Kyriba Reviews & Product Details

Thanks so much for taking the time to share such a thoughtful review. We’re glad Kyriba’s Payment Factory and global cash visibility are helping you streamline connectivity, reduce operational risk, and support a single source of truth for treasury across your organization - and we appreciate your note on our forward-looking roadmap.

We also hear your feedback on support responsiveness, the complexity of Bank Account Management (including signers and fees), and areas where module-to-module integration can be stronger. We’re actively investing in these areas, and feedback like yours helps us prioritize the improvements that matter most. Thank you again for your partnership and for helping us continue to make Kyriba better.

Thanks so much for the thoughtful review and for trusting Kyriba to run your critical treasury operations. We’re really glad to hear the platform’s stability, frequent updates, native functionality, and broad bank connectivity are delivering value for your cash, liquidity, and payments processes.

We also appreciate you calling out the areas where we can make things easier. Licensing complexity is a fair point - governance across modules, users, and volumes shouldn’t feel harder than it needs to. If you’re open to it, we’d welcome the chance to connect with you to review your current setup and help simplify how licenses are understood and managed.

On notifications, we hear you on the need for more real-time visibility and better integration beyond email. And on the Open API limits, thank you for the specific feedback - those constraints can impact monitoring and integration patterns, and your perspective helps inform our roadmap.

If you’re willing, please reach out (or connect with your Kyriba contact) so we can better understand your use cases and share options and best practices that may help in the near term.

Thank you for your thoughtful review and for sharing such a practical example of the time savings your team has achieved. We’re glad Kyriba’s bank integrations have streamlined your wiring process, and that you’re able to use the platform daily to review activity and reporting across 400+ bank accounts with confidence.

We also appreciate the feedback on payment status wording. You’re right that “Terminated” can read negatively to occasional users, even when the payment flow is complete. We’ll share this with our product team, and in the meantime your Kyriba support/CS team can help review status definitions and user guidance so stakeholders see clear, less alarming context.

Hi Rahul - thank you for taking the time to post your review on G2 and for calling out Kyriba’s responsive support, flexible ERP integration options (including secure/encrypted file-based transfers), and the strong approval controls around configuration and admin changes. We really appreciate you highlighting those strengths.

We also appreciate the candid note on UI and navigation. That’s a common “first-time user” friction point, and there are a couple of practical ways we can help shorten the learning curve:

Kyriba offers free Kyriba Elevate training, which includes role-based enablement that can be especially helpful for getting comfortable with UI layout, navigation patterns, and best-practice workflows. If you’d like, we can point you to the right Elevate learning path for your role so you can get value quickly without having to “learn by trial and error.”

In addition, if you haven’t already explored it, TAI (our agentic AI) can also help improve day-to-day usability by reducing the amount of clicking around and searching needed to get to the right actions and insights. TAI is designed to make the experience more efficient - helping users get answers faster, surface relevant information, and streamline common tasks so the platform feels easier to navigate in practice.

If you’re open to it, reply here (or to your Kyriba contact) with your primary module(s) and typical workflows, and we can recommend (1) the most relevant free Elevate courses, and (2) a few TAI use cases that map directly to what you do most often.

Thanks so much for sharing this review - and for the thoughtful, balanced feedback.

Thank you for the thoughtful review, and we’re glad Kyriba is delivering value for you as a centralized “source of truth” for cash positioning, multi-currency visibility, borrowing decisions, bank account administration, and financial risk management.

On cash flow forecasting, we appreciate the candid feedback. Forecasting outcomes can vary significantly based on the inputs and process a team is using (e.g., ERP/AR/AP feeds, forecast methodology, and how actuals vs. forecast are reconciled). Kyriba supports integrated forecasting workflows, and we’ve also continued to invest in AI-assisted forecasting capabilities designed to improve short‑term inflow predictability and provide transparency into forecast quality and assumptions.

We’d welcome the chance to learn more about your forecasting use case and what you’re comparing against (time horizon, level of detail, data sources, and variance-analysis needs). If you’re open to it, please reach out via your Kyriba contacts - our team can review your current setup and share options and best practices to help you get stronger forecasting results from the platform.

