# FaceUp Reviews **Vendor:** FaceUp Technology **Category:** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing) **Average Rating:** 4.8/5.0 **Total Reviews:** 162 ## About FaceUp FaceUp is a reporting & case management platform built for compliance and risk leaders who need clarity, control, and defensible processes. Trusted by 3,500+ organizations in 70+ countries, FaceUp centralizes anonymous reporting, investigations, and risk analytics into one secure system, giving compliance teams full visibility from intake to resolution. Every report is supported by a complete audit trail, and access control permissions to meet regulatory requirements and protect the organization. Whether managing multi-country operations or complex internal investigations, FaceUp enables consistent global standards with local execution. ISO 27001 certified and fully GDPR compliant, FaceUp delivers enterprise-grade security with end-to-end encryption and two-factor authentication. Beyond intake, FaceUp transforms reports into insight. Real-time dashboards surface trends, recurring risks, and systemic issues by allowing leadership to act early, reduce exposure, and protect reputation. If you are responsible for compliance oversight, regulatory readiness, and internal risk mitigation, FaceUp provides the structure and visibility to do it confidently. ## FaceUp Pros & Cons **What users like:** - Users highlight the **ease of use** of FaceUp, appreciating its intuitive design and quick setup options. (51 reviews) - Users value the **secure and anonymous reporting** feature of FaceUp, enhancing workplace transparency and culture. (30 reviews) - Users commend the **excellent customer support** of FaceUp, enhancing their integration experience and overall satisfaction. (29 reviews) - Users find the **easy implementation** of FaceUp enhances company culture while ensuring smooth integration and support. (20 reviews) - Users find the **intuitive interface** of FaceUp makes navigation easy and enhances overall experience effectively. (20 reviews) - Users love the **user-friendly interface** of FaceUp, making it easy to share ideas while ensuring confidentiality. (20 reviews) - Helpful (19 reviews) - Users commend the **easy setup** of FaceUp, appreciating the seamless guidance and intuitive interface during installation. (18 reviews) - Simple (18 reviews) - Users commend the **easy and quick implementation** of FaceUp, facilitating compliance with legislation effortlessly. (17 reviews) **What users dislike:** - Users face **bug issues** leading to crashes and distorted audio, hindering their overall experience with FaceUp. (2 reviews) - Users note **integration issues** with FaceUp, wishing for better connections to HR platforms and improved dashboards. (2 reviews) - Users find the **language limitations** of FaceUp challenging, especially in a multicultural environment needing more language options. (2 reviews) - Users note a **steep learning curve** , requiring more comprehensive training for those less familiar with technology. (2 reviews) - Users feel FaceUp has **limited features** , lacking integrations and appealing dashboards for effective reporting and usability. (2 reviews) - Users face **system bugs** like crashes and billing portal issues, leading to frustration and disrupted experiences. (2 reviews) - Technical Issues (2 reviews) - Users struggle with **data management issues** , finding it hard to save codes and check answers promptly. (1 reviews) - Difficult Setup (1 reviews) - Users feel the product is **expensive** , with concerns about pricing and subscription limitations despite its quality. (1 reviews) ## FaceUp Reviews ### 1. Easy to set up and simple to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about FaceUp?** The user interface is intuitive, making it easy for both administrators and employees to navigate. Setting up the system was straightforward, and the customer support team was responsive and helpful throughout the process. **What do you dislike about FaceUp?** I haven't noticed any issues, everything has been good. **What problems is FaceUp solving and how is that benefiting you?** getting anonymous employee feedback **Official Response from Miroslava Stankova:** > Hello, Thank you so much for your kind words! 😊 We're thrilled to hear that you found FaceUp easy to set up and use. Our goal is to make anonymous feedback effortless for both employees and admins, so it’s fantastic to know we’re hitting the mark. If you ever need anything, our support team is always here for you! 🚀 ### 2. Improving the HR process **Rating:** 5.0/5.0 stars **Reviewed by:** Jiří G. | Business Unit Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about FaceUp?** It is user-friendly, and has good customer servise. Helps to build better company culture. Simple integration **What do you dislike about FaceUp?** Nothing on my mind so far. Everything work as it should. **What problems is FaceUp solving and how is that benefiting you?** It helps us with the employees trust and their concerns. **Official Response from Miroslava Stankova:** > Hello, Thank you for the great feedback! We're glad to hear FaceUp is helping build trust and improve company culture. We’re here to support you every step of the way! 💙 ### 3. Great solution to give employees a voice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about FaceUp?** It is an easy to deploy solution to give our employees a place to let their voices by heard. **What do you dislike about FaceUp?** I haven't noticed any, everything has been good. **What problems is FaceUp solving and how is that benefiting you?** Providing an anonymous platform for our employees to share concerns, suggestions or any other feedback **Official Response from Miroslava Stankova:** > Thank you for your great feedback! We're happy to hear FaceUp is helping your employees feel heard. If you ever need anything, we're here to help! 