FaceUp

By FaceUp Technology

4.8 out of 5 stars
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FaceUp Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FaceUp Media

FaceUp Demo - Structured, compliant intake for sensitive cases.
Collect structured, compliant reports across channels and 113+ languages, with guaranteed metadata-free anonymity and secure two-way communication.
FaceUp Demo - Standardize investigations and reduce risk exposure
Assign case owners, document every action, control access permissions, and maintain complete audit trails to ensure consistent and policy aligned handling.
FaceUp Demo - Proactive risk visibility for leadership
Identify patterns across regions, entities, or categories. Track resolution time and provide board ready dashboards that strengthen governance oversight.
FaceUp Demo - Integrations with 8,000+ Apps
Operational efficiency without workflow disruption. Connect with HR systems, collaboration tools, and existing platforms to automate notifications, securely sync data, and prevent delays in case handling.
FaceUp Demo - Built for regulated environments
ISO 27001 certified, GDPR compliant, end to end encrypted, independently penetration tested, with secure region based data hosting.
Creating a transparent workplace sounds simple. In reality, concerns stay unreported and risks surface too late.

FaceUp provides a secure, structured reporting channel that gives Compliance and HR teams early visibility, consistent case ha
Play FaceUp Video
Creating a transparent workplace sounds simple. In reality, concerns stay unreported and risks surface too late. FaceUp provides a secure, structured reporting channel that gives Compliance and HR teams early visibility, consistent case ha
Even strong HR teams cannot see every risk.
Harassment, burnout, and misconduct often surface too late.

FaceUp provides a secure, confidential reporting channel that gives HR, Compliance, and Leadership early visibility, structured case ma
Play FaceUp Video
Even strong HR teams cannot see every risk. Harassment, burnout, and misconduct often surface too late. FaceUp provides a secure, confidential reporting channel that gives HR, Compliance, and Leadership early visibility, structured case ma
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FaceUp Reviews (160)

Reviews

FaceUp Reviews (160)

4.8
160 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how intuitive navigation encourages employee engagement and anonymous reporting. Many appreciate the platform's ability to foster a safe environment for voicing concerns, which enhances workplace transparency. A common limitation noted is the desire for improved analytical tools to better track and report data.

Pros & Cons

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TJ
Head of IT webdesk
Enterprise (> 1000 emp.)
"Very good product"
What do you like best about FaceUp?

Complex product, has everything we needed. Very fast implementation, it is question of hours. Intuitive. We've been using it for over a year now and it works perfectly. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

So far nothing, product works just the way we expected. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

We're delighted to hear that FaceUp has provided a complete whistleblowing system for you. Thank you for choosing our product!

Verified User in Oil & Energy
AO
Mid-Market (51-1000 emp.)
"FaceUp - Fully Customizable tool with many usecases"
What do you like best about FaceUp?

We can customize almost every part of it, and we can make multiple forms, each one of them for a different use case. Any time we ask about a feature or request that isn't there yet, the team is always willing to pass our suggestion to the IT and consider it. The platform is pretty straightforward, and the case management is great -we can have all information and documents in one place and now even track the investigation that our team will definitely be using.

The implementation was smooth and the CS team consulted with us the administration step by step as well as addressed our questions. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

We haven't come across anything that we would dislike so far. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, We’re happy FaceUp’s customization and case management are meeting your needs. Thank you for the positive feedback! 💙

Max F.
MF
Risk Manager
Mid-Market (51-1000 emp.)
"Modern solution for an old problem"
What do you like best about FaceUp?

Straightforward approach. Simplifies the complexities of case intake and management. Keeps us compliant with whistleblower regulations. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

No issues yet but we have a contact to escalated issues easily. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for the positive review! We're happy to hear FaceUp is simplifying case management and ensuring compliance. If you need any support, feel free to reach out. 💙

Filip V.
FV
Lean Manager
Enterprise (> 1000 emp.)
"Best employee engagement platform"
What do you like best about FaceUp?

FaceUp has been a game-changer for improving employee engagement in our organization. The platform creates a safe space for open communication, allowing employees to voice concerns and share feedback without fear. Since implementing FaceUp, we’ve seen a noticeable boost in trust and transparency, leading to a more engaged and motivated workforce.

