--- title: QuestionPro Reviews meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1145 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1145 scale: '5' date_modified: '2026-07-15' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,145 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users love the **ease of use** of QuestionPro, praising its intuitive design and user-friendly features. (303 reviews) - Users value the **exceptional customer service** of QuestionPro, enhancing their experience and facilitating effective survey management. (128 reviews) - Users appreciate the **intuitive design** of QuestionPro, making it accessible and easy to use for everyone. (112 reviews) - Users value the **exceptional customer support** of QuestionPro, highlighting its responsiveness and helpfulness throughout their experience. (86 reviews) - Users appreciate the **ease of creation** with QuestionPro, allowing fast and user-friendly survey design. (83 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users feel the **limited number of available surveys** hinders the overall effectiveness and utility of QuestionPro. (77 reviews) - Users find the **learning curve steep** , requiring time to master advanced features and navigate the interface. (51 reviews) - Users express concern over **QuestionPro's high pricing** and unexpected increases, leading to unnecessary financial strain. (32 reviews) - Users find **limited customization** options in QuestionPro, hindering the ability to create attractive surveys and emails. (28 reviews) - Users find the platform's **interface not intuitive** , leading to confusion during navigation and feature usage. (25 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Poor Customer Support (15 reviews) - Complexity (14 reviews) ## QuestionPro Reviews ### 1. Question Pro has met all of our survey needs **Rating:** 5.0/5.0 stars **Reviewed by:** Aili M. | Official Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about QuestionPro?** We have a large and complex network of members, users and customers, all of whom have different needs and levels of tech-savvy. QuestionPro has allowed us to develop services to meet the needs of each unique audience. In this data-driven world, it is so critical to have quantifiable data, and QuestionPro allows us to collect meaningful feedback and datapoints and share them easily with our constituents. **What do you dislike about QuestionPro?** As an arts nonprofit, visual culture is very important to us. I wish that we had a few more options for customizing the look of our surveys, but they still meet our needs very well. **What problems is QuestionPro solving and how is that benefiting you?** We need to be able to design complex surveys that users can reply to quickly and easily. We need to be able to have different questions pop up based on user responses and QuestionPro makes that easy! ### 2. Powerful, User-Friendly Platform with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeisson P. | Internal Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about QuestionPro?** is a powerful, user-friendly survey and experience management platform praised for its robust features, intuitive interface, excellent customer support, and value for money, especially for nonprofits **What do you dislike about QuestionPro?** There aren't any negativo comment respect to the app **What problems is QuestionPro solving and how is that benefiting you?** The tools provided made it incredibly easy to design, distribute, and execute both surveys and participatory workshops efficiently. The biggest value add was its ability to seamlessly centralize and unify all the collected data into one accessible place. This eliminated manual errors, saved countless hours, and provided us with a clear, single source of truth for our analysis ### 3. As a non-profit with very little staff, QuestionPro is vital. **Rating:** 5.0/5.0 stars **Reviewed by:** Laura L. | Director of Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about QuestionPro?** With a vast array of templates, QuestionPro makes it easy to create surveys right out of the gate. This is essential for small office staff. From meeting satisfaction to polling, QuestionPro allows us to get immediate feedback from our graduates. The share results link for survey responses is important to sharing information to our Board, with easy to read graphs. **What do you dislike about QuestionPro?** There really isn't anything to dislike about QuestionPro. With great customer service, a vast array of tools, they are the best in the business. Their non-profit licensing cannot be matched. **Recommendations to others considering QuestionPro:** QuestionPro is an easy to use survey and polling system for all types of businesses, but for a small non-profit it is essential. We were able to start our surveys from day one and have never even considered using another product. From their ease of use to their customer service, QuestionPro is vital to our business. **What problems is QuestionPro solving and how is that benefiting you?