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Compare Housecall Pro and ServiceTitan 
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At a Glance
Market Segments
Small-Business (94.7% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
No pricing available
Housecall Pro
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that ServiceTitan excels in its "Confirmations & Reminders" feature, scoring a high 9.1, which helps businesses ensure appointments are not missed. In contrast, Housecall Pro also performs well in this area but has a slightly lower score of 9.2, indicating a strong but less robust reminder system.
- Users report that Housecall Pro shines in "Ease of Setup" with a score of 8.8, making it more user-friendly for new businesses. ServiceTitan, however, has a lower score of 6.8, suggesting that users may face challenges during the initial setup process.
- G2 users highlight that ServiceTitan's "Invoicing" feature is highly rated at 8.6, providing a seamless billing experience. On the other hand, Housecall Pro outperforms in this area with a score of 9.3, indicating that users find it easier and more efficient for managing invoices.
- Users on G2 mention that Housecall Pro's "Employee Communication" feature scores 8.4, facilitating better team collaboration. ServiceTitan, with a score of 7.7, may not offer the same level of communication tools, which could impact team efficiency.
- Reviewers say that ServiceTitan's "Quality of Support" is rated at 7.7, which some users find lacking compared to Housecall Pro's impressive score of 8.8, suggesting that Housecall Pro may provide more responsive and helpful customer service.
- Users report that both products have strong "Dispatch" capabilities, scoring equally at 8.8. However, reviewers mention that ServiceTitan's dispatching features are more comprehensive, allowing for better management of field operations compared to Housecall Pro.
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
ServiceTitan
No pricing availableFree Trial
Housecall Pro
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.6
168
8.8
281
Ease of Use
8.9
169
8.5
285
Ease of Setup
8.8
124
6.9
213
Ease of Admin
9.0
113
8.1
192
Quality of Support
8.7
162
7.8
276
Has the product been a good partner in doing business?
8.9
112
8.7
193
Product Direction (% positive)
8.8
169
9.1
276
Features by Category
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
42
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
Settings
8.9
38
Not enough data
8.8
35
Not enough data
8.6
37
Not enough data
Personalization
8.7
38
Not enough data
8.5
36
Not enough data
Integrations
8.4
38
Not enough data
8.1
34
Not enough data
9.0
40
Not enough data
7.1
30
Not enough data
8.4
38
Not enough data
Generative AI
8.0
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
37
7.9
82
Feature Not Available
6.8
78
Before the Job
8.7
103
7.4
182
8.8
102
8.9
200
8.6
96
8.4
195
8.6
96
8.4
190
On the Job
8.7
96
8.6
196
8.2
97
7.8
198
7.0
85
7.3
180
8.7
102
8.5
201
8.3
65
8.1
170
After the Job
8.0
95
8.4
200
8.0
95
8.3
198
9.2
98
8.7
198
8.0
83
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
7.0
5
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Housecall Pro and ServiceTitan are categorized as HVAC and Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, Online Appointment Scheduling, Review Management, and Roofing
ServiceTitan is categorized as Pest Control
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.9%
Consumer Services
23.0%
Facilities Services
5.9%
Individual & Family Services
3.2%
Electrical/Electronic Manufacturing
3.2%
Other
34.8%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
Is Housecall Pro safe?
1 Comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
Housecall Pro has no more discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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