our onboarding team offers resources like training and guides to get you running fast. Plus, our support team is always available. Restaurant365 can save your accounting team tons of time with automation. Imagine the possibilities! We're here to help throughout the process, so feel free to reach out if you have any questions. ### 5. Cons and Pros of R365. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Restaurant365?** That the system is very easy to navigate through each of our companys and import reports quickly. **What do you dislike about Restaurant365?** When there is one issue wrong and a ticket needed to be done, it delays all the other reports and administratives from being able to go in and continue with their role in R365. **What problems is Restaurant365 solving and how is that benefiting you?** Everything is available in one sytstem and easy to pull reports. **Official Response from Laura Cole Contreras:** > Thank you for your review of Restaurant365! We're thrilled that you find the system easy to navigate and appreciate the ability to import reports quickly across your different companies. This streamlined access to data is a core benefit of Restaurant365. However, your feedback regarding report delays due to support tickets is crucial. We understand how important it is to maintain uninterrupted workflow, and we apologize for any inconvenience this may have caused. Our support team is dedicated to resolving issues promptly while minimizing disruption. We're constantly evaluating our processes to improve response times and ensure isolated incidents don't impact overall system access. In the meantime, if you ever encounter a delay, please don't hesitate to reach out to our Customer Success Management team. They can work with support to prioritize your ticket and get your reports running smoothly again. Thank you again for your feedback. We're committed to continuously improving our support and functionality to ensure Restaurant365 remains your preferred restaurant management solution. ### 6. Informative **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Controller, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** All information in one place. Ease of use. **What do you dislike about Restaurant365?** Reporting and budgeting on multiple locations **What problems is Restaurant365 solving and how is that benefiting you?** Accurate financials **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Michael! We're delighted you find Restaurant365 user-friendly and offers a central hub for your restaurant's information. Accurate financials are key, and Restaurant365 empowers informed decision-making across all locations. If you have any questions on multi-location features, reach out to our support team or product specialists. Thank you for choosing Restaurant365! ### 7. Restaurant 365 is user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** This is my second company that uses restaurant 365. I am now a corporate trainer for this platform at Lessing's Hospitality Inc. R365 is easily teachable and extremely user friendly. Our accounting and operations trainers have been patient and comfortable to work with. Jesse Brown & David Mortensen take the time to explain the platform and always welcome questions. They are always available outside our zoom forum. The implementation process was informal and familiar. Great experience. **What do you dislike about Restaurant365?** The biggest down fall is that you are not able to delete items out of the database. **What problems is Restaurant365 solving and how is that benefiting you?** It is solving many issues with scheduling and accuracy with inventory **Official Response from Laura Cole Contreras:** > Thank you for your detailed review, Kathy! We're thrilled to hear that you find Restaurant365 easily teachable, user-friendly, and helpful in solving scheduling and inventory issues. We appreciate you highlighting the patience and expertise of our trainers, Jesse Brown and David Mortensen. We're glad you've had a great experience with Restaurant365 so far! Your feedback is valuable to us, as it helps us continuously improve our platform. Please know that there are alternative ways to handle outdated or unused items. Your onboarding coaches and CSM can help you explore these options if you'd like. Thank you again for your review, and we're grateful for your business! ### 8. Worth the trouble **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Restaurant365?** Importing invoices and daily sales saves **What do you dislike about Restaurant365?** The hassle you have to go through to change or correct entries **What problems is Restaurant365 solving and how is that benefiting you?** Visibility in real time for operations team **Official Response from Laura Cole Contreras:** > Thank you for your review! We're glad to hear that importing invoices and daily sales with Restaurant365 is a time-saver for you. We understand that making changes or corrections can sometimes be cumbersome. Our team is continuously working on improvements to streamline these processes. It's great to know that real-time visibility for your operations team is a significant benefit. Your feedback is invaluable as we strive to enhance our platform. If you have any further suggestions or need assistance, please feel free to reach out. ### 9. r365 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Restaurant365?** Brings all the information from our venues into one place. Saving time on entries that we used to have to make. Bank rec's are super easy and the infomation gets downloaded from the bank. **What do you dislike about Restaurant365?** There were some growing pains at first but after a year now think it's fantastic. Don't like how bank rec's update after being completed when bank activity is updated. **What problems is Restaurant365 solving and how is that benefiting you?** Gets the information to us much faster and we can see if information is missing. **Official Response from Laura Cole Contreras:** > Thanks for the fantastic review! We're thrilled to hear that Restaurant365 is saving you time and streamlining your operations. Here at Restaurant365, we're big believers in the power of centralized information. Having everything from your venues in one place is definitely a game-changer, and we're glad it's making a positive impact on your workflow. We appreciate your feedback on the bank reconciliations (bank recs). It sounds like the automatic downloads are a big win, but the update after completion could be improved. Our product team is constantly working on enhancements, and your input is valuable. We'll be sure to pass it along! In the meantime, we're happy to hear that Restaurant365 is helping you get information faster and identify any missing data. That improved visibility can make a big difference in decision-making. If you have any further questions or suggestions, please don't hesitate to reach out to our support team. We're always here to help! Thanks again for the review! ### 10. Restaurant365 - The total solution **Rating:** 5.0/5.0 stars **Reviewed by:** LaTonya W. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Restaurant365?** Restaurant365 is a fantastic and complete tool for restaurants of all sizes. I love the ease of integration with our POS and payroll systems, as well as our banks to make monthly reconciliations seamless. While we we are currently new to the product and are only using few components of it, I am excited about having an all-encompassing product that will provide great levels of efficiency. In addition to providing responsive product support when immediate change and intervention is needed, I also really appreciate the extensive tutorials and training materials that are readily accessible at any time. Our onboarding representatives were incredibly knowledgeable and friendly. I would highly recommend this product! **What do you dislike about Restaurant365?** The only challenge I have found to date is the inability to remove data (invoices and credit memos) imported in error as part of our onboarding process. There has to be a better way to dispose of these than the workaround provided to us, including a bulk removal. **What problems is Restaurant365 solving and how is that benefiting you?