--- title: Restaurant365 Reviews meta_title: 'Restaurant365 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 324 reviews by the users' company size, role or industry to find out how Restaurant365 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 324 scale: '5' date_modified: '2026-08-04' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Restaurant365 Reviews **Vendor:** Restaurant365 **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 324 ## About Restaurant365 Restaurant365 is a comprehensive restaurant management solution specifically designed to enhance and simplify the operational processes of restaurants. This integrated platform addresses a wide range of needs, including financial management, accounting, inventory tracking, and labor scheduling, making it an essential tool for restaurant owners and managers. By consolidating these critical functions into a single system, Restaurant365 enables users to manage their business more effectively and efficiently. Restaurant365 provides solutions for restaurant owners, operators, and finance professionals who seek to optimize their operations and improve profitability. Whether managing a single-location eatery or overseeing a multi-unit restaurant group, users can benefit from the platform's ability to provide real-time insights and analytics. This data-driven approach allows decision-makers to identify trends, monitor performance, and make informed choices that can lead to cost reductions and enhanced operational efficiency. Key features of Restaurant365 include robust financial management tools that facilitate accurate accounting and reporting, as well as inventory management capabilities that help track stock levels and reduce waste. The labor scheduling functionality allows managers to efficiently allocate staff resources, ensuring that labor costs are kept in check while maintaining high service standards. Additionally, the platform's user-friendly interface and customizable dashboards make it easy for users to access the information they need at a glance. One of the standout benefits of Restaurant365 is its ability to integrate various aspects of restaurant management into a single platform, reducing the need for multiple software solutions. This integration not only streamlines operations but also minimizes the risk of errors that can occur when transferring data between different systems. By providing a holistic view of restaurant performance, Restaurant365 empowers users to make strategic decisions that drive growth and profitability. Overall, Restaurant365 serves as a vital resource for those in the restaurant industry, offering a suite of tools designed to meet the unique challenges faced by this sector. With its focus on real-time data and operational efficiency, Restaurant365 stands out as a valuable partner for restaurant operators looking to enhance their business performance and achieve long-term success. ## Restaurant365 Pros & Cons **What users like:** - Users praise the **ease of use** of Restaurant365, highlighting its robust interface and user-friendly customization options. (36 reviews) - Users appreciate the **user-friendly interface and comprehensive resources** of Restaurant365, enhancing their restaurant management experience. (24 reviews) - Users appreciate the **user-friendly and robust platform** of Restaurant365, integrating operations and accounting seamlessly. (14 reviews) - Users value the **seamless integration** of inventory and operations in Restaurant365, enhancing efficiency and reducing errors. (13 reviews) - Users appreciate the **seamless integrations** of Restaurant365, enhancing efficiency in inventory and payroll management. (12 reviews) - Users appreciate the **exceptional customer support** of Restaurant365, always ready to provide solutions tailored to their needs. (11 reviews) - Ease of Operations (9 reviews) - Users value the **centralized management** of Restaurant365, enhancing communication and efficiency across operations and accounting. (8 reviews) - Easy Integrations (8 reviews) - Users highlight the **efficiency improvements** in AP and AR systems, enhancing operations across all restaurant aspects. (8 reviews) **What users dislike:** - Users find **missing features** in Restaurant365, particularly with payroll integrations and essential reports, affecting usability. (10 reviews) - Users find the **training difficulty** significant, citing the complex implementation and maintenance of features as time-consuming. (10 reviews) - Users find the **complex setup** of Restaurant365 to be tedious and time-consuming, making implementation challenging. (8 reviews) - Users find the **inadequate reporting** capabilities limiting, with missing features and rigid options for financial reports. (8 reviews) - Users find the **poor usability** of Restaurant365 challenging, citing tedious customizability and a confusing interface. (8 reviews) - Poor Reporting (7 reviews) - Setup Difficulty (7 reviews) - Complex Implementation (6 reviews) - Complexity (6 reviews) - Time Consumption (6 reviews) ## Restaurant365 Reviews ### 1. Excellent software for restaurant industry **Rating:** 5.0/5.0 stars **Reviewed by:** John G. | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Restaurant365?** Live aggregation of POS and financial data with automation to make processes and reporting more efficient. **What do you dislike about Restaurant365?** Not as strong with restaurant-related lines of business. i.e. Brewery operations **What problems is Restaurant365 solving and how is that benefiting you?** Operations real time access to financial data and metrics. **Official Response from Laura Cole Contreras:** > Thank you for your review of Restaurant365, John! We're glad to hear that you appreciate our live aggregation of POS and financial data, as well as the automation that enhances efficiency in processes and reporting. We understand your feedback regarding restaurant-related lines of business, such as Brewery operations, and we're continuously working to improve and expand our services to better cater to all aspects of the restaurant industry. At Restaurant365, we aim to solve the problem of providing real-time access to financial data and metrics, which is crucial for smooth operations. We appreciate your support and value your input as we strive to deliver even better solutions for your business needs. If you have any further suggestions or questions, please don't hesitate to reach out to us. Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 2. Amazing solution for all aspects and levels of restaurant management **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Restaurant365?** Love the ease of use, amazing support system and customization options for everything within the system. Also love the fact that R365 is constantly exploring and testing new solutions and options for their system.. Their goal to be the biggest and the best all in one solution makes them very appealing to us. **What do you dislike about Restaurant365?** Haven't really came across many downsides for us. Seemingly most of the issues or dislikes we had in the past have been addressed through updates, add ons or fast customer support team. **What problems is Restaurant365 solving and how is that benefiting you?** Streamlining reporting and management tools across not only multiple restaurants but multiple concepts as well. Having all of them on the same easy to use system makes identifying outliers and opportunities within any one brand or restaurant very simple. **Official Response from Laura Cole Contreras:** > Thanks for the great review, Jason! We love that you love our product, and that it's making an impact on your operations. We are always listening and working to improve your experience. ### 3. Current user **Rating:** 4.0/5.0 stars **Reviewed by:** Julie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Integration with the POS and scheduling. **What do you dislike about Restaurant365?** The occasional lag in the connection. The non matching of bank transactions to date errors. **What problems is Restaurant365 solving and how is that benefiting you?