Compare Birdeye and NiceJob 
At a Glance
Market Segments
Small-Business (48.5% of reviews)
Small-Business (94.9% of reviews)
Entry-Level Pricing
Contact Us
$75.00 Per Month
Birdeye
Star Rating
(4,002)4.7 out of 5
Market Segments
Small-Business (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansNiceJob
Star Rating
(414)4.8 out of 5
Market Segments
Small-Business (94.9% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NiceJob excels in ease of use, with users appreciating its straightforward setup process. One user highlighted how it integrates seamlessly with Jobber, allowing for a one-click invite to clients for reviews, which has led to a significant increase in positive feedback.
- Users say that Birdeye shines in centralizing reviews, making it easy to manage all customer feedback in one place. Reviewers have noted that this feature has significantly improved their online reputation in a short time, showcasing its effectiveness in reputation management.
- According to verified reviews, NiceJob is particularly beneficial for small businesses, with a high percentage of its users coming from this segment. Users appreciate its focus on helping them collect online reviews, which is crucial for building a strong business reputation.
- Reviewers mention that while Birdeye has a broader market presence and a higher G2 Score, NiceJob still maintains a competitive edge in quality of support. Users have praised NiceJob for its responsive customer service, which they find helpful in navigating the platform.
- G2 reviewers highlight that Birdeye's extensive review activity, with over 225 recent reviews, indicates a robust user engagement and satisfaction level. This contrasts with NiceJob, which has not received recent reviews, potentially affecting its perceived reliability.
- Users report that both platforms offer valuable features for customer feedback management, but NiceJob's automated review request system has been particularly praised for saving time and streamlining the process, allowing businesses to focus on their core operations.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
NiceJob
Reviews
$75.00
Per Month
Effortlessly boost reviews, enhance credibility, and automate your reputation growth.
- Get 4x more reviews and up to 2x more customers
- Automate review requests and follow-up reminders
- Feature reviews on your website with social proof widgets
Free Trial
Birdeye
Free Trial is available
NiceJob
Free Trial is available
Ratings
Meets Requirements
9.3
3,448
9.4
310
Ease of Use
9.3
3,503
9.4
318
Ease of Setup
9.1
2,559
9.5
215
Ease of Admin
9.3
2,089
9.5
174
Quality of Support
9.4
3,282
9.6
294
Has the product been a good partner in doing business?
9.4
2,091
9.5
176
Product Direction (% positive)
9.4
3,393
9.5
301
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
Not enough data
9.1(won by default)
31
Not enough data
9.1(won by default)
31
Not enough data
8.9(won by default)
34
Not enough data
9.4(won by default)
31
Not enough data
9.3(won by default)
32
Not enough data
9.3(won by default)
20
Not enough data
9.5(won by default)
20
Reports & Dashboards
Not enough data
8.4(won by default)
36
Not enough data
8.8(won by default)
33
Not enough data
8.9(won by default)
31
Not enough data
9.3(won by default)
19
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
384
|
Verified
Not enough data
8.6
384
|
Verified
Not enough data
8.8
388
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
402
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
401
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
29
Not enough data
8.4
29
Not enough data
8.4
30
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Text Messaging
9.0
270
Not enough data
9.1
270
Not enough data
8.7
243
Not enough data
9.1
279
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
254
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
259
Not enough data
9.0
259
Not enough data
8.5
201
Not enough data
8.3
203
Not enough data
8.2
186
Not enough data
8.5
201
Not enough data
Agentic AI - SMS Marketing
7.5
36
Not enough data
7.6
37
Not enough data
7.8
36
Not enough data
7.6
35
Not enough data
7.6
35
Not enough data
7.6
36
Not enough data
Listing Management
8.9
454
|
Verified
Not enough data
8.8
423
|
Verified
Not enough data
8.5
381
Not enough data
8.8
446
|
Verified
Not enough data
Performance
8.9
495
|
Verified
Not enough data
9.1
503
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.4
43
Not enough data
8.8
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.3
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
214
Not enough data
9.1
374
|
Verified
Not enough data
9.2
383
|
Verified
Not enough data
9.4
402
|
Verified
Not enough data
8.8
357
Not enough data
9.1
389
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6
419
8.5
39
8.4
413
8.5
38
8.7
422
8.5
37
8.4
402
8.8
36
8.8
413
8.9
37
8.5
412
8.8
33
Social Management
8.7
474
8.8
52
9.0
494
9.1
55
8.5
448
8.6
52
8.9
470
9.0
53
7.9
432
8.4
48
8.3
430
8.9
34
8.4
385
7.6
17
Agentic AI - Social Media Management
7.9
91
Not enough data
8.1
90
Not enough data
7.9
100
Not enough data
8.2
93
Not enough data
8.1
91
Not enough data
8.2
92
Not enough data
8.3
94
Not enough data
Analytics
8.7
491
Not enough data
8.9
485
Not enough data
8.7
463