🚀 ### 4. Good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lukáš V. | Data Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about FaceUp?** Ensures confidentiality and data security. Nice UI. **What do you dislike about FaceUp?** No notable drawbacks to mention at this point. **What problems is FaceUp solving and how is that benefiting you?** Fostering transparency and accountability in the workplace **Official Response from Miroslava Stankova:** > Hello, We're glad to hear that FaceUp is helping foster transparency and accountability in the workplace. Thank you for the feedback! 💙 ### 5. used in previous employment **Rating:** 5.0/5.0 stars **Reviewed by:** Jan K. | Manažer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about FaceUp?** Easy navigation, perfect customer service **What do you dislike about FaceUp?** I have not found anything I dislike about FaceUp **What problems is FaceUp solving and how is that benefiting you?** We have used FaceUp in previous Job and I find it very helpful **Official Response from Miroslava Stankova:** > Hello, thank you for your feedback! We're glad to hear FaceUp has been helpful for you. 💙 ### 6. Say goodbye to Whistleblowing! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2025 **What do you like best about FaceUp?** The best thing about FaceUp is it's ability of creating a safe space in the organisation thorugh anonmous feedback and surverys. **What do you dislike about FaceUp?** During the time I used Faceup, I did not come across any disadvantages **What problems is FaceUp solving and how is that benefiting you?** As an HR, it is our responsibily to make sure we create a safe space for the people working, but employees cannot speak up everything and some things has to be anonylous due to many reasons. And faceup us helping me know the details which might not come to me directly. **Official Response from Kristýna KuÅ¡nieriková:** > Thank you for your kind words! 💙 We’re thrilled FaceUp helps you create a safe space for employees and uncover concerns that might go unspoken. Open communication is key, and we’re here to support you in fostering a transparent workplace. Let us know if you ever need anything! #SpeakUpCulture ### 7. I haven't actually used it yet, but it seems very straightforward. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about FaceUp?** It's easy to use (based on my knowledge of it). **What do you dislike about FaceUp?** i don't know why it wont let me say that nothing is wrong with the platform and it seems to be good for the intended purpose. **What problems is FaceUp solving and how is that benefiting you?** i don't know that any of my employees have utilized this service yet, but having it available is good to allow them to express concerns in a neutral environment. **Official Response from Miroslava Stankova:** > Hello, Thank you for your review. FaceUp is here for your team whenever they're ready. 💙 ### 8. Excellent Whistleblower application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about FaceUp?** I like especially the option to leave messages anonymously **What do you dislike about FaceUp?** There are no downsides to FaceUp but if I had to absolutely list one it would be for it to have a more comprehensive training of users to use the system. Some users are not computer/smartphone literate. **What problems is FaceUp solving and how is that benefiting you?** Employees and contractors can be assured they would not be victimized when reporting a whistleblowing incident. **Official Response from Miroslava Stankova:** > Hello, Thank you for your review. We're glad you value our anonymous messaging feature for creating a safe space. 💙 I've noted your suggestion regarding more comprehensive training for all users, especially those less comfortable with technology. ### 9. Quick Response Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about FaceUp?** I haven't used it much as I am just the individual that processes our bills. However, I have had great interactions with the FaceUp team. They've been responsive and helpful. **What do you dislike about FaceUp?** Our billing portal isn't working. However, our contact has reached out to IT to get it fixed. **What problems is FaceUp solving and how is that benefiting you?** I actually just have a login in order to obtain our bills right now! **Official Response from Miroslava Stankova:** > Hello, Thank you for your kind words! 😊 We’re glad our team has been helpful and appreciate your patience. Let us know if you need anything! 💙 ### 10. Our workplace transparency was increased with using FaceUp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about FaceUp?** FaceYup is esy to implement and use, I like the CS department and the most importantly FaceUp has features and integrations we needed. **What do you dislike about FaceUp?** In six months, from my experience, I haven’t found any. **What problems is FaceUp solving and how is that benefiting you?** FaceUp helps increase transparency in the workplace and as a platform provides tools for secure whistleblowing. **Official Response from Miroslava Stankova:** > Hello, we’re glad FaceUp helped improve transparency and made things easier for you! Thanks for sharing your feedback. 💙 ### 11. An essential tool for modern teams who want to build a positive company culture. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about FaceUp?