** AP automation. Streamlining the monthly close. All of which saves time. **Official Response from Laura Cole Contreras:** > Thank you for sharing your feedback on Restaurant365, Julie! We're glad to hear that you appreciate the integration with the POS and scheduling features. We understand that occasional lag in the connection can be frustrating, and we apologize for any inconvenience caused. Our team is continually working to improve the performance and reliability of our platform. Regarding the non-matching of bank transactions and date errors, we take this issue seriously and are actively working on addressing it to ensure a smoother experience for our users. If you are currently experiencing this problem, please reach out to our support team so they can look into it for you. It's great to hear that Restaurant365 is solving problems for you by automating AP processes and streamlining the monthly close. Saving time is crucial for busy restaurant owners and operators, and we're committed to providing efficient solutions to meet your needs. If you have any further feedback or suggestions, please don't hesitate to reach out. We value your input and are dedicated to enhancing your experience with Restaurant365. Thank you for being a valued customer! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 4. Best restaurant software **Rating:** 5.0/5.0 stars **Reviewed by:** Lianne J. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Great customer service. Ease of use. Customizable. Great inventory software. Love it **What do you dislike about Restaurant365?** Online help not real time. Sometimes it helps to speak to a real person. **What problems is Restaurant365 solving and how is that benefiting you?** Quick reports. Invoice scanning. Eid feeds **Official Response from Laura Cole Contreras:** > Thank you for your review, Lianne! We appreciate your positive feedback on our great customer service, ease of use, customization, and inventory software. We understand the importance of real-time support and are continually working to improve our online help resources. Rest assured, we value the option to speak to a real person and are looking into ways to enhance our support channels. We're delighted to hear that Restaurant365 is helping you with quick reports, invoice scanning, and EDI feeds. Our goal is to provide solutions that streamline your processes and enhance your overall experience. If you have any further suggestions or feedback, please feel free to reach out to us. We're here to help! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 5. great platform and continuously evolving based on client feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Eric S. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Restaurant365?** the platform is largely intuitive and much more flexible than some of the alternatives. While some of the features are a bit basic, they are committed to improving them constantly (such as scheduling and AP capture). Customer service is responsive and effective at resolving issues. The custom financial reports feature is fantastic although does take some getting used to **What do you dislike about Restaurant365?** the mobile expereince (app) can be a bit more user friendly from a manager/above unit standpoint and the library of stock reports (particularly around sales, ppa, etc) could be more robust to help analytics. **What problems is Restaurant365 solving and how is that benefiting you?** clear data return helping us control our invoicing, scheduling, P&Ls being generated on a regular and timely basis as well as housing our recipes for cost and spec purposes. **Official Response from Laura Cole Contreras:** > Thanks for taking the time to leave a review, Eric! We are always working to improve the product and your experience. Keep an eye out for a new product being released soon, that will meet your request for more custom reporting. ### 6. Love R365 **Rating:** 5.0/5.0 stars **Reviewed by:** Rita F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Restaurant365?** R365 gives me everything I need to manage the company, from accounting to payroll, it all links together. I love it! **What do you dislike about Restaurant365?** I don't find anything wrong currently. So far all processes have been addressed. **What problems is Restaurant365 solving and how is that benefiting you?** streamlining all processes so time is spent better at analysing the business and not doing busy work **Official Response from Laura Cole Contreras:** > Thank you, Rita, for your review! We are happy to hear that you love our solutions and that they are improving your processes. We always listen to our customers and seek ways to keep improving, so your feedback is appreciated! ### 7. Comprehensive Restaurant Management Software **Rating:** 4.0/5.0 stars **Reviewed by:** Steve S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Restaurant365?** Restaurant 365 is a powerful and convenient platform to manage my multi-unit restaurant business. It efficiently pull togethe both finance and operations. **What do you dislike about Restaurant365?** Some features regarding labor compliance are not as complete as I require. **What problems is Restaurant365 solving and how is that benefiting you?** It provides excellent top level and detailed reporting. **Official Response from Laura Cole Contreras:** > Thanks for the review, Steve! We are thrilled to hear that our integrated accounting and operations solutions make work more convenient and efficient at your organization. Be sure to attend the What's New in Restaurant365 webinar, to learn more about newly released labor compliance tools. We appreciate your candid feedback because it helps us to keep improving! ### 8. For restaurant accounting, there is no better choice. **Rating:** 5.0/5.0 stars **Reviewed by:** Salem P. N. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Restaurant365?** It is built, out of the box, specifically for restaurant operators. **What do you dislike about Restaurant365?** The fixed asset manager only offers straight-line depreciation. **What problems is Restaurant365 solving and how is that benefiting you?** Live bookkeeping, accounts payable workflows and payments, custom financial reporting, bank reconciliation, and more. It has made accounting much easier and more accurate. **Official Response from Laura Cole Contreras:** > Thanks for the review, Salem! We are thrilled to hear that our solutions are making work easier and more accurate for your organization. We are always listening to our customers so we can keep improving, so your feedback is appreciated! ### 9. Have been using it since the beginning of the year and has helped streamline back end operations. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** The invoice process is a lot easier for managers. They spend less time on the computer and more time on the floor. **What do you dislike about Restaurant365?** The schedule function could be a lot more user friendly. I feel there are too many steps to add jobs and responsibilities **What problems is Restaurant365 solving and how is that benefiting you?** Invoicing is stream lined and takes less time. **Official Response from Laura Cole Contreras:** > Thank you for sharing your feedback with us! We're thrilled to hear that you find the invoice process easier with Restaurant365, allowing managers to focus more on the floor. We appreciate your insights on the schedule function and will take your feedback into consideration to make it more user-friendly. It's great to know that the streamlined invoicing process has been beneficial to you in saving time. We'll continue working to improve the user experience. If you have any further suggestions, feel free to let us know. Your input is invaluable to us! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 10. Very easy to manage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** It saves you time. Easy to manage. Very user friendly. Always improving with different tools to make things easier for all management and accounting department **What do you dislike about Restaurant365?** The errors that it gives when approving dss also when deleting data it takes about an hour or more so a faster re polling will be great and more efficient for all **What problems is Restaurant365 solving and how is that benefiting you?