Microsoft Teams

By Microsoft

4.4/5(19,342)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19342 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
4.4
19,342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration and productivity by allowing easy access to files and tools in one platform. The ability to conduct meetings, share files, and communicate effectively in a single interface is highly valued. However, some users note that it can be resource-heavy, leading to occasional performance issues.

Pros & Cons

Generated from real user reviews
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Raisa  F.
RF
Raisa F.
Payout Support
Financial Services
Small-Business (50 or fewer emp.)
"Its a communication through chat, video conferencing and online meetings"
5/5
What do you like best about Microsoft Teams?

It provides an all-in-one collaboration platform that brings together chat, video conferencing, file sharing, and team collaboration in a single interface. It also integrates seamlessly with Microsoft 365 applications such as Outlook, Word, Excel, and PowerPoint. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is a powerful collaboration platform, it can sometimes feel resource-intensive, particularly on older devices, which can lead to slower performance. The interface can also be overwhelming for new users, given the sheer number of features, channels, and settings available. Review collected by and hosted on G2.com.

Kirk V.
KV
Kirk V.
Lead Data Strategist - Data & Analytics Transformation
Enterprise (> 1000 emp.)
"Intuitive Interface with Easy-to-Follow Chats and Strong Call Quality"
4/5
What do you like best about Microsoft Teams?

The interface is intuitive, with options to favorite people, group chats, or channels. GIFs are available if your organization allows them. Emojis work well, and chat messages are easy to read, format, and follow. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Often needs to restart due to updates that seem to happen every other day. Camera sometimes doesn’t work and mute is sometimes On and sometimes off when joining and meeting. One time the mute was taken off even though I didn’t press the button. Call quality has been very good recently and they added a connection quality feature to see other people’s connections and your connection quality. Review collected by and hosted on G2.com.

Harsh T.
HT
Harsh T.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"Easy Team Collaboration with Great Call Quality and Search"
4.5/5
What do you like best about Microsoft Teams?

Easy to connect with the team, scheduling meetings, creating groups. Call quality and easy to search files and text. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Chat storage feels too limited. It’s difficult to find chats that are older than 3–4 months. They show up in the search window, but when I click on them, the chat isn’t actually there. Review collected by and hosted on G2.com.

Furkan A.
FA
Furkan A.
Data scientist
Computer Software
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Communication and Collaboration Made Easy with Microsoft Teams"
5/5
What do you like best about Microsoft Teams?

One of the most useful things about Microsoft Teams is that it combines communication and collaboration in a single platform. I can send messages, join video meetings, share files, and work with team members without having to switch between different applications. This makes daily communication much easier and more organized. The interface is simple and easy to understand, even for new users. The chat feature is especially helpful for quick discussions and reduces the need for long email exchanges. Scheduling and joining meetings is straightforward, and the screen-sharing feature works well during presentations and team discussions. Another advantage is that shared files and conversation history are stored in one place, making it easy to find information when needed. It helps teams stay connected, improves collaboration, and supports productivity throughout the workday. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I do not like about Microsoft Teams is that it can sometimes feel a little slow, especially when there are many chats, channels, or notifications. It may also take some time to find certain settings or older messages when you need them quickly. I have also noticed that when many notifications come in at once, it can be difficult to keep track of important updates. For new users, some features may feel confusing at first because there are many options available. Apart from these small issues, my overall experience has been good. Microsoft Teams is still a useful tool for communication and collaboration, and these problems do not happen often enough to cause major issues. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Two Years Of Great Experience With Microsoft Teams"
4.5/5
What do you like best about Microsoft Teams?

I have been using Microsoft Teams for the past two years, and it has been incredibly helpful for my daily work. The best part about this software is how easily it allows me to stay connected with others through chat and video calls. The file-sharing feature is also very smooth, making collaboration simple and organized in one place. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The only downside I have noticed is that Microsoft Teams consumes a lot of internet data during video calls and meetings. Sometimes, if the network connection is a bit weak, the app lags or takes time to load properly. It can also be quite heavy on older devices, causing them to slow down slightly. Review collected by and hosted on G2.com.

