# Housecall Pro vs ServiceTitan Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ServiceTitan excels in customer support, with users praising their dedicated Customer Success Manager, Jay Flores, for his proactive communication and deep knowledge of the platform. This level of support seems to enhance user satisfaction significantly.
- **Users say** that Housecall Pro offers a more user-friendly experience, particularly in terms of ease of setup and administration. Reviewers appreciate the intuitive interface and the ability to quickly get help through their active Facebook community, making it a solid choice for those new to field service management software.
- **According to verified reviews** , ServiceTitan shines in the HVAC sector, boasting a high satisfaction score that reflects its robust features tailored for this industry. Users highlight the seamless integration with QuickBooks Online, which simplifies financial management and reporting.
- **Reviewers mention** that Housecall Pro provides valuable marketing and website services, which have been particularly beneficial for small businesses looking to expand their reach. This additional functionality is a strong selling point for users focused on growth and customer engagement.
- **Users report** that while ServiceTitan has a higher overall rating, Housecall Pro's recent feedback indicates a strong commitment to continuous improvement, with users appreciating the regular updates and new features that enhance their operational efficiency.
- **G2 reviewers highlight** that ServiceTitan's automation capabilities help streamline tedious tasks, which is a significant advantage for businesses looking to improve productivity. However, some users feel that the complexity of the platform can be a barrier for smaller teams, making Housecall Pro a more accessible option for those with simpler needs.



| | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 204 | 371 | 
| **Largest Market Segment** | Small-Business (94.7% of reviews) | Small-Business (65.5% of reviews) | 
| **Entry Level Price** | Starting at $59.00 1 Users | No pricing available | 

---
## Top Pros & Cons

### Housecall Pro

Pros:
- Ease of Use (16 reviews)
- Easy Setup (10 reviews)

Cons:
- Missing Features (7 reviews)
- Expensive (4 reviews)

### ServiceTitan

Pros:
- Ease of Use (29 reviews)
- Customer Support (24 reviews)

Cons:
- Learning Curve (17 reviews)
- Improvement Needed (15 reviews)

---
## Ratings Comparison
| Rating | Housecall Pro | ServiceTitan | 
|---|---|---|
  | **Meets Requirements** | 8.6 (169 reviews) | 8.7 (303 reviews) | 
  | **Ease of Use** | 8.9 (170 reviews) | 8.4 (308 reviews) | 
  | **Ease of Setup** | 8.8 (125 reviews) | 6.8 (235 reviews) | 
  | **Ease of Admin** | 9.0 (114 reviews) | 8.0 (200 reviews) | 
  | **Quality of Support** | 8.7 (163 reviews) | 7.8 (298 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (113 reviews) | 8.7 (201 reviews) | 
  | **Product Direction (% positive)** | 8.8 (169 reviews) | 9.0 (297 reviews) | 

---
## Pricing

### Housecall Pro

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $59.00 1 Users

Description: Solutions to optimize and streamline your business.

Key Features:
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching

[Browse all 3 editions](https://www.g2.com/products/housecall-pro/pricing)

#### Free Trial

Yes

### ServiceTitan

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.0/10 | 22 |
| **ServiceTitan** | N/A | N/A |

#### Collection

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Authentification** | 7.8 (21 reviews) | Not enough data | 
| **Review Forms** | 8.7 (21 reviews) | Not enough data | 
| **Personalization** | 8.1 (21 reviews) | Not enough data | 
| **Engagement** | 7.9 (22 reviews) | Not enough data | 
| **Community Q&A** | 8.3 (20 reviews) | Not enough data | 

#### Agentic AI - Review Management

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Moderation

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Reviewer Validation** | 8.5 (20 reviews) | Not enough data | 
| **Response Types** | 8.5 (20 reviews) | Not enough data | 
| **Legal Agreements** | 8.5 (20 reviews) | Not enough data | 

#### Use Cases

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **E-commerce** | 7.8 (20 reviews) | Not enough data | 
| **Retail** | 7.7 (20 reviews) | Not enough data | 
| **Customer Service** | 8.8 (20 reviews) | Not enough data | 

#### Administration

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Incentives** | 7.3 (20 reviews) | Not enough data | 
| **Syndication** | 7.4 (20 reviews) | Not enough data | 
| **Insights** | 7.6 (20 reviews) | Not enough data | 
| **Content** | 7.6 (20 reviews) | Not enough data | 
| **Sampling** | 7.7 (19 reviews) | Not enough data | 

#### Display Options

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Badges** | 7.4 (19 reviews) | Not enough data | 
| **Widgets** | 7.6 (19 reviews) | Not enough data | 
| **Integration & APIs** | 8.0 (19 reviews) | Not enough data | 
| **Marketing** | 7.9 (19 reviews) | Not enough data | 

#### Generative AI

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | N/A | N/A |
| **ServiceTitan** | N/A | N/A |

#### Operations

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Roofing Design** | Not enough data | Not enough data | 
| **Roofing Estimating** | Not enough data | Not enough data | 
| **Business Operations** | Not enough data | Not enough data | 

#### Resource Management

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Supply Management** | Not enough data | Not enough data | 
| **Field Service Management** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.6/10 | 44 |
| **ServiceTitan** | N/A | N/A |

