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At a Glance
Birdeye
Birdeye
Star Rating
(3,871)4.7 out of 5
Market Segments
Small-Business (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plans
NiceJob
NiceJob
Star Rating
(410)4.8 out of 5
Market Segments
Small-Business (94.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Birdeye excels in overall user satisfaction, boasting a significantly higher G2 Score compared to NiceJob. Users appreciate Birdeye's comprehensive features, particularly its AI-driven tools that simplify responding to reviews, making it a valuable asset for businesses looking to enhance their online reputation.
  • Users say that NiceJob shines in its ease of use, with many highlighting its straightforward setup process. Reviewers have noted that the platform integrates seamlessly with other tools, such as Jobber, allowing for quick client onboarding and review requests, which has led to a notable increase in positive reviews.
  • According to verified reviews, Birdeye's extensive market presence is reflected in its robust review activity, with a staggering 375 recent reviews compared to NiceJob's lack of recent feedback. This suggests that Birdeye is actively engaging its user base and continuously improving its offerings based on user input.
  • Reviewers mention that while both platforms provide solid support, NiceJob receives slightly higher marks for quality of support. Users have praised NiceJob for its responsive customer service, which has been instrumental in helping them navigate the platform and maximize its features.
  • Users highlight that Birdeye's automated messaging system is a game-changer for gathering reviews. Many have noted that the platform sends out clear and user-friendly requests via text and email, significantly boosting their review counts and overall ratings on various sites.
  • G2 reviewers indicate that NiceJob is particularly well-suited for small businesses, with a high percentage of its user base falling into this category. This focus allows NiceJob to tailor its features to meet the specific needs of smaller operations, making it a great choice for those looking for a more personalized approach to review management.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Browse all 3 pricing plans
NiceJob
Reviews
$75.00
Per Month
Browse all 2 pricing plans
Free Trial
Birdeye
Free Trial is available
NiceJob
Free Trial is available
Ratings
Meets Requirements
9.3
3,332
9.4
308
Ease of Use
9.3
3,387
9.4
316
Ease of Setup
9.1
2,447
9.5
213
Ease of Admin
9.3
1,990
9.5
174
Quality of Support
9.4
3,168
9.6
292
Has the product been a good partner in doing business?
9.4
1,994
9.5
176
Product Direction (% positive)
9.4
3,297
9.5
300
Features by Category
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Media AnalyticsHide 16 FeaturesShow 16 Features
Not enough data
9.0
55
Social Analytics
Not enough data
9.1
31
Not enough data
9.1
31
Not enough data
8.9
34
Not enough data
9.4
31
Not enough data
9.3
32
Not enough data
9.3
20
Not enough data
9.5
20
Reports & Dashboards
Not enough data
8.4
36
Not enough data
8.8
33
Not enough data
8.9
31
Not enough data
9.3
19
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.7
471
Not enough data
Messenger
8.8
384
|
Verified
Not enough data
8.5
383
|
Verified
Not enough data
8.8
387
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
401
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
401
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
8.4
325
Not enough data
Text Messaging
9.0
270
Not enough data
9.1
270
Not enough data
8.8
244
Not enough data
9.1
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
260
Not enough data
9.0
260
Not enough data
8.5
202
Not enough data
8.3
204
Not enough data
8.2
187
Not enough data
8.5
202
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
8.8
574
Not enough data
Listing Management
8.9
453
|
Verified
Not enough data
8.8
421
|
Verified
Not enough data
8.5
378
Not enough data
8.8
445
|
Verified
Not enough data
Performance
8.9
492
|
Verified
Not enough data
9.0
496
|
Verified
Not enough data
8.6
45
Not enough data
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.3
43
Not enough data
8.7
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
9.0
433
Not enough data
Local Search Optimization
8.6
214
Not enough data
9.1
371
|
Verified
Not enough data
9.2
382
|
Verified
Not enough data
9.4
398
|
Verified
Not enough data
8.8
356
Not enough data
9.1
388
|
Verified
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
8.4
527
8.6
72
Content & Collaboration
8.6
419
8.5
39
8.4
411
8.5
38
8.7
420
8.5
37
8.4
402
8.8
36
8.8
412
8.9
37
8.5
412
8.8
33
Social Management
8.7
468
8.8
52
9.0
487
9.1
55
8.5
448
8.6
52
8.8
465
9.0
53
7.9
432
8.4
48
