Microsoft Teams

By Microsoft

4.4/5(19,215)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

Microsoft Teams Reviews & Product Details

Profile Status

This profile is currently managed by Microsoft Teams but has limited features.

Are you part of the Microsoft Teams team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Typical Contract Price

Pricing provided by BetterCloud and others.

Product Avatar Image

Have you used Microsoft Teams before?

Answer a few questions to help the Microsoft Teams community

Microsoft Teams Reviews (19,215)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,215)

View 70 Video Reviews
4.4
19,215 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools in one platform. The reliable communication features, including chat, video calls, and screen sharing, contribute to efficient teamwork. However, many note that the app can be resource-intensive, leading to performance issues on older devices.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Diksha S.
DS
Diksha S.
Co-Founder
Mid-Market (51-1000 emp.)
"Centralized Communication and Smooth Collaboration in One Place"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how effectively it centralizes our day-to-day communication. Rather than bouncing between three separate apps for messaging, jumping on video calls, and sharing project documents, everything happens within a single interface. It also keeps our ongoing project conversations neatly organized by channels, which saves me a lot of time each day. I especially like that my team can open and co-edit live Excel sheets or presentation decks right inside a chat window, without having to download files locally. Overall, it makes cross-functional collaboration feel extremely fluid. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The platform can be pretty demanding on system resources, especially RAM and CPU. I’ve noticed that when I have several background apps running during a large video call with screen sharing enabled, my laptop can occasionally start to lag. Overall, the optimization could be improved to deliver smoother performance on standard hardware. Review collected by and hosted on G2.com.

VS
Vishal S.
Senior Executive - Recruitment
Mid-Market (51-1000 emp.)
"Excellent tool for Candidate Interviews with Great Integrations and Support"
5/5
What do you like best about Microsoft Teams?

This is one of the best tools for quick and easy interaction with candidates. It provides a simple and convenient platform for connecting candidates to virtual interviews. In day-to-day work, this tool feature integrations have greatly improved and simplified communication. It has made communication much easier compared to the old process that required in-person screening. The platform is very interactive, user-friendly, and easy to understand for both recruiters and candidates. A prescreen interaction through the tool makes my life way easier. AI integrations make candidate onboarding significantly improved performance. Also support through backend team is much appreciated. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It shows sometime laggy interface, also pricing is not predefined so it would take more than expected efforts. Review collected by and hosted on G2.com.

Jesse B.
JB
Jesse B.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Teams Feels Like Home in the Microsoft 365 Ecosystem"
5/5
What do you like best about Microsoft Teams?

Teams is many ways what I always wanted Slack to me, a signle source of collaborative and remote first work space. Teams is easy to use and integrates with everything we do as a company. There is some hiccups with Mac to PC and desktop to browser based video conferencing but overall the benefits outweight the downside. The cost of the app is nominal as it is included with my Outlook/MS365 suite so I don't even think about it. As far as technical support goes there has been a rash of scammers that have been attempting to use Teams as a means to trick people which have been troublesome at best. However once you're locked into the MS356 ecosystem you feel at home as your Onedrive and your other apps seemlessly work together. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The vide conferencing tools are confusing and lack the ease that Zoom has. Review collected by and hosted on G2.com.

YW
Yash W.
Senior Project Manager
Mid-Market (51-1000 emp.)
"MS teams with inbuilt AI features for easy meeting notes, and transcripts"
5/5
What do you like best about Microsoft Teams?

It’s very easy to use since it’s inbuilt, and we’ve been working in the Microsoft environment for a long time. I can create my own channels and groups, host polls, and use the inbuilt AI for transcripts. I can also integrate it with other tools, such as space management tools, and I can use it on my phone, which makes it really handy. It also stores documents shared with a person, so it’s easy to find resources later.

In terms of onboarding, it was fairly easy because it was inbuilt, and of course there’s hardly any downtime. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it takes a while to load older chats, especially when there’s a lot of media involved. Aside from that, there isn’t much I don’t like about it. It does its job well for us. Review collected by and hosted on G2.com.

Aman G.
AG
Aman G.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Collaboration Hub with Smooth MS365 Integration"
4/5
What do you like best about Microsoft Teams?

What the best i like about is how the things like communication, file sharing and important updates can be shared altogether in one platform. And the integration of MS365 apps makes it more efficient during the project work especially done in collaboration.The UI/UX is well built as it has organised team channels.It increase the overall performance of the project or task. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The one thing I dislike is that it sometimes feels slow in low performance systems. Even the notification system is bit complex as it can be clustered and not visible properly. One more thing it feels bit complex at start as it contains multiple features which is quite confusing for the beginners. Review collected by and hosted on G2.com.

Daniel K.
DK
Daniel K.
System Engineer
Small-Business (50 or fewer emp.)
"Microsoft Teams: All-in-One Collaboration with Powerful Integrations and Automation"
5/5
What do you like best about Microsoft Teams?

