Microsoft Teams

By Microsoft

4.4/5(19,198)
4.4 out of 5 stars

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Microsoft Teams Reviews (19,198)

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Reviews

Microsoft Teams Reviews (19,198)

View 70 Video Reviews
4.4
19,198 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration by allowing easy access to files and tools in one platform. The reliable communication features, including chat, video calls, and screen sharing, contribute to efficient teamwork. However, many note that the app can be resource-intensive, leading to performance issues on older devices.

Pros & Cons

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Rohith C.
RC
Rohith C.
Industry Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Microsoft 365 Integration Unifies Our Entire Workflow"
4/5
What do you like best about Microsoft Teams?

Teams excels at keeping cross-departmental communication centralized. The performance is highly reliable, even during large-scale town hall meetings with hundreds of attendees. I love the chat thread functionality, especially the ability to quickly shift a text conversation into an ad-hoc voice call or screen-share session with a single click. The search functionality is also incredibly robust, allowing me to find buried files or specific conversations from months ago using simple keywords, which greatly improves my daily productivity. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The file management system, which relies on SharePoint in the background, can be confusing for standard users. If a file is moved or renamed within a channel, it frequently breaks the link inside the chat thread, causing access errors for the team. Furthermore, when channels accumulate dozens of threaded replies, the conversation view gets messy, making it difficult to follow a single linear train of thought without accidentally starting an entirely new thread. Review collected by and hosted on G2.com.

Christus D.
CD
Christus D.
Systems Engineer
Enterprise (> 1000 emp.)
"Seamless Collaboration & Planner with Super Helpful AI integration and Enriching Add-Ons"
4/5
What do you like best about Microsoft Teams?

I like how seamless the integration is between conversations and the planner within a single application interface. I also find the add-on app integrations super helpful. Even when you’re part of a larger group, the variety of integrations makes using Teams feel more enriching, and it’s a realisation that you’re barely scratching the surface of what Teams has to offer.

I’m excited to see the move toward Copilot integration. The added breadth and depth of AI features in Teams will be a great improvement, and a prime reason to keep using Teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I’d really like more ways to organize the look and feel of chats, groups, and teams, because the UI can start to feel cluttered fast once regular chats, meeting chats, groups, and other similar threads are all mixed together. It would also help to be able to take notes directly within Teams, or quickly turn chat messages into reminders or to-do items, since I often use messages to capture those things. A built-in note-taking or task feature would be a genuinely valuable addition, especially in enterprise environments where I’ve run into limitations when certain consulting firms restrict the use of add-ons. Overall, I trust Microsoft to keep building out and strengthening the business-focused utility features as the product continues to evolve. Review collected by and hosted on G2.com.

Mayank  S.
MS
Mayank S.
L2- Operations
Small-Business (50 or fewer emp.)
"Reliable Video Meetings and Seamless Cross-Device Collaboration"
4.5/5
What do you like best about Microsoft Teams?

Reliable video meetings with screen sharing, recordings, live captions, and breakout rooms

Easy file access where documents stay tied to the conversation they belong to

Integration ecosystem for apps like Planner, OneNote, Jira, GitHub, and many others

Cross-device syncing so it works smoothly on desktop, web, and mobile Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Too many notifications, which can make it hard to focus

Search can be inconsistent, especially for older messages or files

Performance issues like lag or high memory usage on some systems

File organization can get confusing when documents are spread across chats, channels, and SharePoint folders

UI complexity, especially for new users trying to navigate tabs, teams, channels, and settings

Meeting quality can occasionally fluctuate depending on network or system load Review collected by and hosted on G2.com.

AM
Ajit M.
IT Engineer
Media Production
Enterprise (> 1000 emp.)
"All-in-One Collaboration Hub for Modern Workplaces"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams brings everything into one place and makes day-to-day work feel more comfortable and organized. It reduces the need to constantly switch between emails, meetings, chats, files, and other tools, because Teams integrates it all into a single platform.

It’s very easy to use, and the UI is user-friendly.

From an admin/IT perspective, I also appreciate that it’s both secure and manageable. With integrations into Intune, Entra ID, and compliance tools, it’s easier to enforce policies and keep things consistent. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It can sometimes feel heavy and a bit overwhelming, especially with heavy use. Performance can be a concern at times as well. But overall, it’s manageable compared to other tools like this. Review collected by and hosted on G2.com.

Karsh T.
KT
Karsh T.
SOC Engineer
Consulting
Mid-Market (51-1000 emp.)
"Seamless Collaboration Simplified"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams seamlessly integrates with other tools in broader Microsoft ecosystem. Enhancing my ability collaborate on files directly through OneDrive, SharePoint, and tools like Word, Excel, and PowerPoint and making it easy to share across makes day-to-day work much more efficient.

Also the support for third-party tools like Jira and GitHub is great, making it a single tool to centralize communication, Track project, shifts and tasks all in a single place. Helps maintaing context and improving coordination during incidents or ongoing projects.

Moreover the user interface feels good, organized, and relatively easy to navigate even when managing multiple chats, meetings, and channels simultaneously. Performance is stable apart of some hiccups in my experience, with Consistency on calls , good notifications, and good collaboration across desktop and web. Overall, Making it a well-rounded platform that works effectively for both business communication and cross-functional collaboration Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One area where Microsoft Teams could improve is overall stability and resource optimization. The application can feel quite heavy in terms of CPU and memory usage compared to some competing collaboration platforms.

