--- title: LastPass Reviews meta_title: 'LastPass Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2120 reviews by the users' company size, role or industry to find out how LastPass works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2120 scale: '5' date_modified: '2026-11-06' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

LastPass Reviews & Product Details

Pricing

Pricing provided by LastPass.

LastPass Business

$7.00
1 User/Per Month, Billed Annually

LastPass Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is LastPass, and what problem is it built to solve?

LastPass is an access-management service that helps individuals and organizations manage and protect access to AI, applications, and credentials through a browser. It stores credentials, generates passwords, and autofills logins for individuals, while business teams use it to manage employee credentials and control access to apps.

What languages does LastPass support?

LastPass supports 7 languages: Dutch, English, French, German, Italian, and others.

What company sizes and industries is LastPass the best fit for?

LastPass is used across a range of organization sizes and industries, with positive reviewer profiles clustering most strongly among small businesses. Accounting and information technology are prominent, alongside several other sectors.
  • Company size: Small businesses are the clearest concentration; mid-market and enterprise organizations are also represented.
  • Industries: Accounting and information technology and services recur prominently.
  • Other sectors: Consulting, financial services, construction, and healthcare also appear.

How long does it take to implement LastPass across a team?

Team rollout is most often reported as taking less than a month, with some teams getting started in under a day. Longer implementations are also reported, particularly when the rollout involves more setup.
Time to go live Relative frequency
Less than 1 month Most common
Less than 1 day Also common
1–3 months Less common

What customer support options does LastPass provide, and how do users find the overall support experience?

Support is available through email/help desk and chat, with 24/7 live-rep support. The support experience is uneven: users describe responsive help and problems resolved quickly, while others report slow replies, bot-led paths, or difficulty getting assistance with account access issues.

What tools and platforms does LastPass integrate with, and how do these integrations help users get more value from the product?

LastPass offers 27 integrations. Users describe working with it alongside browsers, mobile platforms, and workplace or identity systems.
  • Browsers: Chrome, Safari, Edge, and Firefox
  • Mobile and device platforms: Android and Apple devices
  • Workplace and identity systems: Google Workspace, Active Directory, and Azure
These connections bring saved credentials into familiar browsing and device workflows, while helping teams manage access across their work systems.

What features or capabilities could make LastPass even more useful?

LastPass could be more useful with smoother credential capture and a clearer, more flexible experience for managing vaults and team access. Improvements that would address recurring requests include:
  • Make autofill and password saving more consistent, especially on mobile apps and nonstandard login forms.
  • Simplify mobile workflows, including adding and updating credentials and keeping changes synchronized.
  • Improve vault organization with easier folder navigation, duplicate cleanup, and password sorting.
  • Expand administrative visibility with clearer reporting on password changes and account access.
  • Make account recovery and authentication settings more flexible and easier to manage.

Is LastPass considered safe and secure for handling data?

LastPass helps users create and manage strong, unique passwords, and users value tools such as multifactor authentication and password-security checks. At the same time, past security incidents have left some users questioning their trust in the service, so buyers should weigh that concern alongside the practical protections and access controls they use.

LastPass Reviews (2,120)

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Reviews

LastPass Reviews (2,120)

View 5 Video Reviews
4.5
2,120 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Jason H.
JH
Jason H.
HRIS Manager
Enterprise (> 1000 emp.)
"Seamless Password Management, Needs MFA Tweaks"
5/5
What do you like best about LastPass?

I really like LastPass for its ease of use and the way it integrates with other websites. It makes things so much simpler when I can either prefill passwords or just copy and paste them when needed. I also appreciate the accessibility it provides me, allowing me to access all my necessary data on my various devices like my tablet, laptop, PC, and cellphone. Setting it up was a breeze since I've been using it personally for years. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Sometimes the multifactor authentication process can be frustrating. It can go in circles sometimes when trying to get logged in. While it's great to have these features, for me, there are locations where I really don't need to have multifactor activated. For example, on my home PC, I don't have to do multifactor because someone would need to first get into my PC to get to LastPass. It can be overkill for that. I get it for mobile devices and laptops. It would be great to somehow specify the level of multifactor or need for it by device and location. Review collected by and hosted on G2.com.

