--- title: FaceUp Reviews meta_title: 'FaceUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 171 reviews by the users' company size, role or industry to find out how FaceUp works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 171 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # FaceUp Reviews **Vendor:** FaceUp Technology **Category:** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing) **Average Rating:** 4.8/5.0 **Total Reviews:** 171 ## About FaceUp FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,500+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization. Whether managing multi-country operations or complex internal investigations, FaceUp enables consistent global standards with local execution. ISO 27001 certified and fully GDPR compliant, FaceUp delivers enterprise-grade security with end-to-end encryption and two-factor authentication. Beyond intake, FaceUp transforms reports into insight. Real-time dashboards surface trends, recurring risks, and systemic issues by allowing leadership to act early, reduce exposure, and protect reputation. If you are responsible for compliance oversight, regulatory readiness, and internal risk mitigation, FaceUp provides the structure and visibility to do it confidently. ## FaceUp Pros & Cons **What users like:** - Users commend the **ease of use** of FaceUp, appreciating its simple navigation and real-time functionality. (50 reviews) - Users value the **anonymity features** of FaceUp, enhancing confidentiality and fostering open communication in the workplace. (30 reviews) - Users value the **helpful customer support** of FaceUp, appreciating its attentiveness and commitment to user feedback. (28 reviews) - Users praise the **fast and easy implementation** of FaceUp, allowing for quick integration and user-friendly navigation. (20 reviews) - Users find FaceUp to be **intuitive and easy to use** , enhancing their ability to communicate effectively in the workplace. (20 reviews) - Helpful (19 reviews) - Users love the **user-friendly interface** of FaceUp, making it easy to share ideas while ensuring confidentiality. (19 reviews) - Simple (18 reviews) - Users commend the **easy setup** of FaceUp, appreciating the seamless guidance and intuitive interface during installation. (17 reviews) - Users commend the **easy and quick implementation** of FaceUp, facilitating compliance with legislation effortlessly. (16 reviews) **What users dislike:** - Users face **bug issues** like distorted recordings, page crashes, and inefficient search functionality detracting from their experience. (2 reviews) - Users note **integration issues** , highlighting the need for better connections with HR platforms for effective reporting. (2 reviews) - Users note a **learning curve** with FaceUp, especially for those less familiar with technology, affecting initial usage. (2 reviews) - Users express a need for **limited features** , wishing for more integrations and better dashboard aesthetics. (2 reviews) - Users report persistent **system bugs** that disrupt functionality, including issues with the billing portal and frequent crashes. (2 reviews) - Technical Issues (2 reviews) - Users struggle with **data management issues** , finding it hard to save codes and check answers promptly. (1 reviews) - Difficult Setup (1 reviews) - Users feel the product is **expensive** , with concerns about pricing and subscription limitations despite its quality. (1 reviews) - Inefficient Search (1 reviews) ## FaceUp Reviews ### 1. FaceUp Builds Trust with Confidential and Secure Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about FaceUp?** What I really like about FaceUp is that it creates meaningful social impact by helping organizations build more open and trustworthy workplaces. I also appreciate how responsive and supportive the team is, as well as the strong focus on confidentiality and data security. It’s a product that encourages people to speak up while ensuring they feel safe doing so. **What do you dislike about FaceUp?** Well, I haven't come across any significant drawbacks. The platform has been intuitive, reliable, and has met my expectations, making the overall experience very positive so far. **What problems is FaceUp solving and how is that benefiting you?** FaceUp helps organizations address workplace misconduct, ethical violations, and compliance issues by providing a safe and anonymous reporting channel, all the while it encourages employees to speak up without fear of retaliation, fostering greater transparency and trust. By using early reporting, organizations can identify and resolve problems before they escalate. **Official Response from Aneta Koliskova:** > Thank you so much for taking the time to share this thoughtful review. We're glad FaceUp helps your organization build a more open and trustworthy workplace, and that our team's responsiveness and focus on confidentiality come through in your experience. Encouraging people to speak up safely is exactly what we're here for, so this means a lot to us. ### 2. Intuitive, secure, and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about FaceUp?