--- title: Practice Better Reviews meta_title: 'Practice Better Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 298 reviews by the users' company size, role or industry to find out how Practice Better works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 298 scale: '5' date_modified: '2026-07-17' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Practice Better Reviews **Vendor:** Green Patch Inc **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 298 ## About Practice Better Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry. ## Practice Better Pros & Cons **What users like:** - Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly. (74 reviews) - Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks. (57 reviews) - Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time. (42 reviews) - Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks. (34 reviews) - Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively. (31 reviews) - Scheduling (31 reviews) - Automation (30 reviews) - Time-saving (27 reviews) - Setup Ease (26 reviews) - Customization (24 reviews) **What users dislike:** - Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists. (37 reviews) - Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists. (26 reviews) - Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency. (17 reviews) - Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks. (16 reviews) - Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses. (13 reviews) - Users find **limited integration** with other tools frustrating, affecting overall usability and feature accessibility in Practice Better. (12 reviews) - Limited Access (11 reviews) - Form Issues (10 reviews) - Access Limitations (9 reviews) - Billing Issues (9 reviews) ## Practice Better Reviews ### 1. Better than Healthie for RDNs and nutrition professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Practice Better?** I love the ability to sync multiple calendars and that it pushes and pulls information. Love the voice note feature from clients and that everything is in one spot. I enjoy the integration with square and ease of scheduling appointments/ linking with zoom. I love their interaction on their private facebook group as well. I use PB daily and it wins out over the Healthie platform which I use for another job. Healthie doesnt have half the features of Practice Better. Want a simple, all in one with great suppport? Choose PB! **What do you dislike about Practice Better?** I'd like the ability to make a website, landing pages and have more tutorials on how to create programs. It would be nice to have a community chat area similar to "Circle" as well. **What problems is Practice Better solving and how is that benefiting you?** Having clients one spot, billing, forms, contracts and programs. **Official Response from Jake Sotir:** > Hi - thanks so much for taking the time to leave this review. We're so happy to hear that Practice Better has become your system of choice. Love your last line there: "Want a simple, all in one with great support? Choose PB!" We couldn't have said it better ourselves! All the best, Jake @ Practice Better ### 2. Practice Better has been extremely helpful for my practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Practice Better?** Practice Better has been a game changer for my practice! The use of automations has helped me streamline my practice and help several clients all at once. I would definitely recommend to other practitioners. Customer support has also been helpful. Whenever I require assistance I just submit a ticket and I get an answer to my questions within 24 hours. I am using practice better regularly in my practice, it is straightforward to use and it is easy to navigate. Integrating zoom and my google calendar is also very helpful. Implementing some of the recommended intake forms that they give you the choice of for your clients is also extremely beneficial. **What do you dislike about Practice Better?** I have not experienced any significant downsides from using Practice Better. **What problems is Practice Better solving and how is that benefiting you?** Organizing all my forms for my clients and staying organized. **Official Response from Jake Sotir:** > Hi - thanks so much for taking the time to leave this review. We're so happy to hear that PB has been such a game-changer for your practice. And thank you for the shoutout about our support team! We agree, they're pretty great :) Thank you for being a Practice Better customer! All the best, Jake @ Practice Better ### 3. Great streamlined product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Practice Better?** Love all of the automations and workflow opportunities. Frees up so much time and helps to stay on top of things. I love how it integrates with so many things and that I can find all I need in one place. **What do you dislike about Practice Better?** There are so many features it can be a little overwhelming at first. **What problems is Practice Better solving and how is that benefiting you?** ease of booking and collecting info from patients. Allowing me to provide a nice streamlined product **Official Response from Jake Sotir:** > Hi - thanks so much for leaving this review. Love to hear that Practice Better is helping free up so much of your time! Completely hear you on the amount of features being overwhelming at first. If you ever need any support, we're always here to help. Either send us an email at help@practicebetter, or click the little (?) icon in the top of your Practice Better app. All the best, Jake @ Practice Better ### 4. Great Platform for Healthcare Practitioners **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Practice Better?** The software contains the vital components needed to run a virtual health practice with many options to fit someone's needs depending on where they are at with their practice. I also like the number of integrations available which can enhance patient tracking/progress. **What do you dislike about Practice Better?** The software could have better AI functionality compared to other platforms I've seen but that is probably something coming down the pipe from your team. **What problems is Practice Better solving and how is that benefiting you?** Providing HIPAA compliant software and tools to assist in patient care. ### 5. Saving me thousands of dollars by not needing a administrative assistant in our clinic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Practice Better?** After 11 years of being a part of a private practice, where we had two different employees, handling billing, filing, and ordering labs, Practice Better has allowed me to lunch into a business of my own without the need for an administrative support person. It makes things easier for me as a Practitioner to manage without the extra work load I always feared. **What do you dislike about Practice Better?** It took me some time to learn how to change the fees for my service and integrate things onto our website but, now that it's done, it's very streamlined. **What problems is Practice Better solving and how is that benefiting you?** We no longer need a personal administrative assistant. It is streamlining our billing and helping us save money by not waiting for outstanding balances to get paid. **Official Response from Laura:** > Hello. Thank you for taking the time to leave a review. We know how important it is to find the right practice management software for both you and your patients. We're so happy you discovered that with Practice Better and have been able to streamline your administrative work and save money. Thanks again for being a member of our community. We wish you continued growth and success! - The Team at Practice Better ### 6. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany E. | Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Practice Better?** Practice Better is user-friendly with lots of resources to help along the way, and plenty of features and integrations **What do you dislike about Practice Better?