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At a Glance
Market Segments
Small-Business (51.1% of reviews)
Small-Business (94.9% of reviews)
Entry-Level Pricing
Contact Us
$75.00 Per Month
Birdeye
Star Rating
(3,689)4.7 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansNiceJob
Star Rating
(410)4.8 out of 5
Market Segments
Small-Business (94.9% of reviews)
Pros & Cons
Entry-Level Pricing
$75.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NiceJob excels in Ease of Setup with a score of 9.5, making it a favorite among small businesses looking for a quick implementation. In contrast, Birdeye's score of 9.1 indicates a slightly more complex setup process, which some users find challenging.
- Reviewers mention that NiceJob's Quality of Support is outstanding, scoring 9.6, with many praising the responsiveness and helpfulness of the support team. Birdeye, while still strong at 9.4, has received feedback that their support can be slower at times.
- Users on G2 highlight NiceJob's superior Social Publishing capabilities, scoring 9.1 compared to Birdeye's 8.9. Reviewers appreciate NiceJob's user-friendly interface for scheduling posts, while some Birdeye users feel it could be more intuitive.
- Reviewers mention that both products score equally in Customer Feedback at 9.2, but users say NiceJob's feedback collection tools are more straightforward and easier to integrate into daily operations, enhancing user experience.
- G2 users report that NiceJob's Social Engagement features, scoring 9.0, allow for better interaction with customers, while Birdeye's score of 8.8 suggests it may lack some of the interactive features that users find beneficial in NiceJob.
- Users say that while both platforms offer Campaign Planning tools, NiceJob's score of 8.9 indicates a more robust feature set compared to Birdeye's 8.4, with reviewers noting that NiceJob's planning tools are more comprehensive and user-friendly.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
NiceJob
Reviews
$75.00
Per Month
Effortlessly boost reviews, enhance credibility, and automate your reputation growth.
- Get 4x more reviews and up to 2x more customers
- Automate review requests and follow-up reminders
- Feature reviews on your website with social proof widgets
Free Trial
Birdeye
Free Trial is available
NiceJob
Free Trial is available
Ratings
Meets Requirements
9.3
3,160
9.4
308
Ease of Use
9.3
3,215
9.4
316
Ease of Setup
9.1
2,300
9.5
213
Ease of Admin
9.3
1,911
9.5
174
Quality of Support
9.4
3,020
9.6
292
Has the product been a good partner in doing business?
9.4
1,913
9.5
176
Product Direction (% positive)
9.5
3,124
9.5
300
Features by Category
Social Analytics
Not enough data
9.1(won by default)
31
Not enough data
9.1(won by default)
31
Not enough data
8.9(won by default)
34
Not enough data
9.4(won by default)
31
Not enough data
9.3(won by default)
32
Not enough data
9.3(won by default)
20
Not enough data
9.5(won by default)
20
Reports & Dashboards
Not enough data
8.4(won by default)
36
Not enough data
8.8(won by default)
33
Not enough data
8.9(won by default)
31
Not enough data
9.3(won by default)
19
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
384
|
Verified
Not enough data
8.5
382
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
400
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Text Messaging
9.0
267
Not enough data
9.1
266
Not enough data
8.8
244
Not enough data
9.0
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
261
Not enough data
9.0
261
Not enough data
8.6
203
Not enough data
8.4
206
Not enough data
8.2
188
Not enough data
8.6
204
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
446
|
Verified
Not enough data
8.8
417
|
Verified
Not enough data
8.5
373
Not enough data
8.8
438
|
Verified
Not enough data
Performance
8.9
488
|
Verified
Not enough data
9.0
487
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
214
Not enough data
9.1
366
|
Verified
Not enough data
9.2
379
|
Verified
Not enough data
9.4
388
|
Verified
Not enough data
8.8
354
Not enough data
9.1
385
|
Verified
Not enough data
Content & Collaboration
8.6
412
8.5
39
8.4
405
8.5
38
8.7
412
8.5
37
8.4
396
8.8
36
8.8
406
8.9
37
8.5
403
8.8
33
Social Management
8.7
454
8.8
52
8.9
455
9.1
55
8.5
442
8.6
52
8.8
445