** I've been using FaceUp for a while now, and it's a total game changer for any organization. It's helped us in so many ways: Building a Speak-Up Culture: FaceUp's secure and anonymous reporting platform encourages our team to speak up without fear, creating a vibe of openness and trust. Enhancing Compliance: It helps us stay on top of GDPR and the EU Whistleblowing Directive, cutting down legal risks and boosting our overall risk management. Incident Response: The customizable reporting forms and priority settings make managing and responding to reports super easy and effective. Boosting Morale: When employees feel heard, their job satisfaction and loyalty go through the roof. FaceUp has really improved our workplace atmosphere. Data-Driven Decisions: The analytics and reporting tools give us great insights, helping us spot trends and make smart decisions to improve our policies and practices. FaceUp.com has seriously transformed how we handle reporting and compliance, making our organization stronger and more responsive. **What do you dislike about FaceUp?** Nothing comes to mind. I really like the fact that it is easy to use and implement. **What problems is FaceUp solving and how is that benefiting you?** It has empowered our employees to speak up and feel heard. Thanks to FaceUp, we stay compliant with regulations. It's also boosted overall employee happiness and is a fantastic tool for improving employee retention. **Official Response from Kristýna KuÅ¡nieriková:** > Thank you for your wonderful review! We're thrilled that FaceUp has been instrumental in building a positive company culture, enhancing compliance, and boosting employee morale in your organization. ### 12. Very easy to setup and reasonably priced. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about FaceUp?** Implementation was fast and easy. Great support during whole process. Compared prices and features with another prodcuts and this total match for us. **What do you dislike about FaceUp?** Translations could be better. Here and there was some some not translated words. **What problems is FaceUp solving and how is that benefiting you?** We were required to have few mandatory channels to report different cases. FaceUp solved them all with good price. **Official Response from Miroslava Stankova:** > Hello, Thank you for your kind words! 😊 We're thrilled to hear that FaceUp was the perfect match for you. Our team is always here to support you! We truly appreciate your feedback on translations—we’re constantly improving, and your input helps us get better. 🚀 ### 13. It is an easy and safe way to anonymous reporting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2025 **What do you like best about FaceUp?** Provides secure and anonymous reporting, increases workplace transparency. **What do you dislike about FaceUp?** I’m not aware of any, was not able to find those. **What problems is FaceUp solving and how is that benefiting you?** I believe that it is helpful with sddressing ethical and compliance issues. It also encourages open communication in organizations which is very meaningful nowadays. **Official Response from Miroslava Stankova:** > Hello! We’re glad FaceUp is helping with ethical issues and promoting workplace transparency and it’s great to see it encouraging open communication. 💙 ### 14. Easy to use with great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about FaceUp?** It was easy to integrate in the company, with great customer support. Improved our company culture with truly anonymous reporting. **What do you dislike about FaceUp?** As far as I know, nobody in the company haven’t found any. **What problems is FaceUp solving and how is that benefiting you?** We wanted to introduce 3rd party app for anonymous reporting. **Official Response from Miroslava Stankova:** > Hello, we’re happy to hear FaceUp was easy to integrate and helped improve your company culture. Glad we could assist! 💙 ### 15. User experience with FaceUp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about FaceUp?** Easy navigation Simple integration User-friendly management Supports a good cause Excellent customer service Secure and anonymous reporting Increases workplace transparency Helps build a positive company culture **What do you dislike about FaceUp?** I haven't found any yet. I'm not aware of any. **What problems is FaceUp solving and how is that benefiting you?** Improving workplace culture and transparency **Official Response from Miroslava Stankova:** > Hello, thank you for your feedback! We’re thrilled to see such a list of positive highlights and are glad FaceUp is making a difference in your workplace. We truly appreciate your support! 💙 ### 16. Anonymity is perfect to bring unbiased change **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about FaceUp?** simple platform and allows for easy reporting without fluff so my voice can be heard without being a distraction or target **What do you dislike about FaceUp?** Should possibly have an experienced support line for professional guidance for administrators on actioning or closing reports **What problems is FaceUp solving and how is that benefiting you?** So far resolving employee environment concerns **Official Response from Miroslava Stankova:** > Hello, Thank you for your review! 🎉 We're glad FaceUp helps you speak up easily and anonymously. Your feedback on support is noted—we’re always looking to improve! Great to hear it’s making a difference in your workplace. 💙 ### 17. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about FaceUp?** Easy to use, easy to navigate, fast to get results, easy to integrate with other platforms **What do you dislike about FaceUp?** I haven't noticed anything yet, I am not using it for that long. **What problems is FaceUp solving and how is that benefiting you?** honest feedback, protection of the company, informations flows from the employees to the top management **Official Response from Miroslava Stankova:** > Hello, thank you for your great feedback! We’re glad you find FaceUp easy to use and integrate. If you ever have any questions or suggestions, we’re here to help. Enjoy using the platform! 🚀 ### 18. Increased our workplace transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about FaceUp?** Good CS, Good cause, Simple integration, User-friendly, Easy implementation **What do you dislike about FaceUp?