** Inventory management, accounting processes **Official Response from Laura Cole Contreras:** > Thank you for your positive and insightful review of Restaurant365! We're delighted to hear that you find our tool fantastic and well-suited for restaurants of all sizes. It's great to know that the ease of integration with your POS, payroll systems, and banks has made monthly reconciliations seamless. We are thrilled to have contributed to your operational efficiency. We also appreciate your feedback on the data removal process during the onboarding phase. We understand the importance of streamlining this process and are always working to improve. At Restaurant365, we aim to solve inventory management and accounting challenges for restaurants, and it brings us joy to hear that you're experiencing the benefits firsthand. Thank you for recommending our product, and if you have any further suggestions or questions, please feel free to reach out. We're here to support you on your journey with Restaurant365! ### 11. Hey Hey What can I do **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** I have use several different programs for accounting, Menu development and profit and loss statement. R365 is hands down the best I have encountered. What can it do almost everything, I need plus more. I have barely scratch the surface and I am extremely impressed. It make other programs look obsolete. The support teams are impressive and are well-versed in the product. **What do you dislike about Restaurant365?** I still trying to figure that out. I don't have every module available, but as I keep learning, I kind of want everything. What I would like to see just like invoice scanning I would like to see recipe scanning to make that a little bit easier for the menu engineering. I know that could be difficult since databases are different, but is artificial intelligence improves. I would think this would be easy to accomplish. **What problems is Restaurant365 solving and how is that benefiting you?** It is easy to look at inventory and recipes to drive a better theoretical food cost. It is also great when someone makes an error to be able to fix it. Correct invoices and inventory. It's also very nice to have one program that does everything instead of multiples. **Official Response from Laura Cole Contreras:** > Thank you for your wonderful review of Restaurant365, James! We're thrilled to hear that you find our platform to be the best you've encountered for accounting, menu development, and profit and loss statement management. We constantly strive to offer comprehensive features to meet your needs and even exceed your expectations. Your feedback on invoice and recipe scanning is valuable to us. We're committed to continuous improvement, and we'll definitely take your suggestions into account as we work towards enhancing our system. We're glad that Restaurant365 has been beneficial for you in managing inventory, recipes, and theoretical food costs. Our goal is to simplify and streamline your processes, so you can focus on your restaurant's success. Should you need any assistance or have further questions, we are always here to help. Thank you for choosing Restaurant365, and we look forward to serving you even better in the future! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 12. Great for accounting **Rating:** 3.5/5.0 stars **Reviewed by:** Natalie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Restaurant365?** I love the accounting side of the software. The implementation was excellent with knowledgable coaches. The program itself is extremely detailed and has great reporting. They also have a good support center with great articles. **What do you dislike about Restaurant365?** The payroll software. It is newer and extremely glitchy. I feel like it would work perfect for 1 business with few employees. We have 3 concepts with about 200 employees total and we've noticed it just doesn't intergrate well with what we are needing. Hopeful this is something that will be worked out in the near future, as they will be rolling out updates soon. **What problems is Restaurant365 solving and how is that benefiting you?** They have been actively trying to solve our payroll issues. Most issues are internal and their IT team takes care of it. We are slowly getting better at payroll issues but there are still internal issues that pop up that will need resolving. **Official Response from Laura Cole Contreras:** > Thank you for sharing your feedback with us, Natalie! We're delighted to hear that you're enjoying the accounting features of Restaurant365 and found the implementation process smooth and informative. We're also glad that you're finding value in the detailed reporting and support resources available. We apologize for any inconvenience you've encountered with the payroll process, but we are happy to hear that our teams are resolving any issues that arise. Your input is invaluable in this process. We appreciate your feedback. It helps us improve your experience with Restaurant365. If you have any further insights or suggestions, please feel free to share them with us. We're here to assist and ensure that Restaurant365 meets your business needs effectively. Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 13. Report features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** I use the software for several features and would like to see better options for customizing the reports **What do you dislike about Restaurant365?** Support is often difficult to contact directly and get solid answers to specific questions **What problems is Restaurant365 solving and how is that benefiting you?** Sales and cost data **Official Response from Laura Cole Contreras:** > Thank you for your feedback! We're glad Restaurant365 is helping you manage your sales and cost data. We understand your desire for more report customization options. We're constantly working on improving our features, and your feedback is valuable. Always feel free to share your ideas with our development team via the R365 Idea Portal: https://ideas.restaurant365.com/ideas/new. Regarding support accessibility, we apologize if you've had trouble reaching someone directly. We're committed to providing excellent customer service and are always looking for ways to improve. We've recently implemented a new live chat feature on our website, which might be a more convenient way to connect with our support team for quick questions. For more complex issues, you can still submit a support ticket, and our team will get back to you as soon as possible. Thank you again for your review! ### 14. R365 launch **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** So far it has been seamless for our operations teams and they can manage their store better than compeat **What do you dislike about Restaurant365?** I have many and they are being communicated to product development 😊 **What problems is Restaurant365 solving and how is that benefiting you?** Not sure **Official Response from Laura Cole Contreras:** > Thank you for your review and for choosing Restaurant365! We’re glad to hear that the transition has been seamless and that it’s helping your operations teams manage more effectively. We appreciate you sharing your feedback with our product development team—your input is crucial as we continue to improve. Please don’t hesitate to reach out if there’s anything we can do to support your success! ### 15. A great software for any 4+ location software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** They can streamline any large operation and make them more efficient **What do you dislike about Restaurant365?** Nothing at all, they are a very good software **What problems is Restaurant365 solving and how is that benefiting you?