** So far, so good, no problems with Practice Better! **What problems is Practice Better solving and how is that benefiting you?** I am able to connect with clients ### 7. Incredible app for your private Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Dietitian and founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2024 **What do you like best about Practice Better?** Automations and templates have been great for scaling procedures. **What do you dislike about Practice Better?** I’ll keep regarding the possibility to record sessions. **What problems is Practice Better solving and how is that benefiting you?** Provide me a video conference plataform for my sessions with clients and a lifestyle journal where I can follow up with my clients to provide them with recomendations and suggestions. **Official Response from Laura:** > Hi Jessica, Thank you for your feedback and for taking the time to share your experience with Practice Better. We're glad to hear that you love the features that Practice Better offers, like telehealth, chat, journals, and scheduling. We appreciate your feedback and interest in recording sessions. We understand that this would be a valuable addition, and we'll take this into consideration for future updates and improvements to the platform. We wish you all the best - The Team at Practice Better ### 8. Makes charting and communication with clients easy peasy **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie L. | Dietitian Clinical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Practice Better?** User friendly, easy to learn. Provides easy charting techniques. Also love that I can communicate with clients in a secured setting and access to my google calendar, clean life and fullscript **What do you dislike about Practice Better?** I cant think of any..................................... **What problems is Practice Better solving and how is that benefiting you?** Makes charting easy including charting techinques, ability to duplicate notes, integrate documents, protocols and billing and coding. Great way to communicate with clients, create protocols and utilize resources like fullscript and cleanlife meal planning **Official Response from Jake Sotir:** > Hi Stephanie - thank you so much for this amazing review. We're so happy to hear you're finding the platform so user-friendly, and that you're getting such great use out of our charting and communication features. Thanks for being a Practice Better customer! All the best, Jake @ Practice Better ### 9. Easy to use, saves me time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Practice Better?** Online booking and payment Chat is handy AI for charting **What do you dislike about Practice Better?** Can’t fill in forms or PDF directly in the EMR. Can’t prescribe directly in EMR( e-prescribing not available in Canada yet). **What problems is Practice Better solving and how is that benefiting you?** Online booking and payments. I don’t chase after payments because it’s done at the time of booking. The online booking is also very handy ### 10. Took my practice to the next level! **Rating:** 5.0/5.0 stars **Reviewed by:** Kylie W. | Clinical Nutritionist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Practice Better?** Professional and integrated with That Clean Life **What do you dislike about Practice Better?** Better pricing when using that clean life also, the ability to integrate a practice 'store' for supplements etc. **What problems is Practice Better solving and how is that benefiting you?** I can do invoicing, appointments, protocols, telehealth, nutrition plans all in one **Official Response from Laura:** > Hi Kylie, Thanks for taking the time to leave a review. We love to hear that Practice Better took your practice to the next level! We appreciate your feedback on pricing. In terms of our various plans, we offer four subscriptions with varying prices so that we can flexibly support you with tools and resources as your business grows. We wish you all the best with your growing practice. The Team at Practice Better ### 11. Makes running my business SO much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Fran D. | Functional Nutritionist & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Practice Better?** I love that Practice Better has pretty much everything I need to run my nutrition business. The design and usability is great, plus they're always very responsive and make changes quickly if and when any issues do pop up. The whole platform is great - from scheduling, running calls, sending out protocols, client messaging and the convenience of an app for myself and clients. **What do you dislike about Practice Better?** Not much. As I run online programs and a membership, Practice Better is limited in this area and doesn't have the features I need so I use a separate platform for this. **What problems is Practice Better solving and how is that benefiting you?** Scheduling, payment, running calls, note taking, protocols, messaging clients and the simplicity of having everything in one place ### 12. My review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Practice Better?** Its got it all in one place! I get good feedback and it's very easy to use **What do you dislike about Practice Better?** The nutrition journal doesn't allow for multiple nutrients to be reviewed at the same time and doesn't include the RDA ranges so it's really difficult to know if they're eating enough because it's difficult to memorize all of those. It's also difficult to calculate BMR as I need to use another website and then copy into the journal. I rely more on Cronometer, which is just an extra expense, it would be really nice if practice better could have all of that in the same place place. It's also annoying when the notifications for a client rescheduling shows the new date as the original date... It says CLIENT is requesting to reschedule (NEW DATE)... it should be CLIENT is requesting to reschedule (ORIGINAL DATE) **What problems is Practice Better solving and how is that benefiting you?** I couldnt run a practice without it **Official Response from Jake Sotir:** > Hi - thanks so much for leaving this review! We're so glad to hear Practice Better is solving so many problems for you. I've passed this product feedback along to our team. Keep thriving! ### 13. Comprehensive platform with great features. **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Practice Better?** Practice better is easy to use and very user friendly. It has most of the features I need without too much fluff, extras or complexity. The ability to create notes, prototola, schedule appointments, have clients fill forms, and secure communication satisfies most of my needs. **What do you dislike about Practice Better?** Although it integrates with lab companies, the labs are imported as PDFs and I am not able to trend. I wish there were more pricing options. I don't need all the features of the plus plan but I need more clients than the basic. Would be a lot better for my budget and usability. **What problems is Practice Better solving and how is that benefiting you?** All in one platform growing with demand of industry. Simple to use. **Official Response from Jake Sotir:** > Hi Morgan - thanks so much for this amazing review. Love to hear how user-friendly and valuable you're finding Practice Better! I'll pass your feedback along to our internal team as well. Some of the things you mentioned are very top-of-mind for us at the moment. Hope you and your practice continue to thrive! In health, Jake @ Practice Better ### 14. Love and highly recommend Practice Better! **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Chloe B. | Founder, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Practice Better?** I've been using Practice Better for about 5 years and I love the client/patient experience that I'm able to deliver because of their software. My clients/patients appreciate having an app where everything is in one place-- booking, signing documents, completing forms, billing, online courses, chat, and even journals! As a practitioner, it's very easy to use and their customer service is helpful too. I've already recommended PB to my colleagues and they've also expressed their satisfaction. Grateful to have found Practice Better! **What do you dislike about Practice Better?