Subhashis G.
SG
Subhashis G.
Analyst
Mid-Market (51-1000 emp.)
"Easy Communication and Teamwork in One Place"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Team is that it makes communication and teamwork easy. I can attend meetings, chat with people, share files and work together in one place. It is simple and useful for both work and learning. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft team is that sometimes the app feels a little slow. Especially when joining meetings or switching between chats and teams. It can also be confusing when there are too many notifications and messages. Review collected by and hosted on G2.com.

Felipe X.
FX
Felipe X.
Export Analyst
Enterprise (> 1000 emp.)
"Tool for Online Meetings with Helpful AI and Microsoft Office Integration"
5/5
What do you like best about Microsoft Teams?

In my opinion, the most helpful feature is that it enables meetings to be held online, connecting people who work or study far away. AI and integration with Microsoft Office tools helps a lot in our performance specially at work, in addition to improving our experience. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don’t see anything I dislike. The only time I run into problems is when my connection isn’t good. Review collected by and hosted on G2.com.

Joseph L.
JL
Joseph L.
Founder
Small-Business (50 or fewer emp.)
"Hard to Navigate, Overpriced, and Plagued by Audio/Video Issues"
1/5
What do you like best about Microsoft Teams?

Not much, I do not like Microsoft's minimalist Windows style. It's impossible to tell whether it's a box or just a container. Its a problem across their Office suite but Teams is particularly bad. Its hard to navigate the side panel as well or find files. It sucks that there are still industries that it is the "gold standard". Its too expensive as well Microsoft has more money than God. Copilot sucks as well. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Everything, Zoom, and Discord are examples of much better products. Skype also sucks litterally spend all my time online in and out of work in Zoom or Discord. I have had many technical issues with Audio and video as well in Teams because the grid suffers from the same UX issues. Review collected by and hosted on G2.com.

Juan giraldo O.
JO
Juan giraldo O.
Musician
Mid-Market (51-1000 emp.)
"All in one place, but with room to improve"
4/5
What do you like best about Microsoft Teams?

As an Outlier contributor working with distributed teams and collaborative projects, what I like most about Microsoft Teams is its ability to bring communication, meetings, file sharing, and project coordination into a single platform. The interface is intuitive and easy to navigate, helping teams stay organized through channels and focused conversations. Its integration with Microsoft 365 applications such as Word, Excel, Outlook, and SharePoint makes collaboration more efficient by allowing users to access and edit documents without constantly switching between tools.

Microsoft Teams also delivers strong performance through reliable messaging, video conferencing, and real-time collaboration features that support productive teamwork. From a business perspective, it offers good value by reducing the need for multiple separate applications, which improves ROI and operational efficiency. The onboarding process is straightforward, and the available support resources help new users adapt quickly. In addition, AI-powered features such as meeting transcription, summaries, and Copilot assistance help streamline workflows, save time, and improve overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel overly complex, especially for new users. With so many features, channels, notifications, and settings available, it may take time to learn how to navigate the platform efficiently. The interface can occasionally feel cluttered, making it harder to quickly find specific conversations, files, or tools.

Performance can also be inconsistent at times, particularly during large meetings or when multiple applications are running simultaneously. While the platform offers strong collaboration capabilities and integrations, managing notifications and keeping track of conversations across multiple teams can become overwhelming in highly active work environments. Additionally, some advanced features are only available through higher-tier plans, which may limit accessibility for smaller organizations. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Structured Channels That Keep Project Communication Organized"
4.5/5
What do you like best about Microsoft Teams?

What I find most valuable is the channel-based, structured chat functionality for coordinating work across teams and vendors. As a PM juggling multiple projects at once, I can separate conversations by topic or by project into different channels, so the communication history doesn’t get mixed up and remains easy to trace later for documentation or follow-up. The tagging (@mention) feature is also very effective for ensuring the right PIC is notified directly, without having to message people one by one—especially during urgent issues that require a quick response from several parties at the same time. On top of that, having file sharing built directly into chats and channels makes it simple for the team to access working documents without constantly switching between apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The notification overload is the biggest pain point. With multiple channels active across projects, it's really hard to tell which messages actually need immediate response or attention. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Thabang M.
TM
Thabang Masango
•
Last activity about 2 months ago

How do you manage Teams performance, notifications, and finding older messages/files?

GU
Guest User
•
Last activity 3 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,342)