The interface is feature-rich, which is great from a functionality perspective, but at times it can also feel overly complex. This can create a learning curve for new users, and even for experienced users who are trying to troubleshoot quickly during active work.

I’ve also noticed that the mobile experience, particularly on Android devices, still has room for improvement. Call handling, notification consistency, and overall app stability can occasionally be unreliable compared to the iOS version, which generally feels more polished and optimized. While these issues aren’t major deal-breakers, improving performance and simplifying a few UI workflows would significantly enhance the overall user experience. Review collected by and hosted on G2.com.

sunfiboai d.
SD
sunfiboai d.
AI-ML Software Developer
Small-Business (50 or fewer emp.)
"Seamless Microsoft 365 Integration for Organized, Reliable Team Collaboration"
4.5/5
What do you like best about Microsoft Teams?

It integrates seamlessly with Microsoft 365, bringing chat, meetings, file sharing, and collaboration into one place. The interface is straightforward, meeting quality is consistently reliable, and team communication feels more organized and efficient overall. In a way, it’s like humanity unified under notifications and calendar invites. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes feel resource-heavy, especially on lower-end systems. In large organizations, notifications can quickly become overwhelming, and the interface can occasionally feel cluttered when you’re trying to manage multiple chats, channels, and meetings at the same time. Modern productivity: twenty-seven pings before breakfast. Review collected by and hosted on G2.com.

Nehal D.
ND
Nehal D.
Lead Analyst
Financial Services
Enterprise (> 1000 emp.)
"Great Microsoft Integration, but Heavy Performance and Search/Notification Friction"
3/5
What do you like best about Microsoft Teams?

For me, the best part is how well it integrates with the Microsoft ecosystem. Since most of my work already happens in Excel, Outlook, PowerPoint, and OneDrive, Teams fits naturally into my day-to-day workflow. It makes it really convenient to share files during meetings, collaborate on spreadsheets, and quickly access previous discussions when I need context. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The application can occasionally feel heavy on system resources, particularly when I have multiple meetings, chats, and large files open at the same time. The search function for older chats and messages could also be more reliable, as it doesn’t always surface what I’m looking for.

Notifications can also become overwhelming in large group channels unless they’re customized carefully, so it takes a bit of tweaking to keep them manageable. Review collected by and hosted on G2.com.

Nand Nandan N.
NN
Nand Nandan N.
Full Stack Developer/ Student
Higher Education
Enterprise (> 1000 emp.)
"Optimized, Efficient UI with Great Streaming Quality and Strong Community Support"
4/5
What do you like best about Microsoft Teams?

It is highly optimized, institutional pricing is reasonable, the ui/ux is very efficient operation as it can be as simple as just a click. The complexity is close to none as it tries to resemble a normal social platform. the video resolution while streaming in a meeting is one of the best but the date loss can be improved. We have multiple app integrations which can have live sharing of data to co ordinate with the teams. The AI is still under development because copilot is kind of slightly new . The support from the team is highly effective as the community is very active on trying to solve any uprising problems or glitches Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The downsides are caused maybe because of the time taken to update such as defining roles to people . High resource usage in the startup of the app. Might lag when used in very old hardware. The internet connection should be strong to take advantage of the entire software Review collected by and hosted on G2.com.

Shivam G.
SG
Shivam G.
Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless Microsoft Integration and Smooth, Feature-Rich Meetings"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams has a simple interface, which makes it very beginner-friendly. It can also be integrated with other tools like Power Apps, which makes it easier to handle Teams data in a large-scale company. The Copilot AI feature also helps me find quick solutions to my problems.

Integration with the Microsoft ecosystem: With Teams, I can email directly through Outlook, use SharePoint links, and share them anywhere within the same application. This saves a lot of time and keeps everything centralized.

Organized communication with channels and threads: The channel-based structure makes it easy to separate discussions by project or team. It helps us keep threads in one place, instead of having to search around trying to find a related chat.

Teams meetings and calls: Video calls, screen sharing, and recording work smoothly, even for larger meetings. I especially find the meeting recordings and transcripts useful for revisiting discussions later. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Performance can feel heavy at times

Microsoft Teams can occasionally feel resource-heavy, especially when multiple chats, channels.It eats up lot of ram of my system

Search functionality isn’t always reliable

While search exists, finding older messages or specific files can be frustrating. The results are not always precise

Too many notifications and limited control

Managing notifications across chats, channels, and mentions can get overwhelming. Sometimes i dont follow a thread but still it is showing in my notification bar Review collected by and hosted on G2.com.

David E.
DE
David E.
Interaction Content Designer
Design
Enterprise (> 1000 emp.)
"User-Friendly, All-in-One Collaboration with Copilot Integration"
4.5/5
What do you like best about Microsoft Teams?

I like how user-friendly and productive MS Teams is. It’s a great tool for communicating and collaborating with colleagues. I can chat, share files, make video calls, record and transcribe meetings, and integrate it with other applications. It feels like an all-in-one platform where I can do everything I need with my teammates in one place. The best thing so far is its integration with Copilot, which is great for summarising meetings, suggesting responses in chats, and other interesting functions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The platform can start to feel heavy over time and may lag or even crash, especially during video calls. Sometimes it also takes a long time to load older chats. On top of that, it can feel cluttered, with multiple channels, chats, notifications, and applications all happening at the same time. This can be overwhelming and, in some cases, makes it easy to lose track of what you’re working on. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 1 month ago

What is the use of Microsoft teams?

GU
Guest User
Last activity 18 days ago

What software do you need for Microsoft teams?

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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Live Chat
Scheduling
Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,198)