---
title: Practice Better Reviews
meta_title: 'Practice Better Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 297 reviews by the users' company size, role or industry
  to find out how Practice Better works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 297
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---

# Practice Better Reviews
**Vendor:** Green Patch Inc  
**Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 297
## About Practice Better
Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.



## Practice Better Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly. (74 reviews)
- Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks. (57 reviews)
- Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time. (42 reviews)
- Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks. (34 reviews)
- Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively. (31 reviews)
- Scheduling (31 reviews)
- Automation (30 reviews)
- Time-saving (27 reviews)
- Setup Ease (26 reviews)
- Customization (24 reviews)

**What users dislike:**

- Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists. (37 reviews)
- Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists. (26 reviews)
- Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency. (17 reviews)
- Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks. (16 reviews)
- Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses. (13 reviews)
- Users find **limited integration** with other tools frustrating, affecting overall usability and feature accessibility in Practice Better. (12 reviews)
- Limited Access (11 reviews)
- Form Issues (10 reviews)
- Access Limitations (9 reviews)
- Billing Issues (9 reviews)

## Practice Better Reviews
  ### 1. Could imagine my practice without PB!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kennet R. | Professional Dancer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

I live Practice Better. It is so good to streamøine my business and help with efficiency - and there are so many opportunities to do just that. Don't think I am ever leaving Practice Better, and the way they continue to update with new features is amazing!

**What do you dislike about Practice Better?**

As a Personal Trainer AND Nutritional Therapist I find it very difficult to run my business 100% from PB. I would love integrations with Abel, True Coach or My PT Hub. Likewise, as a Norwegian, I wish Practice Better would integrate with Scandinavian brands to make this journey easier for my Northern European client base. 

Otherwise there are some other smaller features that I still hope they will add, such as waitlists

**What problems is Practice Better solving and how is that benefiting you?**

Streamlining my business, helping to keep most of my practice happening in one place.

**Official Response from Laura:**

> Hi Kennet, Thank you for leaving a detailed review. It's fantastic to hear that Practice Better has helped improve and streamline your business and that you couldn't imagine your practice without it! We really appreciate your feedback on what could help your business run more efficiently through the platform. Please take a moment to submit any feature requests directly from your portal for our product team to review. We wish you all the best and success in your practice!

- The Team at Practice Better

  ### 2. I am very happy with Practice Better to help me manage my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erica B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about Practice Better?**

I like the ability to auto send specific forms and perform certain automations based on certain actions.

**What do you dislike about Practice Better?**

I would like the ability to graph out measurements or data.

**What problems is Practice Better solving and how is that benefiting you?**

I am able to keep most of my client records in one place. I am able to create programs and have flexible start dates.

**Official Response from Laura:**

> Hi Erica, Thank you for your positive review! We're thrilled to hear that you're finding value in our form automation and other features. We appreciate your feedback on graphing measurements. There is the option to analyze and compare measurements in your client's Measurements & Vitals section which might be what you're looking for. Feel free to reach out to our Customer Support Team for assistance in setting up these reports. We're glad that Practice Better is helping you manage client records and create flexible programs. Your support means a lot to us! All the best, The Team at Practice Better


  ### 3. I love Practice Better. It saves me hours per client, literally.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Practice Better allows me to streamline and automate systems from everything from client intake to programs to billing. It's made running a solo private practice so much easier and more rewarding. I don't have to spend nearly as long charting since my notes are autopopulated from the forms I send clients. Seriously, it's amazing.

**What do you dislike about Practice Better?**

Downsides of Practice Better? The only thing I can think of is that it took longer than I expected to get it set up the way I wanted it. The customer service team helped quickly with any questions I had.

**What problems is Practice Better solving and how is that benefiting you?**

All of my client information and communication is securely inside ONE platform. No need to use lots of different services, it does it all.

**Official Response from Laura:**

> Hi Erin. Thank you for your wonderful feedback! It's so rewarding to hear that Practice Better has made running your solo practice easier and saved you hours per client. We're happy to hear that our Customer Support team helped you along the way with setup. The Practice Better Help Centre and YouTube channel also have a wealth of information for onboarding onto the platform and getting the most out of Practice Better. We wish you all the best with your business. - The Team at Practice Better

  ### 4. Easy to use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laurie D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Practice Better?**

I like the automations, ease of use and customer support.

**What do you dislike about Practice Better?**

I wish there were more comprehensive templates for weight-inclusive, non-diet dietitians and other integrations that would be appropriate for individuals with eating disorders.

**What problems is Practice Better solving and how is that benefiting you?**

HIPAA-compliant telehealth platform, professional & safe EHR and automated reminders to reduce admin time as a business owner.

  ### 5. Great service and great experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2024

**What do you like best about Practice Better?**

Easy to use app to take care of practice needs without needing to have your laptop around.

**What do you dislike about Practice Better?**

No customer service phone line if you need immediate assistance.

**What problems is Practice Better solving and how is that benefiting you?**

Complete client system from EHR to online material.

**Official Response from Laura:**

> Hello David, Thank you for your valuable feedback. We're thrilled to hear that you find our platform and app easy to use and that it meets your business needs. Our Customer Success Team is available at any time to set up a call with you and promptly respond to your tickets. We’re here to deliver an excellent experience and help as efficiently as possible, so please reach out whenever you need! Thanks for being a part of our community. - The Team at Practice Better

  ### 6. Essential business tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Becky B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Practice Better saves me so much time in my nutrition practice and provides a very professional experience for my clients! I love that everything is in one place, and integrations with other platforms makes automations easy.

**What do you dislike about Practice Better?**

Overall I love Practice Better but there are some small features that I wish were a little better.   I wish there were more customization options in the program feature and I wish that there was a way to charge a different price for pay-in-full packages vs monthly pament plans.