** My experience is positive. I haven’t found any yet. **What problems is FaceUp solving and how is that benefiting you?** It helps build a positive company culture and increases workplace transparency **Official Response from Miroslava Stankova:** > Hello, it’s great to hear that FaceUp is fostering transparency and a positive culture. We’re here to help you thrive! 💙 ### 19. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about FaceUp?** It is discreet and user friendly and easy to use! **What do you dislike about FaceUp?** Can improve a bit on making FAQ's more available for admins! **What problems is FaceUp solving and how is that benefiting you?** Whistleblowing is made easier and discreet - more comfortable for employees to use **Official Response from Miroslava Stankova:** > Hello, Thank you so much for your kind words! 😊 We're thrilled to hear that you find FaceUp user-friendly and discreet—it’s exactly what we strive for! 💙 And we truly appreciate your feedback on FAQs for admins. We're always looking to improve, so we’ll take this into account. Thanks for helping us make FaceUp even better! 🚀 ### 20. Very easy to use and has been a huge help to our employees. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about FaceUp?** The anonymity for our employees and the ease of use **What do you dislike about FaceUp?** I wish there was a way to have more direct communication with the reporter. **What problems is FaceUp solving and how is that benefiting you?** Giving our employees an outlet to anonymously report issues. **Official Response from Miroslava Stankova:** > Hello, Thank you for your valuable feedback! We're glad to hear you appreciate the ease of use and the anonymity our platform offers. 💙 Regarding your suggestion about having more direct communication with the reporter, I'd like to understand your thoughts a bit better. Our platform does offer direct communication options, and your input can help us improve. Could you please share more details about your experience and any ideas you might have? Please feel free to reach out to me at 👉 miroslava.stankova@faceup.com so we can discuss this further. ### 21. Resolving employee concerns efficiently **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about FaceUp?** Secure and anonymous reporting, increases workplace transparency **What do you dislike about FaceUp?** There is nothing that i dislike about FaceUp **What problems is FaceUp solving and how is that benefiting you?** Resolving employee concerns efficiently **Official Response from Miroslava Stankova:** > Hello, Thank you for your kind words! We're thrilled to hear that FaceUp is helping you enhance workplace transparency and efficiently address employee concerns. Your trust means a lot to us! 💙 ### 22. Evaluation of FACEUp/NNTB **Rating:** 5.0/5.0 stars **Reviewed by:** Pavla Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about FaceUp?** We acquired FACEUp to comply with legislation. We appreciate its easy and quick implementation, as well as the wealth of supportive information and documents during the launch. Its intuitive usability and instant availability are also valued. We don't have any adequate reports yet - just our test one. **What do you dislike about FaceUp?** Everything works the way we´ve expected. **What problems is FaceUp solving and how is that benefiting you?** FACEUp solves problems of employees and external partners and participating companies. But so far we have not had to solve anything except our test issues. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp. We understand the importance of intuitive usability and instant availability, and we're committed to continuously improving our platform. ### 23. NNTB = corporate trust line **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about FaceUp?** The company Smero has introduced the NNTB platform as a company trust line not only for its employees. When choosing a whistleblowing tool, the platform appealed to us with the story behind the founding of NNTB, and at the same time, the fact that by using it, we contribute to a good cause = the fight against bullying in schools. I greatly appreciate the easy and quick implementation. The usage is very intuitive, simple, and available whenever needed. Last but not least, I praise the customer support of the NNTB team. I recommend NNTB whenever there is talk of anonymous sharing. **What do you dislike about FaceUp?** I didn't find anything I didn't like about FaceUp. **What problems is FaceUp solving and how is that benefiting you?** The NNTB platform is an ideal solution for various issues that are often difficult to discuss in person. The option for anonymous reporting is beneficial for the company in terms of becoming aware of the issue at all. Moreover, the entire platform process complies with data protection principles. **Official Response from Pavlina Markova:** > Thank you for highlighting the benefits of FaceUp/NNTB in solving difficult-to-discuss issues and providing a secure and anonymous reporting process. We are committed to upholding data protection principles and are pleased to hear that it has been beneficial for your company. ### 24. Useful tool for whistleblowing **Rating:** 5.0/5.0 stars **Reviewed by:** Eva L. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about FaceUp?** All in one place - whistleblowing platform and feedback as well. We are using it also as a place, where our employees can share their ideas for improvement and we are planning to use it also for external feedback from our clients. **What do you dislike about FaceUp?** For some of our employees, it is not easy to use, because they have very low IT skills... **What problems is FaceUp solving and how is that benefiting you?