** It makes financial reporting for our clients a breeze **Official Response from Laura Cole Contreras:** > Thank you! We're thrilled Restaurant365 is making your operation efficient. Glad to hear financial reporting is a breeze for your clients! ### 16. Long time user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** Great integrations, great support straight forward software. **What do you dislike about Restaurant365?** Item and inventory management is a slog. I wish they didn't sell updates as a la cart extras. **What problems is Restaurant365 solving and how is that benefiting you?** Good accounting software **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review! We're delighted to hear you find Restaurant365's integrations, support, and user-friendliness valuable assets for your accounting needs. We appreciate your feedback on inventory management. We're constantly striving to improve this functionality, and your insights are very helpful. While some advanced features may require additional modules, our core inventory management tools offer robust tracking, ordering, and waste reduction capabilities. We recommend exploring these features further through our comprehensive guides or scheduling a consultation with a product specialist. Thank you for choosing Restaurant365! We're committed to providing the best possible experience for our customers. ### 17. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Restaurant365?** Helps with efficiencies and all aspects of restaurants. Great for scheduling.and accounting and integrates well. **What do you dislike about Restaurant365?** Some areas are in payroll still need some updates. **What problems is Restaurant365 solving and how is that benefiting you?** Costing and operational efficiencies **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review! We’re glad to hear that Restaurant365 is helping with efficiencies, scheduling, and accounting, and that you find the integrations valuable. We appreciate your feedback on payroll updates—it's helpful as we continue to enhance the platform. Please let us know if there’s anything else we can do to support you! ### 18. Efficient reporting and accounting tools **Rating:** 5.0/5.0 stars **Reviewed by:** Debora M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** R365 is a great software with so many useful tools. from accounting to menu engineering, helps me use my time more efficiently. The reporting is very detailed and directly influences on food cost and overall expenses. **What do you dislike about Restaurant365?** For non accounting professionals, language can be an issue. The worse is NOT HAVING a SUPPORT PHONE line. Opening tickets for high volume restaurant managers is not helpfull when needeing immidiate assistance **What problems is Restaurant365 solving and how is that benefiting you?** Time saving in invoices, food cost and AP automation **Official Response from Laura Cole Contreras:** > We're thrilled you find Restaurant365 efficient and insightful, Debora! We're working on making the language more accessible and exploring ways to offer more immediate support options. Thanks for your valuable feedback! ### 19. The text is not provided, so I cannot translate it. Please provide the text you want translated. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Restaurant365?** The data and the reporting it is capable of providing **What do you dislike about Restaurant365?** Currently, APIs are not readily available for various HRIS platforms. **What problems is Restaurant365 solving and how is that benefiting you?** Data that highlights cost **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review! We're thrilled that Restaurant365's data and reporting capabilities are helping you gain valuable insights into your business. We appreciate your feedback regarding HRIS integrations. While we currently offer integrations with some HRIS platforms, we recognize the need for broader compatibility. We're actively working on expanding our HRIS API connections to provide a more seamless experience. In the meantime, you can check out our current list of supported HRIS platforms on our website or reach out to our customer success team for more info. Thank you for choosing Restaurant365! ### 20. R365 Makes Life Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Kathi T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** I love pulling up multiple locations side by side in one report and having commissaries and transfers seamless **What do you dislike about Restaurant365?** Commissaries orders should have processing option with packing slips having lines to fill in prices and amounts and then ship and fulfill option should not without automatically enter the same amount order as fulfilled. Also scheduling is still clunky and sometimes gets double posted or lost. **What problems is Restaurant365 solving and how is that benefiting you?** Consolation of data and information **Official Response from Laura Cole Contreras:** > Thank you for your 5-star review and for sharing your feedback, Kathi! We're thrilled to hear you love the multi-location reporting and seamless commissary and transfer functionality. We're actively working on improving the commissary ordering process and scheduling issues. Your insights are invaluable to us as we continue to develop Restaurant365. We appreciate your patience and continued support! ### 21. Shining star in the restaurant technology space **Rating:** 5.0/5.0 stars **Reviewed by:** Phil M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Restaurant365?** Easy to use, thorough coaching sessions, UI is intuitive, and great place to store and analyze data. Knowledge base is extensive for getting help before needing to reach out to customer support. HIRE, scheduler, and payroll modules appear to be promising. **What do you dislike about Restaurant365?** Data needs to be loaded in a specific sequence **What problems is Restaurant365 solving and how is that benefiting you?** Accounting, inventory management, recipe build and costing, ATS, scheduler, payroll **Official Response from Laura Cole Contreras:** > Thank you so much for the fantastic 5-star review, Phil! We're thrilled to hear that you find Restaurant365 easy to use, informative, and a valuable tool for managing all your restaurant's back-of-house needs. We take pride in our intuitive UI, comprehensive knowledge base, and thorough coaching sessions – all designed to empower you and your team to get the most out of Restaurant365. It's great to know these resources are helping you before you even need to contact support! We're constantly working on improving data import functionality, and we appreciate your feedback about the specific sequence requirement. This helps ensure data integrity, but we'll definitely consider ways to streamline the process in future updates. In the meantime, we're happy to hear Restaurant365 is solving so many critical problems for you. From managing your finances and inventory to streamlining recipe costing, applicant tracking, scheduling, and payroll – it's rewarding to know we're helping your restaurant run more efficiently and profitably. Thank you again for choosing Restaurant365! ### 22. R365 has allowed us to run our restaurants as if we had 100 units. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrei S. | Customer Advisory Board Member, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Restaurant365?** Their ability to integrate operations with the back-end time consuming processes of accounting has leveraged our ability to grow by letting us focus and spend more time on the operations. The system is also very straightforward and easy to learn and use. R365 has provided us with a competitive advantage that has led to our sustainable growth over the last 8 years. **What do you dislike about Restaurant365?** Onboarding process of a system that touches so many data points and influences so many decisions is naturally time consuming. Don't let this be a barrier of entry as the investment will be well worth it. **What problems is Restaurant365 solving and how is that benefiting you?