** I actually don't think that there's anything I dislike! :) **What problems is Practice Better solving and how is that benefiting you?** Everything is in one place! Even online courses. **Official Response from Jake Sotir:** > Hi Dr. Banales, Thank you so much for this awesome review, and we're so happy to have had you as a customer these past 5 years! It makes us so happy to hear that Practice Better has been a real game-changer for your ability to provide an amazing client/patient experience. Our goal has always been to provide a platform that delights your clients as much as it delights you, and it's so great to hear you've found that to be the case. We're grateful we found each other as well! In health, Jake @ Practice Better ### 15. Practice Better has completed revolutionized my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Ishbel C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Practice Better?** I love that Practice Better allows me to streamline every point of contact with my clients from integrations with meal planners, automated programs and goal tracking to the nitty gritty of invoices, protocols and scheduling. Practice Better saves me and my team an incalcuable about of time and money every week. Any time we have questions, their customer service team is incredibly helpful. I don't know where we'd be without it! **What do you dislike about Practice Better?** I'd love for invoices to be duplicated so that I can use them again for other clients. **What problems is Practice Better solving and how is that benefiting you?** Scheduling: streamlines automated reminders & zoom links Invoicing: integrates w/ Stripe for ease of bookkeeping Client Care: automated programs, notes, protocols, integration with Fullscript, HIPAA compliant chat Automations: I can create a note, for example, that can be duplicated and reused for other clients. Saves me so much time! **Official Response from Jake Sotir:** > Hi Ishbel, Thanks so much for this awesome review. It's so great to hear about how Practice Better has helped you streamline your client interactions, specifically via our integrations, programs, invoicing, protocols, and scheduling. It sounds like you're using just about every feature there is! Thank you for the kind words about our customer service team. I'll always jump at the opportunity to talk about how great they are, and I'm so glad you agree! All the best, Jake @ Practice Better ### 16. The Best EMR in the Wellness Space **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Practice Better?** Practice Better is an all-in-one portal that takes care of all my client, marketing, and transaction needs. **What do you dislike about Practice Better?** I would like a few more aesthetic editing features in areas like the group chat and module creation area, but these are not deal breakers. **What problems is Practice Better solving and how is that benefiting you?** It addresses privacy concerns, the problem of needing multiple platforms for clients to log into, it allows interaction in multiple ways with clients, and it allows me to create and share educational materials with ease. ### 17. Great System for All Types of Health Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Practice Better?** I love the capability to have everything in one place. I don't use any other system outside of Practice Better when working with my patients. I have been using Practice Better for 7 years now and it was life changing for my practice 7 years ago and continues to hold up grow as technology grows. **What do you dislike about Practice Better?** I still very much dislike that there is no way for the practitioner to change or edit a patients food journal for them. This has been requested by myself and many others for many years and they still will not add this capability. It is literally the only downside to the system. **What problems is Practice Better solving and how is that benefiting you?** It is allowing me to be able to communicate with my patients in one conscise space. I am able to accomplish everything I need in my practice in one place ### 18. Everything in one place! **Rating:** 5.0/5.0 stars **Reviewed by:** katie D. | Health & Wellness Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Practice Better?** I cannot say enough about Practice Better and it's ease of use, features, and customization. Using PB in my private coaching practice, brings me comfort knowing that I can focus on my work and that the back end details and customer experience are taking care of. It's all in one place and that helps to streamline my day and touchpoints with all of my clients. **What do you dislike about Practice Better?** I wish you had a coach or onboarding specialist to walk you through getting everything set up appropriately based on your business model. **What problems is Practice Better solving and how is that benefiting you?** Automation, financial records, payment, client records, messaging, telehealth, protocols, etc. ### 19. Practice Better has helped streamline my private practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer T. | Nutritionist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Practice Better?** I like most of its features but especially those related to scheduling, communication and paperwork. The web portal and app both work well together. **What do you dislike about Practice Better?** I'm not the biggest fan of the journal. It is a little clunky and sometimes clients dont tolerate using it well and will request to use an alternative. I also don't like the the weigh in graph has intervals of 50 pounds. This greatly takes away from the usefulness of the graph. **What problems is Practice Better solving and how is that benefiting you?** It streamlines my on boarding process and also makes it easy for me to track payments. **Official Response from Jake Sotir:** > Hi Jennifer - thanks so much for this great review! Love to hear you're getting so much use out of scheduling, messaging, and payments. I'll also be sure to pass your product feedback along to our team. Hope you and your practice continue to thrive! In health, Jake @ Practice Better ### 20. Seamless and user-friendly! **Rating:** 4.0/5.0 stars **Reviewed by:** Claire S. | Nutritional Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Practice Better?** What I like best about Practice Better is its all-in-one platform that streamlines client management, making it easy to schedule appointments, track progress, and securely communicate with clients. It provides an intuitive user experience that helps save time and stay organized, allowing me to focus more on client care. The customer service team is amazing!! **What do you dislike about Practice Better?** When adding currated lifestyle recommendations, it would be easier to be able to view "all" as opposed to having to remember which section that I put the lifestyle recommendation under. Alternatively, it would be great if I could create my own tab -- as opposed to the ones that are only available there. The generated PDF file could be more compressed as in --- the information flows better if some sections are not necessary. I don't like the idea that after a protocol has been published, you cannot go and quickly edit it before having to publish it again. Or maybe I'm missing something. Practice Better has SO much to offer, there is not enough time to navigate the platform in 14 days to figure out whether it will be suitable. More integrations please! **What problems is Practice Better solving and how is that benefiting you?** n/a **Official Response from Jake Sotir:** > Hi Claire - thanks so much for leaving this review! We're so glad you're finding so much value in Practice Better. I've also passed your product feedback/suggestions along to our team. They always want to hear what new things customers are hoping to see in product so we can figure out what to build next. Thanks for being a Practice Better customer! ### 21. Would recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Practice Better?