#### Notifications

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Confirmations & Reminders** | 9.1 (42 reviews) | Not enough data | 
| **Appointment Follow-Up** | 9.1 (40 reviews) | Not enough data | 
| **Scheduling Notifications** | 9.1 (41 reviews) | Not enough data | 

#### Settings

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Time Zone Detection** | 8.9 (38 reviews) | Not enough data | 
| **Availability Settings** | 8.8 (35 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.6 (37 reviews) | Not enough data | 

#### Personalization

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Branding** | 8.7 (38 reviews) | Not enough data | 
| **Links** | 8.5 (36 reviews) | Not enough data | 

#### Integrations

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Multi- Calendar Integration** | 8.4 (38 reviews) | Not enough data | 
| **Website Integration** | 8.1 (34 reviews) | Not enough data | 
| **Payment Acceptance** | 9.0 (40 reviews) | Not enough data | 
| **Video Conferencing** | 7.1 (30 reviews) | Not enough data | 
| **Communication** | 8.4 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **AI Text Generation** | 8.0 (27 reviews) | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 
| **AI Text-to-Image** | Feature Not Available | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | 
| **AI Image-to-Text** | Feature Not Available | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Housecall Pro** | 8.2/10 | 108 |
| **ServiceTitan** | 7.6/10 | 232 |

#### Generative AI

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **AI Text Summarization** | 7.6 (37 reviews) | 7.9 (85 reviews) | 
| **AI Image-to-Text** | Feature Not Available | 6.9 (81 reviews) | 

#### Before the Job

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Calendar** | 8.7 (103 reviews) | 7.4 (190 reviews) | 
| **Dispatch** | 8.8 (102 reviews) | 8.9 (218 reviews) | 
| **Roles** | 8.6 (96 reviews) | 8.4 (201 reviews) | 
| **Booking** | 8.6 (96 reviews) | 8.4 (194 reviews) | 

#### On the Job

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Location** | 8.7 (96 reviews) | 8.6 (201 reviews) | 
| **Employee Communication** | 8.2 (97 reviews) | 7.8 (205 reviews) | 
| **Behavior Monitoring** | 7.0 (85 reviews) | 7.3 (183 reviews) | 
| **Client Notifications** | 8.7 (102 reviews) | 8.5 (207 reviews) | 
| **Field Sales** | 8.3 (65 reviews) | 8.1 (175 reviews) | 

#### After the Job

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Reports** | 8.0 (95 reviews) | 8.4 (212 reviews) | 
| **Analytics** | 8.0 (95 reviews) | 8.3 (205 reviews) | 
| **Invoicing** | 9.2 (98 reviews) | 8.7 (209 reviews) | 
| **CRM Integrations** | 8.0 (84 reviews) | 7.9 (186 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (19 reviews) | 
| **Natural Language Interaction** | 7.0 (5 reviews) | 5.0 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (18 reviews) | 

---
## Categories
**Shared Categories (2):** [Field Service Management Software](https://www.g2.com/categories/field-service-management), [HVAC Software](https://www.g2.com/categories/hvac)

**Unique to Housecall Pro (4):** [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Roofing Software](https://www.g2.com/categories/roofing-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Review Management Software](https://www.g2.com/categories/review-management-software)

**Unique to ServiceTitan (1):** [Pest Control Software](https://www.g2.com/categories/pest-control-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Housecall Pro | ServiceTitan | 
|---|---|---|
| **Small-Business** | 94.7% | 65.5% | 
| **Mid-Market** | 4.2% | 32.6% | 
| **Enterprise** | 1.1% | 1.9% | 

### By Industry

#### Housecall Pro

- **Construction:** 29.8%
- **Consumer Services:** 23.4%
- **Facilities Services:** 5.9%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Individual & Family Services:** 3.2%
- **Environmental Services:** 2.7%
- **Hospitality:** 2.1%
- **Non-Profit Organization Management:** 1.6%
- **Building Materials:** 1.6%
- **Accounting:** 1.6%
- **Other:** 25.0%

#### ServiceTitan

- **Construction:** 38.4%
- **Consumer Services:** 23.0%
- **Utilities:** 4.3%
- **Marketing and Advertising:** 3.7%
- **Accounting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Facilities Services:** 2.6%
- **Information Technology and Services:** 2.0%
- **Retail:** 1.7%
- **Building Materials:** 1.7%
- **Other:** 16.5%

---
## Alternatives

### Alternatives to Housecall Pro

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (359 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (231 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews)
- [Calendly](https://www.g2.com/products/calendly/reviews) — 4.7/5 stars (2642 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1998 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)

### Alternatives to ServiceTitan

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (359 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (59 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1045 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (69 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (231 reviews)

---
## Top Discussions

### Housecall Pro

- Title: [How much does Housecall pro cost?](https://www.g2.com/discussions/how-much-does-housecall-pro-cost) — 1 comment
  > **Top comment:** "About 4250"
- Title: [Is Housecall Pro safe?](https://www.g2.com/discussions/is-housecall-pro-safe) — 1 comment
  > **Top comment:** "100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time..."

### ServiceTitan

- Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote
  > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..."
- Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments
  > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control.  They are expanding to other..."
- Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system.  It is cloud based.  It has it all.  It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, it integrates with Quickbooks"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/housecall-pro-vs-servicetitan)