** Seamessly connects operations and accounting. It drives better decision-making by allowing us to have relevant information when we need it. By connecting back-end with day-to-day operations R365 allows our managers to 1.) better focus on areas of opportunities and 2.) spend more time with the guest. **Official Response from Laura Cole Contreras:** > Thank you, Andrei, for such a detailed review! We appreciate the feedback and are happy to know that our solutions are improving operations for your organization. Thanks for sharing your understanding, that proper setup is key to operational execution. ### 23. Great Small Restaurant Chain Support **Rating:** 5.0/5.0 stars **Reviewed by:** gavin b. | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Restaurant365?** Resturant 365 helps our General Managers do their job effiecently on a weekly basis. From scheduling to inventory and weekly AP their admin time has been reduced by 50% on a weekly basis. **What do you dislike about Restaurant365?** Sometimes its hard to keep up with the new features rolling out all the time. It feels like I have a new option on the smart ops screen everytime I login. Sometimes its hard to know how we should be utilizing the new feature to the best of our ability because its all self taught. **What problems is Restaurant365 solving and how is that benefiting you?** Food Cost and Labor Cost. Getting a clear picture into weekly AVT reports has been a big benefit to our brand **Official Response from Laura Cole Contreras:** > Thank you for taking the time to share your feedback, Gavin! We're thrilled to hear that Restaurant365 has significantly improved your General Managers' efficiency, reducing admin time by 50% on a weekly basis. It's fantastic to know that our platform has been instrumental in addressing your challenges with food and labor costs, providing a clear picture through AVT reports. We appreciate your honesty regarding the challenge of keeping up with new features. Rest assured, we are actively working on improving our communication and user guidance to ensure a smoother experience. If you ever have specific questions about utilizing a new feature, our support team is here to assist you. We value your partnership and look forward to continuing to support your brand's success! ### 24. Restaurant365 - Just what our organization needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Jack W. | Director of Training and Development, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Restaurant365?** The customer service is impeccable! We are a medium sized restaurant group (less than 15 locations and 450 employees) that was looking for a partner that was going to help us excel in our growth mode! Restaurant365 checked all of our boxes and we have no regrets about choosing them over the competition **What do you dislike about Restaurant365?** For our organization, we really needed a way for our employees to communicate with each other about their schedules. R365 doesn't have the greatest tools for this. **What problems is Restaurant365 solving and how is that benefiting you?** Actual vs. Theoretical Inventory, R365 has the ability to analyze our sales and tie it into our inventory for super accurate reporting. Our Managers love taking inventory on a tablet or their smart phone, super easy and fun. Business Analytics - we can't even imagine being where we are now without R365, in fact, we wouldn't be where we are with R365 **Official Response from Laura Cole Contreras:** > Thank you for your detailed review, Jack! We always want feedback from our customers to let us know how to improve, so we appreciate your thoughtfulness. If you are ready to take analytics to the next level, grab a demo of our new solution, R365 Intelligence. ### 25. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** Helped to integrate all of our operations and financial systems into one easy system **What do you dislike about Restaurant365?** It does take a lot of training. But you do get an onboarding specialist to help you **What problems is Restaurant365 solving and how is that benefiting you?** We are getting a better view of actual costs **Official Response from Laura Cole Contreras:** > Thank you for your feedback, Andrea We're thrilled to hear that Restaurant365 has helped you integrate your operations and financial systems into one easy system. We understand that the training process can be time-consuming, but we're glad that our onboarding specialists helped you get the most out of the software. Most importantly, we're happy to learn that Restaurant365 is helping you gain a better view of your actual costs. This insight is invaluable for making informed business decisions and improving your bottom line. We appreciate your kind words and will continue to work hard to develop innovative solutions that help restaurants succeed. ### 26. Fantastic "do-it-all" software **Rating:** 5.0/5.0 stars **Reviewed by:** Mars B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Restaurant 365 doesn't just do it all but it does it all very WELL. You don't feel like you're using a software where the people who designed it know nothing about the resturaunt biz. It's in-depth, it's professional and it FEELS like it's worth learning more about because it's very intuitive **What do you dislike about Restaurant365?** The cost variance alert specifically when it's sending the alert for the same vendor. It ought to have a language that allows it to see that I'm purchasing just a smaller amount from the same vendor. (Especially since that lesser amount is populated in the split u of m area) **What problems is Restaurant365 solving and how is that benefiting you?** One stop shop. No need to learn several systems just one system. Which saves time and allows for us to do more important things on the restaurant side **Official Response from Laura Cole Contreras:** > Thank you for your valuable feedback, Mars! We're thrilled to hear that you appreciate Restaurant365's comprehensive and intuitive design, tailored to the restaurant industry. We understand the importance of efficiency, and we're delighted that our platform serves as a one-stop shop, streamlining your processes and saving you time. We also appreciate your input regarding the cost variance alert and will work towards improving this aspect to better suit your needs. If you have any further suggestions or questions, please don't hesitate to reach out. We're committed to continuously enhancing your experience with Restaurant365. Thank you for being a part of our community! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 27. R365 is a great accounting and inventory platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime M. | Food Tech, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Restaurant365?** The most helpful thing about R365 is that it is accounting and inventory in one software. My favorite thing about R365 is the "missing items" filter in Smart Ops! It is so helpful with mapping. **What do you dislike about Restaurant365?** The least helpful thing currently is that the "portioning" feature is not ready to use yet. We found that extremely helpful with Compeat. **What problems is Restaurant365 solving and how is that benefiting you?** Solving the issue of not being able to access our old platform from anywhere. The fact that it is web-based is SOOOO GREAT! **Official Response from Laura Cole Contreras:** > Thank you so much for sharing your experience with Restaurant365, Jaime! We're thrilled to hear that you're finding the accounting and inventory integration valuable. The "missing items" filter in Smart Ops sounds like a standout feature for you. We appreciate your feedback about the "portioning" feature and understand its importance. It's fantastic to know that the web-based accessibility of Restaurant365 has been a game-changer for you, solving the problem of accessing your old platform. We're committed to continuous improvement and your insights are truly valuable. If you have any more feedback or suggestions, please don't hesitate to reach out. Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 28. R365 is a one stop shop for all your needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Restaurant365?