** whistleblowing and feedback tool; our employees can share their ideas for improvement with the management directly **Official Response from Pavlina Markova:** > It's great to hear that FaceUp is serving as an all-in-one platform for whistleblowing, feedback, and idea sharing within your organization. We understand the challenges some employees may face with low IT skills and will strive to make the platform more accessible for everyone. ### 25. FaceUp is allowing us to create real Speak Up culture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about FaceUp?** - User-Friendly Interface - Anonymity and Confidentiality **What do you dislike about FaceUp?** There is nothing on my mind at the moment. **What problems is FaceUp solving and how is that benefiting you?** FaceUp addresses key challenges like harassment and bullying by providing an anonymous reporting system, ensuring employees feel safe to report issues. It streamlines issue management with real-time notifications and tracking, allowing for prompt and transparent resolutions. This leads to a healthier workplace culture and increased employee trust. **Official Response from Miroslava Stankova:** > Hello, thank you for your kind words! 😊 We’re happy FaceUp is helping you build a real Speak Up culture and that you find it user-friendly and secure. If you ever have feedback, we’re always here to listen. We’re glad to have you as part of the FaceUp community! ### 26. A great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about FaceUp?** It is very user friendly. Easy to navigate and with the right feature. **What do you dislike about FaceUp?** I don't think I have something I dislike about it. **What problems is FaceUp solving and how is that benefiting you?** The approach to management team. The line is direct. **Official Response from Kristýna KuÅ¡nieriková:** > Thank you for your feedback! We're glad you find FaceUp user-friendly and equipped with the right features. It's great to hear that our platform helps facilitate direct communication with management—transparency is key! 🚀 ### 27. FaceUp is Simple! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about FaceUp?** The simplicity of FaceUp is a great benefit. The Home Overview Screen gives a quick glance as to what comments/concerns our employees express. **What do you dislike about FaceUp?** We have been using FaceUp for a few months now and we have had no reports, so we haven't found anything that we dislike yet. **What problems is FaceUp solving and how is that benefiting you?** Our main benefit is that we have something in place for our employees/customers to use. We send reminders to our team that FaceUp is in place and how to use it, but we have not had any comments/concerns reported. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We're glad to hear that you find the simplicity and Home Overview Screen beneficial. ### 28. satisfaction with FaceUp in Národní filmový archiv (NNO) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Motion Pictures and Film | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about FaceUp?** The uniqueness of this necessary service, all the support from FaceUp. Guarantee of privacy. Possibility of multiple settings. Ease of Use for the administrator. **What do you dislike about FaceUp?** It´s difficult for some employees to save the code for answers and to check the answers when they don´t know exactly when it will be available. Where would be improvements: Maybe each user can have his / her private account on the site? **What problems is FaceUp solving and how is that benefiting you?** We had only one problem with displaying the answers - the words were incorrectly separated at the end of the lines. But it was solved very quickly and now everything is all right. **Official Response from Pavlina Markova:** > Thank you for sharing your experience with FaceUp. We're pleased to hear that the issue with displaying answers was quickly resolved. We will take your suggestion of private user accounts into consideration for future enhancements. ### 29. They were wonderful to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey B. | Manager of People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about FaceUp?** The entire process to set up was seamless, they're customer service was fantastic. The UX is great and it's very user friendly. **What do you dislike about FaceUp?** We'venot found any challanges that we've had to work through what-so-ever. **What problems is FaceUp solving and how is that benefiting you?** We needed a whistleblowing product for compliance, they fit the bill and the budget. **Official Response from Pavlina Markova:** > We are delighted to hear that you had a wonderful experience setting up FaceUp and that our customer service exceeded your expectations. We are committed to providing a seamless and user-friendly platform, and we are thrilled to hear that you found the UX great. ### 30. FaceUp review **Rating:** 5.0/5.0 stars **Reviewed by:** Hank H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about FaceUp?** Easy to implement and manage. We appreciate the up front and transparent pricing for our service. **What do you dislike about FaceUp?** There is nothing to dislike or complain about. **What problems is FaceUp solving and how is that benefiting you?** Allows us to be compliant - offering a whislteblowing hotline at a competitive price that is transparent and straightforward. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience! We're happy to hear that FaceUp is helping you with compliance and that you find our pricing transparent and straightforward. ### 31. Easy to navigate, user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** KateÅ™ina K. | HR Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about FaceUp?** Anonymous app, fast communication both ways. You can communicate together, reporting is part of this application. You can dedicate different people from different departments. Implementation was really easy, customer support is working well. **What do you dislike about FaceUp?