The interface is great. Very user friendly, and easy to show others. Integrates well with other applications. I also have recommended this platform to many people in industries such as sales, fundraising, recruiting, or anything else which is externally oriented, dealing with people, clients, or constituents.
I dislike the fact that I have to sometimes lookup how to use certain functions is a little annoying. Other than that, no dislikes. I also dislike that customer service doesn't quickly direct me to the answers I'm looking for. If that were the case, I feel it would take this to the next level.
Keep up the great work. IBM has shown us and other users alike that they are concerned with putting out the best applications in order to meet the business demands in many different sectors. That is the key factor which takes a good application to a great one. Not to mention, IBM has been at the forefront of cutting edge technology since computers started to be a domestic presence.
Better outbound sales calls and results. Better customer interactions. Better customer service overall. We are also solving new problems we didn't know we would have. Such as how to see better prospects regarding what we are looking for from them. To ask for more money, we have to make sure we are visiting the correct people, asking for the correct amount of money, and stewarding them correctly.