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Microsoft Teams

By Microsoft

4.4/5(19,458)
4.4 out of 5 stars
5 star
67%
4 star
25%
3 star
5%
2 star
1%
1 star
0%

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Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19458 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

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$0k - $0k

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Microsoft Teams Reviews (19,458)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,458)

View 70 Video Reviews
4.4
19,458 reviews

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Saurav N.
SN
Saurav N.
Senior Research Analyst
Market Research
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Microsoft Teams makes team collaboration easier"
4/5
What do you like best about Microsoft Teams?

What I like most is that it brings chats, meetings, and file sharing together in one place. It also makes it easy to communicate with colleagues, share documents, and collaborate on work without constantly switching between different applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike most is that Teams can sometimes feel a bit cluttered, especially when there are many chats and notifications. Also, finding older messages or shared files is not always straightforward. Review collected by and hosted on G2.com.

Trisha S.
TS
Trisha S.
Financial Officer
Enterprise (> 1000 emp.)
Originally submitted 10/24/2026
"Microsoft Teams - User Experience"
5/5
What do you like best about Microsoft Teams?

Microsoft Teams makes communication and collaboration easier by allowing us to connect quickly, share files, and work together efficiently, even when working remotely. I appreciate having meetings, chats, and shared documents in one place, which helps keep communication organised and supports productivity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

At times, keeping track of conversations across multiple chats and channels can be challenging, and important information may get lost among messages. Having to switch between chats, meetings, and shared files can also interrupt workflow. Review collected by and hosted on G2.com.

Ravi M.
RM
Ravi M.
Senior Product Manager, Observability Data Collection
Mid-Market (51-1000 emp.)
"Microsoft Teams: AI Summaries, Copilot, and Noise Cancellation Make Business Meetings Easier"
4/5
What do you like best about Microsoft Teams?

As an active user of Microsoft 360, I use Microsoft Teams on a daily basis for standup calls and other meetings. It makes it easy to communicate with my team members and share files, all within the same interface, so I can stay connected without switching between tools. The best part for me is the AI summary feature and the Copilot feature, which help me capture the key notes from my meetings. Another feature that feels a bit hidden (though I hope most Microsoft Teams users are using it) is Noise Cancellation, and it’s genuinely really helpful. Microsoft Teams comes bundled with our Microsoft 365 subscription, so the incremental cost for the collaboration and video calling features is low compared to buying a standalone tool like Slack or Otter.ai. For a team already invested in the Microsoft ecosystem, it delivers good value since it integrates directly with Outlook, SharePoint, and OneDrive without needing separate licensing. The main value gap is that there are many feature available in Microsoft but there is no proper on screen direction or guidance to use those features. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I found that the search functionality isn’t very good compared to how effectively it works in the competitor app, Slack. I’m also more comfortable with Slack channels and their accessibility, which I feel Teams is still missing. I can see that there are many other features available in Microsoft Team, but I still don’t know how to use them, and there isn’t any on-screen help guide to walk me through those features. Review collected by and hosted on G2.com.

Riki Y.
RY
Riki Y.
IT Service and Quality Officer
Computer Software
Mid-Market (51-1000 emp.)
"Microsoft Teams: Reliable Platform for Team Communication and Collaboration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it brings communication, collaboration, and meetings into one platform. It makes it easy to communicate with team members through chat, organize meetings, share files, and collaborate on documents without constantly switching between different applications.

I also like its integration with other Microsoft 365 tools, which makes it especially convenient for day-to-day work and team collaboration. The meeting and screen-sharing features are reliable and easy to use, making Teams a practical solution for both internal communication and remote collaboration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Microsoft Teams can feel a little heavy at times, especially when handling multiple chats, meetings, and channels. The number of features can also make the interface feel somewhat overwhelming for new users. I think the navigation and notification management could be more streamlined. Review collected by and hosted on G2.com.

Sanjoy S.
SS
Sanjoy S.
Senior Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"All-in-One Communication and Collaboration with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

For Microsoft Teams, the thing I like most is that it keeps the day-to-day communication and collaboration in one place. I regularly use it for team chats, meetings, file sharing, and discussions. The integration with Outlook and other Microsoft 365 apps is very convenient, especially for scheduling meetings. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The main downside for me is that Teams respond a little slowly when there are a lot of chats and notifications going on. Finding older chats or messages sometimes takes a little bit of time. Slowness is the only downside. Review collected by and hosted on G2.com.

Joshua S.
JS
Joshua S.
Human Resource Systems Specialist
Human Resources
Mid-Market (51-1000 emp.)
"Highly Collaborative, Well-Integrated Office365 Experience"
5/5
What do you like best about Microsoft Teams?