** Honestly, the simplicity. You open it and just know what to do - no training needed or hand-holding. Nowadays, that's rarer than it should be. It's also made a real difference in how open people feel about raising concerns. When the tool is easy and clearly secure - people use it. The tool checks both boxes - the interface is intuitive and the data protection is trustworthy. Solid performance too. Pages load fast, everything responds snappily. **What do you dislike about FaceUp?** Honestly, not much. It met expectations and was extremely easy to use so there's nothing that really bugged me. **What problems is FaceUp solving and how is that benefiting you?** It gives employees a safe and structured way to speak up about any concerns and compliance issues. Knowing your report is confidential and handled properly is crucial and takes the anxiety out of the whole thing. That was a big deal. It also does a lot for transparency and accountability across the workplace. When there's a proper channel in place that people actually trust, the company culture benefits from it. Concerns get raised instead of ignored. Which is better for everyone. Most of all it gives employees a real voice. Not in a vague way but through an actual tool that's secure, easy to use and clearly taken seriously. That combination makes a difference. **Official Response from Aneta Koliskova:** > Thank you for such a detailed review! You nailed it: when a tool is intuitive and the data protection is genuinely trustworthy, people actually use it. That is when a reporting channel stops being a checkbox and starts doing real work. Really glad it made a difference. Feel free to reach out anytime and we will get back to you. ### 3. FaceUp’s Customizable, Traceable Whistleblowing Workflows Made Due Process Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about FaceUp?** FaceUp genuinely contributed to a healthier workplace environment. We evaluated several whistleblowing platforms before choosing FaceUp, and the deciding factor was customization. We needed flexible anonymity options for different scenarios and customizable intake workflows. Some reports required full anonymity, others allowed two-way communication. FaceUp handled both without workarounds. Everything was traceable, which mattered when we needed to demonstrate due process. **What do you dislike about FaceUp?** Honestly, it was difficult to find anything to complain about. Our experience was entirely positive throughout. **What problems is FaceUp solving and how is that benefiting you?** We used FaceUp to encourage honest dialogue between staff and leadership. It replaced a completely manual process and gave our investigations team a clear, structured system for handling every case from intake to resolution. Nothing got lost, the audit trail was always ready, and the whole process was more transparent and audit-ready than anything we had before. **Official Response from Aneta Koliskova:** > Thank you! Flexible anonymity options across different report types, combined with full traceability when due process needs to be demonstrated, is exactly the kind of use case FaceUp is built for. Glad it handled both without workarounds. Feel free to reach out anytime and we will get back to you. ### 4. Simple and Effective Whistleblowing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about FaceUp?** In financial services, having a whistleblowing channel that employees actually trust is not a given. FaceUp stood out because the anonymity is genuine and verifiable, which made a real difference in how willing people are to use it. The admin side is also clean and well-structured, so our team can manage incoming reports without things getting lost or mishandled. **What do you dislike about FaceUp?** Nothing that has caused us a real problem. **What problems is FaceUp solving and how is that benefiting you?** We operate in a heavily regulated environment, so having a reliable whistleblowing system in place is a basic requirement for us. FaceUp covers that need well. It gives employees a secure way to report concerns, and on our end, every case is traceable and fits naturally into our existing risk and governance processes. **Official Response from Aneta Koliskova:** > Thank you for this! Verifiable anonymity is something we take seriously, especially in financial services where trust in the channel really does determine whether people use it. Great to hear the admin side is keeping reports organized and nothing slips through. Feel free to reach out anytime and we will get back to you. ### 5. Simple, Secure, and Effective Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about FaceUp?** FaceUp has made a real difference in how we handle internal investigations. All cases are documented in one place, which makes the entire process traceable and audit-ready without any extra administrative effort. The platform is straightforward to use for our HR team, and the setup was smooth from day one. **What do you dislike about FaceUp?