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Compare QuestionPro and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (60.8% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free
Contact Us
QuestionPro
Star Rating
(1,108)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,387)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface that makes it easy to create, update, and analyze surveys. Users appreciate the variety of templates and question types available, which enhance the accuracy of their surveys.
- According to verified reviews, QuestionPro stands out for its flexibility and advanced features, such as multiple question types and multilingual support. Users find it easy to design surveys that cater to diverse audiences, making it a strong choice for organizations with varied needs.
- Reviewers mention that SurveyMonkey's ease of use is a significant advantage, with many highlighting the straightforward data collection process. The platform's multiple distribution methods, including email and codes, allow users to reach their teams effectively.
- Users say that while QuestionPro is easy to use for basic features, it may require more training for advanced functionalities. However, its straightforward analysis tools are appreciated, allowing users to provide feedback efficiently without extensive skill requirements.
- G2 reviewers highlight that SurveyMonkey has a higher overall satisfaction score, reflecting its strong market presence and user trust. The platform's quick implementation process and intuitive onboarding are frequently mentioned as key benefits for new users.
- According to recent feedback, QuestionPro's support quality is commendable, with users noting that they feel well-supported in their survey creation efforts. However, some users feel that SurveyMonkey's support could be improved, despite its overall higher satisfaction ratings.
Pricing
Entry-Level Pricing
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
QuestionPro
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.0
833
9.0
20,554
Ease of Use
8.8
848
9.2
20,670
Ease of Setup
9.0
501
9.0
8,006
Ease of Admin
9.0
380
8.9
7,610
Quality of Support
8.9
731
8.6
14,584
Has the product been a good partner in doing business?
9.1
362
8.8
6,660
Product Direction (% positive)
8.4
788
7.7
20,115
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
151
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
159
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.0
645
9.0
1433
9.1
654
8.9
1421
8.5
564
8.6
1351
8.9
606
8.8
1395
Survey Customization
8.8
583
8.5
1159
8.5
560
8.2
1196
8.4
484
8.1
1076
8.3
427
8.1
906
Survey Insights
8.7
618
8.6
1363
8.2
400
8.0
936
8.9
600
8.5
1257
8.6
518
8.4
1135
Agentic AI - Survey
7.6
47
7.6
148
7.5
51
7.7
147
7.7
51
8.0
151
Customization
Not enough data
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
227
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
QuestionPro and SurveyMonkey are categorized as Survey
Reviews
Reviewers' Company Size
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
24.1%
Higher Education
13.9%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
47.1%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Why don't you have formulas to calculate values between two fields?
2 Comments
TD
Actually, I have Grammarly for free right now. That's all I can afford.
Calculating between two fields in so many applications (APPS) would be very...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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