---
title: MailerLite Reviews
meta_title: 'MailerLite Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1113 reviews by the users' company size, role or industry
  to find out how MailerLite works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1113
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# MailerLite Reviews
**Vendor:** MailerLite  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,113
## About MailerLite
MailerLite: Advanced email marketing tools. Effortless execution.&amp;nbsp; MailerLite is an email marketing and automation platform designed to help creators, small businesses, and ecommerce stores grow their audience and boost revenue—quickly, effortlessly and on their terms. Capture leads in style Build on-brand landing pages, websites, forms, and pop-ups that earn subscribers. Choose from over 150+ pixel perfect templates that are fully customizable with an intuitive Drag and drop builder. Or whip up landing pages, copy, and images with some AI magic. 🪄 Monetize your expertise with 0% commission&amp;nbsp; Sell newsletters, digital products, and&amp;nbsp;1-1 or group bookings&amp;nbsp;without giving us a cut of your revenue. Kick the &quot;Frankenstein&quot; tech stack to the curb; manage your high-ticket coaching, scheduling, and payments natively in one place.&amp;nbsp;You can even integrate your ecommerce store to track sales and turn subscribers into customers. Automate the client journey Explode engagement with multi-trigger automations and segmentation. With&amp;nbsp;Bookings, you can automate the entire nurture process—from calendar syncing (Google/Outlook) to triggering tailored email sequences the moment a session is booked. Use&amp;nbsp;Deliver by Timezone&amp;nbsp;to ensure your messages land exactly when clients are most likely to open them. Data you can make decisions with&amp;nbsp; Get full visibility with reports on clicks, opens, and revenue.&amp;nbsp;Nerd out with A/B and multivariate testing on emails and landing pages to find winning combos and improve performance with every test. Try everything MailerLite has to offer with a 14-day free trial.&amp;nbsp;Our award-winning support team is here to help!



## MailerLite Pros & Cons
**What users like:**

- Users value the **ease of use** of MailerLite, making it accessible for effective marketing across various brands. (70 reviews)
- Users love the **fast and supportive customer service** from MailerLite that helps quickly resolve their questions. (61 reviews)
- Users appreciate the **outstanding customer support** of MailerLite, which significantly enhances their campaign-building experience. (32 reviews)
- Users praise MailerLite for its **affordable pricing** and generous free plan, making email management accessible and efficient. (31 reviews)
- Users enjoy the **intuitive features and ease of use** of MailerLite, making it perfect for effective marketing strategies. (30 reviews)
- Users find MailerLite to be **very beginner-friendly** , making email marketing simple and approachable for newcomers. (29 reviews)
- Users love the **easy creation** process of MailerLite, making it simple to build campaigns and engage readers. (27 reviews)
- Users love the **easy setup** of MailerLite, making it perfect for beginners in email marketing. (27 reviews)
- Email Marketing (27 reviews)
- User Interface (27 reviews)

**What users dislike:**

- Users find the **learning curve steep** , struggling with navigation and usability in MailerLite&#39;s new interface. (20 reviews)
- Users find the **automation and setup processes challenging** , which can delay their overall experience with MailerLite. (17 reviews)
- Users note the **missing features** in MailerLite, hindering agency optimization and advanced reporting needs. (17 reviews)
- Users express frustration with **poor customer support** , often finding it difficult to get timely assistance when needed. (17 reviews)
- Users report **significant email issues** with MailerLite, including bugs and inadequate customer support, impacting their experience. (15 reviews)
- Limited Options (12 reviews)
- Email Management (11 reviews)
- Domain Issues (10 reviews)
- Missing Information (10 reviews)
- Improvement Needed (9 reviews)

## MailerLite Reviews
  ### 1. New pricing model ignores low-frequency senders, and Legacy is getting buggy

**Rating:** 3.0/5.0 stars

**Reviewed by:** John J. | Chief Sales &amp; Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2026

**What do you like best about MailerLite?**

Legacy (Classic) MailerLite has been a solid, affordable fit for us for years.

Pricing was based on subscribers we actually emailed in a 30-day window, which made sense for a business like ours that sends maybe 1 or 2 campaigns a year (Black Friday, annual update).

The editor is simple, deliverability has been fine, and the SSO between apps is convenient.

**What do you dislike about MailerLite?**

Two issues.

First, the new MailerLite pricing model bills on stored active subscribers, not on who you send to.
For infrequent senders, that's a hidden price hike. We'd pay the same as someone sending daily.

A loyalty discount doesn't fix a fundamentally mismatched billing model for seasonal or low-volume customers.

Second, Legacy itself is showing signs of neglect. Today the subscribers view wouldn't load: the UI said "This list contains 7 Subscribers" but the table just spun indefinitely. 