** Because we have a small office staff, the ease of QuestionPro is vital. We are able to create surveys onsite during our programs and get immediate feedback from our attendees. As a company that relies on participant satisfaction, QuestionPro allows us to get the information we need to pivot for the next meeting. ### 4. Well-Paced Surveys That Are Easy to Complete **Rating:** 4.5/5.0 stars **Reviewed by:** Damascus V. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about QuestionPro?** The surveys are a good length, which makes them a favourable option to answer. **What do you dislike about QuestionPro?** The only real drawback for me is that the number of available surveys feels a bit limited. **What problems is QuestionPro solving and how is that benefiting you?** I don’t have any business problems right now, but it’s good to know that QuestionPro has my back if I ever need it. ### 5. Great for Mass Email Surveys, But Reporting Can Be Slow **Rating:** 2.0/5.0 stars **Reviewed by:** Cassy w. | Performance Support, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** mass distribution of emails to complete surveys **What do you dislike about QuestionPro?** it seems to be 'tempermental' when i'm running reports at tehend of each quarter it's very slow and at times just stops running the PDFs and i can't finish up my reports till later in the day or sometimes the next day **What problems is QuestionPro solving and how is that benefiting you?** before migration with teh state QPro we could not mass distribute emails, so i had to send out 100 individual emails. ### 6. Continued Support to Support the Community! **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn G. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about QuestionPro?** What I appreciate most is the ability to customize surveys to meet our specific needs. The ease with which we can share the surveys. The data reports are great. For years, Questionpro has been a valuable tool for our nonprofit, enabling us to assess the needs of our community. **What do you dislike about QuestionPro?** As a non-profit, there's nothing to dislike. It's hard to dislike a company that supports organizations doing community work. We continue to benefit from the support of Questionpro. **What problems is QuestionPro solving and how is that benefiting you?** I don't know about the problems question pro needs to work on but what I will say is when we have support needs they're addressed quickly. Each time we have a question about process they quickly respond and address our concerns. ### 7. QuestionPro has Elevated our Work Flow! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** I like that Questionpro is user friendly and ease of implementation into our workflow. It has been easy to use as easy to send out. We typically use the system to send to our overseas vendors, and it is easy for them to understand. **What do you dislike about QuestionPro?** I don't love that if I try to search for a survey in my organization I am unable to find it. I need the owner to share it with me, I wish we could have multiple owners. **What problems is QuestionPro solving and how is that benefiting you?** This helps to aid with any language barriers we may have with our overseas vendors, as this system is truly so easy to use. ### 8. Great tool with automatic analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about QuestionPro?** It is easy to use and provides analytics for every survey without having to create them elsewhere. It is offered free for non-profits! **What do you dislike about QuestionPro?** The free for non-profits used to have very limited barrier to entry. Now, there are a lot of steps, including me forcing connections to other non-profits for them, that are turning me off. I recommend the QuestionPro heavily (to nonprofits and corporations), but I am very turned off by giving my contacts to QP. **What problems is QuestionPro solving and how is that benefiting you?** We regularly host events and provide technical assistance to Tribal child care programs. QuestionPro allows us to easily collect evaluations and feedback, as well as gather important information from our constituents. Having a streamlined way to capture and analyze this data helps us improve our services, understand the needs of our community, and make more informed decisions. ### 9. Effective, intuitive resource for our nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Molly R. | Strategic Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about QuestionPro?** We especially appreciate the analytics component, which features nice graphics and helpful dashboards that summarize and update data in real-time. **What do you dislike about QuestionPro?** We can't think of much that we dislike about QuestionPro. As a nonprofit with limited bandwidth, we need a no-frills program that captures and analyzes survey data easily and accurately—QuestionPro has been a good solution for this. **What problems is QuestionPro solving and how is that benefiting you?** When it comes to meeting the needs of our stakeholders, nothing speaks louder than data. QuestionPro helps us gain powerful insights into how well our organization is serving our constituents. ### 10. Great for non-profits! **Rating:** 5.0/5.0 stars **Reviewed by:** ShaCoria S. | Workforce Training & Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about QuestionPro?