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Compare NiceJob and Podium 
Featured Products
At a Glance
Market Segments
Small-Business (94.9% of reviews)
Small-Business (60.2% of reviews)
Entry-Level Pricing
$75.00 Per Month
Contact Us Per Month
NiceJob
Star Rating
(410)4.8 out of 5
Market Segments
Small-Business (94.9% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Free Trial is available
Browse all 2 pricing plansPodium
Star Rating
(2,066)4.6 out of 5
Market Segments
Small-Business (60.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NiceJob excels in review management, with users highlighting its ability to automatically send review requests via email and SMS after successful services. This feature has helped businesses build a strong online reputation and attract more customers.
- Users say that Podium stands out for its text messaging capabilities, allowing businesses to respond to customer inquiries quickly. Reviewers appreciate how this feature enhances customer engagement and streamlines communication, making it easier to collect reviews after services.
- According to verified reviews, NiceJob is praised for its ease of use and quick implementation process. Users mention that integrating with platforms like Jobber is seamless, enabling them to invite clients for reviews with just one click.
- Reviewers mention that Podium offers a comprehensive solution by combining messages from various channels, which helps businesses manage customer feedback effectively. This integration is seen as a significant advantage for maintaining a positive reputation.
- G2 reviewers highlight that NiceJob provides exceptional customer support, with users noting the high quality of assistance they receive. This support is crucial for businesses looking to maximize the benefits of the software.
- Users report that while Podium has a user-friendly interface, it sometimes lacks the depth of features that NiceJob offers for specific tasks like social media management and autonomous task execution, which some users find beneficial for their operations.
Pricing
Entry-Level Pricing
NiceJob
Reviews
$75.00
Per Month
Effortlessly boost reviews, enhance credibility, and automate your reputation growth.
- Get 4x more reviews and up to 2x more customers
- Automate review requests and follow-up reminders
- Feature reviews on your website with social proof widgets
Podium
Core
Contact Us
Per Month
With essential AI features, respond to and convert more leads faster.
- Consolidated Lead Conversion Platform
- Review Management with AI Reponses
- Basic Automations
Free Trial
NiceJob
Free Trial is available
Podium
No trial information availableRatings
Meets Requirements
9.4
308
9.1
1,736
Ease of Use
9.4
316
9.3
1,755
Ease of Setup
9.5
213
9.1
1,087
Ease of Admin
9.5
174
9.3
887
Quality of Support
9.6
292
9.0
1,613
Has the product been a good partner in doing business?
9.5
176
9.2
905
Product Direction (% positive)
9.5
300
9.0
1,722
Features by Category
Social Analytics
9.1(won by default)
31
Not enough data
9.1(won by default)
31
Not enough data
8.9(won by default)
34
Not enough data
9.4(won by default)
31
Not enough data
9.3(won by default)
32
Not enough data
9.3(won by default)
20
Not enough data
9.5(won by default)
20
Not enough data
Reports & Dashboards
8.4(won by default)
36
Not enough data
8.8(won by default)
33
Not enough data
8.9(won by default)
31
Not enough data
9.3(won by default)
19
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
8.3
158
Not enough data
7.6
207
Not enough data
9.1
222
Not enough data
Feature Not Available
Channels
Not enough data
7.9
212
Not enough data
8.6
221
Not enough data
9.3
237
Not enough data
Feature Not Available
Not enough data
8.0
195
Customers
Not enough data
8.2
153
Not enough data
8.4
155
Not enough data
8.5
222
Not enough data
8.3
222
Not enough data
8.5
222
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Text Messaging
Not enough data
8.7
229
|
Verified
Not enough data
9.3
239
|
Verified
Not enough data
8.4
186
Not enough data
8.6
238
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
215
|
Verified
Not enough data
8.5
233
|
Verified
Not enough data
8.5
216
|
Verified
SMS Platform
Not enough data
8.5
223
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Channels
Not enough data
8.2
325
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Content & Collaboration
8.5
39
Not enough data
8.5
38
Not enough data
8.5
37
Not enough data
8.8
36
Not enough data
8.9
37
Not enough data
8.8
33
Not enough data
Social Management
8.8
52
Not enough data
9.1
55
Not enough data
8.6
52
Not enough data
9.0
53
Not enough data
8.4
48
Not enough data
8.9
34
Not enough data
7.6
17
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Automation - AI Agents
Not enough data
8.5
17
Not enough data
8.9
20
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
17
Platform
Not enough data
9.0
14
Not enough data
8.9
16
Not enough data
9.2
14
Autonomy - AI Agents
Not enough data
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Generative AI
Not enough data
8.6
15
Not enough data
8.7
14
Responses
Not enough data
8.7
33
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.4
32
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational Platform
Not enough data
8.6
295
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
181
Support Automation
Not enough data
8.5
258
Not enough data
8.3
166
Not enough data
8.7
168
Not enough data
8.1
174
Generative AI
Not enough data
7.5
153
Not enough data
7.5
155
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
617
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
9.2
213
|
Verified
9.1
631
|
Verified
Feature Not Available
8.4
518
8.9
192
|
Verified
8.5
559
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.4
179
|
Verified
8.4
524
|
Verified
8.9
217
|
Verified
8.9
649
|
Verified
Media Monitoring
8.4
188
|
Verified
8.5
518
8.3
190
|
Verified
7.3
199
Feature Not Available
8.3
511
In-House Management
Feature Not Available
8.6
503
Feature Not Available
8.6
503
|
Verified
Generative AI
7.8
67
7.5
138
Agentic AI - Online Reputation Management
7.1
31
5.2
11
7.0
31
5.3
11
7.4
31
5.9
11
6.9
31
5.8
11
6.9
30
5.6
11
7.3
31
5.6
11
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
NiceJob and Podium are categorized as Online Reputation Management
Unique Categories
Reviews
Reviewers' Company Size
NiceJob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Podium
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
31.3%
Consumer Services
20.0%
Facilities Services
5.9%
Marketing and Advertising
3.6%
Real Estate
3.3%
Other
35.9%
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.2%
Discussions
How do I become a reseller for NiceJob?
2 Comments
CD
Complete our Partner Program application and our team will follow up to book a meeting: https://get.nicejob.com/partners/resellersRead more
How do I get started?
1 Comment
Official Response from NiceJob
You can start your free trial at https://get.nicejob.co/ by clicking "start now"Read more
How much does NiceJob cost?
1 Comment
Official Response from NiceJob
You can find all pricing details here: https://get.nicejob.co/pricingRead more
How can I make people interact with the chat feature better?
3 Comments
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
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