** R365 is really a full suite of products that solves all the needs a restaurant has for running its business from accounting to operations. It's very scalable for multi-unit operators and much lower cost than a traditional ERP system. It gives smaller companies the ability to work with tools that a large ERP system offers without the cost and maintenance. **What do you dislike about Restaurant365?** I think the reporting suite of R365 could be more robust and user friendly as far as functionality but in the end I'm able to get what I need from the system. They are also constantly improving the product so I imagine this will be a non-issue in the future. **What problems is Restaurant365 solving and how is that benefiting you?** R365 allows our operators to easily see their business results on a real time basis allowing for more proactive operational changes to solve problems before they get out of control. **Official Response from Laura Cole Contreras:** > Thanks for the great review! We are happy to hear that our integrated solutions for accounting and store operations are exceeding your expectations. We are always listening to our customers so we can keep improving, so be sure to check out our new data visualization solution--R365 Intelligence--that can help you get the robust reporting you are looking for. ### 29. A solid accounting and restaurant management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Rob G. | Controller/Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Restaurant365?** Great support. Always working to improve and constantly exceeding expectations. Restaurant365 is continuously updating to make processes more accessible and better. Their support is second to none. **What do you dislike about Restaurant365?** I'm a self-professed keyboard fanatic. Sometimes I wish I could tab through things more in the system versus using the mouse. **Recommendations to others considering Restaurant365:** If you're looking at other options, stop. Restaurant365 will fit ALL your needs. **What problems is Restaurant365 solving and how is that benefiting you?** I can access the program anywhere I have an internet connection. We no longer worry about "installing" a program when upgrading computer hardware. We implemented R365 Payroll more than one year ago. I couldn't be happier. It has streamlined our payroll processes significantly. **Official Response from Laura Cole Contreras:** > Thank you for such a detailed review, Rob! We are happy to hear that our solutions make an impact on your operations, and we are always seeking ways to improve your experience. ### 30. Inventory done right. **Rating:** 4.0/5.0 stars **Reviewed by:** Julie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Before R365 we were using excel spreadsheets for inventory. We relied on our managers to update and add new products. R365 has been a game changer. Inventories are now completed with all products, correct pricing and we are finally putting in prepped items with an accurate cost. Looking forward to using the new bar scanning ap. **What do you dislike about Restaurant365?** Reporting is a little clunky. Hopefully, we can become more proficient with custom reporting. Not a lot of support in that area. **What problems is Restaurant365 solving and how is that benefiting you?** Right now they are diving our employee onboarding. We haven't used it yet but are anticipating great things allowing us to be more productive and giving our new employees a great start i our company. **Official Response from Laura Cole Contreras:** > Thank you for sharing your feedback on Restaurant365, Julie! We're thrilled to hear that the transition from Excel spreadsheets to R365 has been a game changer for your inventory management. It's great to know that inventories are now more accurate and efficient with correct pricing and prepped items. Regarding your feedback on reporting, we appreciate your input. We are continuously working on improving our platform, and we take customer suggestions seriously. We understand the importance of custom reporting and will strive to provide better support in that area. We're excited to hear that you are looking forward to using the new bar-scanning app. We believe it will further streamline your processes and enhance your overall experience with R365. As for employee onboarding, we are committed to making it a seamless process for you. We hope that R365 will prove to be a valuable tool in increasing productivity and providing new employees with a great start at your company. If you have any further questions or need assistance, don't hesitate to reach out. Thank you for choosing Restaurant365, and we look forward to continuing to serve you and your business! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 31. Purchasing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Brian B. | Purchasing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** Ther reporting systems available and hit it can help our restaurant group continue to grow. **What do you dislike about Restaurant365?** Potentially way too many reports but we just were signed up so other things may come up. **What problems is Restaurant365 solving and how is that benefiting you?** Solving many of the additional reports we did not have access to before we had this program. **Official Response from Laura Cole Contreras:** > Brian, we're thrilled to hear that you're enjoying the powerful reporting capabilities of Restaurant365! Your feedback about the potential for too many reports is valuable, and we'll consider it as we continue to improve our platform. We're committed to helping restaurant groups like yours grow and succeed, and we're grateful for your trust in Restaurant365 to solve your reporting challenges. Thank you for your review! ### 32. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** We have been using Restaurant 365 for about 9months and from day 1 the team has been fantastic. The implementation team made sure we knew exactly how to use the software before we went live. **What do you dislike about Restaurant365?** It is a different mindset than we were used to but once you ilunderstand the direction they are going it works. **What problems is Restaurant365 solving and how is that benefiting you?** Our number one goal was to use as a recipe and accounting software. **Official Response from Laura Cole Contreras:** > Thank you for your positive review of Restaurant365, Michael! We're thrilled to hear that our team has provided excellent support from the beginning and that the implementation process was smooth for you. We understand that adapting to a new mindset can be a challenge, but we're glad to hear that once you grasped the direction, it worked well for your needs. At Restaurant365, our aim is to solve your problems effectively. We're delighted that you find value in our software as a recipe and accounting solution, supporting your primary goal. If you have any further feedback or suggestions, we're always here to listen and improve your experience. Thank you for choosing Restaurant365! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 33. Operations coach **Rating:** 4.5/5.0 stars **Reviewed by:** Engelica C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** The help functions and how often new changes are being made to support evolving companies **What do you dislike about Restaurant365?** I'd like more of an explanation when I do something the system doesn't like. Or what I need to do to correct the issue. **What problems is Restaurant365 solving and how is that benefiting you?** It's helping us solidify our inventory process **Official Response from Laura Cole Contreras:** > Thank you for the wonderful review, Engelica! We're thrilled to hear that you appreciate our helpful features and frequent updates. We're always working to improve the user experience, so your feedback about wanting more detailed error messages when encountering issues is very valuable. We'll take this to heart and explore ways to provide clearer explanations and corrective actions. We're also glad to hear that Restaurant365 is helping you solidify your inventory process! That's exactly what we strive for, to empower restaurants like yours to operate more efficiently and achieve their goals. ### 34. User friendly and great resources **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Using R365 has been so user friendly for our team. It has made our onboarding so much easier and has so many resources for our HR team. **What do you dislike about Restaurant365?