** QuestionPro has provided our organization with a great survey alternative to Survey Monkey! It is easy to use, has excellent features, to include multilingual capabilities, and the look/style is sleek. **What do you dislike about QuestionPro?** QuestionPro has a number of useful features that are only accessible with upgraded accounts; specifically some of the data analysis tools. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro offers a free alternative to other survey collection platforms, with many (if not more) of the same features. ### 11. Excellent survey service **Rating:** 5.0/5.0 stars **Reviewed by:** Jared M. | Web and Analytics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about QuestionPro?** Building surveys, integrating them with our customer emails, and exporting the data into a spreadsheet is made as easy as it can be. The data we gather from our patrons is invaluable to helping us shape the direction of our company. We use this nearly every few weeks, so reliability is important, too. Never seen my survey pages go down with 300 or 400 errors. Excellent service. **What do you dislike about QuestionPro?** I wish there were a few more options when it comes to building particular question types, like being able to easily make a single question that uses radial buttons as well as enterable fields. But that is easy to work around by building separate questions or simply rephrasing your queries. **What problems is QuestionPro solving and how is that benefiting you?** Getting honest customer feedback can be difficult when doing it face to face or immediately, so giving our audience members the opportunity to think about their experience and respond thoughtfuly is the best way to get their insight on what was good, bad, etc. about their time with us. We use this data to guide our future show selection, performance dates, and more. ### 12. Flexible and User-Friendly Survey Tool with Great Reporting Options **Rating:** 4.0/5.0 stars **Reviewed by:** Laura E. | Senior Director of Education & Events, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about QuestionPro?** QuestionPro is relatively easy to use and offers great flexibility in question design and reporting options. The one time that I had a question, the online customer support was very responsive. **What do you dislike about QuestionPro?** We have not yet encountered any problems in using QuestionPro although our usage has been fairly minimal at this point. **What problems is QuestionPro solving and how is that benefiting you?** We are using it for member surveys which allows us to better understand member needs and trends. ### 13. Lots of features, easy for a novice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about QuestionPro?** The Paramedic Foundation uses QuestionPro software primarily to survey paramedics and paramedic services. The flexibility and features are most important to us, and QuestionPro delivers. **What do you dislike about QuestionPro?** We have no dislikes, the product performs to our use cases. **What problems is QuestionPro solving and how is that benefiting you?** We usually conduct surveys on behalf of state agencies and primarily focus on rural paramedics and paramedic services. The results build a work plan over a year to several years. ### 14. Feature-Rich and User-Friendly, with a Slight Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** Question Pro is a very easy to navigate platform and although there are a lot of intimidating features to play around with they aren't hard to figure out.It also easy to share with friends and collaborators and it updates fast and in real time. **What do you dislike about QuestionPro?** There are lots of features which can be confusing to use at times but a quick tutorial or help google will help you get the hang of it. **What problems is QuestionPro solving and how is that benefiting you?** Question pro helps me create surveys and forms to send out in the masses and i can choose from countless question formats and coding. ### 15. Quick, Accurate Data Analysis You Can Count On **Rating:** 5.0/5.0 stars **Reviewed by:** Dr Johannes Segone D. | Staff Development and Evaluation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about QuestionPro?** Quick and accurate analysis of data response **What do you dislike about QuestionPro?** The license is too expensive for other upcoming institutions. **What problems is QuestionPro solving and how is that benefiting you?** Accurate data analysis is good for general and specific report writing. ### 16. Disappointed by unethical renewal tactics and data access issues **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about QuestionPro?** The interface is intuitive, and it offers a wide range of question types, logic tools, and reporting options. Great for academic and professional use cases **What do you dislike about QuestionPro?