# QuestionPro vs SurveyMonkey Comparison - What are their main differences? At a Glance Star Rating **QuestionPro** [ 4.5/5(1,154) ](https://www.g2.com/products/questionpro/reviews#reviews) **SurveyMonkey** [ 4.4/5(23,906) ](https://www.g2.com/products/surveymonkey/reviews#reviews) Market Segments **QuestionPro** Small-Business (60.7% of reviews) **SurveyMonkey** Small-Business (36.7% of reviews) Pros & Cons **QuestionPro** [ Ease of Use (303) ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811099&qs=pros-and-cons#reviews)[ Helpful (128) ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811255&qs=pros-and-cons#reviews)[ Survey Issues (77) ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811301&qs=pros-and-cons#reviews)[ Learning Curve (51) ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811011&qs=pros-and-cons#reviews) **SurveyMonkey** [ Ease of Use (343) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[ Ease of Creation (155) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[ Expensive (111) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[ Limitations (87) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) Entry-Level Pricing **QuestionPro** **Free** **SurveyMonkey** **Contact Us** Summary AI Generated Summary AI-generated. Powered by real user reviews. - **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive interface that makes creating, sharing, and analyzing surveys a breeze. One user mentioned, "I like how easy SurveyMonkey makes it to create, share, and analyze surveys, especially with its improved reporting and insights features." - **Users say** that QuestionPro offers impressive customization options, allowing for complex survey designs. Reviewers appreciate the advanced survey logic and multimedia support, with one stating, "The advanced survey logic, branching, multimedia support, and customization options make it easy to build user-friendly surveys." - **According to verified reviews** , SurveyMonkey's benchmark comparison feature is a standout, providing context to survey results by comparing scores against similar organizations. This feature has been particularly praised for enhancing the understanding of survey data. - **Reviewers mention** that while QuestionPro has a friendly interface, it also allows for multiple distribution channels, making it highly efficient for reaching respondents. Users appreciate the versatility in how they can share their surveys, which enhances response rates. - **G2 reviewers highlight** that SurveyMonkey has a significantly larger user base, which contributes to its higher overall satisfaction ratings. With over 23,000 reviews, users feel confident in the platform's reliability and support, as reflected in its strong G2 Score of 88.57. - **Users note** that while QuestionPro has a slightly higher star rating, its smaller number of reviews may not provide the same level of assurance as SurveyMonkey. However, many users still find it to be a powerful tool for gathering insights, with one stating, "QuestionPro has allowed for great versatility and creativity within the surveys we create." Pricing Entry-Level Pricing **QuestionPro** QuestionPro Essentials Free Unbeatable features that support businesses long term needs. - No credit card required‪ - 25+ question types - Customize to your brand colors [Browse all 4 pricing plans](/products/questionpro/pricing) **SurveyMonkey** SurveyMonkey SurveyMonkey Enterprise Contact Us SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. - Unlimited responses - Custom CSS survey themes - Advanced privacy and security [Browse all 4 pricing plans](/products/surveymonkey/pricing) Free Trial **QuestionPro** QuestionPro Free Trial is available **SurveyMonkey** SurveyMonkey Free Trial is available Ratings Meets Requirements 9.0 865 9.0 20,967 Ease of Use 8.8 885 9.2 21,106 Ease of Setup 9.0 537 9.0 8,454 Ease of Admin 9.0 389 8.9 7,834 Quality of Support 8.9 763 8.5 14,844 Has the product been a good partner in doing business? 9.1 369 8.8 6,870 Product Direction (% positive) 8.5 815 7.7 20,446 Features by Category Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 8.4 712 8.3 1,897 Survey Management Survey Builder 9.0 667 9.1(won by 0.1) 1603 Customizable Questions 9.1(won by 0.2) 673 8.9 1485 Templates 8.4 566 8.6(won by 0.2) 1371 Survey Distribution 8.9(tied score) 617 8.9(tied score) 1468 Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching 8.8(won by 0.4) 594 8.4 1183 Branding 8.5(won by 0.3) 564 8.2 1221 Multimedia Support 8.4(won by 0.3) 486 8.1 1061 Multilingual Surveys 8.2(won by 0.1) 430 8.1 904 Survey Insights Reporting & Analytics 8.7(won by 0.1) 642 8.6 1487 BI Tools Integration 8.2(won by 0.2) 400 8.0 942 Data Exporting 8.9(won by 0.4) 604 8.5 1291 Permissions 