Kieran M.
KM
Kieran M.
Doctor
Small-Business (50 or fewer emp.)
"Seamless Password Access Across Devices"
4.5/5
What do you like best about LastPass?

Availability across any device from iPhone to desktop to laptop Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Sometimes it can be fiddly to save certain passwords e.g for apps. It might not initiate the automatic saving process. At other times it may suggest updating a password with information that was not a password e.g. your username. These incidents are infrequent but a bit annoying. Review collected by and hosted on G2.com.

Trent S.
TS
Trent S.
Assistant Operations Manager
Small-Business (50 or fewer emp.)
"Multi-Platform Convenience, Minor Autofill Hiccups"
4.5/5
What do you like best about LastPass?

I really like LastPass's autofill feature. It's great that it works on many platforms and most webpages. It also generates passwords for me, which is awesome. I appreciate that I can use LastPass on my computer, iPhone, and it would work on an Android if I had one. Plus, I can use it on my work computer, and it integrates well with Firefox and Chrome. The initial setup was easy too. I just logged in and started using it, as it asked if I wanted to fill passwords when I used them. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The address fill and remember feature on LastPass can be frustrating. It often tries to fill in or remember addresses that aren't mine while I'm just typing. Plus, whenever there's a user-fillable box on a webpage, it tries to autofill, and the dropdown menu gets in the way. It's a bit irritating. Review collected by and hosted on G2.com.

Anne B.
AB
Anne B.
Retired
Small-Business (50 or fewer emp.)
"Dreadful customer service makes this once useful service unusable"
1/5
What do you like best about LastPass?

When it worked, it was a good service. A password manager is very useful. A long as you can access it. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

It’s customer service is awful. Didn’t used to be. I used to be able to report a bug, track it, and get a solution. Now it uses a bot chat that suggests any number of either unworkable or irrelevant links. Review collected by and hosted on G2.com.

Response from Becca Gage of LastPass

Hi Anne,

We sincerely apologize for any confusion reaching LastPass support. The best way to receive unauthenticated support for your account status is by clicking 'Request help' through the main recovery page here: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/recover-master-password.html&_LANG=enus

Or if you prefer leaving your email address here I can have someone from our support team reach out to you directly.

Please let me know if there's anything else we can do to help resolve this issue.

Ashwin B.
AB
Ashwin B.
Executive - Operations
Mid-Market (51-1000 emp.)
"Stress-Free Password Management with Seamless Autofill and Sync"
4.5/5
What do you like best about LastPass?

What I like most about LastPass is that it completely removes the stress of having to remember so many different passwords for different apps and websites. You only need to remember a single master password (or sign in with your work account), and LastPass takes care of the rest by securely saving and autofilling your login details whenever you open a page. When you create a new account, the built-in password generator instantly produces a super-strong, random password, which helps keep your accounts safe from hackers. Also, when we need to share a username and password with other users in the organisation, we can hide the password so the user can’t see it, while still allowing them to access the third-party website and get the work done. It syncs smoothly across my mobile phone and laptop browser, making the overall internet experience faster, easier, and much more tension-free. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

What I dislike most about LastPass is how often it logs me out automatically. It becomes a real hassle because I have to keep re-entering my master password or using biometrics again and again just to access my accounts. On top of that, the overall UI/UX feels outdated and clunky. The interface isn’t very intuitive, so it can be confusing to navigate through saved passwords or update settings quickly. Overall, it lacks the smooth, modern feel I expect from an app I use every day. Review collected by and hosted on G2.com.

william m.
WM
william m.
Consultant
Small-Business (50 or fewer emp.)
"Convenient and Versatile Password Management with Room for AI Integration"
4.5/5
What do you like best about LastPass?