** R365 is solving one of our problems by pulling data from our pos it makes it much easier to reconcile our bank deposits make deposit correction daily that is one good benefit **Official Response from Laura Cole Contreras:** > Thank you for your review! We're thrilled to hear that you find Restaurant365 to be a time-saving and user-friendly solution, continuously improving with useful tools for management and accounting departments. We understand your concerns about the errors when approving DSS and the time it takes to delete data. Our team is actively working on improving these aspects to provide a faster and more efficient experience for all users. It's great to know that Restaurant365 has been beneficial in solving your data reconciliation and bank deposit challenges, making daily deposit corrections easier. We appreciate your feedback and look forward to continually enhancing your experience with our platform. If you have any further suggestions or questions, feel free to reach out! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 11. I can’t believe I ever did my job without R365. **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Bank activity is the most helpful. Being able to split invoice across locations and entities is wonderful. **What do you dislike about Restaurant365?** I don't have any issues with R365. It's a wonderful company. I would recommend that all restaurants use it. **What problems is Restaurant365 solving and how is that benefiting you?** Bank reconciliations. Bank Activity is a major reason my job has become more efficient. **Official Response from Laura Cole Contreras:** > Thank you for your positive review, Melissa! We're delighted to hear that you find the bank activity feature in Restaurant365 helpful and that splitting invoices across locations and entities is wonderful for you. We appreciate your recommendation and are thrilled to know that our platform has contributed to making your job more efficient through streamlined bank reconciliations. If you have any further feedback or suggestions, feel free to reach out. We're here to support you in any way we can! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 12. Customer Service is always there! **Rating:** 5.0/5.0 stars **Reviewed by:** Jim W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Restaurant365?** CSM, Customer Success Manager, assigned to help with all needs and questions. **What do you dislike about Restaurant365?** Software set up for end users. Need more financial tools. **What problems is Restaurant365 solving and how is that benefiting you?** Helping grow from 25 to over 35 stores in the next year. **Official Response from Laura Cole Contreras:** > Thank you for your review, Jim! We are always working to improve and your feedback is appreciated. ### 13. Good Product **Rating:** 4.0/5.0 stars **Reviewed by:** John B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Restaurant365?** It ties into the POS which is a big time saver **What do you dislike about Restaurant365?** It has some glitches and it is not widely used in the accounting community **What problems is Restaurant365 solving and how is that benefiting you?** It is mainly a time saver where we dont have to worry about manual uploads and can rely on FTP feeds **Official Response from Laura Cole Contreras:** > Thank you for your review of Restaurant365! We're thrilled to hear that you find its integration with POS to be a significant time saver. We acknowledge the glitches you mentioned, and we're continuously working on improvements to enhance the user experience. While Restaurant365 might not be widely used in the accounting community, we're committed to providing a valuable, restaurant-specific, integrated solution for all our users, so we appreciate your feedback and are dedicated to delivering even better experiences in the future. If you have any further comments or suggestions, feel free to share them with us. ### 14. Collaborative Development and Customized Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** R365 has expert services, an effective and responsive support team, continuous innovation, and customizable reports and features for all restaurant needs in one perfectly user friendly platform. **What do you dislike about Restaurant365?** R365 is great, any recommendations are received through an idea portal which creates an engaging user experience and the support teams quickly resolve any dislikes, concerns or questions with ample information and resources! **What problems is Restaurant365 solving and how is that benefiting you?** R365 captures all data from POS integration to vendor account information, inventory and analytics in one space saving time and creating an efficient workspace! **Official Response from Laura Cole Contreras:** > Thank you for your review of Restaurant365! We truly appreciate your positive feedback and are delighted to hear that you have had a great experience with our platform. Our expert services, responsive support team, continuous innovation, and customizable reports are designed to cater to all your restaurant needs. We take user feedback seriously, and our idea portal ensures that we engage with our users to constantly improve our services. It's great to know that our support team efficiently addresses any concerns and provides ample information and resources to enhance your experience. At Restaurant365, we strive to solve the challenges faced by restaurant owners by consolidating all data, including POS integration, vendor accounts, inventory, and analytics, into one user-friendly platform. We understand the value of time and aim to create an efficient workspace for restaurant management. Thank you again for your valuable feedback and for choosing Restaurant365. If you have any further suggestions or questions, feel free to reach out. We are committed to continuously improving our platform to better serve your needs. Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 15. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Restaurant365?** I love how organized this platform keeps me and my staff as well as knowing all real time data. **What do you dislike about Restaurant365?** The app currently doesn't have live sales. **What problems is Restaurant365 solving and how is that benefiting you?** Keeping all of our operations on one platform. Keeps my staff only needing to log onto one place. **Official Response from Laura Cole Contreras:** > Thank you for sharing your thoughts on Restaurant365! We're thrilled to hear that you love how organized the platform keeps you and your staff, along with access to real-time data. Your feedback is valuable to us. Regarding your concern about the lack of live sales in the app, we appreciate your input, and we're constantly working to improve our features and user experience. Rest assured, your feedback will be taken into consideration as we continue to enhance our services. We're delighted that Restaurant365 is solving the problem of consolidating all your operations on one platform, making it easier for your staff to access everything they need from a single place. Streamlining workflows is one of our key goals, and we're glad to see it's benefiting you and your team. If you have any further suggestions or questions, feel free to reach out. We're committed to providing the best possible experience for our users. Thank you for being a part of Restaurant365! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 16. Gold in - Gold out **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew W. | Director of Opperations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Restaurant365?** It has a deep functionality that is across all aspects of our buisness **What do you dislike about Restaurant365?** New and old interfaces at the same time. Some sections are updated, while others need a facelift. Pick one or the other or meet in the middle across the whole platform, but it is challenging to swap back and forth, especially if your position in your company requires looking at all facets of the business. **What problems is Restaurant365 solving and how is that benefiting you?** Identifying areas of missed opportunity, also tracking and reports make it easy to illustrate to our staff how important it is to get it right the first time with our guests **Official Response from Laura Cole Contreras:** > Thank you, Matthew, for taking the time to leave a review! We are pleased to hear that our products are having such a positive impact on all aspects of your business operations, and we appreciate your thoughtful feedback about your experience with our interface as we continue to make updates to our products. ### 17. The best restaurant tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Restaurant365?