--- title: QuestionPro Reviews meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1146 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1146 scale: '5' date_modified: '2026-07-16' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,146 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users love the **ease of use** of QuestionPro, praising its intuitive design and user-friendly features. (303 reviews) - Users value the **exceptional customer service** of QuestionPro, enhancing their experience and facilitating effective survey management. (128 reviews) - Users appreciate the **intuitive design** of QuestionPro, making it accessible and easy to use for everyone. (112 reviews) - Users value the **exceptional customer support** of QuestionPro, highlighting its responsiveness and helpfulness throughout their experience. (86 reviews) - Users appreciate the **ease of creation** with QuestionPro, allowing fast and user-friendly survey design. (83 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users feel the **limited number of available surveys** hinders the overall effectiveness and utility of QuestionPro. (77 reviews) - Users find the **learning curve steep** , requiring time to master advanced features and navigate the interface. (51 reviews) - Users express concern over **QuestionPro's high pricing** and unexpected increases, leading to unnecessary financial strain. (32 reviews) - Users find **limited customization** options in QuestionPro, hindering the ability to create attractive surveys and emails. (28 reviews) - Users find the platform's **interface not intuitive** , leading to confusion during navigation and feature usage. (25 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Poor Customer Support (15 reviews) - Complexity (14 reviews) ## QuestionPro Reviews ### 1. Powerful and easy to use, but there is room for improvement. **Rating:** 4.5/5.0 stars **Reviewed by:** Zak C. **Reviewed Date:** December 20, 2025 **What do you like best about QuestionPro?** I really like the survey design and data analysis features of QuestionPro. The survey design section offers a wide variety of question types and a vast array of templates, allowing me to quickly build professional surveys without the hassle of starting from scratch. The data analysis part is also excellent, with real-time dashboards that present data intuitively, making it easy to spot key information at a glance and helping me make quick decisions. These two features are incredibly useful. Its analysis capabilities also help me understand market trends and user needs, enabling me to make better decisions and improve products or services. **What do you dislike about QuestionPro?** QuestionPro has some areas that are not very user-friendly. The interface occasionally lags, especially when the survey design is complex or when multiple functions are being used simultaneously, which quite affects efficiency. Also, although there are many templates, there aren't enough templates for in-depth research in certain specific industries, requiring significant modifications. Additionally, the advanced data analysis features are not very beginner-friendly; for example, complex cross-analysis has a high learning curve. It would be better if there were more understandable guides. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro to quickly create professional surveys, solving the challenges of survey design. It can send surveys to different groups, making it easy to collect multilingual feedback. The data analysis feature transforms data into visible charts, helping me understand market dynamics and user needs, and improve products and services. ### 2. Easy to use and branding ability is great! **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha G. | Partnerships and Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about QuestionPro?** QuestionPro makes it easy to design your questionnaires, with many formats, question styles and answer options. You can truly create a questionnaire that will provide you with good data for analysis. The opportunity to brand the questionnaires is also a great benefit. **What do you dislike about QuestionPro?** Based on our usage of QuestionPro, we did not find anything to dislike. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us to gain feedback from our program participants to share metrics for future marketing, and allows us to see where we can discuss improvements to the program and its processes. ### 3. Excellent for Survey Distribution and Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** Distribution and tracking of surveys with follow ups. **What do you dislike about QuestionPro?** I wish there were a simpler payment plan. We don't do surveys often. **What problems is QuestionPro solving and how is that benefiting you?** We use it to conduct surveys of families at our school. ### 4. QuestionPro is perfect for nonprofits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about QuestionPro?** It's easy to customize your survey, including conditional question formats. **What do you dislike about QuestionPro?** Several years in, we have not found anything we wished were improved. **What problems is QuestionPro solving and how is that benefiting you?** We are able to send one survey in multiple languages, using low literacy question formats. And QuestionPro will even analyze the results for us. ### 5. User friendly surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Karen T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2025 **What do you like best about QuestionPro?