8.3
430
8.9
34
8.4
385
7.6
17
Agentic AI - Social Media Management
8.0
92
Not enough data
8.1
90
Not enough data
7.9
100
Not enough data
8.2
93
Not enough data
8.1
92
Not enough data
8.2
91
Not enough data
8.3
92
Not enough data
8.4
634
Not enough data
Analytics
8.7
492
Not enough data
8.9
485
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.8
17
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
8.5
263
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
192
Not enough data
8.8
211
Not enough data
7.8
189
Not enough data
Operations
8.8
215
Not enough data
8.7
204
Not enough data
8.2
207
Not enough data
8.9
202
Not enough data
9.0
207
Not enough data
8.0
196
Not enough data
7.9
190
Not enough data
Generative AI
Feature Not Available
Not enough data
8.8
270
Not enough data
Responses
8.8
235
Not enough data
8.7
234
Not enough data
8.7
224
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
241
Not enough data
8.8
228
Not enough data
8.9
237
Not enough data
8.9
229
Not enough data
Feature Not Available
Not enough data
8.8
224
Not enough data
8.9
237
Not enough data
Generative AI
8.4
158
Not enough data
8.7
151
Not enough data
8.9
725
Not enough data
Feedback Management
8.7
519
Not enough data
Feature Not Available
Not enough data
9.0
604
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
531
Not enough data
8.6
522
Not enough data
Feedback Sources
9.5
682
Not enough data
9.1
586
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
429
Not enough data
8.8
422
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.7
441
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
314
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
8.8
571
Not enough data
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
356
|
Verified
Not enough data
9.0
382
|
Verified
Not enough data
8.6
267
Not enough data
9.2
357
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
505
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
269
Not enough data
8.8
273
Not enough data
9.1
334
|
Verified
Not enough data
8.7
272
Not enough data
AI Content Creation PlatformsHide 6 FeaturesShow 6 Features
8.3
26
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
Answer Engine Optimization (AEO)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
8.6
53
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.5
2,159
7.9
245
Consumer Intelligence
9.2
1903
|
Verified
9.2
213
|
Verified
8.6
1434
|
Verified
Feature Not Available
8.8
1620
|
Verified
8.9
192
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
1612
|
Verified
8.4
179
|
Verified
9.2
1938
|
Verified
8.9
217
|
Verified
Media Monitoring
8.7
1631
|
Verified
8.4
188
|
Verified
8.7
1466
|
Verified
8.3
190
|
Verified
8.4
1276
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.8
67
Agentic AI - Online Reputation Management
8.0
305
7.1
31
8.0
293
7.0
31
8.2
306
7.4
31
8.2
292
6.9
31
8.1
297
6.9
30
8.1
291
7.3
31
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
8.3
11
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.8
8
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.5
9
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Birdeye
Birdeye
Small-Business(50 or fewer emp.)
49.5%
Mid-Market(51-1000 emp.)
35.8%
Enterprise(> 1000 emp.)
14.7%
NiceJob
NiceJob
Small-Business(50 or fewer emp.)
94.9%
Mid-Market(51-1000 emp.)
4.9%
Enterprise(> 1000 emp.)
0.3%
Reviewers' Industry
Birdeye
Birdeye
Hospital & Health Care
9.8%
Real Estate
9.3%
Construction
7.4%
Marketing and Advertising
6.3%
Medical Practice
6.2%
Other
61.0%
NiceJob
NiceJob
Construction
31.3%
Consumer Services
20.0%
Facilities Services
5.9%
Marketing and Advertising
3.6%
Real Estate
3.3%
Other
35.9%
Alternatives
Birdeye
Birdeye Alternatives
SOCi
SOCi
Add SOCi
HighLevel
HighLevel
Add HighLevel
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
Reputation
Reputation
Add Reputation
NiceJob
NiceJob Alternatives
Podium
Podium
Add Podium
Reputation
Reputation
Add Reputation
Reviews.io
Reviews.io
Add Reviews.io
SOCi
SOCi
Add SOCi
Discussions
Birdeye
Birdeye Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
Chris F.
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
NiceJob
NiceJob Discussions
How do I become a reseller for NiceJob?
2 Comments
Curtis D.
CD
Complete our Partner Program application and our team will follow up to book a meeting: https://get.nicejob.com/partners/resellersRead more
How do I get started?
1 Comment
Official Response from NiceJob
You can start your free trial at https://get.nicejob.co/ by clicking "start now"Read more
How much does NiceJob cost?
1 Comment
Official Response from NiceJob
You can find all pricing details here: https://get.nicejob.co/pricingRead more
Birdeye
Birdeye
Optimized for quick response
NiceJob
NiceJob
Optimized for quick response