Microsoft Teams

By Microsoft

4.4/5(19,342)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Reviews & Product Details

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Pricing

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month

User Insights

Average based on 19342 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
Reviews

Microsoft Teams Reviews (19,342)

View 70 Video Reviews
4.4
19,342 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Microsoft 365, which enhances collaboration and productivity by allowing easy access to files and tools in one platform. The ability to conduct meetings, share files, and communicate effectively in a single interface is highly valued. However, some users note that it can be resource-heavy, leading to occasional performance issues.

Pros & Cons

Generated from real user reviews
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Elizabeth E.
EE
Elizabeth E.
Material Handler
Pharmaceuticals
Mid-Market (51-1000 emp.)
"User-Friendly Way to Message, Meet, and Share Files with Colleagues"
4/5
What do you like best about Microsoft Teams?

It’s very useful. I use it at work to contact colleagues, and I like how easy it is to send messages. It shows me who’s online and when my message has been read. I’ve occasionally joined meetings on there for training, and it seems to run smoothly.

The layout of Teams is user-friendly, and I frequently attach files, which I find simple to do. You can also set an out-of-office message to avoid being contacted, which is especially helpful when I’m not there.

It was pretty straightforward to set up, too. I can’t really comment on whether it’s worth the money since my company takes care of that, but I think it’s a great piece of software for connecting and getting in touch with colleagues efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it takes awhile on occasion to sign me in but not very often i experience this Review collected by and hosted on G2.com.

alka m.
AM
alka m.
Sales And Marketing Specialist
Insurance
Enterprise (> 1000 emp.)
"Essential for Cross Department Coordination and Long Term Project Archiving"
4.5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it gives our teams a single place to manage ongoing discussions, meetings, and project-related information. We use dedicated channels for different departments and initiatives, which makes it easier to keep conversations, shared documents, meeting recordings, and updates organized instead of searching across multiple tools. The meeting functionality has also been particularly valuable in day to day operations. Screen sharing, meeting recordings and collaborative document editing make it easier for teams to review updates, discuss issues, and track action items. When someone is unable to attend a meeting, they can review the recording and conversation history later, which helps maintain continuity without requiring separate follow up sessions. Another benefit is the ability to keep project information available over time. Teams provides a useful record of previous discussions, shared resources and decisions, making it easier for employees to reference information, onboard new team members, and stay informed about ongoing work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One challenge we have experienced with Microsoft Teams is keeping workspaces organized as usage grows across multiple departments and projects. Over time, channels, files, meeting recordings and shared documents can accumulate quickly making it important to regularly review and maintain content to avoid confusion. We have also found that locating older resources is not always as straightforward as it could be. For example finding a specific recording, document or discussion from a previous project sometimes requires checking multiple locations depending on how the content was originally shared or stored. While the integration with other Microsoft services is valuable it can occasionally create extra steps when managing information across different workspaces. Overall Microsoft Teams has been effective for collaboration and project coordination but improvements to content organization, information discovery and workspace management would make the platform even easier to use as teams and projects continue to expand. Review collected by and hosted on G2.com.

Ge now el C.
GC
Ge now el C.
Regional Senior Cloud Executive Information Technology Administrator
Mid-Market (51-1000 emp.)
"Integrated Collaboration with Powerful Meetings, Webinars, and Extensibility"
4/5
What do you like best about Microsoft Teams?

Integrated collaboration, video meetings and webinars, and extensibility. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Performance and memory usage are concerns for me. I also get too many notifications, which can be distracting. Navigation feels overly complex at times, and I’ve noticed inconsistencies with the search feature that make it harder to find what I’m looking for. Review collected by and hosted on G2.com.

CT
CIS Marketing T.
CIS Marketing Team
Mid-Market (51-1000 emp.)
"Powerful Microsoft 365 Hub, but Notifications, Search, and Onboarding Need Work"
3.5/5
What do you like best about Microsoft Teams?