Highly collaborative and is well integrated in the Office365 Suite and has apps that you can use for collaborative use of other Office365 Products. Can be used for meetings and also have wonderful meeting features that are interactive. Being able to use CoPilot for AI assistance is also a plus and being able to be onboarded on using centralized credentials makes it even greater. Its performance holding up without lags especially with a lot of chat groups, chats, and channels is also likable. I think Teams is actually beneficial to a company of 1000 - 5000 regardless of the price, I believe the values it brings definitely outweigh the cost as it brings about integration, collaboration, innovation, security, centralization, efficiency to say the least. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

There isn't much on Teams I don't like to be honest, my experiences on it are actually pretty good, I would suggest for some more personalization configurations for individuals who may want to customize themes and the look. Review collected by and hosted on G2.com.

lujain y.
LY
lujain y.
ai engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Screen Sharing Makes Remote Collaboration Clear and Easy"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its screen sharing feature during meetings. It makes it easy to share my entire screen or a specific application window, which is very useful when presenting documents, explaining a process, or collaborating with others. I like that I can switch between different content while staying in the same meeting, and participants can follow what I am explaining in real time. The feature is straightforward to access and generally works smoothly without requiring additional software. Screen sharing has been especially helpful for presentations, technical discussions, and remote collaboration because it makes communication much clearer than trying to explain everything through voice or messages alone. I use Microsoft Teams without paying for a separate subscription, and I think it provides very good value for my needs. The communication, meeting, screen sharing, and collaboration features are useful and reliable for everyday use. Having these tools available in one platform saves time and reduces the need to use multiple separate applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that screen sharing can sometimes become less smooth when the internet connection is unstable. There can be occasional delays or reduced image quality, especially when sharing content with movement or switching quickly between applications. I also think the interface can feel crowded during meetings because there are many controls and options available at the same time. In some situations, finding the correct window to share can take a little extra time. Overall, the screen sharing feature is very useful, but improvements in performance and simplicity would make the experience even better. Review collected by and hosted on G2.com.

Gajanan H.
GH
Gajanan H.
Compliance Consultant
Small-Business (50 or fewer emp.)
"Microsoft Teams for Client Communication and Team Coordination"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it brings meetings, chats, calls and file sharing into one place. In my consulting work, I use it regularly for client discussions and internal team coordination. It makes it easier to quickly discuss compliance matters, share documents and follow up on ongoing assignments without having to switch between multiple applications. I feel the value is good for what I pay, especially because I use Teams regularly for client meetings, business messaging and internal coordination. Having meetings, chats, file sharing and collaboration in one platform saves time and makes day-to-day communication easier. Overall, it is a useful tool for managing my consulting work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

At times, Teams can feel a little heavy, especially when multiple chats, meetings and notifications are active at the same time. The interface can also take some time to get used to when managing many teams and conversations. Apart from that, it works well for my regular client and internal communication needs. Review collected by and hosted on G2.com.

Karen S.
KS
Karen S.
Technology writer
Enterprise (> 1000 emp.)
"Powerful All-in-One Collaboration, but Cluttered UI and Notification Overload"
3/5
What do you like best about Microsoft Teams?

All-In-One Hub: Combines persistent chat, video conferencing, file storage, and collaborative channels into a single window. Live File Collaboration: Multiple team members can view and edit Word, Excel, and PowerPoint files simultaneously within a chat or channel. Cost Efficiency: Included at no extra charge with most enterprise and business Microsoft 365 licensing tiers. Enterprise Security: Offers strong data encryption, multi-factor authentication, and compliance tools that meet strict corporate IT standards. Extensive App Integration: Connects with hundreds of third-party apps and bots through the built-in app store to help automate workflows. Large Meeting Capacity: Supports large online events, webinars, and town halls with thousands of interactive participants or view-only attendees. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Interface Clutter: Finding specific files, threads, or settings can be difficult because of complex nesting, crowded layouts, and disorganized search tools. Notification Fatigue: Managing notifications is notoriously complicated, which often causes users to miss crucial updates or deal with constant alert overload. Steep Learning Curve: Configuring channels, permissions, and internal file sharing feels less intuitive than more streamlined alternatives like Slack. Ecosystem Lock-in: Performance drops noticeably and setup becomes clunky if your organization tries to use it alongside Google Workspace or other non-Microsoft tools. File Management Confusion: Automatically storing files can create complex backend SharePoint structures, which may confuse casual users who are simply trying to organize documents. Guest Access Friction: Inviting external clients or freelancers into channels frequently runs into cross-tenant permission issues, along with security blocks that slow everything down. Review collected by and hosted on G2.com.

Verified User in Market Research
IM
Verified User in Market Research
Enterprise (> 1000 emp.)
"Easy Communication and Seamless Collaboration with Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

Easy communication: Quick chats, voice calls, and video meetings make it simple to stay connected.

Seamless collaboration: Multiple people can work on the same documents and share files in real time.

Integration with Microsoft 365: It works smoothly with Outlook, Word, Excel, PowerPoint and OneDrive.

Team organization: Channels help keep conversations, files, and projects well organized.

Remote work flexibility: It makes it easier for teams to stay productive and connected from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Too many notifications: Frequent alerts can be distracting and can hurt productivity.

Performance issues: The application can sometimes feel slow or use a significant amount of system resources.

Complicated interface: Finding specific chats, files or settings can be confusing at times.

Meeting issues: Occasional audio, video or connectivity problems can interrupt meetings.

Search limitations: Finding older messages and shared files isn’t always easy.

Too many features: Some features make the platform feel cluttered and harder to navigate. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 4 months ago

What software do you need for Microsoft teams?

10 Upvotes
19
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Edgardo F.
EF
Edgardo Flores
•
Last activity about 1 month ago

How can I do to avoid that my classmates take me out of the meeting?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Mobile
Desktop Application
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
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Product Avatar Image
Microsoft Teams
4.4/5(19,458)