**What problems is Practice Better solving and how is that benefiting you?**

Practice Better allows me to communicate with my patients in a HIPAA secure way, and provides an organized way for me to share notes, protocols, and resources with my clients.

**Official Response from Laura:**

> Hi Becky, thank you for leaving this helpful review. We're thrilled that you see Practice Better as an essential business tool and a professional experience for your clients. We agree that having all of your resources in one place is a huge time-saver. We appreciate your feedback as well on program customizations and payment plans. Please submit any feature requests directly from your portal for our product team to review. Thanks for being a valued part of our community! - The Team at Practice Better

  ### 7. EMR for people who deal with nutrition

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Practice Better?**

The quick response of the support team is great. It's a good entry level system to support basic needs.  Linking to zoom and square pos payment is also great.

**What do you dislike about Practice Better?**

Once notes are signed, you can't go back to change things, have to write an addendum. I also wish there was greater robustness with the number accounts that can be linked for a client (e.g. Separate caregivers for 1 client, with separate logins)

**What problems is Practice Better solving and how is that benefiting you?**

Keeping my records safe is very important and the PHIPPA compliance is greatly appreciated.

  ### 8. It has some good points but is getting more difficult to use, takes up time and expensive

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2023

**What do you like best about Practice Better?**

I like the (limited) automation, being able to embed videos into client protocols, note and protocol templates and course creation. However, there is far too much that has to be done manually, such as updates to services ( each one manually one by one) and I cannot automate necessary tasks such as letting an admin assistant know when a client uploads a document so it can be processed ( so they get missed) and each one has to be downloaded one by one which takes too much time. Also cannot automate in enough detail or use Zapier as not enough detail is exposed.

**What do you dislike about Practice Better?**

There is far too much that has to be done manually, such as updates to services ( each one manually one by one) and I cannot automate necessary tasks such as letting an admin assistant know when a client uploads a document so it can be processed ( so they get missed) and cannot automate in enough detail or use Zapier as not enough detail is exposed. 

PB recently incorporated a change where you have to manually set each service to have a default type ( phone, in-person or video) and also select the type of service. It is crazy that a service that is video only defaults to in-person. And I have had to manually change this. 

You also cannot download client uploads in a batch, this has to happen one by one. It has also gotten more expensive and I feel like it is now costing my time and money to admin the portal. It is supposed to make life easier. I think it would be better to use google sheets and slack with Zapier now. I use this daily, It's now hard to use (not easy implementation at all) and The Team plan is outrageously expensive for what I am getting!

**What problems is Practice Better solving and how is that benefiting you?**

Helps me to manage client information and provide courses and plans/protocols

**Official Response from Laura:**

> Hello - Thank you for providing feedback about your Practice Better experience. We are happy you found the automation features for embedding videos into client protocols, notes, and templates helpful. We also appreciate your suggestions that additional automation could make your day-to-day use of Practice Better that much smoother. The Product team has taken note, and your feedback will help us continue with our goal of making health and wellness practices run as efficiently as possible, so the practitioners can focus on their client's health and well-being. We wish you all the best - The Team at Practice Better

  ### 9. Top Notch Software in all respects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica T. | Chief Health Advocate, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Practice Better is a very well thought out software from feature and functionality perspective to end user design, automations, integrations, etc. The self serve help usually solves my questions, and when it doesn't, the support team does. 

They react in a timely way to feature requests and seem to be open and honest about the demand for features and the time horizon to expect changes if and when they know. 

Their webinars and YouTube how-to's are very helpful and demonstrate true use cases.



I spent 25 years in the software business and this is one of the best applications I've used, tested and integrated across all industries.

**What do you dislike about Practice Better?**

I wish there was a more streamlined way to test the end customer's experience from end-to-end. Something like a storyboard would speed up testing and ensure what we've configured truly gives our end customers the quality experience we want.

Live helpdesk available more hours of the day would be a big help. Sometimes, we're in the middle of a project that needs to launch or we're working on it during a specific time on our calendar that we've blocked from paying clients, so it's inconvenient and time consuming to wait for an answer and have to re-start those tasks or block additional non-revenue time for follow ups on tech.

**What problems is Practice Better solving and how is that benefiting you?**

Automations save time.

Programs save time and cost with less integration to third party systems

Clients have easy access to resources, reminders, secure chat

The app is easy to use for practitioners and clients so we can stay connected with each other faster

**Official Response from Laura:**

> Hi Monica. We are truly grateful for your valued feedback and amazing review! It's wonderful to hear that you find the Help Centre resourceful and that the Customer Support team has been so helpful to you. To hear that you believe Practice Better is top-notch software means a lot to us. We appreciate your suggestions and will share these insights with our team. We hope Practice Better can continue to support you as you grow and scale your practice. Many thanks - The Team at Practice Better

  ### 10. Easy integration & better patient outcomes with Practice Better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

I've been a chiropractor for 10 years and a business owner for 2 years. I was using another well-known software for the first 1.5 years into practice, but made the switch to PB about 6 months ago...My only regret is not switching sooner.

As with all EHR softwares, there is always room for improvement. HOWEVER, in 10 years of practice, Practice Better has been the easiest and most user-friendly EHR I've ever used and it didn't take a ton of legwork to transition. The onboarding is very straightforward, there's a great online resource center for DIY help, and the PB Inner Circle Facebook group has been invaluable. Customer support is online-only for now, but they do work very hard to figure out in a timely manner.

What I like the best is how easy it has been for my patients to use. Yes, there are always a few who won't download the app, but I've had much better patient responsiveness and outcomes since switching and I love that. Also, that chat/messaging feature is my absolute favorite.