8.6(won by 0.2) 521 8.4 1136 Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning 7.4 47 7.6(won by 0.2) 143 Proactive Assistance 7.4 53 7.7(won by 0.3) 155 Decision Making 7.6 51 8.1(won by 0.5) 153 Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Experience Management[Hide 55 FeaturesShow 55 Features](javascript:void(0);) 8.9 12 Not enough data Analytics Net Promoter Score (NPS) 9.5(won by default) 7 Not enough data Customer Satisfaction (CSAT) Score 8.6(won by default) 7 Not enough data Customer Effort Score (CES) Not enough data Not enough data Gamification Not enough data Not enough data Customization Stakeholder Management Not enough data Not enough data Multilanguage Support 8.7(won by default) 5 Not enough data Multiple Branding Support Not enough data Not enough data Vertical-specific Solutions Not enough data Not enough data Customizable Branding Not enough data Not enough data Knowledge Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Feedback Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Agentic AI - Experience Management Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Real-Time Reporting Not enough data Not enough data Drag & Drop Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Customizable Forms Not enough data Not enough data Visual Analytics Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Segmentation Not enough data Not enough data Tagging Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Text Analysis Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data CRM Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customizable Fields Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Collaboration Tools Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Trend Analysis Not enough data Not enough data API Not enough data Not enough data AI Copilot Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Templates Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);) Not enough data 8.0 366 Feedback Management Tagging Not enough data 7.9(won by default) 162 Segmentation Not enough data 8.3(won by default) 164 Custom Reports and Dashboards Not enough data 8.3(won by default) 220 Feedback Analysis Thematic Analysis Not enough data 8.2(won by default) 157 Sentiment Analysis Not enough data 8.0(won by default) 154 NPS/CSAT Scoring Not enough data 7.9(won by default) 152 Feedback Sources Online Reviews Not enough data 8.2(won by default) 156 Surveys Not enough data 9.3(won by default) 303 Social Media Not enough data 7.8(won by default) 137 Customer Service Channels Not enough data 7.7(won by default) 135 Generative AI AI Text Generation Not enough data 7.4(won by default) 146 AI Text Summarization Not enough data 7.5(won by default) 89 Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);) Not enough data 8.4 316 Customization Custom Fields Not enough data 8.8(won by default) 232 Conditional Logic Not enough data 8.4(won by default) 218 Multi-page Forms Not enough data 8.8(won by default) 227 Design Not enough data 8.5(won by default) 265 Forms Creation & Design Not enough data Not enough data Additional Functionality Embedded Forms Not enough data 8.3(won by default) 171 Offline Capability Not enough data 7.8(won by default) 144 Notifications Not enough data 8.4(won by default) 209 Payments Not enough data 7.8(won by default) 144 Mobile Forms Not enough data 8.6(won by default) 207 Customizable Forms Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Branding Not enough data Not enough data SSL Security Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Autofill Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Convert to PDF Not enough data Not enough data Customizable Templates Not enough data Not enough data Media Library Not enough data Not enough data Generative AI Not enough data Not enough data Full Text Search Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Forms Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);) Not enough data 9.2 18 Survey Design - Consumer Insights Platforms Multi-Use Methodologies Not enough data Not enough data Industry & Locale Adaptability Not enough data Not enough data Behavioral & Adaptive Logic Guidance Not enough data Not enough data Self-Serve Survey Builder Not enough data 9.4(won by default) 8 AI Smart Probes Not enough data Not enough data Question Branching Not enough data Not enough data Conditional Logic Not enough data Not enough data Audience Access - Consumer Insights Platforms Flexible Audience Options Not enough data Not enough data Customer Data Upload Not enough data Not enough data Consumer Panels Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Collection - Consumer Insights Platforms Rapid Research Not enough data 9.0(won by default) 7 Quality Assurance Not enough data Not enough data Mobile / Mixed Mode Not enough data Not enough data Analytics - Consumer Insights Platforms AI-Powered Insights Not enough data Not enough data Qualitative Research Support Not enough data Not enough data Benchmarking & Norms Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration - Consumer Insights Platforms Dashboards & Embedded Integrations Not enough data Not enough data Embeddable Reports Not enough data Not enough data Shared Workspaces Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Customizable Reports Not enough data Not enough data Additional Functionality Customizable Questions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Tracking Not enough data Not enough data Search/Filter Not enough data Not enough data Trend Analysis Not enough data Not enough data Charting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Face-to-Face Not enough data Not enough data Survey Sample Management Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Customer Segmentation Not enough data Not enough data SSL Security Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Multi-Language Not enough data Not enough data Data Visualization Not enough data Not enough data Monitoring Not enough data Not enough data Drag & Drop Not enough data Not enough data Offline Access Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Fields Not enough data Not enough data Phone-Based Not enough data Not enough data Template Management Not enough data Not enough data Reminders Not enough data Not enough data Visual Analytics Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customizable Branding Not enough data Not enough data Panel Management Not enough data Not enough data Question Library Not enough data Not enough data Paper-Based Not enough data Not enough data Benchmarking Not enough data Not enough data API Not enough data Not enough data Single Sign On Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Email Management Not enough data Not enough data Statistical Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Show 4 feature categories with incomplete data 360 Feedback Software[Hide 40 FeaturesShow 40 Features](javascript:void(0);) Not enough data Not enough data Performance reviews customizable forms Not enough data Not enough data 360 reviews Not enough data Not enough data Feedback requesting feedback Not enough data Not enough data continuous feedback Not enough data Not enough data Anonymous Feedback Not enough data Not enough data Data Dashboard and Reporting Not enough data Not enough data Historical Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data Question Library Not enough data Not enough data Self Service Portal Not enough data Not enough data Assessment Management Not enough data Not enough data Skills Assessment Not enough data Not enough data Employee Database Not enough data Not enough data Employee Portal Not enough data Not enough data Generative AI Not enough data Not enough data Email Reminders Not enough data Not enough data Rater Selection Not enough data Not enough data Appraisal History Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Employee Profiles Not enough data Not enough data Performance Management Not enough data Not enough data Customizable Questions Not enough data Not enough data Reminders Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Progress Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Self Assessment Not enough data Not enough data Pulse Surveys Not enough data Not enough data Feedback Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data API Not enough data Not enough data Performance Review Management Not enough data Not enough data Benchmarking Not enough data Not enough data Individual Development Plans Not enough data Not enough data Employee Experience[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Core Features - Employee Experience Software Employee Lifecycle Management Not enough data Not enough data Communication Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data People Analytics - Employee Experience Software Action Plan Not enough data Not enough data Productivity Not enough data Not enough data Individual Development Plans Not enough data Not enough data Advanced Features - Employee Experience Software Digital Experience Management Not enough data Not enough data Benchmarking Not enough data Not enough data Employee Listening Not enough data Not enough data Employee Improvement - Employee Experience Software Performance Management Not enough data Not enough data Learning Not enough data Not enough data Team Building Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Communication Management Not enough data Not enough data Additional Functionality Customizable Branding Not enough data Not enough data Rewards