** The integrations reduce so much time spent posting sales and AP. The multitude of modules that allow you to have all your tools in one place! **What do you dislike about Restaurant365?** The employee onboarding to the platform at times creates duplicate profiles. **What problems is Restaurant365 solving and how is that benefiting you?** It gives all management insight into the health of their business and allows the finance team to focus on opportunities to improve the business. **Official Response from Laura Cole Contreras:** > Thank you for this review! We always listen to our customers and seek to improve, so this feedback is important to us. For the duplicate employee records, we recommend reaching out to our Customer Success Management team to schedule time to review. Thanks again! ### 18. Solutions for our accounting needs! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** The automation and workflow helps us save time on many of our accounting task. **What do you dislike about Restaurant365?** No issues so far. Just started working with the program. **What problems is Restaurant365 solving and how is that benefiting you?** Automation of many day to day task. **Official Response from Laura Cole Contreras:** > Thank you for sharing your feedback! We're delighted to hear that the automation and workflow features of Restaurant365 have been helping you save time on accounting tasks. As you've just started working with the program and haven't encountered any issues, we hope it continues to meet your needs seamlessly. The automation of day-to-day tasks is one of the core problems Restaurant365 aims to solve, and we're glad it's benefiting you in this way. Should you have any questions or need assistance, don't hesitate to reach out. Happy accounting! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 19. Great all-encompassing Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda R. | Senior Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Restaurant365?** I like that I can stay in one platform to do majority of my daily/weekly/monthly processes **What do you dislike about Restaurant365?** I did not like how the R365 payments on-boarding was completed. It took too long and the timeline was not explained clearly. Deadlines were not met and it caused issues for our company. **What problems is Restaurant365 solving and how is that benefiting you?** We are still "rolling out" some of the main items that we purchased this platform for (inventory, recipes, and scheduling) so it is difficult to answer at this time. **Official Response from Laura Cole Contreras:** > Thanks for taking the time to leave a review, Amanda, and for the feedback about your onboarding experience with Payments. We are listening and always working to improve our products and your customer experience. ### 20. Track Real Time Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2023 **What do you like best about Restaurant365?** Integration with our POS platforms and recipe building **What do you dislike about Restaurant365?** I'd like detailed reports for fort AP review **What problems is Restaurant365 solving and how is that benefiting you?** Tracking real time costs. **Official Response from Laura Cole Contreras:** > Thank you for your review of Restaurant365! We're thrilled to hear that you appreciate the seamless integration with your POS platforms and the convenience of recipe building. We understand the importance of detailed reports for fort AP review and will certainly take this feedback into account to enhance our offerings further. As for the problems Restaurant365 solves, we're glad to know that tracking real-time costs has been beneficial for you. Our aim is to provide solutions that make restaurant management more efficient and data-driven, ultimately helping businesses like yours thrive. Should you have any more suggestions or queries, feel free to reach out. We value your input! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 21. Customer Service is top-notch. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Restaurant365?** The Customer Service team is exceptional. The chat help is incredibly responsive and usually able to answer my questions. It's also easy to get a hold of my account rep. The functionality of the software is adequate and it does all the things that it needs to do, but having a human respond to my questions is what gives R365 its edge. **What do you dislike about Restaurant365?** Like many cloud-based systems, it can move slow at times. Some of the canned reporting is not sufficient for my needs. Minor tweaks to existing functionality would go a long way in improving the user experience. **What problems is Restaurant365 solving and how is that benefiting you?** It is an incredibly adequate and functional accounting software. **Official Response from Laura Cole Contreras:** > Thank you for taking the time to leave us a review! We're happy to hear that you appreciate our "top-notch" customer service. We are proud to be restaurant people serving restaurant people, so we're glad our solidarity shows. :) Keep an eye out for a new business intelligence tool, being released soon. This new product will allow for more customized reporting which it sounds like you would appreciate. And if you have any ideas about how to improve "existing functionality," please share them with our product team via the Ideas Portal: https://ideas.restaurant365.com/ideas/new ### 22. It does it all **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Restaurant365?** Inventory, AP, Daily Sales, Schedules and more all in one place. **What do you dislike about Restaurant365?** Checklists are a bit user unfriendly. We used Jolt in the past, which did a better job with them, but the cost for what you get is not anywhere as good. **What problems is Restaurant365 solving and how is that benefiting you?** Everything we need to manage our locations is in one place. I don't need multiple logins for me or my people. **Official Response from Laura Cole Contreras:** > Thanks for taking the time to leave us a review, Christopher! We are always working to improve our products and your experience. If you have some ideas about how to improve our Checklists feature, please share them with our product team via the Idea Portal: https://ideas.restaurant365.com/ideas/new. We value our customers and the feedback helps us know what's important to you. ### 23. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Kaycie Y. | Director of Finance and HR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Restaurant365?** We have been using R365 for almost 2 years now. We are very happy with the product as it gives us a complete solution. We are most impressed that the company is constantly updating and is very open to suggestions on what to change. **What do you dislike about Restaurant365?** Some solutions are not complete...like the PTO request does not sync to the operations schedule. **What problems is Restaurant365 solving and how is that benefiting you?** I think they are solving all of them eventually. **Official Response from Laura Cole Contreras:** > Thank you, Kaycie, for taking the time to leave us a review. We are so glad to hear you are having such a great experience with our products, and we will keep listening and improving. ### 24. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** It is a very smooth system and is easy to operate. The help department is also very prompt! **What do you dislike about Restaurant365?** I only wish we were able to do batches of invoices instead of being forced to approve individually **What problems is Restaurant365 solving and how is that benefiting you?** It makes my accounting mych easier **Official Response from Laura Cole Contreras:** > Thank you for your valuable feedback! We're thrilled to hear that you find Restaurant365 to be a smooth and user-friendly system. Our team is dedicated to providing prompt support to ensure a seamless experience for all users. Regarding the batch invoices concern, we appreciate your suggestion and will take it into account for future improvements. We are delighted that Restaurant365 has made your accounting tasks much easier. Our goal is to simplify accounting processes and enhance efficiency, and we're glad to know that it's benefiting you in this way. Should you have any further suggestions or questions, please don't hesitate to reach out. We value your input and look forward to continuously improving our services. Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 25. Excellent Data Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Justin B. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Restaurant365?** The data is organized and presented in a very useful manner with great drill-down capabilities. **What do you dislike about Restaurant365?** There is so much to it that it is challenging to learn all the aspects of the process. Once you spend the time with any one aspect, it becomes much easier. **What problems is Restaurant365 solving and how is that benefiting you?** Inventory management, cost analysis, P&L review. We can finally see the flow of money through the operation. **Official Response from Laura Cole Contreras:** > Thank you, Justin, for taking the time to leave us a review. We are happy to hear you are having a good experience with our products. Be sure to attend the series of coaching webinars we offer to keep growing in your expertise and feel free to reach out to us to let us know what features or topics you want us to highlight next! ### 26. The Best Restaurant Software out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Sean N. | SVP Restaurant Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Restaurant365?** #1 - Accounting and Operations are on the same platform, this gets all sides of your team working together. Inventory Reporting Scheduling Logbook **What do you dislike about Restaurant365?** The Black App - It needs to be retired!! **What problems is Restaurant365 solving and how is that benefiting you?** Solves the issues of being able to run reports immediately and not having to wait for accounting. You can see everything all in one place. **Official Response from Laura Cole Contreras:** > Thank you for taking the time to leave us a review, Michael Sean! We are pleased to hear that our products make an impact on your business operations and that you consider us the best. Keep an eye on the Red App, our newest update to the Black App. We are always listening to our customers so that we can continually improve our products, so we appreciate your feedback. ### 27. Restaurant365 Makes Operations and Accounting Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Restaurant365?** Ease of use - my least technical people can easily navigate and use the system with no problem. The integrations are a huge time saver for me, and support is awesome. **What do you dislike about Restaurant365?** The way the menu items come through. I think this is being worked on, but there is just so much clicking to get everything mapped correctly. We use toast, so it's probably better with a system like aloha, but yeah, the menu mapping is a grind and a half. The menu item's not populating the cost margin is also strange, the entire middle row of of the menu item is pretty much useless until you start reporting, and even then, it's just wheeling off of input... I don't use it, maybe I'm just missing out. **What problems is Restaurant365 solving and how is that benefiting you?** AP, OPs, pretty much all of the business side of running a restaurant. **Official Response from Laura Cole Contreras:** > Thank you, Peter, for taking the time to leave a review! We are happy to hear that you find our products easy to use and the integrations we offer meet your needs, and we appreciate the clear feedback about menu item mapping. Be sure to check out the resources we have within the Support Center and register to attend the series of webinars, this year focusing on Operations, or contact your CSM who can help you with this function. If you have any ideas how to improve the product, feel free to send them to our product team: https://ideas.restaurant365.com/ideas/new. We are always listening! ### 28. Great Modern Accounting System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Restaurant365?** Banking reconciliations and financial reporting could not be any easier, than in R365! **What do you dislike about Restaurant365?** I would like more notifications on updates and new features provided. **What problems is Restaurant365 solving and how is that benefiting you?** R365 is helping quicker financial reporting. **Official Response from Laura Cole Contreras:** > Thank you for your positive review of Restaurant365! We are delighted to hear that you find banking reconciliations and financial reporting effortless with our platform. Your feedback about wanting more notifications on updates and new features is duly noted, and we'll strive to improve in that area. Restaurant365 is designed to solve various challenges for our users, and it's great to know that it has been instrumental in speeding up your financial reporting process. We're committed to continuously enhancing our features and services to further benefit you. If you have any specific suggestions or requirements, feel free to reach out to us. We appreciate your support! Best regards, Laura Lee, Customer Marketing Manager at Restaurant365 ### 29. Great program! **Rating:** 5.0/5.0 stars **Reviewed by:** Martin L. | Culinary Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Restaurant365?** The work flow in the system is great. It is very easy to go from one place to another quickly within the system. **What do you dislike about Restaurant365?** The commissary function has no way of determining which commissary the order is for without clicking into it. **What problems is Restaurant365 solving and how is that benefiting you?** N/a **Official Response from Laura Cole Contreras:** > Thanks for taking the time to leave us a review, Martin! We are always working to improve our products and your customer experience. ### 30. R365 is user friendly and easy to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2019 **What do you like best about Restaurant365?** Integrations with other platforms are available or imports that save a lot of time. Reporting is uniformed across all locations. **What do you dislike about Restaurant365?** To many disapproval steps in case you make a mistake and need to make a correction. **Recommendations to others considering Restaurant365:** If you are looking to consolidate multiple locations and have uniformity on your reporting this is your accounting platform. Super easy to use. **What problems is Restaurant365 solving and how is that benefiting you?** Imports and integrations save a lot of manual labor. Consolidated reporting. **Official Response from Laura Cole Contreras:** > Thank you for taking the time to leave a review! We are pleased to hear that you appreciate the seamless consolidated reporting and integrations our products offer. We are always working to improve, so thanks for the feedback about correcting user mistakes. If you have any suggestions, feel free to send them to our product team via the Ideas Portal: https://ideas.restaurant365.com/ideas/new. ### 31. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Michele L. | Office & Financial Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Restaurant365?** The support team along with the Academy training has been very helpful when I was a new user, and even now. Typically any questions I have are quickly addressed. **What do you dislike about Restaurant365?** It would be helpful to have "tabs" of different sections of R365 open to switch quickly. For example, I often use the "all transactions" screen along with the DSS summary, and it is sometimes inconvenient to switch back and forth. **What problems is Restaurant365 solving and how is that benefiting you?** Smart Ops is becoming much better for our managers to be more efficient with scheduling and their food costs. AP Invoice management is also becoming a more simple path. **Official Response from Laura Cole Contreras:** > Thank you, Michelle, for taking the time to leave a review! We are glad to hear that you find our products easy to use and our customer service to be quick and efficient. Customer feedback is very important to us, so feel free to send our product team any ideas that you have, to help us make our products even more valuable to your work: https://ideas.restaurant365.com/ideas/new. ### 32. User friendly and Easy to understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Restaurant365?** User friendly, easy to understand and both operations and accounting are in one place of login. **What do you dislike about Restaurant365?** From time to time, it's slow loading the apps. **What problems is Restaurant365 solving and how is that benefiting you?