** Nothing, no problems with this application. **What problems is FaceUp solving and how is that benefiting you?** legislative requireement solution and social relationships in the company (bossing, harrasment etc) **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We're thrilled to hear that you find FaceUp easy to navigate and user-friendly. We're glad you appreciate the fast communication and reporting features. It's great to know that the implementation was smooth for you and that our customer support has been helpful. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help make your experience with FaceUp a great one! ### 32. FaceUp as a helpful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Jakub S. | Corporate Lawyer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about FaceUp?** Honestly, we bought FaceUp as a tool to fulfil our legal obligations. We never recieved any complaint or request or suggestion. But I guess with this tool it would be much easier to process. **What do you dislike about FaceUp?** I do not know it so much. I would need more experience with it. **What problems is FaceUp solving and how is that benefiting you?** It is solving legal obligations. **Official Response from Pavlina Markova:** > It's great to hear that FaceUp has made it easier to process legal obligations. We appreciate your feedback and are here to support you if you have any further questions or need assistance with the tool. ### 33. Face Up is easy to interface with and set up! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about FaceUp?** I've enjoyed the ability to change the reporting categories according to our organizations needs. Also the reporting trees were easy to alter. **What do you dislike about FaceUp?** I have yet to figure out how to make back ups for when people go on vacation to shut their admin screen down and just make reporting go to someone else. **What problems is FaceUp solving and how is that benefiting you?** We needed an outside solution that was easy to access for all of our staff. **Official Response from Pavlina Markova:** > Thank you for sharing your positive experience with FaceUp! We're glad to hear that you find the reporting categories and trees easy to customize. For backing up admin responsibilities during vacations, we recommend setting up alternative admin roles or delegating reporting access to another user temporarily. If you need further assistance with this feature, please reach out to our support team, and we'll be happy to guide you through the process. We're thrilled that FaceUp is providing an accessible solution for your staff, making reporting and administrative tasks more efficient for your organization. Thank you for choosing FaceUp! ### 34. I'm really glad that my colleagues have the option to write anonymously everything on FaceUp. **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about FaceUp?** FaceUp is very simple to use. And anonymous, which is very important to my colleagues. **What do you dislike about FaceUp?** Nothing. I don't have that much experience yet, so I can't think of anything negative. **What problems is FaceUp solving and how is that benefiting you?** Luckily we've only dealt with positive requests on FaceUp, not complaints. **Official Response from Miroslava Stankova:** > Thank you for your kind words! 😊 We're happy to hear FaceUp is working well for you and your colleagues. If you ever have any feedback, we'd love to hear it! ### 35. Almost everything is great **Rating:** 4.5/5.0 stars **Reviewed by:** Vít R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about FaceUp?** certainty of anonymity for employees, user-wise it is quite ok **What do you dislike about FaceUp?** the only complaint: misleading and confusing label "Fulfilled/Unfulfilled". When everything is okay and the deadline is met, a red threatening icon "Unfulfilled" lights up at me. **What problems is FaceUp solving and how is that benefiting you?** We address various concerns and inquiries of employees. **Official Response from Pavlina Markova:** > We're glad to hear that you find the anonymity feature helpful for employees and that the user experience is satisfactory. We appreciate your feedback about the confusing 'SplnÄ›no/NesplnÄ›no' labeling and we have already fixed this. If you still see some issues, just let us know. Thank you. ### 36. Trouble-free work with the program. Convenient for employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Anna H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about FaceUp?** Control is intuitive. Ease of Implementation. Customer Support. **What do you dislike about FaceUp?** I would appreciate an app on my phone for me as an administrator (employer). **What problems is FaceUp solving and how is that benefiting you?** Thanks to NNTB, we uncovered hidden problems among employees. Employees anonymously communicated their wishes to us. **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp intuitive and convenient for your employees. We appreciate your feedback about wanting an app for administrators and will take it into consideration for future updates. ### 37. Smooth deployment, seamless operation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about FaceUp?** A clear application, a number of supporting documents when launching the system. I also like the occasional information about news or tips on usage. **What do you dislike about FaceUp?** I really thought about it, but I can't write anything. I would like to help improve the application further, but I can't think of how right now. **What problems is FaceUp solving and how is that benefiting you?