** Our team had a frustrating experience with QuestionPro during our second-year renewal. The sales representative acted in bad faith, attempting to raise our pricing by over 50%, despite our original contract including a 10% cap on price increases. This felt manipulative and not aligned with good customer relationships. To make matters worse, we were not allowed to downgrade our plan — even though we no longer needed the full feature set — and were blocked from downloading our data unless we renewed at the inflated rate. This effectively held our survey data hostage, which is unacceptable for any research platform. We expected more transparency, flexibility, and professionalism from a company that deals with academic and enterprise research. Unfortunately, the experience left us questioning the integrity of the platform and its sales practices. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is helping with clean data collection and survey distribution ### 17. Removed API from plan without notice! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about QuestionPro?** We liked that they supported nonprofit organizations. **What do you dislike about QuestionPro?** After using QuestionPro for awhile, they suddenly and without notice removed the ability to use their API. **What problems is QuestionPro solving and how is that benefiting you?** We formerly used QuestionPro to evaluate our nonprofit's effectiveness. The benefits are being able to better understand how the people we serve use our program and to understand their thoughts and perspectives. ### 18. Seamless, powerful, yet so easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Danielle B. | Senior Manager Consumer Insights, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about QuestionPro?** QuestionPro has every methodology I need, including all the advanced pricing and choice modeling methodologies. You don’t have to pay extra to access those. Additionally, the turnaround time on my surveys using panel sample is lightning fast. **What do you dislike about QuestionPro?** I don’t like waiting for someone at QP to launch my panel-sample surveys for me. Sometimes I’m in a hurry and wish I could launch by myself the way I do if I’m running my survey with a customer list. **What problems is QuestionPro solving and how is that benefiting you?** I can easily program and run surveys. It’s fast and easy so survey work doesn’t take up too much of my time. ### 19. Question Pro for Programme Evaluation Work **Rating:** 4.5/5.0 stars **Reviewed by:** Kenny D. | Programme Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about QuestionPro?** The User Interface is intuitive and easy to use and this makes it easy to design your survey. It is also very to distribute your survey as the link and qr codes are automatically generated. The dashboard feature allows for meaningful real time analysis, the export data functions are excellent **What do you dislike about QuestionPro?** There were some features under our licence that we could not use **What problems is QuestionPro solving and how is that benefiting you?** We run a lot of training and educational programmes both online and in person. We use questionpro to administer short surveys before and after each person takes the training. Using Questionpro it is easy to develop survey questions and distribute them. The dashboard function also makes it easy to read user sentiment in real time and this means that adjustments can be made to programmes in real time and on the fly. ### 20. Essential survey software for charities **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth H. | Chair of Trustees, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about QuestionPro?** QuestionPro's wide range of features and ease of use enables our charity to run surveys that provide essential feedback about the services and support we provide. Their nonprofit waiver for charities is a massive benefit for our charity as our use is occasional but allows us to access advanced features that we don't have the financial resources to access otherwise. Customer support has always been responsive and helpful when needed. **What do you dislike about QuestionPro?** There are a couple features that would help us for GDPR purposes as a charity which are only available in the research edition. **What problems is QuestionPro solving and how is that benefiting you?** We need advanced features for our once a year service user survey which provides critical feedback on our services and our impact. ### 21. Great Question Variety, But Needs Better Team Collaboration Features **Rating:** 4.0/5.0 stars **Reviewed by:** Kailee M. | Sales Associate **Reviewed Date:** November 03, 2025 **What do you like best about QuestionPro?** QuestionPro's options for all of the question types are what I like best about the website/software. **What do you dislike about QuestionPro?** I dislike the lack of option to share the QuestionPro creative process with a team. What I mean by this is not being able to share the production process with a group/team nor the option to add others on it to see what feedback is being given. **What problems is QuestionPro solving and how is that benefiting you?** I'm not sure about what QuestionPro is solving nor how it benefits me. ### 22. QuestionPro the standing out software **Rating:** 4.5/5.0 stars **Reviewed by:** Shadrack B. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about QuestionPro?** Questionpro software has various interesting features as follows: It uses friendly interface which can be easily used by its users. It allows for multiple distribution channels making it highly efficient. I also like its customization options **What do you dislike about QuestionPro?