** So far, I have not come across any notable issues. Everything has worked as expected, and the platform has delivered on what it promised from the start. **What problems is FaceUp solving and how is that benefiting you?** FaceUp gives our HR team a secure and structured way to manage workplace investigations from start to finish. It ensures that every case is handled consistently, confidentially, and in line with our internal compliance standards. **Official Response from Aneta Koliskova:** > Thank you! Knowing that cases are handled securely and that the process feels trustworthy makes a real difference. Glad the platform is working well for your team. Feel free to reach out anytime and we will get back to you. ### 6. Simplified Complaint Management with an Intuitive, Smooth Onboarding Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about FaceUp?** FaceUp has significantly simplified our complaint management process by centralizing all cases in one place and making them easy to track and audit. The interface is intuitive, so onboarding went smoothly even for colleagues who are not particularly tech-savvy. **What do you dislike about FaceUp?** Honestly, I have not encountered any significant issues so far. The platform met all of my expectations and everything worked smoothly from the very beginning. **What problems is FaceUp solving and how is that benefiting you?** FaceUp helped us establish a structured and secure channel for receiving and managing complaints, which is one of the cornerstones of our compliance strategy. Employees have access to an anonymous way to flag ethical concerns or internal issues before they escalate. **Official Response from Aneta Koliskova:** > Thank you! Centralizing cases and keeping everything easy to track and audit is exactly the kind of clarity compliance teams need. Really glad to hear onboarding went smoothly even for less tech-savvy colleagues. Feel free to reach out anytime and we will get back to you. ### 7. Great product for decentralized companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about FaceUp?** Honestly, the setup was more straightforward than I expected. Being able to adjust forms, routing, and anonymity settings separately for each entity made a real ifference. Cases were all in one place with a complete activity history, so you never had to dig around to understand where something stood **What do you dislike about FaceUp?** I can´t think of anything worth flagging. **What problems is FaceUp solving and how is that benefiting you?** We needed a secure and anonymous channel for emplyees to report concerns, and keeping that consistent was genuinely painful before. FaceUp sorted that. Anonymity settings were flexible enough to handle different scenarios, which made a real difference in practice. **Official Response from Aneta Koliskova:** > Thank you! Per-entity configuration for forms, routing, and anonymity settings is exactly what makes FaceUp work well for more complex structures. Great to hear the complete activity history kept everything clear without any digging around. Feel free to reach out anytime and we will get back to you. ### 8. Best tool not only for whistleblowing **Rating:** 5.0/5.0 stars **Reviewed by:** Petra J. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about FaceUp?** We were looking for a tool that could help us with internal whistleblowing process that would be easy to implement and for a decent price. Once talking to customer support we realized that we can use it also as an external anonymous survey tool. To have real feedback from our customers is essential for our business. We use it on almost on daily basis and it is so easy to work with customer feedback that is in one place. **What do you dislike about FaceUp?** It is totally perfect tool for our company **What problems is FaceUp solving and how is that benefiting you?** We have multiple use for the tool, initial goal was to have a whistleblowing platform and than we realized that FaceUP is also perfect to engage our consultants (=employes) to help us with company growth. And last but not least we use it for our workshop participants to gather feedback. We can easily work with feedback in one place and analyze their needs. **Official Response from Miroslava Stankova:** > Hello, Thank you for the amazing review! We're so glad to hear that FaceUp is helping you with both whistleblowing and customer feedback. It's great that the tool is making a real impact in your daily operations. If you ever need further support, don’t hesitate to reach out! ### 9. Smooth, Hassle-Free Implementation and Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about FaceUp?** Implementation was smooth and hassle-free. The onboarding process was well-structured and our team did not need much hand-holding to get started. **What do you dislike about FaceUp?