The integration with the Microsoft 365 ecosystem is by far the strongest point. Everything connects — OneDrive files, SharePoint documents, Outlook calendar, Planner tasks — all accessible without leaving Teams. It eliminates the need to constantly switch between apps, which makes a real difference in daily productivity. (Integrations)

The UI is clean and well-organized. Channels, chats, and meetings each have their own section, and pinning important chats or channels keeps things accessible. The search function works well for finding past messages, files, or even specific keywords in conversations. (UI/UX)

Performance-wise, video calls and screen sharing are stable, even with multiple participants. I rarely experience lag or dropped calls, and it handles large file sharing without issues. The mobile app mirrors the desktop experience well, which is helpful when I'm away from my workstation. (Performance)

The AI features with Copilot are genuinely useful — meeting recaps, message summaries in busy channels, and suggested replies save time, especially after missing a meeting or catching up on a long thread. (AI/Intelligence)

For a tool that's already included in most Microsoft 365 business plans, the ROI is hard to beat. You're essentially getting a full communication, collaboration, and meeting platform at no extra cost if your organization already uses Microsoft 365. (Pricing/ROI)

Finally, the support is usually pretty smooth. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Notifications are hard to manage. When you're active in multiple channels and group chats, the default notification setup floods you with alerts. You can customize them per channel, but it takes time to configure, and there's no simple "priority only" mode that actually works well out of the box. (UI/UX)

It can be resource-heavy. Teams running alongside Outlook, Edge, and other Microsoft 365 apps noticeably slows down performance, especially on mid-range machines. It's gotten better over the years, but it still consumes more RAM than you'd expect for a communication tool. (Performance)

The learning curve for new users is real. The difference between a Team, a Channel, a Group Chat, and a regular Chat isn't obvious at first. There's no built-in onboarding walkthrough — you're left figuring it out yourself or watching external tutorials. For someone just starting out, it can feel overwhelming. (Support/Onboarding)

The search function, while decent, isn't always reliable. Finding a specific message from weeks ago can require multiple keyword attempts, and filters don't always narrow results the way you'd expect. (UI/UX)

Some integrations feel half-baked. For example, Planner inside Teams works, but it's not as smooth or full-featured as using Planner on its own. Same with the Wiki/Notes — it was recently replaced by OneNote, but the transition felt abrupt and not well communicated. (Integrations) Review collected by and hosted on G2.com.

Strive M.
SM
Strive M.
Anti-Money Laundering Analyst
Enterprise (> 1000 emp.)
"Microsoft Teams Simplifies Collaboration with Seamless Chat, Meetings, and Outlook Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it simplifies collaboration. It combines chat, video calls, meetings, and file sharing in one place, making it easy to communicate with colleagues and stay productive. The integration with Outlook also helps me manage my schedule efficiently Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I don't really dislike Teams, but managing a high volume of notifications can sometimes be challenging. Fortunately, the notification settings and search functionality make it much easier to stay organized and focus on what's important Review collected by and hosted on G2.com.

Khalid s.
KS
Khalid s.
IT Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
Guest users or non-business users of the software, not included in G2 scores.
"Microsoft Teams Makes Screen Sharing Feel Like an Interactive Workspace"
5/5
What do you like best about Microsoft Teams?

When zoomed into screen sharing, Microsoft Teams excels by treating shared content as an interactive workspace rather than just a passive video stream. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Microsoft Teams is a powerful enterprise hub, it comes with clear tradeoffs that frustrate power users and IT administrators alike. Heavy Resource Consumption: Built on the Electron framework, Teams is notorious for eating up significant CPU and RAM. It frequently causes system slowdowns, fan noise, and battery drain on mid-range or older machines—even after performance optimizations in the newer client. Review collected by and hosted on G2.com.

Pradip B.
PB
Pradip B.
Software Development Manager
Enterprise (> 1000 emp.)
"A Reliable Collaboration Tool with One Small Concern"
4/5
What do you like best about Microsoft Teams?