I like how Microsoft Teams keeps everything in one place—chat, meetings, files, and integrations—so I don’t have to jump between tools. The collaboration feels pretty smooth, especially with live co-authoring in docs and quick screen sharing. It’s just efficient for both daily ops and bigger project work. What I like most is how well Microsoft Teams integrates with other tools—whether it’s connecting bots via webhooks/RPC-style APIs or syncing workflows with apps like Slack alternatives, Jira, or CI/CD systems. It makes automation and cross-platform communication much easier without building everything from scratch. For a daily work tool, that kind of extensibility is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike is that on macOS the app can be unstable—sometimes it doesn’t restart properly and requires a full relaunch. I’ve also run into occasional issues with screen sharing, where it either lags or fails to start. It can be a bit frustrating during important meetings. Review collected by and hosted on G2.com.

Asif Farhan K.
AK
Asif Farhan K.
Data Engineer
Small-Business (50 or fewer emp.)
"Microsoft Teams Makes Collaboration Easy Across Calls, Chat, and Media"
4/5
What do you like best about Microsoft Teams?

Microsoft Teams is a great vision for team communication over Skype. I really like its ability to collaborate across all types of media. It allows for group calls, meeting scheduling, media sharing, and communicating.

Doesnt have too clunky onboarding, all you need is your MS account and you are off to collaborate Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Often I encounter bugs when using Team, especially during calls, blank screen and no video showing etc.

I have also encountered one where the messages were jumbled and not chronological

Finally the greatest frustration is that the actual chat interface completely disappears when you are on a call and getting back to the main interface to view messages or other team chat is nearly impossible. It would be great to have the video call in its own seperate window so one can switch back and forth from main interface to video Review collected by and hosted on G2.com.

AH
Alex H.
Support manager
Mid-Market (51-1000 emp.)
"Excellent collaboration platform: constant remote communication and integration with AI"
4.5/5
What do you like best about Microsoft Teams?

It is an excellent collaboration platform within the company, we have been using it since the pandemic and it has been quite useful for us. We have remote staff, both locally and in other cities, and with Teams we have been able to maintain constant and high-level communication. Along with that, the interface has improved A LOT since we started using it in 2020, and it integrates with AI agents to be able to summarize information, which is very useful for us. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It remains a Microsoft tool that comes from another tool, so much of the functionality expected to come by default took a while to arrive (being able to reply to messages from the computer...) But these days the only thing I don't "like" is the fact that it still performs poorly on "low-end" devices that we use with some of our external collaborators, but it is better than before. Review collected by and hosted on G2.com.

Katie L.
KL
Katie L.
account executive
Broadcast Media
Enterprise (> 1000 emp.)
"A Reliable Hub for Sales: Organized Accounts and Seamless Microsoft Integrations"
5/5
What do you like best about Microsoft Teams?

Microsoft Teams gives me a single, reliable hub to manage client communication, internal collaboration, and deal progression without constantly switching platforms. As an outside sales account executive, I especially value how it keeps conversations, files, and meeting notes organized by account, which makes it easy to stay aligned with internal teams and respond quickly to clients. The seamless integration with Outlook, SharePoint, and CRM tools helps me stay efficient on the go, whether I’m preparing for a meeting, following up on opportunities, or jumping into a video call from my phone. It ultimately helps me stay responsive, organized, and focused on closing business. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

At times, Microsoft Teams can feel cluttered, especially with multiple channels, chats, and notifications happening at once, which can make it harder to quickly find important conversations or updates. As someone in outside sales, I also notice occasional delays or performance issues when switching between chats, calls, and files on mobile, which can be frustrating when I’m on the go. Additionally, the search function and file organization can sometimes make it difficult to quickly locate past documents or messages, particularly when working across several accounts and internal teams. Review collected by and hosted on G2.com.

Felix M.
FM
Felix M.
DevOps Specialist
Small-Business (50 or fewer emp.)
"Fantastic Facilitator AI and Smooth Microsoft Integration"
4/5
What do you like best about Microsoft Teams?

It integrates with Outlook Calendar and other Microsoft apps, and it can sync across my devices and transfer calls. It isn’t heavy on mobile phones and generally performs well. I haven’t used any support or onboarding process since I started working with it, mainly because I’m not an admin. I also haven’t seen many AI tools there, except the AI assistant called “Facilitator,” which is fantastic, although it could still be better. The UI/UX is good overall, but it can be unresponsive at times and a bit buggy. Pricing should also keep small startups in mind. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that the notifications and overall chat organization can sometimes feel overwhelming, especially when I’m in busy teams with lots of channels and frequent meetings. On top of that, it isn’t always easy to quickly track down older messages or files, and finding what I need can take longer than it does in more streamlined communication tools. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 23 days ago

What software do you need for Microsoft teams?

10 Upvotes
19
Join the conversation
GU
Guest User
Last activity about 2 months ago

What is the use of Microsoft teams?

Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Live Chat
Scheduling
Recording
Participant Permissions
Product Avatar Image
Microsoft Teams
4.4/5(19,215)