I use LastPass to manage my passwords on my devices like Phone, Mac, Windows 11, iPhone, and Android. It saves me time and I find it easy to use. I like that it's universal and can be used in many ways and places. Setting it up was very easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I find LastPass a bit wonky when trying to put passwords on second level logins, where it thinks small inputs like four characters are a password. In that regard, it's not smart. Also, it would be helpful to have some assistance in using it with AI tools, which could be beneficial, especially for older users or those needing more help. Review collected by and hosted on G2.com.

Antonis P.
AP
Antonis P.
Senior Legal Counsel
Small-Business (50 or fewer emp.)
"Easy, Safe Password Storage with Handy Retrieval. Please keep working with Android integration."
4.5/5
What do you like best about LastPass?

It is easy to use and safe. I like the fact that it stores generated passwords. Sometimes they get lost and one can retrieve them from there. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

It doesn't integrate smoothly with my Android phones. It turns itself off, doesn't activate on a password tab, requires attention. Review collected by and hosted on G2.com.

Randall P.
RP
Randall P.
Director Of Information Technology
Mid-Market (51-1000 emp.)
"Robust Features, Easy Setup, Minor Form Filling Glitches"
4.5/5
What do you like best about LastPass?

I really like the features that LastPass provides beyond just managing and sharing passwords. I find it helpful to share credentials using access lists so someone can use a credential without seeing it. The password generator is impressive, making great passwords. The Edge plugin is very effective for us. I love the security score feature because it helps improve our passwords. Having enterprise control of passwords through policies is beneficial, and I also appreciate the ability to see cloud services usage for better control. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I find that the form filling doesn't always work great; sometimes it fills in information when it shouldn't be, especially with my username in fields that aren't username fields. This causes issues with online applications like OpenSRS domain search and Microsoft EntraID enterprise apps. Additionally, it doesn't always save the site well, and I have to add rules to be more specific for our domain to prevent using passwords from other sites in the domain, but it works. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Locks in Security, Simplifies Access"
5/5
What do you like best about LastPass?

I use LastPass for everything, storing all my passwords, credit card details, social security info, and government IDs securely. I love how it automatically logs into sites and fills in passwords for me without any hassle. I like tagging and organizing sites into different folders, which makes them easier to find and activate. Knowing that I have all my private information at my fingertips in a secure place is reassuring. The automatic login feature is a time-saver, and being able to keep unique passwords for every site adds a layer of security. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Sometimes when I change a password, LastPass doesn't always ask if I want to update it. It's a bit of a problem, but not a disaster. It's nothing that would keep me from using LastPass. Review collected by and hosted on G2.com.

Deepak A.
DA
Deepak A.
Consultant (US Accounting & Auditing)
Small-Business (50 or fewer emp.)
"Excellent Password Management with Smart New Password Suggestions"
5/5
What do you like best about LastPass?

It is one of the best software options for password management. When it comes to creating a new password, it suggests a strong, suitable password and also provides the option to save it right away.

Another useful feature is that it can auto-fill login details, so there’s no need to copy and paste your credentials every time you sign in. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Other platforms offer some advanced features that LastPass lacks.

The master password can be a risky point: if someone manages to learn it, they could gain access to all of my accounts. There should be some way to address or reduce that risk.

It also feels more expensive than other platforms.

Overall performance could be improved further. Review collected by and hosted on G2.com.

Questions about LastPass? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Jan V.
JV
Jan Vajcik
•
Last activity 3 days ago

How has LastPass worked for admin oversight and shared password management?

GU
Guest User
•
Last activity almost 3 years ago

Is LastPass app safe?

2 Upvotes
2
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Pricing Options

Pricing provided by LastPass.

LastPass Business

$7.00
1 User/Per Month, Billed Annually

LastPass Teams

$4.25
1 User/Per Month, Billed Annually

LastPass Business Max

$9.00
1 User/Per Month, Billed Annually
LastPass Comparisons
LastPass Features
SMS-Based
Mobile-Push
Multi-Device Sync
Backup
Quick Login
Browser Extension
Mobile App Usability
Password Generator
Two-Factor Authentication
Security Audits