**What do you dislike about Practice Better?**

I wish the reporting was a little better and integrated within the main dashboard.  I would love the ability to choose certain metrics to display on the dashboard that were important to me/my business so that I didn't have to remember to search for them.

**What problems is Practice Better solving and how is that benefiting you?**

1) Central location for patient data and communication
2) automation of daily tasks/reminders
3) delivery of programs/protocols outside of patient charts

I am a one-person operation currently and it wa crucial for me to minimize my tech stack. Practice Better allows me to stay on task from a provider standpoint as well as administrative!

**Official Response from Laura:**

> Hello! Thank you so much for leaving this helpful review. We're thrilled that you feel that Practice Better has been the easiest and most user-friendly EHR that you've ever used. It's great to hear that you were able to onboard quickly and that our Customer Support team and other online resources have been so supportive and helpful. We appreciate your comments on the reporting feature. Please submit a ticket with any product feedback for our product team to review. We wish you continued growth and success! - The Team at Practice Better

  ### 11. Amazing number of ways to support your clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

I love how many features it has that you can choose to use if you want. From food journal, to food tracking, to billing options and the options to offer courses. They have just about anything you are looking for. I also love that it is easy to get started using it and easy to implement. That helps new folks. And the videos and website support is great. Their customer support has been awesome and very responsive to any questions I have.
They also have several integrations with other products.

**What do you dislike about Practice Better?**

All the features can make it confusing, especially for new user. Just focus on the very basics to begin with, then learn and add the other features as you have time for.

**What problems is Practice Better solving and how is that benefiting you?**

I am able to do just about everything related to managing and tracking my clients and taking billing in Practice Better. I love that you can offer fully fleshed out courses or just send email type courses.

  ### 12. All in one service software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

I tried a couple other platforms brieftly and I loved that Practice Better had an everygreen program option as well as a way to keep by clients info and set up appointments with them all in one platform. It was easy to use, I was able to set up quickly  and it blending well with zoom. I use it daily if not more so I need something that is realible and that has support quickly if I need it.
They have also just bought That Clean Life which is software I have been using for a couple years as well.

**What do you dislike about Practice Better?**

I don't have any complaints right now as I have asked for different features and they are actually now available. The one huge feature they didn't have when I started was able to do module sections, and not they have them.

**What problems is Practice Better solving and how is that benefiting you?**

The modules and programs are now really easy to use. 
I also love that That Clean Life is going to be able to be linked as one.

  ### 13. Practice Better is a saving grace for the health practitioner solopreneur

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Practice Better keeps me organized with my clients in my business.  My favorite part about it is that I can create NOTES on various health topics so that when that topic is discussed in a client session, I can send the information in a minute after our session ends.  Everything is easy to find and search for.  Practice Better also has automated reminders you can set for the client or set for yourself, so that either you or the client gets an email reminder on the date set.  It is so nice to have all the information I've communicated to a client in one, secure place. It keeps clients from texting and emailing me in multiple places that makes it so difficult to get organized.

**What do you dislike about Practice Better?**

I would like to see Practice Better have an area on the client's home page with a freeform box where I can create a comment the client can see when they log in directing them to a membership platform that I run.  Or just simple notes like a quick Happy Birthday with a fun meme.

**What problems is Practice Better solving and how is that benefiting you?**

I wanted a secure way to communicate with my clients and keep all of their files organized in one place.  SOLVED!

**Official Response from Laura:**

> Hello. Thanks so much for taking the time to share your experience about how Practice Better has been a saving grace for you. It's great to know Practice Better has helped you organize your business. Feel free to submit a ticket to our Support Team directly with your desire to see a comment box on the client dashboard. We're always looking for ways to improve so that we can better support you and your clients. We wish you all the best. - The Team at Practice Better 

  ### 14. Practice Better streamlines the scheduling, charting, communicating, and billing process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karin A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

As a Registered Dietitian Nutritionist, one of my favorite aspects of Practice Better is how easy it is for clients to schedule sessions with me. I also love that I can easily create forms for clients to fill out, document our sessions, share helpful handouts electronically, and message clients between sessions. Another favorite feature is that I can easily bill clients or create an insurance claim to submit for insurance reimbursement.

**What do you dislike about Practice Better?**

While I love that I can easily create an insurance claim to submit for reimbursement via Office Ally, it would be even better to submit this claim directly through Practice Better. I would also love it if the protocols and food and activity logs had less of a focus on weight and calories. I practice from a non-diet, weight-inclusive approach and would love to see a non-diet tracker similar to Recovery Record or Nourishly.

**What problems is Practice Better solving and how is that benefiting you?**

allowing clients to schedule sessions on their own
secure place to keep patient notes/charts
secure communication with clients
billing
information gathering (e.g., forms and templates)

**Official Response from Laura:**

> Hi Karin, thanks for leaving your review. It's great that you've found value in so many areas of the platform. We love hearing about your favorite features and how Practice Better has helped you streamline your practice. Thank you for your feedback on insurance claims and your interest in a non-diet food and activity tracker. We'd love to hear more about this so that we can better support you and your clients. Feel free to submit a ticket to our Support Team directly from your portal. We're looking forward to being here to help as you scale your practice. - The Team at Practice Better

  ### 15. Very usable even for estheticians

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2024

**What do you like best about Practice Better?**

I really like the automations - forms being sent, reminders sent out, etc.

**What do you dislike about Practice Better?**

I find the calendar to be a bit lacking.

**What problems is Practice Better solving and how is that benefiting you?**

I had issues with other booking software systems that had too many steps to see forms, the forms were only sent by text so no one filled them out, I couldn't save photos or SOAP notes so PB helps by doing it in one system instead of me needing more apps.