Program Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Learning & Development Not enough data Not enough data Social Engagement Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Questions Not enough data Not enough data Customizable Reports Not enough data Not enough data Commenting/Notes Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Employee Profiles Not enough data Not enough data Question Library Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Data Not enough data Not enough data Performance Metrics Not enough data Not enough data Scoring Not enough data Not enough data AI Copilot Not enough data Not enough data Offboarding Not enough data Not enough data Visual Analytics Not enough data Not enough data Employee Onboarding Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Employee Database Not enough data Not enough data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Talent Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Onboarding Not enough data Not enough data Individual Development Plans Not enough data Not enough data Career Development Not enough data Not enough data Approval Process Control Not enough data Not enough data Customizable Branding Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Customizable Templates Not enough data Not enough data Employee Profiles Not enough data Not enough data Employee Engagement Not enough data Not enough data Learning & Development Not enough data Not enough data API Not enough data Not enough data ## QuestionPro vs SurveyMonkey FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between SurveyMonkey vs QuestionPro? SurveyMonkey and QuestionPro differ most clearly in their reviewer ratings, with QuestionPro holding a slight edge in overall satisfaction and support, while SurveyMonkey leads in ease of use and review volume. | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | | --- | --- | | 4.4/5 (23,901 reviews) | 4.5/5 (1,151 reviews) | | Small-Business | Small-Business | | 9.0 | 9.0 | | 8.5 | 8.9 | | Ease of Use (375 all-time mentions) | Ease of Use (303 all-time mentions) | ### How do the pricing models of SurveyMonkey and QuestionPro compare? QuestionPro is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to SurveyMonkey. - **SurveyMonkey:** In recent reviews, many cite concerns about expensive plans and limited features on lower tiers, especially for small teams. - **QuestionPro:** Reviewers highlight QuestionPro as more affordable than SurveyMonkey, with nonprofit discounts and strong value for advanced features. - **Switching reasons:** Recent reviewers mention switching to QuestionPro for better pricing and nonprofit support. ### What are the best alternatives to SurveyMonkey and QuestionPro? The top three alternatives to SurveyMonkey and QuestionPro are Qualtrics Market Research, SurveySparrow, and Jotform. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901) | Small-Business | Expensive for advanced features, limited free tier | Ease of Use (375 all-time mentions) | | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5 (1,151) | Small-Business | More affordable, strong nonprofit discounts | Ease of Use (303 all-time mentions) | | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018) | Enterprise | — | Advanced analytics and customization | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067) | Small-Business | — | User-friendly interface | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,416) | Small-Business | — | Ease of use and flexibility | ### Which Survey features should I prioritize when comparing SurveyMonkey and QuestionPro? Buyers comparing SurveyMonkey and QuestionPro should prioritize ease of use, customization, analytics and reporting, pricing, and support quality. - **Ease of Use:** SurveyMonkey (9.2), QuestionPro (8.8); 375 all-time mentions for SurveyMonkey, 303 for QuestionPro. - **Customization:** SurveyMonkey (61 all-time mentions), QuestionPro (50 all-time mentions). - **Analytics and Reporting:** SurveyMonkey reviewers frequently cite analytics dashboards and insights generation (59 all-time mentions); QuestionPro reviewers highlight advanced analytics and reporting features. - **Pricing:** SurveyMonkey is often cited as expensive (116 all-time mentions), while QuestionPro is noted for affordability and nonprofit discounts. - **Support Quality:** SurveyMonkey (8.5), QuestionPro (8.9); support is a recurring theme in both products' reviews. ### What are the pros and cons of SurveyMonkey vs QuestionPro? SurveyMonkey’s headline strength is ease of use, while QuestionPro’s is value and flexibility for advanced surveys. - **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), intuitive interface (120), templates (88), integrations (53), insights generation (59). - **SurveyMonkey