Microsoft SharePoint Reviews & Product Details

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Pricing

Pricing provided by Microsoft SharePoint.

Office 365 Enterprise E3

$20
user/month

Plan 2

$10
user/month

User Insights

Average based on 8991 real user reviews.

Implementation Time

4 months

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$0k - $0k

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Microsoft SharePoint Reviews (8,991)

View 11 Video Reviews
Reviews

Microsoft SharePoint Reviews (8,991)

View 11 Video Reviews
4.0
8,991 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Microsoft SharePoint for its centralized document collaboration and seamless integration with Microsoft 365 tools, which enhances team productivity and simplifies file sharing. The platform allows multiple users to work on documents simultaneously, ensuring everyone has access to the latest versions. However, many note that the interface can be confusing for new users, leading to a steep learning curve.

Pros & Cons

Generated from real user reviews
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Vedang S.
VS
Vedang S.
Software Developer
Computer Software
Small-Business (50 or fewer emp.)
"AI-Driven Insights Made Our Personalization More Data-Driven"
5/5
What do you like best about Microsoft SharePoint?

One particularly useful moment came when we were planning content for different visitor groups. The AI-driven insights helped us see which content was performing best for a specific audience, so we could fine-tune page messaging instead of relying only on broad, general analytics. That made our personalization work more data-driven and cut down the time we spent manually reviewing content performance.

That said, the AI features still depend on accurate customer data and clearly defined audience rules to be truly helpful. When the available data was incomplete, the recommendations felt less reliable and still needed manual review before we were comfortable making changes. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

The main drawback is that SharePoint can feel complex for new users, especially when setting up permissions, site structures, document libraries, and custom lists. Small configuration mistakes can affect access or visibility, so it takes time to understand the platform properly.

Customizing pages or creating advanced workflows may also require technical knowledge or Power Automate support. The interface can sometimes feel less intuitive when working with large lists or multiple document libraries, and performance may slow down if a site is not structured well. Review collected by and hosted on G2.com.

Francisco G.
FG
Francisco G.
Remote Student Support
Education Management
Mid-Market (51-1000 emp.)
"SharePoint as a Centralized, Secure Source of Truth for Seamless Collaboration"
4.5/5
What do you like best about Microsoft SharePoint?

What I appreciate most about SharePoint is how effectively it acts as a single, centralized source of truth for the entire organization. By combining document management, intranet communication, and real-time collaboration within one secure platform, it reduces siloed information and helps cross-functional teams work together more smoothly and seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

The out-of-the-box flexibility is a double-edged sword. Since it can be configured in countless ways, team members may sometimes feel overwhelmed or unsure about where specific documents are stored—especially if standard operating procedures aren’t clearly defined and consistently followed across the organization. Review collected by and hosted on G2.com.

Michelle C.
MC
Michelle C.
Advocacy Committee Member
Civic & Social Organization
Small-Business (50 or fewer emp.)
"Great for Centralized Collaboration, but Navigation and Search Need Simplifying"
3/5
What do you like best about Microsoft SharePoint?

What I like most about Microsoft SharePoint is how easy it makes organizing, storing, and sharing documents in one central location. It helps keep important information accessible and makes collaboration with others more convenient. I also appreciate how it integrates with other Microsoft applications, making it easier to manage files, communicate, and stay organized without constantly switching between different platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

One downside of Microsoft SharePoint is that it can be confusing to navigate, especially when trying to locate specific documents or manage multiple folders. The interface can feel overwhelming at times, and some features take a while to learn. I also think the search functionality and file organization could be more user-friendly. Simplifying the navigation would make the overall experience much better. Review collected by and hosted on G2.com.

nandita l.
NL
nandita l.
Senior Analyst
Enterprise (> 1000 emp.)
"Centralized, Governed Content Hub That Integrates Seamlessly with Microsoft 365"
4.5/5
What do you like best about Microsoft SharePoint?

What I like best about Microsoft SharePoint is its ability to provide a centralized and governed location for storing, managing, and sharing information across the organization. It makes content easily accessible, supports document version control and permissions, and integrates seamlessly with Microsoft 365 tools like Teams, Outlook, and Power BI. From a business process management perspective, SharePoint serves as an effective user-facing platform where employees can access process documentation, policies, and resources through a consistent and intuitive experience. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

SharePoint is a powerful platform, but the user experience can sometimes feel less intuitive than modern collaboration tools, especially when navigating multiple sites and document libraries. It requires good planning and governance to ensure content remains organized and easy to access. Review collected by and hosted on G2.com.

William Adrian C.
WC
William Adrian C.
Consultor TI AZURE
Computer & Network Security
Small-Business (50 or fewer emp.)
"Architecture, Integration, and Performance"
5/5
What do you like best about Microsoft SharePoint?

