FaceUp Features

Timed notification for any upcoming task, deadline, appointment, or activity

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Capture case information from multiple communication channels

Deliver rules to assign cases based on type and priority

Ability to escalate cases using workflows

Securely stores data to prevent data loss or breaches

The product is user friendly for employees and complaints can be delivered across many channels (chat, trouble ticket, email, etc.)

The product is able to be accessed from the employee side on a mobile platform

Finding, identifying and collecting information for legal proceedings

A system that allows access to a database structure without relying on an external program

Access software remotely via mobile devices

Is accessible from a mobile device and by users on the go.

Manages a telephone solution that customers can set-up and provide to their employees.

Helps companies promote the whistleblowing hotline so they know when and how to access it.

Online portal where employees can access and track their own information

Gauge satisfaction and receive information for improvement and success

Allows employees to praise one another in a social network-like feed visible to the whole organization

Case management of investigations related to Employee Relations are handled in a separate workflow (including HRBPs, HR Managers, etc.) than other generic case requests.

Employee grievances, feedback, and complaints have channels of communication that are protected by anonymity

Witness statements, confessions, time cards, video footage, and other investigation materials are stored in secure designated data warehouses for safe keeping throughout the investigaiton process.

Case processing happens with strict confidentiality where a case's access is only authorized to professionals directly responsible for its execution and outcome.

Customize contracts and forms to collect specific information

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Use AI to generate content in the form of text, images, videos, etc.

Use AI to generate content in the form of text, images, videos, etc.

Administration and control of evidence related to investigations/cases

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Has a centralized dashboard for users to interact with.

Sends notifications to users in-app or through email, text message or otherwise.

Provides provides clients with analysis and reporting management.

Track and manage adherence to policies for any service, product, process, or supplier

Manage and track all internal and external communication conducted via calls, email, text, or chat

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Store, manage and track all forms in a centralized location

Manage and track all disruptions and incidents

Create, manage, and track policies and procedures within an organization

Create, design and manage workflows for repetitive tasks

Track employee/learner's progression through training programs

Manage and store data in a database

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Notifications that are delivered to users as soon as an event occurs

Allows users to customize survey colors, logos, and URLs to match company branding

Ability to embed videos, photos, or other rich media

Access and track notes regarding case activities and updates within case files

Collect and record basic information related to suspects

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create and administer polls and surveys

Ability to chat online in real time

Active reporting of data and metrics

Track the status of support tickets/escalations as they move through the service queue

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Track customer complaints from initiation through resolution

Notifications that are delivered to users as soon as an event occurs

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share media files, communicate, and work together

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Import and export data to and from software applications

Track interaction history by documenting conversations for contacts

Set and monitor service level agreements to ensure timely response and resolution

A record of all activities within the system, including user access, changes made, etc.

Identify and respond to unexpected problems or failures (ie. "negative events")

Receive system updates as soon as any changes are made

Investigate and take action at root cause or error in processes to prevent recurring issues

Define levels of authorization for access to specific files or systems

Online portal through which end users can access the system, manage tasks, or obtain information

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Set up connections to third-party platforms to improve business processes

Shortcuts for inputting frequently used messages

Manage, store and organize emails within the system or via third-party apps

Customize contracts and forms to collect specific information

Gauge satisfaction and receive information for improvement and success

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Arrange tasks based on the level of priority or urgency

Plan daily routes to optimize employee scheduling and provide directions

Allow customers/users to submit support queries and service requests

An extended application or connector that enables users to perform additional services with their current set of tools

Communicate using direct chat or messages within the system

System alerts about the need to escalate an issue or request

Track and document all activities across devices, networks, and other systems

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create, design and manage workflows for repetitive tasks

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Record and follow the progress of every issue

Add customized logos and colors to align with company branding

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Assign issues and tasks based on availability or required skills

Pre-made examples and templates for emails

Alter the layout and content of reports

View and track pertinent metrics to find patterns and gain insights from data

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Store, manage and track all forms in a centralized location

Allow users to access multiple services after entering their login credentials once

Survey or poll in which voice broadcast recipients can communicate responses via the phone

Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page

Allow media to be embedded in the question or answer options

Tracks metrics that provide insight into how a user interacts with any interface or product

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Graphical representation of data

Create and administer polls and surveys

Use AI to generate content in the form of text, images, videos, etc.

