--- title: Microsoft Copilot Studio Reviews meta\_title: 'Microsoft Copilot Studio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 155 reviews by the users' company size, role or industry to find out how Microsoft Copilot Studio works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 155 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Agentic AI url: https://www.g2.com/categories/agentic-ai --- # Microsoft Copilot Studio Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Microsoft Copilot Studio but has limited features. Are you part of the Microsoft Copilot Studio team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success. * * * Seller [Microsoft](https://www.g2.com/sellers/microsoft) Discussions [Microsoft Copilot Studio Community](https://www.g2.com/products/microsoft-microsoft-copilot-studio/discuss) Solution Type All-in-One Overview by Kyle Teegarden Show More ## Pricing Pricing provided by Microsoft Copilot Studio. ### Power Virtual Agents $1.00 2000 Sessions Month [ View More Pricing Information ](https://www.g2.com/products/microsoft-microsoft-copilot-studio/pricing) ## Top-Rated Alternatives [ ![Kore.AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kore.AI") Kore.AI 4.6/5(505) ](https://www.g2.com/products/kore-ai/reviews) [ ![Salesforce Agentforce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesforce Agentforce") Salesforce Agentforce 4.3/5(1,202) ](https://www.g2.com/products/salesforce-agentforce/reviews) [ ![ServiceNow AI Agents](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ServiceNow AI Agents") ServiceNow AI Agents 4.3/5(475) ](https://www.g2.com/products/servicenow-ai-agents/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft-microsoft-copilot-studio/competitors/alternatives) ## User Insights Average based on 155 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## Microsoft Copilot Studio Integrations (9) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Databricks ](https://www.g2.com/products/azure-databricks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Word ](https://www.g2.com/products/microsoft-word/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SciTE ](https://www.g2.com/products/scite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Babu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Babu S.") BS Babu S. Senior Consultant Information Technology and Services Enterprise (\> 1000 emp.) 5/2/2026 "Seamless Integration with Room for UX Improvement" 4/5 What do you like best about Microsoft Copilot Studio? I really like Microsoft Copilot Studio because it can connect with almost all Microsoft applications, including Word, Outlook, MS Teams, Power BI, Power Apps, and SharePoint. That level of connectivity is a standout feature for me and makes the product feel genuinely versatile across different workflows. On top of that, it also supports direct connections to knowledge bases or databases, which is a huge plus and one of the main reasons I value it. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? The testing site, or the staging area, is lacking in user experience and overall user-friendliness, and it could definitely be improved. When it throws an error, it doesn’t explain what caused it or why it’s considered an error, so I end up having to figure it out on my own. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? I use Microsoft Copilot Studio to develop and integrate a pool of multi-agents in a seamless way, connecting systems like Outlook, Teams, and SharePoint. It also helps me test more efficiently and integrate with Salesforce and other databases, which improves orchestration and communication. Review collected by and hosted on G2.com. Show More 5/7/2026 Current UserValidated ReviewerSource: Organic ![Sandeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep S.") SS Sandeep S. Sap associate consultant Mid-Market (51-1000 emp.) 6/13/2026 "Easy-to-Use AI That Works Seamlessly in Teams" 4/5 What do you like best about Microsoft Copilot Studio? It is the best AI to use because most of companies will use only this for there employee's and It very easy to use and It accessible in Teams also. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? Iam using this last 3 year's in my organisation and there is no complaint but a small one , if I search any thing related to my work for different task and again after two days when search it will give similar to the before problem. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? I used for this better emails and effective writing mails to clients and generated many solutions and gives better Ideas to solve tasks. Review collected by and hosted on G2.com. Show More 7/17/2026 Current UserValidated ReviewerIncentivizedSource: Organic ![Azam H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Azam H.") AH Azam H. Data Science Intern Information Technology and Services Small-Business (50 or fewer emp.) 5/4/2026 "Empowers Non-Tech Users, Needs Better Integration" 3.5/5 What do you like best about Microsoft Copilot Studio? I like Microsoft Copilot Studio for its ability to easily create and customize AI agents using natural language, without needing deep coding skills. It's valuable because it lets you create and update AI agents using simple natural language instead of coding, which saves time, makes it easy for non-technical users, and allows quick changes based on needs. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? It can feel complex for beginners, especially during setup and integration. The customization and advanced automation options are sometimes limited without deeper technical knowledge. Improving ease of use, better integration, and more control over advanced features would make it even better. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? Microsoft Copilot Studio automates customer support and answers repetitive queries, saving me time from manual tasks. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Tuvshinzaya A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tuvshinzaya A.") TA Tuvshinzaya A. International Consultant Small-Business (50 or fewer emp.) 5/1/2026 "Time-Saving Tool with files integration" 3.5/5 What do you like best about Microsoft Copilot Studio? I find Microsoft Copilot Studio helpful for researching into different topics and making my writing sharper. I like that it has its own integration into some browsers, which saves me time because I don't have to go to a new tab or a new app. The initial setup of Microsoft Copilot Studio was very easy. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? The accuracy can be very low sometimes, and it makes illogical choices. I have to check it twice or thrice. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? I use Microsoft Copilot Studio to research topics and sharpen my writing. It saves time by speeding up annotated bibliography tasks and finding sources I might miss otherwise. Its browser integration saves even more time by eliminating the need to switch tabs or apps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Richard C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard C.") RC Richard C. Freelance Digital Artist and AI App. Development Small-Business (50 or fewer emp.) 5/23/2026 "Helpful for Learning Code, but Needs More Transparency and Strength on Complex Tasks" 3.5/5 What do you like best about Microsoft Copilot Studio? I like Co+Pilots for coding overall. I’m still learning, so Co-Pilot helps teach me how to write code too, and that’s the best part. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? It feels like there isn’t much transparency or any real version control, and it also doesn’t seem to handle more complex tasks very well. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? I’m not using Co-Pilot studio for any real benefit at the moment, but I have been playing around in it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Karthick N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthick N.") KN Karthick N. AI Developer Information Technology and Services Mid-Market (51-1000 emp.) 2/24/2026 "Microsoft Copilot Studio: Simple, Flexible, and Easy for Non-Technical Users" 4/5 What do you like best about Microsoft Copilot Studio? I like the best about Microsoft Copilot Studio is how it is easy to use and simplicity and flexibility. The UI is simple and clear, the people without the deep technical knowledge can also able to use and manage the copilot. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? What I dislike about Microsoft Copilot Studio is that it can be complex to set up and integrating it with specific systems can be a time-consuming process. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? It helps to build an ai chatbot with few lines of code. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jatin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jatin K.") JK Jatin K. Marketing Specialist Consulting Mid-Market (51-1000 emp.) 9/19/2025 "Great Productivity with AI-Powered Copilot" 4/5 What do you like best about Microsoft Copilot Studio? Microsoft Copilot integrates seamlessly with tools like Word, Excel, Outlook, and Teams, making daily workflows much faster. Its ability to draft emails, summarize long chats, generate Excel formulas, and even analyze data is a huge time saver. The natural language interface makes it easy for both technical and non-technical users to adapt quickly. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? Sometimes the suggestions are too generic and require fine-tuning. For complex tasks, you still need to verify outputs carefully. Also, integration with third-party apps is still limited compared to Microsoft’s native ecosystem. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? Automating repetitive documentation tasks (emails, reports, meeting summaries) Reducing manual errors in Excel with AI-driven formula suggestions Saving hours of time for managers and employees by providing quick summaries of long discussions Enhancing productivity in hybrid/remote setups with AI-assisted collaboration in Teams Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic ![Tariq J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tariq J.") TJ Tariq J. Nokia Enterprise Supply Chain Lead MEA 12/18/2025 "Reliable Feedback and Versatile Usability" 4/5 What do you like best about Microsoft Copilot Studio? I always use Microsoft Copilot Studio to get quick feedback on personal, official, or technical details, and it never disappoints. I like how it provides up-to-date information and descriptions of products and usability under regulations. I also appreciate its flexibility and ability to adapt to different languages and environments, which gives a personalized feeling. It works like a buddy, mentor, or virtual partner, helping me gain details, knowledge, and information easily. Additionally, the initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? NA Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? I use Microsoft Copilot Studio to get quick feedback on personal, official, or technical details. It provides up-to-date information and descriptions of products. It's flexible, adapting to different languages and environments, and feels like a buddy, mentor, or virtual partner. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Muhammad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad S.") MS Muhammad S. Data Scientist Consultant Enterprise (\> 1000 emp.) 1/6/2026 "Boosts Productivity and Security, Seamless Integration Across Microsoft 365" 3.5/5 What do you like best about Microsoft Copilot Studio? Microsoft Copilot is an excellent tool integrated across all Microsoft 365 services & End to end tools with its powerful capabilities that increase productivity, automation, etc. It also provides customization to the organization to create AI agents. It is most secure and easy to use across its all services. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? It works only within Microsoft services and tools with no integration outside of Microsoft 365 tools and services. Also, it is slightly expensive for small organizations and needs a lot of training to setup basic configurations. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? It helps solving multiple tasks such as writing initial Python/R codes, creating PowerPoints, writing the emails to clients, creating images, stories, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rojan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rojan S.") RS Rojan S. Founder Information Technology and Services Small-Business (50 or fewer emp.) 7/26/2025 "A solid AI assistant platform that accelerates productivity" 4/5 What do you like best about Microsoft Copilot Studio? What I like most about Microsoft Copilot Studio is how seamlessly it integrates with the Microsoft 365 ecosystem. It's intuitive and doesn't require heavy technical knowledge to get started. The natural language interface feels very fluid, and it’s impressive how quickly it can generate usable content, summaries and even help draft responses across different apps. Review collected by and hosted on G2.com. What do you dislike about Microsoft Copilot Studio? The main downside for me has been occasional limitations when dealing with more complex or industry-specific tasks. Sometimes, the responses can be a little generic or too cautious, which means I still need to spend time editing. Also, the licensing and pricing structure can feel a bit confusing at first, especially for organizations trying to scale its use. Review collected by and hosted on G2.com. What problems is Microsoft Copilot Studio solving and how is that benefiting you? Microsoft Copilot Studio helps reduce the time spent on repetitive or manual tasks like summarizing meetings, drafting documents, responding to emails and gathering insights from large volumes of text or data. For me, it’s been especially helpful in accelerating content creation and streamlining communication across different Microsoft apps. Instead of switching between tools or spending hours compiling information, Copilot brings everything together in one place. This has improved both my productivity and focus, letting me concentrate on higher-value work rather than admin-heavy tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Microsoft Copilot Studio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Microsoft Copilot Studio ](https://www.g2.com/products/microsoft-microsoft-copilot-studio/discussions/new) ![Joshua U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua U.") JU Joshua Udeh • Last activity about 4 years ago How soon will this bot be able to answer customer questions flawlessly? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/26864-how-soon-will-this-bot-be-able-to-answer-customer-questions-flawlessly) GU Guest User • Last activity over 2 years ago What can power virtual agents do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-can-power-virtual-agents-do) [ View all Discussions ](https://www.g2.com/products/microsoft-microsoft-copilot-studio/discuss) ## Pricing Options Pricing provided by Microsoft Copilot Studio. ### Power Virtual Agents $1.00 2000 Sessions Month [ View More Pricing Information ](https://www.g2.com/products/microsoft-microsoft-copilot-studio/pricing) Microsoft Copilot Studio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0a4821d4e1ff786c18592300fce07e3f/kore-ai.jpg "Product Avatar Image") Kore.AI 4.6/5(505) [ Compare Now ](https://www.g2.com/compare/kore-ai-vs-microsoft-microsoft-copilot-studio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cf9064758db11cfe72199e7c90e4b1ed/cognigy-ai.png "Product Avatar Image") Cognigy.AI 4.6/5(13) [ Compare Now ](https://www.g2.com/compare/cognigy-ai-vs-microsoft-microsoft-copilot-studio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png "Product Avatar Image") Zendesk for Customer Service 4.3/5(7,016) [ Compare Now ](https://www.g2.com/compare/microsoft-microsoft-copilot-studio-vs-zendesk-for-customer-service) ##### ##### Microsoft Copilot Studio Features Generative AI AI Text Summarization Customization - AI Agent Builders Natural Language Configuration Tone Customization Security Guardrails Functionality - AI Agent Builders Omni-channel Support Agent Branding Proactive Response Capabilities Data and Analytics - AI Agent Builders Analytics & Reporting Contextual Awareness Data Privacy Compliance [ View More Features ](https://www.g2.com/products/microsoft-microsoft-copilot-studio/features) ##### Categories on G2 [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents)[Bot Platforms](https://www.g2.com/categories/bot-platforms) ##### Explore More [Which board software has the best features for executives](https://www.g2.com/discussions/which-board-software-has-the-best-features-for-executives)[Which digital wayfinding software avoids costly render updates when campus buildings change frequently?](https://www.g2.com/discussions/which-digital-wayfinding-software-avoids-costly-render-updates-when-campus-buildings-change-frequently)[What vendor offers the most advanced anomaly detection in logs?](https://www.g2.com/discussions/what-vendor-offers-the-most-advanced-anomaly-detection-in-logs) [What would you recommend as the best corporate password management tool?](https://www.g2.com/discussions/what-would-you-recommend-as-the-best-corporate-password-management-tool)[What is the best all-in-one event lead retrieval and lead scoring software for a B2B team doing multiple trade shows and wanting to prioritize follow-up automatically?](https://www.g2.com/discussions/what-is-the-best-all-in-one-event-lead-retrieval-and-lead-scoring-software-for-a-b2b-team-doing-multiple-trade-shows-and-wanting-to-prioritize-follow-up-automatically)[Pros and Cons Details](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)