** how user friendly it is and easy it was to create a fun survey. As a non profit we love to use this for the volunteers and it makes if simple to keep up with those through our email. **What do you dislike about QuestionPro?** It was super easy to email the survey and I love how simple the step by step feature is. **What problems is QuestionPro solving and how is that benefiting you?** Helps us with our interns and volunteers. We use the surveys for our board, volunteers and survivors. ### 6. Reliable and feature-rich survey tool for non-profits **Rating:** 5.0/5.0 stars **Reviewed by:** Kanak K. | Community Egagement Coordinator, Environmental Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about QuestionPro?** QuestionPro offers a wide range of features that are incredibly useful for non-profits like ours. The platform is intuitive and easy to use, even for those without technical backgrounds. We particularly value the logic options, customizable templates, and the ability to export data in different formats. **What do you dislike about QuestionPro?** While the platform overall is excellent, some advanced customization features (like design/layout controls) can be limited unless you’re on a paid plan. Also, occasional interface changes can be a bit confusing until you get used to them. That said, support materials are helpful when needed. **What problems is QuestionPro solving and how is that benefiting you?** As a non-profit, we need a cost-effective, user-friendly survey tool to collect feedback from program participants, volunteers, and stakeholders. ### 7. A smooth and easy-to-use survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Richard J. Torrez . **Reviewed Date:** December 10, 2025 **What do you like best about QuestionPro?** I like QuestionPro; it is very smooth to use and the layout is excellent. Additionally, the initial setup process is very simple. **What do you dislike about QuestionPro?** You can add some color to the layout. **What problems is QuestionPro solving and how is that benefiting you?** I use QuestionPro to understand customer demand for products. ### 8. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about QuestionPro?** Easy to use! Love the service. Thank you. **What do you dislike about QuestionPro?** For some reason, the program is blocked by a couple of our member's firewalls. **Recommendations to others considering QuestionPro:** Yes **What problems is QuestionPro solving and how is that benefiting you?** Great for members to answer surveys quickly. ### 9. Great alternative to Qualtrics **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart L. | Marketing Insights Consultant and Behavior Change Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about QuestionPro?** QuestionPro is a robust and powerful survey tool. It has numerous advanced question types including conjoint and maxdiff, allows for advanced skip and branching logic, and has built-in tools to flag and review poor quality or fraudalent responses. Some of my favorite features are the auto-focus mode on matri questions and ease of creating stunning dashboard using the BI visualization tool. I also love that we have a dedicated customer support manager who we can reach out to directly when we need assistance and send feedback for product enhancements, bugs. etc. The price is also significantly less than what we were paying for Qualtrics, and it appears to be designed for research agencies like ours rather than corporate enterprise users. **What do you dislike about QuestionPro?** We've come across a few minor things that QuestionPro can't do that I hope get added to the product soon. For example, you currently cannot view custom variables in the topline, crosstabs, or BI dashboard. We like to use custom variables when possible to pipe in known customer data to reduce the number of questions we have to ask and to assign geographic markets when respondents enter their zip code, but we can't display these results in the reporting tools. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro enables us to collect the data and insights needed to inform our clients' business and marketing decisions. We're in the process of migrating all of our online surveys from Qualtrics to QuestionPro. ### 10. Powerful and Efficient Tool for Meaningful Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany W. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about QuestionPro?** QuestionPro is exactly the kind of tool I value—straightforward, effective, and customizable. It gave me full control to create a survey that wasn’t just generic but meaningful for what I wanted to accomplish. I appreciated how intuitive the setup process was, but also how it offered deeper features when I needed them. The data collection and reporting tools stood out the most for me. Being able to see real-time responses and quickly pull actionable insights made the whole process feel smooth and efficient. I like tools that save time and let me focus on what’s important, and QuestionPro delivered on that. **What do you dislike about QuestionPro?** The reporting tools are solid, but the visuals could use a boost. More dynamic or customizable charts and graphs would make presenting insights easier and more impactful. **What problems is QuestionPro solving and how is that benefiting you?