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Microsoft Copilot Studio

By Microsoft

4.4 out of 5 stars

How would you rate your experience with Microsoft Copilot Studio?

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Microsoft Copilot Studio Reviews & Product Details

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Power Virtual Agents

$1.00
2000 Sessions Month
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Microsoft Copilot Studio Reviews (124)

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Microsoft Copilot Studio Reviews (124)

View 1 Video Reviews
4.4
124 reviews

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Rishab Raj G.
RG
"Transforms AI Development with Seamless Microsoft Integration"
What do you like best about Microsoft Copilot Studio?

I like Microsoft Copilot Studio because it's easy to build and customize AI copilots without needing deep technical skills. The low-code interface and ready-made templates make it quick to turn ideas into working solutions. I also really value how well it integrates with Microsoft tools like Teams, SharePoint, and Power Platform, which makes the copilots actually useful in real work scenarios. I also enjoy how flexible and scalable Microsoft Copilot Studio is. It’s easy to start with a simple copilot and then gradually expand it with more advanced features as needs grow. The built-in analytics and testing tools work especially well, since they help track performance and improve responses over time. I appreciate the strong security and governance options, which make it suitable for enterprise use and give confidence when working with sensitive data. Overall, it saves time, reduces manual effort, and helps teams work more efficiently with AI. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

One area that could be improved is the learning curve for more advanced use cases. While basic copilots are easy to set up, building complex logic or integrations can become confusing and time-consuming. The pricing and credit model can also be hard to understand at first, making it difficult to estimate costs. Additionally, debugging and troubleshooting could be smoother, as error messages are sometimes unclear. Improving documentation and in-product guidance would make the overall experience even better. Review collected by and hosted on G2.com.

deneth p.
DP
Product Development Engineer
Mid-Market (51-1000 emp.)
"Powerful AI Copilot Platform with Great Potential"
What do you like best about Microsoft Copilot Studio?

Microsoft Copilot Studio makes it very easy to design, customize, and deploy AI copilots without needing deep coding knowledge. The drag-and-drop interface and built-in templates save time, while the integration with Microsoft 365 and Power Platform makes it seamless to connect with data sources already in use. I especially like the ability to quickly create conversational experiences, test them in real time, and scale them across teams. It also keeps improving with regular updates, making it future-ready. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While powerful, the initial setup and configuration can feel overwhelming for new users, especially if you’re not already familiar with Microsoft’s ecosystem. Some advanced features require additional licensing or subscriptions, which may increase cost for smaller organizations. The documentation is detailed but can sometimes be difficult to follow when troubleshooting integration issues. Performance can also lag if handling very complex workflows. Review collected by and hosted on G2.com.

Sandaru S.
SS
Student
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Great AI tool for boosting productivity and automating tasks"
What do you like best about Microsoft Copilot Studio?

What I like most is how seamlessly it integrates with Microsoft 365 tools. I can quickly automate repetitive tasks, generate content drafts, and even get suggestions inside apps I already use, like Word, Excel, and Teams. It really saves time and helps me focus on important work instead of small manual steps. The interface is simple, and I appreciate that it doesn’t require advanced technical knowledge to use effectively. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Sometimes the AI-generated content needs fine-tuning and doesn’t always get context 100% right, so I still have to review the results carefully. Also, some advanced features are only available in higher-tier plans, which can be limiting for smaller teams or individuals. However, these are small drawbacks compared to the overall productivity benefits. Review collected by and hosted on G2.com.

Prashant D.
PD
Principal Cybersecurity Specialist
Small-Business (50 or fewer emp.)
"Build you Own Agentic AI"
What do you like best about Microsoft Copilot Studio?

First of all, Microsoft Copilot Studio has given me an empowerment of no-code/Low-code interface to build, train and deploy my own custom copilot to build answering bots. Secondly and most importantly, I can easily integrate it with my Microsoft Ecosystem like outlook, OneDrive and Teams through which it helps me to work efficiently on my daily tasks. I don't need to do recurring job constantly. I have been using this on daily basis to ease my tasks. And most importantly it's ease to configure and deploy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

There are more likes of Copilot than dislikes... although i found that it might be sometime expensive to SMB's. Secondly, when you try to integrate with Power Platforms there might require some serious coding. Thirdly, it is more interpretable to Microsoft Ecosystem. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Great Productivity with AI-Powered Copilot"
What do you like best about Microsoft Copilot Studio?