Visual representations of words that give greater prominence to words that appear more frequently

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customize data fields to support various needs and use cases

Create, save, and re-purpose templates for emails, forms, etc.

Manage, store and organize emails within the system or via third-party apps

Allow the audience to interact or engage with the content

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Gauge satisfaction and receive information for improvement and success

Track and document all activities across devices, networks, and other systems

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Application programming interface that allows for integration with other systems/databases

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Create and send email blasts/campaigns

Protect sensitive data for digital privacy

Allow reviewers to provide anonymous feedback to encourage honest conversations

Modifying a website's URL to enhance readability, branding, or campaign alignment

Integration of respondents' answers from previous survey questions into subsequent questions or text

Practice of collecting data and responses for market research/surveys without an internet connection

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Assemble applications and processes by dragging over and arranging pre-built components

Import and export data to and from software applications

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Process of dividing customers into groups based on common characteristics

Limit the number of participants with certain characteristics you want to complete the survey

Manage and support multiple languages

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Reminders sent via email

Games or game-like elements to track progress and reward accomplishments

Randomize the displayed order of questions and answer options

Active reporting of data and metrics

Add customized logos and colors to align with company branding

Point or incentive based programs loyalty programs designed to increase customer engagement

View and track pertinent metrics to find patterns and gain insights from data

Facilitate training materials that help employees grow and progress in their positions

Process of communicating with an online community and measuring the effectiveness of activity

Communicate using direct chat or messages within the system

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Leave comments and notes on documents for others to view

Tracks metrics that provide insight into how a user interacts with any interface or product

Use AI to generate content in the form of text, images, videos, etc.

Centralized storage for employee data, records, and performance metrics

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Games or game-like elements to track progress and reward accomplishments

Receive data and information in real time

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Automatically calculate score after the assessment

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of familiarizing new employees with the company, their position, and responsibilities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Electronic storage of staff/employee contact information and job status in a centralized repository

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Manage and support multiple languages

Import and export data to and from software applications

Import, collect, and capture data from multiple sources

Organize and group data or items based on various criteria

Analyze potential risks across the organization

Communicate using direct chat or messages within the system

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Web form that allows users to enter data that is sent and processed for different reasons

Supports various file formats

Allow users to access multiple services after entering their login credentials once

Customize contracts and forms to collect specific information

Observe and track the demand, usage, progress or quality of a system, product, or user

System alerts about the need to escalate an issue or request

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Engage in direct, instant messaging with customers, users, etc.

Access software remotely via mobile devices

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A record of all activities within the system, including user access, changes made, etc.

Initiate collection and analysis of known risks

View and track pertinent metrics to find patterns and gain insights from data

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Add customized logos and colors to align with company branding

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Tickets are automatically assigned to specific agents based on predefined rules

Configure existing workflows to meet your organization's needs

Tailored or customizable questions for more targeted and relevant data collection

Regulations on a company's internal process when dealing with financial reporting

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Active monitoring of systems, applications, or networks

Define levels of authorization for access to specific files or systems

Extra layer of security that requires not only a password and username but also something specific to that user

Alter the layout and content of reports

Streamlining repetitive tasks and activities through automated and predefined workflows

Set up connections to third-party platforms to improve business processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use a dashboard to view benefits that are selected by employees or offered by employers

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Track employee/learner's progression through training programs

Track and manage schedules and meetings via an integrated calendar

Track employee schedules, availability, and performance across projects and tasks

Create orientation programs for new employees or students

Create, manage and track all task activities and progression

Automates core HR functions such as talent management, employee evaluation and learning management

Managing service requests, incidents, IT issues & support with a ticketing system

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Store, manage, and track all electronic documents in a centralized location

Create, share, and manage the distribution of job descriptions/duties

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Creation, administration, and evaluation of assessments or tests

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Addition of necessary external data, applications, tools, or features

Create and manage internal campaigns to improve company culture or business strategy.

