2026 Best Software Awards are here!See the list
Compare Facebook and X (Twitter) 
At a Glance
Market Segments
Small-Business (62.1% of reviews)
Small-Business (53.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Facebook
Star Rating
(733)4.3 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FacebookX (Twitter)
Star Rating
(306)4.3 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about X (Twitter)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Facebook excels in creating community engagement, with users highlighting its powerful group features that foster real connections and trust. Many appreciate how the platform allows them to keep in touch with family and friends while also serving as a versatile tool for networking and lead generation.
- Users say that X (Twitter) is particularly effective for staying updated on industry trends, with many relying on it to track real-time developments in tech and software. Reviewers value the platform's ability to curate a personalized news feed based on their interests, ensuring they receive relevant updates and insights.
- According to verified reviews, Facebook's implementation process is generally smooth, but some users have noted challenges in matching the platform to their specific workflow needs. In contrast, X (Twitter) is praised for its intuitive setup, making it easier for new users to get started quickly.
- Reviewers mention that while Facebook has a slightly lower rating for support quality, it still provides a robust ad platform that many find practical for targeting audiences effectively. On the other hand, X (Twitter) receives higher marks for being a good partner in business, with users appreciating its proactive assistance and responsiveness.
- Users highlight that Facebook's versatility is a significant advantage, allowing it to serve multiple purposes in their lives, from social networking to advertising. Conversely, X (Twitter) is noted for its evolving features, with some users likening it to Instagram, indicating a shift towards more visual content and engagement.
- G2 reviewers indicate that while both platforms have similar star ratings, Facebook's overall user satisfaction is higher, reflecting its broader market presence and the volume of positive feedback. This suggests that users find Facebook to be a more reliable choice for their social networking needs compared to X (Twitter).
Pricing
Entry-Level Pricing
Facebook
No pricing availableX (Twitter)
No pricing availableFree Trial
Facebook
No trial information availableX (Twitter)
No trial information availableRatings
Meets Requirements
8.6
584
8.5
240
Ease of Use
8.8
594
8.9
242
Ease of Setup
8.5
222
9.3
110
Ease of Admin
7.7
173
8.6
72
Quality of Support
7.2
525
7.8
192
Has the product been a good partner in doing business?
7.3
151
8.0
59
Product Direction (% positive)
6.4
587
7.1
256
Features by Category
Agentic AI - Social Networks
8.1
15
8.3(won by 0.2)
8
7.7(won by 0.8)
13
6.9
7
Categories
Categories
Shared Categories
Facebook and X (Twitter) are categorized as Social Networks
Unique Categories
Facebook has no unique categories
X (Twitter) has no unique categories
Reviews
Reviewers' Company Size
Facebook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
X (Twitter)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.0%
Computer Software
7.7%
Information Technology and Services
7.0%
Internet
3.6%
Education Management
3.4%
Other
68.2%
Computer Software
12.1%
Marketing and Advertising
9.1%
Information Technology and Services
8.8%
Internet
3.7%
Higher Education
3.4%
Other
63.0%
Alternatives
Discussions
What products does Facebook have?
4 Comments
AA
Other products such as Meta View, Messenger and Instagram.Read more
What is Facebook and its features?
4 Comments
SA
It is the world's best social and business networking platform. It provides the more opportunities for business and marketing purposes.Read more
What is Facebook used for?
3 Comments
MJ
one of the best platform for connect with different people and also best for marketing your product as wellRead more
What is the best way to increase engagement and follower numbers?
1 Comment
SP
Interact with more people & follow back the accounts you interact. This will help you to interact with wide community.Read more
How to us hashtags in post.?
1 Comment
AM
just type # and the name of the hashtag you want with no spaces, if you want to use a hashtag for a sentence, you can use _ as a replace for the space. For...Read more
Which are the most interesting handles to follow?
1 Comment
TT
You can follow @garyvee @hannah_huesman @LollyDaskalRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