9.0
53
7.9
424
8.4
48
8.4
422
8.9
34
8.4
376
7.6
17
Agentic AI - Social Media Management
7.9
90
Not enough data
8.1
89
Not enough data
8.0
90
Not enough data
8.2
91
Not enough data
8.1
91
Not enough data
8.2
90
Not enough data
8.3
91
Not enough data
Analytics
8.7
489
Not enough data
8.9
485
Not enough data
8.7
466
Not enough data
8.0
414
Not enough data
Customization
8.5
422
Not enough data
8.2
405
Not enough data
8.6
432
Not enough data
8.4
413
Not enough data
Generative AI
8.6
354
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
Automation - AI Agents
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
14
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
210
Not enough data
9.2
210
Not enough data
8.0
190
Not enough data
8.8
204
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
200
Not enough data
9.0
204
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Not enough data
Generative AI
8.4
155
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
600
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
530
Not enough data
8.6
521
Not enough data
Feedback Sources
9.5
669
Not enough data
9.1
582
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
427
Not enough data
8.7
420
Not enough data
Conversational Platform
8.8
386
Not enough data
Feature Not Available
Not enough data
8.8
341
Not enough data
8.9
311
Not enough data
Support Automation
8.7
332
Not enough data
8.7
339
Not enough data
8.8
331
Not enough data
8.6
298
Not enough data
Generative AI
8.4
236
Not enough data
8.4
234
Not enough data
Generative AI
8.6
182
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
354
|
Verified
Not enough data
9.1
379
|
Verified
Not enough data
8.6
267
Not enough data
9.2
353
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
499
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
268
Not enough data
8.8
273
Not enough data
9.2
332
|
Verified
Not enough data
8.7
272
Not enough data
Content Generation - AI Content Creation Platforms
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
49
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
Consumer Intelligence
9.2
1820
|
Verified
9.2
213
|
Verified
8.6
1419
|
Verified
Feature Not Available
8.8
1602
|
Verified
8.9
192
|
Verified
Reporting
Feature Not Available
Feature Not Available
8.8
1592
|
Verified
8.4
179
|
Verified
9.2
1855
|
Verified
8.9
217
|
Verified
Media Monitoring
8.7
1617
|
Verified
8.4
188
|
Verified
8.6
1439
|
Verified
8.3
190
|
Verified
8.4
1269
Feature Not Available
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.8
67
Agentic AI - Online Reputation Management
8.0
297
7.1
31
8.0
289
7.0
31
8.2
290
7.4
31
8.2
288
6.9
31
8.1
292
6.9
30
8.1
287
7.3
31
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
Automation
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and NiceJob are categorized as Online Reputation Management, Social Media Management, and Customer Advocacy
Unique Categories
Birdeye is categorized as SMS Marketing, Patient Engagement, Payment Processing, Conversational Marketing, Conversational Support, Chatbots, Multi-Location Marketing Platforms, Social Media Suites, Local SEO, AI Content Creation Platforms, Local Listing Management, Experience Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Live Chat, and Answer Engine Optimization (AEO)
NiceJob is categorized as Social Media Analytics
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NiceJob
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.7%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.2%
Other
60.7%
Construction
31.3%
Consumer Services
20.0%
Facilities Services
5.9%
Marketing and Advertising
3.6%
Real Estate
3.3%
Other
35.9%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
How do I become a reseller for NiceJob?
2 Comments
CD
Complete our Partner Program application and our team will follow up to book a meeting: https://get.nicejob.com/partners/resellersRead more
How do I get started?
1 Comment
Official Response from NiceJob
You can start your free trial at https://get.nicejob.co/ by clicking "start now"Read more
How much does NiceJob cost?
1 Comment
Official Response from NiceJob
You can find all pricing details here: https://get.nicejob.co/pricingRead more
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