** We are always wanting to know the voice of our community, as a nonprofit, and questionpro helps us to do that. ### 11. QuestionPro surveys for people getting help from us **Rating:** 5.0/5.0 stars **Reviewed by:** Erbil I. | IT-Coordination, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about QuestionPro?** It was the simplicity to create a survey which was the key to let me choose QuestionPro as my Feedback Terminal. I could easily generate a link which I also could control with accessebilities. It was transparent and the GUI was easy to understand. **What do you dislike about QuestionPro?** The analyzement with the free Version is detailed, but needs more data (Only 200 responses per survey). **What problems is QuestionPro solving and how is that benefiting you?** The easy overview of my Surveys and simplicity to create one. ### 12. QuestionPro Supports Our Mission to Protect Birds **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about QuestionPro?** As a nonprofit dedicated to bird conservation and supporting emerging conservationists, we appreciate the tools QuestionPro offers. The platform is user-friendly, which makes it easy for us to create surveys and we have been told it is also easy for our participants to complete them. We also value the various tools available for sharing our surveys. We have used our account to conduct surveys, gather feedback which supports our research. **What do you dislike about QuestionPro?** Needing to renew the license every year and losing access to our surveys when it expires is challenging. Sending an email notification an appropriate time before the expiration date would be helpful, allowing us to renew it without losing access to our data. **What problems is QuestionPro solving and how is that benefiting you?** Gathering community feedback is essential for us to understand how to better support people in our community in helping birds. We need tools that make it easier to connect with community members, gather insights to strengthen our impact. ### 13. Helpful, user friendly, budget-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Women's I. | Membership & Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about QuestionPro?** We use question pro and it works well for both the hundreds of members whom we survey and for those on the admin side using the data and info gathered to make our nonprofit the best it can be for all involved. **What do you dislike about QuestionPro?** It can sometimes be a little slow, the nonprofit plan requires some time to renew **What problems is QuestionPro solving and how is that benefiting you?** Gathering a lot of diverse perspectives quickly and easily in a way that's user-friendly. ### 14. Protecting birds and their habitats with Question Pro **Rating:** 4.5/5.0 stars **Reviewed by:** Azucena M. | Head of Azores department, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about QuestionPro?** Question Pro is a very useful tool to conduct surveys for stakeholders, local population, etc. to better assess which environmental education strategies would be more efficient to solve threats to birds, habitats and nature in general. It saves time, allows to organize information and does the first analysis of raw data. **What do you dislike about QuestionPro?** Having to renew it annually and not having access to our surveys when it is expired. It would help if we could get an e-mail notice when the license is going to expire so we can renew it. **What problems is QuestionPro solving and how is that benefiting you?** We use Question Pro to conduct awareness surveys for stakeholders and the local population on threats to birds and their habitats so we can adjust the awareness raising and environmental education actions that we organize. ### 15. User-Friendly with Great Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about QuestionPro?** Great templates, so easy to use, very user-friendly! **What do you dislike about QuestionPro?** I don't really dislike anything about it **What problems is QuestionPro solving and how is that benefiting you?** It's nice having this as an option when creating surveys, as it's very easy to use. ### 16. Rawale Shubham, Amazing service provided **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon B. | Manager, Client Experience, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about QuestionPro?** I was assisted by Rawale Shubham, who was exceptional and provided amazing support .It's not easy to help someone with technical issues via chat but he is a pro. **What do you dislike about QuestionPro?** Just started using question pro, so at the moment its good **What problems is QuestionPro solving and how is that benefiting you?** Providing a platform for my client surveys ### 17. Quick and Efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about QuestionPro?** I love the ease of the program. I love that I can create what I need to, and do it quickly to get it out quickly to my target audience. I don't have to worry aout clicking 100 extra steps, it's very easy to figure out for a first time user. **What do you dislike about QuestionPro?** I wish that there was a way to see my past collaborations and answers and a way to just pay for one survey at a time. I don't have the need for a yearly subscription, but having an option to do one or two surveys would be nice. **What problems is QuestionPro solving and how is that benefiting you?** I've used it for surveys, so for scheduling purposes mostly. I work with doctors so it's easy to create a survey that allows everyone to click on different time frames that work best for their own individual schedules rather than me having to do it one by one from another program. ### 18. The Questionpro survey streamlined the Call to Entry process for our Quilt show **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about QuestionPro?