Microsoft Teams

By Microsoft

4.4/5(19,360)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19360 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Microsoft Teams Reviews (19,360)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,360)

View 70 Video Reviews
4.4
19,360 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration and productivity by allowing easy access to files and tools in one platform. The ability to conduct meetings, share files, and communicate effectively in a single interface is highly valued. However, some users note that it can be resource-heavy, leading to occasional performance issues.

Pros & Cons

Generated from real user reviews
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SANDILE N.
SN
SANDILE N.
Founder and Lead Technical Reviewer
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Seamless Outlook and OneDrive Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that chat, video meetings, file sharing, and collaboration all live in one place. Scheduling and joining meetings is quick, and it integrates smoothly with Outlook, OneDrive, and Word, so I can share and edit documents without leaving the app. Channels keep conversations organised by topic or project, which makes it easy to find past messages and files. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

My main dislike is that Teams can feel heavy and slow, especially on older laptops or weaker internet connections. It takes a while to start up and can use a lot of memory when meetings and screen sharing are running. The notification settings are also a bit overwhelming, with activity feeds, channel alerts, and chat pings all competing for attention, so it's easy to miss something important or get distracted. Searching for older files and messages across many channels can also be hit and miss. Review collected by and hosted on G2.com.

Ganesh C.
GC
Ganesh C.
Software Engineer
Mid-Market (51-1000 emp.)
"All-in-One Communication Hub with Great Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings most of our day-to-day communication and collaboration into one place. I can use it for chat, meetings, file sharing, and team discussions without having to switch between multiple applications. The integration with other Microsoft 365 tools is also very useful, especially when working with documents and collaborating with teammates. I also like the option I can format the message in the code style by using the code tag. I just have to copy the code and paste it; the code tag will automatically detect the code language and format it accordingly, which helps me a lot. Additionally, the AI auto-correct of my sentences in the chat and captions generation in the meetings helps me better while talking with clients. Overall, it makes it easier to stay connected with the team and keep track of ongoing work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that closing the application doesn't always mean it has completely stopped running. The Teams window closes normally, but it can continue running in the background. When I'm done with work and don't need Teams anymore, I sometimes have to manually check the background processes via task manager and close it completely. This can also have an impact on laptop performance, especially when I already have other applications running. It would be better if Teams handled this more efficiently when the application is closed. Review collected by and hosted on G2.com.

Abhinandan K.
AK
Abhinandan K.
Copyeditor (Eli Lilly PromoMats)
Hospital & Health Care
Enterprise (> 1000 emp.)
"Seamless Microsoft 365 Integration That Saves Us Hours Each Week"
5/5
What do you like best about Microsoft Teams?

What I like best is how seamlessly Microsoft Teams integrates with the entire Microsoft 365 ecosystem. Instead of switching apps, our team can co-edit Word documents and Excel sheets directly inside our department channels, which saves us hours of context-switching every week. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can be heavy on system resources, sometimes causing noticeable performance lag or high memory usage during large video meetings. Additionally, file organization within chat threads can occasionally feel cluttered, making it difficult to find older documents quickly. Review collected by and hosted on G2.com.

Mayur P.
MP
Mayur P.
Assistant Manager
Enterprise (> 1000 emp.)
"Microsoft Teams Keeps Meetings, Chats, and File Sharing Organized in One Place"
5/5
What do you like best about Microsoft Teams?

I like Microsoft Teams because it brings meetings, chats, file sharing, and collaboration together in one place. At work, it helps me coordinate with team members quickly, share documents throughout projects, keep track of follow-ups after meetings, and spend less time switching between different tools. Overall, it makes day-to-day collaboration feel more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Teams can sometimes feel sluggish when it’s handling large meetings or when I’m juggling multiple chats at once. Notifications can also get overwhelming, and it becomes easy to miss important messages among less urgent updates. Overall, the interface could be more streamlined, especially when it comes to managing conversations, tracking follow-ups, and staying on top of what needs attention. Review collected by and hosted on G2.com.

Shivani U.
SU
Shivani U.
SDET II
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All-in-One Collaboration with Helpful Captions and Copilot Summaries"
4/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it keeps everything in one place. I can chat with teammates, join meetings, share files, and collaborate without constantly switching between different apps. The live captions during calls are especially helpful because they make it easier to follow discussions and avoid missing important details. I also really like the Copilot integration, which helps summarize meetings, capture key action items, and save time on follow-ups. Overall, Teams makes communication and collaboration much smoother, especially when working with distributed teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I’ve found that meeting chats can sometimes be difficult to locate and require searching for them again. Improving chat management would enhance the overall user experience. Review collected by and hosted on G2.com.

