--- title: QuestionPro Reviews meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1146 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1146 scale: '5' date_modified: '2026-07-20' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,146 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. (303 reviews) - Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. (128 reviews) - Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. (112 reviews) - Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. (86 reviews) - Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. (83 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. (77 reviews) - Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. (51 reviews) - Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. (32 reviews) - Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. (28 reviews) - Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. (25 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Poor Customer Support (15 reviews) - Complexity (14 reviews) ## QuestionPro Reviews ### 1. User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about QuestionPro?** I love this platform for its user friendly interface that is really easy to use even for first time users. The onboarding of this platform can also be done with a google ID. This makes the login process more secure and fast. Other than this I love the easy creation of forms on this platform with the available templates. The AI of this platform also actively assist in brainstorming and creating a templates from just a prompt. So there is no worries if the similar templates of our survey is not there on this platform as we can easily create one with the help of its AI. Other than this I also love the capability to use branching logics and add media to the survey. Branding can also be done easily on this platform. I love the capability of this platform to distribute efficiently through various channels and also create a good analytics. This analytics assist a lot in informed and right decision making of the organization. The performance of this platform is also good and reliable. **What do you dislike about QuestionPro?** I love most part of this platform but I wish that the pricing of this platform was more moderate. I also wish that the speed of processing was a little more faster on this platform. Other than this, I also wish that there was more better integration for this platform. **What problems is QuestionPro solving and how is that benefiting you?** This platform allows the process of creating forms, distribution and generation of analytics easy and efficient. It allows teams and organization to make better decision making from the analytics making the decision more informed, targeted and minimized risk. ### 2. Friendly and easy-to-use interface **Rating:** 4.5/5.0 stars **Reviewed by:** Humberto R. | Técnico de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about QuestionPro?** It has a solid and easy-to-use interface, and it's also simple to set up surveys that allow for obtaining important metrics. Users comment that it's easy to answer surveys there on the platform. The prices are similar to other platforms, which helps it to be used in different environments. It also integrates well with different devices, both mobile and PC. Its straightforward performance makes it an easy tool to carry and process in our company. The technical support is accessible and fast, providing a very good experience. **What do you dislike about QuestionPro?** In the use of AI, they must improve more, as we have not noticed significant improvement or innovation in AI that allows us to have a more effective and unique tool. Therefore, they must improve their Artificial Intelligence to compete with other tools. **What problems is QuestionPro solving and how is that benefiting you?** It is the way we collect metrics and data from customers, but also from our employees, which benefits us in identifying areas for improvement in a timely manner. ### 3. Outstanding Survey Functionality with Simple Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy F. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about QuestionPro?** I think QuestionPro is a great survey tool for following up on events and tracking our progress with students who attend our program every month. I love using it because it's simple and easy for creating surveys that achieve the outcomes we want. The functionality of building surveys is outstanding, and the data analytics are helpful, allowing me to look at the big picture or drill down into responses. QuestionPro also gives us the opportunity to ask both simple questions and more detailed ones, and the initial setup was very easy for our team. **What do you dislike about QuestionPro?** Nothing comes to mind. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro for creating simple surveys that are easy to administer and complete. It helps us track event follow-ups and student progress monthly. It provides both simple and in-depth data insights. ### 4. It Makes Health Surveys and Feedback Work More Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about QuestionPro?** it makes survey and feedback work much more easy and organized during my daily work. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content for social media and online awareness sessions, so I regularly use surveys for patient feedback, weight loss consultation forms, webinar response collection, nutrition awareness programs and lifestyle related feedback work. Creating surveys, adding questions, editing forms and sharing survey links feels smooth during regular work. I use it frequently for health awareness surveys, consultation feedback forms and educational response collection. Different question types, rating options, survey templates and logic settings are useful because every health project and audience response form is little different. I also like the reporting and analytics features because they help me understand audience feedback more clearly. It becomes easier to check which health topics people are more interested in and what type of educational content is helping them more. Response tracking and data export also helps while managing survey records and feedback reports together. performance has been good during regular use. Surveys load properly, response collection works smoothly and I did not face major problems while handling multiple forms together. Mobile survey experience is also good, so people can easily fill forms from phone during online sessions and wellness programs. Features like survey branching, rating questions, multilingual support and customization are very helpful during clinic and educational projects. Customer support articles and help resources were also useful whenever I needed help for survey settings or form management. Overall, QuestionPro has been very useful for managing wellness surveys, educational feedback, patient response forms and health awareness projects in a more organized, smooth and professional way during my regular work. **What do you dislike about QuestionPro?** platform has many features and settings, so in the beginning some sections can feel little confusing for non technical users. It takes some time to properly understand all reporting, branching and customization options. I also noticed that when many responses and reports are open together, the dashboard can feel little heavy sometimes. **What problems is QuestionPro solving and how is that benefiting you?** questionPro is helping me solve the problem of managing surveys, feedback collection and audience response work in a more organized way. i regularly handle health awareness content, wellness programs, webinar sessions and consultation related feedback work, so collecting responses properly is important during daily work. the platform helps me create patient feedback forms, weight loss consultation surveys, nutrition awareness questionnaires and educational response forms from one place. Features like survey templates, logic settings, response tracking and reporting makes it easier to manage different types of surveys without using multiple tools separately. it also helps me understand audience interests and feedback more clearly. By checking survey reports and response analytics, I can understand which health topics people are more interested in and what type of educational content is helping them more. This helps while planning future awareness content, wellness sessions and online educational projects. another benefit is that QuestionPro reduces manual work during feedback collection and survey management. Sharing forms, collecting responses and checking reports feels more smooth and organized during regular work. Overall, it helps make wellness surveys, educational feedback and consultation response work more professional, interactive and easier to manage. ### 5. Reliable, Easy-to-Navigate Survey Platform with Strong Integrations and Helpful Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Living A. | Outreach Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is that it offers a strong all-around survey platform. The UI/UX is easy to navigate, the integrations make it useful across different workflows, and the performance feels reliable. From a pricing/ROI perspective, it helps save time while collecting valuable feedback. The support and onboarding resources are helpful, and the AI/intelligence features make it easier to analyze responses and turn survey data into insights. **What do you dislike about QuestionPro?** What we dislike about QuestionPro is that some areas could feel more streamlined. The UI/UX can take time to learn, especially for new users, and some integrations may require extra setup or support. Performance can vary depending on survey complexity or reporting needs. Pricing may also be a concern if advanced features are only available on higher-tier plans. Support and onboarding could be more hands-on, and the AI/intelligence features may need clearer guidance to help users fully understand how to apply the insights. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps LA, Inc. collect and compare pre- and post-workshop survey data from youth participants. This allows us to better understand what youth know before a workshop, what they learned afterward, and where they may still need additional support. It benefits us by making it easier to measure workshop impact, track participant progress, and use the data to improve future programming, reporting, and funding outcomes. ### 6. Best software for nonprofit support **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn G. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about QuestionPro?** What I appreciate most is the ability to customize surveys to meet our specific needs. The ease with which we can share the surveys. The data reports are great. For years, Questionpro has been a valuable tool for our nonprofit, enabling us to assess the needs of our community. **What do you dislike about QuestionPro?** As a non-profit, there’s really nothing to dislike. It’s hard not to appreciate a company that supports organizations doing community work. We’ve continued to benefit from Questionpro’s support. **What problems is QuestionPro solving and how is that benefiting you?** I don't know about the problems question pro needs to work on however when we have support needs they're addressed quickly. Each time we have a question about process they quickly respond and address our concerns. ### 7. QuestionPro- The King of Market Research For Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Christian K. | Company Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is that it makes it easy to create structured surveys for real business use cases, not just basic feedback forms. I use it through my business, Client Now, to collect information from business owners about their marketing challenges, lead generation needs, website issues, ebook interest, and potential coaching needs. The survey builder is straightforward, and I like being able to create different surveys for different purposes, such as lead qualification, website design feedback, and business growth research. It helps make the research process more organised and professional. **What do you dislike about QuestionPro?