** Although QuestionPro has very good features, it also has its own downsides which include but not limited to the following: Its pricing structures are sometimes expensive for some users. It also requires internet connection which may be costly. There is also limited customization **What problems is QuestionPro solving and how is that benefiting you?** It helps solve problem of gathering customer feedback through surveys. This has highly saved on my time in gathering customer feedbacks and avoiding errors .it has also incresed my productivity at work. ### 23. Feedback on QuestionPro **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel I. | Senior MERL Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** The templates are really helpful and recommended for scripting survey. The analytics and options for downloading results is seamless and very easy. It is really a nice resource **What do you dislike about QuestionPro?** I think it takes some time to load the homepage sometimes **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is helping to gather data on the impact of our programs across the African continent reaching over 4 million beneficiaries ### 24. Good tool to know your customer **Rating:** 4.5/5.0 stars **Reviewed by:** Dhilip K. | Sr. Executive - Customer Success and Social Media, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about QuestionPro?** It is one of the best tools to analyse product, read customer usage and engage them. **What do you dislike about QuestionPro?** Nothing. I am relatively new user to this platform. **What problems is QuestionPro solving and how is that benefiting you?** My company is using it as a tool to understand user trends, engagements and analysis. I'm an user who review the responses and report back. ### 25. Very Easy Survey Creation and Editing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuestionPro?** Very easy to use platform, easy to create and edit surveys. **What do you dislike about QuestionPro?** I wish they had better visualization tools or AI integrations for qualitative data. **What problems is QuestionPro solving and how is that benefiting you?** We use this tool to collect program feedback, as a nonprofit it's great to have an easy to use tool. ### 26. The best survey tool available. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about QuestionPro?** The CEO is one of the original developer partners from Qualtrics, and he builds his product to be better than any of his competition. He wants his 500-person (well-staffed) team to build the best product out there, and he's always updating and improving his product. I run my businesses in the same way, so I really respect a person who truly cares about having the best product and the best customer service. If you find something that you can't do, their Customer Support team will figure it out, and they do it fast. **What do you dislike about QuestionPro?** I haven't seen anything to dislike so far. Less expensive than all the competitors, more transparency, more options, it's easy to start using, it integrates with everything, I've implemented QuestionPro at every company that I manage, and we use it daily, weekly, and monthly for various data collection, analytics, and reporting responsibilities. I use it for my businesses and for the nonprofits I run. I recommend it to every C-level and Director-level decision-maker I talk to. **What problems is QuestionPro solving and how is that benefiting you?** Staffing, utilization, visitation, community outreach, development, responsiveness, customer service, satisfaction, communication, reporting, analytics, planning and feedback. I have launched use of QuestionPro at several nonprofits I've managed, and in both of my personal businesses. I recommend this product wholeheartedly for anybody who is interested in gathering any kind of input from any group of respondents on the planet. Automate and analyze everything, feed the data back into your business decision-making, and reap the growth. ### 27. Tovrea Carraro Society STILL LOVES QuestionPro! **Rating:** 5.0/5.0 stars **Reviewed by:** Tamera Z. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** QuestionPro is our go-to to keep our tours fresh and meaningful. It's really, really easy to set up a great survey in just moments. When or if you have issues, their customer support team is just a chat away. QP makes it easy for our Tour Guests at Tovrea Castle at Carraro Heights to let us know how we are doing. With just a quick click of the QR code. We have thousands of people touring each week that use this survey every day and so this survey is important to us. It is easily posted in key areas for guests to use and is integrated into our tours, as well. **What do you dislike about QuestionPro?** They need referrals for the nonprofit to renew - that is not always possible. **What problems is QuestionPro solving and how is that benefiting you?** WE value the opinion of our community and QuestionPro helps us listen to their ideas, input and concerns. ### 28. Easy to use, very flexible and effective, multiple distribution channels. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2021 **What do you like best about QuestionPro?