I have been using Microsoft collaboration tools including Teams for almost 20 years, and overall, it has been a very reliable and effective collaboration platform. I use it daily for team communication, meetings, and file sharing, and it has become an essential part of my work routine.

For grapevine discussions as well, this tool is best. I find it a great tool for both daily discussions and long-term projects.

Teams is quite straightforward. Since it integrates seamlessly with the Microsoft ecosystem, rolling it out and getting started was smooth. And it really helps in keeping everything connected and organized.

That being said, Teams remains one of the best collaboration tools i have worked with, and I genuinely appreciate how much it has improved teamwork and productivity over the years. I never had to contact Customer support as this software worked for me without any issue Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I noticed that attachments open directly in the chat window. Personally, I find this a bit inconvenient because I have to close the document and then go back to the chat window every time. A separate window option or tabs for opened document would make it much smoother. Review collected by and hosted on G2.com.

Bhuwanesh K.
BK
Bhuwanesh K.
Assistant Professor
Education Management
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Powerful Calendar & Meeting Scheduling for Effortless, Professional Meetings"
5/5
What do you like best about Microsoft Teams?

I particularly like its calendar and meeting scheduling features, which make it easy to add participants, set meeting times, create recurring meetings, and check attendees’ availability through Scheduling Assistant. The response options, lobby controls, online meeting settings, agendas, meeting notes, and follow-up tasks are also very useful for organizing professional meetings efficiently. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Some advanced settings can take time to understand. The interface can feel slightly complex for new users. Review collected by and hosted on G2.com.

anirban c.
AC
anirban c.
System Engineer
Mid-Market (51-1000 emp.)
"Microsoft Teams: A Reliable Workplace Collaboration Hub"
5/5
What do you like best about Microsoft Teams?

1. seamless integration with microsoft 365 application like outlook, word, excel, power point.

2.Easy communication through chat voice calls, and video meeting in single platform

3.Ability to schedule, join and manage meetings conveniently.

4.Real time document collaboration and switching between multiple tools

5.Strong security and reliable platform for hybrid and work-from home environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

1.The application can sometime be slow and consume significant resource.

2.Search function could be more accurate and faster

3.Notification can occasionally be inconsistent.

4.Finding older files, messages or conversation is not always intuitive.

5.Performance may degrade when multiple teams, channels and chats are active. Review collected by and hosted on G2.com.

Jason C.
JC
Jason C.
Sales Manager
Automotive
Small-Business (50 or fewer emp.)
"Microsoft Teams: A Complete Collaboration Hub with AI-Powered Productivity"
5/5
What do you like best about Microsoft Teams?

The best thing about Microsoft Teams today is how it has evolved into a complete collaboration hub. It’s no longer just for chat and video calls; it now includes AI-powered meeting summaries, real-time co-editing, and seamless integration with other Microsoft 365 tools. Features like Copilot, Intelligent Recap, and Loop components help save time, reduce meeting fatigue, and keep teams aligned. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Notification Overload

Alerts from multiple channels and threads pile up fast, and it becomes difficult to keep up as they accumulate. It’s hard to tell which messages are truly urgent versus which ones are just background chatter. Review collected by and hosted on G2.com.

Questions about Microsoft Teams? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Thabang M.
TM
Thabang Masango
•
Last activity about 2 months ago

How do you manage Teams performance, notifications, and finding older messages/files?

GU
Guest User
•
Last activity 3 months ago

What software do you need for Microsoft teams?

10 Upvotes
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Pricing Options

Pricing provided by Microsoft Teams.

Teams Essentials

$4.80
1 User Per Month
Microsoft Teams Comparisons
Microsoft Teams Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Screen Sharing
Real-Time Chat
Scheduling
Video Call Recording
Participant Permissions
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Microsoft Teams
4.4/5(19,342)