**Official Response from Laura:**

> Hello - Thank you for taking the time to leave Practice Better a review. We're glad to hear that automations like forms and scheduling are making your esthetician practice easier to manage. Here is a video on optimizing your Calendar & Availability that might help you out with your calendar setup.  https://www.youtube.com/watch?v=v2vBqS5yQYM
We wish you all the best - The Team at Practice Better

  ### 16. Sticking with Practice Better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua  W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

We love using Practice Better. It gives us a ton of flexibility, from note creation, to marketing and scheduling. Our patients find the portal very useful. We've used several other systems in the past and this is by far our favorite.

**What do you dislike about Practice Better?**

The document management is slow and difficult to use. If we could, we would go completely without it and find another document storage solution. Since it's integrated, we still use it reluctantly. I hope this is fixed in the future.

**What problems is Practice Better solving and how is that benefiting you?**

Our older systems did not have the level of features that Practice Better has. The biggest benefit is patient engagement and keeping them in the loop with their care. We use programs and protocols to keep patients aware of their treatment progression and responsbilities.

**Official Response from Laura:**

> Hello Joshua, We're so happy that you've been able to improve your patient engagement and communication through Practice Better! Thank you for leaving a thorough review, and for providing feedback on notes. We'd love to hear more about this so that we can better support you and your clients. Feel free to submit a ticket to our Support Team directly from your portal. We look forward to celebrating all of your success! 

- The Team at Practice Better

  ### 17. Best Office Software I Have Used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. LA K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

I am able to set up automations for scheduling and sending out forms prior to each visit.  This saves me a lot of time and helps me confirm appointments.

Schedule availablity for different appointment types is also very easy to set up.

Patient feedback is that they like the automatic reminders and online forms.

**What do you dislike about Practice Better?**

I wish I could send emails to multiple people for office announcements, like when I am closed for the holiday, through a simple emails feature.  It can be done, but it would need to be a "work around" that takes more time than should be needed.

**What problems is Practice Better solving and how is that benefiting you?**

The ease of use and automations help save me time.  HIPAA compliance is a massive benefit.  I don't have to worry about paper record keeping.

  ### 18. Perfect for my practice!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda Y. | Certified Natural Health Professional , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2024

**What do you like best about Practice Better?**

It is easy to navigate. The options are exactly what you would need and easily customizable.

**What do you dislike about Practice Better?**

Sometimes it's hard to find an answer to a question I may have.

**What problems is Practice Better solving and how is that benefiting you?**

Scheduling for my clients. HIPAA compliance, book keeping and not taking. Confidentiality. Easy integration!

**Official Response from Laura:**

> Hi Amanda, It’s so wonderful to hear that Practice Better is helping you organize your practice and solve problems like scheduling and note-taking. We’re sorry to hear that you've sometimes found it challenging to find answers to your questions. We have an extensive Help Center on the website and Scout, our Practice Better virtual assistant. Both of these resources should be of help to you in the future. Don't hesitate to reach out to our Customer Support Team for anything you need. Thanks for taking the time to leave a review. - The Team at Practice Better

  ### 19. Excellent Practice Management System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Practice Better?**

What is most helpful about Practice Better is their tutorials and customer service.  Setting up was so easy...their tutorials cover basically everything you need to know, at a level of detail that is helpful for those of us who are not very tech savvy.

**What do you dislike about Practice Better?**

I haven't found anything as of yet. It has been a very good experience thus far.

**What problems is Practice Better solving and how is that benefiting you?**

Practice Better helps me to stay organized, and to allow my clients to sign up for my services and packages.

  ### 20. Very User Friendly and Great for Client Interactions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Practice Better?**

I like the ease of use.  I use Practice Better daily for cilent interactions.  I'm currently building a group program and have been able to find all my questions answered in the Help section along with the Facebook group.

**What do you dislike about Practice Better?**

Sometimes the technology is frustrating.  Sometimes I will change something which will require another button to be clicked and I did not know that--until it doesn't work.

**What problems is Practice Better solving and how is that benefiting you?**

Invoicing, Group program building, keeping track of payments, keeping each clients information safe.

  ### 21. I could not run my business without it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeni C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about Practice Better?**

I love that the calendar, bookings, messaging and invoicing are integrated in one place.  It is intuitive and easy to use.  I use it every day and it helps me to save time and therefore money in my business.  The helpdesk is responsive and helpful.

**What do you dislike about Practice Better?**

The only thing that I can think of is that the cost is a consideration.  Over a year, it is a significant expense.

**What problems is Practice Better solving and how is that benefiting you?**

Cost of using multiple systems, eliminates private messaging and the need for multiple emails

**Official Response from Laura:**

> Hello Jeni, Thank you for sharing your review. We love to hear that Practice Better has become an essential tool for running your practice. We completely understand the value of having your calendar, bookings, messaging, and invoicing all integrated in one place. Our goal is to offer a reliable platform solution that will ultimately save you time and money. Thanks for being a valued part of our community! - The Team at Practice Better

  ### 22. A very helpful addition to my practice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2023

**What do you like best about Practice Better?**

I have found Practice Better to be a wonderful addition to my Practice and allows communication and a portal for both myself and the client to share and keep information as well as steam line my administration. I would like to be able to access and understand more features which I am sure will benefit myself , the practice and my clients further in the future. I have found Practice Better to be helpful when I have had questions. my admin in one place. Main benefits are:
streamlines my practive
love the automations which help manage my time
more proffesional for my clients 
gives portal access at any time for my clients
i find the messenger service very helpful to communicate and keep all communications in one place

**What do you dislike about Practice Better?**

I have found it a little tricky and overwhelming to get started however practice better have been helpful.
would be really helpful if offered one on one support when first setting up or factors to thinkabout when setting up. This would have been helpful howeveer the online tutorials were helpful but would have been nice to have a direct chat/video service initially to understand the perameters and aims to look for and seek out for your practice when you are a new practitoner

**What problems is Practice Better solving and how is that benefiting you?**

keeping my admin in one place, online and reducing paperwork. Steamlining and making booking more flexible and convienent.