** Practice Better has made running my own practice a lot easier. I find it is very intuitive and most of my clients enjoy using the platform as well. I have recently started to use the AI charting assist which has significantly reduced admin time and makes my pratice notes that much better and faster. **What do you dislike about Practice Better?** I think the telehealth component could use some work. If I want to share my screen with clients, it removes my face/video and the document takes up the full screen. **What problems is Practice Better solving and how is that benefiting you?** One unified platform where I can house all of my clients information in a HIPAA compliant manner. The features (like AI charting assist) save me so much time and reduce the amount of time I have to spend on admin tasks. **Official Response from Jake Sotir:** > Hi - thanks so much for this great review. We're so thrilled you're seeing such awesome results from the AI Charting Assistant and that it's making your note-taking so much easier and faster! I'll also be sure to pass along your telehealth feedback to our team - we always appreciate constructive feedback like this. Keep thriving! In health, Jake @ Practice Better ### 22. Very versatile for a virtual functional medicine practice **Rating:** 4.5/5.0 stars **Reviewed by:** Julie P. | Owner, NP, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Practice Better?** Ability to create protocols, note templates, lifestyle recommendations and link to Fullscript and Rupa **What do you dislike about Practice Better?** I wish it integrated with an e prescription service **What problems is Practice Better solving and how is that benefiting you?** Easy zoom links, easy communication with clients. I can get more done in less time **Official Response from Jake Sotir:** > Hi Julie - thanks so much for taking the time to leave this review. It's so great to hear you're seeing such great results from protocols, templates and integrations. As for e-prescribe, it's something we're exploring for the very near future! All the best, Jake @ Practice Better ### 23. First & only EMR **Rating:** 5.0/5.0 stars **Reviewed by:** emily k. | Dietitian, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Practice Better?** Practice better is my first EMR & Ive been using it for about 4-5 years now. Protocols, note taking, scheduling & forms are streamlined. It's easy to navigate & helpful support when I need it. **What do you dislike about Practice Better?** I get confused about scheduling sometimes. I would like a class on it honestly. I also wonder if there is another billing option other then strike bc the fees are outrageous **What problems is Practice Better solving and how is that benefiting you?** It's not solving anything. It's a necessary toll o need as a virtual private practice owner. **Official Response from Jake Sotir:** > Hi Emily - thank you so much for this great review. You're really getting a ton of use out of some of our favorite features! Also love to hear how helpful our support team has been. We agree, they're total rockstars :) I love the idea of a class on scheduling - I'm going to send that note right to my team. On the note of billing, have you looked into our native payment system, Practice Better Payments? https://practicebetter.io/features/payments If that all looks interesting to you, please feel free to email me directly at jake.sotir@practicebetter.io and I can connect you with the appropriate folks on our Payments team to provide some more information. Thanks again! Jake ### 24. Customer centered software **Rating:** 5.0/5.0 stars **Reviewed by:** Helen G. | Registered Nutritional Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Practice Better?** That it manages the client process from beginning to end seamlessly from setting up prospective client calls to obtaining google reviews via PB after a client has finished. Plan recommendations are saved meaning plans can be populated and sent in a timely fashion. also love the automation function- PB does the admin things so i can do more of what i love, seeing clients! **What do you dislike about Practice Better?** Find the recently updated customer service function not as easy to use and access. **What problems is Practice Better solving and how is that benefiting you?** managing payments. automating reminders to clients allowing clients acess to my diary to book in my absence saving recommendations so plans put together more quickly ensuring i look professional, clients have confidence in the system, working within the law re information and data privacy and keeping client info all in one place. **Official Response from Jake Sotir:** > Thanks a million, Helen! We love having you as a customer, and so glad you feel the same. SO awesome that you are getting great use out of the new Google Review automation. Thrilled to see what you do next! Jake @ Practice Better ### 25. Practice Better has changed my nutrition practice drastically **Rating:** 5.0/5.0 stars **Reviewed by:** Mary S. | Holistic Nutritionist, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Practice Better?** I like that pretty much all of the functions of my business an run through one platform. I like that they are also constantly evolving and adding more functions, features and third party integrations. **What do you dislike about Practice Better?** I cannot get PB to fully integrate with my google calendar. **What problems is Practice Better solving and how is that benefiting you?** It makes acessing plan and calls easy for my clients. There is no longer confusion about where they can find the different resources and tools I give them since they all connect through PB. ### 26. Practice software that excels for both clients and practitioners **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmin P. | Functional Medicine Practioner / Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2025 **What do you like best about Practice Better?** Practice Better has allowed me to streamline my practice, but offering programs to my clients from within the software. I have also reduced my emails from clients, as there is an inbuilt message service. My clients love the client portal and app too. **What do you dislike about Practice Better?** No direct data transfer to Xero. Based in the USA and I am in Australia, so Customer Support is slow. **What problems is Practice Better solving and how is that benefiting you?** Everything in the one place **Official Response from Jake Sotir:** > Hi Jasmin, Thank you so much for this awesome review. It makes us so happy to hear that Practice Better has been a real game-changer for your ability to provide an amazing experience to your clients. It's always been our goal to provide a platform that delights your clients as much as it delights you, and it's so awesome to hear that's the case. All the best, Jake @ Practice Better ### 27. Makes Your Life So Much Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Krystal P. | Christian Health Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Practice Better?** It is so user-friendly and has tutorials for everything you need. All the programs I use integrate easily for a one-stop shop. They also have lots of ready-made templates and programs to use with ease. I use it every day with all my clients. **What do you dislike about Practice Better?** Nothing. It is all fantastic and I could not live without it! **What problems is Practice Better solving and how is that benefiting you?** Saving me time and giving me a place to hold meetings with my clients. **Official Response from Jake Sotir:** > Hi Krystal - thanks so much for this amazing review. We absolutely love that you're getting so much value from programs and templates. Stay tuned for a fun update on templates coming very soon... :) Hope you and your practice continue to thrive! In health, Jake @ Practice Better ### 28. Reviewing Practice Better (active client since 09/2023) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Practice Better?