Create, design and manage workflows for repetitive tasks

Enable students, customers or employees to engage with each other in a particular space online or offline

Manage and track employee referrals for open job positions

Build, track, and maintain relationships with candidates

Create, design and manage workflows for repetitive tasks

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage advertising space and its sales within your network or publication

Track, manage and store the applications of potential future members, customers or candidates

Manage, store and organize emails within the system or via third-party apps

Manage and track all job information and associated tasks

Track products that are for sale at a reduced price or part of coupon promotions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, save, and store files

Manage and track all job information and associated tasks

Manage and store data in a database

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track employee schedules, availability, and performance across projects and tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Catalog, manage, and develop employee skill sets

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage adherence to policies for any service, product, process, or supplier

Create, share, and manage the distribution of job descriptions/duties

Create, share, and manage the distribution of job descriptions/duties

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage and support multiple locations

Permits use by job roles outside of service department

Allows linking of useful information such as screen shots

Provides direct contact between CSRs and customers outside of milestones

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Create, manage and track all task activities and progression

Investigate and take action at root cause or error in processes to prevent recurring issues

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Informs stakeholders of activity on escalated or high-value cases

Evaluates frequency of types of complaints

Includes a dashboard or other means of performance monitoring

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Ability to handle large datasets

Manage, organize, and store contact information

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor

Tailored or customizable questions for more targeted and relevant data collection

Provides tools for distributing surveys through email, SMS, social media, etc.

Distribute a survey via mobile devices

Survey popup over a webpage to specific users based on their behavior

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Application programming interface that allows for integration with other systems/databases

Configure existing workflows to meet your organization's needs

Manage and track all disruptions and incidents

Store, manage, and track all electronic documents in a centralized location

Create, design and manage workflows for repetitive tasks

Track all activities related to a case, including audit trails

Provide metrics to track case progress or success rates

Monitor various types of case compliance

Allow users to access multiple services after entering their login credentials once

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Track and manage adherence to policies for any service, product, process, or supplier

Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.

Provides anonymous reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.

Provides safe and secure reporting of activities involving misconduct, fraud, abuse, and other violations of company policies.

Is consistently available (uptime) and allows users to submit reports reliably.

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Import and export data to and from software applications

Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.

Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.

Provides content templates built by academics and/or practitioners and leverage science and research.

Pre-designed layouts that can be customized to match preferences and requirements

Graphical representation of data

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Provides tools to visualize and analyze data

Allows integration with third -party reporting and business intelligence applications

Allows users to export reports from the product into an .xsl, .csv, or .pdf file

Allows administrators to set permissions on viewing, filtering, or sharing survey results

Provides a channel for team members to share media files, communicate, and work together

Share and present designs

Analyze survey results via statistical testing or crosstabs directly within the software

Receive data and information in real time

Interact with data visualization elements, such as charts and graphs, to drill down into data

Ability to record, store, update, and retrieve information

Track the status over time for a request, process, asset, or transaction

Alter the layout and content of reports

Initiate collection and analysis of known risks

Activities related to the initial admission of a charge into the organization's care

A record of all activities within the system, including user access, changes made, etc.

Integrations into legal databases or case management systems for coordination when case escalation reaches their desk.

The platform is capable of assigning primary case holder, principal investigator, legal consultant, etc. responsibilities to team members.

Case accessibility is restricted by authorization. Access is granted to HR personnel that are designated investigators and others involved in an investigation's (Legal, HRBPs, HR Managers, etc.) standard operating procedure