** NA. It's great. No complaints. I've worked with a lot of different payroll companies and. R365 is one of the best. **What problems is Restaurant365 solving and how is that benefiting you?** R365 integrates with so many of our other platforms. That has been a huge help for us. **Official Response from Laura Cole Contreras:** > Thank you for your positive review! We are thrilled to hear that Restaurant365 has been a user-friendly solution for your team, making the onboarding process easier and providing valuable resources for your HR team. We are also delighted that you find our platform to be one of the best compared to other payroll companies you've worked with. The integration capabilities with your other platforms are designed to streamline your operations and make your experience even more seamless. If you ever have any questions or need further assistance, please don't hesitate to reach out. We value your business and are committed to providing you with excellent service. Thank you again for choosing Restaurant365! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 35. R365 is fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Restaurant365?** Great account support & helpful staff! We love using the system and going to the transformation festivals. We always get the support we need. 1st day of the festival has been awesome! **What do you dislike about Restaurant365?** Nothing! I love it! We would love if more ideas from the idea portal were taken into consideration but appreciate that it exists for us to use. So far we've had a great experience! **What problems is Restaurant365 solving and how is that benefiting you?** Offering the transformation festival were we can learn and go to the solutions bar to talk about any issues. The solutions bar is a great option at these events. **Official Response from Laura Cole Contreras:** > Thank you for your fantastic review! We're thrilled to hear that you're enjoying our system and the transformation festivals. Our team takes pride in providing excellent account support and being helpful to our valued customers like you. We appreciate your feedback about the idea portal and will certainly take it into consideration. We're dedicated to continuously improving our services to meet your needs and ensure you have a great experience. If you have any further suggestions or questions, feel free to reach out. We're here to help and make your experience with Restaurant365 even better! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 36. Executive Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy N. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** How everything for your business is in one place. **What do you dislike about Restaurant365?** Pricing isn't ideal, but understand it has to be a certain amount. **What problems is Restaurant365 solving and how is that benefiting you?** Restaurant 365 will be tying our business together in a uniformed manner. **Official Response from Laura Cole Contreras:** > Cindy, we're thrilled to hear that you appreciate the convenience of having everything for your business in one place with Restaurant365! We understand that pricing is a concern, but we're confident that the benefits of increased efficiency and improved data visibility outweigh the cost. We're excited to help you tie your business together and unlock new levels of growth! ### 37. The Largo Group Clients enjoy R365 **Rating:** 5.0/5.0 stars **Reviewed by:** Scott F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** Great technology to give restaurant teams deeper access to their financials in real time **What do you dislike about Restaurant365?** No issues found with our clients using R365 **What problems is Restaurant365 solving and how is that benefiting you?** Helping restaurant managers have access to their numbers in real tome **Official Response from Laura Cole Contreras:** > We're thrilled that Restaurant365 is helping your restaurant team gain deeper access to their financials in real-time, Scott! This access is invaluable for making informed decisions and driving growth. We're always working to improve our software, and we appreciate your positive feedback. Thank you for choosing Restaurant365! ### 38. Details and Insight **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Restaurant365?** R365 provides better insight into your restaurant than any other software. It pulls all the details from the POS for an in-depth view. It's also an excellent all-in accounting, inventory, and scheduling software. The permission sets allow us to decide who on our team has access to what. **What do you dislike about Restaurant365?** While it is a huge benefit to have all of this data it is also overbearing. There is soo much that it often becomes intimidating. One thing we really dislike is the amount of training it takes to be able to just use the software. Plus after you learn that basics there is still so much more to learn to become proficient. **What problems is Restaurant365 solving and how is that benefiting you?** A clear understanding of where the money is going. An in-depth look into labor, cogs, and all operating expenses. The software also takes all the guesswork out of invoices, so our managers can follow along with the accounts and be able to real-time respond to accounting questions because all the information is at their fingertips. **Official Response from Laura Cole Contreras:** > Thanks for taking the time to leave us a review, Nathan! We appreciate the feedback about your onboarding experience and hope you're taking advantage of all the coaching webinars and resources we offer our customers to help them power their work more effectively. We are always listening and working to improve! ### 39. R365 is a Solid accounting system for a Restaurant **Rating:** 4.5/5.0 stars **Reviewed by:** Leandro U. | Financial Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about Restaurant365?** Automation is one thing that will bring your business to another level. Secure as you can create users with different access levels, which is very helpful for a growing organization. Reports are really good as well. In general I love the system, it is easy to deal with and helps the communication between all areas. **What do you dislike about Restaurant365?** Slowliness, lately we are facing a lot of slow times during the day, I don't know if it is a local problem at my office or something with R365. When you have many users on the same IP, it creates some traffic issues. Nothing terrible, just a little slower than usual. Out of that, I have no complaints at all. I wish there was an easier to update items within the system, that is another annoying thing that requires a daily effort to keep the system up to date. **What problems is Restaurant365 solving and how is that benefiting you?** They are always updating their system, to make it easier for the operation to use the application and feel that they need it to make their lives easier. Waiting for the R365 POS. **Official Response from Laura Cole Contreras:** > Thank you, Leandro, for taking the time to leave us a review! We are happy to hear you find our products easy to use and helpful to run your business. If you appreciate the user roles, keep an eye out for "custom user permissions," being released soon. Thank you for your feedback about updating items, too. If you have an idea about how to improve this feature, be sure to share it with our product team via the Ideas Portal: https://ideas.restaurant365.com/ideas/new. ### 40. All in one system **Rating:** 5.0/5.0 stars **Reviewed by:** Katie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Restaurant365?