Compare QuestionPro and SurveyMonkey 
At a Glance
Market Segments
Small-Business (60.6% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free
Contact Us
QuestionPro
Star Rating
(1,124)4.5 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,472)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and ease of use. Users appreciate that everything they need is available on a single platform, making survey creation straightforward without requiring extensive training.
- Users say that QuestionPro shines in its reporting features, which allow for tailored reports that meet specific needs. This capability is particularly beneficial for users who require detailed insights from their surveys, especially in sectors like healthcare and biotech.
- According to verified reviews, SurveyMonkey has a significantly higher overall satisfaction score, reflecting its strong market presence and user base. With over 23,000 reviews, users consistently highlight its quick implementation and seamless integration with other software, enhancing its usability.
- Reviewers mention that while QuestionPro offers advanced survey logic and branching, it may not match the intuitive setup process of SurveyMonkey. Users have noted that SurveyMonkey's setup is easy and efficient, allowing them to gather information quickly.
- Users appreciate that both platforms support a variety of question types, but QuestionPro is noted for its flexibility in accommodating different question formats. This versatility is a plus for users looking to create complex surveys.
- G2 reviewers highlight that while SurveyMonkey has a slightly lower score in support quality, it still provides a solid experience. In contrast, QuestionPro users have reported a more positive experience with support, indicating that both platforms have their strengths and weaknesses in this area.
Pricing
Entry-Level Pricing
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
QuestionPro
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
842
9.0
20,608
Ease of Use
8.8
857
9.2
20,726
Ease of Setup
9.0
509
9.0
8,061
Ease of Admin
8.9
382
8.9
7,619
Quality of Support
8.9
740
8.6
14,621
Has the product been a good partner in doing business?
9.1
362
8.8
6,668
Product Direction (% positive)
8.4
796
7.7
20,164
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
146
Not enough data
8.1
155
Feedback Analysis
Not enough data
8.2
146
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
148
Not enough data
9.0
167
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.0
651
9.0
1462
9.1
658
8.9
1439
8.5
567
8.6
1357
8.9
610
8.9
1407
Survey Customization
8.8
586
8.4
1164
8.5
563
8.2
1201
8.4
485
8.1
1076
8.2
430
8.1
907
Survey Insights
8.7
626
8.6
1384
8.2
400
8.0
942
8.9
604
8.5
1262
8.6
522
8.4
1140
Agentic AI - Survey
7.6
47
7.6
150
7.5
53
7.6
151
7.7
52
8.0
153
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
205
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
QuestionPro and SurveyMonkey are categorized as Survey
Reviews
Reviewers' Company Size
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
24.1%
Higher Education
14.0%
Education Management
6.0%
Research
4.9%
Market Research
3.9%
Other
47.2%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
How can I get in touch with the community of experts?
2 Comments
JH
Hi Benejah,
You can use the chat at www.questionpro.com and somebody will respond to your inquiries!Read more
Is there anyway I can become one of your member in your organization
2 Comments
HV
You should contact their support and see if they reply / are interested. Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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