** So far, there’s nothing I’m unhappy with. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps solve the problem of guessing what potential clients or customers need. For my business, Client Now, I use it to create surveys for lead qualification, business growth research, ebook buyer research, and website/marketing needs analysis. This helps me understand what business owners are struggling with before offering ebooks, coaching, or marketing services. The benefit is that I can make more informed decisions, segment leads better, and create offers based on real feedback rather than assumptions. It also gives me a more professional way to collect information before consultations or marketing campaigns. ### 8. Intuitive, Flexible Survey Builder with a Clean, Professional Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about QuestionPro?** What I like best about QuestionPro is that it is intuitive, flexible, and easy to navigate. I was able to build and customize my survey without a steep learning curve, and the platform offers enough advanced features to make the final product feel professional. I also appreciate the range of question types, the clean interface, and how straightforward it is to preview, test, and manage responses. **What do you dislike about QuestionPro?** Overall, I’ve had a positive experience with QuestionPro. Some of the more advanced features are locked behind higher-tier plans, which can make it difficult for nonprofits or small organizations to take full advantage of the platform. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro has made it much easier to collect meaningful feedback and turn it into actionable insights. Instead of manually creating forms and compiling responses, I can quickly build professional surveys, distribute them across multiple channels, and analyze the results in one place. For our organization, this has streamlined the entire feedback process, saved time, and helped us make more informed, data-driven decisions based on what our members and stakeholders are actually saying. ### 9. A helpful survey data collection tool **Rating:** 4.5/5.0 stars **Reviewed by:** Maegan A. | Manager, Data & Impact, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about QuestionPro?** The various tools built into the survey design are very useful. There are many ways to customize each survey, and there are tools that assist with following up with respondents as well. There are also tools to help with survey completion and customization of the user interface, which I have found to be helpful. I also appreciate the export to google sheets so that I can integrate the data into other systems. **What do you dislike about QuestionPro?** I will say that the user interface on the back-end is a bit difficult to navigate initially, and I have had issues dealing with the limitations for different types of accounts. There are many features, but they are tiered depending on the license type, so it means that I can't always use the exact feature that I want to (such as a limitation on number of dashboards or types of survey items). **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us to design surveys, rubrics, and data uploads that seamlessly integrate with our Google Drive account and our Tableau dashboards - this is especially useful given the many reports that we have to generate for a variety of stakeholders. ### 10. Simple and easy survey creation with a helpful interface for beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad O. | Salesforce Business Analyst, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about QuestionPro?** What I like most about QuestionPro is how easy it is to use and how quickly I can create surveys in minutes. I was able to set up a product feedback survey right away, and the interface made it simple to add questions and answer options, then organize everything clearly. I also found the variety of question types and customization options really useful, since they help me build surveys more efficiently. On top of that, the platform provides a clear view of responses, which makes it easier to understand the feedback. **What do you dislike about QuestionPro?** One thing I don’t really like is that the interface can feel a bit confusing at first. When I started exploring the features, the menu and the way everything is laid out weren’t very clear, and it took me some time to figure out where everything was. Some of the more advanced features also aren’t very beginner-friendly, so there’s a small learning curve on the platform. Apart from that, navigation between sections could be smoother. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps me collect and organize feedback efficiently in a structured way. Previously, it was difficult to manage responses manually, but with QuestionPro, I was able to create a product feedback survey and gather all responses in one place. This makes it easier to understand user opinions, spot patterns, and identify areas for improvement. Overall, it saves me time and provides clearer insights than handling responses manually. ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews/questionpro-review-2235421?section=pricing&secure%5Bexpires_at%5D=2026-07-21+05%3A36%3A32+-0500&secure%5Bsession_id%5D=6545a2a7-8220-4fd4-873d-ae50b50801d9&secure%5Btoken%5D=249635382234078f5a30c56dcf905201eb8334bc6c3183b16ddaa7b8ecab25e4&format=llm_user) ## QuestionPro Integrations - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top QuestionPro Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,408 reviews)