Introducing G2.ai, the future of software buying.Try now
Compare Housecall Pro and ServiceTitan 
Featured Products
At a Glance
Market Segments
Small-Business (94.7% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
No pricing available
Housecall Pro
Star Rating
(201)4.3 out of 5
Market Segments
Small-Business (94.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansServiceTitan
Star Rating
(340)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and job management that are seamlessly integrated. Users appreciate how the platform connects all business workflows, making operations efficient and streamlined.
- Users say Housecall Pro stands out for its user-friendly interface, which simplifies onboarding for new employees. Reviewers highlight that the ease of use allows for a quick turnaround after hiring, making it a great choice for businesses looking to scale quickly.
- According to verified reviews, ServiceTitan has a higher overall satisfaction score, reflecting its strong performance in the HVAC sector. Users describe it as innovative and technologically advanced, suggesting it is a future-proof solution for home services.
- Reviewers mention that Housecall Pro is particularly effective in customer management, with features that help track invoices and customer interactions. Long-time users appreciate the continuous expansion of services, which keeps the software relevant to their needs.
- G2 reviewers highlight that while ServiceTitan has a robust feature set, some users find the setup process to be more challenging compared to Housecall Pro, which is noted for its quick and intuitive onboarding experience.
- Users report that both platforms offer solid support, but Housecall Pro receives higher marks for quality of support, with users appreciating the active community and responsive help available through their social media channels.
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
ServiceTitan
No pricing availableFree Trial
Housecall Pro
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.6
168
8.8
282
Ease of Use
8.9
169
8.5
286
Ease of Setup
8.8
124
6.9
213
Ease of Admin
9.0
113
8.1
193
Quality of Support
8.7
162
7.8
277
Has the product been a good partner in doing business?
8.9
112
8.7
194
Product Direction (% positive)
8.8
169
9.1
277
Features by Category
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
42
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
Settings
8.9
38
Not enough data
8.8
35
Not enough data
8.6
37
Not enough data
Personalization
8.7
38
Not enough data
8.5
36
Not enough data
Integrations
8.4
38
Not enough data
8.1
34
Not enough data
9.0
40
Not enough data
7.1
30
Not enough data
8.4
38
Not enough data
Generative AI
8.0
27
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
37
7.9
82
Feature Not Available
6.8
78
Before the Job
8.7
103
7.4
183
8.8
102
8.9
201
8.6
96
8.4
195
8.6
96
8.4
190
On the Job
8.7
96
8.6
196
8.2
97
7.8
198
7.0
85
7.3
180
8.7
102
8.5
201
8.3
65
8.1
170
After the Job
8.0
95
8.4
201
8.0
95
8.3
198
9.2
98
8.7
199
8.0
83
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
7.0
5
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
Housecall Pro and ServiceTitan are categorized as HVAC and Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, Online Appointment Scheduling, Review Management, and Roofing
ServiceTitan is categorized as Pest Control
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
29.9%
Consumer Services
23.0%
Facilities Services
5.9%
Individual & Family Services
3.2%
Electrical/Electronic Manufacturing
3.2%
Other
34.8%
Construction
36.7%
Consumer Services
23.9%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Discussions
Is Housecall Pro safe?
1 Comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
Housecall Pro has no more discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