** QuestionPro's survey is easy to create. Our members found the survey easy to use to answer the questions. The customer support is friendly and helpful. The variety of question options is very useful. The ability to upload pictures was a bonus. **What do you dislike about QuestionPro?** The survey answers cannot be editted within QuestionPro. Therefore, multiple downloads to Excel results in propogating the mistakes made by the responders to the survey. **What problems is QuestionPro solving and how is that benefiting you?** It allows our members to complete our call to entry forms for our quilt show online. ### 19. Bridgwater Guy Fawkes Carnival **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about QuestionPro?** We are a registered charity No1120551 in the UK and have used QuestionPro for several years, we are a carnival organisation and find the program invaluable for collating entries into our annual carnival saving paper and reducing postage. We also use it for getting online feedback from people who attend our carnival or watch online it for a satisfaction survey after our carnival each year to explore where we can improve our event which we find very useful. So whilst we in no way use all that it offers, it does offer us what we need, fairly easy to use and is very useful to our organisation. **What do you dislike about QuestionPro?** We have not had many problems, once you grasp how it works at our level anyway! All good! **What problems is QuestionPro solving and how is that benefiting you?** Saving time and reducing postage. ### 20. Does what it promises and has great Support team to troubleshoot with **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about QuestionPro?** We switched from Qualtrics to QuestionPro and we are not missing any functionality for a better overall pricing fitted to our needs. I use QP weekly to run anything from simple feedback surveys to complex logic market studies. The depth of functionality within the Research suite is remarkable including filtered dashboards, correlation analysis, survey comparison etc. Implementing and connecting a surey to external panels and passing parameters went well, too. CSM and Support teams are quick to respond and jump on a debug session to solve more complex cases we did for the first time (e.g. passing parameters to other systems etc.). **What do you dislike about QuestionPro?** 1. Paying for #users and not being able to add viewers to dashboards who can interact with the data. Only static dashboards can be shared. 2. Importing extra data is not very user friendly to a non technical user 3. Not easy to integrate in-app (in a software interface) **What problems is QuestionPro solving and how is that benefiting you?** Having a more advanced survey tool with more statistical analysis features. Easy to create filtered dashboards that make stakeholder management much easier. ### 21. Great when there are surveys available **Rating:** 4.5/5.0 stars **Reviewed by:** Laura S. | microbiologist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about QuestionPro?** The surveys are all applicable to me, I don't have to fill out qualification questions only to get rejected without pay. The surveys are quick and interesting. The payout is instant and easy, and the minimum needed for payout is very low. They seem to respect and appreciate the time and opinions of the people they select for surveys. **What do you dislike about QuestionPro?** I would like a lot more surveys! This platform is much more pleasant than others I've tried. **What problems is QuestionPro solving and how is that benefiting you?** They've asked me to answer surveys about elections in my state. The surveys are applicable to me and relevant to what's happening in the real world. They're worth the time to do. ### 22. Straightforward and Simple Polling with QuestionPro **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** It is pretty straightforward and simple to use. We use it for quick polls **What do you dislike about QuestionPro?** I do not find really anything bad about QuestionPro. It is pretty relatively easy to use with ready-made instructions **What problems is QuestionPro solving and how is that benefiting you?** Meetings and polls with our faculty senate and other leadership positions ### 23. Survey Collection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about QuestionPro?** its accessably continues to show usefullness to our organization **What do you dislike about QuestionPro?** More user friendly tools for creating surveys would be nice. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro has made data collection for client surveys very simple. ### 24. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Dolan C. | Development Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about QuestionPro?** It is easy to use and free. The exports and analytics are helpful. **What do you dislike about QuestionPro?** I wish you could make copies of surveys. Also, renewal process is confusing. **What problems is QuestionPro solving and how is that benefiting you?** We use it to survey donors on their interests. ### 25. Excellent for Researching Products and Content **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2025 **What do you like best about QuestionPro?