** Restaurant 365 allowed us to identify problems and respond much quicker than our prior accounting system. Our food costs have dropped over 10% in a year just by being able to identify where the problems were instead of making guesses. It's designed to consolidate systems so there's less needed to get the necessary information as well. Customer service is phenominal. **What do you dislike about Restaurant365?** It's a learning curve and onboarding is time consuming but worth it if stuck through to the end. **What problems is Restaurant365 solving and how is that benefiting you?** Identifying problems, consolitating systems, and providing detailed analytics. **Official Response from Laura Cole Contreras:** > Thank you so much for taking the time to share your experience with Restaurant365, Katie! We are thrilled to hear about the positive impact it has had on your operations. It's fantastic to know that Restaurant365 has empowered you to identify and address issues more efficiently compared to your previous accounting system. A remarkable 10% drop in food costs within a year speaks volumes about the system's ability to pinpoint areas for improvement and enable informed decision-making. We are pleased that our platform's design, aimed at streamlining information access, has contributed to your success. We appreciate your feedback on our customer service as well. Providing exceptional support is a priority for us, and we're glad to hear that our team has met your expectations. We understand that the learning curve and onboarding process can be a challenge, but we're delighted that you found it worthwhile to persevere. Your dedication to mastering the system will undoubtedly continue to pay dividends in terms of enhanced efficiency and insightful analytics. We are committed to continually improving and refining Restaurant365 to ensure a seamless experience for our valued customers like you. If you have any further insights or suggestions, please don't hesitate to reach out. Thank you again for choosing Restaurant365 and for sharing your success story with us! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 41. Restaurant365 is the Cream of the Crop **Rating:** 5.0/5.0 stars **Reviewed by:** John R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Restaurant365?** I like that it's a constantly evolving, feature-rich solution that meets our needs as we grow. Their support professionals are a pleasure to work with as well. **What do you dislike about Restaurant365?** It's hard to find anything to dislike. The few issues we've had have always been efficiently addressed. **What problems is Restaurant365 solving and how is that benefiting you?** We've migrated our alcohol inventory program from an external provider to an in-house solution due to R365's functionality. This has given us greater controls while reducing our costs. **Official Response from Laura Cole Contreras:** > Thanks for the glowing review, John! We are happy to hear that our solutions are helping you to better control costs at your organization. We are always listening to our customers so that we can keep improving! ### 42. and that’s accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** everything on one platform and consolidated **What do you dislike about Restaurant365?** scheduling still a little clunky and sometimes schedules get lost and need to be redone **What problems is Restaurant365 solving and how is that benefiting you?** help with the schedule to be more streamlined **Official Response from Laura Cole Contreras:** > Thank you for the fantastic 5-star review! We're thrilled to hear that you value the convenience of having everything in one place on Restaurant365. Streamlining operations and consolidating data are definitely some of the key benefits we strive to deliver. We appreciate your feedback on scheduling. We're constantly working to improve the user experience, and it's clear we can do better in that area. We're actively looking into ways to make scheduling smoother and prevent lost schedules. In the meantime, if you have any specific examples of what makes scheduling clunky, please don't hesitate to reach out to our support team. They're happy to help and your insights will be valuable for future development. Thanks again for your review! We're glad Restaurant365 is helping you streamline your scheduling process. ### 43. Best software for the industry ever created **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Restaurant365?** Many features, easy to use and great support team **What do you dislike about Restaurant365?** Nothing. We have been very happy with everything **What problems is Restaurant365 solving and how is that benefiting you?** Helped us implement an effective inventory system and we can track results. **Official Response from Laura Cole Contreras:** > Thank you for the fantastic review, Scott! We're thrilled to hear that you find Restaurant365 easy to use, appreciate our features, and value our support team. We're especially excited that we've helped you implement an effective inventory system and track your results. Your feedback is incredibly valuable to us, and we're committed to continually improving Restaurant365 to help you and other restaurant businesses achieve even greater success. ### 44. Great ops system for restaurants **Rating:** 4.5/5.0 stars **Reviewed by:** Gregory L. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Restaurant365?** The reporting drill-down function is the best. You can almost over-customize your reports to get exactly what you need. Then operations functions in smart ops make the day to day operations in a restaurant very simple. Lastly, the commissary functionality is better than other system I have used like ORCA Inventory, Upserve. Square and xtra che **What do you dislike about Restaurant365?** The mobile app leaves a lot to be desired. It could make the daily operations side easier if they build out the app further with more functionality around routines and checklists. Also the accounting function are not as easy to use as Quickbooks so training an accountant not from restaurants (the system is really geared to those that understand restaurants) takes a little adjustment. Though once the daily/weekly/monthly tasks are learned and specific steps the system automates. Really does make month-end close a breeze **What problems is Restaurant365 solving and how is that benefiting you?** Commissary sales were a challenge in other systems. Receiving large amounts of inventory and tracking it through production, distribution and then finally to the table was hard before. Now the system automates things like commissary orders and pairs that with accounting transactions between locations and legal entities and makes it so clean! **Official Response from Laura Cole Contreras:** > Thank you, Gregory, for taking the time to leave a review! We are thrilled to hear that our products make an impact on your restaurant business and appreciate the thoughtful feedback about our mobile application. Keep an eye on the Red App in 2023, as we are working to make big improvements. If you have any specific ideas how we can add even more value to your work, feel free to let our product team know via the Ideas Portal: https://ideas.restaurant365.com/ideas/new. We are listening! ### 45. Accounting Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Everything at you fingertips, an absolutely amazing software. My 1st accounting jobs was in 1981 and I seen alot of changes on software for the better, but R365 takes it to another level for both operations and accounting **What do you dislike about Restaurant365?** What kinks they had been R365 reacts quicking for solutions. **What problems is Restaurant365 solving and how is that benefiting you?