** Everything has functioned as expected, without any major hiccups. The implementation was smoother than we anticipated. **What problems is FaceUp solving and how is that benefiting you?** We needed a whistleblowing solution that maintains anonymity and legal defensibility for sensitive workplace investigations without disrupting existing workflows. FaceUp fits that requirement. Case documentation is clean and usable, and the investigation process follows a clear structure from start to finish. **Official Response from Aneta Koliskova:** > Thank you! A well-structured onboarding that does not require much hand-holding is something we put a lot of thought into, so great to hear it delivered. Feel free to reach out anytime and we will get back to you. ### 10. Clean, intuitive platform that keeps cross-functional teams aligned **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa B. | Talent Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2025 **What do you like best about FaceUp?** We've recently started using FaceUp and have been impressed by how thoughtfully designed the platform is. The intuitive interface and timely notifications make it easy for the right stakeholders across Legal, Compliance, and HR to stay aligned and responsive when addressing team member submissions. As a mid-sized custom apparel company with a distributed team, having a clear and efficient system in place is essential. FaceUp is already helping us streamline internal coordination, and we look forward to building on this foundation. **What do you dislike about FaceUp?** We’re still early in our adoption of FaceUp, so we haven’t run into significant downsides yet. We did have a team member select an incorrect business area which impacts reporting, so I'm not sure if the inability to change that is a knowledge gap on our side, or something that could be improved. **What problems is FaceUp solving and how is that benefiting you?** Before FaceUp, we did not have a centralized or anonymous platform for whistleblowing or sensitive feedback. Introducing this capability has helped us foster greater transparency and psychological safety. Team members now have a secure way to raise concerns, and we have a consistent and trackable process for responding. FaceUp also helps us coordinate effectively across Legal, HR, and Compliance without losing context or creating confusion. The ability to assign, comment, and manage submissions in one place has made it easier to take timely and thoughtful action. It is already improving how we handle complex internal feedback and escalations. **Official Response from Miroslava Stankova:** > Hello, thank you for the wonderful feedback! We’re thrilled to hear FaceUp is helping streamline coordination across your teams and fostering greater transparency and psychological safety. We appreciate you pointing out the issue with the business area selection and will definitely keep that in mind for future improvements. If you need further support, feel free to reach out. 💙 ## FaceUp Discussions - [What is FaceUp used for?](https://www.g2.com/discussions/what-is-faceup-used-for) - [View FaceUp pricing details and edition comparison](https://www.g2.com/products/faceup/reviews/faceup-review-13110566?section=pricing&secure%5Bexpires_at%5D=2026-07-17+04%3A32%3A05+-0500&secure%5Bsession_id%5D=1f78bb84-db8e-45b3-9601-c0b53ad23664&secure%5Btoken%5D=9450c8ff458f57902979a797aed44b43a2a9acc3bd2dd047452b45391f26e816&format=llm_user) ## FaceUp Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remote](https://www.g2.com/products/remote/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [WhatsApp Now](https://www.g2.com/products/whatsapp-now/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## FaceUp Features **Case Management** - Intake - Assignment - Escalation **Usability** - All-Employee Access - Supporting Documents - Two-Way Communication **Platform Basics** - Reporting - Secure - Performance **Survey Management** - Survey Builder - Question Types - Survey Distribution **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Generative AI** - AI Text Generation **Analytics** - Monitoring - Metrics - Compliance **Reporting** - Priority Case Alerts - Trend Analysis - Performance Monitoring **Platform Additional Functionality** - Mobility - Telephone - Internal promotion **Platform Basics** - Reporting & Dashboards **Survey Customization** - Branding - Multimedia Support **Access** - Integration - Assignment - Collaborative **Platform Data** - Dashboard - Alerts and Notifications - Case Management **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Employee Experience** - Multi-channel - Cross-platform **Generative AI** - AI Text Generation **Agentic AI - Investigation Management** - Cross-system Integration - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards ## Top FaceUp Alternatives - [AllVoices](https://www.g2.com/products/allvoices-allvoices/reviews) - 4.5/5.0 (95 reviews) - [Personio](https://www.g2.com/products/personio/reviews) - 4.4/5.0 (853 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,480 reviews)