** Comprehensive features, easy to learn and transition, easy to cut and paste questions from another app, availability for nonprofits **What do you dislike about QuestionPro?** More flexibility on individual reporting formats - scales and open-ended answers. Interface with Eventbrite. **What problems is QuestionPro solving and how is that benefiting you?** Ability to do professional-looking surveys with flexible features. Frequent similar surveys. ### 29. Great Reporting Features, But Occasional Downtime and Support Gaps **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** generated reports with graphs, percentages, etc. **What do you dislike about QuestionPro?** when it isn't working - sometimes it will respond after several tries or sometimes we have to wait for the next business day for it to work; I also liked the feature that was available years ago when there was a live chat available for help support **What problems is QuestionPro solving and how is that benefiting you?** much more time efficient to utilize all of the generated reports offered ### 30. Great for Data Insights, But Takes Time to Master **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth M. | Advocacy Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about QuestionPro?** Data collection and interpretation, net promoter score. **What do you dislike about QuestionPro?** It can be difficult to sort through data for new users **What problems is QuestionPro solving and how is that benefiting you?** It helps my organization quantify our data through surveys ### 31. QuestionPro Gives Sports Fans A Voice **Rating:** 5.0/5.0 stars **Reviewed by:** Carnell M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about QuestionPro?** Ease of use is always the best and really appreciate the company's support of nonprofit organizations. **What do you dislike about QuestionPro?** No dislike as it's easy to setup and works great! **What problems is QuestionPro solving and how is that benefiting you?** The Premier Player of College Football award helps orphaned, foster, special needs, and at-risk children participate in community sports. The more fans we can engage with to vote, the more fans support our cause with donations. ### 32. Effortless LMS Integration, But Survey Collaboration Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** It easily integrates into my LMS and is a very easy platform to build in. I use it for almost all the courses I work on! **What do you dislike about QuestionPro?** Collaboration on surveys is sometimes tricky. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro for midway and final surveys for my online courses. I like that I can easily see the data in QuestionPro to know how I need to improve my course. ### 33. Intuitive Survey Creation with Powerful Reporting, Minor Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** I like how easy it is to create, customize and share surveys. the interface is intuitive and the reporting tools make it simple to analyze responses quickly. **What do you dislike about QuestionPro?** Some of the advanced features can feel a b it hidden or take time to figure out, especially for new users. The mobile interface could also be smoother when editing surveys on the go, but overall it's a very reliable platform. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps streamline survey creation and data collection, which saves time and improves accuracy when gathering feedback. Its made it easier to organize responses and analyze results without needing to use multiple tools. ### 34. Simple and easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about QuestionPro?** What's most helpful is that I am able to do as many surveys as I need to and can receive unlimited responses. I need to survey my staff quite often so it comes in handy. I like how user-friendly it is as well. It meets my needs and I'm very satisfied with it **What do you dislike about QuestionPro?** At times it can seem a little bit complicated and I wish I was able to download into a PDF but in the end it is manageable. Once you learn the ropes it's pretty simple **What problems is QuestionPro solving and how is that benefiting you?** To evaluate what our training staff needs to do their jobs better ### 35. Professional and Quick to Assist with your questions or concerns **Rating:** 4.5/5.0 stars **Reviewed by:** Marlo S. | Sr Field Coordinator, Oil & Energy, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about QuestionPro?** I’ve had the pleasure of receiving great customer service via chat and email. The customer service lead is exceptional and helpful. Very quick to answer any questions and provide updates to ease your mind. Highly recommend. **What do you dislike about QuestionPro?** There is nothing to dislike. I have been extremely pleased. **What problems is QuestionPro solving and how is that benefiting you?** Question Pro provided assistance on a study I participated in. They were the contact for any issues pertaining to IT and technical support. ### 36. Easy to use survey software with very intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Anna G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about QuestionPro?