** User permissions **Official Response from Laura Cole Contreras:** > Thank you for sharing your review of Restaurant365, Nancy! We're thrilled to hear that you find the software amazing, with everything conveniently accessible at your fingertips. We take pride in continuously improving our platform to provide top-notch solutions for both operations and accounting, plus workforce management and business intelligence. Regarding the minor kinks you mentioned, we appreciate your understanding, and rest assured that our team is dedicated to addressing any issues promptly. As for user permissions, Restaurant365 aims to streamline and enhance your experience by offering robust control over access rights, ensuring security and efficiency in your operations. We truly value your feedback and are committed to delivering an exceptional experience for you and all our users. If you have any further suggestions or feedback, please feel free to reach out. Thank you for being part of the Restaurant365 community! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 46. Accounting and operations game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Reporting and the data we can pull from the reports to help our business. Also being able to close out the month in 1 day. **What do you dislike about Restaurant365?** I don't have any other than sometimes it glitches and makes me feel crazy **What problems is Restaurant365 solving and how is that benefiting you?** Labor and food costs tracking **Official Response from Laura Cole Contreras:** > Thank you for your positive review of Restaurant365, Kelsey! We're thrilled to hear that you find the reporting and data capabilities valuable, as well as the ability to efficiently close out the month. We understand that occasional glitches can be frustrating, but we're continuously working to improve our platform to provide you with a seamless experience. It's great to know that Restaurant365 is helping you with labor and food costs tracking, contributing to the overall benefit of your business. If you have any specific feedback or suggestions, feel free to share them with us so we can enhance your experience further. We appreciate your support! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 47. Works **Rating:** 2.5/5.0 stars **Reviewed by:** Taylor C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Restaurant365?** Everything is in one place and that is very helpful **What do you dislike about Restaurant365?** They are masters of none, which makes it difficult when comparing to other products **What problems is Restaurant365 solving and how is that benefiting you?** IT is solving the problem that we have with needing a GL, Inventory system in order to best fit our needs. I would say that we would probably be more productive in another software **Official Response from Laura Cole Contreras:** > Thanks for the review, Taylor! We are always working to improve and your feedback is important to us. We recommend scheduling some time with our Customer Success Management team to review current processes so they can help you become more productive with our solutions. ### 48. R365 - finding cohesiveness in my systems **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** I love the comprehensiveness of r365 and the fact that it is made for restaurants **What do you dislike about Restaurant365?** I have yet to find anything i dislike about r365 **What problems is Restaurant365 solving and how is that benefiting you?** R365 is still being implemented but i foresee it streamlining our AP process greatly **Official Response from Laura Cole Contreras:** > Thank you for your positive review, Daniel! We're thrilled to hear that you love the comprehensiveness of Restaurant365 and how it's specifically designed for restaurants. We're glad to have you as a valued user. Our team continuously strives to deliver a seamless experience, and we're delighted to know that you haven't encountered any issues so far. Regarding the implementation of R365, we're confident that it will bring significant benefits to your business by streamlining your AP process. If you ever need any assistance or have any questions during the implementation process, our coaches are here to help. Thank you for choosing Restaurant365, and we look forward to assisting you in maximizing its potential for your restaurant! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 49. Good Systems and Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Jay E. | Market Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Restaurant365?** I like that we can track invoicing, inventory and scheduling. That is what we use it for. **What do you dislike about Restaurant365?** The inventory section seems to be different depending on what report you run, so that can be frustrating. For Example, If you run P&L vs. P&L Custom Date, you can put the same exact dates in, but the numbers differ. Also, I have had intermittent but constant issues with sales polling in one of my restaurants. This also throws off schedule forecasting and Food Cost management. **What problems is Restaurant365 solving and how is that benefiting you?** Helping us track food cost issues. Also helping with more consistent scheduling. **Official Response from Laura Cole Contreras:** > Thank you for your review, Jay! We are thrilled to hear that our solutions are helping you track and control variable costs for your organization. For the reporting issues that you experienced, we recommend scheduling time with our Customer Success Management team, so they can review any potential issues that might be affecting reports. We appreciate your candid feedback because it helps us to keep improving! ### 50. One Stop Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Restaurant365?** It integrates with our other systems and makes reporting and forecasting quick and efficient **What do you dislike about Restaurant365?** Some of the updated user interfaces are too limited for operating our business. I see how they could be beneficial for a variety of other organizations. **What problems is Restaurant365 solving and how is that benefiting you?** Restaurant 365 allows for a quick and accurate review of our cost of goods and shows us where we need to focus our energy so that we can effectively improve our profits. **Official Response from Laura Cole Contreras:** > Thanks for the thoughtful review, Tiffany! We are happy to hear you consider the R365 platform your "one-stop solution" and we are always working to improve your experience. ## Restaurant365 Discussions - [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) - 1 comment - [View Restaurant365 pricing details and edition comparison](https://www.g2.com/products/restaurant365/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+06%3A35%3A32+-0500&secure%5Bsession_id%5D=d18b9692-159c-4f8b-8617-a59e41711a52&secure%5Btoken%5D=3b1b3cac9d10dfe0e52e60c3510af3523a15aec63b3d4ba4cfea65e983316815&format=llm_user) ## Restaurant365 Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Factura.ai](https://www.g2.com/products/factura-ai/reviews) - [Micros](https://www.g2.com/products/micros/reviews) - [Netchex](https://www.g2.com/products/netchex/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [Qu](https://www.g2.com/products/qu/reviews) - [Rain Technologies, Inc.](https://www.g2.com/products/rain-technologies-inc/reviews) - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews) - [Sail Indoor Positioning](https://www.g2.com/products/sail-indoor-positioning/reviews) - [SkyTab](https://www.g2.com/products/shift4-skytab/reviews) - [TipHaus](https://www.g2.com/products/tiphaus/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## Restaurant365 Features **Administration** - Analytics - Order Tracking **Administration** - Accounting - Employee Management **Platform Basics** - Interoperability - Performance - Reporting **Platform Basics** - Reporting - Interoperability **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics **Platform Data** - Dashboard - Alerts and Notifications **Back Office** - Accounting - Employee Management - Analytics - Inventory Management **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Data** - Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Restaurant365 Alternatives - [Crunchtime](https://www.g2.com/products/crunchtime/reviews) - 4.3/5.0 (51 reviews) - [MarginEdge](https://www.g2.com/products/marginedge/reviews) - 4.6/5.0 (29 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,305 reviews)