** tracking of invoice, payments **Official Response from Laura Cole Contreras:** > Thanks so much for your review! We are happy to hear that our integrated solutions are trusted to provide you the data you need for your business, and we will keep working to improve your experience with our apps. ### 33. Restaurant 365 is a game-changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Joel H. | Controller/VP of Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Restaurant365?** Organization! R365 helps keep everything in one place and helps keep me organized. The system's ease of use is also remarkable. **What do you dislike about Restaurant365?** I can't think of too many downsides except that it's definitely not meant for every type of business. If you're a restaurant, caterer, or any other type of food & beverage servicer, this is the tool for you! **What problems is Restaurant365 solving and how is that benefiting you?** COGS are easily scrutinized with R365. Any time our inventory numbers are off, the team and I are able to dive right in to the problem area and easily determine what the issue(s) may be. **Official Response from Laura Cole Contreras:** > Thank you, Joel, for leaving this thoughtful review. We are committed to serving this industry that we love with the right tools to make work easier, so we're happy to hear we help you stay organized! ### 34. 365 is the Future of Restaurant Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Javier S. | VP of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Restaurant365?** Great reporting, easy to track expenses and great bank reconcialitions. **What do you dislike about Restaurant365?** Would love for 365 to have a better scheduling module. **What problems is Restaurant365 solving and how is that benefiting you?** The new bank req is great, I am know confident that all checks are accounted for in 365 **Official Response from Laura Cole Contreras:** > Thank you for taking the time to leave a review, Javier, and for the feedback about our scheduling product, If you have any specific ideas how we can improve it, please submit them to our product team via the Idea Portal: https://ideas.restaurant365.com/ideas/new. We are always listening and working to improve! ### 35. A very good, all encompassing tool for restaurants **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Restaurant365?** The reports offered cover all needs plus you can build custom reports. adding users is easy and it seems to communicate well with our other technologies like Toast. I also enjoy the custom options for financial reporting and P&Ls **What do you dislike about Restaurant365?** I would like the employee tool to be a bit more robust with communication. **What problems is Restaurant365 solving and how is that benefiting you?** It helps fill the niche for scheduling, accounting and reporting. between R365, POS and payroll we are covered with 3 systems **Official Response from Laura Cole Contreras:** > Thanks for leaving a review for us! We appreciate the time your took to share more about your experience with Restaurant365, highlighting our robust reporting features. Please use the Ideas Portal to let us know what you want to see with regards to employee communication. ### 36. Streamlined Processed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Restaurant365?** Being in Human Resources, I especially like that applicants apply and remain in the system from application to onboarding. We are thrilled with our Careers link and find that many of our hires come from applying directly on site. I also process payroll and find the payroll system very user-friendly. We purchased the all-in-one solution to include Accounting, Inventory & Operations, Scheduling, Payroll, and HR. The program has greatly facilitated the flow of information to restaurant managers and the corporate support staff. The R365 team is incredible to work with, making sure everything is set up correctly from the beginning. The support we receive is, without a doubt, hard to beat, I'm sure. We look forward to utilizing all aspects of the system to its fullest as there is so much this powerful system can do. We haven't looked back and are thrilled we went with Restaurant365. **What do you dislike about Restaurant365?** I haven't found anything to be missing from this product. I believe R365 indeed checked all the boxes for what we were looking for in a new system that will help us control costs and labor like never before. **What problems is Restaurant365 solving and how is that benefiting you?** By gaining better control of labor and costs and simplifying the hiring and onboarding process, we have realized an enormous benefit. We know that we will continue to benefit from the system over time. **Official Response from Laura Cole Contreras:** > We're thrilled to hear that Restaurant365 has been such a valuable tool for your HR and payroll processes. We're committed to providing a user-friendly and comprehensive solution for our customers, and we're glad to hear that it's making a positive impact on your operations. ### 37. Comprehensive & Contemporary Full ERP Solution for Restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Scott P. | Vice President of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Restaurant365?** Restaurant365 has knowledgeable onboarding coaches who often have restaurant accounting/ops experience, allows you to deploy modules at your desired pace, provides excellent support, and continuously evolves its product with regular new releases and enhancements. Its litany of integration partners and API/EDI capabilities make it a great option for most any restaurant company. From a module perspective, the Banking module is a huge win. **What do you dislike about Restaurant365?** the legacy MY REPORTS out put is a little clunky for financial reports, but excited to use the upgraded Customized Financial Reports that is now available! **Recommendations to others considering Restaurant365:** Highly recommend having done two implementations of R365. Ask them about their product roadmap and what new features/products are forthcoming. As general advice, be sure to do your homework and get at least 1-2 other solutions to compare against. Do not underestimate the value of simplicity and having fewer systems that do more. R365 has many integration options if you seek more value added products. **What problems is Restaurant365 solving and how is that benefiting you?** POS, Vendor, and Banking integrations reduce manual work, leaving us to do more reviewing and approving and less manual entry. Allows us to put more ownership and accountability in the hands of restaurant managers. This has allowed us to keep our accounting & finance teams from growing as we grow restaurants. Further, the simplicity of having 1 financial system rather than a patchwork accounting & finance tech stack is a huge win for a smaller business. **Official Response from Laura Cole Contreras:** > We're thrilled to hear that you've had a positive experience with our knowledgeable onboarding coaches and the flexibility of deploying modules at your desired pace. We're constantly working to enhance our product and provide excellent support, and we're glad to hear that the Banking module has been a huge win for you. ### 38. R365 is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Restaurant365?** Data integration from POS and third-party vendors is seamless. Minimal work is required to update data uploads for new information from POS, and daily processing is intuitive. Some of the best features are financial reporting and custom financial reports allowing a fiscal and an operational accounting cycle. Report writing and formatting are excellent, with the ability to email and export in multiple formats. Their inventory and menu management process for actual and theoretical reporting and everything associated with purchasing is also excellent. **What do you dislike about Restaurant365?** Ad Hoc reporting is a great tool when canned reports do not provide the data you need. However, Ad Hoc reports can easily time out when there is a lot of data requested. Minor software changes are not always communicated, and this can be frustrating to Accounts Payable processing when fields are moved around within the data entry process. **What problems is Restaurant365 solving and how is that benefiting you?