** The interface is very user-friendly, allowing our employees to access it on desktops, phones, and iPads. Practice Better continually improves its software with regular updates, keeping us informed of any changes. As a small medical practice, we find Practice Better extremely helpful for scheduling and client communication. ' Their customer service is exceptional, too—on 10/29, I chatted with Donna, who went above and beyond to investigate and confirm that G2 is a legitimate survey company hired by Practice Better. Her thorough response made me feel confident about completing the survey. **What do you dislike about Practice Better?** Practice Better currently lacks the ability to save "credits on file." We have to manually track patient credits in the recent activity tab. For instance, we have insurance patients whose coverage later increases to 100%, making their previously paid copays a credit on their account. It would be extremely useful to have a dedicated area for tracking these credit accumulations and their application, as we had with Unified Practice (an acupuncture software we previously used). Additionally, the currently selection of Reports on Practice Better could be improved. Our biller currently faces issues that require her to create custom reports manually. The Payment History report on Practice Better also lacks clarity. It does not show the payout for each date of service; it only displays when payments are received. For example, if insurance payments are made later, the report does not accurately reflect the earnings for each specific date of service. **What problems is Practice Better solving and how is that benefiting you?** Faster communications. I noticed the communication time between a live agent has improved. ### 29. Practice Better Has Been a Great Asset to my Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Chante T. | Naturopathic Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Practice Better?** As a solo practitioner, Practice Better has truly streamline the way I practice. The automations, chat features, and snippets cut down on my administrative time, allowing me to focus on helping my clients. **What do you dislike about Practice Better?** I wish Practice Better included a spellcheck feature in the notes and protocols sections. **What problems is Practice Better solving and how is that benefiting you?** Practice better allows me to keep my notes, protocols, client correspondences, and billing information in one location. ### 30. Practice Better helps me organize everything in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Christa V. | Nutrition Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Practice Better?** I can manage one on one clients as well as group programs. I can do my scheduling and billing all together. **What do you dislike about Practice Better?** Nothing, I am happy with the program overall **What problems is Practice Better solving and how is that benefiting you?** I can manage my one on one nutrition, client, journals, and communication, and I can also create an implement programs for groups. It also keeps my scheduling all in one place. **Official Response from Jake Sotir:** > Hi Christa, Thank you so much for leaving this review. We're so happy to hear Practice Better has been so helpful for your nutrition practice! In health, Jake @ Practice Better ### 31. Streamlines all clinic processes - couldn't be without it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Practice Better?** Practice Better is truly an "all in one" piece of software for my business. I couldn't be without it. It streamlines all processes and I don't need any other software. My clients love it too, many clinic software programs don't have a client-facing side, my clients love having access to their portal and it adds extra percieved value to my offerings. **What do you dislike about Practice Better?** With the US exchange rate being poor for my currency, it is a pricier investment. It's frustrating to not have some simple features available in the lower-tier plans, e.g. customisation of portal with brand colours and the ability to message all clients at once with updates. There's some basic things missing (that could streamline processes) that even with submitting tickets and feedback don't seem to get changed. I also dislike the massive price jump to take on one more practitioner, it makes scaling a small business challenging. **What problems is Practice Better solving and how is that benefiting you?** Using Practice Better means I don't need to utilise multiple different pieces of software to run my business, it's really "all in one". It makes everything about running my practice quicker and easier and increases client compliance and percieved value too. **Official Response from Jake Sotir:** > Thank you so much for the kind review! We love hearing about how much time Practice Better saves you, and we're grateful to be the one software you rely on to run your whole business! Can't wait to continue watching your practice thrive. Jake @ Practice Better ### 32. Best program I've ever used! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Practice Better?** Practice Better has not only been an incredible way to schedule clients, collect payments, and keep track of all the admin work, but it's a wonderful tool for tracking client data and creating protocols. My clients are able to have everything in one place, including their meal plans thanks to the integration with That Clean Life. I have also taken advantage of their programs feature which has allowed me to run live groups and create evergreen programs out of them. They are also always VERY responsive to both questions/concerns and are constantly upgrading the database with amazing new features. **What do you dislike about Practice Better?** There have been no real downsides to using Practice Better other than not connecting directly to QuickBooks - this is my bookkeeper's program of choice so this integration would be VERY helpful. **What problems is Practice Better solving and how is that benefiting you?** There isn't anything it is NOT helping me solve other than the quickbooks issue. **Official Response from Jake Sotir:** > Hi - thanks so much for leaving this amazing review! We are so thrilled to hear that Practice Better is handling nearly everything your practice needs, and that you're getting so much value out of the That Clean Life integration. I'll also pass the kind words onto our Customer Experience team! In regards to the piece about Quickbooks, we'd love to better understand some of the challenges you're experiencing and see if Practice Better Payments might be able to help solve some of them. Please feel free to reach out to us directly at payments@practicebetter.io and we'll be happy to help! In health, Jake @ Practice Better ### 33. Easy to Set Up **Rating:** 5.0/5.0 stars **Reviewed by:** Rene M. | Nutritionist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2024 **What do you like best about Practice Better?** I just started setting up Practice Better about a week ago. I am nutritionist and health coach and I switched from Charm. I had been using charm prioro my maternity leave Charm was great because it was free for my small practice but had way too many bells and whistles for what I needed. When I came back and needed to re-learn it, it started to get confusing to use because of too many options - it's for large medical practices, not small health coaches. Each feature on PB is easy to understand and set up. I had to email customer service and received a detailed response within 24 hours. I am excited to use all the other features such as journals, food tracking, and creating programs for my clients. I feel this software will be perfect for what I need for my small online health coaching business. **What do you dislike about Practice Better?** I would like to see a lower price for someone setting up a new practice. **What problems is Practice Better solving and how is that benefiting you?