Practice Better runs my entire business! I've used quite a few different software programs over the years to run my nutrition and health coaching business. I have tried names you would probably recognize including Mindbody and Vagaro among others however I found they just weren't the right fit or were lacking features.
I've been using Practice Better for over 5 years and have watched them, grow, improve, and expand. I've used every pricing tier or plan offered. I'm currently using the Plus plan.
I use it for hosting my group programs, sending coaching materials, sending protocols and recommendations, coaching and communicating with my clients individually and through group chat and email, scheduling client appointments and group coaching calls, and also billing and invoicing clients.
It allows my business to run smoothly and makes me look professional. I also appreciate that it integrates with many third-party devices that I use regularly like Fullscript, Zoom, Google Calendar, and Square just to name a few.
I like the fact that you can create custom forms and tasks that reoccur. I use these forms to help my clients build and form new habits.
I also like the fact they are always looking to improve their services, have regular training on their software as well as provide business coaching and tips to allow the user to run their business better as well as improve professionally. Their customer service is pretty great too!
I genuinely appreciate this service and have recommended it to many friends, clients, and colleagues which is why I'm taking my time to write this review. Review collected by and hosted on G2.com.
There was a time when I was considering leaving Practice Better because they had a rather awkward program hosting platform. When I tried to use it, I found my clients were confused and didn't have a good experience.
They have since fixed that and have made a few more adjustments to the software in general that allow my clients to have a better user experience.
I like when things are really intuitive not only for me to use but especially for my clients. If anything I would like to see some more developments in this area.
I also wish they had messaging templates for communicating with clients because a lot of the time especially in the onboarding process messages are quite repetitive.
Otherwise I'm quite happy with the software. Review collected by and hosted on G2.com.
Hi Chris, thank you so much for taking the time to write this detailed review. We're thrilled to hear that Practice Better has been able to support your business over the past 5 years. It's so wonderful to hear about the many ways our platform has been of value to you, from running group programs and client messaging to sending protocols and recommendations. We appreciate your feedback on messaging templates. Please take a moment to submit your ideas and feature requests directly from your portal. Doing so helps our amazing product team keep track of (and review) all the great suggestions. Thank you once again for your kind words and feedback. Your recommendation to friends, clients, and colleagues means the world to us. - The Team at Practice Better
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