trade-offs:** Expensive (116), limited customization (62), restrictions on free/low tiers (46), limited analytics visualization (33). - **QuestionPro strengths:** Ease of Use (303), helpful support (128), customization (50), advanced survey logic, nonprofit discounts, analytics and reporting. - **QuestionPro trade-offs:** Learning curve (51), limited customization (28), some advanced features require higher tiers, interface can be unintuitive for new users (25). ### Is SurveyMonkey or QuestionPro better for small businesses? QuestionPro is the better fit for small businesses, with reviewers consistently citing affordability and nonprofit support. - **SurveyMonkey:** Largest segment is Small-Business; reviewers note ease of use but frequently mention pricing as a barrier for small teams. - **QuestionPro:** Largest segment is Small-Business; reviewers highlight strong value, nonprofit discounts, and affordability for small organizations. ### Which Survey platform has better integrations? SurveyMonkey and QuestionPro are at parity for integrations, with both products receiving positive but limited recent reviewer mentions for integration capabilities. - **SurveyMonkey:** Integrations with CRM and productivity tools are cited in recent reviews, with 53 all-time mentions for integrations. - **QuestionPro:** Recent reviews mention Google Sheets integration and export to Tableau, with 29 all-time mentions for sharing and integrations. ### How do SurveyMonkey and QuestionPro compare on customer support? QuestionPro holds a material lead in Quality of Support, scoring 8.9 versus SurveyMonkey’s 8.5. - **SurveyMonkey:** Reviewers describe support as generally helpful but occasionally slow or less accessible, with 73 all-time mentions for customer support. - **QuestionPro:** Reviewers consistently praise responsive and helpful support, with 128 all-time mentions for helpfulness and multiple recent reviews citing quick issue resolution. ### Which is easier to implement, SurveyMonkey or QuestionPro? SurveyMonkey and QuestionPro are at parity for Ease of Setup, both scoring 9.0, with reviewers describing straightforward implementation for each. - **SurveyMonkey:** Reviewers frequently cite easy and quick setup, with many noting initial setup takes only a few minutes and is user-friendly. - **QuestionPro:** Reviewers highlight easy onboarding, intuitive setup, and the ability to get started quickly, with several noting Google ID onboarding and straightforward initial configuration. ### Which product has better Surveys? SurveyMonkey and QuestionPro are both highly rated for Surveys, with strong reviewer sentiment and high mention counts for survey creation and management. - **SurveyMonkey:** Surveys are the most frequently cited feature, with 375 all-time mentions for ease of use and 171 for ease of creation; reviewers highlight templates, question banks, and analytics dashboards. - **QuestionPro:** Surveys are central to reviewer praise, with 303 all-time mentions for ease of use and 83 for ease of creation; reviewers cite advanced logic, customization, and analytics as key strengths. Reviews Reviewers' Company Size [![QuestionPro](https://images.g2crowd.com/uploads/product/hd_favicon/1554106208/questionpro.svg "QuestionPro")](https://www.g2.com/products/questionpro/reviews) QuestionPro Small-Business(50 or fewer emp.) 60.7% Mid-Market(51-1000 emp.) 22.4% Enterprise(\> 1000 emp.) 16.9% [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Small-Business(50 or fewer emp.) 36.7% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 29.1% Small-Business (50 or fewer emp.) 60.7% 36.7% Mid-Market (51-1000 emp.) 22.4% 34.2% Enterprise (\> 1000 emp.) 16.9% 29.1% Reviewers' Industry [![QuestionPro](https://images.g2crowd.com/uploads/product/hd_favicon/1554106208/questionpro.svg "QuestionPro")](https://www.g2.com/products/questionpro/reviews) QuestionPro Non-Profit Organization Management 23.9% Higher Education 13.5% Education Management 6.0% Research 4.8% Market Research 4.0% Other 47.7% [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Education Management 8.4% Hospital & Health Care 5.9% Higher Education 5.8% Marketing and Advertising 5.1% Non-Profit Organization Management 4.9% Other 69.9% Alternatives **QuestionPro Alternatives** ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey") [ Alchemer Survey ](/products/alchemer-survey/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) **SurveyMonkey Alternatives** ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely") [ AskNicely ](/products/asknicely/reviews) ### Spotlight Categories - [CRM Software](https://www.g2.com/categories/crm) - [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) - [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)