**Official Response from Laura:**

> Hello. We're so happy that you've been able to streamline your practice with Practice Better - hopefully freeing up more time to focus on your clients! Thank you for leaving a thorough review, and sharing your feedback on your onboarding experience. Our Customer Success team provides demo calls to new and existing users if you ever require help with setting up your platform or have any additional questions you would like to discuss. We wish you continued success with your business!

- The Team at Practice Better


  ### 23. Clinic management software that changed my life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dominica A. | Medical Herbalist | Naturopath (ND) | Nutritional Therapist | Author | Educator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Practice Better?**

Simplicity, flexibility, easy integrations, endless possibilities, customer (practitioner support

**What do you dislike about Practice Better?**

It might be difficult to believe, as every tool/software has some downsides, but for me PB is simply perfect

**What problems is Practice Better solving and how is that benefiting you?**

I used Google Docs and Dropbox before to store all my files, it became difficult to manage once my practice took off the ground and I started getting 5 or more clients a week. PB helps me to keep all documentation in once place, and look professional in my communication

**Official Response from Laura:**

> Hello Dominica, Thank you for your review and feedback! We're thrilled to hear that Practice Better has had such a positive impact on your practice. It's great to know that Practice Better has helped you streamline your administrative process while maintaining a professional image. We appreciate your trust in us and look forward to continuing to support you on your journey. Thank you again for choosing Practice Better. - The Team at Practice Better

  ### 24. Easy to use.  Brilliant for making every process more efficient and more professional.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marianne A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Practice Better?**

The ability to store all my client notes in one place

**What do you dislike about Practice Better?**

The supplement register isn't compatable with the UK's Natural Dispensary

**What problems is Practice Better solving and how is that benefiting you?**

Keeping all of my client notes together and helping me make quick to use protocols

  ### 25. One of my favourite EMR platforms for all Wellness practitioners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Renata Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about Practice Better?**

PB has a clean interface, easy UX, quick to learn without tutorials and simple to implement into a medical or wellness practice. It  allows me to connect with my patients and offer quick answers to them and their customer support team is timely with resolving problems

**What do you dislike about Practice Better?**

Perhaps the Schedule/calendar could be better developed, a bit cleaner/easier to read, easier to modify with drag and drop

**What problems is Practice Better solving and how is that benefiting you?**

Allows me to offer secure, realtime care to my patients and integrates messaging, treatments, while allowing me to exapnd my business

**Official Response from Laura:**

> Thank you, Renata, for taking the time to share your feedback and for being a part of our community. We're so happy that you're finding Practice Better easy to use and that it's one of your favorite platforms as a wellness practitioner. We loved your idea of modifying the calendar with drag and drop. If you haven't already, please submit any future feature requests directly from your portal for our product team to review. We wish you continued success in your practice! - The Team at Practice Better 

  ### 26. Customer service has been above & beyond!  I'm thrilled I switched over from Healthie

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karyn F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2024

**What do you like best about Practice Better?**

I feel I'm now using a platform that's easy to use, and is working hard to stay up-to-date/ahead of all the technical advancements, AI etc.

**What do you dislike about Practice Better?**

Honesly, nothing so far!
(not sure why this is coming up as a problem on this Questionnaire!)

**What problems is Practice Better solving and how is that benefiting you?**

PB feels much more streamlined, and the UX is much more intuitive than the one I was using on Healthie.

**Official Response from Laura:**

> Hi Karyn, Thank you so much for your kind words. We're thrilled you're having a great experience with Practice Better and that our customer service has been above and beyond! We appreciate the feedback that you’re finding Practice Better more streamlined and intuitive compared to Healthie. We're constantly working on improving our user experience, and your feedback is valuable to us. Thanks for being a part of our community. All the best - The Team at Practice Better

  ### 27. Versatile and robust

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Practice Better?**

Practice Better is incredibly versatile. I love that we can create various types of notes and forms as well as do billing and scheduling. I especially love the messaging ability, group chat feature, and every evoloving programs for courses. I also love the automations and food journals. If there's an issue or request, customer support is fantastic and very responsive too. I use it everyday!

**What do you dislike about Practice Better?**

Because Practice Better is so versatile, there are a lot of features that can be adjusted, which sometimes can be difficult to manage. It's not always immediately intuitive and there's a steep learning curve when starting with it.

**What problems is Practice Better solving and how is that benefiting you?**

It allows us to provide care for insurance based clients and cash based clients as well as courses, giving us the flexibility to scale.

**Official Response from Laura:**

> Hello - Thank you for sharing all of the ways that Practice Better has helped you run your business. We love to hear that you've found such value in connecting directly with our Customer Support Team. Our team is always here to help, and if you need assistance with setting up your platform, please reach out to set up a guided Zoom demo. All the best with your practice and thanks for being a valued part of our community. - The Team at Practice Better

  ### 28. I wouldn’t be able to run my business without it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about Practice Better?**

Seamless processes, time saving, reliable and user friendly

**What do you dislike about Practice Better?**

Not much to complain about.. it would be great to have more styling options on courses and programs

**What problems is Practice Better solving and how is that benefiting you?**

Time! And collecting payments automatically

**Official Response from Laura:**

> Hi Karen, Thank you for taking the time to share your feedback and for being a part of our community. We're so happy that Practice Better has been such a game-changer for your practice. We wish you continued success! All the best - The Team at Practice Better

  ### 29. Practice Better has made starting my private practice so much easier than I thought!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bethany C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

I love that it is a one stop shop where I can have courses, 1:1 coaching and even my discovery calls. Clients are able to make payments within the platform and I can use templates and automation to make things seamless in the process.