** Having used mail chimp pro for many years, I was getting ready for another program where creating surveys with logic is close to impossible. I was so impressed with how easy an intuitive the user interface was. It was so much faster to program in my survey with a few different decision trees. The survey results are also presented in a way that is easy to analyze and share with others. **What do you dislike about QuestionPro?** I dont' really see any downsides to this program. **What problems is QuestionPro solving and how is that benefiting you?** giving me an easy way to survey my members and potential members and then present my findings to the leadership team. ### 37. Community Survey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about QuestionPro?** I used QuestionPro for a civic engagement survey to gather feedback from community members. The interface is intuitive and offers a wide variety of question types and customization options, which made designing the survey straightforward. The reporting tools generated clear charts and tables, and exporting data for deeper analysis was seamless. While some advanced features required a brief learning curve, the help documentation and support team were responsive. Overall, QuestionPro reliably met my needs and provided valuable insights without unnecessary complexity. **What do you dislike about QuestionPro?** Some of the more advanced survey logic options were a bit hidden, so it took a little extra time to find and set up complex branching. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro eliminates the hassle of building and distributing complex surveys by offering an intuitive design interface, robust branching logic, and automated reporting. This streamlined my civic engagement project, saved hours on manual data management, and delivered clear, actionable insights. ### 38. Survey Results Are Hard to Access **Rating:** 1.0/5.0 stars **Reviewed by:** KRISTEN T. | Creative Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** There is not much I like about QuestionPro at all. My company is being forced to use it. **What do you dislike about QuestionPro?** Very hard to see all the results of a survey. You have to keep opening web pages. Not easy at all! **What problems is QuestionPro solving and how is that benefiting you?** It is serving as the source for results in my company. We are no longer accessing Qualtrics. ### 39. Effortless Survey Creation and Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad Hossein R. | Graduate research assistant, Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** It’s easy to create the surveys and analyze them. **What do you dislike about QuestionPro?** Nothing comes to my mind. It does everything I am looking for. **What problems is QuestionPro solving and how is that benefiting you?** I used it for my driving behavior questionnaire, and I was able to analyze all the outputs in the platform with no external application needed, and that was pretty straightforward to me. ### 40. Does the job! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about QuestionPro?** I've used QuestionPro for 2 grant projects so far, and it has been able to provide the survey functions we have needed. In addition, the support chat box is very quick and helpful! **What do you dislike about QuestionPro?** Some functions aren't available without paying more to upgrade the account. Otherwise, my struggles are primarily due to me being unfamiliar with the platform and the learning curve of using it. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is allowing me to conduct research for grant work that I am Co-PI on. ### 41. Simple Interface Makes Everything Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** I like how simple and easy to understand the interface is **What do you dislike about QuestionPro?** Sometimes I wish I could do some tutorials to understand it a bit better and have examples of everything I can do with it. **What problems is QuestionPro solving and how is that benefiting you?** Its giving a quick and easy way to send out surveys ### 42. Recommend QuestionPro for easy surveying across stakeholders **Rating:** 4.0/5.0 stars **Reviewed by:** Kavita S. | Program Evaluation Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about QuestionPro?** It's clean and visual layout is great to use for different groups. **What do you dislike about QuestionPro?** I wish the response section of the analytics tab was more customizable to allow more fields within that view. **What problems is QuestionPro solving and how is that benefiting you?** It is a unified survey tool we use across our three main stakeholders - youth, volunteers, and parents. ### 43. Effortless to Use and Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Marla M. | Director of Projects, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2025 **What do you like best about QuestionPro?** It is easy to use and navigate - don’t need to be an engineer to figure it out **What do you dislike about QuestionPro?** It’s aesthetics - it doesn’t allow much room for design **What problems is QuestionPro solving and how is that benefiting you?** To gather data or to manage enrollments ### 44. Ease of Use and Versatile Question Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about QuestionPro?