Not enough data
8.0
413
Not enough data
Customization
8.5
420
Not enough data
8.2
403
Not enough data
8.6
430
Not enough data
8.4
411
Not enough data
Generative AI
8.6
354
Not enough data
8.7
354
Not enough data
Agentic AI - Experience Management
7.9
55
Not enough data
8.2
55
Not enough data
8.2
54
Not enough data
8.1
54
Not enough data
Responses
9.4
13
Not enough data
9.3
14
Not enough data
8.5
13
Not enough data
Automation - AI Agents
8.2
11
Not enough data
8.7
13
Not enough data
8.8
11
Not enough data
8.8
11
Not enough data
9.1
11
Not enough data
Platform
9.2
12
Not enough data
9.2
11
Not enough data
8.9
12
Not enough data
Autonomy - AI Agents
8.5
12
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
Generative AI
8.8
16
Not enough data
8.9
12
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
191
Not enough data
8.8
211
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.9
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
8.9
236
Not enough data
Generative AI
8.4
158
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
605
Not enough data
Feedback Analysis
8.7
526
Not enough data
8.8
532
Not enough data
8.6
521
Not enough data
Feedback Sources
9.5
685
Not enough data
9.1
586
Not enough data
Feature Not Available
Not enough data
9.0
550
Not enough data
Generative AI
8.7
428
Not enough data
8.8
421
Not enough data
Conversational Platform
8.8
388
Not enough data
Feature Not Available
Not enough data
8.8
343
Not enough data
8.9
314
Not enough data
Support Automation
8.7
333
Not enough data
8.7
341
Not enough data
8.8
334
Not enough data
8.6
300
Not enough data
Generative AI
8.4
237
Not enough data
8.4
235
Not enough data
Generative AI
8.6
182
Not enough data
8.6
179
Not enough data
8.1
170
Not enough data
Communication
9.0
356
|
Verified
Not enough data
9.0
381
|
Verified
Not enough data
8.6
266
Not enough data
9.2
357
|
Verified
Not enough data
8.4
243
Not enough data
Internal Use
8.8
503
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
268
Not enough data
8.8
272
Not enough data
9.2
334
|
Verified
Not enough data
8.6
269
Not enough data
Content Generation - AI Content Creation Platforms
7.7
24
Not enough data
8.0
23
Not enough data
8.5
23
Not enough data
Management - AI Content Creation Platforms
7.8
21
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
49
Not enough data
8.4
49
Not enough data
8.6
49
Not enough data
Consumer Intelligence
9.3
1976
|
Verified
9.2
215
|
Verified
8.6
1436
|
Verified
Feature Not Available
8.8
1630
|
Verified
8.9
192
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
1636
|
Verified
8.4
179
|
Verified
9.2
1997
|
Verified
8.9
217
|
Verified
Media Monitoring
8.7
1643
|
Verified
8.4
188
|
Verified
8.7
1495
|
Verified
8.3
190
|
Verified
8.4
1277
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.8
67
Agentic AI - Online Reputation Management
8.1
310
7.1
31
8.0
292
7.0
31
8.2
324
7.4
31
8.2
295
6.9
31
8.1
299
6.9
30
8.1
292
7.3
31
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.6
6
Not enough data
7.6
7
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.6
6
Not enough data
8.8
8
Not enough data
8.0
5
Not enough data
9.0
7
Not enough data
Automation
8.0
9
Not enough data
9.3
7
Not enough data
7.5
6
Not enough data
Autonomy
7.8
6
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and NiceJob are categorized as Online Reputation Management, Customer Advocacy, and Social Media Management
Unique Categories
Birdeye is categorized as SEO Tools, Chatbots, Social Media Suites, AI Agents For Business Operations, Marketing Automation, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, AI Customer Support Agents, Feedback Analytics, Experience Management, Payment Processing, Conversational Support, SMS Marketing, Patient Engagement, Conversational Marketing, and Live Chat
NiceJob is categorized as Social Media Analytics
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NiceJob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.5%
Construction
7.3%
Marketing and Advertising
6.4%
Medical Practice
6.2%
Other
60.8%
Construction
31.4%
Consumer Services
19.9%
Facilities Services
5.9%
Marketing and Advertising
3.6%
Real Estate
3.3%
Other
36.0%
Discussions
How do you delete a review you post on this site?
7 Comments
JC
Hi Kurt, to delete a G2 review, you can contact G2 support or log into your G2 profile. If you're referencing a review you left on a Birdeye site, feel free...Read more
What is BirdEye?
4 Comments
JS
It’s an Online Reputation and Social Media Management Platform.Read more
Are BirdEye reviews fake?
2 Comments
BW
Birdeye reviews are not fake. They aggregate reviews across the web from various sources such as Facebook and Google. Reviews can also be directly posted to...Read more
How do I become a reseller for NiceJob?
2 Comments
Official Response from NiceJob
Learn more about our reseller program at https://get.nicejob.co/partners/resellersRead more
Can we get the "Thumbtack Reviews integrated or The Thumbtack app integrated as well
1 Comment
AL
I actually have been asking about this for a long time as well for Thumbtack and Bark it would be extremely usefulRead more
One of the best allocation of advertising funds, and it is well worth the money
1 Comment
YW
Agreed.Read more
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