**What do you dislike about Practice Better?**

Honestly there has not been anything I have thought of that practice better has not thought of. It's more about understanding what practice better can all do for me!

**What problems is Practice Better solving and how is that benefiting you?**

Practice better allows me to have everything in one hub and keep all communication with clients in the platform which is helpful in creating boundaries with clients.

  ### 30. Made my life so much easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

The Practice Better software is extremely easy to use, and because it frees up so much time, you can grow your business and increase your revenues. The customer support is first class with updated webinars to help you navigate the site and grow your business.

**What do you dislike about Practice Better?**

It's hard to report negatively about Practice Better. As a UK user I still haven't integrated my labwork with my registered clients.

**What problems is Practice Better solving and how is that benefiting you?**

Keeping on top of my clents needs and offering each and every one a first class service.

  ### 31. I don’t know how I would run my practice without it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jazmine C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

I love using PB to keep all my clients data organized and secure. I can easily create protocols, write notes, review client forms & more. I also enjoy using it to create programs and all my services!

**What do you dislike about Practice Better?**

The least helpful is the payment process. It's a little confusing on where to create payment plans and it won't automatically charge clients on the payment plan even if it's set to do so.

**What problems is Practice Better solving and how is that benefiting you?**

It is solving the problem with where to store all clients data and how to keep it organized electronically. I also use it to schedule meetings.

  ### 32. Great All In One Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Practice Better?**

Practice Better is a great EMR software that does so much more than just noting.  It automates a ton of the busy work of running a practice and also allows you to do group programs. It's very easy to use and also easy for clients to use.

**What do you dislike about Practice Better?**

I wish that Practice Better could automatically add sessions to a clients account.  For instance, I have clients that pay monthly for a certain amount of sessions.  Each month -- I have to manually go in and add them, it would be great if this automatically happened.

**What problems is Practice Better solving and how is that benefiting you?**

HIPAA protected space for me to keep track of my clients, to have sessions, and to do all of my billing.  I use it both for nutrition clients and my personal training clients as well.

**Official Response from Laura:**

> Thank you, Samantha, for taking the time to share your feedback and for being a part of our community. We're so happy that Practice Better helps save you time each day to focus on your clients. We loved hearing your idea about automatically adding sessions to a client's account! If you haven't already, please submit any future feature requests directly from your portal for our product team to review. We wish you continued success in your practice!  

- The Team at Practice Better

  ### 33. Functional Medicine Platform for new practice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Practice Better?**

Practice Better has been easy to utilize compared to other EMRs that i am familiary with for practices.

**What do you dislike about Practice Better?**

The sharing of permissions from team members has been a bit of a pain by having to do one by one.

**What problems is Practice Better solving and how is that benefiting you?**

This is an easy platform that we were looking for v. competitors

**Official Response from Laura:**

> Hello, Thank you for your review. We're glad to hear that you find Practice Better easy to use compared to other EHRs. We appreciate your feedback on team permissions and will pass this along to our product team. We're pleased to be the simple platform you were searching for and are grateful you're part of our community. All the best. - The Team at Practice Better


  ### 34. The best EMR software out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dipa C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Practice Better?**

Practice Better is a fantastic software as it helps manage our patient flow.  We love that we can message our clients within the platform, create programs in the platform, customize our schedule and availability, track client progress with food and lifestyle journals, and so much more! It truly is game-changing software if you're an alternative health practitioner or coach.

**What do you dislike about Practice Better?**

One thing feature that I wish Practice Better would have would be the ability for it to integrate with Oura ring as that is a tool we commonly recommend to our clients, and it would be helpful to have the data integrated in one spot.

**What problems is Practice Better solving and how is that benefiting you?**

Scheduling and customized availability
Hippa compliance
Program development
Client messaging 
Increasing productivity and work flow 
Optimizing client flow and management

**Official Response from Laura:**

> Hi Dipa. We know how important it is to find the right software for both you AND your clients. We're so happy you discovered that with Practice Better! 

Thanks again for being a member of our community. We wish you continued growth and success!

- The Team at Practice Better


  ### 35. Practice Better is my virtual assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

I love the scheduling feature and how seamlessly it integrates with my website. I love the journals and how user friendly they are for clients. They also add credibility to my practice. I love how it keeps my clients information organized and accessible. It is easy to create services and packages. It handles my invoicing and payment plans. It makes my onboarding easy and professional looking.  I am on Practice Better every day and depend on it!

**What do you dislike about Practice Better?**

I wish it didn''t cost so much to unlock the brandable option. I would love to customize but coulnd't justify that expense yet.

**What problems is Practice Better solving and how is that benefiting you?**

Onboarding clients and keeping their information and communications organized and professional looking.

  ### 36. PB has been a gamer changer for my practice.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Very user friendly for both provider and client. I like the integrations with Fullscript, making it so easy to send protocols. HIPAA compliance is very imporant, so I like that messaging is included. Many clients love using the app for journal entries and communication.

**What do you dislike about Practice Better?**

Can't think of any issues at this moment.

**What problems is Practice Better solving and how is that benefiting you?**

Scheduling, communicating with patients, faxing to and from providers, sending invoices and receiving payment. It's everything my practice needs roled in one.

**Official Response from Laura:**

> Hi Robin, We're glad you're happy with Practice Better and that it's been helpful for your business. It's great to hear that the platform has been a game-changer for your practice and that it's also user-friendly for your clients. Thanks for taking the time to leave us a review. It means a lot to us. - The Team at Practice Better

  ### 37. Lots of features for a remote practice

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cindy A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Scheduler, merchant services, and programs. I really appreciate the ability to have just about everything in one place

**What do you dislike about Practice Better?**

Would like the ability to integrate other dispensaries such as Doctors supplement store, welldium. 
It would be great to have the ability to track metrics and markers...sort of like heads up health is doing.