** I love having a one stop shop for my telehealth, EHR, scheudling, and forms. Comprehensive yet simple to use. **Official Response from Jake Sotir:** > Hi Rene, Thanks so much for this great review. We're so happy to hear that Practice Better is giving you exactly what your online health coaching business needs to be successful! I'll also pass along your kind words to our support team :) Looking forward to continuing to watch your business grow! In health, Jake ### 34. For Mental Health Professionals, too! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha G. | Licensed Clinical Social Worker and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Practice Better?** I'm an LCSW and trauma therapist in private practice. I have been using Practice Better since 2021 and has been a game-changer for how I run my practice: Practice Better has seamless integration with scheduling, billing, automations, and communication (via secure chat, journal, broadcasts). The user-friendly interface makes it easy to navigate. For the tech savvy, there's an app for it! Tracking tasks, reminders, and progress notes is helps with task management. The customizable note and form templates for individual clients are super helpful so I can tailor it to my practice. Practice Better values connections and has a place for practitioners in their 'Community' forum. For clients, secure messaging, televideo sessions, journaling, document sharing, and chat features create a safe and supportive environment outside and during therapy sessions. In summary, Practice Better is in an all-in-one place for my telehealth practice by streamlining administrative tasks, so I can focus on my work and care for clients. Highly recommended! **What do you dislike about Practice Better?** It would be beneficial to have audio sharing capabilities, especially during meditation practices with clients. Similar to Zoom or Google Meet, a waiting room feature would allow practitioners to control who enter sessions. Having a direct session link to share with clients would be convenient when emails get buried. Showing the client’s next appointment date and time when viewing any appointment would be helpful when documenting or communicating with clients. For progress notes, instead of duplicating and linking the session each time, it would be nice if practitioners could just update the last templated note for the current session to save time and improve efficiency. **What problems is Practice Better solving and how is that benefiting you?** Ease of use (simplifying admininstrative tasks and use-friendly interface for smooth navigation), functionality (scheduling, billing and secure communication; customization templates and automations), and convenience to run a telehealth practice from my home office (flexible appointment times, reduced travel to save time and effort, better work-life balance). **Official Response from Jake Sotir:** > Hi Samantha, Thank you so much for being a valued member of the Practice Better Community and for leaving this great feedback. We're thrilled to hear you're finding so much value as a mental health practitioner! Your comment about our emphasis on forging real connections is amazing and spot-on, as that's exactly what we strive for. I've also taken note of your opportunities for product improvements and will pass them along to our team if you don't mind. Can't wait to continue watching your practice thrive! ### 35. Practice Better is a vital part of our office **Rating:** 5.0/5.0 stars **Reviewed by:** Paula W. | Holistic Healer and Educator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Practice Better?** Practice Better makes scheduling a breeze. My clients can book right from the app or from our website with the built in widget. With Practice Better's automations sending out forms has never been easier. My clients get all of the forms that I need from them automatically and I don't have to even think about it. **What do you dislike about Practice Better?** There really are no major downsides to Practice Better's other than being able to split packages between practitioners. However there are work around for this as well. **What problems is Practice Better solving and how is that benefiting you?** Practice Better's ability to link with other services such as Square allows me to have everything in one place. **Official Response from Jake Sotir:** > Wow - thanks so much for this fantastic review, Paula! We're very humbled and grateful to be such an important part of managing your office. We absolutely love hearing about how much easier Practice Better makes scheduling and sending out forms. Can't wait to continue watching your practice thrive! Jake @ Practice Better ### 36. Overall, a very good product. **Rating:** 4.0/5.0 stars **Reviewed by:** Nav S. | Co-Owner, Registered Dietitian, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2024 **What do you like best about Practice Better?** Practice Better has great features such as the following: 1) Time zones 2) Ability to open up my schedule for specific sessions at specific times when clients are booking online (ie. initial assessments only from 1-4pm). 3) More marketing capability 4) More client tracking features 5) That Clean Life **What do you dislike about Practice Better?** Setting up our business on Practice Better has been a bit daunting. 1) We have to set up each staff member's profiles individually instead of having a company wide option. 2) I wish I could call someone to discuss my challenges rather than continuously typing emails to support for my questions. 3) Some features aren't as inituitive as they are in Jane. That being said, everyone has been friendly. **What problems is Practice Better solving and how is that benefiting you?** Our previous platform wasn't capable of setting up different time zones. We weren't able to allow for specific bookings at specific times. We weren't able to integrate JaneApp with our marketing tool. **Official Response from Jake Sotir:** > Hi Nav, Thanks so much for your feedback and for being a Practice Better customer. We're thrilled to hear that you're finding such great value out of the scheduling features, as well as our That Clean Life integration. I saw your note about wishing you could reach our support using other, quicker methods besides email. Did you know we just launched Live Chat for our support team? With this live chat, you can reach out to -- and receive help from -- our support team in real-time between the hours of 9:00 am-5:00 pm ET, Monday through Friday. To learn more about how to use the live chat support, feel free to check out this help center article: https://help.practicebetter.io/hc/en-us/articles/27141941323675-How-to-Contact-Practice-Better-Support Hope you have a great week! Jake ### 37. Practice Better helps me to streamline my practice. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Practice Better?** Having everything all in one place helps me to run my business more efficiently. **What do you dislike about Practice Better?** There are some limitations in terms of the assistant role in what they can do/see. **What problems is Practice Better solving and how is that benefiting you?** Having everything in one place. **Official Response from Jake Sotir:** > Hi - thanks so much for taking the time to leave us this review. So great to hear that you're finding so much value in the all-in-one capabilities of Practice Better! All the best, Jake @ Practice Better ### 38. I would highly recommend it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Practice Better?** I love the simplicity and ease of use. When I started using it, it was very easy to follow the instructions to set it up and start using it right away. It has all the functions and integrations that I need. **What do you dislike about Practice Better?** I don't prescribe that often and so it's not a dealbreaker for me, but as I prescribe more, I think having an e-prescription integration would be nice. **What problems is Practice Better solving and how is that benefiting you?