DemandScience Reviews & Product Details

The DemandScience team is the best I’ve ever worked with. They’re always quick to respond, clearly know what they’re talking about, and are consistently friendly. My experience with the company has been nothing but positive. I find myself talking with the team and/or using their platform daily, and I really appreciate the range of capabilities it offers. I use DemandScience for display campaigns, content syndication, BANT leads, and CTV. Their integrations team was also a pleasure to work with, and they made the Salesforce tie-in feel effortless. Review collected by and hosted on G2.com.

I still haven’t found anything to dislike about DemandScience. They’re the first external partner I’ve fully trusted, and I never have to worry about shady tactics like impression stuffing or inflating viewability. Review collected by and hosted on G2.com.

We've been collaborating with DemandScience on a content syndication and ABM marketing programme, and our main objectives were to generate leads and engage high-value stakeholders for our clients through multiple channels.

I'm pleased to say that DemandScience have delivered on those objectives. The lead quality has been consistently strong, and we've noticed a real increase in the level of stakeholder interest we've been aiming for. On top of that, the experience of working with the DemandScience team has been excellent: smooth, collaborative, and professional. Overall, we're very happy with the results and would definitely recommend them. Review collected by and hosted on G2.com.

We genuinely haven’t had any negative experiences to report, as everything has gone smoothly so far. Review collected by and hosted on G2.com.

The client servicing team, and specifically Marta De Souza, has been exceptional to work with over the last few months. Marta stands out for her proactive communication and meticulous attention to detail. Despite the challenges of different time zones, she ensures our meetings are highly organized and efficient, consistently covering all necessary items to minimize back-and-forth. Furthermore, her ability to loop in the right stakeholders at the right time has been instrumental in the success of our campaign. Review collected by and hosted on G2.com.

The primary challenge is the time zone difference. While the team is highly organised, the time zone naturally creates a delay in real-time collaboration. This can occasionally slow down the momentum of urgent campaign adjustments, as we often have to wait a full business cycle for a response or a sync-up. Review collected by and hosted on G2.com.

I find DemandScience easy and quick to communicate with. They take on feedback really well. For example, when their lead invalidation rate was a little high one month, they greatly improved the following month. They're open with what stage of lead delivery they're at, produce summary charts showing how their lead pacing is, and always flag questions to gain clarity. The setup for lead delivery with them is smooth sailing. Review collected by and hosted on G2.com.

We've had a few blips with invalidation rates. Sometimes they need longer than recommended to deliver full lead delivery within a quarter, and they often ask to upload leads until the last possible day, instead of our recommendation of uploading a week prior to the end of quarter. Review collected by and hosted on G2.com.

Customer service from Marta specifically is fantastic.

The team in general are very responsive and accomadinf to our requirments Review collected by and hosted on G2.com.

Downside is that you are a blind network meaning we cannot truly identify where the quality is coming from Review collected by and hosted on G2.com.

The platform offers a targeted list of product reviews and carefully chosen professional reviewers, making it straightforward to complete the survey. Review collected by and hosted on G2.com.

At times, when working with a limited budget, it can be difficult to obtain the level of product feedback we hope for. Review collected by and hosted on G2.com.

Demand science helps our teams to identify, target, and engage high-intent buyers. Review collected by and hosted on G2.com.

More suitable for mid-size to large enterprises, Pricing can be high for small businesses Review collected by and hosted on G2.com.

I really like how self serve the platform is, and how simple it is. Whether it's building campaigns, uploading creative, or building segments in their Data Studio, the customer support articles, and information bubbles along the way tell you everything you need to know. I often find that I don't even need them beacuse the platform is pretty intuitive. I use Terminus about monthly to launch new 1:1 campaigns, and it's been very easy to implement. Review collected by and hosted on G2.com.

I wish that the creative upload requirements weren't so persnickety. There's a lot of specific requirements even for just file names that feel unnecessary and can trip me up in the process. I also feel like the reporting is not as intuitive as it could be. Review collected by and hosted on G2.com.

Our account reps have all been great, really personable, and knowledgable - as well as honest about potential setbacks (i.e. they don't have a super strong database for our particular industry) but came up with great ideas to get contacts and content out there and test and pivot to build a program that (hopefully) works. We are still in the early stages of launch, so it is too early to know if we will see success with our program, but the team feels committed to our success.

Onboarding was very seamless and required very little effort from my team.

We are starting with content syndication with plans to expand in 2025 to more offerings if our pilot program works well. Review collected by and hosted on G2.com.

The sales process was a little pushy with many follow-ups, but that's my experience with nearly every sales org, especially in software. Coming from a revenue team myself, they navigated the contracting process well and handled objections and questions from my team honestly.

They don't have some of the key data and intent signals for our very targeted industry, so I would dig in before starting a program. That being said, they had enough (and, no vendor is specialized in our space yet) that we are moving forward with a pilot. Review collected by and hosted on G2.com.

The email experience and email campaigns are without a doubt the best part of the Terminus platform. As a Marketer, I love the ability to take advantage of the email signatures to create custom and targeted points of contact. With Terminus, a client can see an email banner and click through to a supplemental piece of collateral or web page - all just from their email. This is especially helpful if we are running seasonal or quarterly campaigns. It also helps simplify our reps outreach process as Terminus automatically assigns the appropriate campaign to each email. Review collected by and hosted on G2.com.

What I dislike the most about the platform is its consistency and UX. Although the help desk is always available for support, it seems that some of the features just don't load correctly when I'm updating campaigns or uploading new sender groups/targeted lists. Review collected by and hosted on G2.com.