**What problems is Practice Better solving and how is that benefiting you?**

I would like to run group programs and not use social media platforms. Something simple to run a small group program.

**Official Response from Laura:**

> Hi Cindy, Thanks for taking the time to leave your review. It really means a lot to us. It's great to hear that Practice Better is helping you run your practice. We wish you continued success! - The Team at Practice Better

  ### 38. Practice Better is a versatile platform to enhance client service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christine S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

I like that Practice Better has many built in features and integrations. I can order lab work, supplements, create tasks and automations. As I grow my practice, I can add groups and programs.

**What do you dislike about Practice Better?**

I think one downside as a prescriber is that I cannot prescribe medications through Practice Better. Especially as states move towards e-prescribing more, this could become problematic.

**What problems is Practice Better solving and how is that benefiting you?**

Practice Better helps my clients see and and follow the plan we create together. It's easy for my clients to use to connect with me.

  ### 39. Great program but a few features missing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mayra S. | NTP, Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

I love the ability of having everything in one place. Practice better payments and that clean life are great ideas moving forward

**What do you dislike about Practice Better?**

I don't like the payments feature- I would want to have the ability to charge a bit more for those with payment plans because of the extra fees it implies. I also would like the ability to write full emails to clients vs chat messages.

**What problems is Practice Better solving and how is that benefiting you?**

The payment terminal issue was a great win. I'm still waiting to see if it will arrive.

  ### 40. A well designed program for clinical success.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jason W. | Health Coach, Energy Healing & Bodywork Practitioner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Practice Better allows me to manage the majority of my client interaction paperwork, online program fulfilment, and scheduling all in one clean and easy to use site.

**What do you dislike about Practice Better?**

The migration from my older scheduling tool required alot of manual recreation of settings and services.

**What problems is Practice Better solving and how is that benefiting you?**

Practice Better allowed me to reduce the number of applications I was using to support my clients and allowed me to consolidate multiple office schedules into one.

**Official Response from Laura:**

> Hi Jason, Thank you very much for your review. We love to hear that you're finding Practice Better easy to use and that you've been able to reduce the number of applications you use to run your practice. We wish you all the best. - The Team at Practice Better

  ### 41. Practice Better is very comprehensive and perfect for dietitians

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

How much it encompasses on one platform: video appointments, fax capabilities, food journal monitoring, notes, billing, chat feature with clients, it truly has it all.

**What do you dislike about Practice Better?**

There is a learning curve for the food journal, and many clients say it's harder to navigate compared to something like My Fitness Pal.

**What problems is Practice Better solving and how is that benefiting you?**

Having everything in one which helps me not to have to have a million different accounts for everything.

**Official Response from Laura:**

> Hi Caroline. We're glad you're happy with Practice Better and that it's been helpful for your business. Thank you for sharing the feedback about navigation compared to My Fitness Pal. If you happen to have any further feedback from your clients, please take a moment to share it with our Customer Success Team. We're always looking for ways we can improve the platform for you. Thanks for being a part of our community. - The Team at Practice Better

  ### 42. Great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2023

**What do you like best about Practice Better?**

I love the scheduling ability of practice better for my clients. It's so easy to schedule clients and schedule repeat sessions. I can share notes that are linked to specific sessions as well. I like the ability to create programs for my clients with my particular guidelines. The food tracking app is great for my clients, and I can look at everything they record.

**What do you dislike about Practice Better?**

I use practice better to provide session notes to my clients that they can access easily. You can create note templates, but I wish I could copy notes that repeat quickly from one client to another.

**What problems is Practice Better solving and how is that benefiting you?**

They recently allowed for syncing with Apple Watch, which is huge! Most of my clients use apple fitness, so this has helped incredibly. I would love for it to sync to more programs that track fitness and nutrition so my clients do not have to re-enter information in a separate app.

**Official Response from Laura:**

> Hi, thanks for leaving your valuable feedback! 

It's great that you've found value in our Apple Health integration. We also sync with Fitbit and Cronometer to help track your client's fitness and nutrition.

We're also pleased to hear that note templates have been helpful in your practice. You can easily duplicate notes by going to your client's Notes History page and then selecting the Duplicate option.

Best of luck as you grow and scale your practice!

- The Team at Practice Better

  ### 43. Better practitioner + client experience with Practice Better!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Practice Better?**

It streamlines so much of my work, and creates a great experience for the client as well.

**What do you dislike about Practice Better?**

Some slight technical things, it's a lot to learn upfront!

**What problems is Practice Better solving and how is that benefiting you?**

Writing protocols and keeping all my client info organized!

  ### 44. A lot of features - easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle P. | CEO/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Practice Better?**

Practice Better is a tremendous software EHR for a single-user practice.  You can do so many things with it, some I haven't even figured out yet.  It is so much more than just an EHR.  You can build services, packages and programs.  Alleviating the need for other software systems.  Their customer support and private Facebook group are a wealth of knowledge and solutions to questions you may have.

**What do you dislike about Practice Better?**

Nothing to date.  I have truly enjoyed every aspect of Practice Better so far!

**What problems is Practice Better solving and how is that benefiting you?**

It is a HIPAA-compliant software that allows me to store my clients' information safely.  It has also allowed me to set up several automations that enhance the purchaser's experience.

  ### 45. Get Practice Better For Your Wellness Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marshelle Harris, M. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

I love that Practice Better is made for coaches and health professionals. It makes starting your business a lot easier. It has lots of plug and play forms. It has continuous growth, lots of education, and adds value each month. You can even get started for free.

**What do you dislike about Practice Better?**

The cost is a little pricey for newbies.

