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I just completed my 5th survey with People Element, and my experiences have been uniformly positive. The process is straightforward, and there is excellent client support. Review collected by and hosted on G2.com.
The base report is very useful, but I almost always get questions that data can't answer. I with there was better support for providing a dataset that would allow us to do more of our own cross-tabbing (while respecting anonymity). Also, I think Net Promoter Score is more suitable for some cases than others - I would like to option to not include it. Review collected by and hosted on G2.com.
Thank you for your review and for being a continued partner. We’re happy to hear your survey experience and support have been positive, and we truly appreciate your feedback on reporting flexibility and NPS options as we continue improving the platform. Good news, currently you are able to toggle the Net Promoter Score on and off. We are happy to walk you through how to toggle it - you can reach out directly to your client success manager or send us a message at support@peopleelement.com and we can connect on it. Thanks again!
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