Microsoft Copilot integrates seamlessly with tools like Word, Excel, Outlook, and Teams, making daily workflows much faster. Its ability to draft emails, summarize long chats, generate Excel formulas, and even analyze data is a huge time saver. The natural language interface makes it easy for both technical and non-technical users to adapt quickly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Sometimes the suggestions are too generic and require fine-tuning. For complex tasks, you still need to verify outputs carefully. Also, integration with third-party apps is still limited compared to Microsoft’s native ecosystem. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"Microsoft Copilot Studio: Easy AI Automation with Powerful Integrations, but Some Learning Curve"
What do you like best about Microsoft Copilot Studio?

Microsoft Copilot Studio makes it incredibly easy to build and customize AI-powered copilots without deep coding expertise. The best part is its seamless integration with Microsoft 365, Power Platform, and Azure services, allowing teams to automate workflows and enhance productivity using natural language prompts. The low-code interface and prebuilt connectors help quickly create conversational experiences tailored to business needs. It’s a game-changer for boosting efficiency and automating repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

While powerful, some advanced customizations still require familiarity with Azure or Power Automate. The setup can be slightly complex for first-time users, and documentation could provide more real-world use cases. Performance occasionally slows down with larger data models, and pricing may be a consideration for smaller teams. Review collected by and hosted on G2.com.

Tariq J.
TJ
Nokia Enterprise Supply Chain Lead MEA
"Reliable Feedback and Versatile Usability"
What do you like best about Microsoft Copilot Studio?

I always use Microsoft Copilot Studio to get quick feedback on personal, official, or technical details, and it never disappoints. I like how it provides up-to-date information and descriptions of products and usability under regulations. I also appreciate its flexibility and ability to adapt to different languages and environments, which gives a personalized feeling. It works like a buddy, mentor, or virtual partner, helping me gain details, knowledge, and information easily. Additionally, the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

NA Review collected by and hosted on G2.com.

Aastha S.
AS
Technical Recruiter
Enterprise (> 1000 emp.)
"Copilot can draft emails, create reports, summarize resumes, and even generate job descriptions."
What do you like best about Microsoft Copilot Studio?

For my work, it help in understanding the client requirements as per the Job Description. It helps in summarizing the candidate experience and resume. Its also helps in tasks and answering the questions. In all, it help in my day to day activity related to the work. Customer support is provided if facing some issues. Copilot can ease the implementation of tasks, processes, and even new systems—especially in roles like yours where efficiency and accuracy. It helps increase and sustain it by being consistently useful, accessible, and easy to integrate into daily workflows. it use more frequently in many workplaces. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

Copilot cannot be 100% accurate, especially with the recent or niche topics. Relying too much can reduce critical thinking or creativity of a person. Review collected by and hosted on G2.com.

Rojan S.
RS
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"A solid AI assistant platform that accelerates productivity"
What do you like best about Microsoft Copilot Studio?

What I like most about Microsoft Copilot Studio is how seamlessly it integrates with the Microsoft 365 ecosystem. It's intuitive and doesn't require heavy technical knowledge to get started. The natural language interface feels very fluid, and it’s impressive how quickly it can generate usable content, summaries and even help draft responses across different apps. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

The main downside for me has been occasional limitations when dealing with more complex or industry-specific tasks. Sometimes, the responses can be a little generic or too cautious, which means I still need to spend time editing. Also, the licensing and pricing structure can feel a bit confusing at first, especially for organizations trying to scale its use. Review collected by and hosted on G2.com.

Faisal A.
FA
Research And Development Specialist
Small-Business (50 or fewer emp.)
"Promising Tool with Room to Polish"
What do you like best about Microsoft Copilot Studio?

I use Copilot a lot for fine-tuning documents, formatting manuals, solving math problems, and writing emails or formal applications. It’s like having a smart assistant in my corner especially helpful when I need things to sound polished without spending hours editing. One time, it caught a formatting error in a product manual that would’ve gone out to clients saved me from a pretty embarrassing situation. Moments like that make it feel genuinely useful. Sure, there are glitches here and there, and it sometimes gets confused with more complex tasks, but for day-to-day stuff? It’s reliable, efficient, and saves me time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot Studio?

I mostly get frustrated where it miss the mark when the instructions aren’t super clear. It struggles a bit with more nuanced or layered tasks like when I want a document formatted in a specific style or expect it to pick up on subtle context. Occasionally it gives results that feel off or too generic, which means I still have to go in and manually fix things. And when glitches do pop up, they can be frustrating especially when I’m on a deadline. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Microsoft Copilot Studio.

Power Virtual Agents

$1.00
2000 Sessions Month
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Microsoft Copilot Studio Features
AI Text Summarization
Natural Language Configuration
Tone Customization
Security Guardrails
Omni-channel Support
Agent Branding
Proactive Response Capabilities
Analytics & Reporting
Contextual Awareness
Data Privacy Compliance
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Microsoft Copilot Studio
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