** We are more productive with shorter period-end processing cycles giving management personnel quicker access to financial reports. **Official Response from Laura Cole Contreras:** > Thank you for sharing your positive feedback on Restaurant365! We're thrilled to hear that you find our data integration and reporting features seamless and efficient. We appreciate your insights on areas for improvement, such as Ad Hoc reporting and communication of software changes. Your feedback is invaluable as we strive to enhance our services. We'll address these concerns internally to ensure a smoother experience for you and other users. We're delighted that Restaurant365 is helping you increase productivity and providing quicker access to financial reports. If you have any further suggestions or encounter any issues, please feel free to reach out to us. We're here to assist you every step of the way! ### 39. Very Robust System for Restaurants **Rating:** 4.5/5.0 stars **Reviewed by:** Anne P. | Senior Manager of Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about Restaurant365?** The integration between all the modules (inventory, accounting, scheduling, etc.) **What do you dislike about Restaurant365?** It can be glitchy sometimes. But it has a ton of potential once all of the kinks are worked out. **Recommendations to others considering Restaurant365:** R365 is a really robust system that will most likely get even better in the future. It has modules for so many processes that the Restaurant industry utilizes. Customer service is fantastic. They are quick to respond and are always friendly and helpful. I can't wait to see what they do in the future. **What problems is Restaurant365 solving and how is that benefiting you?** With R365, we now have a better invoicing system. The restaurant managers upload the invoices, Accounting enters the invoices, and the Directors of Operations approve them. This is a much more streamlined process. We love that we can reduce paper usage. Plus being able to access the pdf'd invoices in R365 allows Accounting to work from home if need be. It's great. Update to original review- Now that we've been using R365 for over two years now, I have to say it keeps getting better. They are always rolling out new features and updates that improve functionality and usefulness. I love it! **Official Response from Laura Cole Contreras:** > Thank you for sharing your positive experience with Restaurant365! We're thrilled to hear that you appreciate the integration between modules and find our system robust. We apologize for any glitches you've encountered but are glad to know you see the potential in our platform. Our team is continuously working to enhance the system and provide a seamless experience for our users. We appreciate your feedback and are grateful for your kind words about our customer service. If you ever need assistance or have suggestions for improvement, please don't hesitate to reach out. We look forward to continuing to support your restaurant's operations and helping you succeed. ### 40. Comptroller - Independents and Franchisees **Rating:** 5.0/5.0 stars **Reviewed by:** James H. | Comptroller, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Restaurant365?** The R365 staff walked us through initial set up, training, and continued to be available after going live. The support ticket system is effective and timely. **What do you dislike about Restaurant365?** Some of the screens allow use of any bank account, rather than limiting bank accounts to specific entities / locations. **What problems is Restaurant365 solving and how is that benefiting you?** We have 29 entities encompassing 34 locations, all accessed in one place in the software. We can easily jump from one entity to another. Intercompany transactions can be easily recorded. Entity comparison reports are valuable to us. **Official Response from Laura Cole Contreras:** > We're glad to hear that our staff provided you with excellent support during the initial set up and training. We appreciate your feedback about the bank account limitation and will take it into consideration for future improvements. ### 41. Looks old, but works like a warhorse **Rating:** 4.0/5.0 stars **Reviewed by:** Rosie A. | Restaurant Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2021 **What do you like best about Restaurant365?** I like all the different types of functionality that it brings to the table. There are a lot of things you can do generating reports, accounting, sales numbers... if you know what you're looking for you can do a lot with this. You can run reports for inventory, time cards (which we actually export to our payroll software), employees, send messages... there are a lot of things you can do! The accounting side is really comprehensive. **What do you dislike about Restaurant365?** It looks old and has a functional yet not aesthetically pleasing design. It seems like a program I would have used in the early 2000's. It was not built to be pretty, and sometimes I get lost in the flow. Also, the scheduling platform could use some work. It's not always easy to use and assign shifts to people. There is currently not a lot of integration with other payroll solutions, but I'm hoping that can change in the future. For now we have to export the payroll/timecard information to a csv file and then upload it to our payroll software. Not super complicated, but it's one extra step I would rather we didn't have to take. It does have an integration with PayCom, but we're switching away from Paycom and it seems like they're the only ones that have a direct integration. **Recommendations to others considering Restaurant365:** I might supplement this software with a different scheduling platform, perhaps our payroll platform, when we get that set up. The goal is to have as few apps and logins for our employees to make their employment and user interface with us as easy as possible. **What problems is Restaurant365 solving and how is that benefiting you?** It is a place where we can host a one-stop-shop solution to most of our restaurant needs. We can gather all of the reports we need in one place and message all our employees from the platform as well. It is truly an all-encompassing solution to our restaurant chain operation. I like that in our corporate office it brings a lot of information to one platform, so there are less logins for all employees. The accounting side is really where this shines, we can run all sorts of reports for general ledgers, AP, AR. It's great! **Official Response from Laura Cole Contreras:** > Thank you for sharing your detailed feedback on Restaurant365. We're thrilled to hear that you appreciate the wide range of functionalities our platform offers, especially in generating reports, accounting, and managing sales numbers. We understand your concerns about the design and usability aspects, and we're continuously working on enhancing the user experience. Your suggestion regarding integrating with other payroll solutions is valuable, and we'll explore options to improve this aspect in the future. We appreciate your loyalty and are committed to providing you with a seamless experience. If you have any further suggestions or need assistance, please feel free to reach out to our support team. Thank you for choosing Restaurant365! ### 42. Second Favorite ERP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Restaurant365?** I really love the dashboard of Compeat and how easy it is to learn and navigate through Compeat. **What do you dislike about Restaurant365?** Reporting could be a little bit better, as this is genuinely the only less than great thing about Compeat. **Recommendations to others considering Restaurant365:** I would definitely recommend it if you are a smaller scale company. It is great for under 50 stores and easy to learn to use, easy to teach, and it's a system that moves pretty seamlessly. **What problems is Restaurant365 solving and how is that benefiting you?** Data entry is eliminated with the capabilities of Plate IQ working with Compeat. It saves both the AP team and the store managers a lot of time from doing manual data entry. **Official Response from Laura Cole Contreras:** > We are thrilled to hear that you find dashboards easy to learn and navigate. Your feedback on the reporting aspect is noted, and we are continuously working to improve in this area. We appreciate your recommendation for smaller scale companies and are glad that Restaurant365 has helped in saving time for your AP team and store managers through the capabilities of Plate IQ. ### 43. Restaurant 365 is a fully integrated product **Rating:** 4.5/5.0 stars **Reviewed by:** Fred D. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Restaurant365?** Purchasing, inventory modules and financial reporting **What do you dislike about Restaurant365?** Would be nice if they had an OCR payable interface **What problems is Restaurant365 solving and how is that benefiting you?** Theoretical food cost, perpetual inventory **Official Response from Laura Cole Contreras:** > We're glad to hear you're enjoying our purchasing, inventory modules, and financial reporting. We appreciate your feedback about the OCR payable interface and will take it into consideration for future improvements. ### 44. Max Prifogle has been a great help! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Restaurant365?** Max has been a great resource helping our team utilize 365. **What do you dislike about Restaurant365?** Everything has been fine. No issues thank you. **What problems is Restaurant365 solving and how is that benefiting you?** Inventory **Official Response from Laura Cole Contreras:** > Thank you for the 5-star review! R365 are as passionate about our people as we are about our products, and we're so pleased to find your success is supported by both. ### 45. Love this product! **Rating:** 5.0/5.0 stars **Reviewed by:** Angie B. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Restaurant365?** Easy to use and everything I need is there. It has been easy to help others to jump right in and begin using it. **What do you dislike about Restaurant365?** It takes a while to set up new users in the system. **Recommendations to others considering Restaurant365:** Compeat covers all aspects of the restaurant business. We use it for scheduling, invoicing, sales forecasting, as well as many other uses. It has been designed to provide a restaurant with all the information they would need to collect and use to make their business profitable. **What problems is Restaurant365 solving and how is that benefiting you?** We are able to schedule easily. Employees can view their schedules as well as request time off or to trade shifts. **Official Response from Laura Cole Contreras:** > We're thrilled to hear that you find Restaurant365 easy to use and that it provides everything you need. We understand that setting up new users can take some time, and we're continuously working to improve this process. Thank you for your feedback! ### 46. Best ever **Rating:** 5.0/5.0 stars **Reviewed by:** Fred D. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Restaurant365?** Having served as a CFO for multi-unit restaurant companies for 40 years, I have finally met a product that does everything I need. Inventory contol, menu costing, inventory management, full financials, saving scanned copies, productivity, scheduling assistance, Excel output interface......and more things. Also, their help desk is amazing! **What do you dislike about Restaurant365?** Nothing comes to mind. When I first started, I was only Intacct previously. They were good, but R365 is great. I need to learn special reporting better, but that is on me. **Recommendations to others considering Restaurant365:** None **What problems is Restaurant365 solving and how is that benefiting you?** Answers nearly all of my questions. **Official Response from Laura Cole Contreras:** > We are grateful for your kind words and are delighted to hear that Restaurant365 has been a great fit for your needs. Our team is committed to providing top-notch help desk support and comprehensive solutions for restaurant management. Thank you for choosing Restaurant365. ### 47. Compeat almost has it all **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Restaurant365?** The ease of use, I didn't need to take any training courses to learn how to use the software. **What do you dislike about Restaurant365?** You can't add the batch description to a batch until after you have created the batch. **Recommendations to others considering Restaurant365:** If you want an off the shelf product that works well and is easy to use, give Compeat a try. **What problems is Restaurant365 solving and how is that benefiting you?** We use it for all of our financials. **Official Response from Laura Cole Contreras:** > We're glad to hear that you find Restaurant365 easy to use and that it has been beneficial for your financials. We appreciate your feedback about the batch description feature and will take it into consideration for future improvements. ### 48. Love this system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2020 **What do you like best about Restaurant365?** I love how easy it is to navigate Compeat. There are softwares that can work with Compeat which can eliminate 90% of the data entry for AP teams. **What do you dislike about Restaurant365?** Reporting isn't that great with Compeat, you can make it work, but if they could improve this field for financial reporting, it would be incredibly helpful. **Recommendations to others considering Restaurant365:** For food services, I think that Compeat is a really great product both for a home office and the store levels. It's easy to train on, easy to navigate and easy to learn. It is not a very complicated system and you can attach back up in two different ways allowing your company to go essentially "paperless" by storing all the files electronically rather than having years of filing cabinets. This is one of my favorite features in Compeat. I think other than reporting, it is a solid product and the ease of it is great. **What problems is Restaurant365 solving and how is that benefiting you?** We use Compeat as our ERP system, with programs like Plate IQ, we are able to get invoices read and automatically uploaded into the system, P&L reviews are clear and easy to read as well. **Official Response from Laura Cole Contreras:** > We're thrilled to hear that our solution has been a valuable tool for your food services operations. We will take your feedback on reporting into account as we continue to enhance the system for our users. ### 49. R365 has it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Restaurant365?** R365 is a one-stop shop; accounting, HR, scheduling, budgeting, AP processing, the works! R365 has been a diverse tool for our multi-concept restaurant group. The P&L vs. Budget reporting is easy to navigate and control exactly how you'd like to see your restaurant numbers. **What do you dislike about Restaurant365?** The system will require a good amount of groundwork and data entry to produce the automated figures you want to see. **Recommendations to others considering Restaurant365:** If your company needs organization and solutions, R365 is the program! **What problems is Restaurant365 solving and how is that benefiting you?** Streamlined AP processing, catch-all issues on reporting and budgets. Ability to set labor and purchasing perimeters for the onsite Management team. **Official Response from Laura Cole Contreras:** > Thank you for sharing your positive experience with Restaurant365! We're thrilled to hear that our platform has been a valuable tool for your multi-concept restaurant group, especially with features like P&L vs. Budget reporting. We understand that setting up the system can require some groundwork, but we're here to support you every step of the way. If you ever need assistance or have any questions, please don't hesitate to reach out to our customer support team. We appreciate your feedback and look forward to continuing to provide you with solutions for your organization's needs. ### 50. Compeat - Inventory Management Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2021 **What do you like best about Restaurant365?** We use Compeat for inventory management at my job. Overall, i do enjoy compeat. It is very organized and easy to enter & review all inventory. **What do you dislike about Restaurant365?** Compeat is not compatable on Mac Book computers. **What problems is Restaurant365 solving and how is that benefiting you?** Inventory management. What we are missing, what the costs of inventory is overall, where inventory may be missing at. If we need to raise costs of products that we sell. **Official Response from Laura Cole Contreras:** > Thank you for sharing how our solutions are benefiting your inventory management processes. 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