** Research products and content need to use it more. **What do you dislike about QuestionPro?** At this time I don’t know of any issues with it. **What problems is QuestionPro solving and how is that benefiting you?** Research and innovative consent to support my work flow. I need to use it more than k have. ### 26. Excellent software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2024 **What do you like best about QuestionPro?** Its ease to use and applicaiton to get surveys out **What do you dislike about QuestionPro?** Really nothing as if yet. I need to use it more **What problems is QuestionPro solving and how is that benefiting you?** Getting information from our participants ### 27. Reliable, easy to use, great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about QuestionPro?** QuestionPro has been our survey tool for our NonProfit assocation. It has provided us with the professional research tools to compete with other organizations and provide rich insights to our members **What do you dislike about QuestionPro?** I've needed a researcher to help me with creating more extensive surveys...which really isn't a bad thing! **What problems is QuestionPro solving and how is that benefiting you?** Providing quality, rich and manageable research surveys for our members and the industry ### 28. QuestionPro **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2025 **What do you like best about QuestionPro?** QuestionPro perfectly blends approachability and ease of use with versatility. It was simple to make a thorough survey using their powerful tools. And the analytics capabilities made it easy to analyze results from a variety of perspectives, making it an easy task to segment responses and customize results views for a variety of stakeholders. **What do you dislike about QuestionPro?** The more advanced features, such as conditional questions, were not immediately clear or particularly intuitive, but it was easy once I figured it out. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allows us to easily create, deploy and analyze professional surveys. ### 29. Great surveys to get the information you need reliable and hassle free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about QuestionPro?** I love the multiple options for the questions you need answered **What do you dislike about QuestionPro?** I guess if anything I would have to say the login **What problems is QuestionPro solving and how is that benefiting you?** Questionpro is getting the answers I need ### 30. Wonderful Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about QuestionPro?** Easy to navigate. Good customer service. **What do you dislike about QuestionPro?** So many options that it can be confusing at times. **What problems is QuestionPro solving and how is that benefiting you?** We use it to survey our members and pull the data from it. ### 31. Simple, but powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Ravin H. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about QuestionPro?** What I like about QuestionPro is that it's easy to use. It gives you the ability to create your own surveys and customize them how you want. I like the variety of options I can choose from and it's very simple. **What do you dislike about QuestionPro?** I don't really have anything that I dislike about them. You may have to do a little more to adjust a few things but the process is still amazing to me. I look at it as learning more tools to be more proficient. **What problems is QuestionPro solving and how is that benefiting you?** I feel that it gives us the opportunity to collect information needed to know more from the community about how they may feel about certain things. It benefits me because I learn things about my community that I may have not known. ### 32. Easy to use - lots of bells & whistles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about QuestionPro?** QuestionPro offers a non-profit discount - which is hugely helpful to start-up non-profits. The functionality is above and beyond what we need for our surveys so I would recommend using it. **What do you dislike about QuestionPro?** The user interface isnt the easiest to use - but is as simple as it can be. **What problems is QuestionPro solving and how is that benefiting you?** We distribute an annual user survey - to gather feedback on our main product. So QuestionPro allows us the flexibility of asking the questions we want and collecting user responses. ### 33. Good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Beau S. | Vice President for Finance and Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about QuestionPro?** Easy to use, provides good service, and quickly produces adequate surveys. It has proven good for the number of surveys we use. **What do you dislike about QuestionPro?** The renewal process is somewhat cumbersome, and you are unable to even login to retreive your data if it expires. **What problems is QuestionPro solving and how is that benefiting you?** Easy way to make surveys and distribute them for accreditation purposes. ### 34. Robust survey and analytic tools with good support.... **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** I like that I have access to quality survey and analytic tools, but I also have great support when I have questions or need guidance. I have also used the team to help me with additional analysis and reporting when I have been resource constrained. **What do you dislike about QuestionPro?** The analytic tools are robust, but there is an opportunity to make the UI a bit more user-friendly. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is the survey platform that I am using to field all of my custom studies for my consulting work. The platform is cost-effective and the question types are robust and meet all of my survey needs. ### 35. Love the Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Tony J. | IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2024 **What do you like best about QuestionPro?** We have been using Question Pro for the past few years and love how easy it is to create surveys. Not only are they quick and easy to build, but it provides us with fast and up to date responses from the staff and clients we serve. It is easy to compile the data and present the information to our leadership team and stake holders in formats that are clear and easy to read while giving complete and accurate information. **What do you dislike about QuestionPro?** We have yet to find items that we don't like about Question Pro. **What problems is QuestionPro solving and how is that benefiting you?** Client and staff feedback ### 36. QuestionPro is extremely helpful and effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Gordon K. | Quality Assurance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about QuestionPro?** QuestionPro is customizable and easy to use. It allows you to do almost anythign you want to with a survey, while tracking all the relevant areas. **What do you dislike about QuestionPro?** It can take a while to create detailed surveys, but that is to be expected. It still gives you the ability to make simple surveys. The simple ones are really quick. **What problems is QuestionPro solving and how is that benefiting you?** Question Pro assists us in monitoring our performance in the community and within our agency. It provides us with a pulse on where we are as an agency and where we should be heading. ### 37. Powerful tools and easy to use functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Director, Stakeholder Engagement, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about QuestionPro?** Having used QuestionPro in a variety of instances, the variety of questions types enable rich data insights. Its communications tools and platform allow for targeted outreach and enable tracking of survey completions. The user guides and FAQs are very helpful when determining how to build a survey, making translation from a survey draft to the platform easy. **What do you dislike about QuestionPro?** The inferface of QuestionPro puts your surveys at the front and center of your experience. This leads to deeper settings taking more time to navigate to and discover. This is not a reason not to use the platform, it just takes some initial exploration to get used to. **What problems is QuestionPro solving and how is that benefiting you?** When outreach is needed that requires survey logic to guide a user through the survey and elicit appropriate data insights, QuestionPro is our go-to tool. ### 38. We love QuestionPro! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about QuestionPro?** QuestionPro easily collects the data and displays it in helpful charts and graphs that we can share with the team. **What do you dislike about QuestionPro?** The license renewal process is time consuming and cumbersome. **What problems is QuestionPro solving and how is that benefiting you?** It helps us collect survey responses to improve our programs. ### 39. Did the job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about QuestionPro?** The user interface was easy to understand and legible. Got the job done with no complaints! **What do you dislike about QuestionPro?** I havent used it for long enough to point out any negatives **What problems is QuestionPro solving and how is that benefiting you?** Helping with surveys and questionnaires ### 40. easy to analyze and give presentation with. **Rating:** 5.0/5.0 stars **Reviewed by:** henry t. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about QuestionPro?** the ability to customize any and all data analytics that need to be sought our for grant reporting. **What do you dislike about QuestionPro?** The user interface is a little bland but that's also what makes it easy to navigate. **What problems is QuestionPro solving and how is that benefiting you?** QP is assisting in helping gather impact data and reporting for non profits that assist those in recovery from substance abuse and incarceration. with the data collected we are able to show the impact we are making in the community by gathering demographics, attendance numbers for programming and get feedback from the community that we serve. ### 41. An excellent and robust survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvia N. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about QuestionPro?** The functionality of QuestionPro is robust whether you need a simple or complex survey. It also has a lot of design flexibility. **What do you dislike about QuestionPro?** It would be nice to display the names of the respondents earlier, rather than the ID number. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allows us to have multiple robust surveys running, which has been very helpful for a growing nonprofit organization. ### 42. Simple and Effective—No Complaints! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about QuestionPro?** it is very good and i like it a lot yass **What do you dislike about QuestionPro?** nothing is bad i really like to use it!! **What problems is QuestionPro solving and how is that benefiting you?