Microsoft Teams Reviews & Product Details

The most helpful part is the integration with Outlook and Power Apps, which makes it really easy to build automations or use AI bots that do the work for you whenever needed (for example, scheduling). The interface is simple and easy to use, and it doesn’t lag compared to other meeting platforms. Other features like notes, polls, etc. are also great, and you can use them in GCs to reach consensus more easily. Review collected by and hosted on G2.com.

Scheduling messages on Teams channel doesn't work properly sometimes and need to be worked upon. Other than that while using power app with team you can't mention or @ anyone in the chats via flow. but this can be done in channel. Review collected by and hosted on G2.com.

What I like most about Microsoft Teams is how effectively it centralizes our day-to-day communication. Rather than bouncing between three separate apps for messaging, jumping on video calls, and sharing project documents, everything happens within a single interface. It also keeps our ongoing project conversations neatly organized by channels, which saves me a lot of time each day. I especially like that my team can open and co-edit live Excel sheets or presentation decks right inside a chat window, without having to download files locally. Overall, it makes cross-functional collaboration feel extremely fluid. Review collected by and hosted on G2.com.

The platform can be pretty demanding on system resources, especially RAM and CPU. I’ve noticed that when I have several background apps running during a large video call with screen sharing enabled, my laptop can occasionally start to lag. Overall, the optimization could be improved to deliver smoother performance on standard hardware. Review collected by and hosted on G2.com.

This is one of the best tools for quick and easy interaction with candidates. It provides a simple and convenient platform for connecting candidates to virtual interviews. In day-to-day work, this tool feature integrations have greatly improved and simplified communication. It has made communication much easier compared to the old process that required in-person screening. The platform is very interactive, user-friendly, and easy to understand for both recruiters and candidates. A prescreen interaction through the tool makes my life way easier. AI integrations make candidate onboarding significantly improved performance. Also support through backend team is much appreciated. Review collected by and hosted on G2.com.

It shows sometime laggy interface, also pricing is not predefined so it would take more than expected efforts. Review collected by and hosted on G2.com.

Teams is many ways what I always wanted Slack to me, a signle source of collaborative and remote first work space. Teams is easy to use and integrates with everything we do as a company. There is some hiccups with Mac to PC and desktop to browser based video conferencing but overall the benefits outweight the downside. The cost of the app is nominal as it is included with my Outlook/MS365 suite so I don't even think about it. As far as technical support goes there has been a rash of scammers that have been attempting to use Teams as a means to trick people which have been troublesome at best. However once you're locked into the MS356 ecosystem you feel at home as your Onedrive and your other apps seemlessly work together. Review collected by and hosted on G2.com.

The vide conferencing tools are confusing and lack the ease that Zoom has. Review collected by and hosted on G2.com.

It’s very easy to use since it’s inbuilt, and we’ve been working in the Microsoft environment for a long time. I can create my own channels and groups, host polls, and use the inbuilt AI for transcripts. I can also integrate it with other tools, such as space management tools, and I can use it on my phone, which makes it really handy. It also stores documents shared with a person, so it’s easy to find resources later.

In terms of onboarding, it was fairly easy because it was inbuilt, and of course there’s hardly any downtime. Review collected by and hosted on G2.com.

Sometimes it takes a while to load older chats, especially when there’s a lot of media involved. Aside from that, there isn’t much I don’t like about it. It does its job well for us. Review collected by and hosted on G2.com.

What the best i like about is how the things like communication, file sharing and important updates can be shared altogether in one platform. And the integration of MS365 apps makes it more efficient during the project work especially done in collaboration.The UI/UX is well built as it has organised team channels.It increase the overall performance of the project or task. Review collected by and hosted on G2.com.

The one thing I dislike is that it sometimes feels slow in low performance systems. Even the notification system is bit complex as it can be clustered and not visible properly. One more thing it feels bit complex at start as it contains multiple features which is quite confusing for the beginners. Review collected by and hosted on G2.com.

I like how Microsoft Teams keeps everything in one place—chat, meetings, files, and integrations—so I don’t have to jump between tools. The collaboration feels pretty smooth, especially with live co-authoring in docs and quick screen sharing. It’s just efficient for both daily ops and bigger project work. What I like most is how well Microsoft Teams integrates with other tools—whether it’s connecting bots via webhooks/RPC-style APIs or syncing workflows with apps like Slack alternatives, Jira, or CI/CD systems. It makes automation and cross-platform communication much easier without building everything from scratch. For a daily work tool, that kind of extensibility is a huge plus. Review collected by and hosted on G2.com.

One thing I dislike is that on macOS the app can be unstable—sometimes it doesn’t restart properly and requires a full relaunch. I’ve also run into occasional issues with screen sharing, where it either lags or fails to start. It can be a bit frustrating during important meetings. Review collected by and hosted on G2.com.

Microsoft Teams is a great vision for team communication over Skype. I really like its ability to collaborate across all types of media. It allows for group calls, meeting scheduling, media sharing, and communicating.

Doesnt have too clunky onboarding, all you need is your MS account and you are off to collaborate Review collected by and hosted on G2.com.

Often I encounter bugs when using Team, especially during calls, blank screen and no video showing etc.

I have also encountered one where the messages were jumbled and not chronological

Finally the greatest frustration is that the actual chat interface completely disappears when you are on a call and getting back to the main interface to view messages or other team chat is nearly impossible. It would be great to have the video call in its own seperate window so one can switch back and forth from main interface to video Review collected by and hosted on G2.com.

It is an excellent collaboration platform within the company, we have been using it since the pandemic and it has been quite useful for us. We have remote staff, both locally and in other cities, and with Teams we have been able to maintain constant and high-level communication. Along with that, the interface has improved A LOT since we started using it in 2020, and it integrates with AI agents to be able to summarize information, which is very useful for us. Review collected by and hosted on G2.com.

It remains a Microsoft tool that comes from another tool, so much of the functionality expected to come by default took a while to arrive (being able to reply to messages from the computer...) But these days the only thing I don't "like" is the fact that it still performs poorly on "low-end" devices that we use with some of our external collaborators, but it is better than before. Review collected by and hosted on G2.com.

Microsoft Teams gives me a single, reliable hub to manage client communication, internal collaboration, and deal progression without constantly switching platforms. As an outside sales account executive, I especially value how it keeps conversations, files, and meeting notes organized by account, which makes it easy to stay aligned with internal teams and respond quickly to clients. The seamless integration with Outlook, SharePoint, and CRM tools helps me stay efficient on the go, whether I’m preparing for a meeting, following up on opportunities, or jumping into a video call from my phone. It ultimately helps me stay responsive, organized, and focused on closing business. Review collected by and hosted on G2.com.

At times, Microsoft Teams can feel cluttered, especially with multiple channels, chats, and notifications happening at once, which can make it harder to quickly find important conversations or updates. As someone in outside sales, I also notice occasional delays or performance issues when switching between chats, calls, and files on mobile, which can be frustrating when I’m on the go. Additionally, the search function and file organization can sometimes make it difficult to quickly locate past documents or messages, particularly when working across several accounts and internal teams. Review collected by and hosted on G2.com.