Microsoft Teams

By Microsoft

4.4/5(19,342)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19342 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Microsoft Teams Reviews (19,342)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
4.4
19,342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration and productivity by allowing easy access to files and tools in one platform. The ability to conduct meetings, share files, and communicate effectively in a single interface is highly valued. However, some users note that it can be resource-heavy, leading to occasional performance issues.

Pros & Cons

Generated from real user reviews
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Anatolii T.
AT
Anatolii T.
Senior CloudOps Engineer
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration — Unified Communication and Team Productivity"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it brings communication, collaboration, and productivity tools together in one place. The seamless integration with Microsoft 365 apps such as Outlook, SharePoint, OneDrive, and Office documents makes it easy to chat, meet, share files, and collaborate without switching between multiple tools. This helps teams stay connected and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is a powerful collaboration platform, I find that notification management and information discoverability could be improved. In large organizations, chat threads, channels, and meeting conversations can become overwhelming, making it difficult to quickly locate important content and maintain focus. Review collected by and hosted on G2.com.

Roshan U.
RU
Roshan U.
Software Tester
Small-Business (50 or fewer emp.)
"All-in-One Work Solution"
5/5
What do you like best about Microsoft Teams?

Easy chat, calls, and teamwork all in one place. It makes collaboration simple and fast, which is great for daily team communication. Meetings are easy to set up, and file sharing is straightforward. Overall, it feels simple, reliable, and efficient, and it helps teams stay connected. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes the app feels a bit slow, and search could be more accurate. It can lag occasionally, and the notifications still need improvement. The interface also feels crowded at times, and file sharing could be smoother. I’ve noticed it uses more memory sometimes, and the overall mobile experience could be improved. That said, there are no major issues so far. Review collected by and hosted on G2.com.

Rene Alejandro G.
RG
Rene Alejandro G.
Quality Assurance Technician -Inspector
Mid-Market (51-1000 emp.)
"A Powerful Tool for Communication, Meetings, and Audits"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it keeps all team communication in one place. At work, it helps me quickly connect with colleagues, share files, schedule meetings, and collaborate on projects without switching between multiple applications. The integration with Outlook and SharePoint saves time and improves efficiency. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can occasionally experience performance issues, particularly during large meetings or when handling many chats and channels. The search feature and notification management could be improved to make information easier to find and reduce distractions. I also find that some of the most useful features, such as AI-powered meeting summaries, Copilot capabilities, and advanced recording options, require additional paid licenses, making the overall cost higher for organizations that want access to these premium tools. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All-in-One Collaboration with Smooth Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

I like best about Microsoft Teams is its all-in-one collaboration experience.It combines chat, meetings, calls, and file sharing in a single platform, which reduces the need to switch between multiple tools. The real-time collaboration on Word, Excel, and PowerPoint files is very smooth and helps teams work together efficiently.

I also find the meeting features (like screen sharing, recording, and scheduling via Outlook integration) very reliable for daily communication. Integration with other Microsoft 365 apps is a big advantage in enterprise environments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One common issue is performance—it can be slow to load or consume a lot of system resources compared to lighter chat tools. Another challenge is the user interface clutter, where too many channels, teams, and notifications can become overwhelming and reduce productivity. Review collected by and hosted on G2.com.

Avijit B.
AB
Avijit B.
Lead consultant
Enterprise (> 1000 emp.)
"Microsoft Teams: Powering Collaboration"
5/5
What do you like best about Microsoft Teams?

My current organization uses Microsoft Teams because of its features for chatting, calls, and meetings. It also helps me collaborate with the intended recipients in real time. It allows me to share my screen and make sessions more interactive for employees within the organization. Overall, Teams feels secure and compliant. Also teams integration with AI intelligence helps to some extent if someone can properly use that Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The platform can sometimes feel a bit cluttered because there are so many features and channels, which can make it confusing to navigate. It may also run slowly at times, especially when working with large teams or handling big files. Notifications can quickly become overwhelming, as messages, mentions, and channel updates keep coming in from different places. Searching for old messages or files is not always easy, which can be frustrating when you need something quickly. During meetings, users may occasionally experience issues like lag, audio or video glitches, or a confusing interface. On top of that, managing files can be tricky since they are often linked to SharePoint or OneDrive, which may not always feel simple or intuitive to use.

While the platform offers a wide range of features, the overall pricing is high, particularly when advanced capabilities require premium licensing. Measuring return on investment (ROI) can also be difficult if teams are not fully utilizing all available features, leading to underused capabilities.