One of the newer things I appreciate is the continued improvement in modern SharePoint sites and their integration with Microsoft Teams, OneDrive, and Microsoft Copilot. It has become easier to create collaborative workspaces, manage documents, and automate business processes using Power Automate. I also like the enhanced search capabilities, version control, and permission management, which help organizations collaborate securely while maintaining good governance over their content. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

SharePoint could improve the overall user experience by making advanced administration and site customization more intuitive. The platform can still be complex for new users, especially when managing permissions, navigation, and content structure. Better performance for large document libraries, simpler migration tools, more flexible page customization, and clearer guidance for governance and best practices would make the platform even easier to adopt and manage. Review collected by and hosted on G2.com.

Saurav K.
SK
Saurav K.
Assistant Manager
Enterprise (> 1000 emp.)
"Easy Team Document Collaboration with Microsoft SharePoint"
4/5
What do you like best about Microsoft SharePoint?

What I like about Microsoft SharePoint is how it helps us store our documents and collaborate within the team. It allows users to share documents with each other, work on the same document at the same time, and control access to those documents, among other things. Since it integrates with Microsoft applications like Excel, Word, Teams, etc., collaborating on a document becomes very easy. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

Nothing as such to dislike but for a new user it can feel little tricky to understand, learning curve may be steep for new users. Review collected by and hosted on G2.com.

SG
Shubham G.
DevSecOps Engineer
Enterprise (> 1000 emp.)
"Insanely Seamless Connectivity Across Microsoft Tools"
5/5
What do you like best about Microsoft SharePoint?

Seamless connectivity with all the Microsoft tools—this is insane. The UI experience is smooth, and the performance for data downloads and uploads is solid. In terms of pricing, it comes with a license and multiple additional tools as well. It also supports AI intelligence to speed up the work. User support toward issues is also provided. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

All good so far. From what I’ve used, I haven’t found anything bad. Review collected by and hosted on G2.com.

TS
Tanzim S.
Lead Expert - Digital Transformation and Innovation, Global Field Service
Enterprise (> 1000 emp.)
"Centralized Collaboration and Document Control with Seamless Microsoft Integration"
4.5/5
What do you like best about Microsoft SharePoint?

What stands out most about Microsoft SharePoint is how effectively it centralizes collaboration and document management within the Microsoft ecosystem. It gives teams a single place to store, organize, and share documents, backed by strong version control so everyone stays aligned and works from the most up-to-date file.

Its seamless integration with tools like Teams, Outlook, and OneDrive is another major benefit. It’s convenient to co-author documents in real time, share files quickly, and manage content without constantly switching between platforms. I also appreciate its flexibility: you can set up team sites, communication sites, and workflows that fit different business needs. Overall, it meaningfully strengthens collaboration, document governance, and knowledge sharing across teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

One of the biggest challenges is the complexity of setup and customization. SharePoint is very powerful, but configuring sites, permissions, and workflows can feel complicated and often requires admin or developer support. It also isn’t always intuitive for new users or for teams that need to get things set up quickly.

Another common issue is navigation and the overall user experience. If sites aren’t well structured, it can be hard to find documents or key information. Users may struggle with search accuracy or end up dealing with deeply nested folders, which slows things down and reduces efficiency.

A further drawback is that many advanced features require additional tools or skills. For example, building workflows or automations typically involves Power Automate, and deeper customizations may require Power Apps or development knowledge. Review collected by and hosted on G2.com.

Suraj C.
SC
Suraj C.
Assistant Manager
Insurance
Mid-Market (51-1000 emp.)
"Centralized, Secure Collaboration Made Easy with Microsoft SharePoint"
5/5
What do you like best about Microsoft SharePoint?

I like Microsoft SharePoint’s centralized document management and collaboration features. It makes it easy to securely store, organize, share, and access files while allowing teams to collaborate efficiently from a single platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

The interface can sometimes feel complex, especially for new users. Setting up permissions, managing document libraries, and customizing sites may require some technical knowledge. Performance can also vary with large document libraries or complex configurations. Review collected by and hosted on G2.com.

Shalu M.
SM
Shalu M.
Software Engineer
Enterprise (> 1000 emp.)
"Reliable System for Team Collaboration"
5/5
What do you like best about Microsoft SharePoint?

I use Microsoft SharePoint to store Excel files and integrate them with other M365 tools such as Power Automate and Power Apps. I’ve also used SharePoint document libraries to maintain shared project files and keep track of documents that my team members can easily collaborate on. A key feature for me is being able to access a stored file and connect it directly to a workflow for automation. It’s very reliable as a backend data source for Power Apps and for reporting solutions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft SharePoint?

Sometimes the permission and access management can be confusing for first-time users, especially when multiple groups and inherited permissions are involved. Large files may load slowly, and certain changes can end up duplicated or not properly updated for other team members. Review collected by and hosted on G2.com.

Questions about Microsoft SharePoint? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 6 months ago

What is Microsoft SharePoint used for?

premkumar A.
PA
premkumar A
•
Last activity over 1 year ago

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Pricing Options

Pricing provided by Microsoft SharePoint.

Office 365 Enterprise E3

$20
user/month

Plan 2

$10
user/month

Plan 1

$5
user/month
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Microsoft SharePoint
4/5(8,991)