** It provides a HIPAA compliant Electronic Health Record (EHR) system that contains all the necessary tools and information for managing my solo hybrid medical practice. **Official Response from Jake Sotir:** > Hi - thanks so much for this great review. We love to hear how easy your setup process was, and we're thrilled you're finding everything in the platform so valuable! In health, Jake @ Practice Better ### 39. It's easy to use and integrates with other platforms I use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Practice Better?** It integrates with other medical platforms I use. Allows me to interact better with my patients. **What do you dislike about Practice Better?** I can't prescribe medication for my patients. **What problems is Practice Better solving and how is that benefiting you?** Allows me to see my patients via telehealth. **Official Response from Jake Sotir:** > Hi there - thanks so much for taking the time to leave this review. It's so nice to hear you're getting great use out of our integrations and client relationship tools. As for e-prescribe, it's something we're exploring for the very near future! All the best, Jake @ Practice Better ### 40. Practice Better has made my practice run so much smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Practice Better?** I love that I can keep all of my client notes organized and that it is compatible with other platforms like fullscript and that clean life. **What do you dislike about Practice Better?** The only complaint I have is that some of my clients find it difficult to use the food journal, as not all products are in the database **What problems is Practice Better solving and how is that benefiting you?** It is helping me keep all of my clients' information related to our session and protocols organized **Official Response from Jake Sotir:** > Thanks so much for leaving this review. It makes us so happy to hear that you've found such great value from Practice Better, and that you're using both the Fullscript and That Clean Life integrations! We appreciate your feedback on the food journals - I'll pass it along to our team, as they're always working on enhancements to our product features. All the best, Jake @ Practice Better ### 41. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Practice Better?** As a therapist in training, I explored several platforms like Owl and SimplePractice and found that Practice Better currently best meets my needs. I’m grateful for the free plan, and since I don’t require telehealth, I appreciate that I’m not paying for features I don’t need. Even when I decide to upgrade, the plans are very affordable. **What do you dislike about Practice Better?** My only issue has been the inability to sync with Google Calendar despite multiple attempts. However, I found it ultimately wasn’t essential for my needs. **What problems is Practice Better solving and how is that benefiting you?** I really appreciate the ability to create, securely send, and save forms, waivers, and notes—all in one place. The scheduling and reminder features are also excellent and have made managing appointments much easier. ### 42. Flexible and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Amy P. | Health Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Practice Better?** I love the ability to customize forms, programs, etc. and how everything is in one place. **What do you dislike about Practice Better?** I can't think of anything at the moment. **What problems is Practice Better solving and how is that benefiting you?** It saves me time by having everything all in one place. **Official Response from Jake Sotir:** > Hi Amy - thanks so much for this great review. Love to hear you're getting so much great use out of forms and programs. Thanks so much for being a Practice Better customer! In health, Jake ### 43. Patient and Client Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Practice Better?** Easy for patients. Ability to automate and make packages and programs. Opportunities to scale. Integrations. **What do you dislike about Practice Better?** Lacking eRx and clinical features like Patient and Med History not as easy to find/use/integrate. **What problems is Practice Better solving and how is that benefiting you?** Templates, Automation. Built in Scribe. Telehealth: Hippa compliant and user friendly. ### 44. I'm a Practice Better Lifer **Rating:** 5.0/5.0 stars **Reviewed by:** Dina G. | Registered Dietitian, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Practice Better?** I have been with Practice Better for years and after using several platforms before that I can honestly say that Practice Better is the best. It has all the features I need (recurring billing for clients, programs, scheduling, widgets, charting templates, and so much more). The app is also amazing for clients to use. Very rarely do my clients experience glitches with the app (a common occurance with every other food journaling app I've used w/ clients). I like that you can turn on nutrient tracking for disordered eating clients. Honestly I could go on, there is so much I like about it. **What do you dislike about Practice Better?** The only downside is it can be overwhelming to get started. Because there are so many features it is a lot to learn. I found it helpful to just set up 1 thing at a time. So glad I did. The transition from my last platform was a breeze. I will say I think they have streamlined onboarding a lot more since I started with them years ago. **What problems is Practice Better solving and how is that benefiting you?** It is helping me to not have to use multiple services to accomplish what I need to do with and for my clients. (billing, charting, communication, creating programs, etc) **Official Response from Laura:** > Hi Dina. Thank you for being a "Practice Better Lifer!" We love that you find so much value in using Practice Better and that the platform has supported you and your clients for so many years. It's great to hear your advice on getting set up with one feature at a time and that you transitioned seamlessly from your other platform. Thanks for being a valued part of our community. The Team at Practice Better ### 45. Worst Experience with Client Management – Functional Medicine Coaches Beware **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Practice Better?** Convenient forms for functional medicine practices (though I couldn’t effectively use them) **What do you dislike about Practice Better?** Poor customer service with consistently delayed responses Long wait times for support calls (up to two weeks) Recurrent issues remain unresolved despite multiple attempts even simple problem it is takes so much time for them to solve **What problems is Practice Better solving and how is that benefiting you?** In theory, Practice Better is meant to streamline client management for functional and lifestyle medicine practices, offering features like integrated forms, and appointment management—all of which should make life easier for coaches like myself. The platform’s specific tools are designed to be particularly helpful for functional medicine by providing customizable forms and client tracking that align with our practice needs. However, despite these intentions, I’ve been unable to benefit from these features due to consistent issues with call logging and significant delays in support. Ideally, the app should save time and enhance client interactions, but the unresolved problems have actually added to my workload and disrupted my practice. **Official Response from Jake Sotir:** > Hi - Thank you for leaving this honest feedback about your experience. While it's not what we want to hear, feedback like this helps us continue to improve our services to customers like you. We place a high standard on our customer experience and would like to make this right. Please feel free to reach out to our Head of Customer Experience at mike.vittum@practicebetter.io if you would like to continue this discussion. We're committed to ensuring your success and helping you feel supported in managing your practice on Practice Better, and we look forward to hearing from you. ### 46. Happy with the service **Rating:** 5.0/5.0 stars **Reviewed by:** Kerin M. | Team Nutritionist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Practice Better?