The interface is user-friendly, and the anonymous reporting feature ensures employees feel comfortable speaking up. Plus, the ability to track issues and respond promptly has helped us create a healthier, more inclusive work environment. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Nothing much currently at the moment. Maybe more integrations. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, Thank you for sharing! We're glad FaceUp is boosting trust and engagement in your organization. Let us know if we can assist with anything else! 💙

VP
Administrátor
Mid-Market (51-1000 emp.)
"A great tool for speeding up processes in the company."
What do you like best about FaceUp?

We use FaceUp for our HR and legal processes, and integrating it into our internal workflow genuinely saves us time every month. As an administrator, I also have to commend FaceUp’s user support. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

In my opinion, nothing else comes to mind yet. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your review! We're happy to hear FaceUp is saving you time and improving your workflows. We appreciate your feedback and are glad to support your HR and legal processes! 💙

SV
ESG Manager
Mid-Market (51-1000 emp.)
"User Friendly Product"
What do you like best about FaceUp?

Ease of implementation, Use and Integration Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Our personnel is multinational, so more languages would be useful, as BG, RO Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your feedback! We're glad to hear FaceUp's ease of use and integration have been helpful. We appreciate your suggestion about adding more languages and will consider it for future updates. Feel free to reach out if you need anything else! 💙

Verified User in Airlines/Aviation
UA
Enterprise (> 1000 emp.)
"We had it in my last company and it's really great"
What do you like best about FaceUp?

Easy and stress free way to inform the higher ups when you notice something they should know about. For example when someone is struggling or dismissed at workplace and this is great tool to use when you feel like you have noone to turn to. It really promotes the openness across organisation. Also easy to use as it has intuitive interface. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I haven't noticed anything problematic or that any part of the app would be hard to navigate. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thanks for the feedback! We’re glad to hear FaceUp has helped you promote openness and support colleagues with ease. If you have any suggestions, feel free to share! 💙

CR
Chief Customer Officer
Mid-Market (51-1000 emp.)
"Highly Recommend Faceup for Excellent Customer Support and Ease of Use"
What do you like best about FaceUp?

I highly recommend Faceup! Their customer service is exceptional—they helped me set up the application to fit my specific needs and guided me through every step. The platform itself is user-friendly and incredibly easy to navigate, making the entire experience seamless. If you're looking for a reliable and intuitive solution, Faceup is the way to go! Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

One suggestion would be to provide guides or instructions in Spanish, which would make it easier to explain the platform to employees without needing to translate everything. However, it’s a great feature that the form itself is available in Spanish, making it easy for employees to use.nish would be Review collected by and hosted on G2.com.

Response from Kristýna Kušnieriková of FaceUp

Thank you, Carolina, for your kind words and recommendation! We're thrilled that our customer support and ease of use made your experience seamless. We appreciate your feedback on Spanish guides—our team is always looking for ways to enhance accessibility, and we’ll take this into consideration. 🚀

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Sharing Experience and System Improvement"
What do you like best about FaceUp?

it is easy and friendly to use by everyone who have interest of the system, ease of integration with other applications for instance notification and better use, customer support, Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

limited customization in my experience in some futures. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your feedback! We’re glad to hear that you find FaceUp easy to use and appreciate the integration and customer support.

We appreciate you pointing out customization features and will definitely keep that in mind for future improvements.

If you need any support, feel free to reach out. 💙

ZL
Vice President of People & Sustainability
Mid-Market (51-1000 emp.)
"Excellent Customer Service & Easy to Administer"
What do you like best about FaceUp?

FaceUp's customer service team is top-notch. They are timely and complete in their responses, and always willing to do what's necessary to ensure users have the information and tools needed to effectively use the software. I appreciate the ease of setting up and using their system. Lastly, I'm happy to partner with a company committed to social responsibility! Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

The SSO feature should be available at all membership tiers. That's a basic function of modern SaaS tools. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello Zacharia,

Thank you for your review. We are glad you appreciate our customer service, ease of use, and our commitment to social responsibility. 💙 I've taken note of your suggestion about the SSO feature and will pass it along to our team.

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What is FaceUp used for?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

18 months

Average Discount

7%

FaceUp Comparisons
FaceUp Features
Customization
Internationalization
Performance
Reporting
Secure
Performance
Mobility
Telephone
Internal promotion
Dashboard
Alerts and Notifications
Case Management
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