Combined with the non-dismissible "Level up" banner pushing migration, it feels like the classic product is being left to rot to force the move.

Support was also frustrating. The AI bot (LiteBot) looped the same pricing answer multiple times before a human stepped in, and there was no clear path to escalate product feedback.

**What problems is MailerLite solving and how is that benefiting you?**

Basic email marketing and list management for a small customer base.
We don't need automations or high send volumes, just a reliable way to send occasional updates.

  ### 2. Easy and Affordable, But Still a Bit Too Basic

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mandy G. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about MailerLite?**

Mailerlite is easy to use and inexpensive.

**What do you dislike about MailerLite?**

Mailerlite doesn't have enough features, it is a very basic system.

**What problems is MailerLite solving and how is that benefiting you?**

It helps with email marketing for my small business.

  ### 3. MailerLite is best for small businesses on a budget

**Rating:** 2.5/5.0 stars

**Reviewed by:** Katherine C. | Direct Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about MailerLite?**

the pricing, the design capabilities, it's user friendly and the automations.

**What do you dislike about MailerLite?**

It's still on baby steps when it comes to analytics it has the essentials.

**What problems is MailerLite solving and how is that benefiting you?**

A comprehensive free plan and affordable, feature-rich paid options ideal for most email marketers.

  ### 4. Uncertain for Affiliate Marketing, Bot Support, and Still impossible to Change a Subscriber's Email

**Rating:** 3.0/5.0 stars

**Reviewed by:** Britt M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2022

**What do you like best about MailerLite?**

I love that you can filter/segment subscribers based on their statistics: number of clicks, open rates, etc.

**What do you dislike about MailerLite?**

Their rules about affiliate marketing is still not clear enough to convince my friend to join. She didn't want to see her account banned and I couldn't get a confirmation from my usual contact about this topic.
After I renewed and paid for my second year, they changed their support system. It had previously been their #1 strength: superfast, nice, and polite support.
Now you get a bot.
And you get to argue with the bot, because it's stupid. Artificial Stupidity. It takes an effort to get hold of a real person that can help.
Despite what they promised, it's still not possible to change a subscriber's email address.
I use MailerLite less and less and my other autoresponder more.
I wish MailerLite will make it possible to send clean txt messages (not rich text) because they have higher deliverability. I also think they look nicer, but that's because I always send out private emails in clean text format.

**What problems is MailerLite solving and how is that benefiting you?**

I now manage to send emails to my subscribers and they reach them. I've had almost no bouncing emails and when I test an email at mail-tester.com they score 10/10.

  ### 5. Need Better Support

**Rating:** 2.5/5.0 stars

**Reviewed by:** Avi C. | Owner & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about MailerLite?**

Features, Automation, Ease of Use, No coding knowledge required.

**What do you dislike about MailerLite?**

Support with account opening....forget about getting help if setup help is required. And if you do something wrong, your domain will somehow be blacklisted (of some kind), and you cannot sign up or get any explanation. And you cannot upgrade to get live chat support meanwhile.

**What problems is MailerLite solving and how is that benefiting you?**

Would like to use the service if we get the support to activate the account.

  ### 6. complete and easy

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2022

**What do you like best about MailerLite?**

Everything was super easy to set up and it has all the features I need.

**What do you dislike about MailerLite?**

Since I'm in the UK, it's not very helpful that I can only pay in Euro.

**What problems is MailerLite solving and how is that benefiting you?**

Sending bulk emails is not possible without a provider like this. Mailerlite makes it hassle-free.

  ### 7. Attractive pop ups

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2022

**What do you like best about MailerLite?**

Mailerlite is very easy to set up. I was able to create a very attractive pop up within a matter of minutes. I was also able to easily import my contacts quickly.

**What do you dislike about MailerLite?**

Mailerlite is not as easy to get going as other solutions. You have to go through an approval process before you can send any emails. The built in templates leave much to be desired.

**What problems is MailerLite solving and how is that benefiting you?**

MaileLite allows me to keep in contact with my customers. Specifically. I was able to use mailerlite to create an attractive pop up where MailChimp's pop up was unattractive.

**Official Response from MailerLite Team:**

> We love a good aesthetic - glad to hear we've been able to help you with your needs, and thank you for further feedback on how we can improve. 

  ### 8. Simple. not bad for beginner marketers

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about MailerLite?**

The platform is easy to use and has a pretty sufficient free plan for newbies. The pricing pkans are also quite reasonable.

**What do you dislike about MailerLite?**

I overall think the software could be more robust. I wouldn't recommend Mailerlite for email marketers with massive mailing lists or more advanced needs as there is other software out there that is more powerful.