** Using the application, we could easily implement the legislative obligation. By having the management with a third party, the application has greater credibility. We want to use it for improvement suggestions from our employees as well. **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We're pleased to hear that FaceUp has helped you implement legislative requirements and has provided a trustworthy platform for managing such important tasks. ### 38. We are very satisfied with nntb.cz, the application is very user-friendly and professional. **Rating:** 5.0/5.0 stars **Reviewed by:** KateÅ™ina S. | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about FaceUp?** The application is very beautifully designed and clear. It can be implemented very easily to be customized. **What do you dislike about FaceUp?** I didn't find anything on FaceUp that I would improve, the interface can really be beautifully set up so that the user is satisfied. **What problems is FaceUp solving and how is that benefiting you?** FaceUp serves as a portal for submitting suggestions for our company. Everything is in one place and it is beautifully navigable, which is a great advantage for the solver and consultant. **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We are glad that you are satisfied with our app and that it meets your expectations. ### 39. Easy to use, very useful. **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo d. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about FaceUp?** It saves up a lot of time, it's a very useful tool for companies who care about their employees. **What do you dislike about FaceUp?** Honestly, there's nothing I would change about it. **What problems is FaceUp solving and how is that benefiting you?** It helps create a good work environment since all complaints are attended to in order to change **Official Response from Pavlina Markova:** > We appreciate your positive review! It's great to hear that FaceUp is helping to address complaints and create a better work environment for you. ### 40. Everything is okay, however, I have not yet received any notification in my mailbox, so I cannot evaluate further. **Rating:** 4.0/5.0 stars **Reviewed by:** Barbora D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about FaceUp?** Reliability and the ability to use when needed. Preparedness. **What do you dislike about FaceUp?** So far, I haven't come across anything, I don't have any problems yet. **What problems is FaceUp solving and how is that benefiting you?** So far, we don't have any problems, but having this system is a necessity for us and anything can happen in the future. It is necessary for us to be prepared in advance and know how we will solve problems. **Official Response from Pavlina Markova:** > We are glad to hear that you are satisfied with our reliability and readiness. If any issues ever arise, contact us for assistance. ### 41. Useful application focused on bullying prevention. **Rating:** 4.0/5.0 stars **Reviewed by:** Lenka B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about FaceUp?** Ease of use in a safe environment, good technical support. **What do you dislike about FaceUp?** There is a lack of promotional materials in our school. **What problems is FaceUp solving and how is that benefiting you?** Bullying prevention in school. **Official Response from Pavlina Markova:** > We're happy to hear that FaceUp is helping with bullying prevention in your school. We will work on providing more promotional materials to support your efforts in creating a safe environment. ### 42. NNTB **Rating:** 5.0/5.0 stars **Reviewed by:** KateÅ™ina F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about FaceUp?** Speed, intuitiveness, support, pre-prepared materials **What do you dislike about FaceUp?** Nothing, I am satisfied with both the application and the support. **What problems is FaceUp solving and how is that benefiting you?** Report unethical behavior **Official Response from Pavlina Markova:** > We appreciate your feedback! It's great to hear that FaceUp has been helpful in reporting unethical behavior. If you have any further comments or suggestions, please don't hesitate to reach out to us. ### 43. A user-friendly app that I can rely on **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about FaceUp?** simplicity, reliability, nice looking user interface **What do you dislike about FaceUp?** I haven't found any yet. Perhaps the price is quite high but for a quality app I am willing to pay it. **What problems is FaceUp solving and how is that benefiting you?** I have ensured the proper implementation of the Whistleblower Protection Act while giving employees a tool and improving the work environment. **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp user-friendly and reliable. We strive to provide a high-quality app that meets your needs. ### 44. FaceUp is a great solution which is confidential, and a valuable staff tool **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2024 **What do you like best about FaceUp?** Anonymous and confidential upstream tool which improves our culture and is user friendly! Staff use it frequently. **What do you dislike about FaceUp?** At this time, there isn't much we dislike **What problems is FaceUp solving and how is that benefiting you?** None. **Official Response from Pavlina Markova:** > Thank you for your positive feedback! We're glad to hear that FaceUp is being used frequently by your staff and that it has had a positive impact on your company culture. ### 45. Fantastic Tool for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about FaceUp?** I am so pleased with FaceUp. It allows employees to communicate concerns and kudos either annonymously or by name. It improves communication and removes barriers. Implementation was easy and the customer support was spot on. **What do you dislike about FaceUp?** I haven't found anything I disklike about FaceUp. The software is solid and easy to use. **What problems is FaceUp solving and how is that benefiting you?