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Compare Cognigy.AI and Microsoft Copilot Studio 
Featured Products
At a Glance
Market Segments
Small-Business (33.3% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
No pricing available
$1.00 2000 Sessions Month
Cognigy.AI
Star Rating
(13)4.6 out of 5
Market Segments
Small-Business (33.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cognigy.AIMicrosoft Copilot Studio
Star Rating
(140)4.4 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cognigy.AI excels in user-friendliness, with many users highlighting that "one need not be a coder to use this," making it a great choice for those looking for a straightforward chatbot creation experience.
- Users say Microsoft Copilot Studio offers a simple and clear interface, which allows even those without deep technical knowledge to easily build and manage copilots. This ease of use is a significant advantage for teams looking to implement AI solutions quickly.
- Reviewers mention that Cognigy.AI provides a wealth of features, including various tools and intents that facilitate the creation of chatbots. Users appreciate the platform's ability to save time while still being feature-rich, which can be a game-changer for small businesses.
- According to verified reviews, Microsoft Copilot Studio shines in its integration with other Microsoft tools, making it particularly appealing for organizations already embedded in the Microsoft ecosystem. This seamless integration enhances productivity and streamlines workflows.
- G2 reviewers highlight that while Cognigy.AI has a higher satisfaction rating, Microsoft Copilot Studio has a more substantial number of reviews, indicating a broader user base. This could suggest that Microsoft Copilot Studio is a more established option in the market.
- Users express that both platforms have their strengths, but Cognigy.AI's high ratings in setup and admin ease suggest it may be better suited for users who prioritize a quick and hassle-free onboarding experience, while Microsoft Copilot Studio is praised for its ongoing usability and support.
Pricing
Entry-Level Pricing
Cognigy.AI
No pricing availableMicrosoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Cognigy.AI
Free Trial is available
Microsoft Copilot Studio
No trial information availableRatings
Meets Requirements
9.3
7
8.2
124
Ease of Use
9.6
8
8.7
126
Ease of Setup
9.3
7
8.6
105
Ease of Admin
9.0
5
8.6
36
Quality of Support
9.0
7
8.2
118
Has the product been a good partner in doing business?
9.7
6
8.5
36
Product Direction (% positive)
10.0
7
9.2
121
Features by Category
Responses
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.1
36
Not enough data
8.5
36
Agentic AI - Bot Platforms
Not enough data
8.0
27
Not enough data
7.7
27
Not enough data
7.7
27
Not enough data
7.8
27
Not enough data
7.9
26
Not enough data
7.6
26
Not enough data
7.3
26
Customization - AI Agent Builders
Not enough data
8.2
63
Not enough data
7.6
61
Not enough data
8.0
64
Functionality - AI Agent Builders
Not enough data
7.8
56
Not enough data
7.8
56
Not enough data
7.9
55
Not enough data
8.1
55
Data and Analytics - AI Agent Builders
Not enough data
7.8
54
Not enough data
7.7
55
Not enough data
8.2
56
Integration - AI Agent Builders
Not enough data
8.4
63
Not enough data
8.1
55
Not enough data
8.0
60
Not enough data
7.9
54
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cognigy.AI and Microsoft Copilot Studio are categorized as Bot Platforms
Unique Categories
Cognigy.AI is categorized as AI SDRs, AI Customer Support Agents, Customer Service Automation, and AI Agents For Business Operations
Microsoft Copilot Studio is categorized as AI Agent Builders
Reviews
Reviewers' Company Size
Cognigy.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
41.7%
Management Consulting
16.7%
Consulting
8.3%
Retail
8.3%
Oil & Energy
8.3%
Other
16.7%
Information Technology and Services
21.4%
Computer Software
11.5%
Financial Services
5.3%
Automotive
4.6%
Computer & Network Security
3.8%
Other
53.4%
Alternatives
Discussions
Cognigy.AI has no discussions with answers
How soon will this bot be able to answer customer questions flawlessly?
1 Comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 Comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
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