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At a Glance
Market Segments
Small-Business (41.9% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Call Us
Free
Alchemer Survey
Star Rating
(933)4.4 out of 5
Market Segments
Small-Business (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Call Us
Browse all 4 pricing plansQuestionPro
Star Rating
(1,094)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Alchemer Survey excels in its Survey Builder, scoring 9.1, which reviewers mention allows for a highly customizable experience with a variety of question types. In contrast, QuestionPro's Survey Builder, while still strong at 9.0, is noted to be slightly less flexible.
- Reviewers mention that QuestionPro shines in Reporting & Analytics, achieving a score of 8.7, with users appreciating its robust data visualization tools. Alchemer Survey, with a score of 8.4, is seen as less comprehensive in this area, with some users wishing for more advanced analytics features.
- Users on G2 highlight that QuestionPro offers better Ease of Setup, scoring 9.0 compared to Alchemer's 8.8. Reviewers appreciate the straightforward onboarding process and intuitive interface of QuestionPro, making it easier for new users to get started.
- Reviewers mention that Alchemer Survey provides superior Branching/Skip Logic capabilities, scoring 9.0, which allows for more tailored survey experiences. Users feel this feature is crucial for complex surveys, while QuestionPro's score of 8.8 indicates it may not be as advanced in this area.
- G2 users report that QuestionPro has a slight edge in Quality of Support, with a score of 8.9 compared to Alchemer's 8.7. Reviewers appreciate the responsiveness and helpfulness of QuestionPro's support team, which can be a deciding factor for users needing assistance.
- Users say that Alchemer Survey's Adaptive Learning feature is lacking, scoring only 5.5, which has disappointed some users who expected more personalized survey experiences. In contrast, QuestionPro's Adaptive Learning score of 7.3 indicates a more effective approach to tailoring surveys based on user responses.
Pricing
Entry-Level Pricing
Alchemer Survey
Enterprise Solutions
Call Us
For enterprise customers, we combine products and services to help customers build integrated feedback solutions. We will work with you to define the right package to meet your business needs and will address your contracting and pricing questions.
We specialize in helping teams, departments, and entire organizations act on feedback.
- Volume discounts (over 20 seats)
- Use-case solutions
- Migration services
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
Free Trial
Alchemer Survey
Free Trial is available
QuestionPro
Free Trial is available
Ratings
Meets Requirements
8.9
790
9.0
827
Ease of Use
8.8
791
8.8
842
Ease of Setup
8.8
379
9.0
494
Ease of Admin
8.7
365
8.9
379
Quality of Support
8.7
692
8.9
729
Has the product been a good partner in doing business?
8.9
347
9.1
361
Product Direction (% positive)
8.1
756
8.4
782
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.2
198
9.0
641
9.3
205
9.1
650
8.2
156
8.5
564
8.8
184
8.9
604
Survey Customization
9.0
189
8.8
581
8.7
180
8.5
560
8.5
144
8.4
484
8.0
138
8.2
426
Survey Insights
8.4
191
8.7
615
7.9
123
8.2
399
8.8
196
8.9
600
8.5
156
8.6
518
Agentic AI - Survey
5.9
13
7.6
47
5.8
12
7.4
50
7.4
12
7.7
50
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alchemer Survey and QuestionPro are categorized as Survey
Reviews
Reviewers' Company Size
Alchemer Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Market Research
8.8%
Information Technology and Services
6.0%
Marketing and Advertising
5.8%
Education Management
5.5%
Non-Profit Organization Management
4.7%
Other
69.1%
Non-Profit Organization Management
24.4%
Higher Education
14.0%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
46.7%
Alternatives
Discussions
What happens to the data I collect? Is it stored securely?
2 Comments
A
At SurveyGizmo we take security very seriously. You can review the SurveyGizmo Security Overview here:...Read more
How do you determine some of the best questions to use?
2 Comments
A
Hi Michelle,
Asking good questions is the foundation of a great survey. In the tutorial below, we share leading practice considerations for constructing...Read more
How do I make QR codes for the links?
2 Comments
JP
¡Hi Dominique!
I have always thought that SurveyGizmo does the hard way, which could be done the easy way.
You just have to copy the URL you want and...Read more
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Which method of Bath Infusion sounds more appealing?
2 Comments
PD
Hi Sayra,
It sounds as if you need to do some research among your current clients, and can do that using a survey or by exploratory discussion. If this is...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
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