** FaceUp allows employees to report annonymously which removes any concerns about whistleblowing. **Official Response from Pavlina Markova:** > We're thrilled to hear that you are pleased with FaceUp and that it has improved communication for your business. Thank you for your positive feedback! ### 46. Nice tool for whistleblowing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about FaceUp?** Easy to use. Practical ready-made texts. Possibility to have multiple language versions. Quick customer support. **What do you dislike about FaceUp?** Somewhat confusing order of legal documents. **What problems is FaceUp solving and how is that benefiting you?** Legal requirement to have an internal whistleblowing system in place. **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp easy to use and appreciate our quick customer support. We'll take your feedback about the order of legal documents into consideration for future improvements. ### 47. User friendly application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about FaceUp?** A lot of options which are needed and helpful, ease of use, possibility to create own form, own categories, customization of members. The implementation was very easy. Creating of new report is also very intelligible. **What do you dislike about FaceUp?** Answering of my questions via e-mail took longer time or I have no answer.I would also prefer to have more possibilities to assimilate organisation structure. **What problems is FaceUp solving and how is that benefiting you?** New law regarding whistleblowing, safety, direct line, anonymous option **Official Response from Pavlina Markova:** > We're pleased to hear that FaceUp is helping you comply with the new law regarding whistleblowing and safety. We strive to provide solutions that benefit our customers and are glad to hear about your positive experience. ### 48. A clear tool for whistleblowing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about FaceUp?** Clear graphical interface, charts, and analytics **What do you dislike about FaceUp?** Considering the small size of our organization, we do not actually use it... **What problems is FaceUp solving and how is that benefiting you?** Within the organization, we use it as an internal reporting system to protect whistleblowers. **Official Response from Pavlina Markova:** > It's great to hear that FaceUp is serving as an internal reporting system for whistleblower protection within your organization. ### 49. All was easy to setup and use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about FaceUp?** Fast response from the team, things were implemented very fast **What do you dislike about FaceUp?** Nothing we are satisfied with tge product nenech to byt. **What problems is FaceUp solving and how is that benefiting you?** It is cureently waiting for someone to use this portal. **Official Response from Pavlina Markova:** > We're glad to hear that you found FaceUp easy to set up and use! Our team is committed to providing fast and efficient support. Thank you for your feedback! ### 50. The application works fine, it is user-friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Lucie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about FaceUp?** We don't have to monitor - the notification will come to the email by itself **What do you dislike about FaceUp?** Everything is in order. We found no deficiency. **What problems is FaceUp solving and how is that benefiting you?** It helps us meet the requirements of the whistleblowing law **Official Response from Pavlina Markova:** > We're glad to hear that you find FaceUp user-friendly and that it helps you stay compliant with whistleblowing laws. Thank you for your positive feedback! ## FaceUp Discussions - [What is FaceUp used for?](https://www.g2.com/discussions/what-is-faceup-used-for) - [View FaceUp pricing details and edition comparison](https://www.g2.com/products/faceup/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-16+20%3A43%3A22+-0500&secure%5Bsession_id%5D=06baa188-e076-4d41-bf33-3914a7c86bbe&secure%5Btoken%5D=54ef4d143495bb2bab4821564ccc5dde63f033f9603978b7360efe8d711c76af&format=llm_user) ## FaceUp Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Deel HR](https://www.g2.com/products/deel-hr/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Power BI Solutions](https://www.g2.com/products/power-bi-solutions/reviews) - [Remote](https://www.g2.com/products/remote/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [WhatsApp Now](https://www.g2.com/products/whatsapp-now/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## FaceUp Features **Case Management** - Intake - Assignment - Escalation **Usability** - All-Employee Access - Supporting Documents - Two-Way Communication **Platform Basics** - Reporting - Secure - Performance **Survey Management** - Survey Builder - Question Types - Survey Distribution **Investigation** - Separate Workflows - Anonymity - Documentation - Confidentiality **Generative AI** - AI Text Generation **Analytics** - Monitoring - Metrics - Compliance **Reporting** - Priority Case Alerts - Trend Analysis - Performance Monitoring **Platform Additional Functionality** - Mobility - Telephone - Internal promotion **Platform Basics** - Reporting & Dashboards **Survey Customization** - Branding - Multimedia Support **Access** - Integration - Assignment - Collaborative **Platform Data** - Dashboard - Alerts and Notifications - Case Management **Platform Content** - Employee Pulse Surveys - Survey Customization - Science-based templates **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Employee Experience** - Multi-channel - Cross-platform **Generative AI** - AI Text Generation **Agentic AI - Investigation Management** - Cross-system Integration - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top FaceUp Alternatives - [Personio](https://www.g2.com/products/personio/reviews) - 4.4/5.0 (813 reviews) - [AllVoices](https://www.g2.com/products/allvoices-allvoices/reviews) - 4.5/5.0 (94 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,257 reviews)