** We liked the ease of use and implementation. **What do you dislike about QuestionPro?** We missed a few features only available on more expensive editions. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro enables us to carry out a community survey. ### 45. Easy Data Collection and Integrations, But Design Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about QuestionPro?** Question Pro offers a user-friendly survey platform that makes it simple to collect data. I also value its ability to integrate with other platforms, which enables offering rewards for survey participation and helps accelerate data collection. **What do you dislike about QuestionPro?** Question Pro has given me very few problems, except for its design, which I find rather unappealing. **What problems is QuestionPro solving and how is that benefiting you?** It allows data collection from users, and can provide a incentive for that data. ### 46. Helpful Tool for Nonprofits! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about QuestionPro?** Lots of question types and good analytics **What do you dislike about QuestionPro?** I can't think of anything at the moment! **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro has allowed us to poll clients and outside sources for a variety of reasons. This is very helpful as we do not have to keep learning new software! ### 47. QuestionPro for NonProfits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about QuestionPro?** Ease of use and ability to track responses and lifecycle of survey email response rates. We use it for surveying our members and for doing reference checks. It's easy to setup and get started quickly. **What do you dislike about QuestionPro?** It could be easier to change the question layout and put all the questions on one page vs having to hide each question and hit next. **What problems is QuestionPro solving and how is that benefiting you?** It enables to us to quickly gather information from people and get real-time reporting on results. ### 48. Free non-profit account **Rating:** 5.0/5.0 stars **Reviewed by:** Vitaliy M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about QuestionPro?** Functionality, design, user interface, . **What do you dislike about QuestionPro?** absence of Ukrainian language in interface, materials **Recommendations to others considering QuestionPro:** Yes **What problems is QuestionPro solving and how is that benefiting you?** In the past it was - Urgent needs for our patients' community ### 49. User-Friendly Platform with Occasional Login Glitches **Rating:** 5.0/5.0 stars **Reviewed by:** Brandi P. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** QuestionPro is very user-friendly. It was easy to create questions. **What do you dislike about QuestionPro?** When I logged in using Google sometimes it wouldn't recognize my credentials. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro solved my need to do surveys in a user-friendly platform. ### 50. Powerful and easy to use, but there is room for improvement. **Rating:** 4.5/5.0 stars **Reviewed by:** Zak C. **Reviewed Date:** December 20, 2025 **What do you like best about QuestionPro?** I really like the survey design and data analysis features of QuestionPro. The survey design section offers a wide variety of question types and a vast array of templates, allowing me to quickly build professional surveys without the hassle of starting from scratch. The data analysis part is also excellent, with real-time dashboards that present data intuitively, making it easy to spot key information at a glance and helping me make quick decisions. These two features are incredibly useful. Its analysis capabilities also help me understand market trends and user needs, enabling me to make better decisions and improve products or services. **What do you dislike about QuestionPro?** QuestionPro has some areas that are not very user-friendly. The interface occasionally lags, especially when the survey design is complex or when multiple functions are being used simultaneously, which quite affects efficiency. Also, although there are many templates, there aren't enough templates for in-depth research in certain specific industries, requiring significant modifications. Additionally, the advanced data analysis features are not very beginner-friendly; for example, complex cross-analysis has a high learning curve. It would be better if there were more understandable guides. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro to quickly create professional surveys, solving the challenges of survey design. It can send surveys to different groups, making it easy to collect multilingual feedback. The data analysis feature transforms data into visible charts, helping me understand market dynamics and user needs, and improve products and services. ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+12%3A34%3A26+-0500&secure%5Bsession_id%5D=a3efc63a-f1bd-4f7b-be25-6cc41300acf2&secure%5Btoken%5D=1fa969c6f52496ec93238b98873249f1ea3e238086533adac1ea86a8fba24eef&format=llm_user) ## QuestionPro Integrations - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top QuestionPro Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,299 reviews)