Koushik R.
KR
Koushik R.
Software Engineer
Information Services
Enterprise (> 1000 emp.)
"Seamless Microsoft 365 Integration That Supercharges Team Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its seamless integration with the broader Microsoft 365 ecosystem. Having SharePoint, OneDrive, Outlook calendar, and direct document collaboration inside a single interface makes project coordination extremely smooth. The channel-based team structure keeps conversations organized, and the ability to co-author Word or Excel files in real time during a call significantly improves productivity for distributed teams. Additionally, audio/video meeting quality and screen sharing remain consistently reliable. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is feature-rich, it can be quite resource-heavy on system memory (RAM), which sometimes leads to sluggish performance or occasional lag during high-load multitasking on standard machines. The desktop notification management can feel overwhelming across multiple busy channels, and the search functionality occasionally makes retrieving older shared attachments or specific message threads slower than expected. Switching between multiple organization accounts (guest tenants) could also be smoother. Review collected by and hosted on G2.com.

Rutik C.
RC
Rutik C.
Software Developer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easily Manageable Teams and Meetings for Better Organization"
4.5/5
What do you like best about Microsoft Teams?

Easily manageable teams and meetings for organization. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It takes too much time to load on laptop with 8GB RAM and 512GB SSD compared to the other laptops with higher configurations Review collected by and hosted on G2.com.

Michael T.
MT
Michael T.
Assistant Property Manager
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it keeps communication and collaboration in one place. I can easily chat with coworkers, share files, join meetings, and stay updated on projects without having to switch between multiple platforms. The integration with Microsoft 365 is also very convenient for everyday work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most about Microsoft Teams is that it can feel cluttered and overwhelming, especially when there are many chats, channels, notifications, and meetings. Notifications can also become excessive, and it can sometimes be difficult to find specific messages or files quickly. Review collected by and hosted on G2.com.

VK
Venkatadri K.
System integration Tech
Enterprise (> 1000 emp.)
"Great for Productivity, Needs Work on Performance."
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams has streamlined our daily operations by combining chat, video, and file collaboration into one spot, cutting out constant app-switching.

What I Like Best:

Real-time Co-authoring: Working on Word or Excel files directly inside a channel or meeting without opening separate apps saves our team 3–4 hours a week on version control.

Threaded Channels: Keeps project discussions organized by topic so context isn't lost in long email threads.

Seamless Escalation: Moving from a chat thread to a video call with screen sharing takes one click, keeping momentum high when solving urgent issues.

Copilot AI: Automated meeting recaps and action-item extraction eliminate post-meeting admin work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams works well as an all-in-one hub, there are several distinct pain points that drag down the experience:

Heavy Resource Drain & Lag: The desktop app can be a massive memory hog. It frequently slows down older machines, takes forever to launch, and causes occasional audio/video stutters during screensharing.

Notification & Message Overload: Finding specific details can be a nightmare. Between direct chats, group messages, and nested channel threads, critical updates easily get buried under a wall of noise.

Cluttered File Management: Storing files inside Teams channels automatically creates a messy backend in SharePoint. Searching for a specific document you saw a week ago often feels like a guessing game.

Glitchy Guest Access: Collaborating with contractors or external partners outside your organization is notoriously clunky switching between different tenant accounts often requires logging out or using an incognito browser window. Review collected by and hosted on G2.com.

Megha A.
MA
Megha A.
Performance marketer
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub That Keeps Marketing Work Organized"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how it brings communication, collaboration, and day-to-day work into one place. For marketing work, it’s especially useful for coordinating with different teams, sharing campaign updates and creatives, discussing requirements, and keeping project-related conversations organized. The integration with Microsoft 365 tools also makes it easy to access and share files without constantly switching between platforms. Overall, it helps reduce communication gaps and keeps team workflows more structured. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main thing I dislike is that Teams can feel a little heavy when there are multiple chats, channels, meetings, and notifications happening at the same time. It can sometimes be difficult to find an older conversation or file quickly, especially when working across several projects. The interface also takes some time to get used to, and occasional performance issues during meetings can be frustrating. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Thabang M.
TM
Thabang Masango
•
Last activity 2 months ago

How do you manage Teams performance, notifications, and finding older messages/files?

GU
Guest User
•
Last activity 3 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,360)