** I love the autopopulation of data from client forms into practitioner notes and templates. I also love the AI transcript of client sessions which also autopopulate into our practitioner notes. The integration with That Clean Life is fabulous and that partnership is super convenient. Our whole team can pick and choose which features and processes fit us best and utilize them for our optimal efficiency. **What do you dislike about Practice Better?** My biggest complaint with PB is the clunky and virtually inability to link with Outlook for calendar and event syncing. The 3rd party integration does not work seamlessly and I have to double enter appointments in my two work calendars because of this. Only working with Google is very limiting and seems narrow minded with so many other platforms out there. Google is not secure compared to Outlook and my IT security team from my other small business I own and operate strongly recommends avoiding Google so this disconnect makes the integration between my nutrition clients and my personal training/corrective exercise clients very clunky, inconvenient, and frustrating. **What problems is Practice Better solving and how is that benefiting you?** All our client interactions are completed via PB. From the initial communication through purchasing, client-facing sessions, creation and sharing of programs and protocols, we are able to do it all within PB and complete most tasks with ease. **Official Response from Laura:** > Hi Kerin, Thank you for your feedback. We're thrilled to hear that you're finding value in features like AI Charting Assistant, programs and protocols, and our integration with That Clean Life! We appreciate your honest feedback about the inability to sync your Outlook calendar and events. We're always looking for ways to improve our platform, and your comments will help guide our updates. It's fantastic to hear that Practice Better manages all of your client interactions. Thanks for choosing Practice Better! - The Team at Practice Better ### 47. Best Client Managment Software **Rating:** 5.0/5.0 stars **Reviewed by:** Jacquee P. | Nutritionist & Health Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Practice Better?** I love the stream lined process I can give my nutrition clients and MYSELF from the initial free consults to comprehensive forms to session notes. This platform keeps my practice organized and holds all my clients information (labs, forms, session notes, food diary entries, etc) all in one place. Which makes it easy for me to locate, refer back to, and build or modify protocols. I also love their commitment to growth and continuously listening to us users and improving their platform for our needs **What do you dislike about Practice Better?** It can be a little bit of a learning curve to set up your services, packages, etc. But they do provide an educational walk through and tutorials on how to do everything you're needing help with. Plus their customer service agents are quick to get ahold of. **What problems is Practice Better solving and how is that benefiting you?** Organization. As I started my practice I was getting overwhelmed with storing session notes, labs, messages, forms, etc. And felt like I was drowning in paper and emails. Practice better makes it easy to have everything you need to know about your client, session notes, protocols, diaries, payments, messages, etc. All in one easy accessible place. ### 48. Great Software with regular valuable new features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Practice Better?** I like that their always adding new features that improve your workflow . The time i used support and tit was system wide issue was fixed very quickly. I also like the the built in virtual visit software without the additional cost . **What do you dislike about Practice Better?** I can't use my credit card processor linking into Practice Better .I would like to have the option when making a appointment the option click on bottom for say 1 month, 2months 3 months or 6months and have the calender jump to that time **What problems is Practice Better solving and how is that benefiting you?** The software makes running my office easy since I am solo paractioner. ### 49. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Simona B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Practice Better?** This is a comprehensive system that offers many tools for wellness and health practitioners. I have been using the system for about 2 months so far and it's been a wonderful experience. I have contacted support and they were speedy, supportive, and respectful, helping me to complete my requests in a timely manner. Although I don't use all the tools currently, I don't anticipate needing to purchase additional tools to help run my business as the upgrade packages seem to have everything I would want or need. Overall great system and fair price. **What do you dislike about Practice Better?** Clients say it's a bit confusing to use. That clean life integration doesn't have a PDF format to download via a published protocol. I created a dummy client to learn what clients experience and can effectively say the client portal needs some work in terms of client use and experience of the platform. **What problems is Practice Better solving and how is that benefiting you?** PB keeps everything nice and organized in one convenient space. It allows me to take a client through all steps and phases of a protocol effectively and with little effort. ### 50. Compliant, Supportive, and Versitile **Rating:** 5.0/5.0 stars **Reviewed by:** Summer H. | Owner; Certified Health Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Practice Better?** I mostly like how Practice Better is HIPAA compliant, leaving less for me to worry about as a small business owner. I also like that it houses all of the forms you needs and you're able to have branding within the portal (and on forms). It really covers it all. **What do you dislike about Practice Better?** The only downside is it can be confusing to figure out how to do certain tasks. **What problems is Practice Better solving and how is that benefiting you?** It's one space where all of my scheduling needs, programs, video calls/messaging, and important forms can be housed. I don't have to keep up with multiple platforms. **Official Response from Jake Sotir:** > Hi Summer, Thanks so much for leaving this review. We're so glad to hear Practice Better has allowed you to practice and grow your business with confidence, and we're very grateful to have you as a customer! In health, Jake ## Practice Better Discussions - [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment - [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment - [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment - [View Practice Better pricing details and edition comparison](https://www.g2.com/products/practice-better/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+04%3A26%3A49+-0500&secure%5Bsession_id%5D=fd0b8abc-a5ee-4c8a-a589-0ee81131b42f&secure%5Btoken%5D=d1d4000730ea66bb205966b955ffe4f2b4b4a862c4cb7a7cb384b1d4f8abcc54&format=llm_user) ## Practice Better Integrations - [Claimd](https://www.g2.com/products/claimd/reviews) - [Fullscript](https://www.g2.com/products/fullscript/reviews) - [Service Center by Office Ally](https://www.g2.com/products/service-center-by-office-ally/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [That Clean Life](https://www.g2.com/products/that-clean-life/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Practice Better Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top Practice Better Alternatives - [Healthie](https://www.g2.com/products/healthie/reviews) - 3.9/5.0 (21 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (126 reviews)