Onboarding new users is time consuming due to the platform’s complexity. Without proper training and guidance, users struggle to adopt best practices.

AI features are not properly utilized, difficult to trust, and sometimes not fully aligned with their workflow needs. Review collected by and hosted on G2.com.

Operant  S.
OS
Operant S.
CEO / Administrator
Medical Practice
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All-in-One Collaboration with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is that it brings communication and collaboration together in one place. It makes it easy to chat with team members, hold video meetings, share files, and collaborate on documents. Its integration with Microsoft 365 is especially useful because we can access tools like Word, Excel, and OneDrive without constantly switching between different applications. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that the number of features can sometimes make the interface feel a little overwhelming, especially for new users. Review collected by and hosted on G2.com.

Divya D.
DD
Divya D.
Technology Analyst
Enterprise (> 1000 emp.)
"All-in-One Collaboration Hub with Deep Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

It centralizes chat, video, and files in one hub, which helps minimize constant context-switching. It also has deep Microsoft 365 integration, making it easy to co-author documents live in Word, Excel, and PowerPoint. Organized channels keep project conversations structured and easy to search later, so discussions don’t get lost. On top of that, it offers enterprise-grade security and automated AI recaps via Copilot. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It’s heavy on CPU and RAM, which leads to noticeable lag and faster battery drain. The navigation also feels clunky, making it hard to find older messages and follow past threads. Switching between guest accounts and external organizations is slow and frustrating. On top of that, the overly granular settings make it overwhelming to manage constant notifications. Review collected by and hosted on G2.com.

Faith O.
FO
Faith O.
Microsoft Licensing Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Microsoft Teams Makes Remote Collaboration and Meetings Effortless"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is its ability to centralize communication, meetings, and document collaboration in a single platform. The fact that it is integrated into my office with Microsoft 365 environment makes it easy to collaborate on files without switching between multiple tools.

I also appreciate the meeting features, screen sharing, and channel-based collaboration, which help teams stay organized and productive.

My team members and I use it to brainstorm remotely, and we record our meetings for future reference. We also call each other for official matters, and the calls are always clear.

we use the whiteboard feature for drawing and show of calculations just like we are in the classroom.

we chat and show our moods while in the meeting or training. I love the experience.

With Teams remote job is made easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Though it easy to understand, but the interface can feel cluttered, especially when many teams, channels, chats, and apps are in use.

Finding older conversations or files can sometimes be difficult, and this may be kind of stressful, as Important messages may get buried in busy channels. Review collected by and hosted on G2.com.

Diana H.
DH
Diana H.
Regional Marketing Lead
Mid-Market (51-1000 emp.)
"Teams centralizes everything and facilitates daily coordination with your team"
4.5/5
What do you like best about Microsoft Teams?

What I value most about Teams is how practical it is to have everything centralized. I work with it every day and honestly, I can't imagine coordinating with my team any other way.

I especially like how the groups and channels are organized, because each team or project has its own space and messages don't get lost in all the noise. I also find it very useful that the files are stored right there, without needing to go look for them elsewhere.

What gives it an extra edge is the connection with Copilot. I don't use it for everything, but when I have a long meeting, summarizing the conversation and even translations of meetings in other languages. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I like the least is that at the beginning it is not very intuitive. It has quite a few icons and options, but finding what you need when you are new takes more effort than it should.

I had to go exploring to discover where each function was. It's not something that blocks you, but it does create friction at the start. I think with a slightly more guided onboarding or a clearer interface for new users, the experience would improve significantly. Review collected by and hosted on G2.com.

Prasanna Kumar  D.
PD
Prasanna Kumar D.
Data Annotator
Computer Software
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Strong Enterprise Video Conferencing with a User-Friendly UI and Real-Time Collaboration"
5/5
What do you like best about Microsoft Teams?

it gives strong video conference for enterprise uses and moreover it supports seamless performance and interactions among people. and i like the UI which is most attractive and user friendly where a new user can easily understand the workflow. and talking about real time collaboration where the users can simultaneously edit documents, spreadsheets and presentations is a fantastic feature of microsoft teams. It is more suitable for scheduling meetings, status indicators, shared calendars, and many more where these are most helpful during the covid times. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

the most frustrating is that it uses more ram and memory which causes my pc overheated and my laptop battery drains so fast and moreover it lags during meetings. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Thabang M.
TM
Thabang Masango
•
Last activity about 2 months ago

How do you manage Teams performance, notifications, and finding older messages/files?

GU
Guest User
•
Last activity 3 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,342)