**What problems is MailerLite solving and how is that benefiting you?**

It is making it easier to capture emails and connect with those on your mailing list. It is also easy to use so it saves a lot of time when creating forms and emails.

**Official Response from Lay Kuen Yee:**

> Thank you for leaving us a review, It's very appreciated. In case you haven't used our new version of MailerLite, we'd love to invite you to do so! We've upgraded our platform to make sure users from all type of lists are able to work efficiently and smoothly with us. 

  ### 9. Cost-effective and versatile email marketing tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Vicenta M. | webmaster, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2019

**What do you like best about MailerLite?**

The design is fine, but everything else stinks. Customer service is not attentive, we have to wait more than 2-3 hours for someone to respond in the chat. Mailerlite doesn't do that. The free account gives you access to powerful features that are not available with rivals. The pricing structure is the best.

**What do you dislike about MailerLite?**

I wish there were more sources of design features, etc. So far it has not been possible to copy the type of campaign, nothing has been a problem, they have great support such that when you copy a previous campaign you sent, you cannot change the way you sent it, auto-forwarding or A/B split.

**Recommendations to others considering MailerLite:**

But Mailerlite is continuously improving and adding things. If you need an email service without at least having your website set up, this will not be suitable for you. It is the preferred platform that I encourage my students to use. But even a basic website will meet your requirements.

**What problems is MailerLite solving and how is that benefiting you?**

Send an email to my subscriber base at low cost. Automatic forwarding of email messages for people who missed the first one. In general, it is a very easy-to-use and very simple product that does not require much more time for learning and understanding some complex things. For small online businesses, everything costs more money, and it takes slow, constant, and steady work to earn.

**Official Response from Paulius Petkevičius:**

> Thank you very much for your time in writing this review, we appreciate the positive comments and will take into account what needs improvement, we work continuously to create the perfect and easy-to-use tool for our users.

We offer immediate customer service in English 24 hours a day and also offer customer service in other languages, but for these, there may be some delay in responses, we apologize for any inconvenience this may have caused you.

We hope you continue to enjoy our service and if you have any questions, please do not hesitate to contact us at this email: info@mailerlite.com. Best regards.

  ### 10. Decent, but not my first choice

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jandra S. | Digital Media Coordinator, Public Relations and Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2014

**What do you like best about MailerLite?**

Mailerlite's upgrade greatly improved their product. That made it easier to make a decent looking email. Other than that, there wasn't a lot that I liked about Mailerlite. Our company used it for the price. It was a decent program, very similar to Mailchimp in some ways, and is finally moving in the right direction.

**What do you dislike about MailerLite?**

It's clunky at times, doesn't save at times, and the analytics are terrible. The fact that unsubscribes are counted in the clickrate is awful to me - especially when I'm supposed to be reporting the clickrate as a positive to my boss. What if they're all unsubscribes? He thinks that campaign went well. Their new widget for getting new subscriptions didn't work for quite some time, which was very sad. 

Management of our email lists wasn't great. Neither was creating a new email - for some reason Mailerlite never saved our social media links, so each email we'd have to input them again at the bottom (or we'd have to copy a previously sent email and change every other aspect except the links).

**Recommendations to others considering MailerLite:**

With the update, Mailerlite is improving greatly. However, it still has a long way to go. Stick with Mailchimp or Emma for now.

**What problems is MailerLite solving and how is that benefiting you?**

We used Mailerlite to keep in touch with our customers. The upside is that I can search for users with the same domain (to make sure we're not emailing 10 people at the same company), but it isn't a very smart program. Importing emails was hit or miss. Luckily, their update came at the perfect time. I was looking to up our email marketing game, and the new style and features really helped out. 


## MailerLite Discussions
  - [Setting Branding Colours/Fonts](https://www.g2.com/discussions/setting-branding-colours-fonts) - 2 comments, 2 upvotes
  - [Is this software a good choice for affiliate marketing?  Is the free version a good choice to start out with - to create landing paghes?](https://www.g2.com/discussions/is-this-software-a-good-choice-for-affiliate-marketing-is-the-free-version-a-good-choice-to-start-out-with-to-create-landing-paghes) - 1 comment, 1 upvote
  - [Is it ever going to be an option to include videos in the newsletters themselves?](https://www.g2.com/discussions/is-it-ever-going-to-be-an-option-to-include-videos-in-the-newsletters-themselves) - 1 comment, 1 upvote
  - [Do you have training on creating a funnel](https://www.g2.com/discussions/do-you-have-training-on-creating-a-funnel) - 2 comments, 1 upvote
  - [What is the best way to save my work quickly when creating a campaign?](https://www.g2.com/discussions/what-is-the-best-way-to-save-my-work-quickly-when-creating-a-campaign) - 2 comments, 1 upvote