**What problems is Practice Better solving and how is that benefiting you?**

It is a secure place to house all of my clients information and to house all programs in one place.

**Official Response from Laura:**

> Hi Marshelle, Thanks for taking the time to leave your review and for being a valuable member of our community. It's amazing to hear that Practice Better has made starting your business easier and that you find value each month in our educational content. Best of luck running your programs, and we wish you continued success with your practice!

- The Team at Practice Better

  ### 46. Practice Better has it all

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abbie B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

Integrations, scheduling, payments, protocols, notes, messaging..... Everything is super seamless and clients love the app which acts like text messaging! No more trying to keep track of things in emails. Highly recommend for any practitioner.

**What do you dislike about Practice Better?**

I really dont have anything bad to say. Nothing I dont like!

**What problems is Practice Better solving and how is that benefiting you?**

All in one tech. I can keep everything in one place and dont have to switch around. I'm more productive and spend less time filtering through emails.

**Official Response from Laura:**

> Hi Abbie, Thank you so much for leaving us a review! We're thrilled that your experience has been seamless, and we love to hear that your clients are finding value in the Practice Better app. We look forward to watching you grow your practice!

- The Team at Practice Better


  ### 47. Always saves me and my clients time. User friendly interface.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saba A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Forms, Messaging, Links to other platforms, Uploading documents, faxing etc . Customer support is quick and solves my concerns in a reasonale time frame. Easy to use and implement in my practice

**What do you dislike about Practice Better?**

Not integrated to Google Meets. As I use that for my video chat platform

**What problems is Practice Better solving and how is that benefiting you?**

Helps in keeping my stuff organized and all HIPAA compliant documents in one place.

**Official Response from Laura:**

> Hi Saba, Thank you for leaving Practice Better a review. It's wonderful to hear that you've had a great experience with Customer Success, and they were able to solve your concerns quickly. We appreciate your suggestion for a Google Meets integration. Please submit any future feature requests directly from your portal for our product team to review. We wish you and your clients continued growth and success! - The Team at Practice Better

  ### 48. Excellent features and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Practice Better?**

Wide variety of features I can use for my clients and to design programs, forms, and other back end efficiencies. Other than an email service, I haven't needed any other software for my nutrition business since I started using PB.

**What do you dislike about Practice Better?**

Not dislike per se, but PB is complex! It does take time to learn how to use all the features, and you probably won't need them all. There are plenty of tutorials and a help desk.

**What problems is Practice Better solving and how is that benefiting you?**

Place to house client forms, labs, notes, and messages
Place to create evergreen and fixed date programs that run automatically
Place to message clients in groups and easily add/remove people from groups
Keeps my schedule organized and allows me to easily adjust it
The option for an admin role allows people to help me run my business without seeing everything on the back end

  ### 49. The platform is very intuitive and aesthically pleasing for clients.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Practice Better?**

The platform is intuitive and quick to learn. I love the snippets and supplement forms. I like the user experience.

**What do you dislike about Practice Better?**

I'd like to be able to control the order that forms are sent to clients, as in workflows. Some forms are going to clients without me requesting them.

**What problems is Practice Better solving and how is that benefiting you?**

It makes interacting with clients more efficient. I like that I can build teaching modules for clients and groups.

**Official Response from Laura:**

> Hi Julie. It's great to know that Practice Better helps make interacting with your clients more efficient. Thank you for sharing your feedback - we're so happy that you found the platform quick to learn. Feel free to submit a ticket to our Customer Support Team directly from your portal to request assistance with setting up forms. Our team is always here to help. Thanks for being a part of our community!

- The Team at Practice Better

  ### 50. Practice simplified

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Practice Better?**

Ease of use to access all the information I need to create HIPAA compliant records for my clients.  I use many of the features on a daily basis and have been able to simplify my business into one streamlined account.

**What do you dislike about Practice Better?**

I wish I could open multiple notes at once without have to open new PB windows.  Customer support with a live person is not simple to access

**What problems is Practice Better solving and how is that benefiting you?**

Secure platform for creating, storing and sharing client medical notes and labs with clients and additional practitioners as appropriate in HIPAA compliance

**Official Response from Laura:**

> Hello. It's fantastic to hear that Practice Better has helped you simplify and streamline your business and that you find it easy to use. We love hearing about your success. 
Our Support Team strives to provide you with the best possible service and help you as efficiently as possible. You can contact our Support Team directly through your practitioner portal to set up a support call over Zoom. Thanks for taking the time to write this review. It means a lot to us! - The Team at Practice Better


## Practice Better Discussions
  - [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment
  - [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment
  - [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment

- [View Practice Better pricing details and edition comparison](https://www.g2.com/products/practice-better/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-20+18%3A36%3A24+-0500&secure%5Bsession_id%5D=2e1df81e-bab0-4c8c-b7f3-b6715eced001&secure%5Btoken%5D=3d23bb3d038e3f62124c2eb2891d9f1e289d8f33acffb96990454d736efca78a&format=llm_user)
## Practice Better Integrations
  - [Claimd](https://www.g2.com/products/claimd/reviews)
  - [Fullscript](https://www.g2.com/products/fullscript/reviews)
  - [Service Center by Office Ally](https://www.g2.com/products/service-center-by-office-ally/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [That Clean Life](https://www.g2.com/products/that-clean-life/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Practice Better Features
**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- IPC Systems Integration

**Added Efficiencies**
- Compliance
- Integration with Billing Software
- Patient Information Management

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Generative AI**
- AI Text Summarization

**Agentic AI - EHR**
- Autonomous Task Execution

## Top Practice Better Alternatives
  - [Healthie](https://www.g2.com/products/healthie/reviews) - 3.9/5.0 (21 reviews)
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews)
  - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (126 reviews)

