Housecall Pro Features

Before the Job (4)

Calendar: Based on 103 Housecall Pro reviews. Uses the calendar tool to determine field workers who are free for the job.
Dispatch: As reported in 102 Housecall Pro reviews. Notifies field service workers of their upcoming assignments.
Roles: Allows users to see tasks according to permissions and roles. This feature was mentioned in 96 Housecall Pro reviews.
Booking: Allows clients to book jobs through the desktop page or within the app. This feature was mentioned in 96 Housecall Pro reviews.

Location: Tracks employee location to ensure timeliness. This feature was mentioned in 96 Housecall Pro reviews.
Employee Communication: Based on 97 Housecall Pro reviews. Enables communication within the app from manager to field service employee.
Behavior Monitoring: As reported in 85 Housecall Pro reviews. Monitors behavior in the field.
Client Notifications: As reported in 102 Housecall Pro reviews. Notifies clients, should any delays or mishaps occur.
Field Sales: As reported in 65 Housecall Pro reviews. Includes some ability to serve as a sales and ordering application.

Reports: Creates reports that reflect field performance either as a team or individually, to review productivity. 95 reviewers of Housecall Pro have provided feedback on this feature.
Analytics: As reported in 95 Housecall Pro reviews. Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
Invoicing: Based on 98 Housecall Pro reviews. Sends invoices through the software and allows clients to pay on the spot.
CRM Integrations: Integrates with CRM software to monitor all aspects of the customer relationship. 83 reviewers of Housecall Pro have provided feedback on this feature.

Authentification: As reported in 21 Housecall Pro reviews. Provide multiple methods of user authentication such as social media accounts.
Review Forms: Generate review forms and questionnaires to gather feedback from users. This feature was mentioned in 21 Housecall Pro reviews.
Personalization: Ability to personalize review forms and questionnaires based on user type. This feature was mentioned in 21 Housecall Pro reviews.
Engagement: Allow users to share, like/dislike, and comment on reviews. 22 reviewers of Housecall Pro have provided feedback on this feature.
Community Q&A: Based on 20 Housecall Pro reviews. Consumers can ask questions about products and request feedback from peers.

Reviewer Validation: Based on 20 Housecall Pro reviews. Checks to ensure the reviewers are real people who used the products.
Response Types: Evaluate consumer feedback to ensure that it's authentic and relevant. This feature was mentioned in 20 Housecall Pro reviews.
Legal Agreements: Define and implement terms and conditions for privacy, copyright, or intellectual property. 20 reviewers of Housecall Pro have provided feedback on this feature.

E-commerce: As reported in 20 Housecall Pro reviews. Reviews can be collected directly from e-commerce platforms or online stores.
Retail: Reviews can be distributed across multiple channels (online, in store, etc.). This feature was mentioned in 20 Housecall Pro reviews.
Customer Service: As reported in 20 Housecall Pro reviews. Allow consumers to provide feedback while interacting with customer service representatives.

Incentives: Provide incentives for reviewers, such as coupons and gift cards. This feature was mentioned in 20 Housecall Pro reviews.
Syndication: Based on 20 Housecall Pro reviews. Manage syndication to distribute reviews across multiple channels.
Insights: As reported in 20 Housecall Pro reviews. Analyze data points such as page views, average rating, or consumer sentiment.
Content: As reported in 20 Housecall Pro reviews. Support multiple types of user generated content such as text, video, or photos.
Sampling: As reported in 19 Housecall Pro reviews. Manage product samples used for promotional purposes.

Badges: Generate multiple types of badges based on user ratings. 19 reviewers of Housecall Pro have provided feedback on this feature.
Widgets: Based on 19 Housecall Pro reviews. Create reviews widgets that can be embedded on websites and online stores.
Integration & APIs: Provide APIs or direct integration with e-commerce software and website builders. 19 reviewers of Housecall Pro have provided feedback on this feature.
Marketing: Based on 19 Housecall Pro reviews. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.

Time Zone Detection: As reported in 38 Housecall Pro reviews. Automatically detects the time zone of both parties to avoid booking mistakes
Availability Settings: Ability to set preferred availability to ensure appointments are only booked during approved times This feature was mentioned in 35 Housecall Pro reviews.
Blocked Time Settings: Based on 37 Housecall Pro reviews. Ability to block off additional time between appointments for travel or preparation

Multi- Calendar Integration: As reported in 38 Housecall Pro reviews. Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc.
Website Integration: Provides the ability to be embedded into websites This feature was mentioned in 34 Housecall Pro reviews.
Payment Acceptance: Integrates with payment processing software to accept payment from customers 40 reviewers of Housecall Pro have provided feedback on this feature.
Video Conferencing: Based on 30 Housecall Pro reviews. Integrates with video conferencing tools to allow for virtual appointments
Communication: Integrates with SMS providers or instant messaging platforms to communicate directly with customers 38 reviewers of Housecall Pro have provided feedback on this feature.