- [View MailerLite pricing details and edition comparison](https://www.g2.com/products/mailerlite/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A10%3A54+-0500&secure%5Bsession_id%5D=c1bdba0a-89a4-4746-bbaf-95129ccfeaf8&secure%5Btoken%5D=82018f4982a4e7cb8010efc157704fba3964169b7818fdca6e5eabbd6ce7a950&format=llm_user)
## MailerLite Integrations
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  - [GitHub](https://www.g2.com/products/github/reviews)
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  - [Zapier](https://www.g2.com/products/zapier/reviews)

## MailerLite Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Platform Basics**
- Editing Platform
- A/B Testing
- Design Testing

**Page Customization**
- Drag and Drop
- Templates
- Advanced Customization
- Content Library
- Email Templates

**Generative AI**
- AI Text Generation
- AI Text-to-Speech
- Generative AI

**Tracking**
- Open Rate
- Time to Open
- Alerts

**Edit**
- Pre-Made
- Build
- HTML

**Platform Data**
- Performance
- Dashboard
- Analytics

**Page Optimization**
- A/B Testing
- Mobile Responsive
- Web Analytics
- SEO
- Real-Time Analytics
- Campaign Analytics
- Reporting/Analytics

**Agentic AI - Email Verification**
- Decision Making

**Additional Functionality**
- Email Management
- CRM
- Fraud Detection
- Data Verification
- Lead Management
- Contact Database
- Spam Detection
- A/B Testing
- Email Distribution
- Disposable Email Detection
- Activity Dashboard
- Unsubscribe Database
- Syntax Check
- AI Copilot
- Data Import/Export
- Spam Analysis
- Subscription Management
- Campaign Segmentation
- Secure Data Storage
- Third-Party Integrations
- Duplicate Detection
- Email Templates
- Real-Time Monitoring
- Contact Management
- Anti Spam
- Recipient Validation
- Drag & Drop
- Delivery Tracking
- Email Marketing
- Email Alerts
- Bulk Email Verification
- Drip Campaigns
- Activity Tracking
- Data Capture and Transfer
- Bounce Rate Analysis
- Catch-all Server Detection
- Customer Database
- Single Email Verification
- Monitoring
- Bulk Send
- Spam Blocker
- Mailing List Management
- Email Tracking
- Reporting & Statistics
- File Transfer
- Real-Time Data
- Real-Time Analytics
- Compliance Management
- API
- Domain Check
- Email Address Extraction

**Reporting**
- Campaign Performance
- Blacklist and Whitelist

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Integrations**
- E-Commerce Integration
- Third-Party Integrations
- Domain Integration
- Social Media Integration
- Multi-Channel Marketing

**Agentic AI - Email Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- Generative AI
- Lead Generation

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Agentic AI - Landing Page Builders**
- Cross-system Integration

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Campaign Segmentation
- Form Builder
- Contact Management
- Website Management
- API
- Drip Campaigns
- Email Marketing
- Event Triggered Actions
- Website Publishing Options
- Engagement Tracking
- Email Management
- Customizable Branding
- Template Management
- Conversion Rate Optimization
- Alerts/Notifications
- Customizable Forms
- SEO Management
- Real Time Editing
- Conversion Tracking
- Campaign Management
- Forms Management
- Widgets
- Lead Management
- Customizable Fields
- Activity Dashboard
- Autoresponders
- WYSIWYG Editor
- CRM
- Activity Tracking
- Design Management
- Content Management
- Responsive Web Design
- Reporting & Statistics
- Lead Capture
- AI Copilot
- Customer Segmentation
- Web Forms

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration
- Third-Party Integrations

**Additional Functionality**
- Personalization
- Autoresponders
- Customer Segmentation
- Newsletter Management
- AI Copilot
- WYSIWYG Editor
- Engagement Tracking
- Preview Functionality
- Email Tracking
- Email Campaign Management
- Landing Pages/Web Forms
- Customizable Branding
- Lead Capture
- Mobile Optimization
- Customer Journey Mapping
- ROI Tracking
- Activity Dashboard
- Customizable Fields
- Reporting/Analytics
- Click Tracking
- List Management
- GDPR Compliance
- Subscriber Management
- Email Sequences
- Campaign Scheduling
- Event Triggered Actions
- Multi-Language
- Template Management
- Customizable CTAs
- Real-Time Analytics
- Dynamic Content
- CAN-SPAM Compliance
- Multi-Channel Marketing
- HTML Editor
- Contact Management
- Drip Campaigns
- Campaign Analytics
- Product Recommendations
- Image Library
- Workflow Automation

## Top MailerLite Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews)
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