** surveys about employee engagegment ### 43. Powerful tool, but glitchy **Rating:** 2.5/5.0 stars **Reviewed by:** Jarrett D. | Research Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about QuestionPro?** Question Pro is the most affordable platform with the most features and ability to connect to the Google workspace ecosystem outside of proper nonprofit/open source software such as Kobo toolbox. **What do you dislike about QuestionPro?** The platform is somewhat glitchy and the UX/UI needs some work to be more user-friendly and functional. Also, the ease of use is not great but once you get used to its idiosyncrasies it functions well. **What problems is QuestionPro solving and how is that benefiting you?** It has tools that are more geared for researchers and much more affordable when comparing with platforms like survey monkey, which seems to be more geared toward marketing. This has quite a few question types and analysis options. ### 44. Decent experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about QuestionPro?** Easy user interface and clean UI. It is easier to create any surveys **What do you dislike about QuestionPro?** Pricing. The pricing of the product is bit on the higher side **What problems is QuestionPro solving and how is that benefiting you?** It is replacing Google forms and helped me create surveys easily ### 45. Incredibly Flexible with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about QuestionPro?** After many years of using QuestionPro, I continue to be rewarded with excellent Customer Service and a very robust surveying tool. With their non-profit licensing, I have the same abilities in surveying as the big corporations. Thank you. **What do you dislike about QuestionPro?** There is nothing that I dislike about Question Pro. **What problems is QuestionPro solving and how is that benefiting you?** We use QuestionPro for customer satisfaction surveys, internal staff surveys, idea gathering, and a host of other use cases. Anything where you need to aggregate data from multiple individuals lends itself to a survey with QuestionPro. ### 46. Excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Caron L. | Adjunct Faculty and Academic Advisor - Screenshot would only allow me to add the QR Code for the Survey I created as proof hope this will do., Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** The ease of the platform. It was not difficult to figure out; it was straightforward and easy to learn quickly. **What do you dislike about QuestionPro?** I don't have any downsides at the moment. It has been a great experience for me. **What problems is QuestionPro solving and how is that benefiting you?** Being able to reach the people I want to research by asking questions. It is so much better not having to do the surveys by hand and then aggregating the information into something meaningful. The stats are there and it makes it very helpful for a researcher like me. ### 47. Question Pro is great!!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Todd W. | Deputy Chief, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about QuestionPro?** It is easy to use and and integarte into our program. Question pro has been great with being able to get feedback from the members of our department quickly. **What do you dislike about QuestionPro?** There have been no downfalls to using Question Pro from my experience. **What problems is QuestionPro solving and how is that benefiting you?** The biggest problem Question PRO has solved for our department is being able to get more memebrs to particiapte in a survey then by sending out a simple email. ### 48. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Megan W. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2025 **What do you like best about QuestionPro?** I make make tons of surveys. There's also a new AI feature to help create survey questions **What do you dislike about QuestionPro?** The interface isn't super intuitive and could be improved **What problems is QuestionPro solving and how is that benefiting you?** We needed a tool to assess pre and post program measures. ### 49. QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about QuestionPro?** Easy to use with multiple question types. Advanced logic capability helps to acquire more useful data. Good customer support. **What do you dislike about QuestionPro?** Some of the default settings were not desired. **What problems is QuestionPro solving and how is that benefiting you?** I currently use this product to evaluate program outcomes. ### 50. Great for non-profit data gathering! **Rating:** 4.5/5.0 stars **Reviewed by:** Cam M. | Grants and Development manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about QuestionPro?** Question pro surveys are easy to build and share - a great help when collecting data! **What do you dislike about QuestionPro?** Viewing and using data collected is not always intuitive, but once you figure it out, it's very powerful! **What problems is QuestionPro solving and how is that benefiting you?** We havn't had any issues so far ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+20%3A36%3A41+-0500&secure%5Bsession_id%5D=c96dcc57-7fab-48ed-bb89-f73a5c173772&secure%5Btoken%5D=8f7bce0ab658ab0e448f4a9c305765c7af56c44c965bb081fca7036da251a2b5&format=llm_user) ## QuestionPro Integrations - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top QuestionPro Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,335 reviews)