Thank you for your review - we’re glad the cash forecasting module is making it easier to manage forecasting across your companies and bank accounts.

We also appreciate the specific UX feedback on the calendar start day. We understand how important it is for the calendar view to match your team’s conventions, and we’ll share this request with our product team. In the meantime, your Kyriba support/CS contact can confirm any available configuration options or workarounds based on your current setup.

Thanks for taking the time to share this review - and for highlighting the value Kyriba brings by consolidating accounts, payments, and forecasting into a single platform with real-time visibility across balances and payment activity.

We also hear you on the challenge of understanding how the different modules interact, especially for new users. Kyriba is broad by design, and the cross-module connections can feel complex early on. We’re continually working to make that experience clearer through improved onboarding, guided configuration, and more intuitive navigation and in-product context so users can more quickly understand “what connects to what” and why.

If you’re open to it, we’d welcome the chance to learn which modules you’re using and where the interactions have been most confusing. With that detail, your Kyriba team can suggest a streamlined setup approach, targeted training, or recommended best-practice workflows to shorten the learning curve for new users.

Thank you again for the balanced feedback - it helps us improve, and we’re glad Kyriba is delivering strong visibility and a centralized source of truth for your treasury operations.

Thank you for sharing this feedback - both the positives and the challenges. We’re glad Kyriba is helping you centralize and automate treasury work and reduce the time spent on daily cash positioning, especially by replacing spreadsheet-heavy processes with faster prior-day and intraday visibility.

We’re sorry to hear the implementation has taken longer than expected and required more internal effort for testing and follow-up. That’s understandably frustrating, particularly when you’re trying to unlock value across multiple modules. We’d welcome the opportunity to review what’s driving the extended timeline (scope changes, integrations, resource availability, dependencies, or sequencing) and align on a clear plan to complete the remaining rollout.

On usability, we appreciate the candid input. Kyriba is designed to support complex treasury requirements, but routine tasks shouldn’t feel overly complicated. If you’re open to it, your Customer Success and Support teams can help streamline common workflows, recommend role-based navigation and best practices, and identify configuration improvements to reduce clicks and handoffs - so the platform frees up time the way it’s intended to.

Thank you for the review and for highlighting where Kyriba delivers the most value for large, complex organizations. We’re glad the platform is helping you consolidate high volumes of bank account data and transactions across multiple financial institutions, support in-house banking, and tailor processes through configuration and customization.

We also hear your concerns about navigation, the depth of expertise required to maintain and troubleshoot configurations, and the time investment for onboarding and training - especially given that each customer’s setup can be unique. That feedback is important. We’d welcome the chance to understand where your team is getting stuck most often so we can point you to the most relevant guidance, recommend role-based training, and help simplify day-to-day administration where possible.

On support responsiveness, we’re sorry your experience hasn’t been as timely as it should be. If you can share details with your Kyriba Customer Success or Support contact (ticket examples, urgency, and impacted modules), we’ll work with you to improve turnaround and ensure you’re getting the help you need to operate the platform confidently.

Thank you for updating your review, and for the detailed, practical feedback. We’re especially pleased Kyriba is helping you build custom Payment Module reporting for your board pack, and that your approvers are getting real value from mobile approvals.

We also appreciate you calling out the specific “idiosyncrasies” you’ve encountered - this level of detail is exactly what helps us improve. A couple of the items you noted are tied to how we enforce controls and workflow consistency (for example, approvals are designed to be managed through the approvals workspace to ensure the right authorization path and downstream processing), but we agree the experience should be clearer and more forgiving day to day.

On the remaining points - BAM population behavior, the attachment/back-navigation scenario, and the “Terminated” label - we understand why these can feel unintuitive. We’ll share these with the appropriate teams, and we’d welcome the chance to review your specific setup so we can (1) confirm whether configuration changes can reduce manual steps, (2) help your users avoid the attachment workflow pitfall, and (3) provide clearer guidance on payment statuses to prevent confusion for occasional users.

Finally, on Kyriba Mobile: thank you for the request. If you can share which tools or accessibility improvements would make the biggest difference for your approvers, we can route that feedback more precisely and align it with ongoing enhancements.